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Being Understood

Tales of adventure in trying to communicate with other humans in the 21st century. Brought to you by professional communicator and coach Sue Johnston, Head Coach at It's Understood Communication.

Last Build Date: Wed, 04 Jan 2012 06:52:14 -0800


Down and Out in DC

Wed, 04 Jan 2012 06:52:14 -0800

"Down and out." Those were the instructions. It seemed funny, since I've spent much of my life working hard to avoid being "down and out" anywhere. But here at Dulles International, in Washington, DC, "down and out" was looking like the path to salvation. We'd spent half an eternity wandering...

Try? There is no Try!

Wed, 04 Jan 2012 06:36:31 -0800

Many of you will know that I am in the throes of authoring a book about workplace communication. You may not know that I'm trying to complete it by the end of February, just 13 short days and nights from this moment. Talk To Me - Workplace Conversations That Work,...

Trust me, I'm a communicator - Part 2

Sun, 01 Jan 2012 06:41:00 -0800

Did they ever trust us? That's the question IABC Chair Warren Bickford asks in response to my blog post, March 20, about the Léger poll that suggests more than half the people in Canada don't trust professional communicators. Of the 22 professions measured, PR folk are the fourth least trusted...

Something to honk about

Mon, 03 Oct 2011 06:39:00 -0700

I've always believed I could learn from anyone. But a bird? Teaching me? About leadership communication? In recent weeks, the skies around me have been filled with migrating Canada Geese. I've never been interested in these critters, unless I had to chase one off the bow of my little sailboat...

Leadership Lit

Tue, 20 Sep 2011 06:40:00 -0700

In the past few months (make that years) I've read everything I can on the topic of leadership. Several bifocal prescriptions later, I know qualify for guru status. Ostensibly, I'm gathering information that can help my clients. And I'm doing research for my own book. But mostly, I'm hunting for...

MBAs, Coaches, and Communicators

Tue, 09 Aug 2011 06:51:00 -0700

I awoke this morning to the news that Dave Buck, the CEO of CoachVille, had declared the death of the MBA. As a coach, I'm intrigued. As an MBA, I'm amused. As someone whose mug is prominently displayed in a sincere testimonial for Dave's coaching school, I'm slightly embarrassed....

Trust me, I'm a communicator - Part 3

Mon, 11 Jul 2011 06:40:00 -0700

As professional communicators, we stand between people and information and give it shape and form. We are the lens through which information is filtered. In most cases, whether we are journalists or organizational commuicators, our intention is to make things clear for our audiences. Unfortunately, there are communicators who distort...

Context and Sound Bites

Fri, 08 Jul 2011 06:48:00 -0700

Well, here I am in Washington, DC, wandering through the corridors of power. OK, it's just the corridors of the Hilton, but stick with me here because I'm about to share some communication insights from advisors to the great and powerful. Washington's most famous political strategists, the husband-and-wife team of...

Real Conversation - Part 1

Mon, 21 Mar 2011 07:37:00 -0700

Earlier this month, I spoke at the excellent Ragan Corporate Communications Conference, in Chicago. My topic? Real Conversation - the most powerful business tool your organization will ever use. One of the topics I tackled was how to convince leaders and managers to pay closer attention to conversation in the...

The other 93%

Tue, 02 Jun 2009 06:43:00 -0700

"I just get home and then I leave again." That's one of the lines in Diana Krall's song, Departure Bay. I guess that's the story of her life. In recent months, it's the story of mine. I just got back from Washington, DC, and I'm heading off to the UK...