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Business:Management Articles from

Published: Sun, 04 Dec 2016 03:02:35 -0600


Check These Tips to Choose a Company for Airport Management

Fri, 02 Dec 2016 08:17:20 -0600

Airport management is one of the most crucial tasks in aviation industry and only a few firms have specific experience. Check to find what it takes to choose a company.

Three Types of Useful Targets for KPIs

Wed, 30 Nov 2016 08:10:11 -0600

I fundamentally disagree that we should be striving to hit our targets each month (or whatever frequency we measure at). Natural variability guarantees it's purely a fluke if we hit a target in any given month. We need targets to make more sense.

Effective Workplace Management: Merits of Austerity Vs Leniency

Tue, 29 Nov 2016 08:36:09 -0600

Being the boss is not as comfy as it sounds; the throne can be a thorny chair. If you're the head of an organization or managing a business with employees under your command, actual people that you're responsible for, you would know that it's no walk in the park. It can be extremely strenuous, to say the least.

From Shot To Shoot

Mon, 28 Nov 2016 10:34:45 -0600

When your business goes international, a wider share of responsibilities comes over your shoulders. You would then be held accountable not only to the local authorities but also the authorities at international levels. When it comes to sports, an international team is always there to play as an opponent against your national team.

Great Sponsor + Great PM = Awesome Success - Ten Truths of an Effective Sponsor/PM Partnership

Mon, 28 Nov 2016 08:29:44 -0600

The sponsor/PM partnership on a project is one of those "soft skill" factors that gets frequently overlooked when assessing a PM's skills but is a key determinant in the success or failure of a project. Under a healthy partnership, the sponsor and PM work as a singular unit to ensure the project gets what it needs to be as successful as possible using only as many resources as absolutely necessary to secure success. Under a less than healthy relationship the project will undoubtedly cost more in time and money assuming it even gets completed at all.

Stress, The Nemesis of Organisational Performance

Wed, 23 Nov 2016 10:10:48 -0600

Stress is becoming better known as a performance dampener for individuals. However, there is still little understanding about how all pervading the stress problem actually is in the workplace, its impact on organisational performance and what is really causing the stress in the first place. Identify and remove the stressors that impact individual thinking and performance, and you remove major constraints and obstacles to the performance of the organisation as a whole.

Choosing the POS System

Tue, 22 Nov 2016 14:07:37 -0600

Choosing the POS System allows retailers to keep a tract of sales and inventory. Whether you own a small business or a big one, owning this powerful system not only controls your sales and inventory, but also can increase your sales. All you have to do is learn how to function it, then teach it to your employees and then you are all set to begin an easier way to run your business.

Are You Solving the Problem, or Just a Symptom of the Problem?

Tue, 22 Nov 2016 13:33:12 -0600

Albert Einstein once said, "If I only had an hour to solve a problem, I'd spend 55 minutes thinking about the problem and five minutes thinking about solutions." And while I don't necessarily agree with Mr. Einstein about the ratio, I think his quotation does highlight a common mistake that leaders and their teams make in the creative thinking process, and it's this: If you jump to solutions too quickly, you may find you're solving the wrong problem.

When Virtual Leadership Training Is Better Than In-Person Training

Mon, 21 Nov 2016 09:52:42 -0600

Is virtual leadership training better than traditional in-person training? It's clear more organizations are using virtual training for a variety of reasons. It's more efficient, cost-effective and scalable, which is especially important for large and geographically dispersed companies. But is it really more effective? I'd argue there are several situations when it is. Here are just three of them.

How Motifs of Motivation Work

Mon, 21 Nov 2016 06:55:44 -0600

"But if motivation is like electricity, it can flow both ways, its power and intensity can wax and wane, and although its effects are felt, it is itself, as we said, invisible. So the best parallel of all - and the one most frequently used in motivational literature - is with energy; the flow of energy within us. And this fits with the word's etymology - from the Anglo-Norman term, 'motif', which is often translated as 'drive'. So, drive and energy are two powerful synonyms for motivation. But we need to remember that energy is energy, or put another way, as Hilgard and Marquis put it: "The motivation of behaviour comes about through the existence of conditions (drive-establishing operations) which release energy originating in the organism's metabolic processes. This energy, in and of itself, is directionless and may serve any of a variety of motivational objectives." The first extra point to make is etymological. Above, we see that the origins of the word 'motif' as meaning drive, but of course there is a subsidiary meaning to the word motif, which is less apparent: a motif also means 'a distinctive constituent feature of an artistic composition'.

Employee Evaluation Tools Can Become Obsolete - Bottom 10% of Employees Must Go

Thu, 17 Nov 2016 07:19:15 -0600

Some of us have lived under an employee rating/review system that came to full bloom in late 70's; some called it the stack ranking system. It came from academia and was to bring a standardized employee rating system to the corporate world that ultimately would "weed out" the bottom 10% of employees yearly. Some referred to this system as--Rank and Yank. A new employee rating system is being touted by some in business schools and organizational psychologist that will address the mindset of the savvy millennial worker and emerging managers. Social media has created an employee who does not relate to old school ways of ranking employees.

