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2BrightSparks



Information and Support for 2BrightSparks software



Updated: 2017-02-25T04:13:14

 



SyncBackFree (freeware) • Re: SyncBackFree has stopped responding entirely

2017-02-25T04:13:14

Ah-hah. I just set it to run in Windows XP (SP3) compatibility mode, and now it's responding to me. It says it last ran on 2/10/2017, with the result "Email Log Failed", which may be because I changed my email password.

Statistics: Posted by autographedcat — Sat Feb 25, 2017 4:13 am





SyncBackFree (freeware) • Re: SyncBackFree has stopped responding entirely

2017-02-25T04:09:56

I got the same error as above. Tried it again, but this time didn't ask to join the mailing list. It seems the mailing list option is what was triggering the CallSpawnServer error, but in any case, the program still doesn't function.

Killed the process and tried running it as Administrator. Still no love.

I have opened a ticket. Thanks!

Statistics: Posted by autographedcat — Sat Feb 25, 2017 4:09 am





SyncBackFree (freeware) • Re: Multiple Backup Files

2017-02-24T04:25:28

Hi,

You can achieve this by using Versioning feature available in SyncBackSE/Pro or by adding a variable to your profile’s destination path. You can refer to this forum post for more details:

https://www.2brightsparks.com/bb/viewtopic.php?t=12576&p=47962#p47962

Also, please note that many variables available in SE/Pro version are not supported in SyncBackFree. Please read SyncBack help file > Technical References > Variables for the list of variables supported in SyncBackPro/SE/Free.

If you wish you can evaluate SyncBackSE/Pro, which we offer a free 30-day evaluation. You can download and install latest version of SyncBackSE/Pro from here:

https://www.2brightsparks.com/downloads.html

If you do decide to purchase, the serial number will convert the 'trial' to the 'registered' version.

Thank you.

Statistics: Posted by Swapna — Fri Feb 24, 2017 4:25 am





SyncBackSE (commercial) • Re: Moving to a new hard drive

2017-02-24T03:49:49

Hi,

SyncBack by default store profiles in user’s private local Application Data folder. Please read this KB article for the default location where profile files are stored:

http://support.2brightsparks.com/knowledgebase/articles/213474-where-profiles-settings-are-stored

So please try searching in that default location for ‘live’ profile files (e.g. ProfileName_Settings.ini, ProfileName_Logs.ini, ProfileName_DSetting.ini, database files etc.,) or for files that end with .SPS (which is a single zip container of profile files).

Note that SyncBackSE V7 (by default) performs an automatic backup of your profiles when the program exits (if the option “Backup all profiles when the program exits” under Preferences > options > Expert page is enabled) and save them in the ‘Profiles Backup’ sub-folder where live profile files are stored. These backups are stored on week day folders and saved on a rotational basis. Therefore, it is possible to find profiles in them with settings which may be slightly older or not up-to-date. But if you can find .SPS files then you can simply import them in SyncBackSE on the new drive. Alternatively, if you are able to find live profile files, then you can copy those files from old drive to the users local Application Data folder on the new drive.

If you need further assistance, then please submit a support ticket to support@2brightsparks.com

Thank you.

Statistics: Posted by Swapna — Fri Feb 24, 2017 3:49 am





SyncBackSE (commercial) • Re: Moving to a new hard drive

2017-02-23T14:54:24

Unfortunately the hard drive with the old Profiles is not booted on a computer. Is there another way (i.e. are there any specific files I can copy over from the old hard drive) ?

Statistics: Posted by dcooper000 — Thu Feb 23, 2017 2:54 pm





SyncBackFree (freeware) • Multiple Backup Files

2017-02-23T14:22:15

Hello all,

I am using SyncBackFree to run daily backups of a local database folder to a dedicated backup SD card. I am wondering if it is possible to configure SyncBack to keep a set number of backup files, renaming them appropriately to avoid conflicts.

Currently, SyncBack overwrites the backup file each time the profile runs. I would like to keep the last 3 days of backup files, deleting the oldest one each time the profile runs. Does anyone know how to do this?

Thanks for your help!

Will

Statistics: Posted by wmuncaster — Thu Feb 23, 2017 2:22 pm





SyncBackSE (commercial) • Re: Moving to a new hard drive

2017-02-23T02:55:31

Hi,

If you have a copy of your profiles then you can simply import them after re-installing SyncBackSE. This KB article provides you with the steps to export/import your profiles:

http://support.2brightsparks.com/knowledgebase/articles/213800-transfering-profiles-from-one-computer-to-another    

Thank you.

Statistics: Posted by Swapna — Thu Feb 23, 2017 2:55 am





SyncBackSE (commercial) • Moving to a new hard drive

2017-02-22T15:44:33

I have recently installed a new hard drive on my laptop (replaced old smaller one). I am now reinstalling SyncBackSE. Is there a configuration file that I can copy from the old hard drive so that I do not have to reconfigure my entire backup set ?

