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Preview: Harvard Business IdeaCast

HBR IdeaCast

A weekly podcast featuring the leading thinkers in business and management from Harvard Business Review.From Harvard Business Review

Published: Tue, 13 Mar 2018 15:53:41 UT

Last Build Date: Tue, 13 Mar 2018 11:54:19 UT

Copyright: Copyright 2018 Harvard Business School Publishing Corporation. All rights reserved.

620: McKinsey's Head on Why Corporate Sustainability Efforts Are Falling Short

Tue, 13 Mar 2018 11:53:41 -0500

Dominic Barton, the global managing partner of McKinsey&Company, discusses the firm’s sustainability efforts. He talks about the wake-up call he got about sustainability and how he tries to convince CEOs hesitant to make it part of their business model that doing so will improve company performance. He says he sees companies thinking about the environment. “But the speed and scale of what we need to do — I don’t think it’s sufficient.”

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619: Harvard's President on Leading During a Time of Change

Wed, 07 Mar 2018 13:25:21 -0500

Drew Gilpin Faust, the president of Harvard University, talks about leading the institution through a decade of change, from the financial crisis to the Trump era. Faust discusses how communicating as a leader is different from communicating as an expert, the surprising ways her study of U.S. Civil War history prepared her for the top job, and what it's like to be the first female president in the University's four-century history.

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618: Make Tools Like Slack Work for Your Company

Tue, 27 Feb 2018 18:48:04 -0500

Tsedal Neeley, a professor at Harvard Business School, and Paul Leonardi, a management professor at UC Santa Barbara, talk about the potential that applications such as Slack, Yammer, and Microsoft Teams have for strengthening employee collaboration, productivity, and organizational culture. They discuss their research showing how effective these tools can be and warn about common traps companies face when they implement them. Neeley and Leonardi are co-authors of the article "What Managers Need to Know About Social Tools" in the November-December 2017 issue of Harvard Business Review.

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617: The CEO of Merck on Race, Leadership, and High Drug Prices

Mon, 19 Feb 2018 09:45:50 -0500

Kenneth Frazier, the CEO of the pharmaceutical company known as MSD outside of North America, discusses his upbringing and how it influences his leadership as chief executive. He is one of the few African-American CEOs in the Fortune 500, and shot to prominence after resigning from a council advising the Trump White House. Frazier discusses the importance of values in leadership and how Merck thinks about R&D and drug prices.

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616: The Future of MBA Education

Wed, 14 Feb 2018 14:50:07 -0500

Scott DeRue, the dean of University of Michigan's Ross School of Business, says the old model of business school education is gone. It's no longer good enough to sequester yourself on campus for two years before heading out into the world of commerce. DeRue discusses how the perceived value of an MBA education is changing in the digital era, and how MBA programs are innovating in response to individual and company demands.

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Introducing Dear HBR:

Fri, 09 Feb 2018 14:12:42 -0500

What should you do when you become the boss? HBR's new advice podcast Dear HBR: has the answers. In this bonus episode, Dear HBR: co-hosts Alison Beard and Dan McGinn answer your questions with the help of Harvard Business School professor Alison Wood Brooks, an expert on behavioral insights. They talk through what to do when your direct reports are older than you, how to be a likeable leader, and what to say if you're not ready to be in charge.

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615: Does Your Firm See You as a High Potential?

Tue, 06 Feb 2018 17:55:53 -0500

Jay Conger, a leadership professor at Claremont McKenna College, goes behind the scenes to show how you can get on, and stay on, your company's fast track. He demystifies how companies (often very secretly) develop and update their list of high-potential employees. And he discusses five critical "X factors" his research has shown are common to high-potential employees. Conger is the co-author of the new book, "The High Potential's Advantage: Get Noticed, Impress Your Bosses, and Become a Top Leader."

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614: Women at Work: Make Yourself Heard

Tue, 30 Jan 2018 18:13:42 -0500

In this special episode, HBR IdeaCast host Sarah Green Carmichael introduces Harvard Business Review’s new podcast “Women at Work,” about women’s experiences in the workplace. This episode about being heard tackles three aspects of communication: first, how and why women’s speech patterns differ from men’s; second, how women can be more assertive in meetings; and third, how women can deal with interrupters (since the science shows women get interrupted more often than men do). Guests: Deborah Tannen, Jill Flynn, and Amy Gallo.

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613: Controlling Your Emotions During a Negotiation

Tue, 23 Jan 2018 18:00:53 -0500

Moshe Cohen, a senior lecturer at Boston University's Questrom School of Business, says you can't take the emotion out of a negotiation. After all, negotiations revolve around conflict, risk, and reward — which are inherently emotional. Instead of sidelining your feelings, understand them. Cohen explains how to understand your triggers and use your emotions and those of your counterparts to your advantage.

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612: For Better Customer Service, Offer Options, Not Apologies

Tue, 16 Jan 2018 17:27:31 -0500

Jagdip Singh, a professor of marketing at the Weatherhead School of Management at Case Western Reserve University, explains his research team’s new findings about customer satisfaction. He says apologizing is often counterproductive and that offering customers different possible solutions is usually more effective. He discusses what companies can do to help service representatives lead interactions that leave a customer satisfied—whether or not the problem has been solved. Singh’s research is featured in the article "‘Sorry’ Is Not Enough" in the January–February 2018 issue of Harvard Business Review.

