Published: Wed, 22 Feb 2017 09:17:48 -0600
Tue, 21 Feb 2017 12:53:24 -0600Continuous staff training and development courses can go a long way in improving your business. Corporate training benefits both individuals and the company and hence any serious business should consider training for staff once in a while. Most businesses only offer such kind of training to new employees, but the truth is it can be beneficial even to long serving employees.
Mon, 20 Feb 2017 14:46:59 -0600Manager: This word will flood our memories with many words: supportive, demanding, task-master, kind-hearted, humorous, motivational, energetic, knowledgeable, flexible, reasonable, human, egoistic, approachable, mentor, allergic, aggressive... unrealistic, scheming, unreasonable, fearful, de-motivating, sarcastic... sadistic, the list is endless. Some managers have had an immense positive effect and some drastic negative effects on our lives. I have segmented them into seven categories and briefly detailed only the positives aspects of each of these categories. Check out your type, or your manager type and adapt.
Mon, 20 Feb 2017 07:21:10 -0600Measurement is the most practical way to create a performance culture that is capable of taking the journey to become a high-performance organisation. But it won't work quickly enough, or nearly as well, if it doesn't start with the senior leadership team.
Wed, 15 Feb 2017 13:11:56 -0600Negotiation is a necessary skill for anyone in business but it's especially critical for people in leadership and sales. Learn how you can use this tactic with humor to help you become the master of negotiation.
Wed, 15 Feb 2017 11:13:25 -0600Wise leaders use humor-including sarcasm-in an intentional and strategic manner. It's a subtle skill. But then, great leaders know how to wield a host of tools to help them direct human behavior. Learn how.
Tue, 14 Feb 2017 13:30:58 -0600The purpose of any training is to change behaviour, you want people to do something different afterwards. The learning objectives for a course cover what you want people to be able to do at the end of it.
Mon, 13 Feb 2017 08:37:33 -0600Whenever there is a need to generate ideas, brainstorming inevitably comes to mind. But there is another method called SCAMPER that puts a spin on brainstorming. SCAMPER stands for Substitute, Combine, Adapt, Modify, Put to another use, Eliminate, and Reverse. You go down the list, using each of the words as a prompt for questions to brainstorm, when you want to come up with new ideas to develop or improve a product, process, service or even people.
Mon, 13 Feb 2017 08:33:03 -0600These are soft and subjective things... love, loyalty, trust, satisfaction, engagement, commitment, pride. They are feelings that people have toward other things, like our products or services or brand. So it's tempting to want to measure these things, as evidence of our success. But I'm not so sure we should bother.
Fri, 10 Feb 2017 09:05:35 -0600Not so long ago I found my dream job advertised. I was SO excited. I polished my resume and included my most up to date skills; I wrote a fabulous job application and even included something a little out of left field with my application so I might be remembered. I sat back and waited for the phone call asking me to come in for an interview because I was their dream candidate.
Wed, 08 Feb 2017 14:54:49 -0600When your business revenues hit the multiple six-figure+ range, business owners are typically faced with a new challenge in their business - creating new growth. Most business owners hire an Online Business Manager when they've hit the ceiling, feel frustrated, are stuck, and simply cannot grow the business anymore by being the only one in charge of everything! They realize that they must step out of being the one that is "DOING" making space to fully step into a leadership role in order to grow to 7-figures and beyond.
Wed, 08 Feb 2017 14:54:31 -0600Your business operations keep your company running and generating revenue, so they're necessary. But you don't need to be the one who manages them. If you have a multiple 6-figure+ business and find yourself creating and maintaining systems, establishing guidelines and deadlines for your team, or handling product and service delivery, you're stuck in the "DOING" of the business.
Wed, 08 Feb 2017 08:55:35 -0600Business Communication is the most effective way to present your ideas in the market. You must create effective email to attract the target audience. It can be used as a tool to market your concept and give strength to your business.
Tue, 07 Feb 2017 14:53:50 -0600Supporting people performance and team development are as much a part of a team leader's role as minding the business. In fact, in an ideal world, team leaders would spend at least 70% of their time on team coaching. In these days of reduced staff it is not always possible to delegate all task oriented activities, but the more the leader can be a coaching manager, encouraging people to think for themselves, plan ahead and create their own solutions, the more one will see the team working together, rising to the challenge and achieving extraordinary things. Conversely, the more a manager corrects the team and interferes with the team's decisions (which is about directional management rather than team coaching), the less people will bother to think for themselves, and team development in terms of creativity and people performance will slow down.
