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Published: Mon, 23 Apr 2018 11:15:01 -0500


9 Cold Calling Techniques That Convert

Tue, 27 Mar 2018 08:01:33 -0500

So... you want to learn how to cold call for sales? Do you want to learn cold calling techniques that really work? So here are my golden 9 cold calling tips

How to Cold Call As a Staffing Sales Executive

Mon, 06 Nov 2017 14:53:26 -0600

If you don't believe that cold calls work in 2017 then stop reading this article and get back to email. Cold calling still works in a BIG way. Here's why and here's how to make an effective cold call in staffing.

Get Your Sales Pipeline Right - Questions to Ask Before You Hire a Telemarketing Company

Mon, 09 Oct 2017 12:58:31 -0500

Sales forecasting is of the utmost importance to almost any sales driven business, because it enables business leaders to formulate an understanding of how their organisation will perform in the coming weeks and months. This, in turn, allows them to make important decisions with at least some idea of what the future holds. Unfortunately, there is one major issue with sales forecasting: many businesses struggle with it.

What Single Phrase Increases Salespeople's Phone Appointments by 12% to 44%?

Mon, 28 Aug 2017 10:00:13 -0500

If you use the phones in a selling situation this is a must read. See how by just adding a couple easy words to your phone conversation you can significantly increase your selling success. If you make appointments with prospects this simple secret can give you a fast raise.

Specific Strategies to Empower Your Call Center Business

Wed, 24 May 2017 13:06:08 -0500

In this article, I had presented some ideas about the empowerment of call center business. It is quite a task to systematically deliver excellent customer service while cutting down additional costs. For the providence of customer satisfaction, companies should use some specific strategies like use of social media, empower the employees and use new call center software.

Telemarketing? Try These Tips For An Effective Phone Call

Fri, 17 Feb 2017 09:56:57 -0600

The goal of a telemarketing script is to convey messages over the telephone. When someone receives a sales letter or literature, they can read it over and over and focus in on certain portions of the material. With telemarketing, however, we have one chance to make an impression and we have to work quickly.

Call Center Services - Generate Better Revenue By Satisfying Your Customers

Tue, 29 Nov 2016 15:17:59 -0600

How to generate better profits? This is a question that keeps echoing in the mind of every businessman because there are competitors, who are more than willing to abate their profits.

Anatomy of a Stellar, Strategic Sales Call

Fri, 17 Jun 2016 07:59:08 -0500

In the sales field, there are many different ways to generate a sales lead. The method that is most difficult to close a sale is phone calls.

Voice Mail: 5 Proven Techniques That Get Your Calls Returned!

Fri, 10 Jun 2016 06:45:21 -0500

If you're struggling to get your voice mails returned, then you're not alone. Industry stats show that less than 10% of voice mails to new prospects are returned. Because of this, finding the right voice mail message, and knowing a few proven techniques, can be the key to not only making contact with those hard to reach sales leads, but also in developing relationships and getting new accounts.

Managing Your Working Day in Inside Sales

Thu, 04 Feb 2016 11:15:08 -0600

If you work in Inside Sales, dealing with inbound and outbound calls, Skype requests and instant messaging, then you need to have firm control over managing your day. This article takes a look at how you can do this more effectively using Microsoft's Outlook or Office 365 package. Naturally, your CRM may do all this for you, but I work with hundreds of companies who still rely on Outlook for email communications, calendar and tasks or who have Outlook linked into their CRM.

Cold Calling Never Died, and Never Will

Fri, 15 Jan 2016 11:49:09 -0600

I always chuckle to myself when I read or hear someone proclaim "the cold call is dead". I can assure you that, to those who do proclaim such doom and gloom, the cold call was never alive! Cold calling has nothing to do with "cold", and those who have built and continue everyday to build their businesses, utilizing this fundamental skill, are in an elite club.

Telemarketing: The Cost Effective Advertising Method Without Falsifying Actual Facts

Thu, 07 Jan 2016 11:02:52 -0600

When a company begins marketing, it's not the product or service that is being marketed. Rather it's the attribute of the product that consumers purchase. When Telemarketing Services take place, the focus on brand name and quality is what helps. The Outbound Telemarketing Team must know this.

