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News from Office of Information Technologies UMass Amherst



 



Security Alert! New Phishing Scam Targets UMass Amherst Community - Sat., 1/13

Sat, 13 Jan 2018 21:10:14 +0000

January 13, 2018

On Saturday, January 13, 2018, a new fraudulent phishing message with the subject "IT service: Email address changed" began targeting the UMass Amherst community.

The email appears to have been sent by “Wu, Anqi,” notifies recipients “We just wanted to let you know that your University email address was recently changed," and contains web links to "Student Support Team" and "Self Service Centre." The links in the message direct recipients to a fraudulent version of the UMass login page.

Caution: This email did not come from the University of Massachusetts. It is a phishing scam designed to trick you into providing your NetID password to get access to your personal information and/or UMass information technology services for fraudulent purposes.

Do not respond to the fraudulent message or click the link! Responding or clicking the link in the message may put your information and the university's information and systems at risk.

If you have already responded to the message, change your IT Account password in SPIRE immediately. Please report suspicious messages to itprotect@umass.edu.


When receiving suspicious messages or messages from unknown senders, we recommend that you:

  • Verify the identity of anyone who requests your personal information. Never provide financial data or other personal information in response to an email or on an untrusted site or form.
  • Report these messages to itprotect@umass.edu.

Learn more about phishing attacks and how to avoid getting caught: 


Phishing message

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Security Alert! Second Phishing Scam Targets UMass Amherst Community - Sat., 1/13

Sat, 13 Jan 2018 21:29:12 +0000

January 13, 2018

On Saturday, January 13, 2018, a second fraudulent message with the subject "You have a secure message" began targeting some members of the UMass Amherst community. 

The email appears to have been sent by "OneDrive," notifies recipients "You have a message waiting for you within the one drive communications area,” and contains a web link, “Click here to view message.” The link directs to a fraudulent version of the Microsoft OneDrive login page.

Caution: This email did not come from the University of Massachusetts. It is a phishing scam designed to trick you into providing your NetID password to get access to your personal information and/or UMass information technology services for fraudulent purposes.

Do not respond to the fraudulent message or click the link! Responding or clicking the link in the message may put your information and the university's information and systems at risk.

If you have already responded to the message, change your IT Account password in SPIRE immediately. Please report suspicious messages to itprotect@umass.edu.


When receiving suspicious messages or messages from unknown senders, we recommend that you:

  • Verify the identity of anyone who requests your personal information. Never provide financial data or other personal information in response to an email or on an untrusted site or form.
  • Report these messages to itprotect@umass.edu.

Learn more about phishing attacks and how to avoid getting caught: 


Phishing message

(image)

 

 




Security Alert! New Phishing Scam Targets UMass Amherst Community - Thurs., 1/11

Thu, 11 Jan 2018 16:03:46 +0000

January 11, 2018

On January 11, 2018, a new fraudulent phishing message with the subject "You Have {1} New Important Message" began targeting UMass Amherst email users.

The email appears to have been sent by "UMass Amherst ” and contains the text "Logon in to your UMass Amherst Office 365 Email to verify your mail to view incoming message" with a link titled "CLICK TO VERIFY."  The link in the message directs the recipient to a fraudulent version of the Office 365 login page.

Caution: This email did not come from the University of Massachusetts. It is a phishing scam designed to trick you into providing your NetID password to get access to your personal information and/or UMASS information technology services for fraudulent purposes.

Do not respond to the fraudulent message or click the link! Responding or clicking the link in the message may put your information and the university's information and systems at risk.

If you have already responded to the message, change your IT Account password in SPIRE immediately.

For more information about this phishing scam or to learn more about what you can do to protect yourself, see the News section of the UMass Amherst IT website. Please report suspicious messages to itprotect@umass.edu.

When receiving suspicious messages or messages from unknown senders, we recommend that you:

  • Verify the identity of anyone who requests your personal information. Never provide financial data or other personal information in response to an email or on an untrusted site or form.
  • Report these messages to itprotect@umass.edu.

Learn more about phishing attacks and how to avoid getting caught: 

Phishing message:

(image)

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Security Alert! New Phishing Scam Targets UMass Amherst Community - Sat., 01/06

Sat, 06 Jan 2018 16:11:05 +0000

January 6, 2018

On January 6, 2018, a new fraudulent phishing message with the subject "Notification of Ticket Escalation" began targeting UMass Amherst email users. The email appears to have been sent by “Giovanny Graciano,” notifies the recipient “I have marked your Request as closed," and contains a link to “Login to Validate." The link in the message directs the user to a fraudulent version of the UMail On The Web login page.

Caution: This email did not come from the University of Massachusetts. It is a phishing scam designed to trick you into providing your NetID password to get access to your personal information and/or UMass information technology services for fraudulent purposes.

