Published: Fri, 28 Apr 2017 20:45:40 -0500
Thu, 23 Mar 2017 10:42:49 -0500UCaaS is more than just a phone system replacement, its a better way to manage your customers experience and your business as a whole. If "Customer Experience Management" is a priority for your company this year, the very first place that you should look to make a positive change is in the replacement of your old phone system with a state of the art UCaaS system. Hoping for better results out of your 20, 10, 5 or even 3 year old phone system is not strategy for success, but using today's available UCaaS technologies absolutely is.
Fri, 03 Mar 2017 14:49:30 -0600VoIP powers business phone conversations. There are some great things that it can do for your business communications. This article shows you how to use VoIP to avoid business misunderstandings and gives you tips on how to answer phone calls more efficiently, save money and much much more.
Mon, 27 Feb 2017 10:31:26 -0600In the course of the most recent couple of years, VoIP has assumed control over an impressive part of the media transmission showcase. It has turned out to be strikingly famous in the domain of business correspondence. Be it any scaled part, it has ended up being a genuine distinct advantage.
Mon, 27 Feb 2017 10:10:36 -0600A mobile VoIP dialer is a software application that can be used on smart devices to make national and international calls at cheaper rates. There are total four different types of VoIP dialers from which some advanced dialers offer advanced features such as sending IM/SMS, group chat, audio/video calling, conferencing, file transfer and more.
Sun, 18 Dec 2016 16:54:29 -0600Because of a lot of perks offered by the VoIP system over the traditional telephony system, it has become more popular and acceptable among various business sectors. PBX system, VoIP Billing, Softswitch, Mobile Dialer and many others are important VoIP solutions that support the overall business communication. But when it comes to the best communication support at a reduced rate, a complete VoIP package wins the battle! Read the article to know more.
Fri, 09 Dec 2016 07:48:20 -0600A conference call is a telephone call that allows more than two people to join in the conversation. It breaks geographical barriers and makes it possible for professionals to hold meetings without the cost or need to travel and make accommodation arrangements. More and more companies are now embracing the technology that saves so much cost and time and also offers lots of convenience. There are so many platforms you can use for your business conference calls, some of which even make the calling free for your convenience. But how do you make sure the call is as professional as it ought to be?
Tue, 15 Nov 2016 09:08:07 -0600Many of the elderly people around us will, perhaps, recall the times when they had not heard of the mobile phone. The only dependable way of quick communication at that time was the home phone service.
Fri, 04 Nov 2016 07:34:50 -0500With the improvements in technology, teleconference, or audio conference, calls are quickly being replaced with video conferencing and meeting with colleagues using internet applications. However, audio conferencing is still an important business tool for many companies and business professionals.
Tue, 25 Oct 2016 07:41:40 -0500Regular phone service over wired lines usually doesn't include many features. You have to pay extra if you want to add anything beyond local calling ability. Many VoIP services, on the other hand, include a variety of features at no extra cost, as I'll discuss in this article.
Tue, 18 Oct 2016 08:14:20 -0500No too long ago, having a home phone was considered a bare necessity. this service was not only very popular but it was also found very useful both by the commoners and the elite. But, with the advent and prevalence of the mobile phones, the popularity as well as the 'perceived' utility of this service has diminished considerably. A large number of people have dumped their home phones and are using only their mobile phones. While this may really be a question of individual preference, I would emphatically say that even today, home phones are indeed still needed in homes!
Thu, 25 Aug 2016 07:47:31 -0500WhatsApp has added a new feature that allows its users to make internet calls across the globe. This will enable them to cut the amount they need to spend for making international calls. This article talks about this new feature in detail for the benefit of the readers.
Wed, 20 Jul 2016 08:22:35 -0500These days most people use their softphones to make calls abroad. With its ease of use and reduced rates it is a great choice. It can be used as an app on a regular smartphone or as a separate phone so there's also a lot of flexibility that comes with the use of softphones. Most people use them - but how many people actually understand how they work and how they let us make cheap calls? This is what I will try to explain here, what softphones and how they actually work.