Tue, 07 Feb 2017 14:53:10 -0600Coaching is fundamentally a simple process, a way of being and communicating which is aided by a small number of guidelines and rules. It is perfectly possible, and indeed quite common, to deliver a session which can literally change the course of someone's life or business using no more than the foundation coaching skills of listening, questioning, and clarifying, supported by structured coaching models like GROW and EXACT for goal setting.
Mon, 06 Feb 2017 14:57:36 -0600One very basic communication model states that communication requires three basic elements: the sender (speaker), the receiver (listener), and the message. However, according to David Kantor there are four roles that a person can take in any conversation. In Kantor's Four Player Model, these roles include the Mover, the Follower, the Opposer and the Bystander.
Mon, 06 Feb 2017 14:41:33 -0600Innovation does not happen inside a vacuum, innovation happens when existing ideas are expanded upon or seemingly random items come together to create a new solution. Every single one was built on previous inventions created by other inventors years, decades or even centuries before. Every invention has problems, and it might not be until some other inventor comes along that they get solved.
Mon, 06 Feb 2017 14:31:47 -0600Over the past 10 years of Measure Up's life, over 13,000 subscribers have shared their biggest KPI questions with me. Almost 90% of all those questions come down to a core set of 11 questions. Only one of these is the right question to answer first.
Sun, 05 Feb 2017 19:31:13 -0600Leaders must be managers; but, managers do not necessarily have to be leaders. Leaders have to manager all the resources at their disposal, self, others, communication, etc. Managers also must do the same.
Sun, 05 Feb 2017 19:16:58 -0600The first step in business process management is to identify the processes that are critical to the success of a business. There are many different processes in a business, too many to manage all at once. Thus, it is necessary to identify the most critical ones and actively manage them. This article describes how to identify the most critical processes using criteria common to businesses.
Fri, 03 Feb 2017 14:29:04 -0600Lack employee engagement? Learn about the deployment of a simple tool to get staff to take ownership of improvements. Get your business running smoother with higher employee satisfaction.
Fri, 03 Feb 2017 13:49:32 -0600Having a business partner remember you as "that $%@*# project manager" because you were associated with a project failure is one of the worst things that can happen to a project manager. Not only will you have lost the trust of the business partner, but your ability to win the trust of other business partners could be in jeopardy because of the negative reputation you may have earned.
Fri, 03 Feb 2017 10:12:23 -0600When did Mediocrity become the goal of personal and professional achievement? Tom Peters author of: In Search of Excellence, relates a story where he was working with some executive clients on becoming excellent. After some time talking about moving the organization more toward excellence, one executive spoke up. He said he was sick and tired of all this talk about excellence. After all his company was no worse than anybody else! There's a slogan for your company, "We're no worse than our competition!"
Thu, 02 Feb 2017 07:51:57 -0600A process is a series of repeated actions in a given order or a checklist of activities that are used over and over to produce a desired outcome or product. It is important that businesses manage these processes so as to prevent waste and defects. If the processes are optimized then the customer will be happy. This paper covers the basic steps that should be followed to standardize and optimize a process.
Wed, 01 Feb 2017 15:33:52 -0600Ernest Hemingway said it best when he warned of how financial troubles visit us: slowly at first and then all at once. There are usually warning signs, but they are not always recognized and they may persist for months, or even years. Business owners sometimes go into denial about regularly occurring mid-month cash-flow problems, for example, if at month's end the bottom line looks healthy. Generally, corrective action can be taken to head off an impending disaster and other times, the crash is fated. Still, forewarned is forearmed and taking steps to protect the business enterprise is always the right thing to do (as long as one does the right thing!).
Fri, 27 Jan 2017 08:54:40 -0600For users of Dynamics CRM there is now a better way to manage all purchases and payments with Purchasing Assistant. It is a plugin that automates purchase order and invoice generation and management.
Tue, 24 Jan 2017 10:17:18 -0600There is always a need to add more value to your online commerce businesses and services. You might not be in the position to help your customers get their products and goods on time and in a good condition. For this, businesses have started looking up to outsourcing e-fulfillment services that takes care of packing and shipping promotional goods and kits and fulfill orders on time, maintaining the highest quality.
