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Preview: Most Popular White Papers and WebcastsTelecommunications Research

Most Popular White Papers and Webcasts Telecommunications Research

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Published: Tue, 17 Jan 2017 11:15:14 EST

Last Build Date: Tue, 17 Jan 2017 11:15:14 EST


Why is Customer Service So Bad at Handoffs?

Fri, 30 Dec 2016 24:00:00 EST

64% of consumers start their customer service journeys online. Where are the rest going? Access this white paper to learn about automated phone's role in customer experience and what your company can do to meet customer expectations. Published by: [24]7

SAS Analytics Platform for SMART FACTORY 분석 기반의 지능형 제조 구축 방안

Tue, 17 Jan 2017 24:00:00 EST

스마트 팩토리에 정답은 없습니다. 중요한 것은 스마터 팩토리(Smarter Factory)입니다. 투자에 대한 큰 부담 없이 작게 시작하고, 성공 체험을 늘려가는 접근이 필요합니다. 현실에 맞는 단계별 목표를 수립하고 단계적으로 진행하면 됩니다. 아울러 스마트 팩토리에서 가장 중요한 것은 사람입니다. 기술력 있는 검증된 파트너가 필요합니다. Published by: SAS

Sonora Quest Labs Runs Their Hybrid Cloud Data Center on Hyper-Converged Architecture

Tue, 12 Jan 2016 24:02:36 EST

Sonora Quest Laboratories needed to allow both on-site and remote employees access their data quickly and easily. In this webcast, discover how they were able to support a hyper-converged data center that provided the networking power they needed to implement an agile virtual desktop infrastructure. Published by: Prosys- HPE

The Digital Transformation Agenda

Mon, 09 Jan 2017 24:00:00 EST

This survey of business leaders by the Economist Intelligence Unit for Pegasystems finds that businesses are mostly confident they will reach their digital transformation agendas, but senior business leaders need to be more closely involved. Published by:

A Regional Leader in Mobile Workspace Services

Thu, 03 Dec 2015 24:00:00 EST

In this Ovum Decision Matrix, discover a competitive overview of the telecoms service provider mobile workspace landscape that highlights the competitive differentiators and capabilities that enable telcos to transform the mobile workspace of their enterprise clients. Published by: SingTel

Disaster Recovery Policies for Hyper-Converged Infrastructures

Wed, 28 Dec 2016 24:00:00 EST

Disaster recovery is essential for mission-critical workload, and a hyper-converged infrastructure can simplify this requirement. Discover three fundamental tasks you must consider when planning, implementing and executing your hyper-converged disaster recovery policy and business continuity plans. Published by: Hewlett Packard Enterprise

Hyper-converged data center changes infrastructure upgrades

Fri, 23 Dec 2016 24:00:00 EST

Learn how changes to the fundamental nature of the data center design have altered both the approach to cost modeling, and performance expectations. Published by: Hewlett Packard Enterprise

Deploying Remote and Branch Offices with Hyperconverged Infrastructure

Tue, 01 Nov 2016 24:01:35 EDT

This video introduces a solution that introduces a better way to manage, maintain and streamline your complex remote environment in order to meet the remote and branch office demands while adding simplicity and flexibility to your IT support systems. Published by: Hewlett Packard Enterprise

Hyper-Converged Storage Buyer's Checklist

Fri, 02 Dec 2016 24:00:00 EST

Participate in our hyper convergence research program and get immediate access to a brand new buyer's checklist in which our contributors not only describe how hyper-converged systems differ from traditional storage systems, but also offer guidance for evaluating, purchasing and deploying these storage systems. Published by: TechTarget

Computer Weekly – Rolling out full-fibre broadband

Fri, 02 Dec 2016 24:00:00 EST

In this week's Computer Weekly, as Ofcom moves to force a split between BT and its Openreach subsidiary, we examine whether the regulator's action will improve the roll out of full-fibre broadband. Our buyer's guide looks at trends in client access devices. And IT leaders discuss the roadmap to a software-defined infrastructure. Read the issue now. Published by:

The myth of email as proof of communication

Fri, 02 Dec 2016 24:00:00 EST

Increasingly, there is a need for organisations to be able to prove the content of communications between themselves and other parties. Analyst group Quocirca looks at the options. Published by:

Web-Conferencing Vendor Comparison

Thu, 10 Nov 2016 24:00:00 EST

This Gartner Magic Quadrant for web-conferencing compares 14 leading vendors to help you find the one most suited to your needs. Learn the strengths and weaknesses of vendors like Cisco, Microsoft, Adobe and 11 more. Published by: Zoom Video Communications

Enterprise Mobility that is Seamless and Secure

Wed, 31 Aug 2016 24:00:00 EDT

How can you use mobile to enable productivity, while keeping corporate data secure and providing the best user experience? This webinar explains how enterprise mobility management (EMM) can help simplify how you embrace mobile, so you can ensure a productive and protected mobile workforce. Published by: IBM MaaS360

The Future of Connected Cars in a Software-defined World

Tue, 01 Nov 2016 24:00:00 EDT

In this week's Computer Weekly, we examine how software is reshaping the car industry, with internet-connected cars presenting challenges and opportunities. IT suppliers are putting up prices in the UK as the value of the pound falls – we look at the implications. And Eurostar's digital chief talks about his IT overhaul. Read the issue now. Published by:

Hyper-Converged Storage Buyer's Checklist

Wed, 26 Oct 2016 24:00:00 EDT

Participate in our hyper convergence research program and get immediate access to a brand new buyer's checklist in which our contributors not only describe how hyper-converged systems differ from traditional storage systems, but also offer guidance for evaluating, purchasing and deploying these storage systems. Published by:

Is Your Data Secure?

Fri, 29 Jul 2016 24:00:00 EDT

BYOD in the enterprise is here to stay, creating new data security challenges as employees move data to the cloud through a multitude of devices. This infographic provides 9 BYOD security facts to help you further develop and refine your BYOD strategy. Published by: Commvault

Modern Infrastructure – October 2016

Tue, 18 Oct 2016 24:00:00 EDT

This month's Modern Infrastructure e-zine examines how two abstraction technologies are being used together and how some open source innovators are even latching onto this best-of-both-worlds idea in an effort to better merge containers and VMs. Published by:

A Golden Age Dawns for Network Services

Mon, 17 Oct 2016 24:00:00 EDT

Advanced network technology options have expanded, offering enterprises better, but cheaper, options for network services. Published by:

Understanding Unified Communications as a Service

Fri, 29 Jul 2016 24:00:00 EDT

Cloud-based unified communications (UC) takes full advantage of cloud technology, and it offers complete support for your mobile workers. This white paper is a complete buyer's guide to cloud-based UC. Access now to make sure your purchasing the right cloud-based UC for your enterprise. Published by: MASERGY

Geospatial intelligence on the move

Tue, 04 Oct 2016 24:00:00 EDT

By having access to a centralised geographic information system (GIS), valuable context can be added to an organisation's existing data assets which can be accessed by any mobile worker, including the field force. Published by:

Evolving Enterprise & Contact Centers with WebRTC

Fri, 30 Oct 2015 24:00:00 EDT

Web-based real-time communications (WebRTC) is finally reaching maturity. Read about its evolution, current use case landscape, and how it is shaping the future of unified communications. Published by: Oracle Corporation

Educast: Seamless Collaboration Leveraging WebRTC

Thu, 31 Mar 2016 24:00:00 EDT

You have most likely heard of WebRTC, but are you certain of what it is or how it works? In this webcast, discover the values and benefits of mating WebRTC with your UCC strategy to enable seamless collaboration. Published by: Oracle Corporation

Enhance Employee Productivity Cost Effectively with Unified Communications

Thu, 01 Sep 2016 24:00:00 EDT

This white paper explains how a converged unified communication (UCC) platform empowered by WebRTC can offer real-time voice and video communications with secure, reliable, and seamless interoperability across carrier and enterprise networks on a multitude of end points. Published by: Oracle Corporation

VCE VxRack™ System 1000 Series Overview

Thu, 01 Sep 2016 24:00:00 EDT

This informational white paper introduces a hyper-converged infrastructure solution that with integrated compute, networking, software-defined storage and virtualization enable storage and networking functions to be decoupled and run on a common set of physical resources ultimately evolving costumer needs. Published by: Dell EMC and Intel®

