Sat, 19 Mar 2011 22:46:00 EDTWatching DVDs outside a the DVD region specification.
Sat, 12 Mar 2011 18:07:00 ESTI seem to be getting less spam in my e-mail these days. Has that problem somehow gotten better?
Sat, 05 Mar 2011 19:30:00 ESTGoogle refuses to route me on Interstate 66 inside the Beltway; I can't even manually edit its directions to take that highway.
Sat, 26 Feb 2011 17:23:00 ESTMy computer's clock resets every time I turn it on.
Sat, 19 Feb 2011 15:47:00 ESTI've used a BlackBerry for years. A friend recently lent me his Android phone to try out, but I'm worried about its security compared to my BlackBerry.
Sat, 12 Feb 2011 15:02:00 ESTQ: What e-book readers will let me take out digital loans from local libraries?
Sat, 05 Feb 2011 23:42:00 ESTQ: After a recent trip to Hong Kong, my copy of Chrome displays search results in Chinese.
Sat, 29 Jan 2011 17:17:00 ESTQ: I'd like to use a tax-prep application this year, but I don't want to enter my Social Security number online. Should I be concerned about that?
Sat, 15 Jan 2011 19:25:00 ESTQ: The copy of Safari on my iPhone is stuck. How do I force that app to quit?
Sun, 09 Jan 2011 01:34:01 ESTQ: I'm considering upgrades to a used laptop. Can I put in a faster processor? Add RAM? Put in 802.11n wireless? Replace the hard drive with an SSD?
Sat, 01 Jan 2011 17:36:01 ESTQ: What are my options for donating or recycling old computers and electronics?
Sun, 26 Dec 2010 00:07:00 ESTQ: How do I wipe my data from my old computer? A: This evergreen task remains difficult because deleting files through the Recycle Bin or the Trash only clears a computer's record of their locations. In Windows, install the free, open-source Eraser (eraser.heidi.ie) to scrub files completely. In...
Sat, 18 Dec 2010 15:57:00 ESTQ: Can you please explain what "the cloud" is supposed to mean to home computing?
Sat, 11 Dec 2010 20:02:01 ESTQ: When I run a Web search in Safari, I keep getting sent to other sites, some sketchy-looking.
Sat, 04 Dec 2010 17:19:00 ESTQ: My computer won't boot after installing AVG's anti-virus update.
Sat, 27 Nov 2010 16:56:00 ESTQ: I just bought a new keyboard from a company I don't know. Is it safe? Could this firm have hidden a virus or keystroke logger on it?
Sat, 20 Nov 2010 18:53:00 ESTQ: I typed an incorrect Web address into my browser, and now my browser keeps suggesting that address instead of the right one.
Sat, 13 Nov 2010 23:48:24 ESTQ: I've had AT&T's unlimited-data plan since 2007, but the carrier cut off my service this weekend.
Sat, 06 Nov 2010 22:11:01 EDTQ: My HDTV doesn't have enough HDMI inputs for all my video sources. How can I add one?
Sat, 30 Oct 2010 21:11:00 EDTQ: I have Windows Vista Home Premium on my laptop and it works fine. Is it really worthwhile to upgrade to Windows 7?
Sat, 16 Oct 2010 20:54:01 EDTQ: I can't run the old Cardfile program in my copy of Windows 7 (64-bit). Is there any workaround?
Sat, 09 Oct 2010 18:37:00 EDTQ: Facebook's new "Groups" feature looks like a privacy risk. Is it?
Sat, 02 Oct 2010 17:59:00 EDTQ: I'm tired of having to adjust the volume when some commercials come blaring in louder than the program I'm watching.
Sat, 25 Sep 2010 19:44:00 EDTQ: I'm about to get a new car and want a GPS device. Should I buy an in-dash navigation system, a stand-alone GPS receiver or a GPS-enabled smartphone?
Sat, 18 Sep 2010 19:50:00 EDTQ: When listening to music from Web radio site on my MacBook, is there a way to tape that music on a cassette recorder?
Sun, 12 Sep 2010 00:00:00 EDTQ: What's up with the close buttons in iTunes 10 for Mac OS X, and how do I make it look like a normal Mac program again?
Sun, 05 Sep 2010 00:00:00 EDTQ: I use my HP laptop only in my living room, so it's plugged into a wall outlet all the time. So I've removed the battery and put it back into the bubble wrap it shipped in. Is that really the best thing to do?
