Published: Wed, 26 Oct 2016 03:00:08 -0500
Thu, 13 Oct 2016 11:52:59 -0500Team building competencies critical for team members during today's uncertain times are different than same-old "trust circles" and other programs in the "good old days" that worked well in more stable times.. Often, teams ARE the difference between an organization that is "ahead of the curve" or constantly playing "catch up" in a world that no longer tolerates companies that change too slow.
Fri, 16 Sep 2016 13:22:21 -0500Those holiday parties can be a real blast, or they can be the bomb. It really is all about the planning, the entertainment, and the relationships built in your business teams. As a company, you'll want to encourage team building at all holiday events. This is most successful when the event is well planned and organized with structured entertainment options.
Wed, 14 Sep 2016 10:33:10 -0500Working together can be the basis of some long lasting friendships. But what about getting out of the office and working together? Sometimes working on a project with the same team totally away from the office, or having some fun with the corporate team can be a motivating team building experience.
Tue, 13 Sep 2016 07:54:33 -0500Did you ever wonder what would make a Corporate Team Building Weekend worth attending? About the time you convince your spouse to go, they realize it's a bunch of training classes and they're done. No way are they going to attend a bunch of training classes with you, but what about a night on the town with one of the best cover bands available?
Fri, 09 Sep 2016 11:58:15 -0500If your team building event includes a challenge, bringing in top-level entertainment, giving the team quality time together, and growing friendships that last a lifetime, who wins? There's an old adage that says the family who plays together 'stays together' and the same can be said of corporate teams. If your corporate team builds strong, fluid relationships that cross into personal lives, connect people at their base level, the corporation benefits with bigger profits, better team work, and bigger goals being achieved. Make it happen with one or more of these three tips.
Thu, 25 Aug 2016 11:55:48 -0500We all want to be safe at work. Physical safety is easily focussed on and dealt with but do employees feel psychologically safe as well? There are a number of things that team leaders and members can do to help their colleagues to willingly contribute to the team's growth, development and future performance.
Wed, 24 Aug 2016 15:35:47 -0500Does each one of your employees trust your decision and value your company with their head and heart? What about employees working from offshore locations? Building enough trust among employees is critical to the success of any aspiring business.
Tue, 23 Aug 2016 12:42:11 -0500I recently read an article about team building wherein a company used the effort to evaluate leadership proclivities of potential managers. The basic premise was to put people in a team building environment to see who would rise to the top as a leader of the randomly comprised group. In my opinion team building is not the way to cull out potential leaders.
Tue, 23 Aug 2016 06:59:42 -0500This weekend I was lucky enough to have VIP seats to see a performance by the U.S. Navy's precision flight demonstration team, the Blue Angels. They are, by any standard, an incredible team. They fly 18 inches apart at 400 miles per hour, while simultaneously doing coordinated turns and maneuvers - all of this in a plane that costs $56 million. And if you don't think that's a big deal, think about how mad you were when you got that first scratch on your Toyota.
Fri, 19 Aug 2016 07:49:04 -0500It's happening more and more; managers are being asked to manage virtual teams of people that may or may not have a direct reporting relationship to the manager. Some find it easy to do, but many others find it difficult to garner the respect from team members who don't have to follow the manager. Get a few helpful tips to help you next time you're asked to manage a virtual team.
Fri, 12 Aug 2016 10:00:45 -0500Working in a team, whether for the long or short term, comes with a set of challenges. The changing nature of the world serves to exaggerate these, especially if your organisation deals in innovation. For everyone though, we can learn from the dynamic that is teaming; a lot of it is not novel but we gain from revising it. The key to our future success however is in what we learn from today's results, be they good or bad. This article looks at what the basics of teaming can teach all of us.
Fri, 12 Aug 2016 06:42:02 -0500The Celtic Scotland Games are more like an old tradition in the country, which not only ensure high entertainment value, but also represent active entertainment. Being a part of it, you will love it; being a part of the audience, you will simply be spellbound.