Do not respond to the fraudulent message or click the link! Responding or clicking the link in the message may put your information and the university's information and systems at risk.

If you have already responded to the message, change your IT Account password in SPIRE immediately.

For more information about this phishing scam or to learn more about what you can do to protect yourself, see the News section of the UMass Amherst IT website. Please report suspicious messages to itprotect@umass.edu.

When receiving suspicious messages or messages from unknown senders, we recommend that you:

  • Verify the identity of anyone who requests your personal information. Never provide financial data or other personal information in response to an email or on an untrusted site or form.
  • Report these messages to itprotect@umass.edu.

Learn more about phishing attacks and how to avoid getting caught: 

Phishing message:

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The link in the email goes to a fraudulent version of the Office 365 login page:

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Microsoft Office 365 Web Portal Unavailable - Wed., 12/27 - Tue., 1/2

Wed, 13 Dec 2017 19:59:06 +0000

December 21, 2017

The Microsoft Office 365 web portal, as well as OneDrive and Skype for Business, will be unavailable from Wednesday, December 27, 2017 until Tuesday, January 2, 2018 while UMass Amherst Information Technology transitions to a new UMass Office 365 site. After January 2, 2018, members of the university community can log in to the new Office 365 web portal using a new account, with the format:

  • Username: NetID@umass.edu
  • Password: SPIRE password

About Microsoft Office 365 Education

Office 365 Education is the Microsoft Office 365 suite available at no cost to UMass Amherst students (including students who have recently graduated), faculty, staff, and retirees with active SPIRE accounts. Eligible members of the university community can install Word, Excel, PowerPoint, Outlook, and OneNote on up to 5 devices (Windows or Mac) and Office apps on mobile devices including Windows tablets and iPads. The program also includes 1TB of OneDrive storage. Office 365 Education on Windows also includes Publisher and Access. 

What's New & Different After January 2, 2018

  • Data currently stored on OneDrive will not be automatically transferred to your new account. If you are using OneDrive, transfer your files from your old account to the new before January 31, 2018. Learn how using these steps
  • To access your old Office 365 account, log in at portal.office.com using the following format: username: AccountName@umass0.onmicrosoft.com (where AccountName is what was used when you created your initial account) and your password.
  • Document-sharing with non-UMass users may need to be re-established. Re-check sharing permissions.
  • Groups, required for Teams and SharePoint sites, will only be created by request. Information on how to request groups will be posted on the IT website.
  • If you are using Skype for Business, you may need to re-add your favorites.
  • If you are connecting to the President’s Office SharePoint instance, you may need to request access for your new account.
  • If you are a student who recently graduated, you can access your new account using NetID@umass.edu as long as your SPIRE account is active. Information for students who have graduated on transitioning to a paid Office 365 account will be available soon.

We appreciate your patience as we undergo this transition. If you experience any issues accessing Office 365, OneDrive, or Skype for Business after the maintenance period, please, please contact IT User Services at 413-545-TECH (8324) or it@umass.edu.

 




Security Alert! New Phishing Scam Targets UMass Amherst Community - Mon., 12/18

Mon, 18 Dec 2017 19:27:56 +0000

December 18, 2017

On December 18, 2017, a new fraudulent phishing message with the subject "Microsoft Office Account Validation Message" began targeting UMass Amherst email users.
The email appears to have been sent by "Microsoft Office 365 " and contains a PDF attachment which warns the recipient that "Due to concerns, for the safety and integrity of the Microsoft outlook account, we have issued this warning message.” The link in the message directs the user to a fraudulent version of the Office 365 login page.

Caution: This email did not come from the University of Massachusetts. It is a phishing scam designed to trick you into providing your NetID password to get access to your personal information and/or UMass information technology services for fraudulent purposes.

Do not respond to the fraudulent message or click the link! Responding or clicking the link in the message may put your information and the university's information and systems at risk.

If you have already responded to the message, change your IT Account password in SPIRE immediately.

For more information about this phishing scam or to learn more about what you can do to protect yourself, see the News section of the UMass Amherst IT website. Please report suspicious messages to itprotect@umass.edu.

When receiving suspicious messages or messages from unknown senders, we recommend that you:

  • Verify the identity of anyone who requests your personal information. Never provide financial data or other personal information in response to an email or on an untrusted site or form.
  • Report these messages to itprotect@umass.edu.

Learn more about phishing attacks and how to avoid getting caught: 

Phishing message:

(image)

The link in the email goes to a fraudulent version of the Office 365 login page:

(image)

 




Security Alert! New Phishing Scam Targets UMass Amherst Community - Mon., 12/18

Mon, 18 Dec 2017 16:16:43 +0000

December 18, 2017

On December 18, 2017, a new fraudulent phishing message with the subject "Your Umass email account is locked" began targeting UMass Amherst email users.

