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10 Announcements From WWDC That Impact Mobile-First Businesses

Thu, 20 Jul 2017 17:46:13 GMT

With several announcements made during Apple's annual WorldWide Developers Conference (WWDC), here are the top 10 that mobile-first businesses should consider.

IoT Evolution Expo: Wrap up

Thu, 20 Jul 2017 17:20:51 GMT

We've just concluded the IoT Evolution Expo at Caesars Palace in Las Vegas and it's been an incredible event.

The Best of the Best: IoT Evolution Names Best in Show

Thu, 20 Jul 2017 17:07:54 GMT

The editors of IoT Evolution World announce the winners of the Best in Show awards from the IoT Evolution Expo

BridgeVoice Pluto Named Best Voice Service Innovator 2017

Thu, 20 Jul 2017 16:21:12 GMT

Recently, BridgeVoice Pluto received the award for the Best Voice Service Innovation at the 4th annual GCCM Berlin Awards 2017. The awards were independently judged by a panel of telecom analysts and industry experts, ensuring that the award was given fairly.

Grandstream Says 'Hello' to Expanded UK Presence

Thu, 20 Jul 2017 14:12:26 GMT

This week, Hello Telecom announced interoperability with Grandstream, and the IP telephony firm's GXP and GXV IP phones. Now that testing is completed, resellers and service providers using Hello Telecom's white label service, Contrex, can seamlessly integrate and deploy the IP endpoints.

Ciena Outlines IoT Network Imperatives

Thu, 20 Jul 2017 13:15:09 GMT

Ciena details what's needed in networks to address the IoT.

Lancaster County Upgrade Leverages Aviat's Microwave

Thu, 20 Jul 2017 12:39:05 GMT

Lancaster County, Penn., has upgraded its public safety network using technology from Aviat Networks.

TelStrat Receives Recognition from CIOReview

Thu, 20 Jul 2017 12:37:44 GMT

Engage WFO's success is one of the main reasons why TelStrat has been recognized as one of the 20 Most Promising Contact Center Technology Solution Providers - 2017 by CIOReview. According to the announcement, TelStrat is one of an elite group of companies featured in the Contact Center special edition of CIOReview magazine, which was released earlier this month.

HPE Delivers Big Improvements with Compute Modules

Thu, 20 Jul 2017 11:35:32 GMT

HPE's new Synergy480 and 660 Gen10 compute modules powered by Cavium feature significant improvements in cost, density and power.

Winter is Coming: How Will Content Be a Part of Your 2018 Marketing Strategy?

Thu, 20 Jul 2017 10:16:33 GMT

It is easy to be contented in the middle of July. With the crack of fireworks lingering in the warm night air, a calendar full of long weekend getaways and plenty of time between now and the first quarter of 2018, there are plenty of ways to convince ourselves that there will be ample time to prepare for the future later.

How Artificial Intelligence is Changing the Travel Experience

Thu, 20 Jul 2017 08:43:51 GMT

In tech circles and beyond, AI is the mot du jour lately, often thrown around in speculative conversations as the magical key that will unlock previously unthinkable technological progress. While often such conversations involve long-horizon views, AI has already made a tremendous impact on the consumer experience. This impact is continuously growing and becoming increasingly prevalent in the travel industry.

Securing the Internet of Medical Things: What to Do Now

Thu, 20 Jul 2017 08:36:32 GMT

Due to the sensitive information housed within medical records (Social Security numbers, addresses, medical claim data etc.), healthcare has always been one of the most frequently targeted industries by cybercriminals. Hackers who successfully steal this data can profit in a big way, as it has high value in the cybercrime black market.

Avaya Equinox Named Product of the Year

Thu, 20 Jul 2017 08:31:58 GMT

This week, TMC awarded Avaya with a 2017 Communications Solutions Product of the Year Award. Avaya Equinox is a unified communication and collaboration platform that supports the mobile workforce and offers the choice of running through the cloud, or software to run on standard infrastructure.

TransPerfect Renames Remote Interpreting Division

Thu, 20 Jul 2017 08:27:28 GMT

TransPerfect has renamed its Remote Interpreting Division to TransPerfect Connect in an effort to express that the company does more than interpretation.

Consulting Company Launches Quality Assurance Solution

Thu, 20 Jul 2017 08:23:26 GMT

COPC this week launched the RevealCX quality assurance monitoring system as a commercial offering.

AT&T Launches 5G Evolution in Indianapolis

Thu, 20 Jul 2017 08:00:00 GMT

Indianapolis is the second city to receive AT&T 5G Evolution services.

How to Improve Call Center Quality

Thu, 20 Jul 2017 07:00:00 GMT

At the end of the day, agents are supposed to be providing quality customer service that will keep consumers coming back for more. But how can call center managers ensure that each interaction is meeting quality expectations? Here are some tips to improve call center quality.

Texas Town Deploys Smart City Foundation

Wed, 19 Jul 2017 18:03:21 GMT

Scientel Solutions LLC this week announced it has been tapped by the City of Allen, Texas to help it install a smart city network platform.

IoT Evolution Expo Day 2 Recap

Wed, 19 Jul 2017 17:04:44 GMT

Hello again, my friends. This is another dispatch from the front line at the IoT Evolution Expo, where Tuesday, day two, brought us insights on Smart Cities, connectivity, the IIoT and two of our most popular analyst panels: Money Matters, and Analyze This.

Converge Distribution Joins Kandy Reseller Ecosystem

Wed, 19 Jul 2017 16:53:02 GMT

Converge Distribution Ltd. has joined GENBAND's Kandy Business Solutions reseller ecosystem.