Tue, 09 Aug 2016 10:30:58 -0500Room escape games help remove communication barriers and increase cooperation amongst employees. Read on to learn about how it can help build an effective team. Room escape games are not just for fun and entertainment. Several businesses use room escape activities for team building to break communication barriers that exist within the workplace. The objective of team building is to encourage employees and prepare them to solve business problems collectively and effectively. Let's take a look at different escape room's activities that are fun and educating at the same time.
Thu, 04 Aug 2016 15:49:17 -0500Great teams are the building blocks of any organization. A great team has shared goals, clear roles, transparent processes for solving problems and making decisions, and the ability to deal with conflicts constructively. A good team may have some of these elements; a great team will have them all. It is up to you as a leader to make sure all of these elements are in place. Like all coaches, a successful team leader needs a playbook to guide them. If you are leading a new team or want to enhance the performance of an existing one, follow these eight tips.
Mon, 18 Jul 2016 08:35:45 -0500Life in general and work in particular provide, consciously or otherwise, multiple sources of meaning and purpose, for better or worse. At the root or foundation of our perspectives on meaning, however, there are two options that affect all else - two different kinds of meanings in this world: terrestrial meaning and cosmic meaning. They are not exclusive, but if one or the other is fully embraced, dominant and clear, the expressions of meaning and purpose will be encouraged or discouraged by our orientation to one or the other of these two basic forms of meaning.
Tue, 12 Jul 2016 07:51:38 -0500Team building activities relieve conflicts, boost collaboration, improve office communications, and more. This article shows why team based and team building exercises are definitely worth it for your business.
Wed, 29 Jun 2016 08:26:46 -050086 million millennials will be in the workplace by 2020-representing a full 40% of the total working population. A discussion of why and how your organizations needs to value the diversity this generation brings to the workplace, and how to leverage it to your advantage.
Fri, 24 Jun 2016 07:14:38 -0500In a nutshell, team outing venues are many and you should select from among them the one that suits the needs perfectly. So, plan your next corporate event and let your workforce feel as motivated as you want them to be.
Fri, 03 Jun 2016 09:45:52 -0500Who does not wish to work with motivated people? Here are a few factors that help you to empower your team members and enhance their productivity.
Fri, 29 Apr 2016 12:46:02 -0500A well structured project team where each team member understands their role in making the project successful is like the musicians playing in a band. Each project team member knows what they need to contribute to the project, knows when they have to perform, understands what other project team members are doing on the project, and knows what it takes to be successful. Just as important, each of the project team members help each other to ensure overall project success.
Fri, 29 Apr 2016 10:09:40 -0500In today's work environment, team work is an essential part of business. Being an effective team member is crucial to the productivity of the team and to the team's ability to meet benchmarks and goals. For this to be accomplished all team members need to be pulling together. What are some do's and don'ts of effective team players? How do you become an outstanding team member?
Fri, 29 Apr 2016 09:37:02 -0500In today's society, most of what we do involves working with others. Whether in the same building or spread out over a wide geographic space, team work is a valuable part of what organizations need to increase their effectiveness. Learning how to work with a team is beneficial to professional and personal growth.
Wed, 27 Apr 2016 06:59:47 -0500Do you believe your entire team trusts you? How do you know? If you could increase their trust level would it increase performance?
Fri, 22 Apr 2016 06:49:45 -0500Do you trust your team? I don't mean "trust" in the sense of, "I trust that my team members won't sell our company secrets to the Russians," (although that might be kind of important, depending on your line of work). No, I mean "trust" in the sense of, "I trust my team members to do their jobs well." So, with this sense of "trust" defined, let me ask you the same question-slightly amended: Do you trust your team-or do you merely say you trust your team?
Wed, 20 Apr 2016 10:56:14 -0500There are many advantages to being your own boss and building your own business. You get to pick who is on your team! When it comes to building your team and the people who you want to work with, there are a few key elements to ensure you will have a successful and growing team.
Mon, 18 Apr 2016 14:13:22 -0500A terrible atmosphere is the last thing you need when you want to say something important. Not only people will not listen to you, they will try to find something else that will distract them from you. People don't do it purposely but they will do this because let's face it, a terrible atmosphere is just no fun. That's why it's so important to build a great atmosphere!
