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Shopping & Payments

Shopping & Payments

Last Build Date: Wed, 19 Oct 2016 21:00:00 +0000


Android Pay says “Nei hou” to Hong KongAndroid Pay says “Nei hou” to Hong KongSenior Director, Product Management

Wed, 19 Oct 2016 21:00:00 +0000

Whether you’re heading out to buy groceries, grabbing a cup of coffee, or picking up some egg tarts for your family and friends, now your Android phone is all you need as you walk out the door. Starting today, Android Pay is available in Hong Kong to help you speed through purchases in stores and in apps.  Hongkongers can now use Android Pay at over 5,000 locations in Hong Kong where contactless payments are accepted, including stores such as at 7-Eleven, Circle K, Fortress, Mannings, Maxim’s Cakes, MX, McDonald’s, Pacific Coffee, PARKnSHOP, SmarTone, Watsons, Wellcome and more. Android Pay also stores your gift cards, loyalty cards and special offers right on your phone. Android Pay can also help you breeze through checkout in your favorite apps, including Boutir Collect, Deliveroo, Kaligo, Klook, Snaptee, and coming soon, Uber and more. Just look for the Android Pay button, and say goodbye to entering your payment and address details each time you buy. To get started, download the app from Google Play. It’s available on all Android devices that are NFC-enabled, supporting Google Play Services, and running on KitKat 4.4 or higher. Android Pay works with MasterCard and Visa cards from BEA, DBS, Dah Sing Bank, Hang Seng Bank, HSBC, and Standard Chartered Bank in Hong Kong. You can add multiple cards (there’s no limit to how many you can add) and select which card you want to use before you pay, so you can always enjoy the best deals available. Merchants, want to accept Android Pay?As an open platform, Android Pay is available to merchants that want to push mobile payments forward. In-store merchants can access the Android Pay Merchant Help Centre or reach out to acquirer partners such as DBS, First Data and Hang Seng to learn more about accepting contactless payments.For online merchants, just visit the Android Pay API developer site to learn how to accept Android Pay in your app. We’re working with payment processors such as: Adyen, Braintree, First Data, Global Payments, Stripe and Worldpay to make enabling Android Pay in Hong Kong simple and easy. Get started with Android Pay in Hong Kong today: Download from Google Play, add your card and start tapping and shopping![...]Starting today, Android Pay is available in Hong Kong to help you speed through purchases in stores and in apps.

Tap. Pay. Yes! Android Pay welcomes Chase and moreTap. Pay. Yes! Android Pay welcomes Chase and moreSenior Director, Product Management

