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Delegating the Right Way: Part 2 of 2

Nov/14/2017

Once you have made up your mind that it's time to start delegating to other people and growing your business, and once you've decided on what to delegate, only three questions remain: --To whom do you delegate? --How do you delegate? --How do...





Delegating the Right Way: Part 1 of 2

Nov/07/2017

One of the hardest things company founders, entrepreneurs and self-employed professionals can do is get out of their own way and allow their businesses to grow without them. And there is one -- and only one -- way to do that: delegating to ...





The Correct Way to Structure a Holdback

Oct/31/2017

"I am in the process of buying a small business. "There are some issues with this business, and I asked the seller if we could hold back ten percent (10 percent) of the purchase price for a year to see how things went. "The seller said he was ...





Report From EComChicago 2017

Oct/24/2017

I just got back from speaking at this year's eComChicago conference for online retailers in Elk Grove Village, Illinois. A little history: About eight years ago, when eBay started cutting back on its popular outreach programs for eBay sellers, ...





7 Essential Tips for Managing Your Clients

Oct/17/2017

If you have a service business, you have to develop techniques for keeping your clients happy. Without clients, you're out of business. However, bending over backward for your clients may not be the best long-term strategy for growing your ...





4 Millennial Misconceptions About Entrepreneurship

Oct/10/2017

'Tis business plan competition season once again. This time of year, I spend lots of time traveling around the country judging business plan competitions at colleges and universities. The participants are either undergraduate or business school...





When Employees' Political Views Clash

Oct/03/2017

"I run a small business with 10 employees. "It turns out I have both Republicans and Democrats among my employees, and since the most recent presidential election, I've overheard some very heated political discussions going on in the lunchroom....





Murphy's Law and the Entrepreneur

Sep/26/2017

"My spouse and I recently decided to start a business designing knapsacks for children. We've got a bunch of great designs; they are lighter and more flexible than other knapsacks on the market, can be made with 100 percent organic ingredients, ...





Should You Be a Guinea Pig for a New Franchise?

Sep/19/2017

"I was downsized from a corporate job about a year ago. I have never run my own business before, but I am realizing now there is no future for me in corporate America (I am over 50 years of age), so I am looking at entrepreneurial options. My ...





When Customer Service Bumps up Against Economic Reality

Sep/12/2017

On a recent business trip to Orlando, Florida, I was called upon to find a good local restaurant for two important Florida-based contacts who wanted to meet with me over dinner. As it happened, both of them liked steakhouses, and the hotel ...