Tue, 12 Apr 2016 15:15:07 -0500Corporate outings can be as drab as a 9 to 5 job and it can be a total disaster. For the employers, it can be a complete waste of money and for the employees it cannot be any form of entertainment and a stress-buster but a waste of time if it is not executed properly.
Wed, 06 Apr 2016 11:35:07 -0500Congratulations, you've been named project leader of a prestigious assignment. You're thrilled to the gills, but also apprehensive. You have the required practical experience, creativity and enthusiasm. You are also 20 years younger than several team members and not quite accustomed to such a front-and-center role. How do you get this right?
Fri, 01 Apr 2016 09:03:15 -0500You've got a star performer in your organization. Let's call her Amanda. Amanda is brilliant at her job. She's so good, in fact, that you begin to think, "Amanda is fantastic! Imagine how valuable she'd be in management! Why I'll bet she could turn her entire department around!"
Tue, 29 Mar 2016 11:54:39 -0500In today's world, maintaining a good corporate personality is a must since your employees represent your corporate personality. The personality of a company can be improved with corporate training and other development activities but before that let us understand the term corporate personality in a better way.
Tue, 22 Mar 2016 11:57:51 -0500Whether you belong to a sports team, a business or a military unit, you have to form into a cohesive collective in order to get the best results. A common understanding and common language is vital to a team developing a shared way of working and being together. Any leader who requires this from their team has to deliver this quickly in order to maximise its potential.
Fri, 11 Mar 2016 10:14:55 -0600Many companies are not being diligent enough when it comes to improving the skills and abilities of the trained talent that they've hired. The professionals that you have brought onto your team are among your greatest assets. They will play the greatest role in determining the direction of your business and the level of success that you attain. Following are several important steps that every business should take to tighten up its team.
Tue, 08 Mar 2016 09:34:26 -0600Businesses and people need to know what will fuel their determination to keep going. There is a need to be aware of what traits they need to develop and act accordingly.
Tue, 01 Mar 2016 07:57:50 -0600The quality of perseverance is mandatory in order to have a strong team. Everyone looks to their leader to inspire and keep the team motivated in tough times.
Mon, 29 Feb 2016 11:33:16 -0600Straightforward things are the most difficult to implement. This is perfect for an accountability training program. It often begins with resistance to change and gives rise to dissenting voices in the organisation. However, crucial accountability skills training have become a need of the hour. It is in sync with professionalism and renders a better work place culture with an open and transparent set of rules binding everyone in a proper structure.
Wed, 24 Feb 2016 10:22:42 -0600Do you ever wonder why your team isn't as excited about that bold, new project as you are? Have you ever been disappointed when your motivating pep talk (the one you practiced for hours) falls on deaf ears? It may be that you're trying to sell them on features and benefits about which they care not a whit.
Thu, 18 Feb 2016 12:25:36 -0600Learn the art of delegating tasks. There are numerous benefits and you save time and money when you outsource the work you do not know how to do or don't like to tackle.
Wed, 10 Feb 2016 09:15:45 -0600People often take less accountability for individual and team performance when doing work as part of a group. This tendency, called "social loafing", is well documented. In these cases, some of us may take advantage of a situation in which it's harder to pinpoint responsibility-a situation created by the fact that many people have a role in the team's performance. In these situations, it's the leader's job to monitor performance and motivate the team to excel. Here are three things leaders can do to minimize "social loafing" and enhance individual accountability within cross-functional teams.
Thu, 04 Feb 2016 11:16:45 -0600There are many facets to the prism called "leadership." One of the most important is the readiness of followers. This article offers three exercises for improving the enhancing the likelihood of success as the leader and his/her followers symbiotically improve their skills.
Wed, 03 Feb 2016 07:29:24 -0600Exactly two years ago, I braced against the helming cage as another colossal wave ploughed into our 70ft sailing yacht. I only just managed to yell "Hold On!" to the crew in the cockpit before being completely submerged in freezing water... Sailing is fantastic for developing effective teamwork, communication, leadership and interpersonal skills. Fortunately, you do not have to sail round the world to reap the benefits.