Mon, 23 Jan 2017 13:41:09 -0600If you are in the rental business, you probably have a lot of resources invested in vehicles and equipment. Installing GPS tracking devices is the most reliable way to keep an eye on them.
Mon, 23 Jan 2017 07:29:04 -0600Strategy more often than not feels like work, rather than true execution. Sometimes it feels like rework, when we keep redesigning it. Other times it feels like guesswork, implementing without really knowing if it's working. And then there are times when it's just plain hard work to get anything to happen. What we want is smooth execution to take the place of the work.
Sat, 21 Jan 2017 11:19:15 -0600We can use the Ladder of Inference with others, helping them to analyze their thought process at each rung so we both can understand the decisions they have made. This is very much like the 5 Whys, which is a quality improvement problem finding technique. In the 5 Whys you keep asking "why?" until the other person has moved down from the obvious or presenting problem to the root cause of the problem. The difference between the two techniques is that the "whys?" used in 5 Whys are general, while the "whys?" used with the Ladder of Inference are very specific.
Sat, 21 Jan 2017 11:15:22 -0600Each year over 500,000 tons of plastic waste threatens the Earth's ecosystem and clogs the waste management industry. Here's a look at five innovative ways to reuse plastic.
Fri, 20 Jan 2017 07:51:25 -0600Chris Argyris has identified seven different subconscious stages in decision making that he calls rungs on The Ladder of Inference. The purpose of the Ladder of Inference is to help us question our decisions. We can work down the ladder, analyzing our thought process at each rung so we can understand the choices we have made.
Thu, 19 Jan 2017 13:11:08 -0600Too many companies waste a big opportunity in the way they apply a common employee benefit. This article shows how a little bit of ingenuity can go a long way in building loyalty and improving employee morale.
Thu, 19 Jan 2017 10:19:03 -0600Deciding on your CRM strategy doesn't just mean choosing the right CRM software or finding someone to install it. CRM strategy is much more than that. In this article, we have explored how you can create the right CRM strategy for your business for it to serve your business goals in the best possible manner.
Tue, 17 Jan 2017 07:13:16 -0600Want to prepare for the challenges that life throws at you? Learn the skills and actions that can be cultured, developed, and taken before you need to be resilient.
Sun, 15 Jan 2017 11:07:01 -0600So, let's talk about the people, or stakeholders, who aren't assigned to the project but can materially influence its outcome. In my experience, stakeholders generally fall into two groups: customer stakeholders, or those you help, and supplier stakeholders, or those who help you. Your customer stakeholders primarily are going to be your customer population and their associated management. At the end of the day, they are going to be the ultimate judge of your end product and will be your ultimate measure of success.
Fri, 13 Jan 2017 14:40:14 -0600Do you know what the difference is between an MBA and an EMBA? Is it the price? The length of the program? The participants?
Fri, 13 Jan 2017 08:25:06 -0600Do you believe that strategy is about projects and initiatives, so you don't need to measure your goals? Do you monitor your actions, because if they're completed, that means your goals are achieved? Do you rely on Staff Turnover Rate to assess how engaged your workforce is? If so, you're wasting your goals!
Thu, 12 Jan 2017 10:24:45 -0600Here is what a job description for an Artwork Coordinator in a global company looks like: Ensuring delivery of packaging artwork for all brand portfolios across multiple markets. Acting as interface between all relevant parties in the artwork process, both internal (marketing, regulatory, logistics, finance) and external (pack change analyst in regional service centre, site, artwork house). Coordinating artwork process between all relevant parties in the artwork supply chain, both internal (Marketing, Regulatory, Global Category, Planning, Legal & trademark and Packaging support) and external (Factories, Printers and artwork...
Tue, 10 Jan 2017 07:32:02 -0600How do you energize your employees and give them the determination to continue producing excellent work? Through the power of praise. As the manager, praise can be used as your expression of approval.
Mon, 09 Jan 2017 08:24:31 -0600Sometimes a hard-to-measure strategy can be fixed in the measurement process (like how Step 2 of performance measurement methodology fixes the weasel word problem). But strategy can be hard to measure due to poor logic and poor structure, and this can't be fixed in the measurement process. We have to go back and rework the planning process to make the strategy sensible.
