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Published: Tue, 25 Apr 2017 23:17:49 -0500


How to Lead KPIs When Leaders Don't

Tue, 25 Apr 2017 20:52:00 -0500

A performance culture - including performance measurement practice - should be led from the top. But it doesn't always happen that way. When leaders won't lead KPIs, the best thing to do is be... courageous.

CEO Interview With Ron Samuels of Avenue Bank

Fri, 21 Apr 2017 14:41:55 -0500

SME leaders have dramatically increased their optimism about the US economy post-election, from 38% to 68% in one quarter. That is the kind of jump rarely seen. Clients are reporting that within 30 days of the election, pent up demand began unleashing and orders were coming in at a stronger pace. While enthusiastic about this change, my question was, "Will it last?". I turned to Ron Samuels for answers.

How to Get in the "Flow" for Better Performance

Fri, 21 Apr 2017 09:38:43 -0500

Do you ever get so involved in something that you forget about time, move effortlessly along with your task and are not tempted to take a break? This experience has a name; "flow", is a state where you energetically work with intense focus and enjoyment.

Bearing Project News Whether Good or Bad

Tue, 18 Apr 2017 09:25:36 -0500

Projects help deliver unique initiatives to move organisations forward. Projects do not always necessarily go as planned, but Project Managers must be ready to deal with the inevitable. This article is meant to prep you up on when you need to give an update in the worst circumstances and still raise your head up high.

How to Select the "Best" Question on the PMP Exam

Tue, 18 Apr 2017 08:50:30 -0500

I remember the day I took the Project Management Professional (PMP) exam. It was a hot Friday afternoon in San Antonio, Texas, when I walked into the Prometric testing center. My study plan was 30 days, and I hit the books every day leading up to the exam. Even though I committed more than 200 hours to prepare, I still felt there were many gaps that could be exposed on the exam. I was right!

Make My Day

Sun, 16 Apr 2017 10:34:49 -0500

Using humour to create a point of difference and create customer loyalty is a win-win for business - both with customers and staff. Easy to say, but it is not usually done because managers lack a way of doing it safely, professionally and in line with the business brand. This shows practical ways to achieve a more humorous, profitable workplace.

ISO 37001: Anti-Bribery Management Systems

Thu, 13 Apr 2017 15:32:54 -0500

In this globalizing world, managing risk is a huge task for multinational organizations. ISO 37001: Anti-Bribery Management Systems can help mitigate some of that risk by helping the organization create a management system, or improve the current system the organization has. Bribery disturbs the flow of business and can damage the brand and value of an organization. Globalized firms are more susceptible to risk and should implement a system of compliance to ultimately safeguard the organization.

How Globalization Affects a Small Business

Wed, 12 Apr 2017 06:58:48 -0500

This article touches on a few aspects of globalization and how they affect an owner/manager of an Italian Restaurant in Philadelphia. Immigration and tariffs are some examples.

5 Tips On How To Choose A Freight Forwarder

Sat, 08 Apr 2017 15:11:32 -0500

Your imports and exports should be in good hands at all times. Therefore, we suggest that you choose a freight forwarder who can handle your goods in the best way. With so many providers out there, how can you choose a trustworthy one? We can help you go about it. In this article, you will read 5 tips that can help you choose a good freight forwarder.

Lean Practices Can Help Any Business

Thu, 06 Apr 2017 11:37:05 -0500

Lean is a mindset, a way of thinking with a commitment to achieve a totally waste -free organization that is driven by the customer. It is about leading with respect and full employee involvement. Lean is achieved by simplifying and continuously improving all your processes (administrative and manufacturing).

Throw Out the Old Playbook to Manage Millennials

Wed, 05 Apr 2017 11:14:57 -0500

I got off the phone the other day with an exasperated manager who was complaining about Millennials. Of course, every generation becomes the proverbial punching bag of the previous generations. What else is new?

To Build or Not to Build: That Is the Question

Tue, 04 Apr 2017 14:37:49 -0500

At some point, many growing companies face a dilemma. They have to decide if they will continue to grow organically - internal sales - or strategic growth - acquire other companies. While acquisitions can be expensive, there are benefits. This article outlines the pros and cons of both.

How to Measure Productivity by Proxy

Tue, 04 Apr 2017 09:03:10 -0500

Every organisation wants a productive workforce. But measuring productivity, which is critical to improving it, is a struggle. It's hard to make it tangible. In his book Smart Work, productivity expert Dermot Crowley gives us a clue about a way to measure productivity using a very practical proxy.

Avoiding Long Arm Of The Law

Fri, 31 Mar 2017 11:31:08 -0500

How can you avoid Long Arm of the Law? We already know that if we follow some rules/laws it gives us a good result. So it's better to follow it and we need to avoid some things that need to avoid. A better work leads to a better life and we can apply it in our daily life or even our business.