You Just Don't Know When Your Remarks Will Be Requested - Unprepared Of Course!

Tue, 15 Nov 2016 08:05:04 -0600

If you are always thinking ahead about being prepared, over time it will become second nature and you will appear: informed, a leader, and someone involved. Good leaders always are anticipating a moment when their views are being requested on wide ranging subjects from internal and external audiences.

Are KPIs Relevant to All Strategies?

Tue, 15 Nov 2016 08:01:00 -0600

In the Harvard Business Review this month, Martin Reeves of the Boston Consulting Group writes an interesting piece on how our increasingly uncertain world requires us to have a more deliberate strategy. He says our strategy needs a strategy. But with increasing uncertainty, is there still a role for measuring that strategy with KPIs?

Being A Vulnerabe Leader

Mon, 14 Nov 2016 07:26:11 -0600

Being vulnerable is often something we link to weakness and victimhood. Conversely when we think of leaders we often use words like strength instead. Being vulnerable though is part of being strong and we do well to understand the links, to introduce this idea into our concept of how we lead and relate to other people. This article delves in to the idea and suggests some of the benefits of becoming vulnerable.

5 Ways to Keep Your Business Profitable With Value Creation Automation

Wed, 09 Nov 2016 10:02:15 -0600

Stay lean! Stay profitable with Value Creation Automation! Your business doesn't stand a chance of succeeding in today's tough corporate world if you neglect process improvement tools.

Project Management Screw-Up 4 - We Didn't Do A Good Project Schedule

Mon, 07 Nov 2016 14:36:43 -0600

I can remember vividly my very first project schedule. My manager gave me the mission statement and an overall timeframe he thought it should take for me to complete the project. I diligently broke the schedule down to lower levels of detail. I continued to divide the overall timeframe among the tasks and assigned people to the tasks. I worked for days on end with my face buried in a computer screen developing the schedule. What I ended up with was a horrendously detailed project plan that had no logical dependencies identified, people being asked to complete 40-hour tasks in 15 minutes, and some people being asked to work 200 hours per week to get their work done. But by golly, the schedule met my manager's timeframe request.

Managers: Do Some Managers Only Employ People They Can Control?

Fri, 04 Nov 2016 13:49:43 -0500

While there are going to be managers out there who employ the people who are the best candidates; there are going to be others who have a different approach. As a result of this, there is a strong chance that they will be employing people for the wrong reasons.

The Culture of Improvement

Fri, 04 Nov 2016 11:33:20 -0500

The employee perspective - Late in the afternoon an employee approached her manager as the day came to the close. At the end of the conversation she said, "Al, I know you love me but I also know you will fire me if I don't do my job." To which the manager replied, "Yes, I do and I will but we will never let that happen. Will we?" This story gets to the core of the culture of improvement.

The Scope and Extent of Executive Presence

Fri, 04 Nov 2016 07:08:35 -0500

What does executive presence mean? What kind of people possess this quality?

My Coat Went To The Theatre Without Me

Thu, 03 Nov 2016 13:42:11 -0500

Not a sentence I would expect to say very often: my coat went to the theatre without me. But that's exactly what happened the other day! But how does this relate to leadership?

The Five Cs of Humour at Work

Thu, 03 Nov 2016 07:54:50 -0500

All smart managers realise that having more humour in their workplace will increase employee engagement, creativity and profitability. But they don't know how. This article will show five ways to add humour.

Managing Meeting Meltdown

Thu, 03 Nov 2016 07:52:01 -0500

This past week I have had a lot of discussions about meetings; in particular how much time we waste making meetings, attending meetings and travelling to meetings, how managers are always the ones calling meetings and how bad we are at running meetings. If you added up all the time people waste in bad meetings every day in your organisation, it would probably equate to a months profits or more. The truth of the matter is that long, unproductive, poorly focused meetings cost time, money and energy.

Are You Having Bad Meetings?

Wed, 02 Nov 2016 14:43:36 -0500

All managers need tools to lead an enterprise. One tool is a company meeting. Meetings can clarify and reinforce communication, align teams, streamline workflow and create learning opportunities. However, ineffective meetings can kill morale perpetuate confusing communication. Therefore, management's tool kit should include well-structured meetings. This article outlines the difference between bad and great meetings.

Advantages of Having a Good Quality Management System for Your Business

Wed, 02 Nov 2016 09:23:28 -0500

A business cannot be run single-handedly. It requires cooperation and collaboration from all its members. Moreover, innovative thinking is one such skill which would help in the growth of your business. However, the key component which is very important for any kind of business is to have a strong supportive quality management system. A huge amount of investment goes behind building up such a system for your business to operate smoothly. Given below are some of the reasons on why one should do so.

What Are Startup Mistakes?

