2010-08-30T12:53:55.789-04:00Today, we bid adieu to "It's All Good." It has been an exhilarating six year run, but now it's time for us to move our blogging focus elsewhere.
2010-07-01T09:59:09.844-04:00Registration closes July 6 for:
2010-05-31T20:39:42.875-04:00Joan Frye Williams and I be participating as a team in "Consultants Giving Back...to You," a new project offered by PLA and coordinated by our good friend and colleague Paula Singer. We'll be available for half-hour blocks of free consulting on just about anything you want to talk about on Saturday morning, June 26, from 9 to noon in the Independence Room of the Washington Hilton, during the upcoming American Library Association conference.
2010-04-07T22:08:56.537-04:00Registration is open for the Ohio Library Support Staff Institute 2010. The Institute will be held July 25-27 on the beautiful campus of Baldwin-Wallace College in Berea, Ohio. This is one of the premier continuing education events for library staff each year, and this year should be no exception. (Full disclosure: I'm speaking at the Institute on Monday, July 26. You have to take the bad with the good, right?)
2010-03-15T16:51:24.265-04:00Congratulations to all the 2010 Library Journal Movers and Shakers. Being just back from a quick-but-much-needed long weekend vacation, I had forgotten that March 15 was already hereand the announcement went out today.
2010-02-08T13:27:03.412-05:00I've been working with a large cross-functional team at OCLC that's looking across all of our content management needs and thinking through what we need (functionally and otherwise) to evolve and improve our websites. Perhaps not surprisingly, I've come to the process with a strong desire for seeing systems that support interactive features, anything that shows the personality, the humanity and the voice of our cooperative.So far, the process has helped me sort through what, exactly, I mean when I say that. I've already seen one vendor demo where they checked "yep" on a RFI response to "web 2.0 stuff" (don't worry, we were more detailed than that) but in the demo they showed us what they really meant is that a user can click a star rating or share/post this content to their facebook profile. And that's what they mean by 'interactive capabilities.' I'm not disparaging the vendor, because what they did offer in the way of personalized content management and other critical features seemed incredible - and you can't have it all. But I was surprised that their definition of web 2.0 capability was so much different than mine. On reflection, I should not have been so surprised. There is a difference between "building online community" and "using social media" and therein lies the differences between me and Mr. CMS Vendor.To help me out with the rest of our demos happening later this month, below is a short list of capabilities that I think are useful for facilitating community with your web-audience. * I'll be looking for each of them as we move through the rest of our exploration of the current CMS world.Site visitors can:find content, conversations, and people through search and browsesee the images and names of real people wherever users have contributed contentsubscribe to and see new and most recent content from site authors and usersregister as a member of the siteSite members can:create and edit a user profilecreate and edit threaded comments or discussions add tags, ratings, or other user-contributed metadataselect interests and see personalized or private content based on those preferenceswith permission, add or manage content (such as moderating a group or adding new content to a section)Site admins can:extract visitor, member, and author activity for site management purposespush and pull web-content via extensions, plug-ins, or widgetsestablish private content and assign permissions to view contentOn the other hand, if there's anything that I've learned at WebJunction (an online community for library staff) it's that none of the tools we use make or break the online community. It's the people who spend their time "at WebJunction" (which is now a lot bigger than our website) and their willingness to share and support one another there. So, I remind myself again to not get attached to any one function or space.Most certainly, these are not all the elements we'll need in an enterprise CMS. In fact, I wouldn't prioritize some of these things over the other things we're looking for. But in terms of interactivity and community building with our web-users, I'm hoping this gives us a good start. And I'm very hopeful that I'm able to check off a few more of these items as we proceed through the rest of our selection process. Even though I know it's not about the tools, I know that some of these features will certainly help us along.I share this with you because I'm curious if you think there are things that I've missed, or things that I have here that you don't think are important. What have you learned in designing your websites and selecting your content management tools? What have you learned in using other websites that you'd like to see more prominent in library services?* My list is based on a group process started by Deb Lewis, a group discussion facilitated by Sharon Streams, and a "success criteria for online communities" working document contributed to by a number of my colleagues[...]
The goal is to provide an affordable and accessible venue for library staff to share practical and timely solutions for their needs! Now more than ever, we need to band together to solve problems, and that we recognize that attending an in-person conference is completely impractical for many library staff. Looking at how online programming has changed over the past five years, I think we’re in for an exciting time of online conferences!