Simple Way to Conduct a Survey

Fri, 31 Mar 2017 08:15:44 -0500

I like the phrase "Involve people who knows the job best". There is no one who knows everything perfectly. It is very important to get ideas, opinions from everyone who involves in it in order to be successful. Most of the organizations which understand the importance of getting people's ideas, they always conduct a number of surveys and develop action plans based on the feedback from those surveys for improvement. It may not be easy for those who do not have experience to manage the whole survey process. This article will explore more about how to conduct a survey properly.

How Business Coaching And Mentoring Can Improve Your Business

Fri, 31 Mar 2017 07:41:51 -0500

Business training can benefit any kind and size of the organization in more ways than one. If you are a serious business, then you should consider getting your employees through effective training programs that also involve business coaching and mentoring. Such opportunities offer employees a path to connect, grow and learn within their career paths and within the company as well. With your staff doing well, you can be sure to see good results as far as the company performance goes. Here are some of the reasons why you should consider business training to make business improvements.

Key Success Factors For M&A Deals

Thu, 30 Mar 2017 07:59:09 -0500

To increase the odds of a successful M&A deal, meticulous planning and a comprehensive screening process should take place before closing the deal. Furthermore, both parties should be fully committed to executing the agreed post-acquisition plan once the deal is signed. It is worth bearing in mind the adage, "fail to plan, plan to fail".

How to Understand Your Merchant Services Statement

Wed, 29 Mar 2017 14:50:31 -0500

This article will help greatly in understanding and deciphering your merchant services statement. It doesn't have to be complicated but, unfortunately, many providers make their statements that way, by design.

Customers Are Not Always Right

Tue, 28 Mar 2017 11:58:40 -0500

Did you know that not all customers are always right? We always use "Customers is always right" on business, but not all customers are right. In these article you know what are the characteristic that customers that do when they right or wrong. You can differentiate their attitude or even their personal doing.

How To Contact Perfect Strangers For Business

Mon, 27 Mar 2017 10:21:37 -0500

On entire business community spamming is the most common and hated status on business. So you don't want to be one of those people who are contacting to fraud people and make their life problematic. Know first the people you met and then track their history before you go business or even other purposes to make sure that you're not involved to any wrong people with the wrong business that you joined.

The 5 Qualities of Excellent Corporate KPIs

Mon, 27 Mar 2017 07:26:51 -0500

Most organisations have lame corporate KPIs. They don't align to strategy, give evidence of impact, or offer actionable feedback. If they can't do these things, they can't really be called corporate KPIs!

What Do You Know About Florida's Information Protection Statute?

Sun, 26 Mar 2017 09:07:29 -0500

Florida's information privacy act, 501.171, requires the protection of personally identifiable information. Managers should know what is a "covered entity" and the obligation does it shoulder for protecting confidential information. The law simply requires that "reasonable measures" be taken by persons who are leadership roles. Find out if you can stand the test.

Are You a Business Owner or Manager? If So, You Had Better Know About Information Security

Fri, 24 Mar 2017 07:40:38 -0500

Business owners and managers are responsible for the security of information asserts. How can they do it. This article summarizes ten cyber security precautions that can be taken to enhance information assurance and business continuity.

Why a Good Reward System Should Be Performance-Based Rather Than Time-Based

Thu, 23 Mar 2017 13:26:23 -0500

Most companies tend to reward their employees based on the time they have been in the office and the time they take to accomplish a task. Giving strict timelines or specific hours for which an employee needs to be in office or doing a task to me is a wrong.

Business Process Management: Bizagi Workflow Solutions

Thu, 23 Mar 2017 08:16:14 -0500

Managing the processes within your business is essential to the livelihood of any institution. It is imperative to know at any given time where a particular order is in the process as well as where it is on the timeline. Bizagi is a software system that offers a simplified way to create and manage the process workflow for businesses.

The Hidden Gold

Thu, 23 Mar 2017 07:44:50 -0500

There is hidden gold in the organization's human assets. It is up to the manager to find and refine that gold.

The Need For A Good Quality Management System

Wed, 22 Mar 2017 07:59:59 -0500

An effective quality management system is the main basis of a good organization. Even if large amounts of resources have not been put into quality management by small businesses, business can still be carried out perfectly.

My Start-Up Is A Success - HELP!