Wed, 07 Sep 2016 10:00:00 +0000

Update September 13: We’re pleased to add that Natwest, Royal Bank of Scotland, Santander and Ulster Bank are all launching on Android Pay in the U.K. today, with TSB coming soon!Android Pay helps millions of people pay for things simply and securely with their Android smartphones. We’ve expanded to the U.K., Singapore and Australia and added hundreds of new banks, enabling people to tap to pay at millions of stores — and in hundreds of apps, including recent order-ahead newcomers: Domino’s in Australia, hungryhouse in the U.K. and Grubhub and Seamless in the U.S.Today, we're excited to share some updates.More banks in the U.S. and U.K. It’s with great delight that we welcome Chase, one of the largest banks in the U.S., to the Android Pay family. Starting today, Android Chase customers can add their eligible Chase Visa cards like Freedom, Slate, Sapphire, United Mileage Explorer and Hyatt Credit Card to Android Pay. Customers will be able to enjoy the same benefits and protections they’re used to getting with their Chase card – while making contactless purchases in stores and apps. You can learn more about how to get started with Chase and Android Pay here, and see a full list of all the banks supported in the U.S.And across the pond in the U.K., Santander and TSB customers and more will soon be able to add their cards to Android Pay. This rollout will start over the coming weeks – you can follow @Android on Twitter to find out exactly when. More value from your favorite merchantsWe’ve also been working closely with our merchant partners to streamline the checkout experience and increase the value people get from Android Pay.At Walgreens, we recently integrated their Balance Rewards loyalty program with Android Pay at more than 8,100 locations nationwide. Now, with just two taps at checkout, Walgreens customers paying with Android Pay can enjoy savings, earn and redeem loyalty points, and pay for their purchases. And there’s no need to even open the app – it’s smart enough to know when to pull up a customer’s Balance Rewards card and when to pay. We’re also thrilled to partner with Dunkin’ Donuts and Chili’s, who will both be integrating their loyalty programs with Android Pay in the coming months. mobile checkout experience on Chrome coming soon With Uber, we’re excited to be the first mobile wallet to deeply integrate with their newPayment Rewards program, which allows users to unlock timely discounts. Starting today through October 15, all Android Pay users in the U.S. can enjoy 50% off 10 Uber rides.* No codes, no hassle – just use Android Pay on Uber to get your discounted rides.More checkouts made simpleWe’re moving beyond mobile apps and bringing the simplicity and security of Android Pay onto the mobile web. Users will soon be able to speed through mobile checkout on Chrome using Android Pay on sites like, and many more to come. Just like in stores and in apps, Android Pay does not share actual account numbers with merchants, so users can shop online with confidence, knowing that Android Pay keeps their card number secure.We’re looking forward to bringing Android Pay to more countries, more banks, and more of your favorite stores, sites, and apps. Stay tuned for more updates soon.*Merchant terms apply[...]Starting today, Android Chase customers can add their eligible Chase Visa cards to Android Pay.

Tap. Pay. Islandwide: Android Pay arrives in SingaporeTap. Pay. Islandwide: Android Pay arrives in SingaporeSenior Director, Product Management

Mon, 27 Jun 2016 21:00:00 +0000

What’s the one thing we can’t leave home without? Our smartphones. And starting today, with Android Pay, that’s all Singaporeans will need to pay for their morning kopi, taxi, tapao lunches or even their groceries at the end of the day. How does Android Pay work? Using Android Pay is simple. Just wake your phone (you don’t even have to open an app), hold it to the payment terminal, and voilà — your payment is done. You’ll get a notification on your phone telling you how much you spent where. To get started, download the app from the Play Store. It’s available on all Android devices that are NFC-enabled and running on KitKat 4.4 or higher. Because Android Pay doesn’t share your actual credit or debit card number with the merchant when you pay, it’s even safer than using a plastic card. If your phone is ever lost or stolen, you can simply use Android Device Manager to instantly lock your device from anywhere, secure it with a new password, or even wipe it clean of your personal information. Android Pay works with MasterCard® and Visa cards from DBS, OCBC Bank, POSB, Standard Chartered Bank and UOB. You can add multiple cards (there’s no limit to how many cards you can add) and select which card to charge the amount to, so you can always enjoy the best deals available. Shop (and save) at your favorite stores Singaporeans can now use Android Pay at thousands of retail locations islandwide that accept NFC contactless payments, including 7-11, BreadTalk, Cold Storage, McDonald’s, NTUC FairPrice, StarHub, Toast Box, Uniqlo, and Watsons. Take a look here for more places where you can use Android Pay. Android Pay also stores your gift cards, loyalty cards and special offers right on your phone. You’ll no longer need to worry about leaving them at home, plus you’ll get special offers as an Android Pay user. We are also working closely with leading loyalty programmes such as NTUC Link’s Plus! Rewards Programme and CapitaLand's CAPITASTAR. Users will be able to earn reward points and enjoy special offers across multiple retail outlets soon with just a tap. Pay in apps Android Pay will also let you breeze through checkout when you shop in your favorite mobile apps. There’s no need to enter your payment or address details every time. Look for the Android Pay purchase button when the feature launches later in the year in apps like Deliveroo, Grab, Shopee, Singapore Airlines, Uber, Zalora, with many more to come. Merchants, want to accept Android Pay? As an open platform, Android Pay is available to any merchant that wants to push mobile payments forward. Just visit the Android Pay API developer site to learn how to accept Android Pay in your app. By working closely not just with banks and retailers, but also payment processors such as Braintree, Stripe, and FirstData, we’re making using Android Pay across apps simple and easy. Singapore is the first country in Asia to get Android Pay, but this is only the start, so stay tuned![...]Now Singaporeans can use their smartphones and Android Pay to pay for their morning kopi, taxi, tapao lunches or even their groceries.