Wed, 01 Jun 2016 12:46:07 -0500The best way to understand the benefits offered by mobile VoIP prior to acquiring it is to compare its features with those of other options. The mobile VoIP applications essentially stand out from other communication options such as the conventional cell phone. Again, different providers of these mobile apps offer varying features.
Wed, 01 Jun 2016 07:56:13 -0500VoIP uses a very unique technology to allow users on the same VoIP network the ability to make free calls. The key selling point that makes VoIP a runaway hit is its ability to make calls worldwide at an efficient and cost-effective rate.
Tue, 24 May 2016 05:57:24 -0500TDM and Frame Relay technologies are sun-setting, adoption of Carrier Ethernet Services on the rise. VoIP is finally reaching it's full potential. VoIP transformation and what it means to a business today.
Thu, 12 May 2016 11:59:44 -0500Whilst telephone lines are crucial in the majority of businesses, the cost can seemingly run away with you. We take a look at ways you can reduce the cost of telephone lines for your business.
Mon, 09 May 2016 15:30:08 -0500Any business needs effective channels of communications for it to flourish and surge ahead in a world that is fraught with tight competition. Small and medium-sized businesses though in need of a good system are often in a quandary when it comes to investing a heavy amount that the latest systems demand. There are the investments of the hardware and other infrastructure that are involved and also their tedious maintenance that prohibit the owners from owning the systems that they should be having.
Mon, 09 May 2016 11:15:58 -0500VoIP solutions are becoming more widely adopted by businesses. The biggest question often asked is are they reliable. We take a look in this article...
Thu, 07 Apr 2016 14:34:20 -0500There are many reasons why you'd want to become an IP PBX reseller. You might be totally new to the world of VoIP, and reselling IP PBX services is a good place to start. You might have researched all the different types of VoIP services and come to the conclusion that you want to start offering IP PBX services, as many have turned IP PBX into very lucrative business. Or, you may already be a VoIP service provider but you want to offer your clients something new in order to grow your business and get new clients. For all of you interested in the business of IP PBX - you probably know how confusing it can be and some of you probably don't even know where to start...
Thu, 07 Apr 2016 14:31:34 -0500Imagine this scenario: You just enjoyed a beautiful holiday overseas. Now you are home and it's time to get back to regular life... You get your next phone bill and you are shocked... 100's of dollars on your bill... You don't even remember speaking that much... or being on the web that much... but the bill is here, and it will have to be paid. You start thinking if this trip was even worth it... If this sounds familiar to you, I have some great news - there are plenty of ways to save money on your calls when you are abroad and save you from getting sky-high phone bills on your return.
Wed, 06 Apr 2016 11:44:31 -0500Today we can use internet for making video and audio calls. In this article, we are going to discuss how mobile VoIP are changing our traditional telephony system. Can it be a tech-revolution? I invite you to read this feature.
Wed, 30 Mar 2016 15:03:44 -0500Successful business leaders are unique people that all have a few things in common. All of them are forward thinkers and are looking for competitive advantages whether their goals are to improve the customer experience or to grow market share.
Tue, 15 Mar 2016 13:06:20 -0500VoIP stands for Voice over internet protocol. We take a look at how this technology works.
Wed, 09 Mar 2016 12:31:43 -0600Have you always wanted to start your own calling cards business, but didn't even know where start? Here I will guide you step by step into the process of starting your business, so you can turn that into reality!
Tue, 08 Mar 2016 10:56:29 -0600The year 2015 witnessed the highest VoIP growth in the market and the trade pundits who has estimated a staggering $86.2 billion revenue growth by 2010, can now be more hopeful as the market doesn't seem to slow down in near future. It is now highly recommended for the businesses to implement VoIP communications and look at it, as a means of a powerful business tool rather than a simple replacement to making calls.
Fri, 15 Jan 2016 15:18:44 -0600Since the inception of the VoIP communications technology, the hosted PBX systems continue to replace legacy telecommunications services on both business and personal market sectors. Systems like, hosted PBX systems, SIP trunking help the VoIP technology to rule the market satisfying the new need to implement automated program control and support the emerging technology of hybrid cloud communications.
Tue, 05 Jan 2016 10:53:17 -0600The refurbished and pre-configured VoIP business phone system is an ideal option for small businesses and offices with the need for streamlined communication at low-cost installation and maintenance. The VoIP phones offer a range of features like the virtual receptionist option, the voicemail, conference calling music on hold and much.