Wed, 02 Nov 2016 07:18:19 -0500

To begin with, the idea and the product developed therefrom, per se, need to be understood. If one could answer the question, What is an ideal idea? we would be well on our way to solving one of the most fundamental flaws of an unsuccessful startup.

The Smartest Thing You Can Do As a Leader

Tue, 01 Nov 2016 11:58:22 -0500

As a leader, the smartest thing I ever did was hire people better than me. For 15 years, I was the Executive Producer of a comedy TV show in Seattle. I was also a writer and performer for the show, but my main job was being "the boss." And as the boss, I was responsible for hiring the rest of the team.

Quick Tips To Getting Your Customers To Book Online

Tue, 01 Nov 2016 11:30:13 -0500

You made the change to a new kennel management software that you love, but your customers are still hesitant about making the switch to the online booking system, what now? Check out our helpful tips and tricks for getting your customers to book online!

Disruption, the Startup Mantra

Tue, 01 Nov 2016 08:44:00 -0500

Today, startups are the "talk of the town", with everyone showing a keen interest, whether it is an entrepreneur, investor or the general public. With the so called success stories of recent startups, many people are jumping onto the band wagon and looking at ways of replicating these successes with their own startups. While reviewing some of these stories, I wondered what business models these startups began with and whether it can be replicated effectively by others.

Execute Or Be Executed

Mon, 31 Oct 2016 08:39:47 -0500

Any project manager who has been around the block a few times has experienced a visit to the project management guillotine. Perhaps it was with a sponsor, management, or a customer. The project either had a massive schedule slip, cost overrun, or scope slash (or sometimes all three... now that's a party!) and the project manager was first in line at the guillotine. Some of my most uncomfortable situations in my 20+ years as a professional have involved me getting my head handed to me on a silver platter because I bungled a project.

4 Ways to Measure and Monitor Progress

Mon, 31 Oct 2016 08:39:23 -0500

We don't just measure performance to know we're making progress. We measure other things too, to monitor our processes, to modify our behaviours, and to celebrate achievements. So for a little side-step to the usual performance measurement stuff, let's explore the world of progress monitoring.

Zero to 60, How a Slight Fear of Broken Glass (Nelophobia) Led to a $60m Growth Opportunity

Thu, 27 Oct 2016 07:20:17 -0500

Nelophobia, the fear of broken glass, may have led to an idea that developed into a new business that went from zero to $60 million in just 3 years. We had a strong core business and a good idea. In 3 years we had a $60m business expansion without making an acquisition, without building a factory, with nearly zero capital investment, and a staff addition of... 3. This series, Double-Digit Growth in a Slow Economy, discusses the methods that have successfully been used to drive growth when you aren't able to count on a growing economy. We reference actual cases and companies that were transformed into growth engines beyond the natural buoyancy of economic growth. This installment discusses growth driven by entering new categories of goods as an extension of the overall growth strategy.

Double-Digit Growth in a Slow Economy - A Few Great Businesses Are Doing It

Wed, 26 Oct 2016 14:38:16 -0500

This series, Double-Digit Growth in a Slow Economy, discusses the methods that have successfully been used to drive growth when you aren't able to count on a growing economy. We reference actual cases and companies that were transformed into growth engines beyond the natural buoyancy of economic growth.

Why Some of Your Best People Will Leave Your Company

Mon, 24 Oct 2016 14:16:36 -0500

It is expensive to lose your top employees. Don't make the mistakes that other businesses and organizations make. Learn how to keep you best employees happy and employed at your organization.

How the Sales Industry Colludes in Failure

Mon, 24 Oct 2016 13:37:44 -0500

Would you consider a baseball player with a 95% failure rate Successful? Would you choose a surgeon with a 95% failure rate? Can you think of any field but sales, with an industry-standard close rate of 5%, that considers 95% failure 'Success'?

How to Make 'Diversity' Measurable

Mon, 24 Oct 2016 09:06:09 -0500

There are lots of goals that are really hard to measure. I've written about measuring workforce capability, but another hard-to-measure goal is workforce diversity. Don't expect a list of the best measures, though. The problem lies with what diversity actually means to you...

Top Strategies for Building a Self-Sufficient Team

Mon, 24 Oct 2016 09:03:20 -0500

Having a Team that is able to work on their own without requiring constant intervention from management is like money in the bank. Creating a team like this is a valuable skill that any manager needs.

Creating a Culture That Supports Giving and Receiving Feedback

Fri, 21 Oct 2016 07:53:37 -0500

Although the idea of giving regular ongoing feedback to employees and not waiting until the annual performance review has been around for decades it look like companies like Kimberly-Clark, GE and IBM are finally getting serious about it. The availability of performance management software to track performance has helped fuel the trend to "manage out dead wood." The success of this trend starts with ensuring you have a strong organizational culture that supports 360 feedback-constructive comments from managers, peers and direct reports. And it's first and second line managers who are primarily responsible for creating a culture where feedback is seen as productive and normative. There are four steps managers can take to help shape the organization's culture so it becomes more feedback-oriented.