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611: Why Leaders Should Make a Habit of Teaching

Tue, 09 Jan 2018 17:36:19 -0500

Sydney Finkelstein, a professor of management at the Tuck School of Business at Dartmouth College, encourages leaders to approach their direct reports like teachers. As Finkelstein explains, being a teacher-leader means continually meeting face to face with employees to communicate lessons about professionalism, points of craft, and life. He says it’s easy to try and that teaching is one of the best ways to motivate people and improve their performance. Finkelstein is the author of “The Best Leaders Are Great Teachers” in the January–February 2018 issue of Harvard Business Review.

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610: Hiring the Best People

Tue, 02 Jan 2018 17:06:42 -0500

Patty McCord, Netflix’s former Chief Talent Officer, sees hiring as constant matchmaking. Building a team of people that gets amazing work done, she says, requires managers to really know what they need, and for HR to actually understand the workings of the business. She says money should not be the reason someone leaves and that we should stop using words like “poaching” and “firing.” McCord is the author of “How to Hire,” in the January–February 2018 issue of Harvard Business Review.

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609: Breaking Down the New U.S. Corporate Tax Law

Tue, 26 Dec 2017 15:42:08 -0500

Mihir Desai, a professor of finance at Harvard Business School, breaks down the brand-new U.S. tax law. He says it will affect everything from how corporate assets are financed to how business are structured. He predicts many individuals will lower their tax burdens by setting themselves up as corporations. And he discusses how the law shifts U.S. tax policy toward a territorial system of corporate taxes, one that will affect multinationals and national competitiveness. Finally, Desai explains what he would have done differently with the $1.5 trillion the tax cut is projected to cost.

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608: Making Unlimited Vacation Time Work

Wed, 20 Dec 2017 18:06:53 -0500

Aron Ain, the CEO of Kronos Incorporated, explains why unlimited vacation can be in the best interests of employees and the organization. He describes how his software company tracks requests for time off and the conversations he's had with skeptical managers and longtime employees. Ain says the "open vacation" program benefits the business and serves as a template for other companies figuring out how to make unlimited vacation work for them.

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607: How Technology Tests Our Trust

Tue, 12 Dec 2017 16:39:40 -0500

Rachel Botsman, the author of “Who Can You Trust?", talks about how trust works, whether in relation to robots, companies, or other people. Technology, she says, speeds up the development of trust and can help us decide who to trust. But when it comes to making those decisions, we shouldn’t leave our devices to their own devices.

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606: Box’s CEO on Pivoting to the Enterprise Market

Tue, 05 Dec 2017 14:40:06 -0500

Aaron Levie, the CEO of Box, reflects on the cloud storage company’s entry into the enterprise market. He was skeptical about pivoting away from consumers, and it was challenging. But by staying disciplined with the product and deeply understanding market trends, they've made the strategic shift from B2C to B2B work.

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605: Why More CEOs Should Be Hired from Within

Tue, 28 Nov 2017 17:02:00 -0500

Claudio Fernández-Aráoz, a senior adviser at the global executive search firm Egon Zehnder, makes the case for finding a company’s next CEO inside the firm. But to find the best contenders, organizations have to learn what to look for, how to find it, and how to nurture it. Fernández-Aráoz is the co-author of the new HBR article “Turning Potential into Success: The Missing Link in Leadership Development.”

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604: Dow Chemical's CEO on Running an Environmentally Friendly Multinational

Tue, 21 Nov 2017 17:11:22 -0500

Andrew Liveris, the CEO of Dow Chemical, discusses the 120-year-old company’s ambitious sustainability agenda. He says an environmentally driven business model is good for the earth—and the bottom line. Liveris is one of the CEOs contributing to Harvard Business Review’s Future Economy Project, in which leaders detail their company’s efforts to adapt to and mitigate climate change.

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603: When ‘Best Practices’ Backfire

Tue, 14 Nov 2017 16:30:25 -0500

Freek Vermeulen, an associate professor of strategy and entrepreneurship at the London Business School, argues that too many companies are following so-called best practices that are actually holding them back. They do it because of deep-seated industry tradition—and because it’s hard to know how seemingly successful business models will hold up over the long term. That’s why, he says, organizations should avoid benchmarking and instead routinely test their business practices before there’s a problem. Vermeulen is the author of “Breaking Bad Habits: Defy Industry Norms and Reinvigorate Your Business.”

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602: The Hardscrabble Business of Chinese Manufacturing in Africa

Tue, 07 Nov 2017 15:35:38 -0500

Irene Yuan Sun, a consultant at McKinsey, explains why so many Chinese entrepreneurs are setting up factories in Africa. She describes what it’s like inside these factories, who works there, what they’re making—and how this emerging manufacturing sector is industrializing countries including Lesotho and Nigeria. Sun’s new book is “The Next Factory of the World: How Chinese Investment Is Reshaping Africa.”

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601: Astronaut Scott Kelly on Working in Space

Tue, 31 Oct 2017 11:59:38 -0500

Scott Kelly, a retired U.S. astronaut, spent 520 days in space over four missions. Working in outer space is a lot like working on earth, but with different challenges and in closer quarters. Kelly looks back on his 20 years of working for NASA, including being the commander of the International Space Station during his final, yearlong mission. He talks about the kind of cross-cultural collaboration and decision making he honed on the ISS, offering advice that leaders can use in space and on earth. His memoir is “Endurance: A Year in Space, a Lifetime of Discovery.”