Android Pay now in the UK, new countries on the wayAndroid Pay now in the UK, new countries on the waySenior Director, Product Management

Wed, 18 May 2016 09:00:00 +0000

Starting today, Android Pay is now available in the UK, one of the most advanced contactless nations in the world. Android Pay helps people pay for things simply and securely with their Android smartphones. This builds on the launch of Android Pay in the US last year, with new countries coming soon. So, where does Android Pay work in the UK?You will be able to use Android Pay everywhere contactless payments are accepted including your favourite high street stores like Boots, Starbucks and Waitrose and pay for the Tube, bus and train with Transport for London. Just tap with your phone as you would with your card. It’s that simple. And businesses across the country with contactless terminals won’t need to do anything else to be able to accept Android Pay in store.Android Pay will also speed up checkout in your favourite apps including JD Sports, Deliveroo, YPlan, and many more.Also, we will be launching Android Pay Day, bringing special offers each month to brighten the last week before pay day. Starbucks UK and Deliveroo will be among the first to reward Android Pay users in the UK. Stay tuned for more offers which will roll out in the months to come. To start using Android Pay you’ll need to download the Android Pay app on Google Play and have an eligible MasterCard or Visa credit or debit card from one of our supported banks, such as Bank of Scotland, First Direct, Halifax, HSBC, Lloyds Bank, M&S Bank, MBNA and Nationwide Building Society, with new banks being added all the time. Security is at the centre of Android Pay. With industry standard tokenisation, Android Pay doesn’t send merchants your real card number when you purchase. Android Pay also makes it convenient to keep track of payments and to lock your device if it becomes lost or stolen. What’s next? Android Pay will soon be available in Singapore and Australia. And we will continue to add more countries, features, banks and stores in the coming months—making it even easier to pay with your Android phone around the globe. Get started with Android Pay in the UK today: download the app on Google Play, add your card and start shopping. It’s as easy as Tap. Pay. Done.[...]Now in the U.K., people can use Android Pay at high street stores like Boots, Starbucks and Waitrose and pay for the Tube, bus and train with Transport for London.

Tap. Pay. UK.Tap. Pay. UK.Senior Director, Product Management

Wed, 23 Mar 2016 10:00:00 +0000

Android users in the UK are already enjoying many great features of Android from Google Photos to Google Play, and in the next few months Android smartphones will become even more useful with the launch of Android Pay. We’re bringing together payment networks, banks and retailers to help you pay simply and securely. Android Pay will support MasterCard and Visa credit and debit cards from many of the UK’s major financial institutions — including Bank of Scotland, First Direct, Halifax, HSBC, Lloyds Bank, M&S Bank, MBNA and Nationwide Building Society — with new banks being added all the time. You will be able to use Android Pay everywhere contactless payments are accepted, including your favorite places at which to shop and eat every day, such as Boots, Costa Coffee, Waitrose, and more. You can also tap and pay as you go across London on the Tube, buses and trains, using Android Pay with Transport for London (TfL). Android Pay will help you speed through checkout within your favorite apps including JD Sports, Deliveroo, YPlan, and more. Say goodbye to entering your payment or address details every time you want to shop. Making it easier for developers to include Android Pay in apps We've teamed up with many leading payment platforms, processors, and technology providers in the UK and US to make it even easier to accept Android Pay in stores and apps. Visit the Android Pay API developer site to learn more. More places to tap and pay in the US Android Pay has been growing steadily in the US with 1.5 million new registrations happening each month. You can now tap and pay in millions of physical locations, including Best Buy, Peet’s Coffee & Tea, and Rubio’s in addition to using Android Pay in more apps like Eat24, Eventbrite, and Ticketmaster. And, we’ve teamed up with Plenti to make it easier for you to earn loyalty points and redeem rewards through your Android phone at their participating retailers. Stay tuned for more exciting details in the upcoming months![...]In the coming months, we're launching Android Pay in the U.K. to help you pay simply and securely.