How to Use Tie Downs to Build Momentum

Tue, 17 Nov 2015 06:53:14 -0600

It's critical for you to begin using more of the tie downs during every conversation. Remember, the more you can get your prospect talking, the more you'll learn what it will take to close them.

7 Tips to Enhance the Productivity of Your Sales Executives

Mon, 19 Oct 2015 07:30:22 -0500

Buying a cell phone number list and installing a contemporary call center software is not enough to enhance the productivity of your sales agents. The reason is that, though, these tools do reduce the manual work of your sales professionals, they cannot render the required human touch; inspiration and motivation that managers provide. This article talks about seven 7 tips good to go when boosting the productivity of your sales executives.

WOOOO! Gonna Make Some Cold Calls Today!

Fri, 16 Oct 2015 15:32:06 -0500

The discipline of dedicated prospecting... I am a fan of cold calling. There I said it.

Do's and Don'ts of Cold Calling

Fri, 09 Oct 2015 06:37:04 -0500

Cold calling can be very effective, but all too often, the sale is hindered by poor cold calling etiquette. As a result, prospects are turned off by the sales call, instead of being interested in your product. If you want your telemarketing list to live up to its full potential, try to educate your sales representatives and make sure they don't commit any of these cold calling mistakes.

How to Cold Call Properly

Wed, 09 Sep 2015 13:01:56 -0500

Cold calling can be one of the most effective techniques a salesperson can employ. So why is it that so many salespeople are terrible at cold calling? Check out a few of the worst behaviours bad cold callers exhibit and avoid these at all costs!

10 Futurist Technology Predictions for Inside Sales Teams

Tue, 28 Jul 2015 10:31:07 -0500

What is AI? AI stands for Artificial Intelligence. I prefer automated intelligence. It's already with us in many forms. Artificial Intelligence is the intelligence exhibited by machines or software.

How to Generate High Quality Telephone Sales Appointments and Sales Leads

Thu, 23 Jul 2015 15:11:15 -0500

Nothing happens until a cold lead is converted into a warm sales lead, until that first contact is made with the prospect, until the prospect can be qualified, an appointment booked or a sales made... that's why the ability to generate high quality telephone appointments and sales leads is vital. This report gives you a 6 step staged process that anyone involved in sales, business development or marketing can follow to build a strong and solid sales diary as well as a highly qualified sales pipeline. It also gives you insight into how to deal with the most common objections encountered during this crucial stage of sales and business development, so your sales and lead generation efforts don't get derailed as easily as they might. Follow this proven 6 step process and you'll see how making sales appointments by telephone, qualifying prospects and filling the sales diary will be easier, faster, less stressful and more focussed. If you've ever looked at the sales diary or your sales funnel and found it lacking qualified leads and opportunities, you should read this article. I've written this in a way you can share directly to your sales team, your colleagues.

How To Retain The Telemarketers For a Longer Period Of Time

Tue, 30 Jun 2015 11:32:33 -0500

Enter each prize sweepstakes or challenge conceivable. Permit the patron to contact you with unique offers, and give your telephone number.

Our Top 5 Tips on Choosing the Right Telemarketing Company

Thu, 25 Jun 2015 14:55:30 -0500

Telemarketing is an important element in the sales & marketing strategies of many companies and organisations. It can be within budget of even small business now that the market has become so competitive, but it is very important to select a company that is able to provide you with the service you require.

What Is There in Telemarketing?

Thu, 04 Jun 2015 11:54:44 -0500

Marketing is how you communicate with your prospective clients with the goal of selling your product or service to them. Selling the feature of your product or service is a key aspect of management. But closing a deal that leads to a sale is definitely the best part of marketing especially in telemarketing.

Some Tips On How To Have A Successful Not-For-Profit Telemarketing Campaign

Thu, 04 Jun 2015 06:44:18 -0500

There are ways for you to ensure the success of a non-profit telemarketing campaign though. By following the tips below, you can achieve your goals for your charitable project or organization.

Final Expense Sales By Phone - Does It Work?

Tue, 02 Jun 2015 14:45:13 -0500

More final expense agents are expressing interest in final expense sales by telephone. Discover the truth behind final expense sales by phone and whether or not it really works.