Mon, 09 Jan 2017 08:24:19 -0600The Modern Leader Successful leaders hold behaviors, qualities, skills and competencies enabling them to navigate the challenges and evolving demands of the organizational landscape. In order to equip leaders with the knowledge and skills needed to respond to changes in organizations and employee behavior, this document presents shifts in leadership demand alongside the qualities and behaviors modern leaders should possess to successfully lead others. Additionally, this document presents a leadership style perspective leaders should consider to respond to and effectively lead in the 21st century.
Mon, 09 Jan 2017 07:54:16 -0600There's simply never a good time for a project manager to leave a project, particularly when the flight takes everyone by surprise. Management scrambles to find a replacement, the project team may be in a state of shock because their leader is now flying the coop, and the potential successor needs to double-time-it to figure out how to take the reins quickly. The key here is to minimize the impact of flight such that the project is not significantly impacted.
Thu, 05 Jan 2017 14:57:16 -0600Managers like everyone else also make a lot of mistakes but it is important to learn from one's own mistakes as well as others' mistakes. Here is a list of the top 5 management mistakes that managers need to avoid...
Thu, 05 Jan 2017 14:36:50 -0600The idea of getting together with people from work usually has two possibilities: 1) an overly indulgent happy hour during a weekday; or 2) sitting in a boardroom with visual aides and finding unique ways to look at your phone. Corporate events, as a whole, aren't really at the top of most people's 'most awesome' list. How, then, do you make a corporate event be more than just a pain?
Fri, 30 Dec 2016 08:14:47 -0600The world of sport has turned into a gigantic arena. Commercialization has made it very much difficult for athletes to cope up with routine fitness and performance tasks and at the same time work on their contractual and sponsorship activities. They are on their toes all the time when it comes to meet the fans' expectations by performing up to the expected levels, stay on top of their commercial and sports business activities and file things like taxations and other similar tasks in the right passion.
Wed, 28 Dec 2016 14:33:06 -0600Artwork System Sales Person: We are in the business of Artwork Management Software, etc. etc. CPG Company Executive: What?
Wed, 28 Dec 2016 13:17:34 -0600To move up the corporate ladder requires more than office politics. The most effective executives move up as a result of their ability handle high levels of responsibility. They must also demonstrate the know how to produce results through others. However, you must first have the opportunity to show case those abilities. This article outlines intentional strategies and an example of a highly effective CEO who gave clear demonstrations of his ability to lead.
Thu, 22 Dec 2016 13:09:57 -0600Most managers and leaders are very keen to learn what motivates their employees; and for a good reason. If we understand that then we might be able to reward and incentivise them appropriately and this could have - would have - a big impact on their performance and productivity. Less time, however, is spent on considering the factors which do not motivate or can positively de-motivates staff. More subtly still, the factors which Hertzberg, the famous researcher in this area, called the 'Hygiene Factors'. As I have written before: "Your lowest motivational score can be very revealing. The top three motivators are more exciting, but noting our lowest motivator can also give useful clues about improving our motivation and our life. First, ask the question: is my lowest motivator causing me a problem? We sometimes call this a hygiene factor, which means that the motivator does not motivate us, but its absence can lead to de-motivation." One of the really fascinating aspects of motivation is the idea of hygiene factors. It would be very easy to focus on someone's top three motivators - or a team's or whole organisation's - and think one had the job done.
Wed, 21 Dec 2016 10:44:49 -0600Project management is one of the most interesting and, at the same time, most complicated areas of business. Managing of employees in a project has its own specific features and differs from managing of full-time workers. It would be fair to say that only people can guarantee the success of any project.
Tue, 20 Dec 2016 11:49:32 -0600Decision making during hard times is difficult when you are a Manager with life altering powers for your business. Here are a few tips that may help you out.
Tue, 20 Dec 2016 07:14:40 -0600There has been a lot of talk about leadership styles in 2016, especially after Donald Trump won the election for President of the United States. Most people think his leadership is somewhere between the Art of the Deal (younger Trump) and how he says; You're Fired! On "The Apprentice" number one reality TV show - and no matter what you think, true leaders, strong leaders can be difficult to work for - as they expect a lot out of their team. Perhaps since they lead by example, they expect the same effort from their generals and the rank and file as well.