Statistics: Posted by dcooper000 — Wed Feb 22, 2017 3:44 pm





SyncBackFree (freeware) • Re: SyncBackFree has stopped responding entirely

2017-02-22T11:03:15

Hi,

Can you please download and install SyncBackFree V7.6.50.0 directly from here to see if it helps:

http://www.2brightsparks.com/assets/software/SyncBack_Setup.exe

Do not uninstall and reinstall, or you'll lose your profiles & settings. Just install 'over the top'.

If the issue persists, submit a support ticket to support@2brightsparks.com for further investigation.

Thank you.

Statistics: Posted by Swapna — Wed Feb 22, 2017 11:03 am





SyncBackPro (commercial) • Re: Feature request for bandwidth control

2017-02-22T07:38:42

For what it is worth, another vote for the rate limiting feature so I can prevent a backup job from hogging all the network bandwidth.

Statistics: Posted by pdwalker — Wed Feb 22, 2017 7:38 am





SyncBackFree (freeware) • Re: SyncBackFree has stopped responding entirely

2017-02-22T02:14:57

all of a sudden I also have the same problem. syncback free starts in sys tray but cannot open up from there. tried to download new but download indicated syncback running and to disable same. I used task manager to disable then downloaded new 7.3.3.6 but have same problem.

Statistics: Posted by charlie — Wed Feb 22, 2017 2:14 am





SyncBackFree (freeware) • Re: Newbie questions about syncing

2017-02-21T03:59:03

Hi,

Sorry, but we can't provide suggestions on which cloud service to use as this is beyond the scope of our support. However, you can refer to "Pricing Comparison between cloud services" section of this link for the information about the free storage available and the price plans for different cloud services supported by SyncBackPro:

https://www.2brightsparks.com/resources/mailinglist/2016/newsletter-february-2016.html

If you have further questions, please contact us directly through our support ticketing channel (support@2brightsparks.com).

Thank you.

Statistics: Posted by Swapna — Tue Feb 21, 2017 3:59 am





SyncBackFree (freeware) • Re: Newbie questions about syncing

2017-02-21T03:25:14

Thanks for the very good reply. From your description, I'd be using a Mirror profile, changing only the source and wanting the destination(s) to be exact copies of that source ("synced" with that source).

How would I decide on which cloud service to backup/sync to? Do you have or know of good comparisons of them?

Statistics: Posted by mwr — Tue Feb 21, 2017 3:25 am





SyncBackPro (commercial) • Re: FTP error

2017-02-21T03:06:07

Hi,

Please submit a support zip with debug logs for further investigation. Full instructions to create and submit a support zip are given here:

http://support.2brightsparks.com/knowledgebase/articles/213970-creating-a-debug-information-file

If your Zip is over 30MB, contact us for alternate instructions, advising the actual size. Do not try to attach to the ticket!

Do not post (nor links to) Support Zips on this open forum.

Thank you.

Statistics: Posted by Swapna — Tue Feb 21, 2017 3:06 am





SyncBackFree (freeware) • Re: Newbie questions about syncing

2017-02-21T03:04:30

Hi,

Only SyncBackPro supports backing-up files to cloud services (like Google Drive, OneDrive, Dropbox etc.,). You can see the list of cloud service that are currently supported by SyncBackPro here:

http://www.2brightsparks.com/syncback/compare.html

Therefore, you can create a Mirror or a SmartSync profile in SyncBackPro to sync files from laptop to an external drive/cloud server.

Note that a Mirror profile will copy all files within scope from your Source that are 'absent' or 'different' on the Destination and delete files/folders on Destination which are deleted on the Source as well, thereby making both Source/Destination a 'Mirror/1-to-1' set of each other. However, a SmartSync profile in SyncBackPro copies, deletes files in both directions, but it also keeps a history of where files were during the last synchronization. Briefly, a Mirror profile type is 1-way synchronization, whereas SmartSync profile is a two-way synchronization (so use this profile type only if the files are changed on both Source and Destination).

You can refer to this article for the step-by-step instructions to create and schedule your first profile in SyncBack:

https://www.2brightsparks.com/resources/articles/beginners-guide-to-syncbackpro-install-and-profile-setup.html

And read this article for the steps to create a Google Drive profile in SyncBackPro:

https://www.2brightsparks.com/resources/articles/backup-to-google-drive.html

In addition, please read the Help file > Using SyncBackPro > Basic Operations > Creating a Profile and Running a Profile for the detailed steps to create and run your first profile. With SyncBackPro opened, press F1 to open the contextual help.

If you want you can evaluate SyncBackPro, which we offer a free 30-day evaluation. You can download and install latest version from here:

https://www.2brightsparks.com/assets/software/SyncBackPro_Setup.exe

If you do decide to purchase, the serial number will convert the 'trial' to the 'registered' version.

Thank you.

Statistics: Posted by Swapna — Tue Feb 21, 2017 3:04 am