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The Retail Bulletin - News

The Retail Bulletin - the complete online retail news resource. Updated seven days a week

Published: Tue, 23 May 2017 12:00:02 +0100

Copyright: Copyright 2017 The Retail Bulletin Limited

Profits fall at Topps Tiles in 'challenging' first half

Tue, 23 May 2017 07:47:26 +0100

Topps Tiles saw its statutory pre-tax profit decline by 5.9% to £9.5 million in the first half of its financial year as like-for-like revenue edged down 1.9%.

Insight: the rise of 'basketeers' who shop locally

Tue, 23 May 2017 06:47:53 +0100

New research has found that convenience sector growth is being supported by a new generation of so called "basketeers" who are doing most of their shopping in convenience stores‎ as they look to save time.

Berry Bros. & Rudd opens new London shop

Tue, 23 May 2017 06:43:39 +0100

Berry Bros. & Rudd has opened a new specialist wine and spirits shop on London’s Pall Mall. The store is just around the corner from the company's original premises at 3 St James’s Street.

Insight: British luxury retailers benefit from Pre-Ramadan rush

Tue, 23 May 2017 06:10:16 +0100

Increased tourist spend by Middle Eastern visitors to the UK in April has continued the ‘pre-Ramadan rush’ retail trend, according to new figures.

Miranda Curtis to step down from Marks & Spencer board

Tue, 23 May 2017 06:08:03 +0100

Miranda Curtis is to step down from the board of Marks & Spencer at the end of her second three-year term on 1 February 2018. The news follows her recent appointment as lead non-executive director of The Foreign and Commonwealth Office.

Insight: study reveals increased dissatisfaction with online shopping experience

Mon, 22 May 2017 08:36:23 +0100

New research has found that more than three quarters of UK adults would be likely to switch to an alternative retailer when shopping online if they had a poor ordering experience.

Plans unveiled for £1.4 billion Brent Cross redevelopment

Mon, 22 May 2017 08:36:16 +0100

Following outline planning consent, a detailed planning application has been submitted for the £1.4 billion redevelopment of the Brent Cross shopping centre in London.

Hammerson appoints chief operating officer for premium outlets

Mon, 22 May 2017 08:31:39 +0100

Shopping centre operator Hammerson has appointed Maxime Depreux to the newly created role of chief operating officer - premium outlets.

Marks & Spencer adds chilled items to surplus food scheme

Mon, 22 May 2017 06:19:35 +0100

Marks & Spencer is now including chilled food such as meat, dairy items, poultry and ready meals in its nationwide food redistribution scheme as part of its Plan A target of reducing food waste by 20% by 2020.

Martec & RELEX Solutions present ‘State of the Retail Supply Chain 2017’

Fri, 19 May 2017 14:59:58 +0100

Research highlights that ‘handling promotions effectively’ remains the retail industry’s top business issue regarding supply chain planning & execution.

Moss Bros performs well in 'highly competitive' market

Fri, 19 May 2017 08:05:09 +0100

Moss Bros, the men's formalwear retailer, has reported a positive performance in the first 15 weeks of its financial year with growth underpinned by strong retail sales.

Ralph Lauren appoints new president and chief executive

Fri, 19 May 2017 07:31:59 +0100

US fashion brand Ralph Lauren has named Patrice Louvet as its new president and chief executive.

Zalando tests geolocation based delivery

Fri, 19 May 2017 07:31:54 +0100

Zalando, the German online fashion retailer, is currently testing its first geolocation based delivery service.

Moss Bros non-executive director to retire from board

Fri, 19 May 2017 07:29:36 +0100

Formalwear retailer Moss Bros has announced that Bryan Portman, chairman of its audit committee, will be retiring from the board following the company's AGM in May 2018.

Greggs makes good start to 2017

Thu, 18 May 2017 09:29:51 +0100

Bakery chain Greggs has said it made a good start to 2017 with total sales increasing by 7.5% in first 19 weeks of the year. Company-managed shop like-for-like sales climbed by 3.6%.

Mothercare posts profit fall but UK losses narrow

Thu, 18 May 2017 09:29:42 +0100

Mothercare has reported a fall in full year profits as it declared that it is only half way through the transformation of its brand.

Bunnings appoints new Homebase boss

Thu, 18 May 2017 09:29:24 +0100

Bunnings UK and Ireland has appointed David Haydon as trading and commercial manager for Homebase.

JD Sports secures CMA approval for Go Outdoors acquisition

Thu, 18 May 2017 08:59:00 +0100

JD Sports has been granted approval by the Competition and Markets Authority for its acquisition of Go Outdoors.

Burberry profits down in year of transition

Thu, 18 May 2017 08:58:54 +0100

Luxury fashion brand Burberry has seen its pre-tax profit decline by 5% to £394.8 million in what the company described as a year of transition.

Omnichannel customer service: what people really want

Thu, 18 May 2017 08:56:59 +0100

Customers want the care that comes from dealing with a human, but also the expediency associated with service automation. Not only that, but they actually have different expectations for different support channels, and companies who want to maintain loyal customers need to understand that and provide omnichannel customer service with a human touch.