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Preview: Most Popular White Papers and WebcastsContent and Knowledge Management Research

Most Popular White Papers and Webcasts Content and Knowledge Management Research



White papers, webcasts, podcasts, IT downloads and product information provided by Bitpipe



Published: Mon, 28 Nov 2016 06:55:12 EST

Last Build Date: Mon, 28 Nov 2016 06:55:12 EST

 



The Evolution of Enterprise File Sync and Share

Wed, 16 Nov 2016 24:00:00 EST

Enterprise file sync and share (EFSS) tools have evolved significantly over the past few years. Given these changes, it can be difficult to know exactly which business needs any given tool will meet. Read on to gain an understanding of the changes happening in EFSS, the market, which deployment model is best for your organization, and more. Published by: ibm box



Analysis of the Shifting Enterprise Content Management Market

Mon, 31 Oct 2016 24:00:00 EDT

New technologies and shifting business requirements for digital content have sparked a need to redefine ECM to reflect the need for a more adaptable approach. This expert report analyzes the state of the changing ECM market and lays out expectations for the next three years, as well as an analysis of current vendors. Published by: ibm box



Transform your Workplace for the Digital Age

Mon, 21 Nov 2016 24:00:00 EST

Speed and efficiency are absolute necessities in today's business landscape, but new technologies have given way to challenges that many organizations are struggling with. Access this white paper to learn how to overcome some of these challenges and how to handle your business' digital transformation. Published by: Accenture



Taking a Strategic Approach to Client Onboarding

Thu, 31 Dec 2015 24:00:00 EST

This resource shows how you can fortify your onboarding procedure for new clients. By stripping away some of the overly administrative and repetitive data entry inherent to the onboarding process. Published by: Accenture



Sales Performance Management: Vendor Comparison

Thu, 21 Jan 2016 24:00:00 EST

The SPM market saw a 10% growth in 2015 and is expected to continue in this trend. Software spending alone is expected to grow from $715 million to $1.54 billion in 2019. This expert vendor comparison takes an in-depth look at the SPM market, current trends, and provides analysis and comparison of the top 13 SPM vendors. Published by: Oracle Corporation UK Ltd



Cloud-based CRM's Market and Capabilities

Wed, 09 Nov 2016 24:00:00 EST

Customer relationship management (CRM) is one of the most important technologies to invest in during your digital transformation. Read on to learn about the nature of the cloud-based CRM market, how CRM helps knowledge management, and more. Published by: Oracle Corporation UK Ltd



Benchmark Your ECM Program Against Your Peers And Four Key Market Imperatives

Wed, 02 Mar 2016 24:00:00 EST

This Forrester benchmark report reveals 2016 enterprise content management trends and helps you determine where you stand compared to your peers. Published by: IntraLinks, Inc



How to Ensure Quality Content Delivery in a Mobile World

Tue, 08 Nov 2016 24:00:00 EST

Delivery high quality content to screens all over the world is taxing, especially considering the plethora of devices being used to access it in today's highly mobile world. Learn what important factors media and broadcasters need to take into consideration when deciding on a content delivery platform. Published by: Limelight Networks, Inc.



Rightmove Found Their Happy by Expanding Content Delivery Capabilities

Thu, 31 Dec 2015 24:00:00 EST

The UK's number one property Rightmove handles millions of page impressions a day—both on mobile and website. With mountains of home images, they needed a way to ensure home hunters had access to images on all channels. Access this case study to learn how Rightmove successfully handled the massive amount of content their website depends on. Published by: Limelight Networks, Inc.



How Arsenal Football Club Protects its Digital Content and User Experience With A Content Delivery Network

Thu, 31 Dec 2015 24:00:00 EST

Arsenal Football Club is one of the world's leading football clubs. They needed a way to support a consistent and engaging digital experience, and to protect their content during traffic spikes. Access this case study to learn how the club protects its content and customer experience with a content delivery network. Published by: Limelight Networks, Inc.



