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config files  design usability  desktop search  desktop  file  interview  linux  novell  open  search  sled  team  ted  usability  users 
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Preview: Comments on: SLED10 Design and Usability, News from Support

Comments on: SLED10 Design and Usability, News from Support

Connecting Novell users with what's going on inside and around the Novell universe.

Last Build Date: Fri, 12 Aug 2011 16:02:24 +0000


By: Niel Bornstein

Fri, 02 Mar 2007 14:23:44 +0000

Hey guys - I enjoyed the suggestion that you can put config files in revision control. I used to keep my config files in RCS back before I was a SUSE user -- well, technically, before I was a YaST user. I stopped because I don't know how YaST would deal with locked config files. Hmm, maybe I'll try it now... Interesting, and not what I expected. YaST did not complain that the file has mode 444 and just went ahead and overwrote it. The version in RCS, of course, hasn't been touched. So I wonder if there's any suggestion for a way to make YaST play well with RCS? Niel

By: NOVELL: Cool Blogs » Blog Archive » Status Messages in Desktop Search

Fri, 02 Mar 2007 13:08:50 +0000

[...] 26th, 2007 by Ted Haeger (No Ratings Yet)  Loading ... This item may be just a minor detail, but it’s animprovement that shows to me that the SLED team are still driving in the right direction. The Desktop Search in SUSE Linux Enterprise Desktop 10 is extremely helpful. However, if you have just copied a whole bunch of files locally, or maybe you just recently added an email account that contains a lot of messages, those items may not appear in your search results until the search engine has had a chance to index the new data. But that means that you just need to wait, right? No. Getting incomplete results from a search tool leads users to mistrust this important productivity feature. In a recent Novell Open Audio interview, SLED10 usability team lead, Anna Dirks, tells how her team repeatedly found that users would not use search. Even when assigned obvious find-the-file tasks, they would go through file after file looking for a keyword! Why? Windows users don’t trust that desktop search works. So, Novell’s desktop usability team has become pretty conscientious about making sure that users find as few reasons as possible not to trust search on Linux. (Beyond Novell’s revenue objectives for SLED10, there’s some really good thinking there. The SLED10 team essentially takes an approach that says, let’s try make this feature something that gives users a better experience on Linux than on other platforms. Desktop Linux needs a lot more of that kind of thinking.) So, to that end, another one of the interface improvements coming up in Service Pack 1: you now know when SLED 10’s Desktop Search engine (Beagle) daemon is still indexing your data: a simple visual cue and message lets the user know what’s going on so that they can search with confidence, knowing that the indexing service is still laboring away faithfully for them. It looks like this: [...]

By: annalog » Blog Archive » Interview Link

Wed, 28 Feb 2007 16:03:30 +0000

[...] Dear sisters and brothers, If you’ve ever wondered what it is that your humble hostess does with herself during the day, you may like to listen to my recent interview with The Reverend Ted. Ted does Open Source Advocacy — he’s a character. There are many other interesting interviewees available on his site. Click here to read/listen to my interview. [...]

By: NOA: Design and Usability in SLED10 « Open Source Advocacy with Reverend Ted

Fri, 23 Feb 2007 15:24:29 +0000

[...] NOA: Design and Usability in SLED10 Filed under: Novell — Ted Haeger @ 8:17 am This week’s Novell Open Audio features an interview with Anna Dirks, the design and usability lead for SUSE Linux Enterprise Desktop 10. Anna talks about the mobile usability lab they use to study user interface, the BetterDesktop website, and some of the things that her team has been concentrating on in the upcoming Service Pack 1 for SLED10. [...]