Salient Features of Fixing Appointments With Professionals of Telemarketing

Fri, 22 May 2015 10:29:16 -0500

In order to launch a particular product or services one needs to organize an informative seminar. This seminar elaborates the details of products or services manufactured by an organization to reach them to the potential customers. A skilled professional helps to fix appointment with the telemarketing experts. A skilled telemarketer will guide you in the right way while helping you to achieve the desired goals in an effective manner.

Is Your Phone Sales Opening Cliched?

Tue, 10 Mar 2015 13:16:36 -0500

Reaching decision makers by phone is hard enough. We need to make sure that once we are speaking with them, we are able to hold their interest. Let's avoid becoming a talking cliche.

Lead Generation for Small and Medium Sized Businesses

Fri, 27 Feb 2015 08:08:09 -0600

Lead generation is considered to be one of the most essential parts of business, everyone regularly receives emails on the secrets of how to generate thousands of leads, however there is one proven method of doing it, and that is tele-calling lead generation. This is a tried and tested method used by numerous organizations to generate fresh customer leads.

Why You Need Phone Scripts

Tue, 27 Jan 2015 06:00:23 -0600

So, should you learn and use well-crafted, real world responses that give you the best chance to succeed in the selling situations you get in day after day? Or should you continue to make things up as you go along, hoping that what you say will occasionally work while you keep wondering why sales seems so hard for you, but easy for the top producers in your office? Read on...

Telemarketing Companies Help Businesses Get A Niche In The Competitive Market

Tue, 20 Jan 2015 08:56:14 -0600

Telemarketing is a process of direct marketing in which telecallers make telephone calls to prospective customers in order to solicit them for buying a range of consumers products and services. The telephone is a powerful tool that directly connects a seller to a buyer so that they can talk to each other and can make a common understanding concerning the buying and selling of products and services. Being the most interactive marketing medium, telemarketing allows telemarketers better opportunities to do the following: Answer your prospects questions Address their concerns Overcome their objections...

Can It Get Any Colder? Tips For Warming Up Those Frosty Cold Calls

Wed, 26 Nov 2014 15:10:58 -0600

Just about everyone that has ever worked in the business world has had the experience of making a cold call. Even the executives you target when you perform this dreaded task probably had to make them at some point in their careers. So why is it so hard and why do they call them cold calls? Read on for some tips that can be useful for anyone performing this dreaded task.

Direct Response Call Center - Handling Bulk Response With Efficiency

Wed, 15 Oct 2014 07:30:41 -0500

In order to handle the high volume of calls in direct response marketing, many businesses are opting for direct response call centers. Teaming up with a call center allows them to handle call volume spikes during peak hours, give better attention to customer satisfaction and find out whether there is some fault in their marketing strategy.

Why Traditional Telemarketing Fails.

Fri, 25 Jul 2014 14:26:42 -0500

Calling the wrong level. By this I mean the they work from the bottom to the top. Later in the book I will show you how it is much more powerful to work from the top-down.

3 Best Tips for Hiring Good Telemarketers

Tue, 08 Jul 2014 10:23:27 -0500

After being asked by many telemarketing managers and CEOs that are starting a telemarketing campaign to get the word out on a new product line or discount, or service- on how to really hire good telemarketers- we came up with this response. Please read below for some cool tips about hiring good telemarketers.

Surviving The Competition In The Telemarketing Industry

Fri, 30 May 2014 07:58:51 -0500

Below is an article on how to survive the intense competition in the telemarketing industry. I am sharing some ways of doing smart telemarketing.

Should Telephone Sales and Service Be Outsourced? 5 Reasons to Outsource and 5 Reasons to Avoid It

Tue, 29 Apr 2014 12:46:44 -0500

What should companies consider when they are thinking about hiring a telemarketing or call center partner? Here are the reasons for and against outsourcing outsource your telephone sales, lead generation, and customer service.

Twenty Telesales Tips

Fri, 18 Apr 2014 09:31:21 -0500

It's quite an awesome feat when you think about it. It requires a talented individual to be able to do that well. Here are 20 Tips to help you become a more effective tele-persuader...

6 Steps to a Successful Cold Calling Email Format

Wed, 16 Apr 2014 16:03:54 -0500

Emails can be a much more effective way to get in touch with your prospects than straight cold calling. Learn how to use email the right way to get prospects to read and respond to you!