Sat, 17 Dec 2016 10:25:41 -0600Too many managers and C-suite executives meet through lunch, when they could mingle with employees in the cafeteria. This article encourages managers to dine with a variety of employees and talk about anything but business as you share your meal time.
Wed, 14 Dec 2016 06:58:33 -0600Sometimes I think it is amazing how much traction corporations get by merely putting a good title next to a job opportunity - usually it means you have to work harder for just a little bit more money - but you are in a supposed leadership position of authority. Yippie Skippy, I say. Look; "If you are not the lead dog, the view never changes," is one famous quote. If you are in a leadership position but you have to report to someone else you are still a follower, but now you are a leader and a follower, so you aren't really The Leader, you are I suppose "a leader" and one of many.
Tue, 13 Dec 2016 07:59:54 -0600As a former business owner with operations in many states, I'd say I have a decent handle on the definition of leadership; what it is and what is supposed to do. Yet, I am often reminded that "Leadership" has become a catch-all term, which is too bad, we are all too quick to label things leadership or proclaim the need for leadership. Some describe what they call "leadership" and when you look closely it looks more like; how to con humans into doing things you want them to do, akin to that famous saying: "Diplomacy is the Art of Letting Others Get Your Way."
Mon, 12 Dec 2016 08:48:44 -0600When many people start out looking for good KPIs and performance measures, they don't realise that their opening question is a big part of the problem they have finding those good measures. They'll ask, 'how do you measure innovation?' Or 'how do you measure culture?' They're asking how to measure broad concepts, and that's the problem.
Mon, 12 Dec 2016 08:29:30 -0600Find out the signs to see if you run your business, or if your business is running you. Plus, get tips on how to change your mindset and add systems so that you are the boss of your own business.
Mon, 12 Dec 2016 08:27:01 -0600Ah, the best laid plans of mice and men often go awry. Despite how pretty a project schedule looks, how clear the organization chart is, or how well articulated the risks and issues are, the most successful projects execute great to a great plan. Solid project management execution means driving the plan, making adjustments as necessary to address unforeseen issues, and removing roadblocks which can inhibit successful completion. The project manager has to stay steady at the helm making sure these things happen; they won't just happen by themselves.
Wed, 07 Dec 2016 10:48:00 -0600This article is not to be confused with the Global Harmonized System of Classification and Labeling of Chemicals (GHS) standards, also called CLP in the EU whose main purpose is to communicate hazards on product labels and safety data sheets. In general the principals of harmonization are the same, i.e. to 'make one' or create a common framework, whether it be for labeling or for other purposes.
Wed, 07 Dec 2016 07:19:52 -0600There are number of challenges facing many manufacturing companies today. Operations management has posed more challenges to operations managers/directors. The dynamics pose serious threat to the survival of the company and strategies have to be put in place to cope with these various challenges.
Wed, 07 Dec 2016 07:19:49 -0600The current state of the country has posed some challenges on companies. At this recession time, every company has to think out of the box and find a way to survive. Since the early part of 2016, companies in Nigeria have been battling with a number of economic issues such as inadequate foreign exchange for importation. This has created serious bottleneck in production and meeting the demand of the customers, though the demand for local raw materials has increase (only for imported raw materials that has local substitute).
Mon, 05 Dec 2016 11:30:37 -0600Inventory management is fundamental in any manufacturing outfit. This is one part of manufacturing business that must be well handled and controlled. This aspect has records of high level of mismanagement thus resulting to total collapse of many of these companies. Some of these manufacturing companies are very big but with highly expensive raw materials/components that go into production. Where these raw materials have to go into production by a way of measurement, it is important that the right quantity/dosage is issued out to avoid loss of money, especially where the quality control measures are not too strong.
Fri, 02 Dec 2016 08:17:20 -0600Airport management is one of the most crucial tasks in aviation industry and only a few firms have specific experience. Check to find what it takes to choose a company.
Wed, 30 Nov 2016 08:10:11 -0600I fundamentally disagree that we should be striving to hit our targets each month (or whatever frequency we measure at). Natural variability guarantees it's purely a fluke if we hit a target in any given month. We need targets to make more sense.
Mon, 28 Nov 2016 10:34:45 -0600When your business goes international, a wider share of responsibilities comes over your shoulders. You would then be held accountable not only to the local authorities but also the authorities at international levels. When it comes to sports, an international team is always there to play as an opponent against your national team.
