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Ayaz Ahmad [MVP Microsoft CRM 2007-2010]



Microsoft CRM Blog



Last Build Date: Wed, 04 Oct 2017 15:11:06 +0000

 



Customizing Charts using XML – Part 1ayazahmad

Sun, 16 Feb 2014 08:10:19 +0000

Dynamics CRM 2011 provides a very useful feature called charts. Charts can be designed within charts designer provided out of box and they can also be customized using charts XML. In this post we will look into various customization options available to design charts using XML. Charts are used to display and portrait information in […](image)


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Selecting a Mail Merge Addon for Microsoft Dynamics CRM 2011ayazahmad

Sun, 09 Sep 2012 20:55:36 +0000

Microsoft Dynamics CRM 2011 is an innovative product with limitless possibilities to extend and customize according to various industry requirements. In last few years, Microsoft has improved CRM product but there are still some features missing specially in the area of mail merge. These gaps have been beautifully covered by many ISV’s by developing innovative […](image)


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Solutions & Release Management – CRM 2011ayazahmad1234

Thu, 30 Jun 2011 18:38:32 +0000

Microsoft Dynamics CRM 2011 comes with a brand new concept of solutions. Solutions are how customizers and developers author, package, and maintain units of software that extend Microsoft Dynamics CRM 2011. In this post I will be focusing on development of enterprise CRM implementations and utilization of solutions. In enterprise CRM implementations, many processes/iterations are […](image)


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JavaScript Libraries in Microsoft Dynamics CRM 2011ayazahmadjs1js2js3js4js5js6js7js8

Wed, 25 May 2011 15:07:01 +0000

In Microsoft Dynamics CRM 4, it is a very tedious task for system customizers to manage and track JavaScript. System Customizers/Developers have to write JavaScript on every event handler on the form. But Microsoft Dynamics CRM 2011 provides JavaScript libraries that can be utilized on events and forms across the solution. Now common JavaScript functions […](image)


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Call Scripting in Microsoft CRM 2011 – Workflows Rebornayazahmadcall_scripting_crm2011_1call_scripting_crm2011_2call_scripting_crm2011_3call_scripting_crm2011_4call_scripting_crm2011_5call_scripting_crm2011_6call_scripting_crm2011_7call_scripting_crm2011_8call_scripting_crm2011_9call_scripting_crm2011_10

Tue, 21 Sep 2010 10:30:26 +0000

Microsoft CRM 4 lacks call scripting features and customer especially call center customer will have to buy 3rd party add-ons like TK Dialogues, custom ASPX pages etc. to fulfill this requirement. However, Microsoft CRM 2011 provides call scripting out of the box using processes. Processes are now used in place of workflows. Microsoft has categorized […](image)


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Enhanced: FTP Server as Document Store for CRM4ayazahmaddocument1document2document3document4document5document6document7document8

Wed, 02 Jun 2010 05:03:34 +0000

Microsoft CRM can store files as annotation but is not a document management system at all. There are many ways to integrate CRM with Document Management Systems. My approach in this article is pretty much utilization of CRM as xRM. So this xRM based solution is built on top of powerful Dynamics CRM platform. The […](image)


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FTP Server as Document Store for CRM4ayazahmaddoc1doc2doc3doc4

Wed, 05 May 2010 06:42:59 +0000

Microsoft CRM can store files as annotation but is not a document management system at all. There are many ways to integrate CRM with Document Management Systems. If you are looking for search within document, version control, and publishing workflow then this post is not for you. The idea behind this post is to utilize […](image)


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Auto Complete Recursive/Waiting Workflows – Microsoft CRM 4ayazahmad

Wed, 30 Dec 2009 05:03:46 +0000

Microsoft Dynamics CRM provides very powerful workflow designer tools to create workflows for various business scenarios. Waiting workflows are one of them. Very often, it is required to create waiting workflow on dates. So if a date is changed the waiting workflow remains in waiting state and date change executes another waiting workflow. So this […](image)


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HTML Content Editor in CRM4ayazahmadaaaaa

Tue, 15 Sep 2009 09:08:24 +0000

It is often required to format and validate HTML contents in CRM 4. Here is a quick way of integrating a JavaScript WYSIWYG Editor. You can find many open source as well as 3rd part JavaScript WYSIWYG Editors. The editor I have used in my post is from TinyMCE – Javascript WYSIWYG Editor. TinyMCE is […](image)


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xRM – Designing Survey Applications in Dynamics CRMayazahmadCRM survey comparisonMOSS survey 1MOSS survey 2MOSS survey 3MOSS survey 4MOSS survey 5infopath surveycrm survey

Wed, 29 Jul 2009 08:59:17 +0000

I have seen many people talking about designing survey applications in Dynamics CRM. I have analysed different approaches to design survey application and their integration with Dynamics CRM 4.0 during my stay at OA Systems.    Using WSS/MOSS 2007 WSS 3.0/MOSS 2007 provides a very comprehensive tool for planning, designing. Executing and analysing surveys. Following […](image)


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