If You Are Leaving A Voicemail Do It Right!

Wed, 09 Apr 2014 14:55:27 -0500

How often do you get a voicemail that you find hard to understand? How often do you get a voicemail that misses some critical information? Voicemails are an effective tool if used correctly, but they can be frustrating if they are done badly.

2013 Telephone Consumer Protection Act (TCPA) Changes: A Year in Review.

Tue, 08 Apr 2014 11:53:59 -0500

The US government is one of the largest publishers in the world, equivalent to a traditional $821 million business. Given the amount of financial activity within the government, not to mention the number of private businesses and enterprises subject to its decisions, it's no surprise how often its laws change and regulations updated. A significant rule update occurred in 2013 with the Telephone Consumer Protection Act, or TCPA.

Choosing the Right Outbound Contact Center Solution

Mon, 10 Feb 2014 13:02:45 -0600

Choosing an outbound contact center solution can be a daunting task, given the wide spectrum of product offerings, and the unfortunate number of pretenders playing in this space. Use this ten point checklist to start your evaluation process.

How Telemarketers Get Your Phone Number

Tue, 04 Feb 2014 13:00:41 -0600

Have you been getting a lot of telemarketing calls these days and ever wondered how is that these people get access to your personal or official phone numbers? Telemarketing calls can often be a worry or trouble when you are in the middle of something real important and telemarketers call you to check if you need to buy something of very little or absolutely no use to you at all! Here we tell you some of the methods with which telemarketers get access to your phone number.

Getting Back To The Basics In Business: Establishing Customer Relationships

Wed, 08 Jan 2014 12:32:27 -0600

A business revolves around its customers. Hence, the goal of every business should be to serve its clients, prioritize their satisfaction and resolve their concerns and issues at the earliest. With dozens of people to serve simultaneously, one often wonders how it would be possible to attend to all. An effective Customer Relationship Management strategy takes the guesswork out of it.

Hot Seating - Hot Topic!

Tue, 12 Nov 2013 09:08:32 -0600

Hot seating and desk sharing are a standard practice in most contact centres. Desk sharing is where contact centre agents have an assigned seat, but share the workspace with one or more people who work different shifts.

The Importance of Selecting a Good Business Database

Fri, 01 Nov 2013 08:19:25 -0500

A Good Business Database helps a company organize, stock, contact and provide information about customers and additional leads. It is very important to a company's growth since it gives access to their sales and marketing personnel to concentrate on specific targeted audiences and covert the database leads into potential sales. By having a good business database, the company can analyze existing client demographics and provide feedback on how to optimize their products and services.

Reduce Your Average Call Handling Time

Wed, 30 Oct 2013 09:45:34 -0500

Average call handling time (AHT) measures Contact Centre efficiency. A lengthy conversation can be unnecessary...

Phone Etiquette Tips for Telesales

Wed, 16 Oct 2013 08:19:29 -0500

Do you sell over the phone? Etiquette is crucial to effective telesales. We cover some basic tips to take into consideration when talking to prospects on the telephone.

What Forms of Marketing Do You Use to Attract New Customers?

Mon, 30 Sep 2013 12:10:02 -0500

In a world where we are all trying to get the attention of the customer through Direct Mail, Email Marketing, PPC, SEO, and Social Media it is apparent that one hugely important element in the marketing mix in converting prospects into customers is through Telemarketing. Telemarketing is still seen as one of the most cost effective tools, identifying your ideal target customers, cleansing that data to ensure you get the right individual, marketing to that said individual and then following up with telemarketing is a sure key way to convert more prospects into customers and win new...

One Easy Tip to Qualify Your Prospect in Cold Calling

Fri, 20 Sep 2013 08:52:23 -0500

Learn how to qualify your leads and only focus on the best prospects. Learn two simple ways to further qualify your prospect and save time talking to the right people.

How to Isolate the Objection and Close the Deal in Cold Calling

Fri, 20 Sep 2013 08:12:37 -0500

Learn how to close on objections and get the sale using this one simple technique. Also learn how to tie assumptive questions into your sales presentations to smooth over the sale.