Sun, 29 Aug 2010 00:00:00 EDTQ: I thought the Safari browser on my Mac would stop the Flash plug-in from crashing it, but Safari still locks up on me.
Sun, 22 Aug 2010 00:00:00 EDTQ: What are the right privacy settings for Facebook's "Places" feature?
Sun, 25 Jul 2010 00:00:00 EDTQ: I've had an unlimited-use data plan with AT&T for years, but now the company is telling me I've gone over a 5-gigabyte usage cap.
Sun, 18 Jul 2010 00:00:00 EDTQ: Verizon DSL has been up and down for two weeks in the Springfield area. Is it just me, or is there some bigger issue going on here?
Sun, 11 Jul 2010 00:00:00 EDTQ: When I tried to connect to a secure site, my browser displayed an error warning that "there is a problem with this site's security certificate" that strongly advised me to back out. Was it not safe?
Sun, 04 Jul 2010 00:00:00 EDTQ: Somebody took over my Web-mail account and locked me out. How do I get back in?
Sun, 27 Jun 2010 00:00:00 EDTQ: How do I stop Windows 7 from shoving windows against the edge of the screen if I drag them too close?
Sun, 20 Jun 2010 00:00:00 EDTQ: I just upgraded from a TiVo Series 2 to a high-definition TiVo. How do I transfer my old recordings to the new box?
Sun, 13 Jun 2010 00:00:00 EDTQ: Is there any chance Verizon Wireless will have the iPhone anytime soon?
Sun, 06 Jun 2010 00:00:00 EDTQ: I saw there's some new Mac spyware circulating. What's the answer to protect your Mac?
Sun, 30 May 2010 00:00:00 EDTQ: I've got a software update for my Android phone, but it says it will wipe out all of my data. How do I keep my text messages and call log?
Sun, 23 May 2010 00:00:00 EDTQ: What's this about Flash cookies? A: This came up during Friday's Web chat. It involves a somewhat obscure part of Adobe's widely used Flash Player software. Flash cookies, what Adobe calls "Local Shared Objects," were in the news after the release of a critical study last summer. Like browser...
Sun, 16 May 2010 00:00:00 EDTQ: I want a smartphone that can open my Office files and play music. Can I get one without having to pay $30 a month for data services I won't use?
Sun, 09 May 2010 00:00:00 EDTQ: I have some books and stories in .lit format. Is there a way to open the files to read them?
Sun, 02 May 2010 00:00:00 EDTQ: The advice you gave about Facebook privacy settings last week is already obsolete.
Sun, 25 Apr 2010 00:00:00 EDTQ: Is it safe to install McAfee's updates? A: That's a fair question to ask after the security-software firm's epic-level screw-up last week. The Santa Clara, Calif., company posted a buggy update for its business anti-virus programs that a note on its site (http://mcafee.com/us/about/false_posi...
Sun, 18 Apr 2010 00:00:00 EDTQ: How do I use a different return address for my Gmail account on my phone? Its e-mail program won't let me add one.
Sun, 11 Apr 2010 00:00:00 EDTQ: My copy of iTunes just labeled a CD in Japanese. What happened?
Sun, 04 Apr 2010 00:00:00 EDTQ: Google Calendar doesn't let me add a time zone to an event. How am I supposed to schedule travel? Does Google plan to fix this?
Sun, 28 Mar 2010 00:00:00 EDTQ: No one seems to be able to give me the server settings I need to continue using my poor old Netscape 7.0 to access my new e-mail.
Sun, 21 Mar 2010 00:00:00 EDTQ: When I lost power last weekend, my six-year-old laptop shut down abruptly, even though its battery supposedly had a full charge good for three hours. Does the battery have a problem?
Sun, 14 Mar 2010 00:00:00 ESTQ: AT&T sent me a notice saying they would end my Worldnet DSL service March 31. Then they migrated my DSL to dial-up the next day without asking me. I am irritated, to say the least.
Sun, 07 Mar 2010 00:00:00 ESTQ: I heard what sounds like an urban legend -- that you shouldn't hit the F1 key if a Web site tells you to. Is that true?
Sun, 28 Feb 2010 00:00:00 ESTQ: I want to run Windows XP programs on my new PC. Is Windows 7 Professional's XP mode the best way to assure that?
