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2BrightSparks



Information and Support for 2BrightSparks software



Updated: 2016-12-02T08:07:34

 



SyncBackFree (freeware) • Syncback free runs profiles but doesnot do anything

2016-12-02T08:07:34

My Profiles are carried out correct when carried out manual.
Scheduled they only change the date for the next occurrence.
I suppose that the name in the Run As window in the status is wrong . How can I be sure and how to change that because you can select but not change it in the status

Statistics: Posted by ldries46 — Fri Dec 02, 2016 8:07 am





SyncBackPro (commercial) • Re: Later removal of a folder doesn't work

2016-12-02T07:37:34

Hi,


So what I want is, that the folder on the backup drive will be deleted when I uncheck a folder in the "select folder and files" section.


Sorry, but it’s not possible (because of the way SyncBack is implemented and working).

Note that if a file/folder is deselected from "Choose sub-directories and files" settings page (or by your profile settings) then it will be ignored from both Source and Destination sides and no action (copy, delete, move etc.,) will be performed on such ignored files - this is by the design of our software.

Therefore, if you want SyncBack to delete files on destination that are not existing on source – you have to create a Mirror profile and ensure that all the files that needed to be copied, deleted or moved are within the scope of your backup selection, so that SyncBack can apply the rules set in the Decision-Files settings page and delete the destination only files.

Thank you.

Statistics: Posted by Swapna — Fri Dec 02, 2016 7:37 am





SyncBackSE (commercial) • Re: Syncback not working

2016-12-02T05:45:11

Hi,

Please submit a support ticket for the profile in-question by using the Contact Support links in this article for further investigation.

http://support.2brightsparks.com/knowledgebase/articles/213970-creating-a-debug-information-file

Do not post (nor links to) Support Zips on this open forum.

Thank you.

Statistics: Posted by Swapna — Fri Dec 02, 2016 5:45 am





SyncBackSE (commercial) • Syncback not working

2016-12-01T20:13:26

Since a few days Syncback does not work anymore, the profiles are not executed. No log files made, just nothing happens. I'm using 7.6.45.0
How can I find out why it stopped?

Statistics: Posted by panhead — Thu Dec 01, 2016 8:13 pm





SyncBackPro (commercial) • Later removal of a folder doesn't work

2016-12-01T18:27:59

Hi,

I have some mirror actions to backup my files.
For example I select all folders of a drive in the "select folder and files" section. Then I do the backup. Everything is fine, the folders are on my backup destination drive.
A couple of days later, I decide that I don't want to backup one of these folders. I deselect it under "select folder and files". When >I run the task,
this folder will not be backupped anymore, but the folder on the backup drive will not be deleted either.
So what I want is, that the folder on the backup drive will be deleted when I uncheck a folder in the "select folder and files" section.

I did the configuration "if file is on destination but not on source" seems not to delete this destination folder (because the source folder is still there? But unchecked!).

Is there a possibility to do this.

I got syncback in german, so maybe the task have some different names, sorry.

Thanks,

Michi

Statistics: Posted by Mischmaster — Thu Dec 01, 2016 6:27 pm





SyncBackFree (freeware) • Re: restoring a file

2016-12-01T04:08:22

Hi,

Please note that your version of SyncBackFree is outdated. You can download and install the latest version from the link below:

http://www.2brightsparks.com/assets/software/SyncBack_Setup.exe

Do not uninstall and reinstall, or you'll lose your profiles & settings. Just install 'over the top'.

This KB article explains in detail the steps to restore a single file from your backup drive, which you can refer to:

http://support.2brightsparks.com/knowledgebase/articles/215246-restore-one-or-a-selection-of-my-files

Thank you.

