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Last Build Date: Tue, 14 Nov 2017 09:00:00 +0000


Accelerating the journey to the cloud for SAP customers—access transparency preview and new certificationsAccelerating the journey to the cloud for SAP customers—access transparency preview and new certificationsGlobal SAP Partnership Lead

Tue, 14 Nov 2017 09:00:00 +0000

From the moment we announced a partnership with SAP at Google Cloud Next in March, we’ve been busy readying SAP systems to run effectively on Google Cloud Platform (GCP). Our momentum with SAP offers solutions for all types of business, from SMBs to the largest enterprises around the world, including developments with data access transparency, a sandbox environment, application migration and integrations for business systems. We’re also continuing to build on our progress with larger HANA certifications.  This week, we’ll be on-site talking about the latest at SAP TechEd in Barcelona. Here’s an  update on what we're launching.Access Transparency and the data custodian modelManaging and mitigating risk is a priority for any organization adopting the public cloud. As part of our partnership, SAP and Google have proposed a data custodian model that will allow enterprises to continuously monitor risk and help with their data protection and access control policies. Today, we're announcing a preview of Access Transparency, a new GCP security feature that helps enable this model.  Access Transparency provides visibility into operational access by Google employees to cloud systems that store, secure or process customer data. Cloud providers may require operational access to address a customer support request, or, more rarely, to review whether a service can meet its availability and performance objectives. Access Transparency log entries include justification for access, the specific resource that was accessed, the time of access, and the corporate location of the accessor. Access Transparency enables security and compliance teams to gain meaningful oversight of their cloud provider.  We're opening up an early access preview of Access Transparency to customers. The early access preview will provide visibility into operational access for a select set of GCP services—Google Cloud Storage (GCS), Identity and Access Management (IAM), Key Management Service (KMS) and Google App Engine (GAE). We intend to progressively roll out this capability to other GCP services that store, secure or process customer data.To express interest in our Access Transparency early access preview, please complete the online request form. SAP platform certificationsSAP offers an extensive ecosystem of products to address the needs of SMBs to the largest enterprises. The following systems are now all certified by SAP to run on GCP:SAP HANA: SAP HANA is now certified to run in Compute Engine instances (VMs) of up to 1.4TBs of memory. For customers running analytics applications like SAP BW or SAP Customer Activity Repository (SAP CAR), we can now support scale-out configurations with up to 16 instances, for 22TB of total memory. Additionally, we have already announced our intention to quickly enable VMs with 4TB of memory in the short term.The SAP Data Migration Option (DMO) is now certified for migrating on-premise SAP HANA and any DB-based SAP applications to SAP HANA on GCP.SAP Hybris e-commerce and marketing solutions are now officially supported on GCP, enabling joint customers like Smyths Toys to further integrate its business systems and drive efficiency and value. SAP BusinessObjects Business Intelligence (BI) platform is certified to run on both Windows and Linux environments on GCP.SAP Business One, SAP’s small business software for ERP, is now certified to run on GCP. Customers like Sale Stock in Indonesia are leveraging GCP to run their mission critical Business One solutions. For customers who want bring up non-production SAP applications on GCP, the SAP Cloud Appliance Library now supports GCP. With the click of a button, you can spin up a sandbox environment with SAP applications like S/4 HANA on GCP and incubate exploratory projects.SAP Vora - Version 1.4 of SAP’s in-memory distributed computing system for big data analytics is supported on GCP and what’s more, version 2.2 leverages Kubernetes and will have support for Google Container Engine and Google’s managed Hadoop service Google Cloud DataProc in Q1 2018.Manage,[...]

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Dynamic Hybrid-SMR: an OCP proposal to improve data center disk drivesDynamic Hybrid-SMR: an OCP proposal to improve data center disk drivesStorage Tech LeadStorage Tech Lead

Mon, 13 Nov 2017 14:00:00 +0000

Early last year, we published a whitepaper on the need for new disks in data centers, and announced we were joining the Open Compute Project (OCP) to help drive innovation in IT infrastructure. Since then, we’ve been collaborating with members of the OCP storage project to align on a collection of common Cloud Hard Disk Drive (HDD) features and interfaces to adapt to exponentially growing storage needs in data centers.

Today, we’re announcing that we’re sharing a proposal with OCP for Dynamic Hybrid Shingled Magnetic Recording (HSMR) HDD Product Requirements. Our goal is to work with major cloud HDD vendors, customers and partners to collaborate on defining such an HDD behavior and interface.

As we explained in detail in the Disks for Data Center whitepaper, a regular Shingled Magnetic Recording (SMR) HDD enables physical data compression through recording layout optimizations that lower the cost per byte of an HDD by up to 10-20 percent. While such a cost reduction for cloud storage is highly sought after, the complexity of a distributed file system managing data placement onto separate SMR and CMR drives, while eliminating IOP stranding, is significant. An HSMR HDD, on the other hand, allows IOPs to be shared across SMR and CMR data, reducing the likelihood of stranding.

We believe Hybrid-SMR is the next major milestone in our ongoing pursuit to lower the cost of storage in data centers. We look forward to continued collaboration with adopters and contributors as we draft and innovate on this new HDD technology together through OCP.  To learn more, and participate in the discussion, join us at the OCP storage project meetings.


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Work hacks from G Suite: onboard new employees like a bossWork hacks from G Suite: onboard new employees like a boss Technical Writer, Transformation Gallery, G Suite

Wed, 08 Nov 2017 17:00:00 +0000

We’ve talked about how corporate training can positively impact employee engagement. The same is true for efficient onboarding. The faster new employees are onboarded, the faster they  feel they’re part of the team and can contribute to your company’s mission.Here are a few tips to help you onboard new employees without a hitch.1. Set up an onboarding checklist, save to Team Drives To help new employees get up-to-speed quickly, create centralized resources like an onboard checklist or company backgrounder in Google Keep or Docs.Your new team member can track to-dos by listing out key tasks in Keep. Create a note in Keep and select “Show checkboxes” in the three dots menu. Type in to-dos like “set up HR benefits,” “outline goals” or “meet with Anish about process.”Pro-tip: Keep integrates directly into Docs. If you’re in Keep, pick a specific note, click the three dots menu and select “Copy to Google Doc.” Or if you’re in Docs, drag-and-drop your note over from Keep.You can also prepare a more detailed company background for your teammate in Docs. List upcoming projects, assign action items or include other reference material like key contacts. Once you’ve created these resources, be sure to save them to your Team Drives so that the “newbie” knows where to find or upload files for team use. 2. Create an onboarding portal with Google SitesNow that you’ve created individual resources for an employee, create a mini-onboarding portal in Sites to house them. What’s great about Sites is that you don’t have to be handy with code to build a website—you can spin one up quickly without design, programming or IT resources. Sites also syncs with your favorite G Suite apps, like Drive and Calendar. 3. Request access to IT systems and equipment using FormsSometimes it can take a while to get access to the tools we need to do our jobs, but G Suite apps can help you get around the lag. Help your IT department set up equipment and system access on day one using Forms and Sheets.If you’re a manager or work in the human resources department, try using Forms to submit requests to IT before a new employee starts. Create a form for equipment and access needs, like computers (shameless plug: Chromebooks), keyboards, phones or IT system permissions. The IT team can then import requests from Forms into Sheets and keep track of needs in real-time. 4. Introduce new employees to the team with Google+ During your first few days on the job, it’s hard to remember all of the new names and faces. Try setting up a welcome community on Google+ to help your newbie get to know the team.To get started, go into G+ and click Communities > Yours > Create a Community. Enter the name of the community you want to create and manage who can see the community in your settings. Click “done,” invite people to join your community and started posting.Employees are a company’s greatest asset. Try these tips to make new folks feel engaged and productive right from the start, or learn more at the G Suite Learning Center or the Google Cloud Transformation Gallery. [...]