Sun, 21 Feb 2010 00:00:00 ESTQ: The hard drive on my son's MacBook died after only 14 months. I've found articles online saying there has been a run of drive failures on MacBooks. Is there anything to that?
Sun, 14 Feb 2010 00:00:00 ESTQ: We like our Fios digital video recorder at home, but it can only store 20 hours of high-definition recordings. Does Verizon plan to upgrade its DVRs?
Sun, 07 Feb 2010 00:00:00 ESTQ: I'm changing Internet providers and will have to switch my e-mail address. To avoid this problem in the future, I'm thinking of switching to a Web-mail service. Should I go with Gmail, Hotmail or Yahoo?
Sun, 31 Jan 2010 00:00:00 ESTQ: My computer crashed, the only copies of my music left are on my iPod, and iTunes will only transfer iTunes purchases -- not my own MP3s. How can I get those files back?
Sun, 24 Jan 2010 00:00:00 ESTQ: When TV went all digital, I stopped getting channels 7 and 9. Then last week both channels just appeared. Did they change something?
Sun, 17 Jan 2010 00:00:00 ESTQ: Because my older PC lacks WiFi, I had to run a long network cable from my Verizon Fios router to it. Can I use the Linksys router I got for my old Comcast account to relay the WiFi?
Sun, 10 Jan 2010 00:00:00 ESTQ: I've got an old cellphone that I need to donate. How do I wipe my address book and call history off of it?
Sun, 03 Jan 2010 00:00:00 ESTQ: I understand that I'm not supposed to leave my old computer or TV out with the trash. How should I get rid of it?
Sun, 27 Dec 2009 00:00:00 ESTQ: How do I ensure my data's gone from my old computer before I dispose of it?
Sun, 20 Dec 2009 00:00:00 ESTQ: My iPhone's touchscreen doesn't work when I wear my gloves. Do I have any options to frozen fingers?
Sun, 13 Dec 2009 00:00:00 ESTQ: My laptop's cursor jumps around -- sometimes up a line, sometimes back several characters. Please make it stop.
Sun, 06 Dec 2009 00:00:00 ESTQ: I'm replacing my old PC with a new Windows 7 model but don't want to replace my Office 97 applications with a new package that does essentially the same work.
Sun, 29 Nov 2009 00:00:00 ESTQ: Is there a difference in quality between HDMI and VGA when plugging a laptop into an HDTV?
Sun, 22 Nov 2009 00:00:00 ESTQ: I am thinking of replacing my four-year-old Garmin GPS unit with a newer Garmin that includes free lifetime traffic data and MSN Direct. Would that ease my holiday drives?
Sun, 15 Nov 2009 00:00:00 ESTQ: I'm having issues with the MSN software Verizon gave me. Is there a newer version, or should I get another program?
Sun, 08 Nov 2009 00:00:00 ESTHow do I move my iTunes music to a new computer? People can make this out to be an ordeal -- I've seen readers ask whether they had to run specialized tools, as if iTunes files were alien from other data. But if you haven't changed where iTunes stores your music, all you need to do is copy a fol...
Sun, 01 Nov 2009 00:00:00 EDTQ: My Dell Windows XP laptop keeps showing the same "Windows Installer" prompt telling me to insert a disc I don't have to run some Sonic program. How do I stop it?
Sun, 25 Oct 2009 00:00:00 EDTQ: How do I keep my e-mail intact after upgrading to Windows 7 if Win 7's installer will first remove Outlook Express or Windows Mail?
Sun, 18 Oct 2009 00:00:00 EDTQ Verizon sent me an e-mail saying I need to change my mail settings. So instead of asking customers first, they make them do extra work.
Sun, 11 Oct 2009 00:00:00 EDTQ Is there a way to download the photos I take on a cellphone other than to e-mail them?
Sun, 04 Oct 2009 00:00:00 EDTQ. Whenever I turn off my three-year-old Gateway, it says it can't close "sprtcmd.exe." Is that an important program?
Sun, 27 Sep 2009 00:00:00 EDTQ My Toshiba laptop only seems to run a 64-bit version of Internet Explorer -- and Adobe's Flash Player won't work there. How do I get a 32-bit browser? When will Adobe ship a 64-bit Flash plug-in?
Sun, 20 Sep 2009 00:00:00 EDTQI'm getting a "Personal Antivirus" pop-up that says it wants to scan my computer for viruses. I click "cancel" and it doesn't go away unless I force-quit my browser. I'm using a Mac, but the remedies for this involve Windows programs.