Wed, 03 Feb 2016 07:25:05 -0600"Balance is key to every team. It is impossible to win a football game with 11 goalkeepers." - Sir Alex Ferguson
Wed, 03 Feb 2016 07:23:52 -0600Your organisation has grown from a nimble owner-run yacht to a powerful cargo-ship behemoth managed by a consortium. How do you maintain your course, profitability and manoeuvrability while running the engine on full power and keeping everyone on board?
Mon, 01 Feb 2016 10:07:38 -0600Empowering others is a skill that few have mastered. Creating a rich team dynamic doesn't take luck. It is a critical skill in the workplace that, when absent, becomes awfully apparent. Some people appear to possess traits that allow themselves to be the type of person where people aspire to be. For the majority of people who are put in a leadership situation without the skills needed, this article is for you.
Sun, 31 Jan 2016 11:21:49 -0600When I was young some of my first lessons in leadership came from watching sled dog races. To this day I look at each team I build and ask myself who are the lead dogs, swing dogs, team dogs, and wheel dogs? Every team has these positions and once you understand sled dog teams you will be better equipped to build human teams.
Fri, 29 Jan 2016 06:39:32 -0600Part of a leader's job - a big part - is to define the destination. You can call it the vision, the target, the goal. At a certain point, these terms become almost interchangeable. They are all some version of "This is where we want to go." Problems can arise, however, when the leader follows "This is where we want to go" with a rigid "And this is how we're going to get there."
Mon, 25 Jan 2016 06:53:50 -0600Leaders-good leaders, that is-put a lot of thought into the makeup of the various teams for which they're responsible. They're very concerned with, as Jim Collins put it, "getting the right people on the bus." I've even written about the 5 people you should have on your team (you can read that post by clicking here). But, what about the size of the team? It turns out, when it comes to teams, size does matter.
Thu, 21 Jan 2016 08:49:46 -0600As you may have noticed, most work gets done in teams. Unfortunately, many people feel the time they spend in team meetings does not produce a productive outcome. But some teams are able to make high quality decisions and achieve superior results. A recent study found that, just like individuals, some teams are smarter than others. But want accounts for this difference? Even groups made up entirely of smart people often make poor decisions so it's not just about getting lots of smart people working together. Even if having smart people on a team would solve the problem, we often can't control a team's composition. Teams are almost always made up of individuals with different capabilities, experiences, and intelligence and leaders must be able to work with the "cards they're dealt." So, what are the members of "smart" teams doing that make them more effective as a group? Here are 5 tips to help your team be smarter.
Fri, 08 Jan 2016 06:29:45 -0600What makes a cross-functional team successful? It may sound cliche, but the best multi-functional teams have the ability to put their differences aside and unite toward a common purpose. This is easier said than done, particularly when a team consists of people from departments, generations or geographic regions. Our own research has found that more than half of all cross-functional teams fail to achieve their goals, in large part because team members from various departments are unable or unwilling to collaborate. In the past year, we've heard far too many stories of the disastrous consequences that result from toxic teams. Instead of looking at where these companies went wrong, we wanted to highlight a few companies that seem to be getting it right. Here are three cross-functional teams that succeeded in the past year and what we can learn from them.
Thu, 07 Jan 2016 14:00:09 -0600Company culture is one of those things that just evolves organically... right? Not if you want to get ahead. It's every bit as important and malleable as your business strategy or your core product. If you want a workforce that's upwardly mobile and comfortably in control, you need to view your culture as key business driver. There is a strong case for cultivating a positive work culture to increase productivity, but, how can you make your culture more positive?
Wed, 30 Dec 2015 07:40:07 -0600Most new team leaders say that they need to develop more leadership skills and to increase their ideas and techniques for improving their interaction with others. When they step into a team leadership role, they gain a certain degree of power simply from the authority granted them in their newly assigned position. They have to make decisions and they have to get work done through others.