Testing, testing — One, two, Hands FreeTesting, testing — One, two, Hands FreeSenior Director, Product Management

Wed, 02 Mar 2016 16:00:00 +0000

Calling all South Bay residents: we are piloting a new payment app and would love your feedback! First, some background. Since we launched Android Pay, we've averaged 1.5 million new registrations each month in the US alone and there are now over 2 million locations that accept tap and pay. But we’re not stopping there—we're busy working to bring the convenience of Android Pay to more countries and a growing list of stores and apps.At the same time, we also wanted to explore what the future of mobile payments could look like. Imagine if you could rush through a drive-thru without reaching for your wallet, or pick up a hot dog at the ballpark without fumbling to pass coins or your credit card to the cashier. This prompted us to build a pilot app called Hands Free that we’re now in the early stages of testing. It lets you pay in stores quickly, easily, and completely hands-free. While the pilot is still in early stages, we’ve come to a point where we're ready to invite people in the South Bay to test Hands Free with us. Hands Free is currently available on Android and iOS devices and is rolling out to a small number of McDonald’s, Papa John’s, and local eateries in the area. Once you’ve installed and set up the app, Hands Free uses Bluetooth low energy, Wi-Fi, and location services on your phone to detect whether you’re near a participating store. When you’re ready to pay, you can simply tell the cashier, “I’ll pay with Google.” The cashier will ask for your initials and use the picture you added to your Hands Free profile to confirm your identity. At select stores, we’re also in the early stages of experimenting with visual identification so that you can breeze through checkout even faster. This process uses an in-store camera to automatically confirm your identity based on your Hands Free profile picture. All images captured by the Hands Free camera are deleted immediately. To learn more about the Hands Free pilot, please visit the Hands Free website. We’ll continue to improve the technology behind Hands Free, and we’re excited to hear your feedback. As an added thank you for testing Hands Free, we’re offering up to $5 off your first Hands Free purchase at participating stores.[...]Imagine if you could rush through a drive-thru without reaching for your wallet, or pick up a hot dog at the ballpark without fumbling to pass coins or your credit card to the cashier.

Fresh grocery delivery to your doorstepFresh grocery delivery to your doorstepProduct Manager