Mon, 28 Nov 2016 08:29:44 -0600The sponsor/PM partnership on a project is one of those "soft skill" factors that gets frequently overlooked when assessing a PM's skills but is a key determinant in the success or failure of a project. Under a healthy partnership, the sponsor and PM work as a singular unit to ensure the project gets what it needs to be as successful as possible using only as many resources as absolutely necessary to secure success. Under a less than healthy relationship the project will undoubtedly cost more in time and money assuming it even gets completed at all.
Wed, 23 Nov 2016 10:10:48 -0600Stress is becoming better known as a performance dampener for individuals. However, there is still little understanding about how all pervading the stress problem actually is in the workplace, its impact on organisational performance and what is really causing the stress in the first place. Identify and remove the stressors that impact individual thinking and performance, and you remove major constraints and obstacles to the performance of the organisation as a whole.
Tue, 22 Nov 2016 14:07:37 -0600Choosing the POS System allows retailers to keep a tract of sales and inventory. Whether you own a small business or a big one, owning this powerful system not only controls your sales and inventory, but also can increase your sales. All you have to do is learn how to function it, then teach it to your employees and then you are all set to begin an easier way to run your business.
Tue, 22 Nov 2016 13:33:12 -0600Albert Einstein once said, "If I only had an hour to solve a problem, I'd spend 55 minutes thinking about the problem and five minutes thinking about solutions." And while I don't necessarily agree with Mr. Einstein about the ratio, I think his quotation does highlight a common mistake that leaders and their teams make in the creative thinking process, and it's this: If you jump to solutions too quickly, you may find you're solving the wrong problem.
Mon, 21 Nov 2016 09:52:42 -0600Is virtual leadership training better than traditional in-person training? It's clear more organizations are using virtual training for a variety of reasons. It's more efficient, cost-effective and scalable, which is especially important for large and geographically dispersed companies. But is it really more effective? I'd argue there are several situations when it is. Here are just three of them.
Mon, 21 Nov 2016 06:55:44 -0600"But if motivation is like electricity, it can flow both ways, its power and intensity can wax and wane, and although its effects are felt, it is itself, as we said, invisible. So the best parallel of all - and the one most frequently used in motivational literature - is with energy; the flow of energy within us. And this fits with the word's etymology - from the Anglo-Norman term, 'motif', which is often translated as 'drive'. So, drive and energy are two powerful synonyms for motivation. But we need to remember that energy is energy, or put another way, as Hilgard and Marquis put it: "The motivation of behaviour comes about through the existence of conditions (drive-establishing operations) which release energy originating in the organism's metabolic processes. This energy, in and of itself, is directionless and may serve any of a variety of motivational objectives." The first extra point to make is etymological. Above, we see that the origins of the word 'motif' as meaning drive, but of course there is a subsidiary meaning to the word motif, which is less apparent: a motif also means 'a distinctive constituent feature of an artistic composition'.
Thu, 17 Nov 2016 07:19:15 -0600Some of us have lived under an employee rating/review system that came to full bloom in late 70's; some called it the stack ranking system. It came from academia and was to bring a standardized employee rating system to the corporate world that ultimately would "weed out" the bottom 10% of employees yearly. Some referred to this system as--Rank and Yank. A new employee rating system is being touted by some in business schools and organizational psychologist that will address the mindset of the savvy millennial worker and emerging managers. Social media has created an employee who does not relate to old school ways of ranking employees.
Tue, 15 Nov 2016 08:05:04 -0600If you are always thinking ahead about being prepared, over time it will become second nature and you will appear: informed, a leader, and someone involved. Good leaders always are anticipating a moment when their views are being requested on wide ranging subjects from internal and external audiences.
Tue, 15 Nov 2016 08:01:00 -0600In the Harvard Business Review this month, Martin Reeves of the Boston Consulting Group writes an interesting piece on how our increasingly uncertain world requires us to have a more deliberate strategy. He says our strategy needs a strategy. But with increasing uncertainty, is there still a role for measuring that strategy with KPIs?
Mon, 14 Nov 2016 07:26:11 -0600Being vulnerable is often something we link to weakness and victimhood. Conversely when we think of leaders we often use words like strength instead. Being vulnerable though is part of being strong and we do well to understand the links, to introduce this idea into our concept of how we lead and relate to other people. This article delves in to the idea and suggests some of the benefits of becoming vulnerable.