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600: 2017's Top-Performing CEO on Getting Product Right

Tue, 24 Oct 2017 14:15:01 -0500

Pablo Isla, the CEO of Inditex, is No. 1 on Harvard Business Review’s list of “The Best-Performing CEOs in the World 2017.” He opens up about his management style and reflects on his tenure leading the Spanish clothing and accessories giant, whose brands include Zara, Massimo Dutti, and Pull&Bear. Successful fast fashion takes much more than speed, he says. Isla discusses aspects of the company’s business model: source close to headquarters, entrust store managers with product orders, and treat what’s sold in stores and online as one stock. He also forecasts the future of physical stores.

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599: Everyday People Who Led Momentous Change

Thu, 19 Oct 2017 15:20:11 -0500

Nancy Koehn, a Harvard Business School historian, tells the life stories of three influential leaders: the abolitionist Frederick Douglass, the pacifist Dietrich Bonhoeffer, and the ecologist Rachel Carson. They all overcame personal challenges to achieve and inspire social change. In Koehn’s new book, "Forged in Crisis: The Power of Courageous Leadership in Turbulent Times," she argues that tomorrow's leaders of social change will come from the business world.

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598: So, You Want to Join a Startup

Thu, 12 Oct 2017 17:22:47 -0500

Jeff Bussgang, a venture capitalist who teaches entrepreneurship at Harvard Business School, knows from personal experience and having funded many startups that there’s more than one way into that world. You don’t have to have a technical background. Excellent communication skills and a high emotional IQ are startup skills, too. Bussgang, the author of “Entering StartUpLand,” walks through the process of finding your dream job in a new company.

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597: How Successful Solopreneurs Make Money

Thu, 05 Oct 2017 16:45:31 -0500

Dorie Clark, a marketing strategy consultant, answers a burning question: how do people make money off of what they know? She outlines the options for experts who want to monetize their knowledge. Clark explains, using herself and other successful solopreneurs as examples, how to earn revenue from public speaking, podcasting, e-books, and online courses. She also goes over what to charge and when to get an assistant. Clark teaches at Duke University’s Fuqua School of Business and is the author of the new book “Entrepreneurial You.”

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596: Microsoft's CEO on Rediscovering the Company's Soul

Thu, 28 Sep 2017 16:38:59 -0500

Satya Nadella, Microsoft’s third CEO, opens up about his effort to refresh the culture of the company and renew its focus on the future. He reflects on important life lessons he learned growing up in India, immigrating to the U.S., and working for Microsoft for 25 years. Nadella thinks of the past, he says, for the sake of the future—of technology, public policy, and work. His new autobiography is "Hit Refresh."

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595: Transcending Either-Or Decision Making

Thu, 21 Sep 2017 15:39:44 -0500

Jennifer Riel, an adjunct professor at the Rotman School of Management, presents a model way to solve problems: integrative thinking. It’s taking the best from two inadequate options to come up with a successful solution. She gives examples from the film industry to show how CEOs have put the process to work. Riel is the co-author, along with Roger Martin, of the book “Creating Great Choices: A Leader’s Guide to Integrative Thinking.”

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594: Find Your Happy Place at Work

Thu, 14 Sep 2017 16:02:55 -0500

Annie McKee, a senior fellow at the University of Pennsylvania and author of the book “How to Be Happy at Work,” tells the story of her journey to happiness—starting with her early job as a caregiver for an elderly couple. Even in later, higher-paying work, McKee saw that pursuing prestige and success for the wrong reasons ruined people’s personal and professional lives. She discusses how misplaced ambition, obsession with money, and fatalism are traps anyone, in any kind of job, can fall for—and how to not let that happen to you.

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593: How to Fix "Team Creep"

Thu, 07 Sep 2017 20:05:38 -0500

Mark Mortensen, an associate professor of organizational behavior at INSEAD, discusses the research on "multiteaming"—when employees work not only across multiple projects, but multiple teams. It has significant benefits at the individual, team, and organizational levels. Among them: multiteaming saves money. The cost—stretched employees—is hard to see. And that is where the tension, and the risk, lies. Mortensen is the co-author, with Heidi K. Gardner, of “The Overcommitted Organization” in the September–October 2017 issue of Harvard Business Review.

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592: Why Everyone Should See Themselves as a Leader

Thu, 31 Aug 2017 18:24:45 -0500

Sue Ashford, a professor at the University of Michigan’s Ross School of Business, breaks down her decades of research on leadership—who achieves it, and how a group grants it. She explains that the world isn’t divided into leaders and followers. Instead, it’s a state that everyone can reach, whether they’re officially in charge or not. She also explains why shared leadership benefits a team and organization. Ashford offers tips on how to effectively grow leadership in yourself and your employees.

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591: Basic Competence Can Be a Strategy

Thu, 24 Aug 2017 16:26:30 -0500

Raffaella Sadun, a professor at Harvard Business School, explains why seemingly common-sensical management practices are so hard to implement. After surveying thousands of organizations across the world, she found that only 6% of firms qualified as highly well-managed — and that managers mistakenly assumed they were all above average. She is a co-author of “Why Do We Undervalue Competent Management?” in the September–October 2017 issue of Harvard Business Review.

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590: How the U.S. Navy is Responding to Climate Change

Fri, 18 Aug 2017 09:13:11 -0500

Forest Reinhardt and Michael Toffel, Harvard Business School professors, talk about how a giant, global enterprise that operates and owns assets at sea level is fighting climate change—and adapting to it. They discuss what the private sector can learn from the U.S. Navy’s scientific and sober view of the world. Reinhardt and Toffel are the authors of “Managing Climate Change: Lessons from the U.S. Navy” in the July–August 2017 issue of Harvard Business Review.

