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Preview: The Trials & Tribulations of a Freshly-Arrived Denizen...of Ghana

The Trials & Tribulations of a Freshly-Arrived Denizen...of Ghana



Ghanaian; ECOWAS Community Citizen; AU Citizen. Development of life in Ghana is meaningless unless linked up with development of Africa!



Updated: 2017-09-16T01:00:20.872+00:00

 



When Ghana Started the Revolution on World-Class Customer Service: “Frontline Staff cannot deliver what they do not know” – National Customer Service Advocate

2016-04-02T21:03:32.026+00:00

Episode #68Season 4, Ep.3:Dr. Benonia Aryee(L) flanked by Edem Senanu(R)“Frontline Staff cannot deliver what they do not know” – National Customer Service Advocate (soundcloud/PODCAST available below article)AFRICA IN FOCUS SHOW ACCRA, Ghana – National Customer Service Advocate Dr.Benonia Aryee believes delivering what world-class corporates believe to be an “insanely customer-centric culture” in Ghana may sound “fluffy and far-fetched”, but it should be possible.  Speaking to E.K.Bensah Jr on the “Africa in Focus Show”, which commenced a series of discussions on delivering world-class customer service in Africa, in Season 4, she said that, “it is very easy when you make it you aim that everything within you as an organization is to find out the needs of your customers.” She continued “if I know what you want, I should be able to meet those needs, satisfy those needs and make you happy. If for any reason, there are processes within that delivery, and I am not able to communicate that to you”, you, the customer-service provider, should be able to say. Dr. Aryee, founder of Omansi – a business and training consultancy that seeks to improve customer care service delivery within the Ghanaian service industry – believes that, the fact that a customer service provider has been able to serve a client and explained how far they can deliver that service will normally put the customer “in a very happy place”, because the customer will believe that “you care for me, and you are mindful of my needs. You are there to assist me.”In Aryee’s view, “once you have that, then you start looking at the processes involved in being able to deliver this service or the needs of the customer.” This might involve a number of processes, and one might find that one or two processes overshadow each other -- possibly there is no synergy – but one can seek to improve it as one goes along. For his part, Management & Development Consultant Edem Senanu believes that as we are tightening our belts in the economy, customer care becomes “an important keg to ensure you keep your business going”, for which reason it remains important to pay a great deal more attention to it than we do in Ghana.Ghana’s policy on customer careSpeaking briefly to the policy side of customer care, Senanu started the discussion explaining that, if policy is articulated by institutions of the government and private sector, then in Ghana, customer care delivery “does not pervade” the entire sector of the private sector. For Senanu, while there have been public sector reforms – exemplified by client service Charters and Units – customer care remains at a “fledgling level”. Despite UNDP’s sponsored work in this sector, there are challenges. As part of his development consultancy work, Senanu is concerned with public participation policy. His specific area of concern revolves around how Ghanaians are comfortable complaining, but not translating their anguish into engaging institutions. For him, customer care includes the recognition that the supply-side is responding to demands, all of which “is enshrined in the Constitution”, he adds. He continues “once we have services and facilities, accountability...is only guaranteed when citizens know they must be eternal vigilantes to the extent they demand a certain quality of standards.” This is where “the customer-care nexus with the supply-side of what public sector or private sector has to do.” For Senanu, this is key as “citizens must know that we must actively demand good services.” Omansi as a response to customer-care deliveryOne of the reasons why Omansi exists is to respond to the dearth of the demands for quality and world-class customer-care service.Although Aryee started off as an academic, her passion for excellent customer care delivery is one of the reasons why Omansi was born. Beyond the organisation serving the primary response of offering the “wow” experience in customer-care service, there is a secondary motivation for its ra[...]



Coming soon!

2016-03-31T17:27:30.780+00:00

Yeah!!




Anyone for Ghanaian Coconuts? What's Ghana Government Policy on its export?

2015-07-13T14:10:34.796+00:00

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First: is there such a thing as Ghanaian coconuts? Anecdotal evidence suggests there is. Those who have tasted Nigerian coconuts say it pales into comparison to that of Ghana's on account of the juice alone.

Second: Coconuts are sold all over the capital -- nay, all over the country -- but you are sure to get some almost every corner of Accra and even its suburbs.

They go for less than a dollar. These days, that's a VERY loaded term, but rest assured they are affordable for everyone.

Today's not the day to tell you about health benefits of coconut, which are immense!