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Defy Ventures: Using Chromebooks and G Suite to give people a second chanceDefy Ventures: Using Chromebooks and G Suite to give people a second chanceChief Development Officer

Wed, 08 Nov 2017 17:00:00 +0000

Editor’s note: Today’s post comes from Charles Hoke, Chief Development Officer of Defy Ventures, a nonprofit that helps current and formerly incarcerated people in 25 U.S. correctional facilities launch new careers. Defy Ventures uses Chromebooks, G Suite and Pixel phones to help people with criminal histories learn about entrepreneurship and research business opportunities.The prospects for work are bleak for incarcerated people, even when they're released from prison. Research from the American Civil Liberties Union shows that 65 percent of formerly incarcerated individuals are still unemployed one year after their release. But they have the talent to make their way in the outside world, legitimately—what we call “transforming the hustle.” At Defy Ventures, we help these Entrepreneurs-in-Training (EITs) make a new start for themselves by starting their own businesses. We work with them while they’re in prison, and continue to help after their release.To help EITs develop their business skills, we connect them with technology so they can search online for business opportunities, watch training videos, and communicate with mentors. Chromebooks and G Suite have become key tools in helping EITs realize their dreams.Most people leaving prison don’t have computers. We used to give donated and refurbished laptops to EITs, or invite them to our office to use our computers—but the laptops and software were often out of date. That’s when we turned to Chromebooks, which auto-updates and always has the latest software, product features and virus protection. Thanks to a collaboration with Google since December 2014, we’re now giving EITs Chromebooks, G Suite accounts and Pixel phones—all of which they get to keep after graduating from the program.The speed and simplicity of Chromebooks, as well as their reasonable cost, made them perfect for us. Many EITs don’t have a lot of computer knowledge, but it doesn’t take them long to figure out how to use Chromebooks and G Suite. The fast learning curve saves time for our program staff, who would normally have to answer EITs’ hardware and software questions, since we don’t have an IT department. Equipped with Chromebooks, EITs can watch 250 hours of Defy Ventures video tutorials on entrepreneurship, employment readiness, and personal development. Chromebooks also connect EITs to other resources, like job boards, housing lists, and even where to find clothes to wear to interviews. Defy Ventures EIT Eugene Williams Matching EITs to mentors is an important part of our service. We used to pair them using paper documents and spreadsheets. By placing mentor and EIT information into Google Forms, we streamlined the process so staff can make matches 50 percent faster than before. Our staff is also using G Suite tools like Gmail, Docs and Sheets to collaborate on work projects.Google technology also helps us maximize our resources. Previously, with only a few borrowed or refurbished laptops, plus our office computers, we could only serve about 30 EITs at a time. Now that EITs have Chromebooks and G Suite, they can work independently, and we can serve as many as 250 EITs at once. The new device setup is quick and easy. We created a 30-minute training course called “Getting to Know your Google Chromebook,” which walks EITs through device setup and the basics of using G Suite. After EITs have completed the course, our program managers follow up with each one to answer any remaining questions they have.We believe that with Chromebooks and G Suite, we’ll be able to replicate our program in more cities. And by offering EITs better technology, we believe we can improve retention rates and reduce their time to employment or to business launch. We’ve given away 200 Chromebooks to date, and we expect to give away about 1,500 more over the next two years.While [...]

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A strategic partnership with Salesforce to bring the power of cloud to businesses globallyA strategic partnership with Salesforce to bring the power of cloud to businesses globallyHead of Global Technology Partners

Mon, 06 Nov 2017 20:00:00 +0000

Our partners are incredibly important in helping our customers maximize the value of their cloud investments. Today, we’re announcing a first-of-its-kind strategic partnership with Salesforce that spans Google Cloud and Google Analytics to enable smarter, more collaborative experiences for our customers. As cloud-native companies, our partnership offers a unique opportunity to turn marketing, service and sales data into actionable insights and better business outcomes.The new collaboration leverages the full value of Google Cloud. Salesforce has named G Suite as its preferred email and productivity provider. In addition, Salesforce plans to use Google Cloud Platform (GCP) for its core services as part of the company’s international infrastructure expansion.Our teams are working very closely to develop new integrations that will connect Salesforce CRM with G Suite to offer the only cloud-native collaboration platform of its kind. These integrations will enable companies to surface powerful intelligence about your customers from Salesforce directly within Gmail, Sheets, Calendar, Drive, Docs and Hangouts Meet. Here’s some more on what you’ll be able to do:Salesforce Lightning for Gmail: Surface relevant Salesforce CRM data in Gmail, as well as customer interactions from Gmail directly within Salesforce, to service your customers faster. Identify high priority emails and suggest next steps based on the email content to work with customers faster than before.Salesforce Lightning for Google Sheets: Embed Sheets anywhere in Salesforce, and with a single click push content from Salesforce Records or Reports to a new Sheet. Data will automatically update bi-directionally to ensure everyone has the most recent information.Quip Live Apps for Google Drive and Google Calendar: Quip Live Apps will integrate with Google Drive and Calendar, allowing you to access information in a more collaborative, open cloud environment, and embed any list of Drive files, including Google Docs, Slides and Sheets, or your Google Calendar inside Quip. This new combination of Quip and G Suite will create a modern alternative to legacy intranet content services. Salesforce for Hangouts Meet: Access relevant customer and account details, service case histories and more from Salesforce CRM directly within the Hangouts Meet interface. This gives you powerful insights directly in the communications platform to conduct better sales conversations or efficiently resolve customer service issues.To help take advantage of the combined Google and Salesforce experience, qualified Salesforce customers can receive G Suite for up to one year at no additional cost—restrictions apply, and more details can be found on our site.We hope this partnership enables more companies to take advantage of the cloud and that the combined solutions will provide an unmatched experience for customers. In fact, our team at Google Cloud uses Salesforce as our preferred CRM provider to engage with our customers in meaningful ways.As for availability, several integrations between G Suite and Salesforce are already in market, including Lightning for Gmail and integrations with Calendar and Google Drive. The deeper integrations we’ve announced are expected to start rolling out in 2018. Today, we announce a first-of-its-kind strategic partnership with Salesforce that spans Google Cloud and Google Analytics. The partnership will enable smarter, more collaborative experiences for our customers.[...]

