Thu, 20 Oct 2016 15:56:39 GMTHBO already has a great marketing team, so when a spot opens up, why not promote from within? That was the company's logic when it came time to replace Pam Levine, who left HBO in September to join 20th Century Fox. The company has chosen Chris Spadaccini for the role of executive vice president of consumer marketing and, based on his past experiences it appears as though HBO couldn't have chosen better.
Thu, 20 Oct 2016 15:40:35 GMTThe advent of cloud computing was a watershed moment in technology. Over time, as trust and performance have been confirmed in this burgeoning arena of innovation, firms of all sizes are looking to the cloud to improve operations. Firms like Green Cloud Technologies are furthering this trend, as its primary goal is to aid partners in cloud success.
Thu, 20 Oct 2016 15:32:54 GMTI recently had a memorable customer experience - memorable, unfortunately, because it only served to grow my frustration over how little the nation's largest wireless carrier cares about its customers. To make a long story short, I want to add an international component to my Verizon Wireless calling plan, but was told my current plan does not support that particular international option, and that I would have to go with a more expensive alternative, unless I wanted to change my plan, which I was loath to do. Why? I had been successful keeping my long-since extinct VZ all you can eat plan.
Thu, 20 Oct 2016 15:20:40 GMTHow much correlation do you put between the culture you have created for your employees and the satisfaction of your customer base? Those who have already invested in workforce optimization solutions understand there is a strong correlation - after all, happy employees are much more vested in creating happy customers.
Thu, 20 Oct 2016 14:39:28 GMT"Winners are not people who never fail. But people who never quit." We hear this phrase over and over when success is the goal. And rightfully so. It's a great way of looking at the 'bigger' picture of how to win. If you're a business managing employees it's also an important lesson. After all if you want to win, you need people who will never quit on you.
Thu, 20 Oct 2016 14:37:00 GMTFirst standardized in 1983 as IEEE 802.3 today's Ethernet technology with its several variations, is ubiquitous as the de facto transport technology for IP networking. The technology has been continuously developed and enhanced over the decades since its initial implementations. Among the latest expansions is the capability to transmit electrical power over the network cabling along with the data. To date, Power-over-Ethernet (PoE) technology has vastly expanded the kinds of applications that system integrators and installers can support. Many more are expected to emerge
Thu, 20 Oct 2016 14:33:51 GMTData centers are changing as part of what is likely to be a decade-long or lengthier shift. That evolution involves data centers becoming more distributed, more segmented, and more abstracted, as Rich Mogull, CEO of Securosis, noted in a webinar that's now available on demand. And that, he said, means organizations need to implement key management strategies - because ad hoc efforts on this front are not sustainable.
Thu, 20 Oct 2016 14:15:56 GMTWhile Comcast has been taking it on the chin frequently of late, it's clear that the company wants to improve its image. There are few better ways to do so than by being directly connected to practices that save and improve human lives, and recently, Comcast Business stepped into that fray quite well with new support for Cascadia Behavioral Healthcare in Oregon.
Thu, 20 Oct 2016 14:07:19 GMTIn a new release, u-blox, a leader in wireless and positioning modules and chips, announced plans to launch a module supporting Verizon's Category M1 (Cat M1) LTE network, which is designed to allow a larger number of devices to connect to the Internet of Things (IoT).
Thu, 20 Oct 2016 14:04:41 GMTePlus recently launched its new Cloud Aggregated Services as a suite of tools that can help businesses assess their needs before choosing a cloud model. It can also help such transitioning businesses begin the migration to hosted infrastructure and storage, complete with installation and setup of office and communications services.
Thu, 20 Oct 2016 14:00:19 GMTSometimes we get so wrapped up in if we CAN do something, we forget to consider if we SHOULD do it. In other news, Semtech Corporation, a supplier of analog and mixed-signal semiconductors, has announced that its LoRa Wireless RF technology has been deployed in the remote South Pacific Cook Islands.
Thu, 20 Oct 2016 13:57:37 GMTManaging multiple locations for large enterprises requires bringing together a number of different technologies so they can work as one while addressing the challenges of their local markets. While legacy system did the job, software-defined wide area network (SD-WAN) is introducing new levels of connectivity that are more efficient and cheaper to deploy and operate. The sixth generation of Talari Networks' Adaptive Private Networking (APN) 6.0 and Aware 3.0 management software have been revamped to simplify and speed up the deployment of the company's SD-WAN.
Thu, 20 Oct 2016 13:53:00 GMTKepware Technologies, a PTC business developing industrial connectivity software, has announced HIROTEC AMERICA, a component and tooling supplier for the automotive industry, has implemented the KEPServerEX software for data management and connectivity in its first Internet of Things (IoT) implementation.
Thu, 20 Oct 2016 13:52:57 GMTDevelopment - it means different things to different people. In the technology realm, it's a focus on consistent innovations that help us focus on the next generation of enablement. When development is happening in parts of the world where it hasn't been a primary focus in the past, the adoption of Network Function Virtualization (NFV) will be a key focus in the network infrastructure.
Thu, 20 Oct 2016 13:50:32 GMTPeople power the contact center, make no mistake. In most cases, customer service agents serve as the first point of customer contact, with loyalty and more hanging in the balance. For this reason, firms are moving in a decidedly omni-channel direction and workforce optimization is a key ingredient to a healthy bottom line and happy customers.
Thu, 20 Oct 2016 13:46:30 GMTToday's businesses must be customer-obsessed. Successful organizations-from Salesforce to General Motors to Home Depot-have focused their efforts on creating optimal experiences for their customers. What these major players know is that failure to meet increased customer expectations will impede business growth.
Thu, 20 Oct 2016 13:32:38 GMTIf you're lucky enough to be involved in sales of any kind, then you know just how important it is to know your target audience and know them well. Nothing screams 'spam' more than a sales pitch that's generic and irrelevant.
Thu, 20 Oct 2016 13:30:43 GMTSenet is continuing its LP-WAN roll out as it adds 10 major metropolitan areas, which includes 115 cities on top of the 110 cities it is already serving.
Thu, 20 Oct 2016 13:27:13 GMTMost businesses that succeed today do so because they understand that customers are important and that their journey is an important one for the business. To deliver on this need they are giving customers more communications options and getting to know their needs and wants better.
Thu, 20 Oct 2016 13:22:48 GMTAccenture is a provider of consulting services alongside mobility, marketing, and analytics services to help businesses improve the performance of their operations. Its latest target is Hess Corporation, a global energy company that produces oil and natural gas resources, to help Hess complete its "as-a-service" vision.