Managing Project Expectations

Mon, 07 Nov 2016 24:00:00 EST

How do you define the scope of a project? Is your project organized so that your stakeholders can refer to it any time they need to? Access this white paper to get a comprehensive understanding of the vital first step to every project and plan for success. Published by: Cerri.com AG



The PM Challenges of Email, Excel Spreadsheets and Desktop Folders

Thu, 31 Dec 2015 24:00:00 EST

Email inboxes, spreadsheets, and desktop folders are considered old school tools when it comes to project management. Sure, they still work in some cases, but you'll never be able to grow your company beyond these tools' capabilities. This white paper examines the pros and cons of the old tools and compares them to project management software. Published by: Cerri.com AG



The 6 Pillars of Actionable Intelligence Management

Fri, 04 Nov 2016 24:00:00 EDT

The final goal of digital transformation is actionable intelligence. Access this white paper to explore the 6 pillars of actionable intelligence management and discover how to integrate information, people and processes, eliminate unstructured data, and make your documents work for you. Published by: AI Foundry



Digital Content Delivery as your Audience Grows in Scale and Geographic Reach

Thu, 31 Dec 2015 24:00:00 EST

36% of consumers would rather visit a competitor's site if they feel your site takes too long to load. Any company with a website or a mobile app needs to focus on quickly delivering high quality content to customers. Explore the 4 challenges facing digital content delivery as your audience grows in numbers and geographic reach. Published by: Limelight Networks, Inc.



Discover and Quantify the Benefits of Modernizing your Oracle Technology Platform

Fri, 04 Nov 2016 24:00:00 EDT

Legacy environments can no longer keep pace with today's business needs. You need to be agile, improve customer experience, and take advantage of the cloud. Learn how to modernize your Oracle database and how hyper-converged platforms stand to benefit your business. Published by: Cintra/Oracle



Improving Change Initiative Success: Operationalizing Engagement

Tue, 01 Nov 2016 24:00:00 EDT

According to Gallup, 70% of change initiatives fail. Learn how to "operationalize" engagement in your company's processes and how it can further align employee perspectives to achieve better business outcomes. Published by: POP, Inc.



Three Steps To Increasing Collaboration and Stronger Initiatives

Fri, 28 Oct 2016 24:00:00 EDT

According to Gallop, 70% of initiatives within corporations fail. But why? In this white paper, discover 3 steps to building trust and improving collaboration within your organization in order to strengthen your initiatives. Plus, learn how this increased collaboration will lead towards more productivity and idea facilitation. Published by: POP, Inc.



Transformative Technology in Document Security

Fri, 29 May 2015 24:00:00 EDT

This IDC Insight reviews how 3rd platform technologies such as mobile, cloud, and big data play a role in technology suppliers expanding their print security service offerings to prevent hackers from entering enterprise networks via print devices. Published by: HP



Why Integrating a Hybrid Environment is Now a CIO Core Competency

Fri, 21 Oct 2016 24:00:00 EDT

In this expert e-guide, we explore how various CIOs have successfully architected efficient hybrid IT environments. Discover how they leveraged APIs to integrate legacy apps and processes, used master data management to move data between systems, and more. Published by: Attenda



Three Steps to a Winning Consumer Loyalty Strategy

Fri, 21 Oct 2016 24:00:00 EDT

Customer loyalty, or retention, isn't just the key to success, it's vital and your business' continuation depends on it. Access this e-book to learn how to reimagine your customer loyalty strategy in three easy steps. You'll also learn how to identify your most loyal customers, personalize experiences just for them, and more. Published by: Marketo



Enterprise Content Management E-Book: Outthink Content Chaos

Thu, 20 Oct 2016 24:00:00 EDT

Enterprise content management (ECM) can make or break your reputation with your customers. Learn how cognitive and cloud-based ECM both secures your content and puts it to work for you. Access this e-book and its accompanying videos to learn about a plethora of business challenges and how ECM helps overcome them. Published by: IBM



How IAM Can Address Unstructured Content Security Risks

Tue, 18 Oct 2016 24:00:00 EDT

In this guide, expert Sean Martin explains why IAM is an important component of unstructured data management and security. Learn how to build an asset inventory and get a better handle on all your data, unstructured or otherwise. Published by: IBM



Revolutionizing the Commerce Experience: Five Key Benefits of Integrating Content and Commerce

Wed, 19 Oct 2016 24:00:00 EDT

40% of consumers buy more from retailers who provide a personalized omnichannel shopping experience, but most businesses are failing to provide this. Access this white paper to learn why integrating your content and commerce systems is the key to success and 5 major benefits you'll realize in doing so. Published by: Sitecore



The New Power Couple: Content and Commerce Take Center Stage

Tue, 18 Oct 2016 24:00:00 EDT

As online retail becomes a larger percentage of all retail shopping, integrating web content systems with commerce engines is the next big challenge to both your data and your operations. Read on to learn how to integrate your content and commerce systems, how it helps your brand's issues, and more. Published by: Sitecore



Transforming Paper-Based Workflows To Mobile: Less Paper. Less Code. More Productivity.

