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Preview: michael webster's blog

michael webster's blog



News for franchise owners



 



California's AB 2305 Shows How to Get Real Standards in Franchising

Mon, 23 Apr 2012 16:23:39 +0000

California lawmakers need to be aware of how much the Level Playing Field for Small Businesses Act, Assembly Bill 2305, will benefit the state’s consumers. The reason? The legal franchise model as it exists today allows franchisors loopholes to skirt their civic responsibilities. 

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Media Files:
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Fair Franchising Bill Will Create Jobs for California

Mon, 16 Apr 2012 14:32:41 +0000

Californians need jobs.  Franchising has historically provided those jobs in the hotel, restaurant and service industry. Without a change which rewards franchisees as owners, risk capital will not be attracted to California. California will lose out on job creation, and its budget woes will be worsened if the Level Playing Field for Small Business Act of 2012 is not passed, Bill AB 2305. 

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How to Sock It To You in Fees with Full Disclosure of Item 5

Mon, 09 Apr 2012 16:21:14 +0000

You walk into your lawyer's office.  You want him to review your Franchise Disclosure Document. He has a new associate, who beckons you forth.

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A Franchise Fable

Wed, 28 Mar 2012 12:25:10 +0000

One fine day, a franchisor, an area developer, and some franchisees decided to build a franchise system together. They found many good locations and built a number of great units.

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How to Spot 'Sold but Not Open' in the FDD

Wed, 21 Mar 2012 03:29:24 +0000

One item of a franchisor's FDD Area Development is worth a serious look: how many locations have been sold but are not opened.

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Tim Hortons Wins Battle, Losing War

Fri, 02 Mar 2012 13:16:16 +0000

The result of a dismissed franchisee class action lawsuit victory is that franchisor Tim Hortons is losing a business war.  In a rare summary judgment motion., the reasons for the judgment, part 1 and part 2 can be read here, a judge dismissed the franchisee's class action. But Tim's will now struggle mightily to get same operator expansion as a result of this legal victory.

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Media Files:
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Negotiating Your Franchisee Rights

Wed, 04 Jan 2012 04:40:04 +0000

Recently, I was asked: "If you could negotiate any terms up front, what would be the key ones?" Here is my general approach:

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Should Every Franchisee Own Its Website?

Sun, 16 Oct 2011 09:37:19 +0000

Social media and brand awareness creates unique problems for a franchise system, the well understood division of national and local advertising has to be revisited. One important question is, should every franchisee own it's own website?

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Media Files:
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Creating a Modern Franchisee Association

Sun, 03 Jul 2011 03:22:40 +0000

A modern franchisee association is required in all franchise systems, especially when a franchisor seeks both the benefits of controlling franchisees as if employees, but resiles from the legal and tax liabililty that attaches to such control.

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Game Theory, Strategy and Legislation

Wed, 06 Apr 2011 18:07:25 +0000

Many years ago, I had the pleasure of teaching the Logic of Collective Action, by Mancur Olson, to a group of University of Waterloo students.

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Look at the Best and Worst When Using Franchisee Surveys

Wed, 14 Jul 2010 10:04:14 +0000

Jeff Johnson of Fran Survey has a short executive summary of their recent review of franchisee satisfaction at Comfort Keepers.

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International Association of Franchisees and Dealers: What is it?

Thu, 06 May 2010 03:13:17 +0000

The economic rationale for franchising is this: the franchisor picks local experts as franchisees; these local operators must, on average, be experts otherwise the franchisor would be better off with a company store.

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Franchisor Liable For Franchise Employee's Sexual Harassment

Thu, 29 Apr 2010 06:34:07 +0000

Employee relations between a franchisee and its employees is a headache for the franchisor. The reason is simple: vicarious liability.

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Conman says "Be Your Own Boss"

Tue, 20 Oct 2009 15:04:19 +0000

A convicted con man of bogus business opportunities confesses to what words make small business owner wannabees positively croon. For budding entrepreneurs out there, “be your own boss,” “work from home,” or “No Risk! Guaranteed! (aka, “a proven system”) are the hallmarks of tricksters at work.

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McDonalds and Hepatitis A

Fri, 17 Jul 2009 14:19:13 +0000

The following is reproduced in its entirety with permission from Bill Marler. Bill Marler is a Seattle trial attorney specializing in food poisoning at the firm Marler Clark.

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