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Nextiva Awards VoIP Supply for Exceptional Partnership

Tue, 17 Jan 2017 11:23:30 GMT

VoIP Supply was named Eastern Regional Direct Partner of the Year by Nextiva at NextCon. The two companies have a strong relationship centered on business VoIP and customer satisfaction.



California Telecom Taps TELoIP for SD-WAN

Tue, 17 Jan 2017 11:22:17 GMT

California Telecom has aligned with TELoIP Inc. to deliver SD-WAN services to businesses in the southern California region. That enables the Chino, Calif.-based ISP and MSP to manage each customer's SD-WAN service with end-to-end security, quality control and visibility for all cloud, internet, and WAN applications.



UC Solutions Hold the Key to Improved Patient Care

Tue, 17 Jan 2017 11:13:29 GMT

Most healthcare providers fail to utilize their unified communications offerings to their full potential over compliance and recording fears. By using the proper tools, providers can take advantage of their solutions and ultimately improve patient care.



Semtech Uses LoRa to Track Endangered Black Rhinos in Africa

Tue, 17 Jan 2017 11:09:21 GMT

Internet of Life organization deploys Semtech LoRaWAN IoT network to monitor endangered rhino species and improve operations at Mkomazi National Park in Tanzania



Trend Toward Unified and Collaborative Development Shaping Communications Solutions

Tue, 17 Jan 2017 11:07:27 GMT

Developers are becoming more open, unified and collaborative in the communications market, leading to more innovative and integrated communications solutions.



5G Builds Could Add 3M Jobs

Tue, 17 Jan 2017 11:04:16 GMT

The creation of 5G networks could add $500 billion to the GDP and create up to 3 million jobs in the U.S., according to a new study by Accenture that the CTIA commissioned.



Economic Uncertainty: Nearshore and Offshore Outsourcing of Contact Center Solutions

Tue, 17 Jan 2017 10:58:47 GMT

While manufacturing and IT outsourcing may realize significant changes from potential legislation that would incentivize companies to decrease offshore and nearshore outsourcing, contact center services will continue to be a viable offshore and nearshore outsourcing option for U.S.-based companies. In fact, the demand for offshore and nearshore outsourcing will be due to one critical service requirement differentiator: unique skill sets.



Ericsson, Cisco Get Together on Network Infrastructure

Tue, 17 Jan 2017 10:56:34 GMT

Vodafone Hutchison Australia gets together with Ericsson and Cisco to deliver big changes to the Vodafone network infrastructure.



Trend Toward Unified and Collaborative Development Shaping Communications Solutions

Tue, 17 Jan 2017 10:19:05 GMT

Developers are becoming more open, unified and collaborative in the communications market, leading to more innovative and integrated communications solutions.



Automation is Driving Force Behind Web-Scale Networks

Tue, 17 Jan 2017 10:09:22 GMT

Network automation is essential to the evolution of today's networks into autonomous, intelligent forces capable of adapting on the fly.



BBDO Retread Tara DeVeaux Takes Over Marketing

Tue, 17 Jan 2017 10:03:35 GMT

BBDO's loss is now its gain as Tara DeVeaux returns to the company, now as its New York chief marketing officer.



Innovating Our Way Out of NFV Disillusionment

Tue, 17 Jan 2017 10:01:12 GMT

With more than 200 companies already dedicated to NFV and access to a vibrant open-source community, the issues with NFV are not technical; quite the opposite in fact. We are in danger of creating sub-optimal solutions in an effort to show quick progress. What is needed now for NFV are solutions designed from the ground up specifically to address the overall requirements of NFV. Developing and delivering these solutions will require a collaborative effort between carriers and vendors to not only provide solutions that work, but also to address the bottom line NFV requirements for success.



Hybrid Smartwatches Growing Wearables Market

Tue, 17 Jan 2017 09:54:54 GMT

While the growth of high end smartwatches is slowing down, cheaper, "hybrid" watches are becoming more popular in the wearable technology market.



Value Existing Customers As Much As New Customers

Tue, 17 Jan 2017 09:38:42 GMT

Apathetic agents will not make customers feel special, nor will agents who don't seem to be able to answer questions with a high degree of confidence. You should also ensure that your workforce management is up to the job of ensuring that the right agents are available in the right channels at the right times.



Applications and Services Driving the Future of Conferencing

Tue, 17 Jan 2017 09:33:19 GMT

Applications and services are big players in the digital economy and will play a prominent role in shaping the future of conferencing and online collaboration.



Greenfield Executives to Present at ITEXPO Florida 2017

Tue, 17 Jan 2017 09:23:20 GMT

Greenfield announced today that its CEO/Chief Architect Nir Simionovich and Senior Consultant Eric Klein will be presenting at ITEXPO, held February 8-10, 2017 at Greater Ft. Lauderdale/Broward County Convention Center, Ft. Lauderdale, Florida.



ManpowerGroup Solutions Named MSP Leader by Everest Group

Tue, 17 Jan 2017 09:07:02 GMT

The Everest Group has named TAPFIN as a leader in its MSP PEAK Matrix Assessment for offering total talent management solutions to its customers.



SSL Inspection: Uncovering Cyber Threats in SSL Traffic

Tue, 17 Jan 2017 09:01:43 GMT

Encrypted traffic accounts for a large and growing percentage of all network traffic. While the adoption of SSL, and its successor, Transport Layer Security (TLS), should be cause for celebration - as encryption improves confidentiality and message integrity - it also puts organizations at risk. This is because hackers can leverage encryption to conceal their exploits from security devices that do not inspect SSL traffic. How serious is the threat?



Allegis Global is Both Leader and Star Performer in Global MSP Market

Tue, 17 Jan 2017 08:59:33 GMT

Everest Group names Allegis Global Solutions Leader and Star Performer in its 2016 Managed Service Provider (MSP) Landscape with PEAK Matrix Report for the second year running.



GoTo Line From Citrix Adds New Conferencing Solution

Tue, 17 Jan 2017 08:54:54 GMT

The Citrix Systems GoTo product portfolio adds GoToConference to provide a video conferencing solution that delivers instant collaboration for teams across many locations.