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Connecting students across space and time with Google CloudConnecting students across space and time with Google CloudDirector

Thu, 02 Nov 2017 16:00:00 +0000

Editor’s note: This week the Google team is in Philadelphia for the EDUCAUSE Annual Conference 2017, an important gathering of higher education technology leaders. If you’re at the event, visit us at booth #1100 to see the latest demos of Google Cloud Platform (GCP), G Suite, devices like Jamboard and virtual reality and augmented reality tools. If you want to be a part of the action from home follow at #EDU17 and our @GoogleForEdu account. If you want to connect with our team but cannot make it to the event contact us.Yesterday we shared some of the inspiring ways we’ve seen researchers, faculty and students in higher education work with GCP to power their big ideas. But it’s not just researchers that can benefit from the cloud. From virtual reality tools like Jump & Tilt Brush to G Suite for Education to GCP, Google tools are helping educators create new, strong connections amongst students, with faculty, and with new parts of the curriculum.Brown University connects students with the past with virtual realityThe Gaspee Affair is an important, but largely forgotten moment in U.S. history. And with its “cannon fire and gunshots and boat chases,” it was also a perfect candidate for reconstruction in virtual reality (VR), says Adam Blumenthal, Virtual Reality Artist-in-Residence and Professor of the Practice at Brown University.  With a team of students and a Jump camera from Google, Blumenthal drafted scripts, designed sets and built a detailed virtual world so that students could interact with the past. “One of the things I love about VR is its ability to put people in places that are otherwise impossible, and in this case that’s stepping back in time in these very authentic recreations,” he says. During production the team has used Tilt Brush, Google’s 3D painting tool, to quickly produce storyboards of 3D scenes as well as to create what Blumenthal calls “virtual reality dioramas” that combine Tilt Brush paint with 2D and 3D assets. Today the prototype of their Gaspee Affair project functions like a virtual museum: students can view the spaces from any angle and interact with its objects. Click here to read the full Brown case study.We want to help more institutions create their own VR experiences for learning. Google’s Daydream team is excited to launch a pilot program to give higher ed institutions the skills and tools to bring these ideas to life. You can get notified about the upcoming 360 video training course, express interest in the Daydream higher education pilot program or learn more about Google’s AR and VR tools. Brown University students and faculty create the historic Gaspee Affair in 3D using a Jump camera from Google. Central Wyoming connects its students and faculty across large distances with G Suite for EducationAt Central Wyoming College (CWC), students and staff previously had to be on campus in order to access email and documents—this was especially challenging in a rural region where people commute long distances. Now that CWC uses cloud-based tools through G Suite for Education, it helps them respond to the unique challenges of their campus community.The school’s 2,000 students are spread across four campuses, and in the case of its Outdoor Education program, remote wilderness. “It’s extremely hard for our students to get together in person,” says CIO John Wood. Now professors and staff can choose to work live or remotely as needed, cutting down on long commutes to CWC campuses. “Their collaboration can now take place in other ways,” Wood says. “Hangouts are becoming popular, since students can use them to meet face-to-face when they’re not on campus.”  Read the Central Wyoming case study and sign up for G Site for Education. Related Article [...]

Taking education higher with Google Cloud PlatformTaking education higher with Google Cloud PlatformHigher Education

Wed, 01 Nov 2017 14:00:00 +0000

Editor’s note: This week the Google team is in Philadelphia for the annual EDUCAUSE conference, a gathering of higher education technology leaders. If you’re at the event, visit us at booth #1100 to see the latest demos of Google Cloud Platform (GCP), G Suite, Jamboard, as well as virtual reality and augmented reality tools. Or follow the action on our @GoogleForEdu account, using the #EDU17 hashtag. If you want to connect with our team but can’t make it to Philadelphia, contact us.I’m continually inspired by all the ways that educational institutions use Google Cloud to expand learning for everyone. Today, eleven years after San Jose City College and Arizona State University became the first to adopt G Suite for Education, we’re announcing that more than 80 million students, faculty and staff now use these tools in higher ed and K12.. Meanwhile, Google Cloud’s product portfolio continues to expand, helping us keep up with educators’ and students’ limitless ideas. Below are a few recent highlights of what institutions have been doing with the help of Google Cloud. Northeastern researchers understand the spread of Zika using GCPAmidst the spread of the Zika virus, the Modeling of Biological and Socio-technical Systems (MoBS) lab at Northeastern University, created a model to better understand the deadly virus. Using a mathematical and computational approach powered by GCP, the team studied different scenarios under which Zika could spread, projecting its impact on affected populations. The model is based on the initial spread of Zika in Brazil, and allows researchers to predict the impact of new infections in other locations by introducing additional data layers, including temperature, number of mosquitoes, population size and people’s travel patterns.With Google Compute Engine and Preemptible Virtual Machines, MoBS has run more than 10 million simulations and drastically reduced the time needed to analyze data.“Time is vital when confronting disease outbreaks,” says Matteo Chinazzi, Associate Research Scientist at Northeastern University, “and GCP gives us the tools we need to move quickly at scale.” To read more about MoBS Lab’s  Zika research and analysis, check out “Spread of Zika virus in the Americas” and our full Northeastern case study. This incidence map of Zika infections, created in December 2016 by the MoBS lab simulation model, is a spatial projection of the median number of infections by February 28, 2017. The inset maps provide detailed projections for the areas of Recife and Belo Horizonte, Brazil. MIT professor pushes computing limitsAndrew V. Sutherland, a computational number theorist and Principal at the Massachusetts Institute of Technology (MIT), is part of the team behind L-Functions and Modular Forms Database (LMFDB), a detailed atlas of mathematical objects and the connections among them. This database is used by physics, computer science and mathematics communities around the world.The calculations to create the objects in LMFDB are complex, time-consuming and expensive to perform. Sutherland uses Compute Engine and Persistent Disk to calculate some of those objects. One tabulation required 580,000 cores of preemptible VMs to compute—the largest known high-performance compute cluster to ever run in the public cloud.LMFDB also uses Google Cloud to host its web servers, as well as GCP tools like Google Stackdriver, Google Cloud Console and Google Cloud Load Balancing. Running on GCP supports countless daily searches, and allows people in multiple countries to easily administer the system.We’re excited to see how the team behind LMFDB continues to push t[...]