Tue, 18 Oct 2016 24:00:00 EDT

Many businesses are still attached to official paper-based documents, but mobile apps present an opportunity to eliminate paper-based workflows and improve flexibility, productivity, and customer response times. Uncover use cases that illustrate the business benefits of going from paper to mobile. Published by: Red Hat



Customer Centricity Starts with Your Content

Tue, 17 Mar 2015 24:00:00 EDT

Your content is one of your most important assets, and chances are that you aren't getting everything you can from it. Access this comprehensive guide, which includes a customer video, webcast, and an e-book that are designed to help you make your content work for you. Published by: IBM



How DNS Information Can Help Cut Millions from Your Infrastructure Costs

Mon, 17 Oct 2016 24:00:00 EDT

This expert e-guide explains why DNS intelligence is the key to better network capacity planning and dynamic resourcing. Access now to begin planning to cut your infrastructure costs dramatically in the coming years. Published by: Dyn



How is Deskera, the next NetSuite?

Mon, 17 Oct 2016 24:00:00 EDT

The cloud-based ERP/CRM tool market is going through a shakeup. Before you start looking at vendors, take a look at what your current business needs are. Access this white paper to learn which considerations you need to prioritize, and why, as well as how your business size may affect which options are available to you. Published by: Deskera



Mint Jutras Report: The Hidden Costs of ERP Customizations

Fri, 29 Jan 2016 24:00:00 EST

Customizations for enterprise resource planning (ERP) and business applications are becoming less useful and threaten to widen the functional gaps they were supposed to help bridge. Access this white paper to discover the hidden costs of ERP customizations and learn how to transition into the next generation of app personalization. Published by: Infor



Hitachi Data Systems and Veritas: Joint Brochure

Fri, 30 Sep 2016 24:00:00 EDT

Discover how your organization can save money, save resources and reduce risk through better, more economical data management. Learn how to transform your data into valuable information and shape it into an integral, cost-effective source of business intelligence. Published by: HDS and Veritas



Managing Content Beyond the Corporate Walls: Working in the Cloud

Mon, 10 Oct 2016 24:00:00 EDT

If your organization doesn't provide employees with proper content management, they'll make up their own, putting security and compliance at risk. Access this white paper to learn how to manage your organization's content beyond your firewalls and corporate structure, and why the path to success is through the cloud. Published by: ASG



How the NERSC Leveraged All Flash Arrays

Wed, 05 Oct 2016 24:00:00 EDT

This video case study explores how the National Energy Research Scientific Computing Center (NERSC) improved their data management so that they can handle generating up to a terabyte of data per night. Find out how flash helped them improve their use of metadata, real-time analytics, and more. Published by: NetApp



An Introduction to Box: The Modern Content Management Platform

Tue, 02 Feb 2016 24:00:00 EST

This video introduces a content management platform that solves simple and complex challenges, from sharing and accessing files on mobile devices to sophisticated business processes like data governance and retention. Published by: Box



Box Enhances Collaboration for Webcor Builders

Thu, 19 Nov 2015 24:00:00 EST

This video testimonial reveals how content management and collaboration go hand in hand to enable businesses to work harder and faster. Further, you will see how one tool in particular cuts down on delays in communication and facilitate communication. Published by: Box



Box Customer Success Story: Vector Media

Thu, 19 Nov 2015 24:00:00 EST

This video case study shows how one expanding media company chose its collaboration and content management provider. It explains how this decision, once made, saved them over $300,000 which could then be deployed towards the core business. Published by: Box



Out With the Old: 5 Technologies That Can't Keep Up

Fri, 30 Sep 2016 24:00:00 EDT

This short asset lays out 5 technologies that have fallen behind modern collaboration standards. Published by: Box



How Good Collaboration Tools Can Elevate IT's Role

Fri, 30 Sep 2016 24:00:00 EDT

Imagine what your company's business will look like in 20 years. How are people creating, discussing, revising and transferring content within your company and collaborating with outside partners? Access this resource to discover how IT departments have improved employee collaboration methods using the cloud. Published by: Box