Tue, 21 Mar 2017 07:04:10 -0500

Bravo! You launched your start-up and all of a sudden the business is going great guns. Your P & L shows that top line revenues are well ahead of projections and your venture could show a bottom line profit just after the 12-month mark. You are thrilled to pieces. You are also overwhelmed and not sure how to manage your good luck. Fortunately, some challenges can be overcome through sound business practices that are aided by modestly priced IT hardware and software. Here are areas where conservative IT investments can help Entrepreneurs manage common business stumbling blocks. Are you ready to trade-up from your Excel spreadsheet?

How Many Organisations Have Meaningful KPIs?

Mon, 20 Mar 2017 07:31:31 -0500

Meaningful KPIs are quantifiable, able to be monitored over time, and are direct evidence of the goals they measure. This practical study of 50 organisations reveals just how many organisations do (or don't!) have KPIs that are meaningful.

How to Engage Your Client Better

Fri, 17 Mar 2017 13:12:43 -0500

Success of a deal largely depends on client engagement. Client engagement is the parameter to gauge client's interest in your deals and offers. It becomes very important to attract, involve and indulge your clients in the deal to make it a success. Best businessmen and marketers achieve high levels of client/customer engagement through advertising and promotions. However, it takes a lot of capital and investment to air the advertisement projects. But this should not be a matter of concern for small businessmen and agents because a lot of cost effective ways to enhance client engagement exist. Have a look!

What Is A Workflow Solution?

Thu, 16 Mar 2017 08:24:42 -0500

Large businesses already have an idea of what a workflow solution is however many SMMEs battle to get their workflow to function efficiently. In short, a workflow solution is the method of controlling and managing the flow of orders and documents within an organisation. It is the process of when an order is received, capturing all the documents along the way until the order is completed. For some businesses this procedure is short as in it only involves one or two staff members whereas for other businesses it involves a lengthy step-by-step process that involves anything from four to ten staff members.

Can Print Management Solutions Improve Your Business?

Thu, 16 Mar 2017 08:24:23 -0500

Printing is not what it used to be in the past. Decades ago printers were obsolete as people used to keep handwritten documentation. Can you imagine how many orders were processed by hand and how long that must have taken? Luckily for us, we live in the modern age where printers and computers make our lives much easier and software solutions simply make it a breeze. In saying that, print management solutions are certainly a good way to improve your business and this is how.

Leading People in the VUCA World

Thu, 16 Mar 2017 08:02:57 -0500

Warren Bennis, an American scholar and a pioneer of the contemporary field of Leadership Studies said that success in management requires learning as fast as the world is changing. Especially, we are now moving into digital age and everything moves very fast. If we cannot keep up with those changes, we will be left behind. This article will explore 4 key areas to deal with fast changing world.

Are You Ready For 2017?

Tue, 14 Mar 2017 09:23:18 -0500

Every successful person has a plan, strategy, blueprint and road map with directions,for the New Year! There's still time for you to set up your Master Plan for Success!

4 Competencies in 2017

Tue, 14 Mar 2017 09:21:07 -0500

4 Competencies Critical to Move Past Survival in 2017 - You must develop and work on these, and if you don't have a trainer, do it yourself. OBJECTIVE SELF AWARENESS - the ability to know yourself, have knowledge that you are objective and can tap into that self-regulation and how to use it to create flexibility, self control, changes and emotional control, be able to pace yourself, control positive emotions. Parents and those who work with different generations understand this very well.

Are Your Performance Expectations Reasonable?

Tue, 14 Mar 2017 07:40:25 -0500

Managers need to set reasonable and achievable expectations for the work that their employees perform. These performance expectations should be specific, objective, observable, measurable, realistic and time-bound. There are five strategies that can help managers set expectations that will allow their employees to perform better and reduce their own frustration and stress in the work place.

How To Help New Supervisors Succeed

Tue, 14 Mar 2017 07:38:45 -0500

There are at least twenty-four reasons why an employee might be unsuccessful when transitioning into a supervisory position, such as being unwilling or unable to supervise former co-workers. Organizations can help new supervisors be successful through ongoing communication, training and support.

In These Austere Days of Austerity, Do You Need a Great Cause to Which You Can Commit Your Life?

Tue, 14 Mar 2017 07:34:03 -0500

"We are probably in for another seven years austerity. That is not the way it was in the Bible!" - so reported the BBC News Economics Commentator. Ah, but there does not appear to be a Joseph around. Joseph was the man who rescued a massive area of the Middle East from starvation and death, in time of famine, but at such painful personal cost during his early life. If only there had been a Joseph in RBS and HBOS, we might not be in the financial predicament facing our nation. Joseph was a man of God who was also a prophetic visionary. He was an 'extremist'. If he were raised up by God today most would ridicule and laugh, and more than likely dismiss his 'ramblings'.