The meeting room, by G SuiteThe meeting room, by G SuiteProduct Manager, G Suite

Tue, 31 Oct 2017 16:00:00 +0000

With G Suite, we’re focused on building tools that help you bring great ideas to life. We know meetings are the main entry point for teams to share and shape ideas into action. That’s why we recently introduced Hangouts Meet, an evolution of Google Hangouts designed specifically for the workplace, and Jamboard, a way to bring creative brainstorming directly into meetings. Combined with Calendar and Drive, these tools extend collaboration beyond four walls and transform how we work—so every team member has a voice, no matter location.But the transformative power of video meetings is wasted if it’s not affordable and accessible to all organizations. So today, we’re introducing Hangouts Meet hardware—a new way to bring high-quality video meetings to businesses of any size. We’re also announcing new software updates designed to make your meetings even more productive.Introducing Hangouts Meet hardwareHangouts Meet hardware is a cost-effective way to bring high-quality video meetings to your business. The hardware kit consists of four components: a touchscreen controller, speakermic, 4K sensor camera and ASUS Chromebox. The new controller provides a modern, intuitive touchscreen interface that allows people to easily join scheduled events from Calendar or view meeting details with a single tap. You can pin and mute team members, as well as control the camera, making managing meetings easy. You can also add participants with the dial-a-phone feature and present from a laptop via HDMI. If you’re a G Suite Enterprise edition customer, you can record the meeting to Drive.Designed by Google, the Hangouts Meet speakermic actively eliminates echo and background noise to provide crisp, clear audio. Up to five speakermics can be daisy-chained together with a single wire, providing coverage for larger rooms without tabletop clutter.The 4K sensor camera with 120° field of view easily captures everyone at the table, even in small spaces that some cameras find challenging. Each camera component is fine-tuned to make meetings more personal and distraction-free. Built with machine learning, the camera can intelligently detect participants and automatically crop and zoom to frame them.Powered by Chrome OS, the ASUS Chromebox makes deploying and managing Hangouts Meet hardware easier than ever. The Chromebox can automatically push updates to other components in the hardware kit, making it easier for large organizations to ensure security and reliability. Remote device monitoring and management make it easy for IT administrators to stay in control, too. New Hangouts Meet enhancements greatly improve user experience and simplify our meeting rooms. It also creates new ways for our team to collaborate. Bradley Rhodes IT Analyst, Woolworths Limited, Australia Says Bradley Rhodes, IT Analyst End User Computing at Woolworths Ltd Australia, “We are very excited about the new Hangouts Meet hardware, particularly the easy-to-use touchscreen. The enhancements greatly improve the user experience and simplify our meeting rooms. We have also seen it create new ways for our team to collaborate, like via the touch-to-record functionality which allows absent participants to catch up more effectively.”More features, better meetingsWe’re also announcing updates to Meet based on valuable feedback. If you’re a G Suite Enterprise edition customer, you can: Record meetings and s[...]

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How Google Hangouts helped us scale one of our Googleyest programsHow Google Hangouts helped us scale one of our Googleyest programsLinguist, Talks at Google

Thu, 26 Oct 2017 17:00:00 +0000

Editor’s note: This is the second article in a five-part series on Google Hangouts. Read the first article here. We have a program at Google called Talks at Google where we invite influential scientists, activists, inventors and more to speak with Google employees. From Noam Chomsky to Leymah Gbowee, my colleagues and I are lucky enough to have listened to some enlightening perspectives. (And you can, too!). I was among a group of volunteers who helped kick-start the program.What makes the Talks at Google a great example of our company culture—of “Googleyness”—is how it began. It started with a few events per year and morphed into a speaker series with more than 50 talks per month, thanks to our volunteers and, especially, Google Hangouts.Cobbling together technology to share storiesAfter seeing the success of Zeitgeist, a group of Googlers and I set out to create an internal speaker series for employees. We started in 2005 with events hosted just at our Mountain View headquarters, but quickly realized that wasn’t enough. It’s a big part of our company culture to make resources available to all employees. So we experimented with outsourced video conferencing (VC) technology to broadcast talks to other offices. With growing demand, we quickly realized it’s one thing to secure interest and speakers, but it’s another to ensure the technical infrastructure needed to actually scale the program globally.In 2008, this became apparent. We arranged for linguist Noam Chomsky to speak, one of our most anticipated talks to date. Because our Boston office was new at the time, we cobbled together outsourced VC equipment—a Googler delivered it to us from our New York office. We hosted Professor Chomsky in a cafe and unplugged the refrigerators to cut back on background noise.Scaling Talks at Google with HangoutsTalks at Google required a better technical solution. Thankfully, Google decided to build its own VC platform around the same time: Hangouts. Hangouts gave us the tools we needed to scale our program with minimal resources. It helped us meet employee demand, and, more importantly, afforded us the opportunity to include more diverse perspectives in our talk series.In 2011, we tested an early iteration of Hangouts with Game of Thrones author, George R.R. Martin, and livestreamed Talks at Google for the first time to the outside world on YouTube. More than 25 Google offices tuned in to hear Martin talk about House Targaryen and the White Walkers, and the event went off without a hitch.Now, we can do all of this within Hangouts Meet, which lets us live stream to global teams, and has advanced audio / video capabilities, so we no longer have to worry about unplugging refrigerators.Transforming our company cultureGoogle is full of incredible individuals who do remarkable work, including engineers who reimagine how businesses do business. But technology in the workplace is most powerful if it can help us accomplish things we never thought were possible while remaining true to our company values.Looking back, Hangouts helped us scale Talks at Google and unite our teams under one common interest: listening and learning from the best minds in the world. Work programs like these help us bridge geographies, expertise and cultures, and in turn, transform how we work together to help us create more meaningful products for our customers. And this is starting to catch on at other businesses, too. Companies like Woolworths, Fossil Group and Braintree are using Hangouts Meet to transform how their teams collaborate.It all started with an idea and a few passionate Googlers. [...]

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How Questar is saving $2.1 million with Chrome Enterprise and G SuiteHow Questar is saving $2.1 million with Chrome Enterprise and G SuiteInfrastructure Systems Administrator