Mon, 28 Dec 2015 15:12:37 -0600Does it seem like your VPs of sales and marketing can't agree on anything? Chances are, it's more than a case of conflicting personalities. Part of the problem could be that they don't understand each other very well and are used to working in silos. It's essential for these two departments to work well together to achieve revenue goals, and as a leader, it's your responsibility to facilitate that cooperation. Within any team of leaders from multiple department or regions, success hinges on their ability to collaborate effectively. There are numerous challenges standing in the way of collaboration, including generational gaps, lack of face-to-face interaction in virtual teams and lack of clear decision making authority. Here are five unique activities that can enhance cross-functional team building.
Mon, 14 Dec 2015 08:59:46 -0600"Success is how high you bounce when you hit bottom" - Gen. George S. Patton. "Give me six hours to chop down a tree and I will spend the first four sharpening the axe" - Abraham Lincoln. "Great minds discuss ideas; average minds discuss events; small minds discuss people" - Eleanor Roosevelt. Great leaders have said some great things. But not everything that comes out of a leader's mouth is pure gold. Sometimes leaders say things that are-let's be honest here-pretty dumb. Unfortunately, some of these things are said all too often, and by too many leaders. Here are five of the dumbest.
Tue, 08 Dec 2015 11:20:39 -0600So you picture a team that works coherently? Each one of us brings unique talents and skills to the table. The leader should make each member feel valued and appreciated. The most important rule to build an effective team is to establish your leadership with each member. What's the most effective way to do that? Well, trust and loyalty, rather than using the power of your position. There are certain things that can be done to bring out the best in everyone. However it is easier if you have a plan in place.
Wed, 02 Dec 2015 13:42:20 -0600A wide variety of team building activities is seen to exist. Among them are: go cart competition - treasure hunt - minute to win it - catapult - arts and craft. There are no specific limitations to the type of games involved but one needs to consult a professional who can better suggest the ideas after analyzing their workers. Great improvement is seen in the crew as the lasting effects of team bonding begin to show their magic at the workplace. It is when the old projects simply work out with the same teams but new enthusiasm ignited after the play!
Wed, 11 Nov 2015 13:37:59 -0600This article is about the comparison between family and business environments whereby favouritism can have a detrimental affect on individuals. In both scenarios favouritism leads to negative consequences.
Mon, 09 Nov 2015 10:12:40 -0600Motivation is an art. We can apply a rule of thumb, the motivation is to show appreciation and give rewards to the team, but beware! Each incentive works differently for different people.
Mon, 09 Nov 2015 07:27:04 -0600Trust is the essential ingredient that binds every successful team together. Building trust takes time, especially within virtual teams where face-to-face interactions are few and far between. And as many of us have learned the hard way, it takes only a moment to destroy. To build trust within their teams, leaders must first understand the four components that create it.
Fri, 30 Oct 2015 13:01:32 -0500The Radio City Rockettes have mastered the art of working as a team, something every business should learn, but doesn't readily know how to do. Learn how the Rockettes work seamlessly as a unit to build camaraderie, character, and to get the job done!
Mon, 26 Oct 2015 09:27:19 -0500After decades of using the term team building maybe we can freshen up the moniker but keep the desired results. Maybe it can be called a unit leader that host unit review meetings, Unit Meetings, or Unit Reviews. In any event, leaders also need a fresh look at being a team leader.
Wed, 14 Oct 2015 11:16:31 -0500Think the success of your practice doesn't hinge on the TEAM you build? Think again! Your front staff and team members are the face of you. They also set the TONE of the practice.
Mon, 12 Oct 2015 06:33:36 -0500Who is to say any particular style of a new corporate culture is right? The question, even in a profitable company is: Would a new corporate culture have been even more profitable had a different culture been instituted? Even after an acquisition somebody must pay for the purchase and certainly culture must change. Not all circumstances call for a team building solution, but team building is a great alternative even when isn't a resounding success when tried.
Fri, 09 Oct 2015 06:49:53 -0500Has anyone ever ask you; Would you rather be liked or respected as a leader? Maybe you should answer--yes to both. Maybe you can't have one without at a little bit of the other. I got into the subject because of wine country being a great venue for team building events to build leadership skills and watching the tasting room profiles changing. Stick with me. Without much of a reach I believe tasting rooms are a hotbed of leadership opportunities and building teams that focus on people who are likable and respected in selling.