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589: When to Listen to a Dire Warning

Thu, 10 Aug 2017 18:36:47 -0500

Richard Clarke, former counterterrorism adviser to U.S. presidents Bill Clinton and George W. Bush, has made a career of investigating disaster warnings. The way he sees it, catastrophes can happen at any time, so why should decision makers ignore a Cassandra? Now a cybersecurity firm CEO, Clarke is an expert at figuring out who is a conspiracy theorist and who is a credible source. He explains his method through a few case studies—on the Bernie Madoff Ponzi scheme, the Fukushima nuclear plant meltdown, and others—from his new book, “Warnings: Finding Cassandras to Stop Catastrophes.”

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588: When Startups Scrapped the Business Plan

Thu, 03 Aug 2017 18:11:48 -0500

Steve Blank, entrepreneurship lecturer at Stanford, UC Berkeley, and Columbia, talks about his experience of coming to Silicon Valley and building companies from the ground up. He shares how he learned to apply customer discovery methods to emerging high technology startups. And he explains why he believes most established companies are still failing to apply lean startup methodology in their corporate innovation programs. Blank is the author of the HBR article, "Why the Lean Start-Up Changes Everything."

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587: Build Your Portfolio Career

Thu, 27 Jul 2017 14:33:59 -0500

Kabir Sehgal, a corporate strategist, Grammy-winning producer, investment banker, bestselling author, and military reserve officer, talks about building and thriving in a portfolio career. He discusses the benefits of pursuing diverse interests, the tradeoffs and productivity discipline demanded by that career choice, and he offers tips for managing a schedule with multiple work activities. And he argues we should stop calling these second careers "side hustles." Sehgal is the author of the HBR article, “Why You Should Have (at Least) Two Careers.”

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586: How AI Is Already Changing Business

Thu, 20 Jul 2017 17:58:12 -0500

Erik Brynjolfsson, MIT Sloan School professor, explains how rapid advances in machine learning are presenting new opportunities for businesses. He breaks down how the technology works and what it can and can’t do (yet). He also discusses the potential impact of AI on the economy, how workforces will interact with it in the future, and suggests managers start experimenting now. Brynjolfsson is the co-author, with Andrew McAfee, of the HBR Big Idea article, “The Business of Artificial Intelligence.” They’re also the co-authors of the new book, “Machine, Platform, Crowd: Harnessing Our Digital Future.

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585: Nike's Co-founder on Innovation, Culture, and Succession

Thu, 13 Jul 2017 14:04:01 -0500

Phil Knight, former chair and CEO of Nike, tells the story of starting the sports apparel and equipment giant after taking an entrepreneurship class at Stanford and teaming up with his former track coach, Bill Bowerman. Together (and with the help of a waffle iron) they changed how running shoes are designed and made. Knight discusses the company's enduring culture of innovation, as well as the succession process that led to former runner and Nike insider Mark Parker becoming CEO.

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584: How Authority and Decision-Making Differ Across Cultures

Thu, 06 Jul 2017 16:56:34 -0500

Erin Meyer, professor at INSEAD, discusses management hierarchy and decision-making across cultures. Turns out, these two things don’t always track together. Sometimes top-down cultures still have strong consensus-driven decision-making styles — and the other way around. Meyer helps break down and map these factors so that managers working across cultures can adapt. She’s the author of the article, "Being the Boss in Brussels, Boston, and Beijing" in the July-August 2017 issue of Harvard Business Review.

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583: Mental Preparation Secrets of Top Athletes, Entertainers, and Surgeons

Thu, 29 Jun 2017 11:08:22 -0500

Dan McGinn, senior editor at Harvard Business Review, talks about what businesspeople can learn from how top performers and athletes prepare for their big moments. In business, a big sales meeting, presentation, or interview can be pivotal to success. The same goes for pep talks that motivate employees. McGinn talks about both the research and practical applications of mental preparation and motivation. He’s the author of the book, "Psyched Up: How the Science of Mental Preparation Can Help You Succeed." His article, “The Science of Pep Talks,” is in the July-August 2017 issue of Harvard Business Review.

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582: The Talent Pool Your Company Probably Overlooks

Thu, 22 Jun 2017 16:18:51 -0500

Robert Austin, a professor at Ivey Business School, and Gary Pisano, a professor at Harvard Business School, talk about the growing number of pioneering firms that are actively identifying and hiring more employees with autism spectrum disorder and other forms of neurodiversity. Global companies such as SAP and Hewlett Packard Enterprise are customizing their hiring and onboarding processes to enable highly-talented individuals, who might have eccentricities that keep them from passing a job interview — to succeed and deliver uncommon value. Austin and Pisano talk about the challenges, the lessons for managers and organizations, and the difference made in the lives of an underemployed population. Austin and Pisano are the co-authors of the article, “Neurodiversity as a Competitive Advantage” in the May-June 2017 issue of Harvard Business Review.

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581: Blockchain — What You Need to Know

Thu, 15 Jun 2017 15:54:34 -0500

Karim Lakhani, Harvard Business School professor and co-founder of the HBS Digital Initiative, discusses blockchain, an online record-keeping technology that many believe will revolutionize commerce. Lakhani breaks down how the technology behind bitcoin works and talks about the industries and companies that could see new growth opportunities or lose business. He also has recommendations for managers: start experimenting with blockchain as soon as possible. Lakhani is the co-author of the article “The Truth About Blockchain” in the January-February 2017 issue of Harvard Business Review.

