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Information and Support for 2BrightSparks software

Updated: 2017-07-21T14:18:33


SyncBackPro (commercial) • Re: Feature request: versioning treated as fast backup


Thanks for considering it.. For cloud backups it DOES make the difference!

Statistics: Posted by markbelli — Fri Jul 21, 2017 2:18 pm

SyncBackPro (commercial) • Re: Feature request: versioning treated as fast backup



Yes, SyncBackPro does not save the details of version files in Fast Backup database. Therefore, in a fast backup profile, when a backup file has to updated (or deleted) SyncBack needs to scan the $SBV$ sub-folder, that contains the version files of that live backup file. In addition, as stated in the help file > Versioning settings page:

Q: Can versioning be used with Fast Backups?

A: Yes, but it can greatly reduce the performance gains you get with Fast Backup. If your profile is configured to display the Differences window then it is recommended you switch off this option as displaying the Differences window forces SyncBack to scan every folder to see which versions are available for each file.

That means, if a profile is configured to display Differences Window then SyncBack scans all the $SBV$ folders on destination to retrieve the version files for each file (instead of just scanning the $SBV$ folder/s corresponding to the changed files), hence scan time in such cases, increases substantially when compared to unattended runs (e.g. scheduled runs).

However, I will pass your request to the relevant department for further review and consideration.

Thank you.

Statistics: Posted by Swapna — Fri Jul 21, 2017 4:46 am

SyncBackFree (freeware) • Re: If you are using V8.2.8.0 then update to V8.2.11.0


I'm using Win 10 64-bit and the latest version of SyncBack. The scheduled backup always gives an "aborted by user" message. Manual run works OK, as was everything in Win 7.

Statistics: Posted by AstroLen — Thu Jul 20, 2017 6:22 pm

SyncBackPro (commercial) • Re: Block level file synchronization


Just this coming? When. Without this I am also looking at alternatives, but would hate to go.

Statistics: Posted by ccclapp — Thu Jul 20, 2017 5:59 pm

SyncBackPro (commercial) • Feature request: versioning treated as fast backup



currently I am backing up 45000 files to a S3 drive.
Using "fast backup" is the only feasible option, since a full destination scan takes approx 90 minutes.

However "versioning" is not being treated as efficently by syncback.
After having implemented a 365 days - 3 versions option, the "versions" scan takes 150 minutes (even with the "fast backup" option)

So clearly the program can build a database of the destination drive and correctly perform a fast backup.
Why is not the same principle being applied to versioning?


Statistics: Posted by markbelli — Thu Jul 20, 2017 2:40 pm

SyncBackPro (commercial) • Re: bug in v8.1.1.0


my fault sorry.

No bug.

Profile had a filter to exclude files older than 30 days..
So the 1st modification of a file older than 30 days correctly did not generate the versioned copy.

Thanks anyway!

Statistics: Posted by markbelli — Thu Jul 20, 2017 2:33 pm

SyncBackFree (freeware) • Re: Duplicate Syncback reports


Yes, you can add (or remove) profiles from existing Groups; just Modify the Group (e.g. right-click Group > Modify). With the Group open for Modification, you can press F1 for more info and also switch mode from Easy to Expert (using options top left), where Expert mode reveals more settings you could use & Easy mode shows only the basic ones. Many of the sub-pages for settings have their own Help, so keep that F1 key handy...

Statistics: Posted by cliffhanger — Wed Jul 19, 2017 9:27 am

SyncBackFree (freeware) • Re: Duplicate Syncback reports


cliffhanger wrote:
If there is an ongoing problem with the Windows Task Scheduler (so that 'just happening' to duplicate all the 2BS Scheduled Tasks (possibly by duplicating the entire custom 2BS/SBF task folder) wasn't a one-off, and it's going to do it again at some point), you might end up with two Group schedules (triggering at the approx same time) instead. I have no idea how to cure that if it happens repeatedly.

Cheers bud,

I've removed all the scheduled tasks and am now creating them all with a group profile. Can you add existing profiles to groups or do you have to do this when you first create the profile?

Statistics: Posted by danielkiling — Wed Jul 19, 2017 8:43 am

SyncBackFree (freeware) • Re: Want two computers exactly synced. Can't.


Remember that SmartSync works using a state-history database ('what was where last time each side', and associated metadata), so on run-1 (no database to refer to yet - it's going to build one...), it will be restricted in what it can figure out from 'current state'. If you plan to do any testing, do a 'first run' first (a live run, not a Simulation) and be prepared to manually intervene (in the Differences window) if it proposes to re-create something you deleted (or the converse), and so on.

Statistics: Posted by cliffhanger — Wed Jul 19, 2017 8:11 am

SyncBackFree (freeware) • Re: Encrypted restore



We have provided the steps to restore your files via your parallel support ticket.

Thank you.

Statistics: Posted by Swapna — Wed Jul 19, 2017 5:34 am

SyncBackFree (freeware) • Re: Encrypted restore


Failure - then finally success !
I was able to figure it out !!!

Not only must you restore back through the ftp, your profile source is an empty folder on the new PC and destination is the ftp directory - THEN you must set the same encryption and compression settings and put in the same encryption password that you used during the original creation of the profile. (You won't be prompted to enter the encryption password.) Then run the profile in restore mode - ignore any warnings about the fact that you have never run a backup before... Badda Bing - your data is being recovered.

- Chris

Statistics: Posted by daltech — Wed Jul 19, 2017 4:47 am

SyncBackFree (freeware) • Re: Encrypted restore


OK, I must have missed the part in the article below that says that you can only do the restore over ftp. ... ftp-server

I will try this way and see if it works. (Not ideal because of the added time to restore through the internet and not locally.)

- Chris

Statistics: Posted by daltech — Wed Jul 19, 2017 4:28 am

SyncBackFree (freeware) • Re: Encrypted restore


Follow-up on trying to perform a restore if the backup is zipped / compressed / encrypted:
I created a empty folder and called it "source" (remember, we are trying to restore a new computer, which has empty data folders, to a usable computer that has data, so we are operating in reverse).
I created a syncback profile that copies from source to destination. (The destination contains previously backed up data that is compressed and encrypted.)
I then ran the profile in restore mode. (Because I want to get my data back.)
All the restore did was copy the zipped files back to the source - It did not decrypt them. I was never even prompted: "Are you trying to recover a previously encrypted backup? If so, please enter your encryption password here..."
This seems terribly problematic that software that is so carefully constructed in its ability to backup is so negligent in its ability to restore.

Statistics: Posted by daltech — Wed Jul 19, 2017 4:15 am

SBM Service and Console • Re: SBM Console: No data was returned



Thnx for your in depth replies. Now it's more clear to me how the service actually works. I updated SB Pro to version I wasn't aware that I had to configure SBMS from withing SB Pro too. After doing this the application froze as soon as it tried to contact the SBMS but after configuring the service to run with my admin account it's all working. From withing the console I can also view the profiles history. So it's all working like a charm right now. Thnx again! (image)

Statistics: Posted by Leonardo — Tue Jul 18, 2017 6:41 pm

SyncBackFree (freeware) • Re: Change password


Thanks, cliffhanger, very much.
Well, all this is not exactly straightforward. What a shame.
I suppose it would put people off from changing passwords frequently
which is what they are supposed to do.
All the best.

Statistics: Posted by aliccam — Tue Jul 18, 2017 5:45 pm