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Technology and Experience Innovation

Adobe Technical Services: Steven Webster

Last Build Date: Wed, 29 Sep 2010 21:15:03 +0000


The Relevance of User Experience Design in eGovernment

Wed, 29 Sep 2010 21:15:03 +0000

"...the increasing expectation of users to have simpler, easier and more effective user-centered experiences in the enterprise is just as applicable to citizens and constituents in open and electronic Government" Continue reading

Considerations for Design in the Enterprise

Mon, 23 Aug 2010 17:37:28 +0000

From "Be on the lookout for thoughtless acts; they are where innovation hides in the open" to "Look for the tension between business goals and user needs; that is where innovation hides in the dark" I'm going to try and share several different considerations for bringing Design to Enterprise Software Development. Continue reading

Design is on the Enterprise Agenda

Wed, 18 Aug 2010 17:25:00 +0000

There is a new provocation today, and it's the most enjoyable one yet. Technology is necessary but not sufficient...irrespective of the vendor selection to deliver a richer experience, the delivery of a compelling experience, one that resolves the dynamic tension between the ROI the business seeks, and the tasks and goals their users wish to achieve, is not a technology problem. It is a Design problem. Continue reading

Flash Player is the #1 Free Download on Android AppStore

Mon, 14 Jun 2010 09:42:18 +0000

...consumers of mobile devices, when customizing their devices to maximize the experience they can enjoy and the services they can consume, are being guided by the Invisible Hand towards Adobe Flash Player 10.1 Continue reading

Further Forrester Thoughts: Business Analysts versus UX Designers

Wed, 19 May 2010 14:38:38 +0000

I think my position of "user-centered methods belong to user-experience designers" is the crossing of the chasm, while "business analysts should embrace user-centered design methods" is a tactic to be employed while we are in the belly of the whale. Continue reading

Recording available of “Intuitive Experiences with Flex and SAP”

Fri, 14 May 2010 13:17:55 +0000

In this presentation, we showcase Project Hendrix at Adobe, we talk about the importance of Design in technology, we talk about how to build Flex experiences upon SAP implementations, and we introduce the idea of Experience Oriented Architecture. Continue reading

XOA Traits: Coarse-Grained Experience Components

Wed, 12 May 2010 16:01:56 +0000

XOA suggests that service granularity, and the services themselves, emerge from the needs of a presentation tier component, of an "experience". Rather than hypothesize on the services we might want to expose we allow the user-experience of the application consuming the services to dictate the service Continue reading

Traits of an XOA (Experience Oriented Architecture)

Wed, 12 May 2010 15:45:04 +0000

...let me share some of my own thoughts on what traits define an architecture as "Experience Oriented" Continue reading

Can Business Analysts become User Experience Designers ? Forrester thinks so…

Mon, 10 May 2010 14:57:02 +0000

I'm often asked, "how do we train our technical team to do the design work" or "how do we teach our business analysts to do the design work" and my answer is always an initially flippant but somewhat heartfelt - 4 years of Design School Continue reading

Recording of “The Value of Creating Intuitive User Experiences”

Mon, 10 May 2010 13:53:26 +0000

...a recording of presentation where I show Project Hendrix, allowing our customer service agents to help more customers, first time, in less time, every time. Continue reading