Wed, 30 Dec 2015 14:33:13 -0600The VoIP market is growing and growing and many people are turning to the VoIP industry to start a lucrative business. But what is VoIP actually? And how does VoIP work? This is what I will try to explain in the following article
Mon, 21 Dec 2015 11:35:23 -0600Mobile VoIP is the use of VoIP from a mobile phone. Using a mobile phone is the preferred way of calling as mobiles can be used anywhere and at any time. But is it here to stay?
Fri, 18 Dec 2015 09:48:57 -0600LTE is the next generation of mobile data networks. Can developing countries make use of it to leapfrog older systems?
Fri, 11 Dec 2015 09:46:31 -0600Making the bandwidth calculations for VoIP is easy. You just need to know the various factors.
Thu, 03 Dec 2015 09:42:22 -0600People need to communicate and interact in every field of life. The most attractive and easiest means of the communique is vocal communication. For exchanging opinions and talking through voice, several devices have been introduced based on different technologies.
Fri, 20 Nov 2015 11:13:12 -0600VoIP has gone far beyond a mere replacement for phone calls. It now integrates with web applications to provide a much more sophisticated communication solution.
Fri, 13 Nov 2015 10:45:07 -0600As all technology, VoIP is made or broken by patents. They determine who can make what, and how much each individual product and service costs.
Fri, 06 Nov 2015 08:56:19 -0600The transition to IP networks has raised a host of problems for telcos. One such example is "Text-Telephony" or TTY.
Tue, 03 Nov 2015 11:29:34 -0600Millions of people all over the world communicate with one another everyday either through phone calls, chats, mails or any other means. Communication or phone calls is best enjoyed when both the sender and the receiver can hear themselves clearly, without missing out on any important information. These days, with the increase in call rates from network providers, there is need to look for a cheaper alternative that will save cost while you have the chance to talk more as well.
Tue, 03 Nov 2015 08:04:03 -0600Getting leads and prospects are the main part of every businesses target. When running a business, there is always a threat of not reaching enough customers to cover your operational and marketing expenses. Those who tend to visit your webpage often do not go any further, and those who request information, often get quiet after the ordinary email reply by the customer service representative. What if the prospect, expressing an interest with a touch of a doubt, would be able to pick up a phone and call you directly to clear up his questions?
Fri, 30 Oct 2015 08:24:16 -0500If you are looking to go into the VoIP industry with little upfront investment, a good option would be to host a VoIP switch. Hosting a VoIP switch means that the software is not in the same place as where the service is being performed, you will provide your services from your office but the VoIP switch itself will be somewhere else. This could also be useful is you want to try out the VoIP industry but are not sure of it - with a hosted VoIP switch you can become a VoIP reseller without being bound...
Fri, 23 Oct 2015 09:44:39 -0500Firefox is leading the way with WebRTC. A VoIP protocol that allows video calls without any kind of plugins or software necessary - just your browser.
Tue, 20 Oct 2015 11:24:19 -0500Opening an online store or selling any type of online services is a great decision in a nowadays declined economy. As an eCommerce entrepreneur you will dedicate yourself to your exclusive, privately owned and newly established business with a strong virtual presence. In order to support its functioning and give a lead to all the operations activities needed, you should be on-the-go, but always in touch. How is it possible to cover all the customers' inquiries, respond to partnership offers or sort out issues with vendors or potential buyers, when you are the only manager of the on-line enterprise?
Mon, 19 Oct 2015 06:16:28 -0500VoIP service providers can offer a substantial savings to many businesses. However, it can be difficult to find the one that is most reliable, cost effective and that has great quality.
Fri, 09 Oct 2015 11:03:15 -0500Every day, companies all across America are trying to accomplish the same thing to improve their businesses. Whether you're a typical "Mom and Pop" SMB, a mid-size business with 250 employees or a Fortune 100 enterprise, you all share the same four basic goals. 1) Reduce costs.
Fri, 09 Oct 2015 09:16:41 -0500Both UC and VoIP share the same base. Internet based communications. So what's the difference between the two?