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580: Which Type of Entrepreneur Are You?

Thu, 08 Jun 2017 13:48:43 -0500

Chris Kuenne, entrepreneurship lecturer at Princeton, and John Danner, senior fellow at the Lester Center for Entrepreneurship at UC Berkeley’s Haas School of Business talk about one of the least understood factors that leads to success at scale: the personality of the company founder. Their research describes four distinct types of highly successful entrepreneurial personalities: the Driver, the Explorer, the Crusader, and the Captain. While popular culture currently celebrates big-ego personalities in the mold of Steve Jobs, the interview guests show how different kinds of people succeed at that level. Kuenne and Danner are co-authors of the new book, “Built for Growth: How Builder Personality Shapes Your Business, Your Team, and Your Ability to Win.”

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579: Why Finance Needs More Humanity, and Why Humanity Needs Finance

Thu, 01 Jun 2017 16:42:40 -0500

Mihir Desai, professor at Harvard Business School and Harvard Law School, argues for re-humanizing finance. He says the practice of finance, with increasing quantification, has lost touch with its foundations. But he says finance can be principled, ethical, even life-affirming. And demonizing it or ignoring it means that the rest of us – those not in finance – risk misunderstanding it, which has all kinds of implications for how we make decisions and plan for our futures. Desai is the author of the new book, "The Wisdom of Finance: Discovering Humanity in the World of Risk and Return." He also writes about finance and the economy for

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578: 4 Behaviors of Top-Performing CEOs

Fri, 26 May 2017 09:47:21 -0500

Elena Botelho, partner at leadership advisory firm ghSmart, talks about the disconnect between the stereotype of the CEO and what research shows actually leads to high performance at that level. She says the image of the charismatic, tall male with a top university degree who’s a strategic visionary and makes great decisions under pressure is a pervasive one. However, research shows that four behaviors more consistently lead to high performance in the corner office: 1) deciding with speed and conviction 2) engaging for impact 3) adapting proactively 4) delivering reliably. Botelho is the co-author of the article “What Sets Successful CEOs Apart” in the May-June 2017 issue of Harvard Business Review.

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577: Why Doesn't More of the Working Class Move for Jobs?

Thu, 18 May 2017 17:34:05 -0500

Joan C. Williams, director of the Center for WorkLife Law at the University of California Hastings College of the Law in San Francisco, discusses serious misconceptions that the U.S. managerial and professional elite in the United States have about the so-called working class. Many people conflate "working class" with "poor"--but the working class is, in fact, the elusive, purportedly disappearing middle class. Williams argues that economic mobility has declined, and explains why suggestions like “they should move to where the jobs are” or "they should just go to college" are insufficient. She has some ideas for policy makers to create more and meaningful jobs for this demographic, an influential voting bloc. Williams is the author of the new book, “White Working Class: Overcoming Class Cluelessness in America.”

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576: How to Survive Being Labeled a Star

Thu, 11 May 2017 16:54:52 -0500

Jennifer Petriglieri, professor at INSEAD, discusses how talented employees can avoid being crushed by lofty expectations -- whether their own, or others'. She has researched how people seen as "high potential" often start to feel trapped and ultimately burn out. Petriglieri discusses practical ways employees can handle this, and come to see this difficult phase as a career rite of passage. She’s the co-author of “The Talent Curse” in the May-June 2017 issue of Harvard Business Review.

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575: Low-Risk, High-Reward Innovation

Thu, 04 May 2017 14:05:59 -0500

Wharton professor David Robertson discusses a "third way" to innovate besides disruptive and sustaining innovations. He outlines this approach through the examples of companies including LEGO, GoPro, Victoria's Secret, USAA, and CarMax. It consists of creating a family of complementary innovations around a product or service, all of which work as a system to carry out a single strategy. Robertson's the author of "The Power of Little Ideas: A Low-Risk, High-Reward Approach to Innovation."

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574: Sheryl Sandberg and Adam Grant on Resilience

Thu, 27 Apr 2017 16:23:29 -0500

Facebook COO Sheryl Sandberg talks about returning to work after her husband’s death, and Wharton management and psychology professor Adam Grant discusses what the research says about resilience. In this joint interview, they talk about how to build resilience in yourself, your team, and your organization. They’re the authors of the new book, "Option B: Facing Adversity, Building Resilience, and Finding Joy."

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573: Our Delusions About Talent

Thu, 20 Apr 2017 16:16:46 -0500

Tomas Chamorro-Premuzic, professor of business psychology at University College London, dispels some of the myths that have persisted in the 20 years since McKinsey coined the phrase “war for talent.” He argues the science of talent acquisition and retention is still in its early stages. Chamorro-Premuzic is the CEO of Hogan Assessments and the author of the book “The Talent Delusion: Why Data, Not Intuition, is the Key to Unlocking Human Potential.”

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572: To Reinvent Your Firm, Do Two Things at the Same Time

Thu, 13 Apr 2017 18:20:11 -0500

Scott D. Anthony, Innosight managing partner, discusses why established corporations should be better at handling disruptive threats. He lays out a practical approach to transform a company’s existing business while creating future business. It hinges on a “capabilities link,” which means using corporate assets—that startups don’t have—to fight unfairly. He also discusses the leadership qualities of executives who effectively navigate their companies’ imminent disruption. Anthony is the coauthor of the new book, “Dual Transformation: How to Reposition Today’s Business While Creating the Future.”