Wed, 17 Feb 2016 16:00:00 +0000

Everyone wants milk delivered with their cookies — that’s why we're excited to start adding fresh groceries to Google Express. Since we launched Express, you’ve ordered enough water to fill 10.5 Olympic-sized swimming pools and enough toilet paper to circle the earth 15 times. But we’ve also heard your feedback that you’d love for Express to help you check off your entire grocery list, including fruit, vegetables, meat, seafood, dairy, and frozen foods. And so today we're launching a pilot in select Los Angeles and San Francisco neighborhoods, so that you can get same-day delivery of your fresh groceries. We’ll start in areas of LA including Pacific Palisades, Westwood, Venice, and Marina del Rey, and in San Francisco neighborhoods such as the Financial District, the Mission, and Potrero Hill, along with many others. You can check the maps below to see if you’re eligible. Pilot coverage areas in Los Angeles and San Francisco Whether you need to restock your pantry, get some ingredients for tonight’s dinner, or just need some help carrying the heavier stuff — all you have to do is place your order, and we'll take care of the rest. Fresh grocery deliveries start at $2.99 for members and $4.99 for everyone else, and you can choose when you want them delivered in two-hour windows, available every day. While you’re going about your day, your groceries are kept fresh and cold from the grocery store all the way to your doorstep. If you’re new to Google Express, sign up now to get a free 3-month trial membership.* Enjoy $15 off your first purchase by entering code TRYGROCERY at checkout.** We’re always working to make Google Express better, and we hope that fresh groceries make the service even more useful for you.               *3-month trial offer expires Jan. 31, 2017. After free trial, membership auto-renews. Cancel at any time. **Applies only to 1st purchase (even if it’s less than the coupon value). Valid until 3/31/16 while your account’s active. Alcohol, gift cards, membership costs and shipping & service fees excluded. For complete terms and conditions, see[...]We're adding same-day delivery of fresh groceries to Google Express with a new pilot program in select Los Angeles and San Francisco neighborhoods.

From hoverboards to adult onesies: the gifts we’re searching for this holidayFrom hoverboards to adult onesies: the gifts we’re searching for this holidayGoogle Insights

Mon, 30 Nov 2015 00:00:00 +0000

If your holiday shopping plan this season involves grabbing a spare minute on your phone to hunt for presents while you’re standing in line or on the train to work, you’re not alone. More than half of holiday shoppers say they plan to use their smartphones in free moments throughout the day to get their holiday list done. As we wake up to what has become the day for online deal hunting—Cyber Monday—we took a look at the top gifts trending on Google Search to help you shop smarter in those spare moments. Here’s a look at online shopping search trends across the U.S., to give you ideas of what your loved ones might like to find under the tree. Source: Google Shopping Data, U.S., Oct 2015 vs. Oct 2014 Drones are now toys: Drones are no longer expensive playthings for the tech-savvy. Search for “toy drone” and you’ll find countless inexpensive, easy-to-use devices available from department stores and toy stores. And they’re popular—nationwide, shopping searches for drones are up 80% over the past year, and they’re highest in California.Hoverboards are real, and they’re trending: While we’re on the topic of electronic toys, hoverboards are so popular this year they’ve even overtaken searches for drones. They may not be exactly like the boards from Back to the Future or the Lexus commercial, but these two-wheeled boards have become a hot toy this season. Searches for “hoverboards” started trending in the summer and are up more than 500% since July. Source: Google Shopping Data, U.S., Oct 2015 vs. Oct 2014 Holiday onesies are the new “ugly Christmas sweaters”: Last year “ugly Christmas sweaters” were all the rage. This year we’re seeing holiday onesies are the new kitsch partywear of choice, as searches for “adult onesies” are trending even faster than searches for “ugly Christmas sweater.” (Hey—we don’t try to explain these trends. We just report them. -Ed.)Your 90s wardrobe is BACK: Bomber jackets. Levi jeans. Adidas Superstars. Looking at this year’s top-trending apparel list you’ll be forgiven for thinking we’ve gone back to the 90s. Not only have we seen searches for these 90s fashion trends more than double over the past year, each city has their own 90s fashion item of choice—shoppers in Chicago are more interested in Levis while shoppers in New York are on the hunt for Adidas Superstar shoes. Source: Google Shopping Data, U.S., Oct 2015 vs. Oct 2014 “Smart” devices top electronics searches: With more models on the market than ever, both smart watches and smart TVs topped our list of trending electronics this year—with “smart watch” searches seeing a particularly phenomenal growth, up nearly 300% compared to last year. But as smart devices get more popular, retro electronics are also making a comeback: searches for instant cameras like “Polaroid Camera” and “Fujifilm Instax” have been rising steadily in popularity each holiday season.So there you have it. Ready to start shopping? To help you search for these gifts quickly and easily while on-the-go, we recently redesigned Google Shopping on mobile. And for more insights behind this season’s trends, check out the Shopping Insights tool. Happy deal-hunting![...]We took a look at the top gifts trending on Google Search to help you shop smarter.