How to Make Cold Calling Easy

Wed, 18 Sep 2013 14:55:33 -0500

Learn the one mindset that will unlock your cold calling skills. How to use negative experiences and rejection to accomplish your goals in prospecting.

Making Easy Money Through Telemarketing

Thu, 01 Aug 2013 10:52:21 -0500

Telemarketing is a good way to earn some easy money quickly, provided the company is legitimate and the purpose of the telemarketing calls are specific and not just aimed at calling random phone numbers from their database for selling something. This is a job that most youngsters prefer because the basic requirement from a telemarketing executive is good communication skills. Telemarketing is a hot profession among fresh graduates who have a flair for the required language and who possess a pleasant voice.

Telemarketing - Boon or Ban?

Thu, 01 Aug 2013 10:52:07 -0500

Telemarketing, as the name indicates, is the technique of marketing through telephones. While the telemarketers consider this as the easiest way to reach out to customers, the customers sometimes feel frustrated due to repeated calls from these telemarketing companies. So is Telemarketing a Boon or Ban?

5 Step Process on What to Ask and How to Listen in a Sales Call

Thu, 11 Jul 2013 09:13:05 -0500

There is no denying that the sales process heavily relies on an effective sales call. However, it is important to remember that the sales call is more than just a time to give off your rehearsed sales pitch; it is a time to answer questions and to listen to the needs of your buyers.

Best Ways To Sell A House As Is

Thu, 09 May 2013 08:56:23 -0500

Selling a property without making repairs can be a risky endeavor. Make sure you are prepared for anything. This includes a low price, a quick move, and even a tough time finding a buyer.

Learning Styles and Call Centre Coaching

Thu, 09 May 2013 08:43:18 -0500

In this 900 word article, I explore the four different types of coaching interventions that Call Centre Sales Managers use to drive up their team's performance but argues that each agent has their own preferred learning style and this should dictate the coaching mode used most often with that agent. Plus some useful tips to perform coaching at your highest level.

You Can Take Control of the Sales Call by Managing the Prospect's Expectations!

Thu, 25 Apr 2013 13:02:17 -0500

One of the typical topics that trouble sales trainers is instructing the neophyte sales rep to regulate the progression of the discussion from the initial blast, through the probe, into the presentation, and finally to the set appointment (two part closes), as well as the close. Think your initial sales call. Did you go barreling into the communication, loaded with bravado, insisting attention?

Working in an Outsourced Call Center

Mon, 18 Mar 2013 14:00:05 -0500

This isn't just a normal write-up about working in an outsourced call center; this is also a piece of enlightenment for those who see it as a dreadful thing. Read on to find motivation in working in a call center environment.

Availing Outbound Telemarketing Services For Getting Qualified Leads

Thu, 14 Mar 2013 09:22:07 -0500

On the sunny side of town, experiencing mistakes and potholes along the way can motivate them to evade those mistakes. And in order to avoid those mistakes. Read on.

Getting Started With CRM (Customer Relationship Management)

Mon, 11 Mar 2013 11:30:10 -0500

CRM (Customer Relationship Management) is intended to be a full life-cycle solution for managing customers from marketing to after sales support. This article shows a starter sales solution that can broadly be implemented within five days and cost you less than $10,000.

Lead Generation Techniques Come And Go, But Not Telemarketing

Tue, 26 Feb 2013 09:55:24 -0600

The trend in business is like ones that can also be found in the world of fashion, it's an endless cycle; from winter collection, to spring collection, to summer collection, and down to fall collection, it will ultimately and by all means go back to winter, the season where the cycle first started. Relatively, in the realm of business, the same thing (though not "exactly") also happens, especially in terms of b2b lead generation. First there was this door-to-door salesman, whose journey has reached him to the caves of igloos, to wilderness of Sahara, and to the high-rises of...

Cold Calling for Consumer Research - 5 Steps to a Successful Call

Sun, 24 Feb 2013 16:59:03 -0600

Every marketing manager knows the importance of consumer insight and pulse. In today's market, cold calling for Telephone surveys on targeted samples, can prove to be a highly cost effective and relatively accurate means of understanding consumer perception and intent. In a busy world where people are constantly busy with the struggles and turmoil's of everyday life, a call from an unknown person can be highly annoying for anyone. For a Caller, overcoming this barrier and actually getting the respondent to provide the necessary feedback can prove to be a highly daunting task. Despite the hurdles just focusing on certain aspects of the call, some dos and don'ts and paying attention to detail, can help the caller easily collect the necessary information and also leave a lasting positive impression. The following 5 steps, if followed correctly will give any caller an edge in converting the call to valuable relevant feedback.