Why Being Negative Can Be A Great Start For Training

Wed, 19 Oct 2016 07:37:04 -0500

Negativity is often seen as a bad thing. We're always being urged to be more positive, to have an optimistic, "can do" attitude, to look for solutions rather than problems. But there are times when being negative is actually a great starting point for training.

How to Lead Your Team in a Noisy Environment

Tue, 18 Oct 2016 07:48:45 -0500

When did gardening get so noisy? I was taking a walk around my neighbourhood the other day and came across these two gardeners working outside an apartment building. The noise coming from their hedge trimmer and leaf blower was so loud they needed ear muffs.

More Sales by Implementing Mobile Payment

Mon, 17 Oct 2016 13:19:29 -0500

Here are 5 ways that can help boost your sales by providing customers with mobile payment Incorporate and boost incentive programs Incorporating incentive and loyalty programs into your mobile payment applications is among the greatest advantages of using mobile payment. Customer information is stored in the application, making it easier for customers to make a purchase using their mobile device, as compared to keeping up with key ring tags or punch cards. Whenever businesses link a payment to their loyalty programs and points using technology, this gives more value to...

How Likely Are You To Succeed With KPIs?

Mon, 17 Oct 2016 10:09:34 -0500

I've been thinking about achievement lately, and why some people do it regularly, and others just struggle. Certainly in my own likelihood to achieve, I see a pattern. And I reckon I see a similar pattern when it comes to how likely my clients are to succeed with performance measurement.

The Power of Positivity - Why Employee Recognition Matters

Mon, 17 Oct 2016 09:42:42 -0500

One of the most important duties as a leader is to recognize and appreciate talented and hard working employees. Doing so not only produces more loyal and dedicated employees but it is the right thing to do. Everyone wants to be appreciated for doing good work. So the questions is do you appreciate your employees, team members and subordinates? When hard working employees go unappreciated, they may and most likely will become discouraged and not feel valued at all. In fact, it is one of the reasons people often leave their jobs. Therefore, it's a smart idea to add an employee recognition program in your workplace.

Leadership and Teamwork Are Necessary Management Tools

Thu, 13 Oct 2016 15:24:39 -0500

When qualified employees are appointed to a leadership position in their field of expertise, it is assumed that they understand how to encourage teamwork and leadership. Unfortunately this is not always the case because it is assumed that because of their skill sets, management training in Leadership and Teamwork is not required. This is a mistake.

Are You Playing "Monkey See, Monkey Do" Leadership?

Thu, 13 Oct 2016 15:15:49 -0500

"Bill's been to a seminar!" I was a new leader, barely into my twenties, and the TV station I worked for had sent me to a leadership seminar. I eagerly returned to the office the next day, head and notebook brimming with ideas, recommendations, and "best practices." In a classic mistake, I just as eagerly shared nearly all of these ideas with my staff, excitedly telling them about all the great changes we can now make. Silence. They all just looked at me. Then, after what seemed like minutes, John looked around at everyone else and said: "Bill's been to a seminar!" While some members of my current team might say-with some accuracy-that I still occasionally fall victim to the "bright, shiny object/latest and greatest/flavor of the month" trap, I like to think that I've learned a little something in the ensuing years.

10 Risks of Outsourcing

Thu, 13 Oct 2016 13:29:38 -0500

This article explains the 10 most frequently occurring risks in outsourcing engagements. Although it might lead to numerous, lucrative benefits, buyers and providers should be aware of possible shortcomings and pitfalls, which to their worst extend ruined whole businesses.

Simplifying Work Activities As an IT Project Manager

Mon, 10 Oct 2016 14:58:19 -0500

The project manager is the one who is heart and soul of the management. The article is written to brief about the manager workability and IT project manager handlings accordingly.

How to Decide When to Retire or Change a KPI

Mon, 10 Oct 2016 08:52:50 -0500

KPIs or performance measures are like clothes: they each have a certain fit, use, purpose and lifetime. But it's usually quite more obvious when to retire a garment than it is to retire a KPI.

Be a PM Closer

Thu, 06 Oct 2016 10:33:00 -0500

Throughout my years I've come to appreciate the importance of the closer in baseball, but have also drawn an important parallel between a closer and what we do as project managers. Time after time many project managers will start out of the blocks full of excitement and passion about their project. Then along the way things start going wrong, whether it be unanticipated schedule or budget issues, an unforeseen risk spinning out of control, or an ugly issue rearing its head. Rather than act deliberately, many PM's will sweep the problem under the rug, start screaming "fire", panic, or politically disengage themselves from the problem by blaming someone else. In any event, rather than act to address the problem the PM does nothing to help the situation and most likely does things to further exacerbate the problem.