As a kid, I loved comic books. My favorite artists were Jack Kirby, Jim Steranko, Steve Ditko, and the greatest of them all, Will Eisner. Eisner created one of the best comic heroes ever, The Spirit, a cocky detective who was assassinated by gangsters and came back to become a vigilante. The stories ranged from noir to humor, and the Spirit had some of the sexiest sidekicks and enemies ever created. The Spirit started in the newspapers, went on to comic books, then graphic novels, and even a movie. Eisner created amazing splash panels, frequently covering a whole page or two. The panels had multiple layers that reward repeated viewing, like a broadsheet Bosch.
Beyond newspapers and comic books, Eisner was one of the fathers of the graphic novel, as his later work took on autobiography, theology, and even urban history. He wrote a seminal work on comics as art, Comics and Sequential Art.
I met Eisner's niece and nephew at the ALA Midwinter conference earlier this month. We had a nice talk about Eisner’s work and the impact he had on visual storytelling.
The family was at Midwinter to showcase Will Eisner Week, an annual celebration of graphic novel literacy, free speech awareness, and, of source, Eisner's legacy. Libraries across the US and around the world will offer book and visual displays, book group discussions, and discussion programs. Will Eisner Week 2010 will be celebrated February 28 to March 6. This would be a great opportunity to focus on your collection of graphic novels; after all, without Will Eisner, you might never have had that collection!
2010-01-25T08:16:20.590-05:00From the annals of censorship gone awry, this from today's Inside Higher Ed:
2010-01-23T17:54:10.327-05:00I have been shy about publishing this, but not for the reasons you might think. Last October I had the huge pleasure of speaking at TEDx Columbus, a local TED event organized by local folk. I was invited, at least one of the reasons, because I work at OCLC and they were interested in highlighting ideas and work from local organizations. This was my first time talking with a non-library audience about some of these ideas and I had a great time.
2010-01-16T23:27:29.972-05:00It's taken me longer than expected to get this post up...busy day today with lots of interesting conversations going on. But these are the scattered notes (along with tweets from @itgirl and @alicesneary) from the Symposium speaker on Friday, Michael Brown:Loretta Parham kicks of the OCLC Symposium. We all do PT *physical training*!Michael Brown, CEO of CityYearHis first library—Belmont, Massachusetts. He remembers his early experiences with the public libraries.Boston loves its libraries (source of pride for the community).Widener Library, his introduction to philanthropy. (The appeal is around something to do with leaving a legacy and personal concerns.)--We’re in the same business, CityYear and libraries: Citizenship and democracy. Libraries help underscore what it means to be human.“Getting my library card was like citizenship; it was like American citizenship.” –Oprah WinfreyWhy did he start CityYear?Born in 1960—the civil rights movement, the moon landing, Star Trek—feeling of intense engagementHe became Passion-Struck. He worked on Capitol Hill for Leon Panetta,HR2500—Study the commission of volunteer national service: tapping the civic power of youth.• Life changing benefits (access to college, fulfilling the American dream)• Needed Services• Civil Rights• Rite of Passage• Inspire to ActionAction Tank – “National Service or Bust”--Most Americans get excited about the idea of national service, once you explain it--This isn’t a voting issueEvery meeting had to be inspirational.Core member handbook: every member of CityYear has to register to vote, pay taxes, and have a library card.Entrepreneurship: Timberland supplied the boots: boots, brands and beliefs. Timberland outfits the corps. Timberland provides 40 paid hours of volunteer service for employees.Had to have uniforms—Promoting the concept. This is about service and idealism.We did calisthenics in front of Boston Public Library every morning.We had to engage the public sector. Wrote to all Presidential candidates.Clinton said it was his trip to CityYear that inspired the development of Americorps.Time magazine wanted to do a cover story on national service. (You never know who is going to be your next champion.)Edward M Kennedy Serve America Act. Idealism of Young People, showing they can make a difference.Now they’re focusing on the High school dropout crisis. Every 26 seconds a child drops out of school. Goal is to reach 50% of the potential drop outs.6 Major lessons learned along the way:1. Mantra: COME VISIT! All commitments are experiential.2. Find a sponsor for it: Get a sponsor for everything (Timberland for Boots)3. Build partnerships on Reciprocity and Engagement—even when it doesn’t seem like there’s a fit. (CareForce One: CSX has a truck full of rakes, shovels, etc. and it goes to small communities where CSX drives through and helps them clean communities, graffiti, etc.)4. Every institution has unique assets. (CityYear has young people’s energy)5. Give a role for citizens in your institution. Serve-A-Thon (One-day where everyone else gets to do what CityYear does.) Create alumni—make people feel like a part of your institution6. Build a Movement. Be part of something larger than yourself.Carnegie completed 1,689 libraries. He did challenge grants—the communities had to support the library, once built. Women’s organizations took up the challenge and gave us America’s libraries. A great example of movement building and democracies. (All of this was done before Women had the right to vote!)Connect your needs to other institutions’ needs. Then you can really get some interesting things going.Then Loretta Parham gives some examples from her library [...]