Just to say that: although West Africa is home to coconuts (at least Ghana; Nigeria; & Cote d'Ivoire feature), no West African country is in the top 10 of coconut production. That prestige goes to the East African country of Tanzania, which produced (according to 2009 figures) 577,099 thousand tonnes.

That said, UNCTAD reports that as far as coconut oil is concerned, Cote d'Ivoire is in there, with 28000 tonnes*, while it exports 19,849 tonnes* at a value of USD3,725,000 -- as per UNCTAD's data!

Again: no other West African country features, prompting my immediate question: what is my government doing strategically to ensure we enhance the value chain of our coconuts, and get to the stage where we can compete with our West African neighbour to the West of Ghana?

*Source: http://www.unctad.info/en/Infocomm/AACP-Products/COMMODITY-PROFILE---Coconut2/

sent from mobile phone 》www.ekbensahdotnet.org




#FilmNoir: Thinking of #Greece, Being Ghanaian...we are all Greeks today!

2015-07-06T13:08:30.943+00:00

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At a time Ghana is ready to accept next tranche of IMF money in August, it is very refreshing to see the simplicity, albeit sartorially-eloquent style, of outgone-Finance Minister Varoufakis -- a Minister who had the testicular fortitude to make history by encouraging Greeks to vote "Oxi", or "No!" to more bailouts from Europe.

It is speculated that for having dared call the Troika of the European Commission; European Central Bank; and IMF "terrorists", they no can no longer countenance his presence among negotiators.

Very democratic, that!

#lifeunderIMF

sent from mobile phone 》www.ekbensahdotnet.org




Film Noir, #Accra-style: of High-Rise Buildings by Accra's Beach

2015-07-02T14:06:31.779+00:00

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I took this picture around the beach, near Osu, at the centre of Accra. Ghana's Social Security National Insurance Trust (SSNIT) has invested our pensions heavily into some up-and-coming flats near the beach, which prices are most likely high-and-exorbitant, totally outside the brackets of the putative middle-class family with 2.5 children!

I deliberately used a blue-ish filter as a kind of tongue-in-cheek to the film genre "film noir", which connotes gritty realism: a fatalism that has an under-current of menace, or a sense of foreboding of storm clouds ahead.

Simply put: there is a falling cedi, yet a surge of high-rise buildings. A veritable film noir, Accra-style!

sent from mobile phone 》www.ekbensahdotnet.org




Happy 55th Republic Day to Ghana!

2015-07-01T14:41:40.610+00:00

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● As a potential #Grexit weighs heavily on the minds of #Europe, will this small West African country, which was once the darling of the West for what some consider its successful prosecution of #IMF policies, begin to take cues from #Greece?

Further, as it goes down another round of IMF money, will Ghana consider how Grexit may inform Ghana's own locus in the West African integration dynamic of #ECOWAS when it's #paybacktime to the IMF? Will Ghana continue to overlook the regional space, including Ecowas Bank for Investment & Development, or will it experience the regional-panacea epiphany? #AFRICAINFOCUSSHOW

sent from mobile phone 》www.ekbensahdotnet.org




Covering Climate Change & Development in Africa -- IV: Still in the Newsroom

2014-10-08T16:35:14.067+00:00

(image) Still in Morocco. Still in the Newsroom trying to file stories before 6 pm. One down, and another left.

We usually know how these conferences are like: the speeches are so predictable it is not funny; so the challenge comes with how to make the stories jump out at you for the Paper the next day.

My first story about the African Union's African Risk Capacityu made it to the Paper, and I met a fortmer associate of my former workplace who has just found out am now with Radio.

How do you find it? She wondered. I must have said something like I find it liberating. Not quite sure exactly, but it was something close enough.

I was approached to write a blog post by close of the conference, and so, this is an attempt of sorts to do so. Actually, I just feel like venting!

I have met some incredible people; and found it hard to write about it as the keyboard is not particularly conducive -- there are too many Arabic characters! -- but I want to write this down for posterity.

Something tells me this experience here in Morocco is going to be a lot more memorable than I ever dreamt of.

So am counting on noone but myself to ensure it becomes so!

If you are reading this wondering whether I am back to my blogging habits, well, kind of. The Moroccans are a lot more friendlier than I imagined.

In 2005, I was in North Africa -- Tunisia to be precise for a UN World Summit on Information Society -- and I met some incredible people in a country that looked more European than African! Those stories can be read here: http://ekbensahinghana.blogspot.com/2005/11/tunis-mosaique-of-breathtaking.html

Yeah; that is how long I have been blogging. Almost a decade.

