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What Enterprise Organizations Can Learn from Nonprofits About IT Infrastructure Management Decisions

Tue, 20 Feb 2018 15:57:43 GMT

Your IT department has found it has a perfect storm brewing. The maintenance and support contracts on your on premise IT equipment are coming due. At the same time, the contract for your backup data center provider is expiring and you just really want to get out of the infrastructure business.

Monet Software Touts Benefits of Complete WFM/WFO

Tue, 20 Feb 2018 15:04:41 GMT

Cloud-based call recording and workforce management solutions are helping to transform contact centers. Such solutions enable these organizations to meet both internal goals and to better serve customers.

CallCabinet Releases Newest VoIP Call Recording Addition

Tue, 20 Feb 2018 14:54:27 GMT

At ITEXPO 2018 in Ft. Lauderdale, Florida, CallCabinet announced the release if of its Atmos VoIP Call Recording Appliance.

How Monet Customers Are Benefitting from WFM

Tue, 20 Feb 2018 14:42:11 GMT

Workforce management can go a long way in helping contact centers become more efficient and cost-effective. WFM can be used to do more accurate forecasting, scheduling, staffing, and to address shrinkage.

Genesys Brings PureCloud to New Markets

Tue, 20 Feb 2018 13:49:44 GMT

Genesys is expanding the PureCloud solution it first introduced back in 2016. It's extending this cloud-based internet telephony offering in various global markets. Plus it is now providing customers with the ability to choose their own carriers.

IoT Evolution named to Top 20 IIoT News Sources List by Orbcomm

Tue, 20 Feb 2018 13:24:19 GMT

IoT company Orbcomm recently honored IoT Evolution by naming us one of the top 20 IoT news sources on the Internet in a recent blog post.

Continuum Explains Why MSPs Should Sell Backup, Security Solutions

Tue, 20 Feb 2018 13:15:38 GMT

Matthew Waters was at MSP Expo last week explaining why MSPs should sell backup/disaster recovery services. But these are just a couple of offerings from Continuum Managed Services. The IT management platform provider also outfits MSPs with help desk and mobile device management services. And later this year the company will add a security offering to its lineup.

Atlassian Leader: We Need to Balance Productivity, Collaboration

Tue, 20 Feb 2018 13:12:58 GMT

Business communications tools can be helpful in enabling collaboration. But sometimes they also can interrupt workflow. The ideal situation is to balance personal productivity with team collaboration, says Atlassian's Oji Udezue. That's what Atlassian delivers with Stride, Udezue told the ITEXPO audience last week.

RTI Announces Continued Growth and IIoT Initiatives

Tue, 20 Feb 2018 13:07:36 GMT

Industrial IoT company reports momentum in Healthcare, Autonomous Vehicles, Energy

Aryaka's SD-WAN Expo Keynote Addresses Application Performance

Tue, 20 Feb 2018 13:03:39 GMT

The importance of application performance was a central theme of Chandramouli Radhakrishnan's keynote speech last week at SD-WAN Expo 2018. He is with Aryaka.

What's in the Cards for Email Marketing?

Tue, 20 Feb 2018 12:40:42 GMT

In spite of the seismic technological shifts that have made their way into marketing departments in recent years, it should come as no surprise that email remains top of mind for marketers in 2018. In a recent Mailigen study, it was found that 89 percent of marketers stated that email was their primary channel for lead generation. Further, email has a median ROI of 122 percent-four times higher than social media, direct mail or paid search.

Efforts to Adopt Best Practices Catalyzes IoT Security Market

Tue, 20 Feb 2018 12:37:44 GMT

QYResearchReports has released its report, "Global Internet of Things (IoT) Security Market 2022."

Will HIMSS 18 Address the Disruption of the Traditional Office Visit?

Tue, 20 Feb 2018 12:25:21 GMT

Healthcare is evolving quickly and HIMSS 18 offers a broad range of healthcare issues to explore. New requirements for implementing HIT systems have changed dramatically in the last few years as new health IT priorities and procedures have emerged. Convergence in the health care sector has accelerated the need for interoperability, not just for EHRs, but also across clinical, financial, and operational systems.

Maersk and IBM Embark on Joint Blockchain Venture

Tue, 20 Feb 2018 12:18:22 GMT

A.P. Moller-Maersk and IBM recently announced their interest to establish a joint venture to provide more efficient and secure methods for conducting global trade using blockchain technology.

The Future Infrastructure of Smart Water and IoT in India

Tue, 20 Feb 2018 11:52:02 GMT

With an increased awareness in implementing IoT strategies in India, the government of India is furthering their measures to enable Smart City projects.

Elon Musk is Anything but Boring

Tue, 20 Feb 2018 11:42:32 GMT

Elon Musk has support from the Trump Administration, the governor of Maryland and the mayor of Washington DC for his Hyperloop rail service from his company Boring.

TMC Recognizes SD-WAN Leadership Award Winners

Tue, 20 Feb 2018 11:04:32 GMT

A wide array of SD-WAN solutions providers, and other businesses, resellers, and service providers interested in this next-generation WAN technology, are gathered this week at SD-WAN Expo. And this morning, Rich Tehrani, the leader of Technology Marketing Corp. and the conference leader of ITEXPO, recognized many of these companies with SD-WAN Leadership Awards.

Atlassian's Oji Udezue Explores the Future of Workplace Productivity in ITEXPO Keynote

Tue, 20 Feb 2018 10:09:30 GMT

We've all been there: You have hundreds of tasks to complete, and very little time to do any of it - but you can't dig in and start working because you are buried in email, meetings and messages. Communication, in other words, can be exhausting.

SD-WAN Expo Puts Pioneers In Spotlight

Tue, 20 Feb 2018 09:56:16 GMT

TMC CEO, and SD-WAN Expo conference chair Rich Tehrani awarded those with the vision and foresight to embrace this burgeoning technology, and innovate high-quality, software-defined networking solutions fit to support the networking needs of today, and capable of addressing the requirements of tomorrow.

RAD-INFO Offers Tips for Sales Success

Tue, 20 Feb 2018 09:45:22 GMT

Selling is increasingly difficult. But, sales people can get customers' attention, forge relationships, and break through the noise. And, at ITEXPO last week, Peter Radizeski of consulting firm RAD-INFO Inc. explained how.