Wed, 09 Nov 2016 10:02:15 -0600Stay lean! Stay profitable with Value Creation Automation! Your business doesn't stand a chance of succeeding in today's tough corporate world if you neglect process improvement tools.
Mon, 07 Nov 2016 14:36:43 -0600I can remember vividly my very first project schedule. My manager gave me the mission statement and an overall timeframe he thought it should take for me to complete the project. I diligently broke the schedule down to lower levels of detail. I continued to divide the overall timeframe among the tasks and assigned people to the tasks. I worked for days on end with my face buried in a computer screen developing the schedule. What I ended up with was a horrendously detailed project plan that had no logical dependencies identified, people being asked to complete 40-hour tasks in 15 minutes, and some people being asked to work 200 hours per week to get their work done. But by golly, the schedule met my manager's timeframe request.
Fri, 04 Nov 2016 13:49:43 -0500While there are going to be managers out there who employ the people who are the best candidates; there are going to be others who have a different approach. As a result of this, there is a strong chance that they will be employing people for the wrong reasons.
Fri, 04 Nov 2016 11:33:20 -0500The employee perspective - Late in the afternoon an employee approached her manager as the day came to the close. At the end of the conversation she said, "Al, I know you love me but I also know you will fire me if I don't do my job." To which the manager replied, "Yes, I do and I will but we will never let that happen. Will we?" This story gets to the core of the culture of improvement.
Fri, 04 Nov 2016 07:08:35 -0500What does executive presence mean? What kind of people possess this quality?
Thu, 03 Nov 2016 13:42:11 -0500Not a sentence I would expect to say very often: my coat went to the theatre without me. But that's exactly what happened the other day! But how does this relate to leadership?
Thu, 03 Nov 2016 07:54:50 -0500All smart managers realise that having more humour in their workplace will increase employee engagement, creativity and profitability. But they don't know how. This article will show five ways to add humour.
Thu, 03 Nov 2016 07:52:01 -0500This past week I have had a lot of discussions about meetings; in particular how much time we waste making meetings, attending meetings and travelling to meetings, how managers are always the ones calling meetings and how bad we are at running meetings. If you added up all the time people waste in bad meetings every day in your organisation, it would probably equate to a months profits or more. The truth of the matter is that long, unproductive, poorly focused meetings cost time, money and energy.
Wed, 02 Nov 2016 14:43:36 -0500All managers need tools to lead an enterprise. One tool is a company meeting. Meetings can clarify and reinforce communication, align teams, streamline workflow and create learning opportunities. However, ineffective meetings can kill morale perpetuate confusing communication. Therefore, management's tool kit should include well-structured meetings. This article outlines the difference between bad and great meetings.
Wed, 02 Nov 2016 09:23:28 -0500A business cannot be run single-handedly. It requires cooperation and collaboration from all its members. Moreover, innovative thinking is one such skill which would help in the growth of your business. However, the key component which is very important for any kind of business is to have a strong supportive quality management system. A huge amount of investment goes behind building up such a system for your business to operate smoothly. Given below are some of the reasons on why one should do so.
Wed, 02 Nov 2016 07:18:19 -0500To begin with, the idea and the product developed therefrom, per se, need to be understood. If one could answer the question, What is an ideal idea? we would be well on our way to solving one of the most fundamental flaws of an unsuccessful startup.
Tue, 01 Nov 2016 11:58:22 -0500As a leader, the smartest thing I ever did was hire people better than me. For 15 years, I was the Executive Producer of a comedy TV show in Seattle. I was also a writer and performer for the show, but my main job was being "the boss." And as the boss, I was responsible for hiring the rest of the team.
Tue, 01 Nov 2016 11:30:13 -0500You made the change to a new kennel management software that you love, but your customers are still hesitant about making the switch to the online booking system, what now? Check out our helpful tips and tricks for getting your customers to book online!
Tue, 01 Nov 2016 08:44:00 -0500Today, startups are the "talk of the town", with everyone showing a keen interest, whether it is an entrepreneur, investor or the general public. With the so called success stories of recent startups, many people are jumping onto the band wagon and looking at ways of replicating these successes with their own startups. While reviewing some of these stories, I wondered what business models these startups began with and whether it can be replicated effectively by others.