9 Ways Your Company Can Improve Strategy Execution

Thu, 06 Oct 2016 08:26:18 -0500

Companies frequently develop vision and mission statements about being the best at what they do and how they reward good performance. Yet more often than not, these statements are so far from reality that they become joke fodder for clients and employees alike. Senior leaders often have a blind spot in this area. Many believe that their job is setting the direction and tone, and that execution is the responsibility of lower-level managers. They assume that if they clearly communicate an exciting vision of the future to an engaged workforce, strategy execution will take care of itself. But you can make a conscious effort to close the execution gap. You simply have to take some tried and true steps to creating a "get it done" culture. Here are our top 9 ways.

Giving And Receiving Feedback: Going Back to the Basics

Thu, 06 Oct 2016 08:26:14 -0500

Giving and receiving feedback is an important part of coaching. Technology can greatly enhance leaders' ability to do this, especially when they are juggling the challenges of virtual coaching. In general, the use of technology in coaching is a positive trend because it makes it easier for managers to give immediate feedback. Smartphone apps and other tools also allow managers and employees to keep a record of the positive comments and concerns others have shared with them. Unfortunately, it appears that convenience and data collection have a higher priority than the quality of the feedback.

The 5 Colour Mistakes in Your Performance Reports

Tue, 04 Oct 2016 08:14:40 -0500

Colour is a hugely important part of how we design our performance reports and dashboards, particularly the KPI graphs they contain. But there are 5 big mistakes that can destroy the ease and integrity of interpreting the information they contain. Are you making any of them? Let's find out.

Are You Up For Changing How You Communicate?

Thu, 29 Sep 2016 10:42:57 -0500

Things change... which is good, even great. And how we communicate - what vehicles we use, the phrases we say, the frequency we engage ideas does morph over time. But some things never change such as our need as human beings to be communicated with (and to be listened to). And we all want and need that little jolt of a quick praise, a "good job"... to stay energized, creative and productive.

3 Ways Egalitarian Leadership Creates Trust

Thu, 29 Sep 2016 10:42:35 -0500

Anyone who has worked in corporate America, and is familiar with the well-meaning employee satisfaction survey, knows that it is very typical to have both trust and communication surface as top issues when it comes to leadership. Who is always responsible? The manager. How can an egalitarian leadership style create trust?

Tough But Tender - How You Can Be A Boss Chick With Compassion

Thu, 29 Sep 2016 09:14:18 -0500

As a boss lady, you must remember that people are always watching to see your weakness that come with nature. But as a leader, you must also remember that people only get to respect you and adhere to your leadership when you show all qualities of a good leader. Contrary to what most people think, a tough leader is actually much respected compared to feared. You just need to know how to strike your balance between toughness and tenderness.

Why Mustard Is Vital To Your Company Profitability

Mon, 26 Sep 2016 09:01:39 -0500

On the face of it, there's no obvious connection between mustard manufacture and election results, and neither can have much to do with your company profitability, can they? Well, yes they can, because the same thing has a bearing on all three, and matters when is comes to expense management.

The 5 Steps to Engage People in KPIs

Mon, 26 Sep 2016 08:36:54 -0500

When we want people to understand and adopt a new idea, often we rush in, guns blazing, and overwhelm them with too much "how to", too soon. We might be excited about the new idea, but they will be wary. Another band wagon, another fad, another distraction from their "real work". So we need a gentler approach that starts from where they are, not where we are.

A Loser Is a Loser

Fri, 23 Sep 2016 11:15:07 -0500

The single biggest waste of time you can do as a manager is to spend it with your bottom producers. In my business, I'm so committed to training my salesforce to be top salespeople, that I use both Grant Cardone's Cardone University and monthly sales training visits with my friend Coach Michael Burt. The cost?

Professional Assistance Makes It Easier To Recover Outstanding Debts And Financial Claims

Fri, 23 Sep 2016 08:45:47 -0500

Businesses and organisations that are having trouble collecting on outstanding debts can quickly find themselves in a very difficult financial position. Lacking the training, experience and other resources that may be required to recover outstanding financial claims is often very limiting. Electing to do business with a professional service provider may prove to be the best solution.

Using a Property Management Company Can Save You Time

Fri, 23 Sep 2016 07:41:38 -0500

A property management company can help you keep your investment(s) running smoothly without you needing to be onsite 24/7. However, be sure the company you work with has your best interest at heart.

Five Steps for Making Better Decisions

Wed, 21 Sep 2016 13:28:31 -0500

What you decide to work on, what you decide to improve, which projects you decide to undertake - these decisions make all of the difference in your organization's success. Traditionally, people have thought that if they had more data they could make better decisions. But, now with the flood of data, many decisions are becoming more complex and the decisions are not always better! The safest path is to develop and consistently apply a decision-making process.

What Every Manager Should Know Before Becoming a Manager

Wed, 21 Sep 2016 08:14:05 -0500

At some point, most managers face the decision to correct unproductive behavior from an employee. If the behavior is not corrected, it can become contagious to the rest of the enterprise. This article shines a spotlight on apathetic employees who can infect others. It also makes a case for why immediate action must be taken.

What Does It REALLY Mean to Be a Producer?