Sun, 13 Sep 2009 00:00:00 EDTQAfter upgrading my operating system, the old drivers for my scanner no longer work, and the manufacturer doesn't have any newer ones for me to download. Now what?
Sun, 06 Sep 2009 00:00:00 EDTQNow that Verizon agreed earlier this year to bring Fios Internet and TV to the District, when will people be able to sign up for it here?
Sun, 30 Aug 2009 00:00:00 EDTQ How can I get the phone company to stop sending me phone books? They go straight to the recycling bin at our house.
Sun, 23 Aug 2009 00:00:00 EDTQWindows 7 will come with 32- and 64-bit editions in the box. Should I upgrade to 64-bit?
Sun, 16 Aug 2009 00:00:00 EDTQ: Can I use my own domain name with my MobileMe e-mail account?
Sun, 09 Aug 2009 00:00:00 EDTQ. Ever since I upgraded to Firefox 3.5, downloads from the Web have stopped working for me.
Sun, 02 Aug 2009 00:00:00 EDTQ My old PC has really slowed down. Can you recommend a registry cleaner to speed it up?
Sun, 26 Jul 2009 00:00:00 EDTQI've used Internet Explorer 6 for many years, but some sites don't seem to look right in that browser now. Would you recommend IE 8?
Sun, 19 Jul 2009 00:00:00 EDTQCan I buy just DSL from Verizon, without also paying for phone service? I use my cellphone for all my calling anyway.
Sun, 12 Jul 2009 00:00:00 EDTQI've got some DVDs I picked up overseas that don't work in my DVD player. What's my cheapest fix for this problem?
Sun, 05 Jul 2009 00:00:00 EDTQI've got an old analog TV collecting dust at home. How can I recycle or safely dispose of it?
Sun, 28 Jun 2009 00:00:00 EDTQI've got some old reels of Super 8 film. What are my options for transferring that to DVD?
Sun, 21 Jun 2009 00:00:00 EDTQTwo weeks ago, you suggested that digital-TV reception would improve after analog broadcasts ended. But the DTV signals of channels 7 and 9 seem to have gone off the air.
Sun, 14 Jun 2009 00:00:00 EDTQIs it true that Microsoft's Service Pack 2 update for Windows Vista can free up disk space by deleting older patch files?
Sun, 07 Jun 2009 00:00:00 EDTQ My digital-television reception has gotten iffy. What should I do to fine-tune it before analog TV goes off the air on Friday?
Sun, 31 May 2009 00:00:00 EDTQMy copy of Webroot's anti-spyware software just installed a new anti-virus program without warning me -- even though I already have one active, and adding a second one invites all sorts of problems. Nice trick . . .
Sun, 24 May 2009 00:00:00 EDTQI got a "Postmaster Delivery Status Notification" saying I sent an e-mail to a strange address. How could this happen?
Sun, 17 May 2009 00:00:00 EDTQI use Netscape 7.1 for e-mail and I'm stuck -- I can't back up my messages because I don't know where Netscape puts them, nor can I copy them into a new program.
Sun, 10 May 2009 00:00:00 EDTQI used the free WiFi on the Vamoose Bus to New York, but I was leery of somebody recording my passwords so I only visited sites that did not require a login. Was I being too paranoid?
Sun, 03 May 2009 00:00:00 EDTQHow can I save a document as a PDF on my Windows PC?
Sun, 26 Apr 2009 00:00:00 EDTQWhen I leave my iPhone near the speakerphone at my office, I hear this weird buzzing noise. What's going on?
Sun, 19 Apr 2009 00:00:00 EDTQ Verizon seems to be telling me that I have to use the wireless router they provide. I'd rather keep my Apple AirPort router. Can I?
Sun, 12 Apr 2009 00:00:00 EDTQWhen might Apple ship the next iPhone, and what new features might it include?
Sun, 05 Apr 2009 00:00:00 EDTQHow can I check my home e-mail account from multiple locations without losing track of which messages I've read and answered?
Sun, 29 Mar 2009 00:00:00 EDTQ: How can I tell if my computer has been hit by Conficker? How would I remove it?
Sun, 22 Mar 2009 00:00:00 EDTQ How can I download Hotmail messages to the regular mail program on my computer?