'Tis the season for mobile shopping'Tis the season for mobile shoppingProduct Manager

Sun, 23 Nov 2014 12:03:00 +0000

It used to be that heading out to stores on Black Friday -- one of the biggest holiday shopping days of the season -- was the best way to find great deals. Now, we may be carrying the best tool for finding deals in our pockets.

This coming weekend, expect to see many of your fellow shoppers checking for deals on their smartphones while braving the lines and crowds at the mall. Nearly 50% of 25-34 year-olds use their phone to shop online while standing in line at a store. And because we want to help you research products more easily this holiday weekend, we’re rolling out new mobile features to Google Shopping.

Starting this week, when you search for a specific product on your smartphone or tablet you’ll see more detailed information about the product and where to buy it, like which stores have it available and product reviews from customers. You’ll also be able to rotate selected products on Google Shopping in 360 degrees to see them in more detail.

Getting a head start on Black Friday

Shoppers are already prepping for Black Friday shopping by researching purchases and deals online. We found that 27% of shoppers have already begun hunting for Black Friday deals online. Here are the top questions people are asking about Black Friday on Google Search. For more trends, visit our Shopping blog.

  • what time do stores open on black friday
  • what time does black friday start
  • when does black friday end
  • what to buy on black friday

Let Google Shopping and your smartphone help you check off what’s on that shopping list of yours and go enjoy everything else about the “most wonderful time of the year.”


Google Express: more cities, more stores and a new nameGoogle Express: more cities, more stores and a new nameHead of Partnerships

Mon, 13 Oct 2014 10:11:00 +0000

One year ago, the first Google Shopping Express order was delivered—a box of granola. Our idea was to make shopping your favorite local stores as easy and fast as shopping online, and to help you get what you need delivered the same day. Since then, you’ve told us how we helped you restock diapers in the nick of time, made sure you had Bananagrams for family game night, and even made you feel connected to the outside world when you were home sick. Along the way, we've expanded to new locations, brought on more merchants, and offered more products. And now, we’re adding to the program you love.More cities, more stores and more productsStarting today, we’re expanding to three new cities: Chicago, Boston, and Washington, D.C. Across all our cities, more than 7 million people can now access our same-day delivery service, and in Northern California almost 12 million can use our next-day service.We’re also adding more merchants: 16 in total over the last couple of months. We’ve added national brands including 1-800-Flowers, Barnes & Noble, Nine West, PetSmart, Vitamin Shoppe and Sports Authority, and regional merchants such as Paragon Sports in New York and Vicente Foods in Los Angeles. In our new markets, we’ve added regional brands including Stop & Shop in Boston; Giant Food in D.C.; and Lux Roses, TigerDirect, Treasure Island Foods and Wrigleyville Sports in Chicago. Additionally, customers in the Bay Area who are 21 and over can now order alcohol. Cheers (and please drink responsibly)!Express membershipStarting today, shoppers who decide to become Google Express members will enjoy:Free same-day or overnight delivery on eligible orders over $15.*First dibs on delivery windowsShared membership with a household memberMembership costs $95/year or $10/month. Or you can choose to pay as you go, at $4.99 per eligible order. Learn more on our Help Center. Either way, we don’t add any hidden markups, so you pay the same price for your stuff on Google Express as you would in-store.New shoppers can try the first three months of membership for free. You can cancel it at any time, so it’s easy to test it out and decide if you like it.A shorter nameWe've also noticed people referring to us as "Google Express"—and we love it. So as of today, we've simplified our name. Plus, we've added a punch of color to our parachute: With more cities, more merchants, and more of your favorite items, Google Express is on its way toward making your life easier by helping you get even more errands out of the way. We hope to give you more free time—and we can’t wait to hear about all the things you do with it.*Free delivery means no shipping & service fees. Same day or overnight depends on availability of delivery windows. Eligible orders are $15+ before taxes/fees in select delivery areas and exclude restricted items. Service fees apply to ineligible orders. Pricing may change. Requires active membership subject to terms & conditions.[...]