Tue, 20 Sep 2016 08:21:09 -0500

"So, what does a producer really do?" I used to answer that question from a very specific, TV-centric focus. Made sense, right? I mean, I was a TV producer, after all. But after working with thousands of leaders in hundreds of industries, I've realized that what I did as a TV producer is not that different from what you do as a producer in your industry. (With the possible exception of that time I had to audition bikini models for a comedy sketch.) With that in mind, let's take a look at what it really means to be a producer.

The Expectant Duties of a Manager

Mon, 19 Sep 2016 08:55:32 -0500

All managers at all levels of every organization perform some basic functions. However, the amount of time a manager spends on each one depends on both the level of management and the specific organization. Some of these functions include planning, organizing, directing and much more.

No Data Is No Excuse

Mon, 19 Sep 2016 08:42:22 -0500

Often, new performance measures can't be constructed on existing data. We've not measured them before, so not thought to collect that kind of data before. Sadly, too many important and useful measures are not brought to life because of too much procrastination in gathering the data. Guest author, Jerry, shares a great example of how to handle this problem, from his experience working with the local government sector.

Brand Owners and Pre-Flight

Mon, 19 Sep 2016 08:13:38 -0500

"A stitch in time saves nine." These six words capture the essence of pre-flight. As with any process, the more upstream a problem is detected, the easier and cheaper it is to fix them.

The New "CEO" of the Future

Fri, 16 Sep 2016 13:47:17 -0500

We all know who the CEO of the company is... the Chief Executive Officer... the one in charge of everything... the Big Kahuna... the "Boss"... the Big Cheese. It's the top person in any organization and where the "buck ultimately stops" in anything that goes on in the company. But their role is also going to be changing and becoming something many have not had to be in the past... the CHIEF "EXPERIENCE" OFFICER of the company. Why the change in their role? Those that move rapidly to changing their customer experience to one that is awesome and incredible will be gone (according to Forrester, McKinsey, Gartner, Accenture, and many other well respected consulting/research firms) but the ones that see this and make the changes will be the winners in the future. There is incredible OPPORTUNITY for companies today to break away from their pack of "commodity competitors" and differentiate themselves through an awesome customer experience. This change in direction IS SIGNIFICANT.

It's Urgent, Send It to Print - What Could Possibly Go Wrong?

Fri, 16 Sep 2016 10:50:20 -0500

Many a marketers' famous last words. If you are really lucky and the designer is experienced and understands the print process and it's a small change and the printer double checks everything and this and that, it could turn out ok. But in reality it's something that you don't want to risk.

The Wrong Way to Plan a KPI Project

Mon, 12 Sep 2016 08:16:22 -0500

The project team gets together and sets the scope of their KPI project. They outline the steps that need to be followed. They specify how much time to allow for each step. They define the report to be delivered at the end of the project. Then they call for quotes from KPI consultants. And even though this hasn't worked in the past, they wonder why it doesn't work again.

Goals Are Dreams With Deadlines for the Project Managers

Fri, 09 Sep 2016 10:44:46 -0500

The project manager is one of the most creative and innovative people. They work in a systematic manner while carrying out the project work in terms of lead, and goal based who understand what is in common and gathers with manpower and work for the common goal of the organization whereas project management is a process, application, methods, and experience to achieve certain objectives of the organization.

Humour at Work

Fri, 09 Sep 2016 07:28:26 -0500

Most businesses would like more fun in their workplace - they just don't know how to do it. his article draws on the four theories of humour and how they can be applied in the workplace.

Lean Management for Small Business

Thu, 08 Sep 2016 08:41:23 -0500

Lean management isn't just for large companies, it can also be implemented in small business with improved benefits to the business and its customers. This article provides a broad outline to improving business process in small business learned from my own experiences working with small business and publicly traded businesses.

The 3 Problems With Staff Training

Wed, 07 Sep 2016 13:47:12 -0500

There are a lot of staff training courses out there. Here are the 3 reasons why they don't work as well as they should.

How to Measure Your Organisation's Mission

Wed, 07 Sep 2016 08:51:37 -0500

Mission statements really ought to state the ultimate purpose of an organisation - its desired impact on its customers. To know if an organisation is fulfilling its mission (and isn't that important to know?), it needs to be measured. But most mission statements are immeasurable.

How to Design Performance-Boosting Business Experiments

Mon, 29 Aug 2016 08:38:25 -0500

Experiments are what scientists use to stop assumptions from limiting how much they learn about the natural world. And we can use them in business to stop our assumptions from limiting how we can elevate performance, and from wasting the resources we invest to do it.

Praise and Criticism: How Can The Neuroscience Shape Leadership?

Mon, 29 Aug 2016 08:04:48 -0500

You probably react better to a leader who praises you rather than criticises you? Someone who is constantly building you up and making you sound good is far more attractive than someone constantly knocking you down. But good leadership is more complex than this. It is about getting the best out of people. This may not be achieved simply by consistent praise. There is a place for the right type of criticism - and the brain shows us why...

