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New on MIT Technology Review

Published: Mon, 24 Jul 2017 11:15:22 GMT


Transform Customer Experiences by Harnessing the Power of AI in CRM

Tue, 18 Jul 2017 18:38:00 GMT

Companies are using AI to build personalized and dynamic experiences to engage both internal and external audiences.

Customer Data Meets AI

Mon, 17 Jul 2017 14:51:00 GMT

A new day is dawning for the customer experience, driven by the application of artificial intelligence, machine learning, and automated technologies to CRM data. The potential exists to transform the customer’s experience by providing service in a more predictive and intuitive way than ever before.

Drones to the Rescue

Tue, 27 Jun 2017 11:00:00 GMT

It’s expensive to use drones to deliver meds. Not using them exacts a heavier cost.

The Innovator Gap

Tue, 27 Jun 2017 11:00:00 GMT

The world’s most potent technologists are stranded in today’s innovation ecosystem.

Virtual Trolls

Tue, 27 Jun 2017 11:00:00 GMT

Social VR has incredible potential. Anonymity has a chance to get in the way of that.

Fight Scale with Scale

Tue, 06 Jun 2017 07:46:00 GMT

Samsung has rebounded from its battery-related challenges by expanding its fault resolution capabilities and is now positioned to revolutionize the manner in which the global smartphone industry mitigates future issues. Samsung’s solution could have massive ramifications for the industry, creating a quality control platform in which the entire industry may participate.

We Need to Talk About the Power of AI to Manipulate Humans

Mon, 05 Jun 2017 17:07:00 GMT

Our tendency to become emotionally attached to chatbots could be exploited by companies seeking a profit.

Secret Algorithms Threaten the Rule of Law

Thu, 01 Jun 2017 19:53:00 GMT

Sending people to jail because of the inexplicable, unchallengeable judgments of a secret computer program undermines our legal system.

Interstellar travel and post-humans

Thu, 01 Jun 2017 08:54:00 GMT

The stupendous time-spans of the evolutionary past are now part of common culture.

The Neutrality Delusion

Wed, 31 May 2017 16:00:00 GMT

Net neutrality will never be anything more than a vague aspiration with no clear definition.

Artificial Intelligence for Everyone: A Next-Generation Experience

Thu, 25 May 2017 18:54:00 GMT

Organizations today are challenged with mining, analyzing and putting to good use the vast amounts of data now flooding in from multiple checkpoints. How to utilize that data to get closer to internal and external customers?

How Flexible IT Can Solve Complex Business Problems

Mon, 22 May 2017 16:25:00 GMT

From the data center to the cloud and the network edge, emerging technologies are helping companies accelerate time to value

How Will We Solve Big Energy Challenges?

Wed, 10 May 2017 14:13:00 GMT

How will industry leaders, government officials, researchers, entrepreneurs - lift billions of people out of poverty - and continue to advance technological civilization? Jason Pontin, Editor-in-Chief and Publisher of MIT Technology Review delivers a striking message of collaboration from the Offshore Technology Conference Statoil Reception in Houston, Texas.

All Eyes on Blockchain: A New Way to Do Business

Thu, 04 May 2017 19:46:00 GMT

A recent Deloitte survey conducted at the inaugural the Business of Blockchain conference, produced by MIT Technology Review and the MIT Media Lab Digital Currency Initiative, yielded some interesting responses.

Solving a Global Digital Identity Crisis

Fri, 28 Apr 2017 18:09:00 GMT

In developing countries, one in three children under age five has no record of their existence. Technology can help.

James Comey’s Twitter Security Problem Is Your Problem, Too

Thu, 27 Apr 2017 19:48:00 GMT

Information security used to be able to lock down data. Now we must beware of how algorithms handle our secrets.

Rules for Geoengineering the Planet

Tue, 25 Apr 2017 04:00:00 GMT

We have to at least consider geoengineering. And that’s where the problems start.

AI’s PR Problem

Tue, 25 Apr 2017 04:00:00 GMT

The spooky-sounding name was probably never a good idea.

Will We Ever Get a Better Male Contraceptive?

Tue, 25 Apr 2017 04:00:00 GMT

Many forces have slowed the development of better contraceptives for men.

IBM and SAP: The Power Couple of Digital Business

Fri, 21 Apr 2017 17:02:00 GMT

The marriage of SAP HANA and IBM’s Power Systems has created a next-generation platform tuned for the flexibility, resiliency, and performance required by the digital age.