Fri, 02 Oct 2015 09:58:51 -0500The rate of customer loss in VoIP is very high. Here are a few strategies to improve customer retention.
Wed, 30 Sep 2015 13:43:53 -0500Capitalize on your initial VoIP investment and get the most value possible by using these tools properly. Most professionals focus keenly on their field with little or no thought about the common tools they use every day. Key features are often overlooked and sometimes making the time commitment for training isn't seen as important as it should be.
Mon, 28 Sep 2015 14:59:20 -0500There are many ways that you can speak to people free of charge from your computer if they have mobiles or phones. This is through the VoiP or Voice over Internet protocol or over the internet telephony that had turned the phone to be upside down. In all cases and regardless of wherever the cheap international calls starts, it makes its path within the web site.
Fri, 11 Sep 2015 14:04:12 -0500Many different factors affect the financial outcomes of a migration to VoIP, but the core question is, "How many calls of a given quality does my business need to make at any point during the day?" Knowing the answer - and it's not always the easiest question to figure out - will give you the ability to assess your potential for savings in VoIP.
Fri, 11 Sep 2015 11:02:23 -0500Many telecom companies are now making the transition from copper wire to IP based systems. Should the consumer even be aware of these changes?
Thu, 03 Sep 2015 09:45:22 -0500Telephone companies are quickly replacing all copper lines with digital ones. However, they need to follow certain rules while doing so.
Fri, 28 Aug 2015 11:12:46 -0500All the data seems to be pointing towards the dominance of hosted VoIP. On-premise networks on the other hand will gradually fade out.
Fri, 21 Aug 2015 10:19:29 -0500VoIP has been relatively free of government regulations so far. But as telcos begin to make the switch themselves, will they be subjected those as well?
Fri, 17 Jul 2015 06:14:23 -0500Being able to communicate with fellow employees is essential to businesses. Lync services offer a computer-based method of communication with added features that can make working much easier.
Thu, 09 Jul 2015 09:36:09 -0500So you want to go in the VoIP industry and open up your own VoIP company but not sure what you want to sell exactly? Here is a guide of the different services you can offer
Tue, 16 Jun 2015 06:04:48 -0500If your business is outgrowing its analog or digital telephone service, consider the advantages of an IP-based service utilizing phone systems. A variety of options are available depending on how you use the service and your business size.
Mon, 15 Jun 2015 06:55:15 -0500Before you make a final choice, explore your options for VOIP service providers. Different companies offer options and pay scales that can fit various needs.
Mon, 15 Jun 2015 06:51:56 -0500There are plenty of branches of study that stem from a telecommunications degree. With this broad specialization, understanding the different routes one can take to find the perfect job after graduation can be helpful.
Thu, 04 Jun 2015 06:42:01 -0500MGCP (Media Gateway Control Protocol) was developed from two Internet Protocols known as SGCP (Simple Gateway Control Protocol) and IPDC (Internet Protocol Device Control). It is used by Call Control Agents in VoIP systems to control the actions of a Telephony Gateway. MGCP was developed as part of the Internet Protocol Suite and the ITU-T had a standard that performed a similar function known as H.248. A working group known as MEGACO was formed to promote interoperability between the two standards.
Thu, 04 Jun 2015 06:27:36 -0500The term "VoIP Trunking" usually refers to a trunk connection between a customer VoIP Network and the VoIP service provider who provides the connection to the Public Voice Networks such as the PSTN and Mobile networks. The VoIP Trunk is also more often called a SIP trunk after the protocol used to setup, manage and clear calls. This protocol is called Session Initiation Protocol.
Tue, 05 May 2015 13:35:12 -0500Communication is an imperative part of many businesses from newly-established and small business to multinational companies. Nowadays, there are lots of ways for businesses to efficiently communicate, but what has emerged as the most preferred method of communication is undeniably the VoIP phone system.
Thu, 16 Apr 2015 05:59:17 -0500If you're going to use VoIP, then a hosted PBX system allows you to manage your cash inflow better than other set ups. That's always a good thing for a business.