NetApp Spotlight on FlexPod Advantage

Mon, 01 Aug 2016 24:00:00 EDT

This informational white paper examines key attributes of a converged infrastructure solution portfolio that offers a highly efficient operational model for workload deployments and how these factors set it apart from other full stack IT solutions. Published by: NetApp

Online Team Collaboration: Reaching New Levels With an All-In-One Platform

Wed, 31 Aug 2016 24:00:00 EDT

This white paper details the combination of persistent group messaging, private one-on-one chat, voice telephony, and video conferencing in a single unified experience. Access now to learn how to communicate in real time and collaborate using sophisticated yet easy-to-use tools. Published by: Cisco Systems, Inc.

Hyper-Converged Simplicity, Verified

Mon, 01 Aug 2016 24:00:00 EDT

This infographic offers information about is a fully integrated preconfigured and pre-tested hyper-converged infrastructure appliance. Learn more about how it delivers an all-in-one IT infrastructure by transformation by leveraging a known and proven building block for the software defined data center. Published by: Dell EMC Intel

EMC Converged Platforms: VxRail Appliance

Mon, 01 Aug 2016 24:00:00 EDT

This informational white paper identifies the top ten factors driving the deployment of hyper-converged technology solutions, as well as introduces an appliance that brings together compute, storage, and virtualization in a single infrastructure. Read on to learn more about this fundamental industry solution. Published by: Dell EMC Intel

High Performance DNS Infrastructures In Three Case Studies

Thu, 15 Sep 2016 24:00:00 EDT

In this white paper, you will examine three methods of optimizing DNS infrastructure to achieve greater security, performance, simplicity, and a drastic reduction in TCO. Access this resource to uncover 3 case studies that explore how to get rid of server farms, unsuitable intermediary security layers, and how to decentralize DNS architecture. Published by: EfficientIP

The Future of Enterprise Mobile Security: Predictions for 2016 and Beyond

Fri, 29 Jul 2016 24:00:00 EDT

Understanding and successfully combatting security threats that mobility creates is paramount for continued protection of sensitive company and customer data. This white paper provides Lookout's mobile cybersecurity predictions for 2016 to 2019, so you can futureproof your enterprise. Published by: Lookout

The Practical Guide to Enterprise Mobile Security

Tue, 31 May 2016 24:00:00 EDT

Access now to help security and IT managers fulfill their dual (and evolving) role of both enabling end-user and device productivity while reducing risk through the adoption of modern-enterprise mobile security practices. Published by: Lookout

10 Questions and Answers About Hyper-Converged Infrastructure (HCI)

Mon, 01 Aug 2016 24:00:00 EDT

In this descriptive infographic, find the answers to 10 common questions about hyper-converged infrastructure to help you get up to speed, as well as how HCI can allow your business to cut costs, enable IT agility, eliminate overprovisioning and more. Access now to see if hyper-converged infrastructure is the right fit for your company. Published by: VMware

Ovum Report: Why Put Mobile Threat Protection On Your Radar?

Tue, 22 Mar 2016 24:00:00 EDT

This report details Ovum's view on the "urgent need for protection systems" to secure enterprise mobile devices and the value that one mobile threat security system provides. Access now to learn about this system and its essential mobile security features, like MDM integration, jailbreak/root detection and more. Published by: Lookout

How Software-Defined Storage is Making Storage Features More Accessible

Fri, 19 Aug 2016 24:00:00 EDT

Participate in our Storage research program and get immediate access to a new Special Report in which our contributors uncover how software-defined storage is rapidly becoming more sophisticated. Published by: TechTarget

Communication Integration Drives Business App Productivity

Tue, 16 Aug 2016 24:00:00 EDT

Integrating communication into your business applications can make your life easier. Learn how pairing mobility and the cloud create the perfect opportunity for communication integration and discover the benefits of integrating communication into your business applications. Published by: Hewlett Packard - Intel Xeon

Enterprise Mobility Management: Market Overview & Analysis 2016

Fri, 29 Apr 2016 24:00:00 EDT

With a wealth of Enterprise Mobility Management (EMM) vendors out there, how do you choose the right one for your business? This report offers an in-depth view of vendors in the EMM market in the context of BYOD office employee use. Access now and discover evaluations of the leading vendors in this market. Published by: vmware airwatch

Computer Weekly – 9 August 2016: Will Rio's 4G sink or swim?