Using Social Media to Drive Sales Leads

Wed, 20 Feb 2013 08:50:09 -0600

Social media is an excellent way to drive sales leads. Here we examine some of the tactics that can be used.

Using Social Media With Business to Business Telemarketing

Wed, 20 Feb 2013 08:21:34 -0600

Social Media for B2B marketing is increasing in popularity. In this article we look at how to integrate this with B2B telemarketing.

3 Big Reasons Why Cold Callers Fail To Generate Good Leads

Mon, 18 Feb 2013 17:42:32 -0600

If you're in the business of selling you'll be all too familiar with the fear of cold calling. Well, I firmly believe that sales people hate cold calling because they don't approach it with the correct attitude. If you are prepared in this business, people will listen to you and they will give you a chance to prove yourself.

How to Handle Telephone Sales Objections

Wed, 13 Feb 2013 15:24:09 -0600

How to handle objections when cold calling prospects. Tips and tricks on overcoming difficult conversations and convert more calls into appointments in order to present and sell your product or services to business prospects.

Tips For Making Professional Cold Calls

Thu, 07 Feb 2013 12:44:49 -0600

Some proven tips and techniques to making professional cold calls and securing appointments with prospective buyers in the business world. Convert more of your conversations in to money making opportunities and more sales of your product or service for business to business sales.

Sales Training - Proof That Cold Calling Does Work!

Thu, 31 Jan 2013 12:40:01 -0600

How to set more first meetings with your prospects by using cold calling techniques that work. Find the right people, call at the right time, and being properly prepared makes all the difference between 3-5 meetings a month to 10-15 or more!

Bad Telemarketing Habits You Need To Avoid

Wed, 30 Jan 2013 13:51:37 -0600

Telemarketing will always be a marketing tool of choice for a lot of businesses. What is just crucial here is that you avoid these telemarketing habits that give it a bad name. What are these?

Overcoming Voicemail - Setting Business to Business Appointments for Sales

Wed, 30 Jan 2013 13:32:49 -0600

How voicemail changed the way you communicate with prospective customers in the business world. Tips and tricks to overcome this obstacle when making sales calls to prospects in order to secure additional time to present your product or service when cold calling.

Using LinkedIn and Other Social Media to Find Prospects

Mon, 21 Jan 2013 08:41:15 -0600

Tips on how to use LinkedIn, Twitter and other forms of social media to find prospects to call on in order to sell your product or service. Tapping into free resources to find decision makers to buy your product or service.

The Need for Product Knowledge in IT Lead Generation

Mon, 21 Jan 2013 08:00:34 -0600

To drive sales you need an in-depth understanding of the products and services that you are offering. In IT lead generation a deep knowledge of the solutions is essential.

Mining Your Account Deck For Gold

Fri, 18 Jan 2013 14:26:48 -0600

Don't have an account scoring process in place? New and not sure where to start? Use this front-line tip sheet to help you get results with new accounts quickly.

IT Telesales for Short Term Revenue Growth

Fri, 18 Jan 2013 07:45:40 -0600

While field sales usually gets the greatest attention in the software and technology industries, its counterpart of "inside sales" or "telesales" is often overlooked as a key source of core revenue. However, telesales can be a major driver of software sales and just as importantly, it can make an impact far more quickly than field based enterprise selling.

Preparing to Make Cold Calls

Fri, 11 Jan 2013 13:27:24 -0600

Tips to find prospects and making cold calls. Take the fear out of cold calling and increase your sales pipeline using tools available to you online.

The Advantages of B2B Cold Calling

Thu, 27 Dec 2012 12:42:17 -0600

B2B cold calling has rapidly become one of the most important ways to garner leads for your business. Is B2B cold calling the right answer to your business?