Thu, 02 Apr 2015 10:42:16 -0500Nowadays the technology is moving forward with huge steps. As smartphones get smarter, the different apps are getting more and more popular and also multifunctional. This progress leads to many available options, and as a result it is easy to find the app that is tailored exactly for your needs and taste. Let's discuss about some most wide known applications.
Thu, 12 Mar 2015 11:57:59 -0500So you want to open up a VoIP company, and need to get a VoipSwitch to get started. There are so many companies around that offer VoIP switches, each one has different services that come with it and the prices can vary a lot too. How do you choose the right company to get your switch from and how do you decide what you need in order to get started?
Mon, 23 Feb 2015 06:28:14 -0600As Voice over Internet Protocol communication matures and as high-speed Internet becomes cheap and ubiquitous, an increasing number of businesses are ditching conventional landlines and jumping to VoIP. Companies are not only marketing products or services, but marketing themselves as well. No matter the size or type, every business should have the tools and solutions needed to present themselves in a professional manner, while maximizing their ability to work efficiently and stay connected to customers and co-workers.
Thu, 19 Feb 2015 14:50:31 -0600If you haven't made the switch to a VoIP Phone System, what are you waiting for? The time is now to set your business ahead of the rest. VoIP will soon be replacing all business land lines because of all the vast opportunities you have with these systems.
Mon, 16 Feb 2015 15:04:28 -0600VoIP phone services are the best solution for businesses and consumers alike. If you use a traditional landline, it's time for you to switch.
Fri, 13 Feb 2015 07:09:08 -0600Mobile VoIP has become a huge industry and in-demand service. VoIP service providers can seize this opportunity to offer mobile VoIP services and build strong customer base.
Mon, 09 Feb 2015 07:24:17 -0600Security is a serious VoIP issue that can be addressed at the user, service provider and carrier levels. Here are a few common security issues and how you can guard yourself from attack.
Fri, 06 Feb 2015 08:25:03 -0600What are the best options to make international calls when you are traveling? What possibilities are available right now on the market place? How to save money making VoIP calls? Find the answers for these questions and more information in the article below.
Fri, 30 Jan 2015 13:15:44 -0600It's time to integrate WebRTC with your VoIP system. Here's how to go about it.
Fri, 30 Jan 2015 13:01:12 -0600Is Google VoIP ready for the enterprise? If not, why not?
Fri, 23 Jan 2015 07:03:52 -0600Skype has always been at the forefront of VoIP technology. But now it suddenly finds its position challenged.
Fri, 23 Jan 2015 07:01:13 -0600Merely having access to VoIP infrastructure isn't enough. Unique network requirements mandate that you have to take additional steps.
Thu, 22 Jan 2015 09:04:49 -0600Nowadays the technology is developing very fast. The internet connection is all around the world, and there are many possibilities how to place the international, overseas calls.
Fri, 16 Jan 2015 05:42:41 -0600The VoIP market is not a monolithic entity and there are various agents competing for a piece of the pie. There are companies who provide hosted VoIP services, others who build the infrastructure and sell equipment to consumers, while yet others specialize in setting up and scaling systems for enterprise clients. Apart from these businesses, wholesale VoIP or VoIP reselling is also a lucrative segment.
Fri, 16 Jan 2015 05:41:35 -0600WebRTC is all set to change the tech world forever. But what's the hidden story behind it?
Tue, 13 Jan 2015 11:17:36 -0600Voice Over IP (VoIP) phone systems are becoming more and more common. Their reduced prices and increasing reliability make them a perfect choice for businesses.
Fri, 09 Jan 2015 07:27:28 -0600VoIP phone numbers are the last barrier to a complete telephony solution. How can you overcome it?
Fri, 09 Jan 2015 07:06:03 -0600Voice Over Internet Protocol commonly referred to as VOIP has without a doubt changed the way any business works. It has promoted efficient communication which remains to be of great importance for any given business part. This phone service is cost effective and offers quality voice calls thus improving communication. It comes with advantages that would otherwise be hard to enjoy with an ordinary phone system. It is an easy system to install with the only important requirement being a high speed internet connection. No physical cable systems are required to have the system running.
Fri, 09 Jan 2015 07:04:43 -0600VoIP is susceptible to data charges overload. How do you minimize the risk?