Thu, 26 Oct 2017 16:00:00 +0000

Editor’s note: Today’s post comes from Nick Winnie, Infrastructure Systems Administrator for Questar, which provides testing and assessment services in the United States. Questar is using Chrome Enterprise and G Suite to collaborate and save valuable time and money spent provisioning and maintaining laptop equipment for testing workshops.  For 40 years, Questar has helped train educators on how to develop tests for students in mathematics, language arts and science, and English language proficiency. By developing better tools for instruction, educators can help students better prepare for college and their careers.Our CEO likes to say that we need to “think like a startup,” which is why we’re always looking for new ways to train educators for state assessments. Technology plays a big part in this.Provisioning laptops for teaching workshopsAbout 45 times a year, we offer workshops to educators to help them learn how to develop tests for the subjects they teach. The process requires a lot of work from our IT team, which transports 50 or more machines per workshop to and from the site. The IT team also ensures that operating systems, security programs and software licenses are up to date, which includes wiping old desktop data added by previous workshop attendees and patching software when needed. This process can take hours and is costly for the business. And with nearly 150 new employees expected to join the company this year, we also wanted to give our employees tools to help them collaborate and share information at any time with ease.To shorten our laptop provisioning time, and to give our employees better tools for trainings, we tested 30 Chromebooks using G Suite. Saving money and time with Chrome Enterprise and G SuiteRight away, our employees saved time preparing for workshops. With Chrome Enterprise, we can customize applications available to educators before they start working. Security is automatically updated, so we don’t have to worry about updating and patching antivirus software. We also can skip the time it takes to wipe machines and delete old files using Ephemeral mode and Chrome Kiosks for employees. All told, the time spent provisioning each device has gone from hours to minutes. Security is automatically updated . . . All told, the time spent provisioning each device has gone from hours to minutes. We’ve also seen significant cost savings by switching to Chromebooks and G Suite. We no longer pay for operating systems, business software, and security program licensing.Instead, we use Chromebooks with the Chrome Enterprise license, and use Chrome’s management console to whitelist and blacklist websites, so we don’t need proxy servers to control online access. Altogether, we spend less than $300 per device using Chromebook and Chrome Enterprise.Here’s a look at the total cost savings in comparison. Our employees have also told us that G Suite has transformed how they work together. The team has streamlined processes because their favorite apps—like Google Sites, Sheets and Drive—are all in one place. Some employees are creating pivot tables in Sheets and using Drive to share it with their colleagues. This collaboration wasn’t possible with our previous technology–especially for people working remotely.Creating a culture of collaboration to train tomorrow’s educatorsFollowing our successful test of Chromebooks and G Suite, we’ve purchased more Chromebooks for workshop attendees and Questar employees to use. By deploying Chrome OS, using Chrome Enterprise and collaborating with G Suite, our processes have become more efficient and much faster.  It’s been easy to get our teams seamlessly up to s[...]

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G Suite and Freshdesk at your (customer) serviceG Suite and Freshdesk at your (customer) servicePartner Marketing Manager, Google Cloud

Wed, 25 Oct 2017 17:00:00 +0000

Managing teams and customer requests across geographies and disciplines can be a challenge, but cloud-based applications like Freshdesk can make it much easier. What’s great about Freshdesk is that it’s a popular customer support and IT helpdesk solution—and, better yet, it integrates with G Suite.Together, G Suite and Freshdesk help companies manage many customer interactions in one place which helps businesses collaborate and address customer concerns quicker. Win-win. Integrate your favorite Google and G Suite tools like Gmail, Hangouts, Google Drive, Analytics and more, directly into Freshdesk. Check it out. × How Citizens Advice uses G Suite and FreshdeskCitizens Advice is a network of nearly 300 independent charities in England and Wales. The organization provides free consultation on issues like housing, immigration, and consumer rights, and employs 30,000 staff across 2,700 locations. More than three-quarters of the staff are trained volunteers who work remotely. With so many inquiries per year, it’s imperative that Citizens Advice has the tools to collaborate, analyze and improve customer experience, particularly when bringing together so many independent partners. Plus, the organization requires a solution that can integrate directly with existing IT infrastructure.Citizens Advice chose G Suite and Freshdesk to help with this. Says Simon Sheridan, product manager at Citizens Advice, “G Suite and Freshdesk help our teams collaborate and create more value for our customers every day.” The organization uses both tools to:Collaborate with distributed teams. G Suite apps like Drive, Docs, Sheets, Slides and Calendar help Citizens Advice organize customer support processes, and to collaborate across distributed teams, including its large network of volunteers.Create better support functions for customers. The company uses integrations with G Suite and Freshdesk to mitigate customer support issues quicker. For example, Citizens Advice uses Hangouts to resolve customer issues face-to-face.Analyze and optimize the customer support process. With tools like Freshdesk and Freshservice by Freshworks, Citizens Advice is able to analyze and improve the customer support process. The company also monitors and reports on each stage of the customer journey using G Suite tools. Learn more about how your business can use G Suite and Freshdesk to deliver better customer experiences. Sign up for this webinar on Thursday, November 9, 2017 at 2pm GMT if you’re in Europe, or at 11am PT / 2pm ET if you’re in North America.[...]Freshdesk, a popular customer support and IT helpdesk solution, integrates with G Suite to help companies manage more customer interactions in one place—and help businesses collaborate and address customer concerns quicker.

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Cisco and Google partner on a new open hybrid cloud solution spanning on-premises environments and Google Cloud PlatformCisco and Google partner on a new open hybrid cloud solution spanning on-premises environments and Google Cloud PlatformHead of Global Technology Partners

Wed, 25 Oct 2017 12:00:00 +0000

Today, we’re announcing a new partnership with Cisco to help our customers improve agility and security in a hybrid world with a fully supported, open solution for developing and managing applications on-premises and in Google Cloud.Together, we’re working on a complete solution to develop, run, secure and monitor workloads, enabling customers to optimize their existing investments, plan their cloud migration at their own pace and avoid lock-in. Developers will be able to create new applications in the cloud or on-premises consistently using the same tools, runtime and production environment.At the heart of this architecture are open source platforms, Kubernetes and Istio. Customers will be able to accelerate on-premises app modernization using a Kubernetes-based container strategy that’s consistent with cloud-native technology. On-premises, Cisco’s hyper-converged platform, Cisco HyperFlex, will provide a cloud-ready solution for Kubernetes and containers, and management tools to enforce security and consumption policies.We’re working together to deliver a consistent Kubernetes environment for both on-premises Cisco Private Cloud Infrastructure and Google’s managed Kubernetes service, Google Container Engine. This way, you can write once, deploy anywhere and avoid cloud lock-in, with your choice of management, software, hypervisor and operating system. We’ll also provide a cloud service broker to connect on-premises workloads to Google Cloud Platform (GCP) services for machine learning, scalable databases and data warehousing.With Istio, an open source, container- and microservice-optimized technology that we launched with partners earlier this year, developers can use policy-driven controls to scalably connect, help secure, discover and manage services. Istio is an easy way to create a network mesh of deployed services with load balancing, service-to-service authentication and monitoring built in, without requiring any changes to the actual code running the services. Thus, Istio makes it easier for developers to implement new, more portable services, and creates a separate policy-based platform to configure and manage those services centrally.This partnership to enhance existing on-premises infrastructure and extend it to the cloud addresses tough operational problems that enterprises have traditionally struggled to solve. It also takes advantage of Cisco’s best-of-breed capabilities, including the ability to extend Cisco’s network and security policies and configurations and monitor application behavior across hybrid cloud environments. Let’s take a look at some of the initial patterns we envision this solution addressing: existing on-premises services, hybrid services and local execution.Existing on-premises servicesOur work with Cisco enables app developers to build modern services that scale and can extend their customer reach while consuming data locked in existing systems that have not yet made the move to the cloud. This solution will extend the reach of existing on-premises systems with services running on Google Cloud that communicate using modern APIs. Google’s Apigee API management platform allows developers to quickly and more securely access legacy systems without all the complexity. This approach helps enterprises get up and running in the cloud at their own pace while preserving the value in their existing on-premises investments. Hybrid servicesCustomers will be able to use the Cisco Private Cloud Infrastructure to deploy and manage container clusters powered by Kubernetes. Using a GCP service catalog, they'll be able to easily configure their applications to use remote services, without needing detailed knowledge about how those services are created or managed. Istio can be used to pro[...]