Fri, 25 Sep 2015 13:27:59 -0500Maybe it is time to rebrand the traditional Team building experience. Changes in cultural make-up of executive teams, their education, and motivations dictate that organizations respond to differing techniques to improve management performance. Even different economic sectors require different approaches to maintaining executive team cohesiveness. It is an established fact that executive teams need an occasional reboot to refocus on addressing change.
Thu, 24 Sep 2015 12:49:11 -0500One of the biggest challenges any organization would face is tapping into the full potential of its employees. Yes, they have been hired for a specific role, but the question you need to ask is, is that the only role they are capable of performing? More often than not, employees who have been hired for a particular role end up being a pro in an entirely different segment.
Fri, 18 Sep 2015 14:24:02 -0500"Morale is the capacity of a group of people to pull together persistently and consistently in pursuit of a common purpose"... so how's the 'Morale' in your organisation or firm, buzzing like a bee or down in the doldrums? How could reading this give you some insight? Read on and find out...
Thu, 10 Sep 2015 11:04:50 -0500Are the people you work with great team players? How can you be a better team player? How do great team players contribute to the mission and results of the organization?
Thu, 10 Sep 2015 11:04:02 -0500When people start talking about recreating the office space, there are immediate references to the Google Headquarters where workspaces are filled will bean bags and wall paintings. Not all companies can afford that kind of luxury. But, there are changes that you can bring about as a team mentor that can promote team work and increase productivity.
Fri, 04 Sep 2015 08:44:15 -0500Leadership is particularly challenging in environments where teams of people are brought together at short notice, with little experience of working together, and/or when the stakes are especially high. Examples of such high stress environments include hospitals, large police investigations, government committees, and airlines, where people are expected to perform as a cohesive unit at short notice. There may be high risk (life and death in the case of clinical work), a short amount of time to prepare, and the need for multiple teams to all work on the same problem. Even where individuals are highly-skilled and intelligent, creating an environment conducive to working effectively together can be tough...
Tue, 25 Aug 2015 07:09:31 -0500It's hard to be around a defensive person without reacting. You've tried your best but this other person seems to delight in being a pain - especially with you. Here are alternative ways to manage your interactions with the prickly pear in the office.
Tue, 25 Aug 2015 07:07:41 -0500Is there someone at work who always takes what you say the wrong way? Someone whose work habits drive you up the wall? Someone who doesn't do things the way you want? Here are strategies for understaning and effectively working through work style differences.
Wed, 19 Aug 2015 12:46:58 -0500Every now and then, we motivational speakers get what we in the trade call "a really good gig." I just returned from one of these. For most of the past week, I was on a luxury cruise to Bermuda with the top dealers for Clopay Garage Doors. I did a keynote program, a workshop, and a few other things here and there, but this was really all about them. And to me, one of the most memorable events (in a series of memorable events!) was the Gala Awards Ceremony on Tuesday evening.
Tue, 11 Aug 2015 10:33:40 -0500There is constant pressure on leaders in business. One of the reasons for this is the lack of employee motivation that can be evident in the workforce. It drains the energy of the leaders and the business, but it can be corrected by delivering better leadership principles. Unmotivated employees are a constant source of frustration for those in management, yet many still see it as just a cost of doing business.
Tue, 11 Aug 2015 09:34:05 -0500Behind a successful organization, there is always a winning team of employees working together for the good of the company harmoniously. Sometimes it takes much more than just employing their skills and hoping that somehow they will figure out how to work things out together as a unit for the betterment of the organization. In house training and the use of development programs can go a long way in fetching the very best from the employees.
Fri, 07 Aug 2015 11:59:46 -0500This goes over a few suggestions for active and less actives games for the group. Some to get everyone to move and others to get everyone to laugh.
Fri, 07 Aug 2015 11:55:49 -0500A list of fun group games to start and evening of teamwork building activities. This list both group games and mixer type games.
Thu, 06 Aug 2015 11:04:41 -0500Organizations often use fun activities to create synergy among employees. Among other benefits of this strategy is improvement of communication skills among workers. Read this article to understand how team communication is enhanced through team building exercises.