Check off your holiday gift list with Google ShoppingCheck off your holiday gift list with Google ShoppingSenior Product Manager

Thu, 21 Nov 2013 17:45:00 +0000

Thanksgiving is just a few days away, and if you’re like us, you still have loads of stuff to buy on your expanding holiday gift list. If you can’t imagine braving the crowds to get everything picked and purchased, don’t worry: our elves have made some improvements to Google Shopping in time for the holidays.Find the hottest toys and get inspired with our holiday shortlistsWe’ve curated holiday shortlists for top gift categories including Hot Toys, Electronics, Google & Android Gadgets, Gifts for the Home, Gifts for Her and Gifts for Him. For those of you looking for something to delight the kids in your life, here are some of the top trending toy searches on Google Shopping this month:Rainbow LoomMinecraft LegosMonster High SetsDoc McStuffins PlaysetsNerf Rebelle Heartbreaker Bow BlasterAnd for those of us wanting to relive our childhoods, we’re also seeing many nostalgic toys making a comeback this year:My Little PonyBarbie DreamhouseFurbyNinja TurtlesEasy-Bake OvenBrowse more quickly and easilyA new shopping experience on desktop, tablet and mobile makes it easier than ever to browse and hone in on items you want to buy, whether it’s a camera, a ski jacket or an ice cream maker. Click on a product to preview details like sizes, colors and description, and find out if it’s available at a nearby local store. If you see an item that’s almost perfect but not quite, click to view “visually similar” items. Make your shortlist and check it twiceShortlists help you keep track of products that catch your eye, compare them at a glance, and share ideas with friends and family. Your shortlist now also stays with you at the top of each page while you browse Google Shopping, so you can keep track of items as you go. Check out the product from all anglesSometimes it’s hard to imagine what an item actually looks like from the online picture. Now, for many items on Google Shopping, you can see a 360° view of the products. These interactive images bring you the in-store feeling of holding and touching a product. Once you’ve got something for everyone on your shopping list, we encourage you to buy something for yourself. You’ve earned it.[...]Our elves have made some improvements to Google Shopping in time for the holidays.

Deck the halls with tools for shoppingDeck the halls with tools for shoppingGroup Product Manager

Tue, 13 Nov 2012 16:26:00 +0000

I love shopping for gifts for my family and friends, but it’s not always easy. Fortunately, the Google Shopping team has built several new tools to help you (and me!) get an early and stress-free start on holiday shopping.Explore products in 360-degree detail on Google ShoppingHaving trouble imagining what a toy actually looks like from the online picture? Now, when searching for a subset of toys on Google Shopping, you can see 360-degree photos of the products. These interactive images bring the in-store feeling of holding and touching a product to your online browsing.Look for the “3D” swivel icon on the product image to see a toy in 360-degree view, on HTML5 enabled browsers. We’ve also put together a Holiday Toy Collection featuring this enhanced imagery—explore the collection on this site. 360-degree imagery is coming for other types of products soon. If you’re a retailer or manufacturer interested in displaying these rich images of your products on Google Shopping, please fill out this form.Use Shortlists to stay organized and collaborate with friends New in Google Shopping, Shortlists make it easier to research products and plan purchases with friends and family. Instead of using bookmarked websites and docs containing long lists of URLs, or back-and-forth emails with friends, you can now consolidate all your shopping research in one place. With Shortlists, you can easily:Keep track of products you like from Google Shopping and across the webView product photos, prices and specs side by sideShare your Shortlist with friends, who can add their own ideasCreate a Shortlist by visiting or clicking the “Add to Shortlist” button as you browse products on Google Shopping. Shortlists on Google Shopping Discover great deals and store promotions on Google Shopping To help you make the most of your holiday budget, Google Shopping now shows discounts or promotions on the products you're viewing. If discounts or promotions are available, you can click on the link and visit the retailer’s site to redeem the offer.That’s not all...a few more new Google Shopping featuresHere are a few of the other tools we’ve created to make your holiday shopping a little easier:Not sure you’ve found the perfect gift? Read reviews from people you know and write your own product reviews on Google Shopping.Found an item that’s almost perfect but not quite? Now you can view“visually similar” results for even more types of products and categories, including jewelry, coats, handbags and more.Buying an important gift? Look for the Google Trusted Store logo as you shop. It indicates a store ships quickly and delivers excellent customer service.Shopping on the go? Browse for gift ideas, find local sales and research products with the new and improved Google Shopper 3.0, currently available for Android.Still need some inspiration? Browse holiday catalogs from the top retailers directly on Google Shopping.Happy holiday shopping![...]The Google Shopping team has built several new tools to help you get an early and stress-free start on holiday shopping.