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Do more from your inbox with Gmail Add-onsDo more from your inbox with Gmail Add-onsProduct Manager, Gmail

Tue, 24 Oct 2017 17:00:00 +0000

For many of us, email is mission control—the prompt to generate an invoice, prepare a presentation or follow up on a sales opportunity. With so many to-dos, imagine if you could complete these tasks directly from your inbox without interrupting your workflow.We believe email can do more, which is why we’re launching Gmail Add-ons, a new way to work with your favorite business apps directly in Gmail. Gmail Add-ons, built for your workflowsRather than toggling between your inbox and other apps, use add-ons to complete actions right from Gmail. With Gmail Add-ons, your inbox can contextually surface your go-to app based on messages you receive to help you get things done faster. And because add-ons work the same across web and Android, you only need to install them once to access them on all of your devices. Click the settings wheel on the top right of your inbox and then “Get add-ons” to get started. We made Gmail Add-ons available in developer preview earlier this year, and since then, our partners have built integrations to help businesses connect with customers, track projects, facilitate invoicing and more. Here’s a list of partners that have built Gmail Add-ons you can install today:Asana: Turn communication with clients, customers and teammates into tasks that can be tracked with your team in Asana, all from your inbox. Dialpad: Message or call colleagues on your device, any time. Automatically view recent communications or save a new contact straight from Gmail. DocuSign (coming soon): Sign and execute contracts, agreements and other documents directly in Gmail using the DocuSign add-on.Hire: Add candidates, manage candidate information and upload resumes without leaving Gmail. You can access full job applications from the Hire add-on. Intuit QuickBooks Invoicing: Create and send professional invoices directly in Gmail. Let customers pay you online and track invoice status and payments no matter where you are. ProsperWorks: Easily access prospect or customer data, and log activities from calls, demos and meetings. You can also scan related opportunities, tasks and events. RingCentral: See the online/offline status of RingCentral contacts, review recent call history, make outbound calls (requires RingCentral for Mobile) and view and send SMS messages.Smartsheet: Add email content and desired attachments directly to Smartsheet without leaving Gmail.Streak: Add email threads to deals, view enriched contact info and quickly respond with snippets directly from Gmail with the Streak add-on. Trello: Turn email into actionable tasks in Trello to give your team a shared perspective on the work that needs to be done. Wrike: Create Wrike tasks from emails, view and update task details, and send and receive Wrike task comments.If you're a developer, you can also easily create add-ons for your app or your organization—write your add-on code once and it will run natively in Gmail on web and Android right away. Learn more.Try Gmail Add-ons todayKnock out action items the minute they hit your inbox. G Suite and Gmail users can check out the G Suite Marketplace to find and install Gmail Add-ons.[...]New Gmail Add-ons to help you speed up your workflows at work.

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Delivering better government services at lower costs with ChromeDelivering better government services at lower costs with ChromeDirector of Application Services

Thu, 19 Oct 2017 16:00:00 +0000

Editor’s note: Today’s post comes from Vijay Badal, Director of Application Services of DOTComm. Founded in 2003, DOTComm provides centralized IT support and consulting for 70 government agencies in the city of Omaha and Douglas County, NE. DOTComm uses Chrome browser and G Suite to improve employee productivity and mobility and cut IT costs.At DOTComm, our employees provide technical support for more than 5,000 government workers throughout Omaha and Douglas County. Because these workers are spread across 120 different locations, our employees need access to the tools they need to do their jobs whether they’re in the office or on site with our customers. Several years ago, we realized the legacy systems we were using were getting in the way.When employees had to travel to provide technical support for the government agencies we serve, they didn’t have mobile access to important documents, or the ability to share and send files back to the office, such as videos that outlined technical issues. In addition, hardware and licensing were costly, and inflexible productivity applications were making it difficult for employees to collaborate or work from the road. Plus, we needed half a dozen employees just to maintain our infrastructure!To solve these challenges, we turned to Chrome and G Suite. Chrome is fast, secure and gives our staff access to thousands of useful extensions. It’s also allowed us to standardize across our desktop and mobile devices. G Suite has helped us cut hardware costs and improve collaboration and mobility. With Chrome and G Suite, we no longer pay thousands of dollars in annual licensing fees, and we’ve reduced the number of people managing infrastructure from six to one, freeing up the other five people to work on different tasks.Chrome’s extensions have been big productivity boosters. One extension syncs the staffs’ Google calendars with their Salesforce calendars. Previously, employees had to check two separate apps and cross-reference two separate calendars. Now they only need to check one. Another extension gives staff mobile access to Google Docs and Google Sheets. This means they can work nearly anywhere. When they’re out of the office, or in the field, they can create and share files on any device they need.As an IT department, we’re particularly pleased with the security and other IT benefits we get with Google. Chrome has built-in malware and phishing protection, and we use the G Suite admin console to ensure all user downloads are stored on the same network drive so they can be checked for malware. The G Suite admin console lets us control Chrome settings for employees, including adding extensions on whitelists so employees can use them, pushing recommended extensions to users, and rolling out Chrome updates on a scheduled timeframe. That’s made our IT administrators’ lives much easier and has been a huge timesaver. And because we centrally manage the rollout of extensions for new employees, individual city and departments no longer need to have a dedicated IT person working on new hire application orientation. So we save time and money with each new hire.Meanwhile, the number of help tickets for IT support has plummeted, from 30 a day to one or two. For example, we no longer have to deal with local archive files, which means our staff spends less time troubleshooting and the government employees we serve don’t waste time wrestling with unfamiliar technology. Productivity has increased as well. For example, City Police, City Fire, and County Health departments all use shared Google Sheets within their individual precincts for shift change management. This allows them to roll over shift changes swiftly and efficiently[...]