The Three Human Conditions for KPI Targets to Work

Mon, 13 Mar 2017 07:20:39 -0500

In our search for how to choose meaningful targets for our KPIs and performance measures, we often look for a procedure or a formula to set the right target value. But what we ought to do before that, is check if the conditions are right for any target to work.

Self-Leadership Challenge 4: Why Great Self-Leaders Know Arguing Is a Good Thing

Fri, 10 Mar 2017 07:26:47 -0600

My executive coaching client, Sonya, was head of the Operations function in her organization when her boss was struck with a severe illness that forced him to suddenly quit his job. As a result, Sonya was catapulted overnight to the role of General Manager. She went from being peers with her fellow function heads to becoming their boss.

Process Credit Cards for FREE

Tue, 07 Mar 2017 21:31:48 -0600

Processing credit cards for FREE isn't all that it seems to be. Take the time to get a better understanding before proceeding forward with this type of processing.

Seven Mistakes With Performance Dashboards That Prevent Evidence-Based Decisions

Tue, 07 Mar 2017 07:05:52 -0600

The purpose of a performance dashboard is to interpret quickly and accurately how an organisation's top priority performance results are doing compared to target, and initiate action to close gaps between actual and target performance. But there are some dashboard design mistakes that derail this purpose.

Stop Giving Unsolicited Advice

Sun, 05 Mar 2017 12:31:13 -0600

There are a number of reasons why people give unsolicited advice. If you have this tendency, you may want to consider what drives you to offer your opinions. Managers often feel that they are expected to solve any problem that their employees bring to them. Few people like to be told what to do, and this is true of employees. Managers can better serve their employees if they simply act as a sounding board to help guide their staff to develop their own solutions. Managers who struggle to reconcile their responsibility to lead with their responsibility to develop their staff will find the OARS model to be a useful tool.

Take Care of the People in Your Business

Sun, 05 Mar 2017 12:22:15 -0600

Those of us who our own businesses can become preoccupied with cash flow; winning orders, cutting costs, fine-tuning each stage of the process. All important, but there are other ways to make your business super-efficient. Let's focus here on your main resource, the people in your business!

Leadership and Humor: Jolly Good!

Fri, 03 Mar 2017 07:56:09 -0600

A good leader knows that when humor occurs by chance, positive things can happen. But a great leader knows that humor applied with purpose can change the world. Learn how!

How Are Airport Management Services Important to Stakeholders?

Thu, 02 Mar 2017 08:22:43 -0600

Finding the right airport management service provider is important for all airport stakeholders and operators. Read on to find some of the key aspects that matter in the decision.

3 Business Obstacles That A Solopreneur Can Overcome

Thu, 02 Mar 2017 07:25:03 -0600

Going it alone as a Solopreneur can be equal parts basking in the validation of your expertise and frustration that stems from facing business obstacles. To counteract anticipated negatives that could undermine your position, you'll be wise to include in your business strategy elements of risk management tactics, to help you overcome obstacles that would stand between you and a thriving client list. Let's spotlight three common obstacles that can potentially trip up those who lead a consulting services practice.

The 5 Stages to Start Evidence-Based Leadership

Mon, 27 Feb 2017 07:43:37 -0600

The implementation of evidence-based leadership is iterative. It's too profound a shift to happen in one go. And it will never happen if we wait to thoroughly research our current state, detail a change management plan, save enough budget to resource it all, and delay until the time is just right and the planets have lined up.

How Men and Women Use Power and Influence In the Workplace

Sun, 26 Feb 2017 18:04:57 -0600

Within cross-functional teams of people representing different departments, positions and even cultures, a leader's success often depends on his or her ability to gain the cooperation and support of others. Research by our colleagues has shown some influencing styles vary across cultures, but we wanted to know if gender differences might also play a role in using power and influence in the workplace. To answer this question, a study was conducted using a 360 degree feedback questionnaire to gather data on the influencing styles of 223 leaders (116 men and 107 women) across organizations and industries. While we found some significant differences, we also found some surprising similarities. Here's a summary of what we found and how your leaders can use them to maximize their influence.

Job of Non Technical Project Manager - Precarious at Best?

Fri, 24 Feb 2017 09:46:47 -0600

The role of the traditional project manager in a software development team appears now to be a luxury that is the first to be cut down during lean times. The article discusses the mindset of the industry which has led to this depreciation of the PM's value.

Reasons Why You Should Consider Regular Corporate Training For Your Employees

Tue, 21 Feb 2017 12:53:24 -0600

Continuous staff training and development courses can go a long way in improving your business. Corporate training benefits both individuals and the company and hence any serious business should consider training for staff once in a while. Most businesses only offer such kind of training to new employees, but the truth is it can be beneficial even to long serving employees.