Humbling!!



The African Union as a ‘Game-changer’ in combating climate Change

2014-10-07T19:14:37.123+00:00

Emmanuel is currently in Morocco as part of the live-reporting team of the UN Economic Commission for Africa/African Union Commission/African Development Bank-sponsored Fourth Climate Change and Development in Africa (CCDA), which is underway till 10 October ; and where he will also file stories for the African Development Forum from 12-16th October.The African Union as a ‘Game-changer’ in combating climate ChangeBy Emmanuel.K.Bensah Jr  Marakkech, MoroccoAt a time when the African Union has come under considerable criticism for doing little to address pertinent development issues on the continent, along comes the African Risk Capacity to help combat climate change. If Tosi Mpanu-Mpanu, Board Member of the ARC Agency Governing Board, is to be believed, the ARC is a real “game-changer” in helping address climate change in Africa.Mr.Tosi Mpanu-Mpanu, Board Member, ARC Agency Governing BoardEstablished in 2012, the ARC is a specialized agency of the AU, established by a Conference of Plenipotentiaries, to help AU Member States improve their capacities to better plan, prepare and respond to extreme weather events and natural disasters. According to Mpanu-Mpanu, it functions as an insurance scheme that helps African countries pool resources together. He believes a system like this “makes perfect economic sense as countries deal with drought”. It further helps countries insure themselves against risk. Once a request for assistance is approved by the Board, it takes around one hundred days for the money to be disbursed. This contrasts sharply with the donor agencies, which often take between four and six months. Against this backdrop is the idea that action must be taken quickly. Pressed on why the idea of the insurance sector helping address Africa’s problems at a time one barely hears of that sector, Mpanu-Mpanu explained that one of the reasons why the ARC is a game-changer is because it is about “changing the narrative” of African countries. It is also about understanding the risk-profile associated with climate change in the sense that when disaster strikes, a country will be well-covered.According to their website, the ARC comprises two entities: the Specialized Agency and a financial affiliate, ARC Insurance Company Limited (the Company).  The Agency provides general oversight and supervising development of ARC capacity and services. The Company is the financial affiliate that carries out commercial insurance functions of risk pooling and risk transfer in accordance with national regulations for parametric weather insurance in Bermuda, the Caribbean, where it is located until such time that an equally favourable legal and regulatory regime exists in an AU Member State.Mpanu-Mpanu explained that had Mauritania known of ARC when it experienced its severe drought last year, it would not have spent an excess of around one million dollars to address it. He further elaborated on the dynamics of the mechanism by explaining that, given that disaster cannot hit countries all at once, when countries pay a premium, the pot will get larger than the-over $100m that donors have helped capitalize as the ARC was established.The ARC is supported by DFID; SIDA; KFW(German Development Bank) and Rockefeller Foundation, among others. Mpanu-Mpanu looks forward to the day when all fifty-four member countries will be covered by the ARC.ENDs[...]



Emmanuel K Bensah Jr shared "AFRICA IN FOCUS 23-09-14.mp3" with you

2014-09-29T13:19:37.045+00:00

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From Emmanuel K:

"Dear friends,

Kindly find the link to the podcast of #AfricainFocus show on Tuesday 23 September, which interrogated some important questions about climate change; deforestation; and how the media can help in demystifying these issues to draw greater attention to the fact that it remains a canker that all of us must unite to combat for the betterment of our nation; region; continent.

As usual, we have different segments, including our regular AU/ECOWAS five minute digest; and "Africa in the News".

We also had #EbolaWatch updates from Kobby Blay, our registered nurse at Korle-Bu.
We look forward to comments!

Kind regards,
Emmanuel""

Click here to view

(Emmanuel K shared these files using Dropbox. Enjoy!)
© 2014 Dropbox



Emmanuel K Bensah Jr shared "AFRICA IN FOCUS 09-09-14 .mp3" with you

2014-09-12T11:38:58.918+00:00

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From Emmanuel K:

"Dear friends,

Kindly find the link to the podcast of #AfricainFocus show on Tuesday 9 September, which interrogated some important questions about what Africa in Focus calls "Afri-Tourism".

As usual, we have different segments, including our regular AU/ECOWAS five minute digest; "Africa in History"; "Africa in the News".