IT Sales Lead Generation - Understanding the Complex Sales Needs of the IT Industry - Part 1

Fri, 21 Dec 2012 10:07:10 -0600

In the first of a series of three articles on IT lead generation for complex sales, we look at characteristics of the complex sale and how this affects the approach to lead generation. The IT lead generation process for technology companies is very different from lead generation in other industries.

Move the Ball Forward by Closing for Commitment

Tue, 18 Dec 2012 13:05:57 -0600

When working the phones to acquire new business, leads, or appointments, our second and third calls to decision makers too often don't "move the ball forward." Instead, we end up with the same "field position" we had after our previous calls.

All About Telemarketing

Tue, 18 Dec 2012 11:42:32 -0600

Many people do not understand what telemarketing is, and why it is necessary. This article explores the finer details of this marketing tool.

Effective Ways To A Successful Telesales Campaign

Tue, 04 Dec 2012 15:22:04 -0600

Properly conducting a telesales campaign is certainly an important part of your lead generation work. To succeed, you will need to follow with a few basic steps.

Stop Being Afraid of the Gatekeeper

Wed, 14 Nov 2012 14:48:52 -0600

One of the reasons people stop cold calling is fear of the gatekeeper. There is no need to fear them.

A Pollster Called Today - I Gave Them a Song, But No Dance

Mon, 05 Nov 2012 08:15:47 -0600

Do you ever get tired of telemarketers? I know I do. What bugs me the most is that many telemarketing companies actually are exempted? Did you know that all political campaigns are exempted from telemarketing rules? That shouldn't surprise you because, well, it's the politicians that make all the rules. When I am called by a political campaign, especially one that I don't want to talk to, or is perhaps on the other side of the issues then I usually give them a hard time, play around with them, or give them false and misleading information.

Be a Resource for Others in the Contact Center

Mon, 22 Oct 2012 16:22:45 -0500

New employees enter the contact center all the time. The only way the team can truly be successful is if veteran employees become a helpful resource for the newest members of the team. Here are a few easy ways a seasoned employee can help a new employee acclimate to the organization.

How To Use Telemarketing When Tackling The Election Season

Mon, 15 Oct 2012 15:28:21 -0500

Telemarketing during the election season could be like walking into a war zone. Different sides can either confuse you for the opposition or tell you to keep out until the battle is over. However, your business still needs to keep going so always remain objective despite the ideologically hot climate.

Your Speech Patterns Affect Sales Performance

Fri, 12 Oct 2012 16:40:12 -0500

Accents, like those spoken by New Yorkers and Southerners affect sales performance. How do these different accents, speech patterns, and speech rates affect sales and telemarketing efforts? This article explain their effect on sales performance.

The Negative Effects of Working With Inexperienced Telemarketers

Fri, 28 Sep 2012 10:48:15 -0500

Making a bad choice with your marketing strategies can seriously hurt your business. More so if you made that error by choosing the wrong telemarketing service provider to represent your company to your B2B sales lead.

Delays In Setting Up Telemarketing Can Be Avoided With Outsourcing

Wed, 05 Sep 2012 13:24:00 -0500

Businesses should not underestimate the time it would take to set up even just a single call center. If your salespeople cannot wait any longer for leads or customers demanding a number that they can call, you need to avoid any sort of delay. Those delays include the time you might end up using if you were to start building up a call center without prior experience.

The Vacation Sales Cold Call Script

Tue, 28 Aug 2012 10:05:28 -0500

If you have been hunting around for a cold call script, take a look at this one. The destination vacation is a big money operation. People who make 1,000 calls per week generally find 100 interested prospects that turn into 50 paid customers using scripts like this one.

How To Boost Morale Of Your Telemarketing Team

Tue, 28 Aug 2012 09:35:18 -0500

Morale is one of the most important factors in your business that you have to keep at the top. This can make the difference between success and failure of a campaign. Read on to learn more.

Should I Always Leave a Voicemail?

Mon, 27 Aug 2012 14:05:11 -0500

Leave a series of voicemails to establish competence and rapport. Leave a series of carefully crafted voicemails to build evidence that you know your clients business and can help, as you've helped others. Sometimes you simply call without leaving a voicemail to get through to the decision maker. If you don't get them, you call back later.