Managers - The Most Comprehensive Seven Type Categorization

Mon, 20 Feb 2017 14:46:59 -0600

Manager: This word will flood our memories with many words: supportive, demanding, task-master, kind-hearted, humorous, motivational, energetic, knowledgeable, flexible, reasonable, human, egoistic, approachable, mentor, allergic, aggressive... unrealistic, scheming, unreasonable, fearful, de-motivating, sarcastic... sadistic, the list is endless. Some managers have had an immense positive effect and some drastic negative effects on our lives. I have segmented them into seven categories and briefly detailed only the positives aspects of each of these categories. Check out your type, or your manager type and adapt.

The Right Performance Culture Starts at the Top

Mon, 20 Feb 2017 07:21:10 -0600

Measurement is the most practical way to create a performance culture that is capable of taking the journey to become a high-performance organisation. But it won't work quickly enough, or nearly as well, if it doesn't start with the senior leadership team.

Humor As A Negotiation Tool, Or How Humor Saved The World

Wed, 15 Feb 2017 13:11:56 -0600

Negotiation is a necessary skill for anyone in business but it's especially critical for people in leadership and sales. Learn how you can use this tactic with humor to help you become the master of negotiation.

Leadership: "Sarcasm - Handle With Care"

Wed, 15 Feb 2017 11:13:25 -0600

Wise leaders use humor-including sarcasm-in an intentional and strategic manner. It's a subtle skill. But then, great leaders know how to wield a host of tools to help them direct human behavior. Learn how.

How To Write Learning Objectives

Tue, 14 Feb 2017 13:30:58 -0600

The purpose of any training is to change behaviour, you want people to do something different afterwards. The learning objectives for a course cover what you want people to be able to do at the end of it.

Generating Ideas With SCAMPER

Mon, 13 Feb 2017 08:37:33 -0600

Whenever there is a need to generate ideas, brainstorming inevitably comes to mind. But there is another method called SCAMPER that puts a spin on brainstorming. SCAMPER stands for Substitute, Combine, Adapt, Modify, Put to another use, Eliminate, and Reverse. You go down the list, using each of the words as a prompt for questions to brainstorm, when you want to come up with new ideas to develop or improve a product, process, service or even people.

Should We Bother to Measure Love, Loyalty and Trust?

Mon, 13 Feb 2017 08:33:03 -0600

These are soft and subjective things... love, loyalty, trust, satisfaction, engagement, commitment, pride. They are feelings that people have toward other things, like our products or services or brand. So it's tempting to want to measure these things, as evidence of our success. But I'm not so sure we should bother.

This One Tip Will Make You an Exceptional Employer of Choice

Fri, 10 Feb 2017 09:05:35 -0600

Not so long ago I found my dream job advertised. I was SO excited. I polished my resume and included my most up to date skills; I wrote a fabulous job application and even included something a little out of left field with my application so I might be remembered. I sat back and waited for the phone call asking me to come in for an interview because I was their dream candidate.

What Is An Online Business Manager, and Is It Time for You to Hire One?

Wed, 08 Feb 2017 14:54:49 -0600

When your business revenues hit the multiple six-figure+ range, business owners are typically faced with a new challenge in their business - creating new growth. Most business owners hire an Online Business Manager when they've hit the ceiling, feel frustrated, are stuck, and simply cannot grow the business anymore by being the only one in charge of everything! They realize that they must step out of being the one that is "DOING" making space to fully step into a leadership role in order to grow to 7-figures and beyond.

Are You Stuck in the Day-To-Day Operations of Your Business?

Wed, 08 Feb 2017 14:54:31 -0600

Your business operations keep your company running and generating revenue, so they're necessary. But you don't need to be the one who manages them. If you have a multiple 6-figure+ business and find yourself creating and maintaining systems, establishing guidelines and deadlines for your team, or handling product and service delivery, you're stuck in the "DOING" of the business.

Importance of Business Communication

Wed, 08 Feb 2017 08:55:35 -0600

Business Communication is the most effective way to present your ideas in the market. You must create effective email to attract the target audience. It can be used as a tool to market your concept and give strength to your business.

Team Coaching

Tue, 07 Feb 2017 14:53:50 -0600

Supporting people performance and team development are as much a part of a team leader's role as minding the business. In fact, in an ideal world, team leaders would spend at least 70% of their time on team coaching. In these days of reduced staff it is not always possible to delegate all task oriented activities, but the more the leader can be a coaching manager, encouraging people to think for themselves, plan ahead and create their own solutions, the more one will see the team working together, rising to the challenge and achieving extraordinary things. Conversely, the more a manager corrects the team and interferes with the team's decisions (which is about directional management rather than team coaching), the less people will bother to think for themselves, and team development in terms of creativity and people performance will slow down.