We also have #EbolaWatch updates from Kobby Blay, our registered nurse at Korle-Bu.
We look forward to comments!

Kind regards,
Emmanuel"

Click here to view

(Emmanuel K shared these files using Dropbox. Enjoy!)
© 2014 Dropbox



Emmanuel K Bensah Jr shared "AFRICA IN FOCUS 26-08-14.mp3" with you

2014-08-28T10:10:38.372+00:00

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From Emmanuel K:

"Dear friends,

Kindly find the link to the podcast of #AfricainFocus show on Tuesday 26 August, which interrogated some important questions in Africa's hotel industry. We leave the show getting a sense of why hotel prices in Ghana are relatively higher than in other African countries, and why the tourism regulators, and government are found wanting in bringing sanity to the sector.

As usual, we have different segments, including our regular AU/ECOWAS five minute digest; "Africa in History"; "Africa in the News".

We also have #EbolaWatch updates from Kobby Blay, our registered nurse at Korle-Bu.

We look forward to comments!
Kind regards,
Emmanuel"

Click here to view

(Emmanuel K shared these files using Dropbox. Enjoy!)
© 2014 Dropbox



Fwd: [Africa in Focus Blog!] FEATURE: ECOWAS Finally sets up Ebola Awareness Page

2014-08-17T22:46:48.295+00:00

by Emmanuel.K.Bensah Jr, Head of Research & Communications Unit, Africa in Focus Show Barely a month after ECOWAS recorded its first fatality at the ECOWAS Lagos Office to Ebola, the regional institution has finally established a website to help respond to staff concerns about the Ebola virus. Dubbed "ECOWAS Health Awareness", the site is in the three official languages of ECOWAS--English; French; and Portuguese--and uses a combination of cartoons and simple language to explain all one needs to know about Ebola. Under the "All you need to know" tab, there are sections on recognising the virus; preventing it; transmission; and treatment. On clicking the FAQ tab, one is directed to pertinent questions on Ebola for "ECOWAS"; the "WHO" and the "UN". There is regrettably no information under the UN section, but there are a detailled list of questions under the "ECOWAS" and "WHO" tabs. Perhaps the most useful part of the site is the "Updates" tab, which is populated by some statistics of deaths recorded since 27 July up to 8 August, 2014. Although the French and Portuguese site have little information, the English site seems to be more up-to-date. This website comes at a time when many ECOWAS Community citizens have been left wondering what the regional response to the crisis is. Reports that the AU and WHO are actively collaborating to help countries affected by Ebola have left many sceptical as to whether there is actually any ECOWAS Ebola Fund as trumpeted by ECOWAS at the 45th Ordinary Session that was held here in Accra in July. The West African Health Organisation(WAHO), the regional counterpart to the World Health Organisation, has been found wanting in its response to the crisis. It is only a small news digest about an upcoming emergency meeting in Accra on 28 August that offers some assurance. According to the WAHO website, the "Extraordinary Meeting of the Assembly of Health Ministers will be devoted to reviewing Ebola virus disease (EVD) outbreak in the region". The meeting will seek to provide "an update on the implementation of recommendations from the last WHO-sponsored Accra Meeting and the Summit convened by the Heads of State of the Mano River Union." More than 1,000 people lost their lives to the deadly virus in Guinea, Sierra Leone, Liberia and Nigeria in recent months. Access the ECOWAS Ebola Awareness site here: http://www.awareness.ecowas.int/ ENDs -- Posted By Blogger to Africa in Focus Blog! at 8/17/2014 03:41:00 PM -- _____________________________________________________________________E.K.Bensah Jr, Head of Research & Host -- "Africa in Focus"(Radio XYZ 93.1FM) www.ekbensah.net | http://www.twitter.com/ekbensah | www.ekbensahdotnet.org *TEL:+233.268.687.653 / +233.233.311.789 / +233.243.111.789 *Telegram/Whatsapp:+233.311.789 ________________________________________________________________________________ EKBENSAH DotNet: Regional integration Intelligence| West Africa-ECOWAS | Communications | Civil society  _______________________________________________________________ [...]



Emmanuel K Bensah Jr shared "AFRICA IN FOCUS 5-08-14.mp3" with you

2014-08-17T01:53:46.437+00:00

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From Emmanuel K:

""Kindly find a podcast of the 5 August edition of "Africa in Focus".