Statistics: Posted by Swapna — Thu Dec 01, 2016 4:08 am





SyncBackFree (freeware) • restoring a file

2016-11-30T19:20:18

Searched here but can't find the answer. Should be easy. SB 6.4.3.8 and W8,
Have had SB for a LONG time. Now, for first time, I have to restore a file - ONE file. I can find how to restore my most recent profile, but what I want is
a) a file backed up 2 months ago,
b) one file.
How do I do that? HELP doesn't seem to have the answer (or I can't find it).

Statistics: Posted by lunis.j — Wed Nov 30, 2016 7:20 pm





SyncBackFree (freeware) • Re: New files inside new sub-folders aren't included

2016-11-30T11:00:03

Hi,

Ok, I understand what you mean.

Thanks for your support!

Regards

Statistics: Posted by rdsu — Wed Nov 30, 2016 11:00 am





SyncBackFree (freeware) • Re: New files inside new sub-folders aren't included

2016-11-30T02:18:56

Hi,

I'm sorry, but that's not possible. SyncBack will back up the files according to the sub-folders where they are nested and also based on where you have pointed your Destination path to. If you want to backup just the file (without the folder), then you would need to configure your Dest-path to drill down to the exact sub-folder where the file is located.

IOW, it's not possible for SyncBack to backup a file in sub-folder A (on Source) and copy it to the root Destination; it has to be copied as-is (otherwise SyncBack would not know where to restore the file to during Restore mode).

Statistics: Posted by Conrad Chung — Wed Nov 30, 2016 2:18 am





SyncBackFree (freeware) • Error Backing up User Profile

2016-11-29T23:44:40

Hi All

Anyone know why, when I try to back up my user profile C:\USERS\username it always fails and shows an error message. I had a major problem with the laptop and eventually traced it to a corrupt user profile and thought it would be a good idea to back it up ...... but each time, it fails - thanks in advance - Chris

Statistics: Posted by Altomar718 — Tue Nov 29, 2016 11:44 pm





SyncBackFree (freeware) • Re: New files inside new sub-folders aren't included

2016-11-29T19:14:52

This doesn't work exactly as I want.

I don't want SyncBackFree to backup the subfolder and file to destination, but only the file.

Example after backup:
source: \subfolder\file.mkv
destination: \file.mkv

Is this possible?

Statistics: Posted by rdsu — Tue Nov 29, 2016 7:14 pm





SyncBackFree (freeware) • Re: New files inside new sub-folders aren't included

2016-11-29T14:44:52

I didn't know that I needed to include another filter just for that, but makes sense...

Thanks a lot! (image)

Statistics: Posted by rdsu — Tue Nov 29, 2016 2:44 pm





SyncBackFree (freeware) • Re: New files inside new sub-folders aren't included

2016-11-29T11:13:14

Hi, you've forgotten to include the filter:

*\

under the Inclusion section.

Your filter rule can also be shortened to:

*\*Mars*.mkv

Refer to the program Help file on Filters to find out why the filter string *\ is necessary for your situation.

Statistics: Posted by Conrad Chung — Tue Nov 29, 2016 11:13 am





SyncBackFree (freeware) • Need to determine which files are not being mirrored

2016-11-28T21:32:47

I set up new mirror job that included over 97,000 files. After completion of the job, there is a significant difference in the total file count and size of files between the source and destination. I know there is a "ignore" file parameter that keeps some files from being mirrored. I can account for 60% or so of the file difference by searching the source for some of the obvious files, like thumbs.db.
I’d like to know if there is a way to create or view a simple list of ignored files to see exactly what files are not being mirrored without having to install the SE version and re-running this 10 hour mirroring job over again. Is that possible?

Statistics: Posted by Maestr0 — Mon Nov 28, 2016 9:32 pm





SyncBackFree (freeware) • Re: New files inside new sub-folders aren't included

2016-11-28T20:42:53

Here we have one of those profiles:

(image)


(image)


If I disable temporarily, the new files, including in subfolders, get included in Backup...

Statistics: Posted by rdsu — Mon Nov 28, 2016 8:42 pm