Coaching Tools of the Trade

Tue, 07 Feb 2017 14:53:10 -0600

Coaching is fundamentally a simple process, a way of being and communicating which is aided by a small number of guidelines and rules. It is perfectly possible, and indeed quite common, to deliver a session which can literally change the course of someone's life or business using no more than the foundation coaching skills of listening, questioning, and clarifying, supported by structured coaching models like GROW and EXACT for goal setting.

Four Roles Necessary for Productive Communication

Mon, 06 Feb 2017 14:57:36 -0600

One very basic communication model states that communication requires three basic elements: the sender (speaker), the receiver (listener), and the message. However, according to David Kantor there are four roles that a person can take in any conversation. In Kantor's Four Player Model, these roles include the Mover, the Follower, the Opposer and the Bystander.

3 Ways to Innovate Better As A Leader

Mon, 06 Feb 2017 14:41:33 -0600

Innovation does not happen inside a vacuum, innovation happens when existing ideas are expanded upon or seemingly random items come together to create a new solution. Every single one was built on previous inventions created by other inventors years, decades or even centuries before. Every invention has problems, and it might not be until some other inventor comes along that they get solved.

The Biggest KPI Question to Answer First

Mon, 06 Feb 2017 14:31:47 -0600

Over the past 10 years of Measure Up's life, over 13,000 subscribers have shared their biggest KPI questions with me. Almost 90% of all those questions come down to a core set of 11 questions. Only one of these is the right question to answer first.

First Line Manager: Leaders Must Manage to Lead

Sun, 05 Feb 2017 19:31:13 -0600

Leaders must be managers; but, managers do not necessarily have to be leaders. Leaders have to manager all the resources at their disposal, self, others, communication, etc. Managers also must do the same.

Identifying Critical Processes

Sun, 05 Feb 2017 19:16:58 -0600

The first step in business process management is to identify the processes that are critical to the success of a business. There are many different processes in a business, too many to manage all at once. Thus, it is necessary to identify the most critical ones and actively manage them. This article describes how to identify the most critical processes using criteria common to businesses.

Creating Opportunity With Numbers

Fri, 03 Feb 2017 14:29:04 -0600

Lack employee engagement? Learn about the deployment of a simple tool to get staff to take ownership of improvements. Get your business running smoother with higher employee satisfaction.

How Could This Happen? Avoid Project Screw-Ups for You and Your Business Partner

Fri, 03 Feb 2017 13:49:32 -0600

Having a business partner remember you as "that $%@*# project manager" because you were associated with a project failure is one of the worst things that can happen to a project manager. Not only will you have lost the trust of the business partner, but your ability to win the trust of other business partners could be in jeopardy because of the negative reputation you may have earned.

No Worse Than Anybody Else

Fri, 03 Feb 2017 10:12:23 -0600

When did Mediocrity become the goal of personal and professional achievement? Tom Peters author of: In Search of Excellence, relates a story where he was working with some executive clients on becoming excellent. After some time talking about moving the organization more toward excellence, one executive spoke up. He said he was sick and tired of all this talk about excellence. After all his company was no worse than anybody else! There's a slogan for your company, "We're no worse than our competition!"

Managing Business Processes

Thu, 02 Feb 2017 07:51:57 -0600

A process is a series of repeated actions in a given order or a checklist of activities that are used over and over to produce a desired outcome or product. It is important that businesses manage these processes so as to prevent waste and defects. If the processes are optimized then the customer will be happy. This paper covers the basic steps that should be followed to standardize and optimize a process.

WARNING - Financial Peril Ahead

Wed, 01 Feb 2017 15:33:52 -0600

Ernest Hemingway said it best when he warned of how financial troubles visit us: slowly at first and then all at once. There are usually warning signs, but they are not always recognized and they may persist for months, or even years. Business owners sometimes go into denial about regularly occurring mid-month cash-flow problems, for example, if at month's end the bottom line looks healthy. Generally, corrective action can be taken to head off an impending disaster and other times, the crash is fated. Still, forewarned is forearmed and taking steps to protect the business enterprise is always the right thing to do (as long as one does the right thing!).

How To Manage Purchase Orders in Dynamics CRM

Fri, 27 Jan 2017 08:54:40 -0600

For users of Dynamics CRM there is now a better way to manage all purchases and payments with Purchasing Assistant. It is a plugin that automates purchase order and invoice generation and management.

The Advantages of Outsourcing E-Fulfillment Services for Your Business

Tue, 24 Jan 2017 10:17:18 -0600

There is always a need to add more value to your online commerce businesses and services. You might not be in the position to help your customers get their products and goods on time and in a good condition. For this, businesses have started looking up to outsourcing e-fulfillment services that takes care of packing and shipping promotional goods and kits and fulfill orders on time, maintaining the highest quality.

