Subscribe: Comments on: Damaka – Experience the Joy of Communicating with a Twist
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audio video  audio  chandan  damaka solution  damaka  experience  good  issue  issues  luis suarez  luis  max  video setup  video  webcam 
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Preview: Comments on: Damaka – Experience the Joy of Communicating with a Twist

Comments on: Damaka – Experience the Joy of Communicating with a Twist

A blog about Knowledge Management, Communities, Collaboration, Learning, Social Computing and Work/Life Balance

Last Build Date: Mon, 24 Oct 2016 21:01:44 +0000


By: Seppo

Mon, 14 May 2007 13:37:45 +0000

Hi Max, I'm sorry to hear about the issues you had with Damaka, but I can't agree with your last statement about the foundation of the software. I became to fond of Damaka solution about 9 months ago when my friend told me about the company and software, and have been using it since. Luis already was describing well all the features, good quality voice & video and straight forward UI, but for me the most impressive part of Damaka solution is the foundation itself. PtoP environment with personal softswitch & end to end encryption is a great base for a world class communication & multi-media collaboration platform. The issues what you Max have experienced may have a common ground on the consumer support documentation, where for the obvious reasons Damaka has not always been able to maintain all the support documentation in the same pace with product development, but based on my experience the backend and softswitch client really are reliable and the foundation of Damaka solution is sturdy. Webcam issue is new for me, but the presence issue sounds like a firewall issue (UDP filtering) and audio/video setup is working only when you are not signed in. I hope you'll get the problems solved with Chandan's support, and will experience and share the joy of Damaka communication with us.

By: Chandan

Wed, 18 Apr 2007 01:27:22 +0000

Max, Sorry to hear that you are having issues with your webcam. Please feel free to contact me directly and I'd be more than happy to find a solution for you. Actually damaka does have AUDIO/VIDEO Setup to configure your audio and video devices. You need to configure your devices before you log in. (File > Audio/Video Setup) My email is and my damaka id is "chandan". Hoping you would give damaka one more try! Best Regards, Chandan Director, damaka, inc Experience the connection revolution...

By: Luis Suarez

Sun, 08 Apr 2007 13:12:15 +0000

Hi Max! Thanks a lot for the thoughtful feedback comments and for dropping by! Welcome to elsua!

It is interesting to see that you haven't had any feedback back from the Damaka developers on this particular issue of the webcam, when every time I have been having issues with the client myself I have been submitting those issues and got my answers back with a good turnaround and, most importantly, with the issues fixed. So I am not sure what has happened in that area.

However, I do know that a couple of the folks looking after Damaka do get to read this weblog every now and then so I am hoping they would be able to see your issue here to get the webcam going and see if they would help you getting a fix for it. It would be too bad that you could not enjoy such a great experience just because the webcam is not working, so I am keeping my fingers crossed that everything will be sorted out in between.

RE: Festoon, I know exactly what you mean. I, too, was a big fan of Festoon. I even weblogged about it a couple of times and I must say that although I am a heavy user of Skype it was still a very good alternative. Lately, I am also enjoying quite a bit, although not free, WebcamMax. It may be something as well you may want to have a look and see if it would meet your needs.

Hope that helps and thanks again for the feedback!

By: Max

Fri, 06 Apr 2007 13:51:05 +0000

I first tried Damaka about a year ago, then it would not recognize my webcam (some Trust USB cam that works fine with all other applications). Also, I mostly could not see my friends online i.e. they nearly always showed up as offline, although they were online. I emailed Damaka about all this, but no response ever came. I just installed the latest version on my PC (hardware hasn't changed since then), and the webcam issue is still there. One cannot do anything about the audio and video devices in the preferences. I would therefore not be able to integrate Damaka into my system as my headset is not the standard I/O device. It appears like Damaka has spent the past year implementing more shiny features rather than getting the foundations right. It is a petty that Festoon failed, so far this is the only alternative to Skype I tried that performed satisfactorily (it was a Skype add-on but had its own audio&video technology). And about a year ago I tried every free video-telephony software that google could find.

By: Luis Suarez

Mon, 12 Mar 2007 09:58:01 +0000

Hi Chandan! Thanks very much for dropping by and for the kind feedback comments! Good stuff! You are actually most welcome on the outcome of this weblog entry. I actually decided to create it some time ago to show other folks how there are some other really good options out there to some of the major players in this field. And Damaka, from my point of view, is perhaps one of the most powerful currently available offering a whole bunch of services and free of charge. I doubt it can get any better than that. So that is the least I could do, to show others how you can still collaborate and share your knowledge without having to go too far away!

You, folks, keep innovating in this space because the ground you are covering has not been covered by many and I can imagine that as soon as some of the big players may be having unprecedented issues they would all be looking for good alternatives. With Damaka, I found mine already.

So thanks again for putting together such a fine product and look forward to future upgrades !

By: chandan

Sat, 10 Mar 2007 07:18:16 +0000

What a great post Luis. Thanks for appreciating and writing such a detailed post about damaka. We certainly try our best to provide our users with a great communication and collaboration experience. It is definitely very encouraging and inspiring to see our users appreciate our efforts. Once again, thanks for taking the time to write about damaka. Best Regards, Chandan Director, damaka, inc damaka id: chandan

By: E L S U A ~ A KM Blog by Luis Suarez » Blog Archive » Don’t Be Ridiculous!

Fri, 09 Mar 2007 20:32:27 +0000

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