In this edition of AIF, we talked to Kenya's erstwhile "King of Facebook", and Brand Ambassador of Safaricomm to find out how that East African country has been able to revolutionise New Media. We also talked to the former Knowledge Management Officer of the UNECA who played an active role in ensuring that the rather-prosaic policy of Africa's integration and development is translated into the more exciting and vivacious New Media channel in Facebook.

Even more importantly, we used the show to explore the extent to which New Media, especially blogging, is still a good idea, and does it have validity in a space where twitter seems to be king? We tried to find out what Kenya's King of Facebook thinks about other forms of New Media, and does his commercial success lend weight to the fact that his template is one that can be replicated elsewhere in Africa?""

Click here to view

(Emmanuel K shared these files using Dropbox. Enjoy!)
© 2014 Dropbox



AFRICA IN FOCUS >> Coming up on 5 August, 2014: "Africa & Social Media: Blogging; Activism; and the Future"

2014-08-04T18:41:16.401+00:00

Africa & Social Media: Blogging; Activism; and the Future If someone were to be documenting Ghana’s young history of its foray into Social Media, one might refer to the 1 July demonstration, which triggered the hashtag #Occupyflagstaff, as one of the examples of Ghana’s foray into activism. Activism, because many months after the so-called “Arab Spring”, many have questioned when sub-Saharan Africa would have its own Spring. But long before there was even any talk of a “Spring” africaine, Ghana had begun making moves around Social Media. First it was Penplusbytes, or the ICT Institute of Journalism in 2001. Seven years later came BloggingGhana – considered the largest association of bloggers writing about Ghana. With the advent of New Media has come opportunities for training and education on New Media, which the latter two organizations have been involved in. That said, one could be forgiven for thinking that without being associated with these two organizations, survival in New Media is impossible. Far from it, as there remain many individuals blogging, and fully-engaged in New Media through many different initiatives they undertake. Then there is the case of our media houses, which are taking the New Media bull by the horns and running with it. Back in 2009, the host of “Africa in Focus” was called to national duty for the 14th GJA Media Awards. Word had it that his blogging activism was what led him to that calling.  Sitting on that committee as a judge for online journalism was indeed a priviledge, but he was disheartened by the fact that subsequent GJA Media awards did not deem Blogging and New Media an important component of Ghana’s media. Fortunately, New Media has managed to move beyond relying on the Ghana Journalist Association. The establishment of organizations like BloggingGhana and Penplusbytes can verily attest to this fact. But even with their respective successes, what have other countries been able to do around New Media and Blogging? In this edition of AIF, we talk to Kenya’s erstwhile “King of Facebook”, and Brand Ambassador of Safaricomm to find out how that East African country has been able to revolutionise New Media. We also talk to the former Knowledge Management Officer of the UNECA who played an active role in ensuring that the rather-prosaic policy of Africa’s integration and development is translated into the more exciting and vivacious New Media channel in Facebook. Even more importantly, we will be using the show to explore the extent to which New Media, especially blogging, is still a good idea, and does it have validity in a space where twitter seems to be king? What does Kenya’s King of Facebook think about other forms of New Media, and does his commercial success lend weight to the fact that his template is one that can be replicated elsewhere in Africa? Guests in the studio: Ø  Edward Tagoe, BloggingGhana Ø  Ato Ulzen-Appiah, Rancard Solutions/ex-Google Ghana Ø  Kwami Ahiabenu, Penplusbytes New Media Hub/African Elections Project On the line: Ø  Golda Addo, Renewable Energy advocate; Activist   @ 13h40 Ø  Stephen Musyoka, TrInc Media/ former Kenyan “King of Facebook”/City Council of Nairobi @ 13h55 Ø  Mawuli Tsikata, CITI fm, @14h10 Ø  Mkhu Ncube, Young Zimbabwe Business Platform/ex-UNECA @ 14h25 Tune in at 13h10 GMT (1:00pm Ghana Time). We’re also streaming live  www.radioxyzonline.com. Contact us Facebook on: [...]



Emmanuel K Bensah Jr shared "AFRICA IN FOCUS 22-07-14.mp3" with you

2014-07-23T23:56:54.763+00:00

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From Emmanuel K:

"Dear friends,

Kindly find the #PODCAST to the 10th edition of #AfricainFocus , which interrogated the issue:

"understanding energy security is important because the reliable supply of commercial energy services is critical for growing economies in West Africa. Just like people elsewhere, citizens in West Africa seek a higher standard of living, which is only possible with access to commercially-sustainable energy services.