Benefits of GPS Tracking for Equipment Rental Businesses

Mon, 23 Jan 2017 13:41:09 -0600

If you are in the rental business, you probably have a lot of resources invested in vehicles and equipment. Installing GPS tracking devices is the most reliable way to keep an eye on them.

How to Take "Work" Out of Strategy Execution

Mon, 23 Jan 2017 07:29:04 -0600

Strategy more often than not feels like work, rather than true execution. Sometimes it feels like rework, when we keep redesigning it. Other times it feels like guesswork, implementing without really knowing if it's working. And then there are times when it's just plain hard work to get anything to happen. What we want is smooth execution to take the place of the work.

Understanding Others' Thought Processes

Sat, 21 Jan 2017 11:19:15 -0600

We can use the Ladder of Inference with others, helping them to analyze their thought process at each rung so we both can understand the decisions they have made. This is very much like the 5 Whys, which is a quality improvement problem finding technique. In the 5 Whys you keep asking "why?" until the other person has moved down from the obvious or presenting problem to the root cause of the problem. The difference between the two techniques is that the "whys?" used in 5 Whys are general, while the "whys?" used with the Ladder of Inference are very specific.

Waste Management Solutions: Five Crafty Ways To Reuse Plastic

Sat, 21 Jan 2017 11:15:22 -0600

Each year over 500,000 tons of plastic waste threatens the Earth's ecosystem and clogs the waste management industry. Here's a look at five innovative ways to reuse plastic.

How To Analyze Our Choices

Fri, 20 Jan 2017 07:51:25 -0600

Chris Argyris has identified seven different subconscious stages in decision making that he calls rungs on The Ladder of Inference. The purpose of the Ladder of Inference is to help us question our decisions. We can work down the ladder, analyzing our thought process at each rung so we can understand the choices we have made.

Years of Service Awards & Morale

Thu, 19 Jan 2017 13:11:08 -0600

Too many companies waste a big opportunity in the way they apply a common employee benefit. This article shows how a little bit of ingenuity can go a long way in building loyalty and improving employee morale.

How to Create The Right CRM Strategy for Your Business

Thu, 19 Jan 2017 10:19:03 -0600

Deciding on your CRM strategy doesn't just mean choosing the right CRM software or finding someone to install it. CRM strategy is much more than that. In this article, we have explored how you can create the right CRM strategy for your business for it to serve your business goals in the best possible manner.

Dump The Dictionary and Learn The True Meaning Of Resiliency

Tue, 17 Jan 2017 07:13:16 -0600

Want to prepare for the challenges that life throws at you? Learn the skills and actions that can be cultured, developed, and taken before you need to be resilient.

Project Management Screw-Up 7 - We Didn't Involve The Right People

Sun, 15 Jan 2017 11:07:01 -0600

So, let's talk about the people, or stakeholders, who aren't assigned to the project but can materially influence its outcome. In my experience, stakeholders generally fall into two groups: customer stakeholders, or those you help, and supplier stakeholders, or those who help you. Your customer stakeholders primarily are going to be your customer population and their associated management. At the end of the day, they are going to be the ultimate judge of your end product and will be your ultimate measure of success.

What's The Real Difference Between An MBA And An EMBA

Fri, 13 Jan 2017 14:40:14 -0600

Do you know what the difference is between an MBA and an EMBA? Is it the price? The length of the program? The participants?

Don't Waste Good Goals With Poor Measures

Fri, 13 Jan 2017 08:25:06 -0600

Do you believe that strategy is about projects and initiatives, so you don't need to measure your goals? Do you monitor your actions, because if they're completed, that means your goals are achieved? Do you rely on Staff Turnover Rate to assess how engaged your workforce is? If so, you're wasting your goals!

It's Not Easy Being an Artwork Coordinator

Thu, 12 Jan 2017 10:24:45 -0600

Here is what a job description for an Artwork Coordinator in a global company looks like: Ensuring delivery of packaging artwork for all brand portfolios across multiple markets. Acting as interface between all relevant parties in the artwork process, both internal (marketing, regulatory, logistics, finance) and external (pack change analyst in regional service centre, site, artwork house). Coordinating artwork process between all relevant parties in the artwork supply chain, both internal (Marketing, Regulatory, Global Category, Planning, Legal & trademark and Packaging support) and external (Factories, Printers and artwork...

Understanding The Difference Between Compliments and Praise

Tue, 10 Jan 2017 07:32:02 -0600

How do you energize your employees and give them the determination to continue producing excellent work? Through the power of praise. As the manager, praise can be used as your expression of approval.