The email appears to have been sent by "allenj84@msu.edu," notifies the recipient that "To prevent unauthorized access, we have locked your email Account after unsuspected log in," and contains a link with the text "Click Here." The link in the message directs the user to a fraudulent version of the UMass Amherst Outlook Web login page.

Caution: This email did not come from the University of Massachusetts. It is a phishing scam designed to trick you into providing your NetID password to get access to your personal information and/or UMass information technology services for fraudulent purposes.

Do not respond to the fraudulent message or click the link! Responding or clicking the link in the message may put your information and the university's information and systems at risk.

If you have already responded to the message, change your IT Account password in SPIRE immediately.

For more information about this phishing scam or to learn more about what you can do to protect yourself, see the News section of the UMass Amherst IT website. Please report suspicious messages to itprotect@umass.edu.

When receiving suspicious messages or messages from unknown senders, we recommend that you:

  • Verify the identity of anyone who requests your personal information. Never provide financial data or other personal information in response to an email or on an untrusted site or form.
  • Report these messages to itprotect@umass.edu.

Learn more about phishing attacks and how to avoid getting caught: 

Phishing message:

(image)

The link in the email goes to a fraudulent version of the UMass Amherst Outlook login page:

(image)

 




Security Alert! New Phishing Scam Targets UMass Amherst Community - Thurs., 12/14

Thu, 14 Dec 2017 18:40:48 +0000

December 14, 2017

On December 14, 2017, a new fraudulent phishing message with the subject "You have an incoming message" began targeting UMass Amherst email users.

The email appears to have been sent by "UMass Amherst," and asks the recipient to "Logon in to your Umass University email to verify your mail to view incoming message." The link in the message directs the recipient to a fraudulent version of the UMass Amherst Outlook Web Access page.

Caution: This email did not come from the University of Massachusetts. It is a phishing scam designed to trick you into providing your NetID password to get access to your personal information and/or UMASS information technology services for fraudulent purposes.

Do not respond to the fraudulent message or click the link! Responding or clicking the link in the message may put your information and the university's information and systems at risk.

If you have already responded to the message, change your IT Account password in SPIRE immediately.

For more information about this phishing scam or to learn more about what you can do to protect yourself, see the News section of the UMass Amherst IT website. Please report suspicious messages to itprotect@umass.edu.

When receiving suspicious messages or messages from unknown senders, we recommend that you:

  • Verify the identity of anyone who requests your personal information. Never provide financial data or other personal information in response to an email or on an untrusted site or form.
  • Report these messages to itprotect@umass.edu.

Learn more about phishing attacks and how to avoid getting caught: 

Phishing message:

(image)

(image)

 




Email Delivery Delays - Thurs., 12/14

Tue, 12 Dec 2017 15:16:23 +0000

December 14, 2017

On Thursday, December 14, 2017, email messages sent from UMass Amherst email accounts to some non-UMass addresses may be temporarily delayed for up to 48 hours. During this interval, members of the university community may receive notifications of undelivered email.

UMass Amherst IT staff are closely monitoring our email servers and are working on resolving this issue. Messages will be delivered as soon as the blocks have been lifted.

If you have any questions, please contact IT User Services at it@umass.edu or 413-545-TECH (8324).

 




Security Alert! New Phishing Scams Targets UMass Amherst Community - Tues., 12/12

Tue, 12 Dec 2017 17:05:36 +0000

December 12, 2017

On December 12, 2017, a new fraudulent phishing message with the subject "Ticket Number:135863" began targeting UMass Amherst email users.

The email appears to have been sent by “Rogers, Annette,” appears to be a “Notification of Ticket Escalation“ and asks the recipient to “Please review the details of your request in the Self Service portal via the following link: Your Incident." The link in the message directs the user to a fraudulent version of the UMass Amherst login page.

Caution: This email did not come from the University of Massachusetts. It is a phishing scam designed to trick you into providing your NetID password to get access to your personal information and/or UMASS information technology services for fraudulent purposes.

Do not respond to the fraudulent message or click the link! Responding or clicking the link in the message may put your information and the university's information and systems at risk.

If you have already responded to the message, change your IT Account password in SPIRE immediately.

For more information about this phishing scam or to learn more about what you can do to protect yourself, see the News section of the UMass Amherst IT website. Please report suspicious messages to itprotect@umass.edu.

When receiving suspicious messages or messages from unknown senders, we recommend that you:

  • Verify the identity of anyone who requests your personal information. Never provide financial data or other personal information in response to an email or on an untrusted site or form.
  • Report these messages to itprotect@umass.edu.

Learn more about phishing attacks and how to avoid getting caught: 

Phishing message:

(image)