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Preview: InDesign: Recent Support Documents

InDesign: Recent Support Documents



Recent Support information for InDesign.



 



Required Permissions for InCopy and InDesign (CS2 on Windows 2000, XP and Mac OS X)
If you install InDesign and InCopy with limited permissions settings, then you may experience problems using all of the features of the products. To install the programs, use ICC profiles, preferences files, and application files; you must have read and ...



Image stretches when you print 100 MB or larger files from InDesign CS2 (Windows)
Issue When you print a 100 MB or larger Adobe InDesign file, some images are distorted or stretched. Details This issue occurs on various printers including, for example, Canon 7000 color printer, HP 1050, and 5000 plotters. This issue occurs when yo...



Scripting languages and resources (Adobe InDesign CS and CS2)
What's covered The InDesign Scripting Guide Requirements for scripting in InDesign Script commands supported by InDesign Resources for writing and troubleshooting scripts Adobe Technical Support programs offer different levels of assistance for trou...



Custom PDF settings saved from Acrobat 8 Distiller are not available in Creative Suite 2.0 applications
Issue Custom PDF settings saved out of Acrobat 8 Distiller are not available in Adobe Creative Suite 2.0 applications. Details Custom PDF settings by default are saved from Acrobat 8 Distiller to a different location than where Adobe Creative Suite 2 ap...



Dialog boxes are not visible and the application appears to freeze when you start (InDesign CS2)
Issue Some dual-monitor setups and video cards may either cause dialog boxes to appear behind the application window or position them off-screen when you start Adobe InDesign CS2, causing the application to appear frozen and the dialog boxes to be inacces...



Panels and/or menu items are missing after you start InDesign CS or CS2 (Mac OS X v10.2.x - v10.4.x)
Issue Most panels are missing and menu items may also be missing after you start Adobe InDesign CS or CS2 from the desktop. Details You dragged the application from the application folder. Solutions Do one or more of the following solutions: S...



Changes made in InCopy CS2 are not reflected in InDesign CS2
What's covered Beginning troubleshooting Intermediate troubleshooting Known issues This document can help you resolve link issues when you share content between Adobe InDesign and Adobe InCopy CS2. There are various causes for missing data in a...



Error "Import Failed" when you open an document in InDesign (CS on Mac OS)
Issue When you try to open an InDesign document in Adobe InDesign CS, InDesign CS displays the error message, "Import Failed". Details The Macintosh harddrive is unnamed or the name contains special characters , for example: * $ #. Solutions Do on...



Registration window appears a second time at the end of the installation (InDesign CS2)
Issue After you install Adobe InDesign CS2, InDesign displays the registration window a second time, and the window will not accept the serial number you enter. Solution: Dismiss the registration window. Click Cancel to dismiss the registration windo...



PDFs generated from InDesign do not show XMP metadata of placed image files in Acrobat (CS, CS2)
Issue XMP metadata of placed image files is not listed in PDF files when generated from Adobe InDesign. Details The XMP metadata for the InDesign file does not include the data for the placed files; the PDF properties only list the XMP from the InDesig...



The Color Picker dialog box displays CMYK as TMYK (Swedish InDesign CS2)
Issue The Color Picker dialog box in the Swedish version of InDesign CS2 displays CMYK as TMYK. Solution: Install the latest InDesign CS2 update. The update and installation instructions are available on the Adobe website at www.adobe.com/downloads. ...



Color Picker values do not match values Swatches or Color palette (InDesign CS2)
Issue When you use the Color Picker from the Toolbar in Adobe InDesign to create a CMYK swatch, the color value breakdown is different in the swatch and color palette for this color. Details The Color Picker values show also different values when the...



Prompted to register on every launch (InDesign CS2 Windows)
Issue When you start Adobe InDesign, you are prompted to register the product. No matter which registration option you select, you are prompted to register every time you start Adobe InDesign. Details You may see the same problem even when you log in...



Multiple record layout Data Merge (InDesign CS2 )
What's covered How multiple record layout places records across an entire page Data Merge Multiple Record Layout: limitations The Data Merge feature in InDesign CS2 allows you to merge a data source file with a target document. You can use this tool...



Overprint settings in composite PostScript file or PDF are ignored (InDesign CS2)
Issue Overprint settings are ignored when you print a composite PostScript file or Export To PDF from Adobe InDesign CS2. Details Spot colors for overprinting are set to Convert To Process Color and Simulate Overprint in the Ink Manager from the Prin...



InDesign does not maintain layer visibility overrides when you update an Illustrator PDF (CS2)
Issue When you update a multi-layered Adobe Illustrator PDF file in Adobe InDesign CS2, the update shows all layers even though the PDF file was imported with some layers hidden. InDesign displays the error message, "The file 'FileName' has different laye...



InDesign freezes or quits when you start (InDesign CS2 on Windows)
Issue When you start Adobe InDesign, InDesign crashes, freezes, or lists as "not responding" in Task Manager. Solutions Solution 1: Remove the Univox font (if installed). See document 328607 "Troubleshoot font problems (Windows)" for assistance. S...



Error "typecheck OFFENDING COMMAND" or a page won't print to a Hewlitt Packard 4M (InDesign CS2 or Illustrator CS2)
Issue When you print to a Hewlitt Packard 4M (HP4M) printer from Adobe InDesign or Adobe Illustrator CS2, either a page won't print or the application returns the following error message: "ERROR: typecheck OFFENDING COMMAND: known STACK:  /@shouldNotDisa...



Unable to open InCopy CS file in InDesign CS2
Issue When you open an Adobe InCopy CS file in Adobe InDesign CS2, InDesign returns the error message, "Cannot open the file filename. Adobe InDesign may not support the file format, a plug-in that supports the file format may be missing, or the file ma...



Error "No connection, please check your internet settings..." (Adobe Updater)
Issue When the Adobe Updater is trying to download updates, it returns the error message, "No connection, please check your internet settings and/or firewall, waiting for connection..." Details You have Microsoft Internet Explorer 7 beta installed. ...