Fri, 02 Jan 2015 12:24:34 -06004G will revolutionize the way we use our phones for calling. It's just a question of coverage now.
Fri, 02 Jan 2015 11:42:37 -0600India has just joined the fight for Net Neutrality. Thanks to the manipulations of Airtel.
Mon, 29 Dec 2014 10:39:04 -0600Over the last few years, technology has developed substantially, benefitting many SMEs with greater connectivity that enables them to carry out their daily business on the move. Nowhere has the technology boom been more useful for SMEs than with advance in Voice Over IP that provides a cost effective and flexible way to cater for your telephony needs. What is VOIP?
Fri, 19 Dec 2014 05:38:56 -0600Wi-Fi and VoIP work really well together. Here are a few configuration points to keep in mind.
Fri, 19 Dec 2014 05:17:08 -0600Google Fiber changes the rules of the game. And that includes VoIP.
Fri, 12 Dec 2014 07:33:54 -0600Yet another new VoIP app on the market. Yet another headache as well?
Fri, 12 Dec 2014 07:33:37 -0600Some people say that the amortized costs of on-premise VoIP systems are comparable to hosted VoIP. But is this really true?
Thu, 04 Dec 2014 05:15:00 -0600For the longest time, Microsoft held off from adopting WebRTC. But now it looks like the software giant has finally come around.
Thu, 04 Dec 2014 05:14:25 -0600WebRTC and SIP seem to serve the same purpose. But are they really competitors?
Wed, 03 Dec 2014 06:23:26 -0600You want to open a VoIP company, but don't know where to start? Here are a few basic things you need to know.
Wed, 03 Dec 2014 05:51:56 -0600If your company is looking for the best telecommunication solutions, then you should consider the opportunities offered by VoIP. Do you want to be present on the global market, why not use Internet Telephony to manage your international calls from the office?
Mon, 01 Dec 2014 06:02:20 -0600VoIP's unique properties allow it to be remarkably flexible in disaster recovery scenarios. But a lot also depends on the kind of set up you have.
Mon, 01 Dec 2014 06:01:36 -0600Barely a fraction of total businesses have implemented VoIP. This leaves a huge opportunity waiting to be tapped.
Fri, 21 Nov 2014 05:50:47 -0600There are two ways to implement VoIP - with an SIP trunk and without. Which one are you going to use?
Fri, 21 Nov 2014 05:48:20 -0600Making the move to VoIP can be a big step. Are you prepared?
Tue, 18 Nov 2014 10:42:54 -0600Call Center Monitoring services can significantly help managers and supervisors to improve the Contact Center performances. Understanding the importance and the need to analyze and monitor calls and agents, call center softwares offer to Managers concrete methods and tools to establish a good call center quality management system. Let's see some of them!
Fri, 14 Nov 2014 10:41:00 -0600It has been estimated that small to midsized businesses stand to gain seventy percent cost savings simply by adopting Session Initiation Protocol (a sophisticated control protocol designated for use with IP-based communications.) Leading technology-based research firm, Gartner has predicated that nearly half of all North American businesses will adopt sip trunking by the end of 2015. These findings come as no surprise when taking into consideration the superior cost and feature benefits the SIP trunks offers over analog and Rate Interface-based lines.
Wed, 12 Nov 2014 05:24:55 -0600WhatsApp has just released a slew of new features. Can they put it in a position to supplant Skype?
Wed, 12 Nov 2014 05:24:15 -0600The benefits of VoIP extend beyond the obvious. Even for small business owners.
Tue, 11 Nov 2014 08:21:54 -0600Communication is without a doubt one of the most important essentials for any business, but unfortunately most connections come with their own restrictions and limitations, making it harder for some businesses to thrive to their full potential. However, VOIP or voice over internet protocol makes all the difference for any business. It has changed the way communication is done, improving greatly on the potential of any given business. The internet telephony phone service offers high voice quality and clarity and it is also cost effective.
Tue, 11 Nov 2014 08:20:29 -0600VoIP resellers are in a prime position to build and manage a brand. VoIP reseller or agents has become a popular enterprise. There are many benefits to the reseller. resellers focus on transmitting VoIP services from retailers to end users or other resellers.