Yet, most of the region lack the energy infrastructure needed to meet demand, although resources such as oil, gas, hydro and coal are available and there are opportunities for modern use of biomass and other renewables such as wind and solar"

Other Questions answered:
• What is energy security, and how is it prosecuted in West Africa? (ERERA)
• What are some of the threats to energy security in (West) Africa? (ERERA/GIABA)
• How can energy security be maintained? (ERERA)
• What are the regional & continental responses to countering challenges to energy security? (ERERA/GIABA)"

Click here to view

(Emmanuel K shared these files using Dropbox. Enjoy!)
© 2014 Dropbox



Emmanuel K Bensah Jr shared "AFRICA IN FOCUS 15-07-14.mp3" with you

2014-07-17T20:31:39.234+00:00

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From Emmanuel K:

"Kindly find the podcast of the NINTH edition of the "Africa in Focus" show, which interrogated the question:

"Even as we celebrate this beautiful new star of Africa, we must begin to ask important questions on how it has been able to link conservation and tourism to development in a way that is reflected through the annual gorilla-naming ceremony. As Ghana prepares itself to host the UN World Tourism Organisation international conference on Tourism Branding, what lessons can it learn from Rwanda which makes up to USD300m a year on tourism?"

OTHER QUESTIONS ANSWERED INCLUDED:
• When did the idea for the gorilla-naming ceremony come about, and why is it important for Rwanda? (Ignatius, RwandAir)
• What are some of the best practices on tourism that Rwanda can share?
• What are some of the achievements Rwanda has been able to chalk since the end of the genocide in 1994 (Ambassador Habineza)
• Why did the city of Kigali decide to establish the Genocide Memorial museum? (Serge Rwigamba)
• How has the genocide memorial been able to renew the spirit of Rwandans towards re-building their country? (Serge)
• What has Rwanda done right which Ghana can learn from?"

Click here to view

(Emmanuel K shared these files using Dropbox. Enjoy!)
© 2014 Dropbox



Watch out for Maiden Edition of Radio XYZ93.1 FM's "Africa in Focus" Show hosted by E.K.Bensah Jr!

2014-05-03T15:04:10.451+00:00

It was with with more-than-bated breath that the Research & Communications Unit/Business Desk of Radio XYZ's "Africa in Focus" show met 2 May, 2014 at Eastgate Hotel to prepare for the very-first edition of the show on 6 May.With sponsors in West Africa Civil Society Institute(WACSI) officially on board to take the programme to even greater heights, the Unit was happy to have interacted with key WACSI staff who paved the way on the future of the partnership. There was general reporting of activities, and a lot of exciting information-exchange on developments during the past week, including on the just-ended Pan-African Conference on Inequalities that was held here in Accra.The Research & Comms Unit meets every week at Eastgate Hotel with the Business Desk to monitor and evaluate previous editions of AIF show; progress on the direction of the research component of the "Africa in Focus" show; the state of communication instruments (facebook; twitter; google plus community); how far weekly activities are contributing to enriching the Unit's monitoring of African integration dynamics of ECOWAS; the AU; and Africa's engagement with members of the Global South. Finally, the meetings seek to undertake innovative strategies to further-educate the public on Africa's development.[...]



A Happy World Consumer Right's Day?

2014-03-15T11:21:13.317+00:00

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*HAPPY WORLD **#CONSUMER** RIGHTS DAY*>>

15 March is a day to remind consumers of their right to complain for more effective and efficient public services. Are YOU aware of YOUR rights? #15March

On Thursday, I had the priviledge of attending a policy roundtable on consumer rights, which was organised by CUTS--a consumer protection NGO working in areas of consumer protection, trade and development, competition policy and law, economic regulation and good governance.

Present were regulatory agencies of Public Utilities Regulatory Commission; Food and Drugs Authority; National Communications Authority, and other civil society organisations. They offered frank views on the role of the regulator in protecting the consumer.

I believe there will be important follow-ups from this meeting, with CUTS playing an important role in sustaining the platform.







A Google+ conversation about Rosemond Nyampong's Murder: Way forward?