Mon, 31 Oct 2016 08:39:47 -0500Any project manager who has been around the block a few times has experienced a visit to the project management guillotine. Perhaps it was with a sponsor, management, or a customer. The project either had a massive schedule slip, cost overrun, or scope slash (or sometimes all three... now that's a party!) and the project manager was first in line at the guillotine. Some of my most uncomfortable situations in my 20+ years as a professional have involved me getting my head handed to me on a silver platter because I bungled a project.
Mon, 31 Oct 2016 08:39:23 -0500We don't just measure performance to know we're making progress. We measure other things too, to monitor our processes, to modify our behaviours, and to celebrate achievements. So for a little side-step to the usual performance measurement stuff, let's explore the world of progress monitoring.
Thu, 27 Oct 2016 07:20:17 -0500Nelophobia, the fear of broken glass, may have led to an idea that developed into a new business that went from zero to $60 million in just 3 years. We had a strong core business and a good idea. In 3 years we had a $60m business expansion without making an acquisition, without building a factory, with nearly zero capital investment, and a staff addition of... 3. This series, Double-Digit Growth in a Slow Economy, discusses the methods that have successfully been used to drive growth when you aren't able to count on a growing economy. We reference actual cases and companies that were transformed into growth engines beyond the natural buoyancy of economic growth. This installment discusses growth driven by entering new categories of goods as an extension of the overall growth strategy.
Wed, 26 Oct 2016 14:38:16 -0500This series, Double-Digit Growth in a Slow Economy, discusses the methods that have successfully been used to drive growth when you aren't able to count on a growing economy. We reference actual cases and companies that were transformed into growth engines beyond the natural buoyancy of economic growth.
Mon, 24 Oct 2016 14:16:36 -0500It is expensive to lose your top employees. Don't make the mistakes that other businesses and organizations make. Learn how to keep you best employees happy and employed at your organization.
Mon, 24 Oct 2016 13:37:44 -0500Would you consider a baseball player with a 95% failure rate Successful? Would you choose a surgeon with a 95% failure rate? Can you think of any field but sales, with an industry-standard close rate of 5%, that considers 95% failure 'Success'?
Mon, 24 Oct 2016 09:06:09 -0500There are lots of goals that are really hard to measure. I've written about measuring workforce capability, but another hard-to-measure goal is workforce diversity. Don't expect a list of the best measures, though. The problem lies with what diversity actually means to you...
Mon, 24 Oct 2016 09:03:20 -0500Having a Team that is able to work on their own without requiring constant intervention from management is like money in the bank. Creating a team like this is a valuable skill that any manager needs.
Fri, 21 Oct 2016 07:53:37 -0500Although the idea of giving regular ongoing feedback to employees and not waiting until the annual performance review has been around for decades it look like companies like Kimberly-Clark, GE and IBM are finally getting serious about it. The availability of performance management software to track performance has helped fuel the trend to "manage out dead wood." The success of this trend starts with ensuring you have a strong organizational culture that supports 360 feedback-constructive comments from managers, peers and direct reports. And it's first and second line managers who are primarily responsible for creating a culture where feedback is seen as productive and normative. There are four steps managers can take to help shape the organization's culture so it becomes more feedback-oriented.
Wed, 19 Oct 2016 07:37:04 -0500Negativity is often seen as a bad thing. We're always being urged to be more positive, to have an optimistic, "can do" attitude, to look for solutions rather than problems. But there are times when being negative is actually a great starting point for training.
Tue, 18 Oct 2016 07:48:45 -0500When did gardening get so noisy? I was taking a walk around my neighbourhood the other day and came across these two gardeners working outside an apartment building. The noise coming from their hedge trimmer and leaf blower was so loud they needed ear muffs.
Mon, 17 Oct 2016 13:19:29 -0500Here are 5 ways that can help boost your sales by providing customers with mobile payment Incorporate and boost incentive programs Incorporating incentive and loyalty programs into your mobile payment applications is among the greatest advantages of using mobile payment. Customer information is stored in the application, making it easier for customers to make a purchase using their mobile device, as compared to keeping up with key ring tags or punch cards. Whenever businesses link a payment to their loyalty programs and points using technology, this gives more value to...