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Time for a refresh: meet the new Google Calendar for webTime for a refresh: meet the new Google Calendar for webProduct Manager, Google Calendar

Tue, 17 Oct 2017 16:00:00 +0000

Check your schedule. Starting today, a fresh look and new features are coming to Google Calendar on the web to help you manage your time more efficiently and get more done.We’re taking a lot of what you know and love from Calendar’s mobile application, like the modern color palette and sleek design, and bringing it to the web with a responsive layout that auto-adjusts to your screen size. We’ve also added more features for enterprises to help teams schedule and prepare for meetings. Over the years, you’ve shared valuable feedback on how we can enhance Calendar to better fit your needs and we’re excited to bring new improvements. Now, it’s even easier to manage your schedule at your desk. In the new Calendar for web, you can:See conference room details when booking a room. G Suite admins can now enter detailed information about their organization’s meeting rooms—so employees know where a conference room is located, how large it is, and whether it has audio/video equipment or is wheelchair accessible. Employees can simply hover over the room name in Calendar when they want to book a space, and a hovercard will pop up with details about the conference location and resources. Add rich formatting and hyperlinks to your Calendar invites. Link to relevant spreadsheets, documents or presentations in your Calendar invite and open them directly from the new “Event Detail” view. This can help you create more detailed agendas and ensure all materials are in one place before your meeting starts. Manage multiple calendars side by side in “Day” view. Now you can view and manage calendars in separate columns. This makes it easier for employees who manage multiple calendars, like administrative assistants, to schedule meetings on behalf of their teams. Click “Day” view and select the calendars you want to compare. There are a number of other changes in Calendar, too. Now you can see contact information of meeting participants when you hover over their names in a Calendar invite. There’s also a new way to view and restore deleted items in one place in case you accidentally delete a meeting. Additionally, "Day,” "Week,” and "Month" views are now more accessible, featuring better compatibility with screen readers. For more detail on changes, check out this post. These new changes in Calendar can help your teams better manage their time, and G Suite admins can enable these new updates starting today. Read this post for more information on rollout options. And if you use Calendar for personal use, click “Use new Calendar” in the upper righthand corner of the main Calendar view to get started.[...]Check out Google Calendar's new look and features for businesses.

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8 swift steps G Suite admins can take to secure business data8 swift steps G Suite admins can take to secure business dataProduct Manager, G SuiteSecurity Product Marketing, G Suite

Thu, 12 Oct 2017 17:00:00 +0000

Security doesn’t have to be complicated. With G Suite, admins can manage and help protect their users with minimal effort because we've designed our tools to be intuitive—like Vault, which helps with eDiscovery and audit needs, and data loss prevention, which helps ensure that your “‘aha”’ moments stay yours. Here are some key security controls that you can deploy with just a few clicks to get more fine-grained control of your organization's security.1. Enable Hangouts out-of-domain warningsIf your business allows employees to chat with external users on Hangouts, turn on a setting that will show warnings to your users if anyone outside of your domain tries to join a Hangout, and split existing group chats so external users can’t see previous internal conversations. This substantially reduces the risk of data leaks or falling prey to social engineering attacks (From the Admin console dashboard, go to Apps > G Suite > Google Hangouts > Chat settings > Sharing options). 2. Disable email forwardingExercising this option will disable the automatic email forwarding feature for users, which in turn helps reduce the risk of data exfiltration in the event a user’s credentials are compromised. 3. Enable early phishing detectionEnabling this option adds further checks on potentially suspicious emails prior to delivery. Early phishing detection utilizes a dedicated machine learning model that selectively delays messages to perform rigorous phishing analysis. Less than 0.05 percent of messages on average get delayed by a few minutes, so your users will still get their information fast. 4. Examine OAuth-based access to third-party appsOAuth apps whitelisting helps keep company data safe by letting you specifically select which third-party apps are allowed to access users’ G Suite data. Once an app is part of a whitelist, users can choose to grant authorized access to their G Suite apps data. This helps to prevent malicious apps from tricking people into accidentally granting access to corporate data. 5. Check that unintended external reply warning for Gmail is turned on.Gmail can display unintended external reply warnings to users to help prevent data loss. You can enable this option to ensure that if your users try to respond to someone outside of your company domain, they’ll receive a quick warning to make sure they intended to send that email. Because Gmail has contextual intelligence, it knows if the recipient is an existing contact or someone your users interact with regularly, so it only displays relevant warnings. This option is on by default. 6. Restrict external calendarTo reduce the incidence of data leaks, make sure that Google Calendar details aren’t shared outside your domain. Limiting sharing to “free” or “busy” information protects you from social engineering attacks that depend on gleaning information from meeting titles and attendees. 7. Limit access to Google GroupsBy setting default Google group access to private, you can limit external access to information channels that may contain confidential business information, like upcoming projects. [...]

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Google Cloud rolls out data processing terms addressing GDPR changesGoogle Cloud rolls out data processing terms addressing GDPR changesHead of EMEA Data Protection and ComplianceDirector of Data Protection and Compliance

Thu, 12 Oct 2017 16:00:00 +0000

On May 25, 2018, the most significant piece of European data protection legislation to be introduced in 20 years will come into force when the EU’s General Data Protection Regulation (GDPR) replaces its 1995 Data Protection Directive. We know that preparing for this regulatory change is a priority for the millions of organizations who rely on our cloud services to run their businesses, and it’s equally a priority for us.

Yesterday we rolled out the Data Processing Amendment (Version 2.0) for G Suite and the Data Processing and Security Terms (Version 2.0) for Google Cloud Platform (GCP), both of which have been specifically updated to reflect the GDPR. We’re making these terms available well in advance of the entry into force of the GDPR to facilitate our customers’ compliance assessments and GDPR readiness when using Google Cloud services. Our customers can opt in now to these updated versions within the admin consoles for G Suite and GCP (as applicable).

Google is committed to GDPR compliance and to helping our customers with their own compliance journeys. Further information regarding Google Cloud and the GDPR is available on our Cloud GDPR website.


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Why building on an environmentally responsible cloud mattersWhy building on an environmentally responsible cloud mattersSustainability Lead

Tue, 10 Oct 2017 19:00:00 +0000

Operating Google in an environmentally sustainable way has been a core value from day one. Each year we release our environmental report to share updates on our progress towards a more sustainable future. This year’s report marks our 10th year of carbon neutrality, and we’re excited to share that, in 2017, we’ll reach our goal of 100 percent renewable energy for all of our operations. This includes our data centers, which support our millions of customers on Google Cloud.As more and more companies transform their businesses digitally, or build new ones, renewable energy is increasingly critical. As businesses, we affect the environment in ways often not clearly visible. Continued and accelerated digital transformation will generate a large digital exhaust. Some projections have data centers consuming as much as 13 percent of the world’s electricity by 2030. If that electricity is not sourced responsibly, it has the potential to significantly and negatively impact the environment. We believe that environmental impact should be an important consideration—alongside factors such as price, security, openness and reliability—when it comes to data storage, processing and development. Fortunately, more and more companies are making commitments toward sustainability.Here are a few ways businesses can create real impact:By moving from a self-managed data center or colocation facility to Google Cloud Platform (GCP), the emissions directly associated with your company’s compute and data storage will be reduced to zero.Businesses that switch to cloud-based productivity tools like G Suite have reported reductions in IT energy use and carbon emissions by 65 percent to 85 percent.Machine learning workloads can require complex computations that are energy intensive. Google Cloud TPUs are designed with energy efficiency in mind, specifically to accelerate deep learning workloads at higher teraflops per watt compared to general purpose processors.Energy efficient cold storage options can help you retain data long term without sacrificing speed to access.Google takes our commitment to sustainability very seriously. Many data centers use almost as much non-computing or "overhead" energy (like cooling and power conversion) as they do to power their servers. At Google, we've reduced this overhead to only 12 percent (a.k.a. a PUE of 1.12). We also use our own machine learning in our data centers, which enables the analysis of massive amounts of operational data center data to create actionable recommendations, automated controls and 15 percent further reduction in energy overhead.For each unit of electricity we use as a company, we’ve committed to purchasing an equivalent amount (or more) of renewable energy. This includes the energy we use to power all our Google Cloud users. We also have a high bar for the energy we purchase: We strive to buy renewable energy from projects that are new to the grid, enabling those developers to finance and add even more green power.  In fact, Google is the largest corporate purchaser of renewable energy in the world. We’re very proud that Greenpeace gave us an A rating in the 2016 Clicking Clean report, its annual benchmark of the IT sector’s energy performance. But we know there’s still more work to be done. We believe that building on a sustainable cloud is not just good for the environment, [...]

