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Latest on e-books, e-paper, DRM and related technologies



Last Build Date: Sat, 21 Apr 2018 15:23:39 GMT

 



100 Million Prime members (disclosure: I'm one.)

Thu, 19 Apr 2018 05:57:40 GMT

100 Prime members and I am one. I won't count out the benefits, at this point in time for that might seem crass. When I first joined I believe it was $49 per year, but maybe they enticed me with a $39 offer. I am still happy. :) *100 Mil Prime!* (https://www.cnbc.com/2018/04/18/amazon-ceo-jeff-bezos-2018-shareholder-letter.html) Image: https://fm.cnbc.com/applications/cnbc.com/resources/img/editorial/2017/07/10/104577651-GettyImages-520695288.600x400.jpg?v=1499719942



Breaking the Seal Does Not Void the Warranty

Thu, 12 Apr 2018 07:00:52 GMT

*FTC: You Can't Void a Warranty by Breaking a Seal (https://www.pcmag.com/news/360366/ftc-you-cant-void-a-warranty-by-breaking-a-seal)* ---Quote--- We've all purchased products that have a little sticker on the back that says something along the lines of "warranty void if removed." Or you actually read the manual or visit a product website where it states any warranty is void if you don't carry out repairs using official parts and service providers. Well, it turns out such demands and claims are illegal, and the FTC is taking action against such practices. In a post on the FTC website, the Federal Trade Commission details how it has sent warning letters to six major companies who market and sell "automobiles, cellular devices, and video gaming systems in the United States." In each case, the company states its products must not use unauthorized parts or service, be used with products not sold or licensed by the company, or have had a warranty seal altered, defaced, or removed. Limiting a warranty based on any of those restrictions is actually illegal in the US, classes as deceptive under the FTC Act, and is prohibited by the Magnuson-Moss Warranty Act. ---End Quote---



Amazon behaving badly (again)

Sun, 08 Apr 2018 00:47:59 GMT

I love Amazon. They do so many things well, but not all of them. And some things they do really terribly. I'm going to post two links for discussion, one to The Passive Voice and one to the source of the PV story which it links to. http://www.thepassivevoice.com/?p=87654 WSAZ Story (http://www.wsaz.com/content/news/Thousands-of-Amazon-customers-fired-up-over--deactivated-accounts-479024063.html) At this stage I will simply observe that Amazon not only makes these decisions without any prior notice, which is understandable in certain circumstances, but then fail to give any meaningful information about why the decision was made. In a large number of cases it seems that account holders, or authors and sellers in other cases, are innocent of any wrongdoing, yet suffer not only inconvenience but in the case of sellers or authors real and sometimes substantial economic damage. An apology, even if given, is not sufficient in these situations. And the apology in this case seems to misrepresent events. It seems the account holders involved were simply accused of breaching unspecified terms of service. Amazon needs to get their act together. They are now so big in the US that cancelling people's accounts can have a very real effect. Anecdotally Prime has been a boon to much of the rural US. I still love Amazon, and IMHO they do far more good than otherwise. However, I do warn them, for the little it is worth, that they need to get their act together on this type of thing, not only for the sake of their own business but because they have become too big and are attracting too much attention to keep getting away with it. If they don't fix it, I expect that Government will step in and do so. And when they do, they traditionally overreach and fix many other perceived problems at the same time, many of which are often not problems and don't need fixing.