Mon, 03 Aug 2015 07:17:35 -0500In the current (May 2013) issue of Harvard Business Review, there's an article called Creating the Best Workplace on Earth. In it the authors talk about what employees really need to be their most productive. Among the six factors they identify is this one: employees need an environment where they can discover and magnify their strengths. In other words, they need an environment where they can develop and grow. As the authors put it, "The ideal company makes its best employees even better."
Thu, 30 Jul 2015 10:35:51 -0500A series of team building company activities are available to bring fun and joy to the people who work religiously for the goodwill of the organization. For years, employees have been taken to parties, trips, clubs and theatre to feel relaxed, escape fatigue and get entertained. With the changing of times, older methods of staff outings have started to lose their sheen to give way to newer ones. In recent times, playing games and developing bond has emerged one of most desirable team building company activities. In this method, employees visit a place where a huge variety of games is available to play and have fun.
Tue, 28 Jul 2015 10:01:53 -0500Inviting an engaging expert corporate trainer to conduct a session has been a popular way to impart effective training to employees. Expert corporate trainers are those who garnered much experience in their fields and share their knowledge with employees to impart skills, assist changes, increase productivity and most importantly, reiterate company goals and values.
Tue, 21 Jul 2015 15:08:30 -0500We've all been on the receiving end of a less than satisfying customer experience. Most of the time, these customer service failures are the result of a disconnect between departments-and they're largely preventable. When customers see a disjointed approach, companies lose credibility and potentially lose business. To deliver the best possible experience, aligning your sales, marketing and customer service departments is crucial. Large matrix-style organizations have a tendency to struggle with this due to their more complex structures. At the highest level, the key is to reduce uncertainty in a matrix by establishing shared goals, clear roles and transparent communication. Here are three practical steps your company can take to accomplish this.
Tue, 21 Jul 2015 14:17:07 -0500'I've entered the land of the working dead and it's slowly killing me." I received some questions raised from interested managers and business owners in relation to my last article, "12 Signs You're Leading in the Land of the Working Dead". Questions related to how to fix teams were common, but one stood out.
Tue, 21 Jul 2015 14:05:04 -0500While there are many benefits to working remotely, including more flexibility and lower overhead costs, managing a virtual team doesn't come without challenges. Concerns about productivity and performance could potentially outweigh those benefits, but they don't have to. Here are four of the most common challenges plaguing virtual teams and how leaders can use the RAMP model to overcome them.
Wed, 15 Jul 2015 11:20:43 -0500Are you wasting time in your team meetings? I asked that very question in a recent blog post, and have been surprised by the number of managers and leaders who have approached me upon reading it. I never realized just how wasteful my meetings were, some of you have said to me.
Tue, 07 Jul 2015 10:11:59 -0500Great teams don't happen by accident. There are several components that you need to have in place for a great team to emerge. You need to have a vision for everyone to rally behind.
Tue, 07 Jul 2015 10:11:19 -0500In the workplace, we tend to define ourselves according to job titles and descriptions. Your title establishes what you do, what you're in charge of, what your responsibilities are-and also what's outside of your purview. Your job title defines what you need to do and what's frankly not your concern; it lets you know when you're fulfilling your obligations and, perhaps, when you're truly going the extra mile.
Mon, 06 Jul 2015 10:37:26 -0500Americans have a fascination with the Lone Ranger. Not necessarily the Old West character played by Clayton Moore in the 1950s, but rather the whole idea of one man or woman acting alone, and triumphing against the odds. It's a romantic idea; one that has driven countless movies starring Gary Cooper, Clint Eastwood, and Harrison Ford (and, to a lesser extent, Jerry Lewis).
Thu, 02 Jul 2015 12:27:37 -0500Most of us consider the words "coaching" and "mentoring" interchangeable and so find no difference between the two. But if we take a closer look, we can see clear differences in what their roles mean. To cite Oxford English Dictionary; Coaching: Teach and supervise (someone); act as a trainer or coach (to), as in sports.
Thu, 02 Jul 2015 10:57:52 -0500When you're a leader, you can't be afraid of confrontation. Part of your job is making sure that everyone else is doing their job correctly-and if there's an issue on your team, it's up to you to address it. There's a right way and a wrong way to do that, however, and when it comes time to offer feedback, it's important to be thoughtful in your approach.