2013-12-13T12:21:13.116+00:00

Emmanuel.K. Bensah Jr.Shared publicly  -  Yesterday 12:30 #GHANAPOLICE   GHANA FACEBOOKER ASKS IMPORTANT QUESTIONS OF #GHANAPOLICE AFTER NEWS OF KILLING OF 32-YR-OLD FEMALE BANKER IN HER HOME >> Kindly read below what https://www.facebook.com/CITIZEN.QUOFFI asks of Ghana's Police Service. Reads like an open letter to them! May Rosemond Nyampong's death NOT be in vain!! RIP...----------------------------------------------_ I just finished reading this harrowing story and my opinion is that it's an inside job. It certainly was a disgruntled friend or colleague whom she may have been acquainted with or better still a family member, given that the door to her home was locked.I asked the same question whether the nation was equipped with a state of the art forensic lab, but from an above post my curiosity has been answered.However,1: What is the point in possessing a £3 million state of the art forensic lab when there's no computerized national data base of finger prints to help such a lab to function correctly?2: Is there a national program being implemented to educate the nation on how to report and treat a crime scene without tampering with evidence?3: Since no mention was made in the news report concerning a response unit of CSI FORENSIC officials, I presume none is even in effect or probably not highly trained enough to respond to such emergencies.4: Although I'm against national institutions monitoring the private phone conversation of its nationals, one cannot pretend to underestimate its effectiveness in cases like these to have an insight into such horrendous crimes.Equipping the nation with a highly functioning forensic lab without the backing of some, all or more of the above mentioned programs would be like an individual possessing an expensive Gulf Stream private jet without a trained pilot and crew to fly it.This young lady could be a family member, friend or colleague of ours. My condolences rests with this family for their loss. I mourn with them, because such an atrocious act may find its tentacles on my door steps someday and there might not be a solution in place to apprehend the culprits._626 commentsEmmanuel.K. Bensah Jr.Yesterday 12:35+121  +Lloyd Amoah +Benkoku Avle +Sandister Tei +Philip Ashon +Oral Ofori +Ato Ulzen-Appiah +Samuel Obour +Graphicgh +Enoch Darfah Frimpong +Akorfa Adika-Bensah Nkansah RexfordYesterday 12:45+101  +Emmanuel.K. Bensah Jr. I think I have answer to all the question.Answer: We're in GhanaAnyone who tries to anwer the questions above is getting ready to not answer the question.No matter how you try to follow up this issue, won't bring this beautiful lady back to life. The ending will be this: The issue will be dumped in the zoomlion trashcan.I'm not discouraging anyone to try find answers. I'm just telling you a fact, which will happen should anyone attempt to learn. Don't become the next victim by trying to find out.Nkansah RexfordYesterday 12:55 Should anyone dare to find answers, he/she should remember these:1) You're a Ghanaian2) You'll be finding answers from Ghanaians3) You're in Ghana4) Ghana is in west africa.Oral OforiYesterday 13:30+101  +Emmanuel.K. Bensah Jr. since you're in #Ghana, I'll encourage you to print these questions, march to the nearest police station and drop it off with the chief or simply mail it to the GH police HQ.Nkansah RexfordYesterday 13:42 +Oral Ofori please, e[...]



*GHANA FACEBOOKER ASKS IMPORTANT QUESTIONS OF #GHANAPOLICE AFTER NEWS OF KILLING OF 32-YR-OLD FEMALE BANKER IN HER HOME*

2013-12-13T12:21:53.448+00:00

*GHANA FACEBOOKER ASKS IMPORTANT QUESTIONS OF #GHANAPOLICE  AFTER NEWS OF KILLING OF 32-YR-OLD FEMALE BANKER IN HER HOME* >> Kindly read below what https://www.facebook.com/CITIZEN.QUOFFI asks of Ghana's Police Service. Reads like an open letter to them! May Rosemond Nyampong's death NOT be in vain!! RIP...
--------------------------------------------------
_ I just finished reading this harrowing story and my opinion is that it's an inside job. It certainly was a disgruntled friend or colleague whom she may have been acquainted with or better still a family member, given that the door to her home was locked.
I asked the same question whether the nation was equipped with a state of the art forensic lab, but from an above post my curiosity has been answered.
However,
1: What is the point in possessing a £3 million state of the art forensic lab when there's no computerized national data base of finger prints to help such a lab to function correctly?
2: Is there a national program being implemented to educate the nation on how to report and treat a crime scene without tampering with evidence?
3: Since no mention was made in the news report concerning a response unit of CSI FORENSIC officials, I presume none is even in effect or probably not highly trained enough to respond to such emergencies.
4: Although I'm against national institutions monitoring the private phone conversation of its nationals, one cannot pretend to underestimate its effectiveness in cases like these to have an insight into such horrendous crimes.
Equipping the nation with a highly functioning forensic lab without the backing of some, all or more of the above mentioned programs would be like an individual possessing an expensive Gulf Stream private jet without a trained pilot and crew to fly it.
This young lady could be a family member, friend or colleague of ours. My condolences rests with this family for their loss. I mourn with them, because such an atrocious act may find its tentacles on my door steps someday and there might not be a solution in place to apprehend the culprits._



