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Preview: 2BrightSparks


Information and Support for 2BrightSparks software

Updated: 2017-01-22T15:24:42


SyncBackPro (commercial) • Shared settings question


Are shared settings (such as email settings) included in the export when I export a profile that is using shared settings? And, if so, would the shared settings in the exported profile be 'restored' as shared settings if I import the profile on another computer running SyncBackPro?

Or is there another way to 'copy' shared settings to another computer?

Thanks in advance.

Statistics: Posted by TxHawkeye — Sun Jan 22, 2017 3:24 pm

SyncBackPro (commercial) • File name change after backup



i need to copya single File (a SQL Server Backup File) to the NAS for Backup the daily SQL Database.
I did not find an option to change the filename before or after such a backup (copy) in a task.

Any solution for this?

Regards, Reinhold

Statistics: Posted by dlohnier — Fri Jan 20, 2017 2:02 pm

SyncBackSE (commercial) • Re: Profile start when shutting down


Hi swapna,

It really seems to be exact the bug I'm facing BUT I installed SyncBack about 2 weeks ago. I already should have the version with this bug fixed. However I will install the newest one, but I don't think this will help then.

Statistics: Posted by Computerdienst — Fri Jan 20, 2017 6:00 am

SyncBackSE (commercial) • Re: Profile start when shutting down



I just tested with SyncBackSE V7.6.50.0, but I couldn’t reproduce your issue. Note that we have recently fixed an issue when running a profile on Windows shutdown/logoff. Please refer to the release note of V7.6.45.0:

Therefore, if you are not using the latest version of SE, I would suggest you to upgrade and test the profile run to see if it resolves your problem:

Do not uninstall and reinstall, or you'll lose your profiles & settings. Just install 'over the top'.

Thank you.

Statistics: Posted by Swapna — Fri Jan 20, 2017 5:45 am

SyncBackFree (freeware) • Re: One Differences Window prompt for all selected profiles or profile groups


That's too bad! It is a very useful feature, and available in FreeFileSync.

I hope this function will also be added to SyncBack, because for me the lack of this feature is a major disadvantage of this nice program.

Statistics: Posted by Software Tester — Thu Jan 19, 2017 4:26 pm

SyncBackSE (commercial) • Profile start when shutting down


Dear all,

I recently installed a new Windows 10 Laptop for one of my customers. I also installed the newest version of SyncBack SE. I created a profile / backup-task and set it to run when the user is shutting down his machine.

This worked perfectly with Windows 7, but Windows 10 seems to have some problems.

This things can happen:

1. The backup starts but suddenly I'm back at the desktop.
2. The backup runs correctly but when I boot the laptop again autostart isn't working (OneDrive, SyncBack etc. not visible in tray)

Are there any known issues? And maybe any solutions? The obvious one - reinstall - has already been done. Also changing the KillTask Time Out in the registry.

Statistics: Posted by Computerdienst — Thu Jan 19, 2017 12:15 pm

SyncBackSE (commercial) • Error Message


Just wondering if someone can explain a failed backup that generated the following error message:

Failed to copy from Source : Cannot copy file (2): The system cannot find the file specified The file may have been deleted between the time it was scanned and the attempt to copy it was made

The file referenced is still in the source folder and rerunning the profile it is now also in the destination folder. What happened when the scheduled backup ran and why does it suggest the file was deleted?
While someone was working on that file at the time of the backup, the file was not deleted.

Also, when looking at the log files on the main page , I noticed a list of files with the following comments:


The files are identical. Versions available.

Only in Destination

as I expected only backups, I was prepared for a) but concerned that I have files only in b). Apart from me at some earlier stage having transferred these files accidentally ( find it hard to imagine how I could have done that given the issue affects a number of different folders), what else may have caused the files to be transferred instead of to be backed up?
Checking the log records I can see I have three logs available (is that something that can be configured?) and the number of skipped files changed from 107 three days ago to 112 two days ago.

Can someone please shed some light on how to read these changes. Obviously something has been happening before today when I got an error alert and this concerns me. These are scheduled backups and I assumed after having cross-checked some files the first time I ran the backup, things could go on autopilot unless I got a warning.