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571: Dealing with Conflict Avoiders and Seekers

Thu, 06 Apr 2017 18:51:16 -0500

Amy Gallo, HBR contributing editor, discusses a useful tactic to more effectively deal with conflict in the workplace: understanding whether you generally seek or avoid conflict. Each personality style influences how you approach a particular conflict, as well as how your counterpart does. Gallo talks about how to escape the common pitfalls of conflict seekers and conflict avoiders, so that you can improve your work and your relationships. She’s the author of the “HBR Guide to Dealing with Conflict.”

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570: How Personalities Affect Team Chemistry

Thu, 30 Mar 2017 15:57:06 -0500

Deloitte national managing director Kim Christfort talks about the different personality styles in an organization and the challenges of bringing them together. Her firm has developed a classification system to help companies better understand personality styles and capitalize on their cognitive diversity. She and Suzanne M. Johnson Vickberg coauthored the article, "Pioneers, Drivers, Integrators, and Guardians" in the March-April 2017 issue of Harvard Business Review.

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569: The Rise of Corporate Inequality

Thu, 23 Mar 2017 18:30:06 -0500

Stanford economist Nicholas Bloom discusses the research he's conducted showing what’s really driving the growth of income inequality: a widening gap between the most successful companies and the rest, across industries. In other words, inequality has less to do with what you do for work, and more to do with which specific company you work for. The rising gap in pay between firms accounts for a large majority of the rise in income inequality overall. Bloom tells us why, and discusses some ways that companies and governments might address it. He’s the author of the Harvard Business Review article, “Corporations in the Age of Inequality.” For more, visit

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568: Break Out of Your Managerial Bubble

Thu, 16 Mar 2017 17:25:27 -0500

Hal Gregersen, executive director of the MIT Leadership Center at Sloan School of Management, says too many CEOs and executives are in a bubble, one that shields them from the reality of what’s happening in the world and in their businesses. The higher you rise, the worse it gets. Gregersen discusses practical steps top managers can make to ask better questions, improve the flow of information, and more clearly see what matters. His article “Bursting the CEO Bubble” is in the March-April 2017 issue of Harvard Business Review.

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567: Making Intel More Diverse

Thu, 09 Mar 2017 20:42:59 -0500

Danielle Brown, Intel Chief Diversity & Inclusion Officer, talks about the corporation’s $300 million initiative to increase diversity, the largest such investment yet by a technology company. The goal is to make Intel’s U.S. workforce mirror the talent available in the country by 2020. Brown breaks down what exactly Intel is doing, why the corporation is doing it, where it’s going well (recruiting), where it’s not going as well (retention), and what other companies can learn from Intel’s experience.

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566: Reduce Organizational Drag

Thu, 02 Mar 2017 16:16:35 -0500

Michael Mankins, Bain & Company partner and head of the firm's Organization practice, explains how organizations unintentionally fail to manage their employees' time and energy. He also lays out what managers can do to reduce what he calls organizational drag. Mankins is a coauthor of "Time, Talent, Energy: Overcome Organizational Drag and Unleash Your Team’s Productive Power."

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565: Globalization: Myth and Reality

Thu, 23 Feb 2017 19:12:33 -0500

Pankaj Ghemawat, professor at NYU Stern and IESE business schools, debunks common misconceptions about the current state and extent of globalization. (Hint: the world is not nearly as globalized as people think.) He also discusses how popular reactions in Europe and the U.S. against globalization recently could affect the global economy, and how companies will need to adapt to the new reality. Ghemawat is the author of several books on globalization, including “World 3.0” and most recently “The Laws of Globalization and Business Applications.”

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564: Why You Should Buy a Business (and How to Do It)

Thu, 16 Feb 2017 18:50:16 -0500

Richard S. Ruback and Royce Yudkoff, professors at Harvard Business School, spell out an overlooked career path: buying a business and running it as CEO. Purchasing a small company lets you become your own boss and reap financial rewards without the risks of founding a start-up. Still, there are things you need to know. Ruback and Yudkoff are the authors of the “HBR Guide to Buying a Small Business.”

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563: Escape Your Comfort Zone

Thu, 09 Feb 2017 15:16:37 -0500

Andy Molinsky, professor of organizational behavior at Brandeis International Business School, discusses practical techniques for getting outside of your comfort zone, and how that can develop new capabilities and experiences that can help your career. His new book is “Reach: A New Strategy to Help You Step Outside your Comfort Zone, Rise to the Challenge and Build Confidence.”

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562: Business Leadership Under President Trump

Thu, 02 Feb 2017 17:51:59 -0500

Larry Summers, former U.S. treasury secretary, is calling on American business leaders to stand up to President Donald Trump. Summers sharply criticizes the administration’s protectionist agenda, and he says it’s time for executives to call out how those policies undermine the economy and the country's best interests in the long term.

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561: Generosity Burnout

Fri, 27 Jan 2017 19:17:18 -0500

Senior leaders Brad Feld, Sarah Robb O’Hagan, Mike Ghaffary, Heidi Roizen, and John Rogers Jr. discuss burning out on giving, the techniques they use to avoid it, and how they recognize it in their employees.