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Best commute ever? Ride along with Google execs Diane Greene and Fei-Fei LiBest commute ever? Ride along with Google execs Diane Greene and Fei-Fei LiManaging Editor

Tue, 03 Oct 2017 17:35:00 +0000

Editor’s Note: The Grace Hopper Celebration of Women in Computing is coming up, and Diane Greene and Dr. Fei-Fei Li—two of our senior leaders—are getting ready. Sometimes Diane and Fei-Fei commute to the office together, and this time we happened to be along to capture the ride. Diane took over the music for the commute, and with Aretha Franklin’s “Respect” in the background, she and Fei-Fei chatted about the conference, their careers in tech, motherhood, and amplifying female voices everywhere. Hop in the backseat for Diane and Fei-Fei’s ride to work.(A quick note for the riders: This conversation has been edited for brevity, and so you don’t have to read Diane and Fei-Fei talking about U-turns.) Fei-Fei: Are you getting excited for Grace Hopper? Diane: I’m super excited for the conference. We’re bringing together technical women to surface a lot of things that haven’t been talked about as openly in the past. Fei-Fei: You’ve had a long career in tech. What makes this point in time different from the early days when you entered this field?Diane: I got a degree in engineering in 1976 (ed note: Fei-Fei jumped in to remind Diane that this was the year she was born!). Computers were so exciting, and I learned to program. When I went to grad school to study computer science in 1985, there was actually a fair number of women at UC Berkeley. I’d say we had at least 30 percent women, which is way better than today.It was a new, undefined field. And whenever there’s a new industry or technology, it’s wide open for everyone because nothing’s been established. Tech was that way, so it was quite natural for women to work in artificial intelligence and theory, and even in systems, networking, and hardware architecture. I came from mechanical engineering and the oil industry where I was the only woman. Tech was full of women then, but now less than 15 percent of women are in tech. Fei-Fei: So do you think it’s too late?Diane: I don’t think it’s too late. Girls in grade school and high school are coding. And certainly in colleges the focus on engineering is really strong, and the numbers are growing again.Fei-Fei: You’re giving a talk at Grace Hopper—how will you talk to them about what distinguishes your career? Diane: It’s wonderful that we’re both giving talks! Growing up, I loved building things so it was natural for me to go into engineering. I want to encourage other women to start with what you’re interested in and what makes you excited. If you love building things, focus on that, and the career success will come. I’ve been so unbelievably lucky in my career, but it’s a proof point that you can end up having quite a good career while doing what you’re interested in. I want to encourage other women to start with what you’re interested in and what makes you excited. If you love building things, focus on that, and the career success will come. Diane Greene Fei-Fei: And you are a mother of two grown, beautiful children. How did you prioritize them while balancing career?Diane: When I was at VMware, I had the “go home for dinner” rule. When we founded the company, I was pregnant and none of the other founders had kids. But we were able to build a the c[...]

Access information quicker, do better work with Google Cloud SearchAccess information quicker, do better work with Google Cloud SearchProduct Manager, Google Cloud Search

Tue, 03 Oct 2017 17:00:00 +0000

We all get sidetracked at work. We intend to be as efficient as possible, but inevitably, the “busyness” of business gets in the way through back-to-back meetings, unfinished docs or managing a rowdy inbox. To be more efficient, you need quick access to your information like relevant docs, important tasks and context for your meetings.Sadly, according to a report by McKinsey, workers spend up to 20 percent of their time—an entire day each week—searching for and consolidating information across a number of tools. We made Google Cloud Search available to Enterprise and Business edition customers earlier this year so that teams can access important information quicker. Here are a few ways that Cloud Search can help you get the information you need to accomplish more throughout your day. 1. Search more intuitively, access information quickerIf you search for a doc, you’re probably not going to remember its exact name or where you saved it in Drive. Instead, you might remember who sent the doc to you or a specific piece of information it contains, like a statistic.A few weeks ago, we launched a new, more intuitive way to search in Cloud Search using natural language processing (NLP) technology. Type questions in Cloud Search using everyday language, like “Documents shared with me by John?,” “What’s my agenda next Tuesday?,” or “What docs need my attention?” and it will track down useful information for you. 2. Prioritize your to-dos, use spare time more wiselyWith so much work to do, deciding what to focus on and what to leave for later isn’t always simple. A study by McKinsey reports that only nine percent of executives surveyed feel “very satisfied” with the way they allocate their time. We think technology, like Cloud Search, should help you with more than just finding what you’re looking for—it should help you stay focused on what’s important.Imagine if your next meeting gets cancelled and you suddenly have an extra half hour to accomplish tasks. You can open the Cloud Search app to help you focus on what’s important. Powered by machine intelligence, Cloud Search proactively surfaces information that it believes is relevant to you and organizes it into simple cards that appear in the app throughout your workday. For example, it suggests documents or tasks based on which documents need your attention or upcoming meetings you have in Google Calendar.3. Prepare for meetings, get more out of themEmployees spend a lot of time in meetings. According to a study in the UK by the Centre for Economics and Business, office workers spend an average of four hours per week in meetings. It’s even normal for us to join meetings unprepared. The same group surveyed feels like nearly half of the time (47%) spent in meetings is unproductive.Thankfully, Cloud Search can help. It uses machine intelligence to organize and present information to set you up for success in a meeting. In addition to surfacing relevant docs, Cloud Search also surfaces information about meeting attendees from your corporate directory, and even includes links to relevant conversations from Gmail.Start by going into Cloud Search to see info related to your next meeting. If you’re interested in looking at another meeting later in the day, just click on “Today’s meetings” and it will show you your agenda for the day. Next, select an event in your agenda (sourced from your Calendar) and Cloud Search will recommend information that[...]

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