Why Aren't Your Strategic Goals Sensible Enough to Measure (and Execute)?

Mon, 09 Jan 2017 08:24:31 -0600

Sometimes a hard-to-measure strategy can be fixed in the measurement process (like how Step 2 of performance measurement methodology fixes the weasel word problem). But strategy can be hard to measure due to poor logic and poor structure, and this can't be fixed in the measurement process. We have to go back and rework the planning process to make the strategy sensible.

The Modern Leader - Adapting to Shifts in the Business Landscape

Mon, 09 Jan 2017 08:24:19 -0600

The Modern Leader Successful leaders hold behaviors, qualities, skills and competencies enabling them to navigate the challenges and evolving demands of the organizational landscape. In order to equip leaders with the knowledge and skills needed to respond to changes in organizations and employee behavior, this document presents shifts in leadership demand alongside the qualities and behaviors modern leaders should possess to successfully lead others. Additionally, this document presents a leadership style perspective leaders should consider to respond to and effectively lead in the 21st century.

Replacing a Project Manager Mid-Flight

Mon, 09 Jan 2017 07:54:16 -0600

There's simply never a good time for a project manager to leave a project, particularly when the flight takes everyone by surprise. Management scrambles to find a replacement, the project team may be in a state of shock because their leader is now flying the coop, and the potential successor needs to double-time-it to figure out how to take the reins quickly. The key here is to minimize the impact of flight such that the project is not significantly impacted.

Top 5 Management Mistakes

Thu, 05 Jan 2017 14:57:16 -0600

Managers like everyone else also make a lot of mistakes but it is important to learn from one's own mistakes as well as others' mistakes. Here is a list of the top 5 management mistakes that managers need to avoid...

5 Out-Of-The-Ordinary Ideas For Your Next Corporate Events

Thu, 05 Jan 2017 14:36:50 -0600

The idea of getting together with people from work usually has two possibilities: 1) an overly indulgent happy hour during a weekday; or 2) sitting in a boardroom with visual aides and finding unique ways to look at your phone. Corporate events, as a whole, aren't really at the top of most people's 'most awesome' list. How, then, do you make a corporate event be more than just a pain?

Playing The Game With The Right Passion

Fri, 30 Dec 2016 08:14:47 -0600

The world of sport has turned into a gigantic arena. Commercialization has made it very much difficult for athletes to cope up with routine fitness and performance tasks and at the same time work on their contractual and sponsorship activities. They are on their toes all the time when it comes to meet the fans' expectations by performing up to the expected levels, stay on top of their commercial and sports business activities and file things like taxations and other similar tasks in the right passion.

Artwork Management Maturity Cycle

Wed, 28 Dec 2016 14:33:06 -0600

Artwork System Sales Person: We are in the business of Artwork Management Software, etc. etc. CPG Company Executive: What?

What's the Best Path to the C-Suite?

Wed, 28 Dec 2016 13:17:34 -0600

To move up the corporate ladder requires more than office politics. The most effective executives move up as a result of their ability handle high levels of responsibility. They must also demonstrate the know how to produce results through others. However, you must first have the opportunity to show case those abilities. This article outlines intentional strategies and an example of a highly effective CEO who gave clear demonstrations of his ability to lead.

Motivation and Your Achilles' Heel

Thu, 22 Dec 2016 13:09:57 -0600

Most managers and leaders are very keen to learn what motivates their employees; and for a good reason. If we understand that then we might be able to reward and incentivise them appropriately and this could have - would have - a big impact on their performance and productivity. Less time, however, is spent on considering the factors which do not motivate or can positively de-motivates staff. More subtly still, the factors which Hertzberg, the famous researcher in this area, called the 'Hygiene Factors'. As I have written before: "Your lowest motivational score can be very revealing. The top three motivators are more exciting, but noting our lowest motivator can also give useful clues about improving our motivation and our life. First, ask the question: is my lowest motivator causing me a problem? We sometimes call this a hygiene factor, which means that the motivator does not motivate us, but its absence can lead to de-motivation." One of the really fascinating aspects of motivation is the idea of hygiene factors. It would be very easy to focus on someone's top three motivators - or a team's or whole organisation's - and think one had the job done.

Secrets of Project Companies: How to Make Your Project Successful

Wed, 21 Dec 2016 10:44:49 -0600

Project management is one of the most interesting and, at the same time, most complicated areas of business. Managing of employees in a project has its own specific features and differs from managing of full-time workers. It would be fair to say that only people can guarantee the success of any project.

Decision-Making During Turbulent Times

Tue, 20 Dec 2016 11:49:32 -0600

Decision making during hard times is difficult when you are a Manager with life altering powers for your business. Here are a few tips that may help you out.