2010-01-15T10:15:54.836-05:00The Americas Regional Council is in full swing here in Boston. Roy just posted a photo of the session, and you can follow his tweets (@rtennant) for bite-size snippets of the discussion. There will be video of the session available after ALA MW for everyone on the OCLC Web site.
OCLC Symposium: On the Radar: How Libraries and Other Nonprofits Can Increase Their Influence
Gaining attention and funding among nonprofit and community entities has never been more critical. Join OCLC and Michael Brown, CEO & Co-Founder of City Year, for a discussion of this vital topic. How can libraries build influence in their communities to improve sustainability? What groups see your library as a vital and essential resource for their success and survival? Building effective partnerships is essential to instilling a sense of urgency when questions of support arise. Michael’s experience in developing and growing an entrepreneurial nonprofit will bring a valuable perspective to this discussion. Loretta Parham, CEO/Director of the Robert W. Woodruff Library at the Atlanta University Center, will moderate the session and provide her thoughts on building influence from within the academic library setting.
2010-01-05T17:07:13.841-05:00Heads up! The OCLC Blog Salon has moved locations.
2010-01-04T13:17:47.824-05:00Eric Hellman has an interesting post on his blog "go to hellman" (great name, incidentally).
2009-12-26T12:39:38.792-05:00I would strongly recommend the interview with Jeff Bezos in the current issue of Newsweek (December 20, 2009-January 4, 2010).
2009-12-21T16:36:51.981-05:00While you've got visions of sugarplums dancing in your heads (or you are up to your elbows in pre-holiday task lists), wanted to give you the scoop on this year's Blog Salon at ALA MW 2010. We're going Old School.
OCLC Blog Salon at ALA MW 2010
Sunday, January 17
5;30 pm-8 pm
OCLC Red Suite
Westin Boston Waterfront (connected to the convention center)
2009-12-18T18:38:22.669-05:00Joan Frye Williams and I have just released a new podcast for the holidays. Check it out here.
2009-11-22T15:43:55.642-05:00The Customer-Focused Library: Re-Inventing the Public Library From the Outside-In, by Joseph R. Matthews was published September 30 by Libraries Unlimited. In this outstanding work, Joe persuasively lays out the case for re-imagining what the library does from the point of view of the customer.
2009-11-17T14:45:38.377-05:00Just heard a story on NHPR's Word of Mouth about a very cool project called PieLab. You might have read about it in Fast Company recently. It's basically built on the premise that when conversations start happening in a community--and young people/designers are involved, good things will come out of it. It's another idea to come out of Project M, which is a really interesting workshop group of people who come together to envision a better world through design. And they're making it happen. Sort of like a Rural Design Studio for graphic design/creative thinkers. (And you remember when I swooned after I read Rural Studio, don't you? That was after Frank Lloyd Wright but before Room to Read).
2009-11-11T10:48:10.219-05:00I freequently talk about the need for librarians to look beyond our professional organizations and journals to discover new insights about the world around us.
2009-10-23T11:44:19.956-04:00Last week I had the honor of serving as a mentor at the Eureka! Library Leadership Institute, sponsored by Infopeople and the State Library of California. Led by my two favorite leadership and organizational development gurus, John Shannon and Becky Schreiber, this was an intense six day program designed to help newer members of the profession understand their own attitudes and aptitudes for leadership.