Tue, 09 Aug 2016 24:00:00 EDT

The Rio Olympic games are meant to be the fastest Games ever – not just for the athletes, but also for mobile data speeds. Users will want to upload photos and videos in real time. In this week's Computer Weekly, we investigate how operators are working round Brazil's patchy 4G. We also find out how Glasgow's smart city initiatives are evolving. Published by:

Managing Android devices in the enterprise

Thu, 04 Aug 2016 24:00:00 EDT

This article in our Royal Holloway security series focuses on two approaches to securely managing Android mobile devices in the enterprise: mobile device management (MDM) and mobile application management (MAM). Published by:

A Security Assessment of Android Full-disk Encryption

Tue, 02 Aug 2016 24:00:00 EDT

This article in our Royal Holloway Security Series describes an attack on Android 5.0 full disk encryption and discusses potential countermeasures. Published by:

The Future of Retail Customer Experience

Thu, 28 Jul 2016 24:00:00 EDT

71% of in-store shoppers who use smartphones say the device is more important than the in-store experience. Uncover the future of retail shopping with 5 key predictions based on current trends and the changing perception of shopping experiences for you to consider. Published by: [24]7

Business Communications is Changing: Are You Ready?

Mon, 18 Jul 2016 24:00:00 EDT

Learn what one cloud UC tool does to streamline and protect the delicate task of moving your communications to the cloud. Implementing UC is becoming a no brainier, but making the transition carefully shouldn't be an overlooked afterthought. Published by: MASERGY

Case Study: Cloud UC Savings and Flexibility Keeps Lincoln Moving

Fri, 15 Jul 2016 24:00:00 EDT

Read this short case study which shows how a moving and storage company deployed UC to improve flexibility and create savings. Published by: MASERGY

3 Cloud Communications Trends That Will Boost Your Business

Fri, 15 Jul 2016 24:00:00 EDT

Learn 3 ways that cloud communications technology is changing, and the impact that those trends will have on your business operations. Published by: MASERGY

9 Ways Cybercriminals Can Compromise Business Communications

Wed, 27 Apr 2016 24:00:00 EDT

Learn 9 of the most serious threats to your VoIP devices and networks in order to fight off determined cybercriminals. Published by: MASERGY

5 Ways Cloud Communications Can Lower Your Total Cost of Ownership

Thu, 14 Jul 2016 24:00:00 EDT

Discover the ways that cloud based tools lower the total cost of communications in enterprises. You'll see the 5 top budget efficiencies that can be gained by implementing cloud communications over your legacy equipment. Published by: MASERGY

2016 State of the Connected Patient Report

Wed, 13 Jul 2016 24:00:00 EDT

Explore the results of a survey conducted to understand how patients communicate with their healthcare providers, their opinions on telemedicine and wearable devices, and their experiences with post-discharge care. Published by:

Hackers Are Poised to Compromise Your Communications Networks

Wed, 13 Jul 2016 24:00:00 EDT

VoIP technology has introduced new security concerns to the enterprise. Access this white paper now to learn about today's 9 most serious security concerns introduced by VoIP, and how to counteract them. Published by: MASERGY

Using Converged and Hyper-Converged Infrastructure to Support VDI

Fri, 24 Jun 2016 24:00:00 EDT

Learn why hyper-converged infrastructure is a good fit for VDI deployments and find out which of the top vendors in the market might be right for you. Published by:

Hyperconverged Infrastructure (HCI): Cheaper and Ready to Roll with VDI

Tue, 14 Jun 2016 24:00:00 EDT

Hyperconverged infrastructure (HCI) can smooth out the problems in VDI deployment. However, one problem with HCI adoption is its hefty price tag especially for small and medium businesses skeptical of new technology. Learn about a new, cheaper HCI option for VDI in addition to HCI's ability to smooth out the rough patches of VDI in this e-guide. Published by: Citrix

The Benefits of Converged VDI Appliances

Fri, 06 Nov 2015 24:00:00 EST

Explore two desktop deployment scenarios – traditional white-box implementation and a converged VDI appliance implementation. You'll take a look at the differences between cost, time-to-value, and more. Published by: Pivot3