Vendor Analysis: Enterprise File Synchronization and Sharing

Fri, 05 Aug 2016 24:00:00 EDT

This Gartner Magic Quadrant analyzes 13 of the top enterprise file synchronization and sharing (EFSS) vendors, demonstrating how small and midsized companies can now choose from a range of cloud-based content collaboration systems, as well as programs to monitor data infrastructure. Published by: Box



E-discovery Software Brings Serious ROI to Information Governance

Wed, 28 Sep 2016 24:00:00 EDT

Access this guide to examine the importance of leveraging tools like autoclassification and predictive coding for effective information governance. Additionally, you will discover approaches that improve ROI beyond just e-discovery. Published by: Globanet Veritas



Intelligent Image Management Made Simple

Wed, 31 Aug 2016 24:00:00 EDT

Having high-quality images on your website leads to greater customer engagement, but delivering a consistent high-quality experience is taxing. Discover a cloud-based image manager that automates the delivery of these images for every user across every device. Published by: Akamai



Predictive Analytics Foretells Consumer Wants on Social Media

Mon, 26 Sep 2016 24:00:00 EDT

Predictive marketing analytics can show companies how to tap and target consumers on the vast and fertile communications real estate known as social media. Published by: SearchContentManagement



Measuring Customer Support Case Deflection & Self-Service Success

Wed, 28 Sep 2016 24:00:00 EDT

Access this webinar to learn how to measure case deflection and self-service success, the differences between the two, and provide customers with the support they expect in order to grow and maintain retention rates. Published by: Coveo



5 Steps to Keeping Your Data Safe with a Content Mobility Solution

Thu, 31 Dec 2015 24:00:00 EST

Explore a 5 step roadmap to help you choose the right content mobility platform for your organization and learn how you can eliminate information silos that handle different regulations, applications, and data types. Published by: Hitachi Data Systems



6 Ways Intelligent Customer Service is Transforming Support Organizations

Tue, 27 Sep 2016 24:00:00 EDT

67% of customers would rather resolve their issues through self-service than call a contact center. Learn more about this and 5 other ways that intelligent customer service is changing the way support organizations work. Published by: Coveo



Leveraging Analytics to Boost KM Success

Mon, 04 May 2015 24:00:00 EDT

Knowledge management (KM) systems are failing— falling into a "rip and replace" cycle when content gets old, with employees and customers alike looking elsewhere for information. Learn about analytics' role in breaking the cycle, why these three focus areas are so important, and gain recommendations for building future KM strategies. Published by: Coveo



How to Optimize Your Master Data Management Strategy

Wed, 21 Sep 2016 24:00:00 EDT

This expert e-guide explores an integrated approach to master data management (MDM) that incorporates an enterprise data governance program. Inside, you'll find out how to optimize your data quality strategy and learn how to garner business support for your MDM initiative. Published by: IBM



Guide to Mastering Intelligent Customer Service

Mon, 26 Sep 2016 24:00:00 EDT

Today's customers are more empowered than ever, so naturally their expectations are changing across every industry. Use this e-book to explore the intelligent customer self-service approach, the balance between improving self-service and agent skills, and best practices. Published by: Coveo



Computer Weekly – 27 September 2016: Digital knowledge at the British Library

Tue, 27 Sep 2016 24:00:00 EDT

In this week's Computer Weekly, we find out about the technology plans at the British Library as it aims to store the UK's printed and digital history. Graph database technology is being used to help improve food safety throughout the supply chain. And tech leaders tell us how to architect IT for the cloud. Read the issue now. Published by: ComputerWeekly.com



Reducing Web Image Complexity in a Responsive World

Thu, 31 Dec 2015 24:00:00 EST

Customer expectations are growing, so delivering a seamless web experience is becoming more expensive and complex. Images are the top obstacle to delivering high performing, responsive sites. Learn about how cloud image management can help streamline operational efficiency, optimize images for any device, and much more. Published by: Akamai



What Exactly is Deflection and How Do You Measure It?

Fri, 23 Sep 2016 24:00:00 EDT

Deflection is difficult to define for most organizations, but it is becoming a necessity to keep up with customer expectations. Learn about the different types of deflection and how to define it for your organization's needs. Published by: Coveo