Thu, 02 Jul 2015 09:30:24 -0500In our work with matrix-style organizations and cross-functional teams over the years, many have told us the same thing: The biggest challenge of this organizational structure is the uncertainty created by a lack of clarity about responsibilities and authority. Unlike a traditional hierarchy where it's clear who is in charge, the lines are often blurred within a team representing different regions, departments or functions. Leaders may be accustomed to making decisions for their own department, but they aren't used to sharing decision responsibility in a matrix team. One of the keys to working successfully in a matrix is clarifying decision authority. There are a number of tools that can help your organization do this, including the RACI Matrix, which is a template to document how team members should be involved in decisions and who has the final go/no go authority.
Wed, 01 Jul 2015 09:38:47 -0500In recent years, there has been something of a backlash against team meetings. Do a quick Google search and you will find plenty of articles arguing that meetings are nothing but wasted time-and that they should be altogether abolished! Of course, this is an overstatement.
Mon, 29 Jun 2015 12:29:17 -0500I hear it all the time: "How can I get my team to all focus on a single goal? How can I get them pointing in the same direction? Honestly, some days 'herding cats' seems easier than leading my team!" I get it.
Wed, 24 Jun 2015 12:16:44 -0500It's important to have goals, but goals don't mean much if you have no way of tracking your progress. I think that's the problem a lot of business leaders have with company culture. It's not that they don't understand it, nor that they don't see the merit in making cultural improvements.
Tue, 23 Jun 2015 12:33:39 -0500As a business speaker who helps extraordinary leaders produce extraordinary results, I'm often asked, "How can I get my team excited about the outcome? How can I get my team to 'buy-in'? How can I get my team engaged?" Believe me, as a leader who's led a team to extraordinary results, I've asked those same questions.
Mon, 22 Jun 2015 08:02:41 -0500Have you seen how, as the level of stress goes up, the level of performance in a team or organisation can go down? This is certainly the case in roles that demand a high level of clarity of thought and judgment. Fast-paced, demanding and stressful environments trigger responses in the body and the brain that are not favourable to higher thinking and logic; when stressed people fall back to their "default settings" and the "primitive" responses to their state take over: a condition unlikely to lead to good decision-making or judgments. This is why the best leaders appear to handle stress well. But what do we do if we know that stress is dragging the performance of our teams down? How do we go about reversing this harmful state?
Fri, 19 Jun 2015 08:53:18 -0500You're committed to building a work environment of collaboration and teamwork-a work environment in which all your employees work together to reach common goals. The problem is, you have one employee who simply doesn't share your team mindset. That's where it may fall to you to step up and show some leadership-proactively working to bring that employee into the fold and instill in him or her the central fact that, in your business, teamwork is non-negotiable.
Tue, 16 Jun 2015 15:12:45 -0500It's tough being the new guy. That's true when you're in grade school and it's still true when you're a grown-up: Coming into a new workplace environment-especially one with a tight-knit team dynamic-can be challenging, and more than a little daunting. It's not just hard for the new employee, though.
Tue, 16 Jun 2015 13:08:05 -0500You've got a great vision for your team, and you're genuinely excited about it. Great! Good for you! But now, how can you get your team as excited about it as you are?
Tue, 16 Jun 2015 12:34:27 -0500I have worked with many different teams over the last decade, with people from various walks of life, and there is one attribute, one trait, one characteristic that stands out above the rest in making a difference between a great team and a mediocre team. Of course, there are things such as patience, respect, and ability to adapt.
Tue, 16 Jun 2015 07:34:51 -0500One of the biggest benefits of my chosen profession is that I get to work with many different organizations in many different industries. Because of this, I can sometimes see patterns that others who work within just one sector can miss. (I can also sometimes hear voices that others don't hear, but that's a different conversation altogether.
Mon, 15 Jun 2015 12:31:18 -0500The land of the working dead conjures up images of workplaces devoid of energy, excitement and results. However, visions may deceive as we have a tendency to obscure reality at times. This could be a workplace closer to home. It could be yours?