B2B Telemarketing Vs B2C Telemarketing

Tue, 21 Aug 2012 11:21:33 -0500

There are two types of telemarketing services, B2B telemarketing (Business to Business) and B2C telemarketing (Business to Consumer). Here is a brief summary of the similarities and differences between the two types of telemarketing.

Three Excellent Lead Generation Tips We Learn From Donald Trump

Fri, 17 Aug 2012 11:11:03 -0500

Get some valuable lead generation tips we learn from reading Donald Trump's books. These effective tips can help us build a better business.

Why Shouldn't You Yell At Telemarketers Calling On Your Business?

Mon, 13 Aug 2012 08:03:19 -0500

As a former business owner, I can remember times when I was so busy, and had so much going on that I didn't want to talk to salespeople, and I would often ask them how they got my personal phone number to my cell phone. It made me angry that they were disrupting me in the middle of the day. Sometimes I would just yell at them, tell them to put me on their "do not call list" as if that really mattered, because it doesn't apply to businesses, and then hang up.

Incoming Telemarketing Sales Calls In Your Business

Mon, 13 Aug 2012 07:48:15 -0500

When someone calls you on the telephone in your business, these are serious inquiries. It takes a lot of work for an individual to go to the Yellow Pages, look at all the different choices, different businesses, and decide whom to call. Not to mention the fact that you pay for that yellow page advertising, or the advertising that had your phone number which caused them to call your business in the first place. Therefore, when you are answering the phone from potential customers inquiring about a product or service, you should treat these calls as completely valuable.

How Many Sales Calls Do You Make?

Tue, 31 Jul 2012 13:38:11 -0500

What is the big deal? Why are sales people so scared of dialing the phones and make sales calls? This last Friday I sat down and talked to my business partner and we discussed a little experiment that he put together. He told me that he had called 30 people in one hour; just dedicating to dials. He sent out emails to almost everyone, letting them know his results.

Why Use IT Telemarketing For Your Business

Fri, 27 Jul 2012 09:02:08 -0500

In the information technology market, there are some things that never change. One of these is the use of IT telemarketing to support your IT appointment setting campaign. Why is that so?

How Not To Use The Phone While Engaged In A Quasi Sales Process

Sat, 21 Jul 2012 14:25:48 -0500

Not long ago, I was at Starbucks having a conversation, and before I knew it I was lured into the sales process by a multilevel marketer. I had a feeling what she was up too and what was going on, but I was trying to be polite, as she kept drawing me into the conversation, asking me questions about my employment, family, and my goals and dreams in life. It was as if she was checking off the boxes of things she was supposed to ask me before she hit me with the pitch. You know the one; "how would you like to become financially independent in a business of your own?"

Phone Sales On The Go - Your Secondary Starbucks Office Dilemma

Wed, 18 Jul 2012 09:02:55 -0500

It seems that whenever I go to Starbucks there is at least one individual there who is a traveling salesperson who has stopped in to use their laptop and the Wi-Fi, get a cup of coffee, meet someone for a sales call, or regroup between sales appointments. This makes sense, it's a great place to stop real quick, get some caffeine in your system, and then go back on the road. It's a good place to kill time, catch up on e-mails, and perhaps make last-minute adjustments.

Phone Sales and the "I'll Be In Your Area on Tuesday" Trick

Tue, 17 Jul 2012 07:42:24 -0500

The other day, I was talking to a professional individual who deals with many different companies for her clients. The various companies all have their own sales reps, and they try to schedule appointments, although it is tough with her busy schedule, although occasionally she does wish to meet with certain companies to see what they have going at any particular time. She happens to be involved in the financial planning sector.

Preparing an Effective Cold Call Script

Thu, 12 Jul 2012 10:15:37 -0500

Cold calling remains a viable sales strategy for many businesses today, but it only works when it is done right. When you pick up the phone to make a cold call, it is critical to be well prepared since you only have a few moments to get the prospect's attention and interest.

Cold Calling And Selling Are No Longer At The Heart Of Telemarketing

Fri, 22 Jun 2012 14:32:15 -0500

Telemarketing has long gone from the stereotypical image of cold calling salespeople. Today, telemarketing advocates now focus on the its capacity to get in touch with prospects and get information. More specifically, it's information that can help B2B services like janitorial companies make sales as well as deliver better service.