Tue, 17 Jan 2017 11:23:30 GMTVoIP Supply was named Eastern Regional Direct Partner of the Year by Nextiva at NextCon. The two companies have a strong relationship centered on business VoIP and customer satisfaction.
Tue, 17 Jan 2017 11:22:17 GMTCalifornia Telecom has aligned with TELoIP Inc. to deliver SD-WAN services to businesses in the southern California region. That enables the Chino, Calif.-based ISP and MSP to manage each customer's SD-WAN service with end-to-end security, quality control and visibility for all cloud, internet, and WAN applications.
Tue, 17 Jan 2017 11:13:29 GMTMost healthcare providers fail to utilize their unified communications offerings to their full potential over compliance and recording fears. By using the proper tools, providers can take advantage of their solutions and ultimately improve patient care.
Tue, 17 Jan 2017 11:09:21 GMTInternet of Life organization deploys Semtech LoRaWAN IoT network to monitor endangered rhino species and improve operations at Mkomazi National Park in Tanzania
Tue, 17 Jan 2017 11:07:27 GMTDevelopers are becoming more open, unified and collaborative in the communications market, leading to more innovative and integrated communications solutions.
Tue, 17 Jan 2017 11:04:16 GMTThe creation of 5G networks could add $500 billion to the GDP and create up to 3 million jobs in the U.S., according to a new study by Accenture that the CTIA commissioned.
Tue, 17 Jan 2017 10:58:47 GMTWhile manufacturing and IT outsourcing may realize significant changes from potential legislation that would incentivize companies to decrease offshore and nearshore outsourcing, contact center services will continue to be a viable offshore and nearshore outsourcing option for U.S.-based companies. In fact, the demand for offshore and nearshore outsourcing will be due to one critical service requirement differentiator: unique skill sets.
Tue, 17 Jan 2017 10:56:34 GMTVodafone Hutchison Australia gets together with Ericsson and Cisco to deliver big changes to the Vodafone network infrastructure.
Tue, 17 Jan 2017 10:19:05 GMTDevelopers are becoming more open, unified and collaborative in the communications market, leading to more innovative and integrated communications solutions.
Tue, 17 Jan 2017 10:09:22 GMTNetwork automation is essential to the evolution of today's networks into autonomous, intelligent forces capable of adapting on the fly.
Tue, 17 Jan 2017 10:03:35 GMTBBDO's loss is now its gain as Tara DeVeaux returns to the company, now as its New York chief marketing officer.
Tue, 17 Jan 2017 10:01:12 GMTWith more than 200 companies already dedicated to NFV and access to a vibrant open-source community, the issues with NFV are not technical; quite the opposite in fact. We are in danger of creating sub-optimal solutions in an effort to show quick progress. What is needed now for NFV are solutions designed from the ground up specifically to address the overall requirements of NFV. Developing and delivering these solutions will require a collaborative effort between carriers and vendors to not only provide solutions that work, but also to address the bottom line NFV requirements for success.
Tue, 17 Jan 2017 09:54:54 GMTWhile the growth of high end smartwatches is slowing down, cheaper, "hybrid" watches are becoming more popular in the wearable technology market.
Tue, 17 Jan 2017 09:38:42 GMTApathetic agents will not make customers feel special, nor will agents who don't seem to be able to answer questions with a high degree of confidence. You should also ensure that your workforce management is up to the job of ensuring that the right agents are available in the right channels at the right times.
Tue, 17 Jan 2017 09:33:19 GMTApplications and services are big players in the digital economy and will play a prominent role in shaping the future of conferencing and online collaboration.
Tue, 17 Jan 2017 09:23:20 GMTGreenfield announced today that its CEO/Chief Architect Nir Simionovich and Senior Consultant Eric Klein will be presenting at ITEXPO, held February 8-10, 2017 at Greater Ft. Lauderdale/Broward County Convention Center, Ft. Lauderdale, Florida.
Tue, 17 Jan 2017 09:07:02 GMTThe Everest Group has named TAPFIN as a leader in its MSP PEAK Matrix Assessment for offering total talent management solutions to its customers.
Tue, 17 Jan 2017 09:01:43 GMTEncrypted traffic accounts for a large and growing percentage of all network traffic. While the adoption of SSL, and its successor, Transport Layer Security (TLS), should be cause for celebration - as encryption improves confidentiality and message integrity - it also puts organizations at risk. This is because hackers can leverage encryption to conceal their exploits from security devices that do not inspect SSL traffic. How serious is the threat?
Tue, 17 Jan 2017 08:59:33 GMTEverest Group names Allegis Global Solutions Leader and Star Performer in its 2016 Managed Service Provider (MSP) Landscape with PEAK Matrix Report for the second year running.
Tue, 17 Jan 2017 08:54:54 GMTThe Citrix Systems GoTo product portfolio adds GoToConference to provide a video conferencing solution that delivers instant collaboration for teams across many locations.