Connecting shoppers and great stores onlineConnecting shoppers and great stores onlineGroup Product Manager

Thu, 07 Jun 2012 11:17:00 +0000

Online shopping is great for many reasons, but most of all it’s a convenient and fast way to turn your intent to buy that new pair of running shoes, for example, into an actual purchase. But shoppers tell us they’re often nervous about buying from online stores they don’t know. We created the free Google Trusted Stores program to help solve this problem. When shoppers see the Google Trusted Store badge, they know in a snap they’re shopping with a reputable retailer and they can feel confident making an informed purchase.We’ve been testing the program since last fall with about 50 online merchants and more than 10 million orders. It’s working even better than we hoped, generating positive feedback from shoppers and increasing sales for merchants. Starting today, Google Trusted Stores is open to all U.S. merchants who want to apply.Helping shoppers choose stores they can trust The Google Trusted Store badge and report card When shopping online, you may come across the Google Trusted Store badge. Hover over it and you’ll see a “report card” which shows “grades” for that merchant’s shipping and service, including more precise metrics about what the grades mean.This badge is only awarded to online stores that deliver a great overall experience, so even if you haven’t shopped with this merchant before, you can easily tell if they are trustworthy, ship quickly and reliably, and offer exceptional customer service. If there’s a problem with your purchase, we’re here to help. When you buy from a Google Trusted Store, you can opt in to get up to $1,000 lifetime purchase protection per shopper. And our dedicated customer service team is there to work with you and the merchant to assist in resolving the issue.Helping merchants demonstrate their excellence and earn new businessGoogle Trusted Stores helps online stores attract new customers, increase sales and differentiate themselves by showing off their excellent service via the badge on their websites. Soon the badge will also appear on ads and in Google Shopping results. Google Trusted Store badge on AdWords Over the last nine months of the pilot, our tests show that participating in this program can help merchants big and small. For example, Wayfair, the largest online-only retailer of home goods and one of the top 50 largest online retailers as ranked by Internet Retailer, increased sales* on its site by 2.3 percent with Google Trusted Stores. And Beau-coup, a specialty online favors and gifts retailer, saw an 8.6 percent increase*. Take a look at our merchant success stories to learn more about how Google Trusted Stores has had a positive impact on website conversion rates and average order sizes for online retailers.Google Trusted Stores is entirely free, both for shoppers and for online stores. We’re still testing the most helpful ways to display Trusted Stores information to shoppers, so you may see different versions, or none at all, while we conduct experiments. If you’re a merchant and would like to participate in the Google Trusted Stores program, please apply.*Increased sales percentages are based on a combination of uplift in conversion and average order size.[...]When shoppers see the Google Trusted Store badge, they know in a snap they’re shopping with a reputable retailer.