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560: Stopping and Starting With Success

Thu, 19 Jan 2017 15:07:41 -0500

Jerry Seinfeld shares his insights into innovation, self-criticism, and how to know when to quit. The U.S. comedian conquered 1990s television with his sitcom and is now finding a new audience for his online talk show, "Comedians in Cars Getting Coffee."

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559: Voices from the January-February 2017 Issue

Thu, 12 Jan 2017 20:26:19 -0500

Roger Martin of Rotman School of Management, Paul Zak of Claremont Graduate University, Clayton Christensen of Harvard Business School, comedian Jerry Seinfeld, and HBR Editor-in-Chief Adi Ignatius respectively discuss customer loyalty, the neuroscience of trust, entrepreneurship in Africa, the source of innovation, and the new, hefty magazine. For more, see the January-February 2017 issue.

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558: Collaborating Better Across Silos

Thu, 05 Jan 2017 17:06:00 -0500

Harvard Law School lecturer Heidi K. Gardner discusses how firms gain a competitive edge when specialists collaborate across functional boundaries. But it’s often difficult, expensive, and messy. The former McKinsey consultant is the author of the new book, “Smart Collaboration: How Professionals and Their Firms Succeed by Breaking Down Silos.”

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557: Restoring Sanity to the Office

Thu, 29 Dec 2016 12:08:37 -0500

Basecamp CEO Jason Fried says too many people find it difficult to get work done at the workplace. His company enforces quiet offices, fewer meetings, and different collaboration and communication practices. The goal is to give employees bigger blocks of time to be truly productive.

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556: The Secret to Better Problem Solving

Thu, 22 Dec 2016 13:22:54 -0500

Thomas Wedell-Wedellsborg discusses a nimbler approach to diagnosing problems than existing frameworks: reframing. He’s the author of “Are You Solving the Right Problems?” in the January/February 2017 issue of Harvard Business Review.

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555: What Superconsumers Can Teach You

Thu, 15 Dec 2016 18:12:40 -0500

Eddie Yoon, author of "Superconsumers" and growth strategy expert at The Cambridge Group, explains how companies can find their most passionate customers and use their invaluable insights to improve products and attract new customers.

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554: The "Jobs to be Done" Theory of Innovation

Thu, 08 Dec 2016 17:42:41 -0500

Clayton Christensen, professor at Harvard Business School, builds upon the theory of disruptive innovation for which he is well-known. He speaks about his new book examining how successful companies know how to grow.

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553: Handling Stress in the Moment

Thu, 01 Dec 2016 18:18:21 -0500

HBR contributing editor Amy Gallo discusses the best tactics to recognize, react to, and recover from stressful situations. She's a contributor to the "HBR Guide to Managing Stress at Work."

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552: How Focusing on Content Leads the Media Astray

Wed, 23 Nov 2016 12:27:31 -0500

Bharat Anand, author of The Content Trap and professor at Harvard Business School, talks about the strategic challenges facing digital businesses, and explains how he and his colleagues wrestled with them when designing HBX, the school's online learning platform.

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551: Why the White Working Class Voted for Trump

Thu, 17 Nov 2016 19:32:14 -0500

Joan C. Williams, distinguished professor and director of the Center for WorkLife Law at UC Hastings, discusses the white working class voters who helped elect Republican Donald Trump as U.S. President, and why Democrat Hillary Clinton did not connect with them.

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550: A Leadership Historian on the U.S. Presidential Election

Thu, 10 Nov 2016 18:45:39 -0500

Harvard Business School professor Nancy Koehn talks about the surprising election of businessman Donald Trump as U.S. president, and what leaders throughout history can tell us about bridging divides and leading in times of uncertainty.

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549: Re-Orgs Are Emotional

Thu, 03 Nov 2016 18:10:24 -0500

Stephen Heidari-Robinson and Suzanne Heywood, authors of "ReOrg: How to Get It Right" explain how good planning and communication can help employees adapt.

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548: The 10 People Who Globalized the World

Thu, 27 Oct 2016 17:30:37 -0500

Jeffrey Garten of Yale School of Management discusses how Genghis Khan, Mayer Amschel Rothschild, Margaret Thatcher, and others made the world more integrated. Garten is the author of "From Silk to Silicon: The Story of Globalization through Ten Extraordinary Lives".

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547: What the World's Best CEOs Have in Common

Thu, 20 Oct 2016 16:31:14 -0500

Long-term thinking, short-term savvy, and relentless focus on employees.

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546: Power Corrupts, But It Doesn't Have To

Thu, 13 Oct 2016 17:40:09 -0500

Authority changes us all. Berkeley's Dacher Keltner, author of the HBR article "Don't Let Power Corrupt You" and the book "The Power Paradox" explains how to avoid succumbing to power's negative effects.

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545: When Not to Trust the Algorithm

Thu, 06 Oct 2016 17:03:26 -0500

Cathy O'Neil, author of "Weapons of Math Destruction" on how data can lead us astray–from HR to Wall Street.

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544: Macromanagement Is Just as Bad as Micromanagement

Thu, 29 Sep 2016 16:46:38 -0500

Tanya Menon, associate professor at Fisher College of Management, Ohio State University, explains how to recognize if your management style is too hands off. She's the co-author of "Stop Spending, Start Managing: Strategies to Transform Wasteful Habits."

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543: Building Emotional Agility

Thu, 22 Sep 2016 18:01:41 -0500

Susan David, author of "Emotional Agility" and psychologist at Harvard Medical School, on learning to unhook from strong feelings.