Does It Really Matter How Much People Like You?

Thu, 25 Aug 2016 09:42:40 -0500

Forget all that Facebook "like" stuff, there is a much bigger question that you need to be able to answer. Just how likeable are you in real life? You might shrug that question off and say that it doesn't really matter, it's what you can use your IT manager skills to accomplish that matters, but you'd be wrong. The people who control your career want to promote people that they like. Do they like you?

Project Management Professionals Can Help To Achieve Business Goals

Wed, 24 Aug 2016 11:03:12 -0500

Forward looking companies must seek transformational tools/programs for creating business value in all most all industries. The fact is that some companies fail to handle large projects and cannot add value to their company.

Breaking Up Is Hard To Do: Moving Off Of Legacy IT Systems

Wed, 24 Aug 2016 10:21:20 -0500

As the person with the CIO job, we like to spend our time looking forward and thinking about the importance of information technology. Trying to detect IT trends and then positioning our IT department to be where it needs to be in order to take advantage of changes when they occur. What we generally don't do enough of is look at our IT shop and discover what is old and needs to be removed. Moving off of legacy IT systems is hard work, but it is part of the job of the person who is in the CIO position.

3 Important Factors to Consider When Selecting Time Tracking Software

Wed, 24 Aug 2016 09:41:29 -0500

Time tracking software can make huge difference in the way your business runs. Clearly, you need an employee attendance management system because it can track and save work time, cut project costs and enhance work efficiency. Whether you run a small business or have a big company, a time tracking software will not only assist you with tracking individual employee time but also the time involved in an entire project. This will help you keep a check on your operating costs.

Implement Knowledge Management for Sales to Reap Great Benefits From Your Assets

Wed, 24 Aug 2016 09:24:37 -0500

In the knowledge-driven era of highly specialized experts that's in front of us, businesses that can share and multiply the expertise the fastest can only win the race. As the competition is getting complex day-by-day, all most employees must focus on is knowledge work - implementing highly specialized knowledge and expertise. An organization's competitive advantage revolves around its most advanced talent - those leading knowledge workers who solve challenging problems, develop new products, and take the organization in new directions.

The 3 Questions Every Leader Needs to Ask Every Day

Wed, 24 Aug 2016 06:53:17 -0500

Leaders need to be focused on ways to be more effective and to make a positive impact on the teams that he/she leads. Find out the 3 questions leaders need to ask every day.

An Introduction To IT Infrastructure Management

Tue, 23 Aug 2016 11:14:18 -0500

It is important for every business enterprise to establish a good IT infrastructure but it is difficult to manage the IT infrastructure on your own. Therefore, a perfect blend of IT manager, processes and technology is needed.

Are You About to Lose One of Your Best Employees?

Tue, 23 Aug 2016 07:00:22 -0500

I'm angry at Janie's boss. I don't know Janie's boss. I've never met Janie's boss. But I do know Janie. Janie is one of the most diligent, hard-working, eager-to-learn people I've ever met. But because Janie's boss doesn't understand one of the basic rules of leadership, Janie is being made to feel like a failure in her job, and is thinking about leaving. So what's the rule that Janie's boss doesn't understand? It's this: It's a leader's job to create an environment where team members can thrive.

The Steps to Use KPIs for Iterative Strategy Execution

Mon, 22 Aug 2016 10:02:41 -0500

Instead of implementing our change initiatives as long, drawn-out projects, we can run them as a series of iterations. Iterating our way toward a closed performance gap is going to be faster than trying to close that gap with a single big solution.

A Return to Dark Ages Pushes Millennials Away

Fri, 19 Aug 2016 07:51:49 -0500

Despite all the talk about wanting to attract and keep young savvy workers, too many managers in the United States are jumping backward in work/life policies. According to a new survey of nearly 10,000 workers in eight countries by Ernst & Young's Global Generations Research, millennials are the most dissatisfied.

Will You Outsource Your Wisdom?

Thu, 18 Aug 2016 15:24:56 -0500

"She was so clear about the vision for my business, but now, I'm not sure." My client Lorraine had worked with a coach who felt super clear about what she should be doing next. At the time, Lorraine had felt it too.

How a Question Changed Ben Hogan's Life And What We Can Learn From It

Thu, 18 Aug 2016 09:45:25 -0500

A story about how Ben Hogan's response to a question posed by his wife provided the key for his success in golf. An explanation of the elements of what made his reaction profound and what it can teach us about the questions we choose to respond to in our lives, our companies and organizations. Each of us has the power to change the results for ourselves, our departments and our organizations through the questions we ask and how we respond to them.

Case Study Epilogue: Break-Through Results Through Continual Problem-Solving

Thu, 18 Aug 2016 09:44:43 -0500

The case study "Red to Black" made the claim, that if done well, strategic marketing can be a company's fastest way to turn-around sales and create significant year-over-year revenue growth. This epilogue describes the value of adopting a simple problem-solving approach to achieve impactful outcomes - and sometimes break-through results.