Statistics: Posted by mouse — Thu Jan 19, 2017 11:22 am

SyncBackFree (freeware) • Re: One Differences Window prompt for all selected profiles or profile groups



Sorry, it's not possible to display a single Differences Window for all selected profiles or member profiles in a group, as the profiles in SyncBack are processed individually.

Thank you

Statistics: Posted by Swapna — Thu Jan 19, 2017 10:09 am

SyncBackPro (commercial) • Re: Fast email backup broken with V7.6.45.0 & V7.6.36.0


It may be sometime before I can reinstall V7.6.45.0 to reproduce the problem and produce the support zip file.

I suspect that the problem may be caused if you force a rescan which then gets stuck on even after a successful full scan.


Statistics: Posted by ajs — Wed Jan 18, 2017 9:12 pm

SyncBackFree (freeware) • use database from another computer


I would like computer "b" to use the database from computer "a" through my network.

Statistics: Posted by thewolfe — Wed Jan 18, 2017 7:28 pm

SyncBackFree (freeware) • One Differences Window prompt for all selected profiles or profile groups


In my Daily group I've about 10 profiles. Sometimes I want only to know if there are any differences, other times I want to be informed about differences before I run the synchronisation. But any time I run this group, I get 10 prompts. That is 9 prompts too much.

Is it possible to get only one Differences Window prompt for all selected profiles or profile groups?

Statistics: Posted by Software Tester — Wed Jan 18, 2017 6:45 pm

SyncBackPro (commercial) • Re: Detect moved / renamed files ?


Hello tbone,

Your script sounds as exactly what I need. I sometimes re-arrange a lot of data (folder + file names and structure) But the actual filecontent doesn't change. So I've been looking for a good solution to track file and folder renames.
I've tried smartsync but hashing takes a lot of time and until now I''ve settled for just re-copying the data into the new foldername structure. Because this was faster in the end.
(smartsync probably will also get faster after the initial run building the database with file hashes?)
But your solution might be the fastest after all, I would like to try it (image)

Statistics: Posted by Ventana — Wed Jan 18, 2017 11:10 am

SyncBackPro (commercial) • Re: upload 1 specific file via ftp and download only this file half an hour later



Do you want upload a single file to FTP server and download the same file to a different folder on the Source after 30 minutes?

If so, you can create an FTP profile in SyncBack with Source pointing to a folder on local drive (where the file is stored) and Destination to FTP server. You can either select that specific file from Modify > Simple > “Choose sub-directories and files” settings page (and deselect the remaining files/folders) or add an inclusion filter (under Modify > Simple > Change Filter settings page) to include only that file to your profile’s backup selection (Please read the help file for more details and examples on inclusion/exclusion filters. With Change Filter settings page opened, press F1 to open the contextual help). Then run the profile to upload the file from your local drive to FTP server.

To restore the same file to a different folder on Source:

Run that backup profile in restore mode. The Restore Wizard window will appear, and ask you a series of questions, from which you can use the options ‘Restore To’ to restore to a different folder on your Source (and ‘Restore From’ to restore from a specific folder on your FTP server). Then click on ‘Restore Now’ button to restore that file from FTP server to Source.

Please read the help file > Using SyncBackPro > Basic Operation > Restoring a Backup for more details.

Thank you.

Statistics: Posted by Swapna — Tue Jan 17, 2017 4:15 am

SyncBack Touch • Re: Cannot write/delete file on android SD Card



We have answered via your parallel support ticket.

Thank you.

Statistics: Posted by Swapna — Tue Jan 17, 2017 2:25 am

SyncBack Touch • Cannot write/delete file on android SD Card


Hello everyone

i tried a Sync profile between my PC and my android device.
I went as specified in the app to Settings->Misc->"Enable SD Card" and selected the folder i want to synchronise on my SD Card

BUT rhe sync fails ! it works welkl when it comes to copy files FROM Android to PC but fails when it has to delete file to Android.
The Suync process ends up with a 'success - file removed' but the file is NOT removed, and then on the next synchronisation it comes back to the PC as seen as a new file.....

Please HELP ! ! !

Am i the only one to have this problem ?

Statistics: Posted by ChristopheM — Mon Jan 16, 2017 5:26 pm