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542: Excessive Collaboration

Thu, 15 Sep 2016 17:15:57 -0500

Rob Cross, professor at the University of Virginia’s McIntire School of Commerce, explains how work became an exhausting marathon of group projects. He's the coauthor of the HBR article "Collaborative Overload."

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541: Making the Toughest Calls

Thu, 08 Sep 2016 17:29:24 -0500

Joseph Badaracco, Harvard Business School professor, explains what to do when no decision feels like a good decision. He is the author of "Managing in the Gray: Five Timeless Questions for Resolving Your Toughest Problems at Work."

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540: Email: Is It Time to Just Ban It?

Thu, 01 Sep 2016 15:36:07 -0500

David Burkus, author of "Under New Management", explains why some companies are taking extreme measures to limit electronic communication. Burkus is also a professor at Oral Roberts University and host of the podcast Radio Free Leader.

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539: The Connection Between Speed and Charisma

Thu, 25 Aug 2016 14:34:25 -0500

Bill von Hippel, professor at the University of Queensland, on how the ability to think and respond quickly makes someone seem more charismatic.

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538: How Work Changed Love

Thu, 18 Aug 2016 16:23:50 -0500

Moira Weigel explains how the changing nature of work has reshaped the way we meet, date, and fall in love. She's the author of "Labor of Love: The Invention of Dating" and is completing a Ph.D. at Yale University.

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537: Negotiating with a Liar

Thu, 11 Aug 2016 16:42:53 -0500

Leslie John, Harvard Business School professor, explains why you shouldn't waste time trying to detect your counterpart's lies; instead, use tactics drawn from psychology to get them to divulge the truth. She's the author of the HBR article "How to Negotiate with a Liar."

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536: In Praise of Dissenters and Non-Conformists

Thu, 04 Aug 2016 14:03:53 -0500

Adam Grant, Wharton professor and author of "Originals", on the science of standing out.

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535: The Zappos Holacracy Experiment

Thu, 28 Jul 2016 19:18:52 -0500

Ethan Bernstein, Harvard Business School professor, and John Bunch, holacracy implementation lead at Zappos, discuss the online retailer's transition to a flat, self-managed organization. They are the coauthors of the HBR article "Beyond the Holacracy Hype."

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534: The Era of Agile Talent

Thu, 21 Jul 2016 16:00:43 -0500

More of us are working in organizations employing a mix of freelancers, contractors, consultants, and full-timers, explains Jonathan Younger, coauthor with Norm Smallwood of "Agile Talent: How to Source and Manage Outside Experts."

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533: We Can't Work All the Time

Thu, 14 Jul 2016 17:04:19 -0500

Anne-Marie Slaughter on (finally) bringing sanity to the work/life struggle.

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532: Teaching Creativity to Leaders

Thu, 07 Jul 2016 18:20:00 -0500

Tim Brown, CEO and president of IDEO, on breakthrough problem-solving.

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531: Brexit and the Leadership Equivalent of Empty Calories

Thu, 30 Jun 2016 14:49:06 -0500

Mark Blyth of Brown University and Gianpiero Petriglieri of INSEAD discuss Britain's vote to leave the European Union.

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530: A Brief History of 21st Century Economics

Thu, 23 Jun 2016 16:35:47 -0500

Tim Sullivan, co-author with Ray Fisman of "The Inner Lives of Markets," on how we shape economic theory -- and how it shapes us.

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529: Greg Louganis on How to Achieve Peak Performance

Thu, 16 Jun 2016 15:10:46 -0500

The champion diver explains how visualization and ambitious goal-setting helped him achieve double gold medals in back-to-back Olympic Games and why he now serves as a mentor to younger athletes and a spokesman for LGBT causes.

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528: Getting Growth Back at Your Company

Thu, 09 Jun 2016 18:34:42 -0500

Chris Zook of Bain explains the predictable crises of growth and how to overcome them. His new book is "The Founder's Mentality," coauthored with James Allen.

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527: Asking for Advice Makes People Think You're Smarter

Thu, 02 Jun 2016 10:30:44 -0500

The research shows we shouldn't be afraid to ask for help. Francesca Gino and Alison Wood Brooks, both of Harvard Business School, explain.

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526: Yo-Yo Ma on Successful Creative Collaboration

Thu, 26 May 2016 18:48:09 -0500

The acclaimed cellist explains how he chooses and works with partners and shares advice on honing one's talent.

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525: Be a Work/Life-Friendly Boss

Thu, 19 May 2016 18:03:28 -0500

Managers play a huge role in their employees' personal lives, which in turn affects productivity, morale, and turnover at work. Professor Scott Behson, author of "The Working Dad's Survival Guide," and professor at Fairleigh Dickinson University, gives practical tips for being a leader who is flexible, fair, and effective.

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524: Make Better Decisions

Thu, 12 May 2016 17:30:15 -0500

Therese Huston, Ph.D. and author of "How Women Decide," offers research-based tips for both men and women on how to make high quality, defensible decisions -- and sell them to your team.

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523: Let Employees Be People

Thu, 05 May 2016 18:16:18 -0500

Robert Kegan and Lisa Lahey, both of Harvard, discuss what they've learned from studying radically transparent organizations where people at all levels of the hierarchy get candid feedback, show vulnerability, and grow on the job. Their book is "An Everyone Culture."

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522: Isabel Allende on Fiction and Feminism

Thu, 28 Apr 2016 17:49:16 -0500

The bestselling author describes her creative process and explains why she was always determined to have a career.

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