Effective Meeting Checklist: 13 Things You MUST Do So You're Not Wasting Time & Money

Tue, 16 Aug 2016 09:57:09 -0500

The U.S. Bureau of Labor Statistics estimates that U.S. businesses lose $37 Billion in unnecessary meetings every year. Yes, that's with a "B". Here are 13 things you must do before, during and after to avoid useless meetings.

Why Leaders Mustn't Delegate the Design of KPIs

Tue, 16 Aug 2016 06:42:45 -0500

It's not uncommon, in larger organisations particularly, for the senior leaders to write the strategic goals, then delegate the design of the KPIs for those goals to the strategy and performance people. And the result is a lot of wasted time for a set of KPIs no-one really owns.

The Missing Piece in the Project Managment

Thu, 11 Aug 2016 15:02:10 -0500

A project manager has a tough job to satisfy all the stakeholders involved! They have specific targets to reach, which are traditionally defined in financial terms as well as a strict time line. Certified project managers are well trained and often experts in different project planning methods, scheduling structures and project management tools. However, the results are rarely congruent with expectations, and projects frequently experience cost overruns and delays. A key element in project management seems to be consistently overlooked and undervalued: Effective leadership!

IT Managers Need To Learn How To Avoid Thinking Negative Thoughts

Thu, 11 Aug 2016 09:08:19 -0500

I have bad days at work. The cause of a bad day for me can vary, but generally it all comes down to some interaction that I've had with someone that did not go well despite all of my IT manager skills. When the day is done and I'm finally at home, it can be difficult to shake the memory of the day and what went wrong with it - it can just keep replaying over and over in your head. For some IT managers this is a huge problem and it keeps them from being as effective as they could be.

CIOs Need To Make Sure They Don't Do Outsourcing The Wrong Way

Wed, 10 Aug 2016 09:10:47 -0500

Here we are at the start of the 21st Century and although we all know about the importance of information technology, are we still talking about outsourcing? The answer is yes. Outsourcing is a difficult task for anyone with the CIO job to take on. There are a lot of different variable involved, every company is different, and it is all too easy to go about doing this stuff the wrong way. What we need is some guidance for CIOs so that they do their outsourcing the right way.

How To Pick And Install An Effective Project Tracking App

Wed, 10 Aug 2016 08:54:30 -0500

Generally speaking, companies today are pretty good in saving funds. At any moment, your CFO (or at least the bookkeeper) can tell you how much money is made and spent, and where income comes from and goes to. Money is recognized as a worthy and important commodity, and financial planning and tracking systems are put in place so that employees may rest easy knowing that every cent is accounted for.

Businesses Favour Greener Supply Chain Management

Tue, 09 Aug 2016 11:27:39 -0500

Sustainable supply chain management, as it originally meant, is getting complete visibility of a supply chain and capture information that can be translated into useful data that can help a business prepare for possible disruptions besides higher customer experience. It meant taking faster decisions, smarter logistics and better performance. Over the time, the term sustainability became more inclusive. It also meant environment friendly initiatives on part of businesses.

Project Management Effectiveness

Tue, 09 Aug 2016 11:20:09 -0500

It's related to the factors responsible for the effectiveness of any project. To get the desired result from a business project, you need to know exactly what you want to achieve. It often helps to break down larger projects into smaller manageable stages to ensure effective project management.

4 Problems Which You Will Forget With a Time Tracker

Tue, 09 Aug 2016 07:50:18 -0500

Wise men said that time is money. While the saying can be ancient, it is still very true in a modern business world. Time seems to slip through your fingers. Employees try to do more tasks in less time. By the end of a work day many of them wonder where work time has gone because there is still so much left to do. This is why a time tracking is critically important in all modern companies.

Why Leaders Are Scared of KPIs

Tue, 09 Aug 2016 06:48:36 -0500

The most visible leader in almost any country is the country's political leader. We want such leaders to make a real difference, a positive difference, to the quality of life we enjoy in our country. But what do those leaders care about? How would they measure their impact? Here's one response from such a leader.

8 Questions You Need To Ask To Avoid Wasting Time With Training

Tue, 09 Aug 2016 06:45:15 -0500

Whether you work within an organisation in a Learning and Development team or you are an independent trainer, you need to be sure that any training you develop has a real purpose and that it is going to be effective. That may seem obvious, but I do see quite a lot of people designing training sessions where I'm not sure that they have really identified a clear need for the training first. Here are 8 questions you need to ask before you design any training to make sure you are not wasting your time...

The 8 Core Behaviors of People Who Positively Impact the World

Fri, 05 Aug 2016 14:16:45 -0500

Are you ready to make a substantial contribution to the world around you? Do you question whether you, as an individual, are capable of affecting the world in any measurable way? You can, if you allow yourself to be empowered by the notion that yes, you are that powerful! Consider being a maker, shaker and disruption in 2016.