Mid Week Madness:I am Number 19...on Google Plus -- a "Top Google+ User"

2013-11-27T16:28:32.428+00:00

There I was minding my own business checking up data on Google Analytics, by way of email, when I serendipitously stumble upon some data on Google Plus, innocuously-called "GPLUS DATA". Then I found myself checking out the link here: http://www.gplusdata.com/search/country-Ghana/language-English/, which would outline the list of "Top Google+ users speaking English from Ghana ". Some of my BloggingGhana colleagues, including Ato Ulzen-Appiah are number four today (they were mysteriously number 5 yesterday).Interestingly, there is an American lady from the US depriving me of my number 19 spot. She probably accidentally listed her country as Ghana. Though quite why any established-writer in the US would do that is beyond me!So, well, I am number 20. For now. For now!Watch this space...[...]



The "Walking Dead" Show wins Every Monday Night

2013-11-18T21:50:21.809+00:00

Just finished watching a new episode of #thewalkingdead on #foxafrica. We get to learn a lot more about #thegovernor. Is his real name Brian? I missed most of #season3, but enough to know he is/was #badass.

The concept of focusing on an antagonist to Rick's crew was interesting in the way we get great insight into character development--even of a baddie.

This, in my view, is very reminiscent of back in the day when #thexfiles reigned supreme, and we had an episode in #season4 of that show focusing exclusively on the #CigaretteSmokingMan. Though we learnt to loathe him for the manner in which he scuppered #Mulder and #Scully, we learnt a new side to him, and his past.

In the latest episode of #twd, I think I can say while I don't think #thegovernor is a changed man, he has certainly become emboldened by the warmth displayed by his temporary and adopted family. . .to "rick"--sorry, wreak!--havoc on Sheriff Rick's crew in episode 6?

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Welcome to Oxford Street Mall, welcome Big Capital!

2013-11-15T16:22:04.956+00:00

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#Capitalism has a new home: #Ghana, where malls spring up faster than you can say "is that another #Lebanese retail outfit?".

Oxford Shopping Mall is a new one, boasting five floors. #Shoprite is already running. Quick! Run and go spend. !!:-\

I guess the only consolation now is that in the competition between Accra Mall, A&C Plaza, Marina Mall and Oxford Street Mall, there will be some sense of discrete units of the population aggregated in certain parts of Accra.

As to whether this will be a boon to the horrendous Christmas traffic, the jury is out on that one!

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Sent by WhatsApp




Weekend thoughts at 3.23am on #GooglePlus & #Blogging

2013-11-09T12:05:25.471+00:00

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It's 3.23am in Accra.

An hour ago, I finished watching another Simon Pegg classic, which came out this year, called "world's end" on Ghana's #utvghana station.

Just spent over an hour reviewing some of my blogs, especially the one that focuses on #Ghana.

I quite like the fact that, though Facebook and Google Plus have pretty much stolen the thunder of my usual blogging, the Share buttons on my Android device enable me to share to an email, and onto a blog, via email-to-blog technology, as it were.

My first ever ghana blog--http://ekbensahinghana.blogspot.com--commenced in Feb 2005. That is almost a decade of #blogging under my belt.

Time to write a book about niche-blogging perhaps?

Goodnight. No: good morning!




Hammah's Dismissal, or A Salutary Political Lesson

2013-11-09T01:21:29.484+00:00

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Yesterday's unexpected and sudden dismissal of Former Deputy Communications Minister Victoria Hammah over a 32-minute conversation that was secretly recorded offers a salutary lesson to us all: "better to keep silent, and be thought a fool, than to speak up and remove all doubt"!

May she go on to better things with more sagacity than she left this position.

_________________________________________________________ sent from my Samsung tablet. . .
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*mob: +233.268.687.653/+233.243.111.789 __________________________________________________________ ekbensah DotNet: Regional integration Intelligence| West Africa-ECOWAS | Communications | Civil society __________________________________________________________