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Preview: Most Popular White Papers and WebcastsCRM Research

Most Popular White Papers and Webcasts CRM Research

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Published: Thu, 19 Oct 2017 09:40:17 EDT

Last Build Date: Thu, 19 Oct 2017 09:40:17 EDT


The Customer Engagement Benefits of CRM Tools

Mon, 16 Oct 2017 24:00:00 EDT

In this expert e-guide, explore how Starbucks and Wal-Mart decided to shake up their customer engagement strategies, and the results of doing so. Then, uncover how CRM tools can improve much more than just customer engagement. Published by: Microsoft

IoT Revamps Field Services & Customer Engagement

Mon, 16 Oct 2017 24:00:00 EDT

Including insights from Andrew Leigh (VP of Alliances at Jitterbit) and Scott Amyx (CEO of Amyx+), this expert guide explores how field services can be supercharged with an integrated IoT strategy, and how the IoT enhances customer engagement for brands and marketers. Published by: Microsoft

The CRM Market Today

Mon, 16 Oct 2017 24:00:00 EDT

In this e-guide, uncover how Microsoft is establishing new incentives and compensation strategies to better align field sales and channel partners, and how (and why) Microsoft is planning to focus its future on Dynamics 365, AI and digital transformation. Plus, learn how new CRM tools are revolutionizing engagement. Published by: Microsoft

Customer analytics techniques boost sales and service strategies

Wed, 11 Oct 2017 24:00:00 EDT

In this expert handbook, learn how cutting-edge companies are applying rapidly evolving analytics tools to find more prospective customers and better improve their experiences after the initial sale. Plus, discover more about the human factors that not even new analytics can replace. Published by: SearchCRM

Integrate Your Business Apps with Dynamics CRM to Deliver Enterprise Spanning Solutions

Fri, 06 Oct 2017 24:00:00 EDT

Discover how to extend the use of CRM data across your organization by creating flexible, easy-to-integrate apps with visual, low-code development tools that reduce the need for custom coding. Published by: K2

SAP HANA and IBM Power Systems: Better Together

Mon, 09 Oct 2017 24:00:00 EDT

If you're looking to accelerate your ability to leverage SAP data and generate real-time insights, you may want to consider examining the servers that support your key apps and databases like SAP HANA. Learn about IBM Power Systems and how they measure up when compared to traditional x86-based servers. Published by: EOH IBM

Contact Centers: How Gartner's Criteria Shook Up Vendor Rankings

Tue, 03 Oct 2017 24:00:00 EDT

Uncover why organizations are shifting to contact center as a service (CCaS) to replace their current infrastructure. Published by: Five9

Computer Weekly – 3 October 2017: Digitally preserving history

Fri, 29 Sep 2017 24:00:00 EDT

In this week's Computer Weekly, we find out how cloud technologies are helping Gibraltar to digitally preserve historic documents and safeguard its cultural heritage. We examine progress on the roll-out of the new NHS national network. And our latest buyer's guide looks at cloud-based ERP software. Read the issue now. Published by:

Strategic marketing software boosts inbound marketing tactics

Fri, 22 Sep 2017 24:00:00 EDT

Marketers know that their tools and strategies have to change in the era of inbound marketing. In our exclusive guide, discover the 5 must-have features to look for in a marketing automation platform and how to get ROI from digital marketing technology. Participate in our brief CRM Survey today, and receive immediate access. Published by: TechTarget