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Preview: E-Communications & Community

E-Communications & Community

Maurene Caplan Grey explores the impact of e-communications, collaboration and new media in shaping business communities. Topics will include email management, collaborative technologies and business practices and the role of new media (e.g., blogs and wi

Published: Thu, 22 Mar 2018 15:05:15 +0000


The Dichotomy of Business Blogging

Wed, 06 Dec 2006 11:55:06 GMT

Based upon fears of the unknown, the average enterprise is hesitant to sanction the use of new communicative technologies. Operationally, the business is modeled upon rules that protect the organization from security and compliance breeches. Leaking customer data can damage the company's creditability. Should intellectual property be exposed, the company's differentiating assets are weakened. Yet, there is no enterprise without its people, and people are not drones. Workers may be expected to be

Happy Sweet 16, World Wide Web

Tue, 14 Nov 2006 15:58:34 GMT

Today is the 16th birthday of the Web. According to the W3C, the earliest work leading to the Web can be traced to 1945. By 1990, "The first web server was, later called, and the first web page [was released]. Unfortunately CERN no longer supports the historical site. Note fro

Voting in a "2.0" World: Choose Your Own Reality

Tue, 07 Nov 2006 13:37:54 GMT

Today's U.S. elections will be covered by the traditional media and citizen journalists. The majority of coverage will be a blend of both.

The Demise of the Email Security Market

Tue, 31 Oct 2006 14:59:25 GMT

Look around... spam is no longer the sole domain of email. There was never an email virus. However, an email message often served as the vector for malware. Malware can slide through any one of millions of unprotected firewall ports. Our love/hate relationship with email gave birth to the email security market, but security breeches are not the sole domain of email.

Microsoft Bob: Forefather of Virtual Reality?

Mon, 30 Oct 2006 19:23:43 GMT

In 1995, Microsoft introduced Bob.
Within a year, Bob was gone. PCWorld memorialized Microsoft Bob in the "high-tech hall of shame" as #7 of the 25 Worst Tech Products of All Time.

Web 2.0 for the Rest of Us

Tue, 24 Oct 2006 12:02:02 GMT

Once I started blogging, I started to become aware of the cool participatory media utilities blooming across my virtual, social playground (coined by the industry as Web 2.0). So you can understand my excitement when I bumped into

IBM, Microsoft's E-mail Archiving Alliance

Mon, 23 Oct 2006 19:40:40 GMT

As IBM and Microsoft make strange bedfellows, I felt compelled to read IBM, Microsoft strike e-mail archiving deal. For an increasing number of enterprises, Google's "Blogger" Gets Hacked

Mon, 09 Oct 2006 16:59:59 GMT

Further to my post last week Hackers Intrude on Social Communities, yesterday Google reported that their blogging service "Blogger" was hacked. About that Fake Post
A bug in Blogger enabled an unauthorized user to make a fake post on the Google Blog last night, claiming that we've discontinued our AdWords click

Hackers Intrude on Social Communities

Thu, 05 Oct 2006 13:25:25 GMT

Party crashers annoy me. These are people that invite themselves where they are not welcome. Normally, party crashing results from poor social skills. Though their presence may be irritating, their intrusion is benign.
In the virtual world, "parties" are held within social communities. T

IBM Uses Podcasts to ShortCut the Customer Service Process

Wed, 04 Oct 2006 09:39:39 GMT

IBM's recently released ShortCuts is an innovative example on integrating podcasting into customer service -- with a spin. ShortCuts is a weekly broadcast wherein IBM experts answer questions sent in by end users.

When Wiki "Facts" Collide

Wed, 04 Oct 2006 09:36:36 GMT

Wikis can be exploited by those who practice factual revisionism. Politics and factual revisionism make good bedfellows. As noted in 'Wiki Wars' Rage in Political Arena
Last week, Wikipedia briefly banned all editing of entries done from computers linked to congressional offices, after staffers for Rep. Gil Gutknecht, R-Minn., were found deleting a promise Gutknecht once made that

Phishing by SMiShing

Wed, 04 Oct 2006 09:32:32 GMT

SMiShing isn't the sound made when you step in a muddy puddle of water. It is spam received through an SMS message. The message contains a URL that leads to a fraudulent site used for phishing. With new and exciting ways to spam across IP communications, everyone wants to be the first to coin yet another way

Email: Commodity Collaboration

Wed, 04 Oct 2006 09:29:29 GMT

A discussion on the virtues of using email as a tool for collaboration has been brewing across several blogs. Anne Zelenka's Email: The Good Enough Collaboration Tool argues that
Email suits the individual better than any collaboration software, because individuals have control over their inboxes, their archives, and who gets mail from them. In man

Email Overload: Pogo Got it Right

Wed, 04 Oct 2006 09:26:26 GMT

As Walt Kelly's Pogo said, "We have met the enemy and he is us." I remember the pre-computer days of typewriters and postal mail. When I went on vacation, the first day back to work was reserved for cleaning 'out from under.' I took vacation without apologies or regrets. Today, my 'out from under' day is observed on the Sunday prior to my official return to work.

IBM vs. Microsoft: "My IM is better than your IM."

Tue, 11 Jul 2006 12:36:36 GMT

At its Partner Conference, Microsoft announced that Microsoft Office Communication Server 2007 (formerly known as Live Communications Server) will interoperate with any IM network. The "interoperability" is achieved by the 3rd party writing to Microsoft APIs -- through which federation (managed through AD?) is also achieved. This is powerful stuff that the MSFT partner network will gobble