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Preview: NewswireToday - Free Press Release - Free Newswire Distribution - Customer Service/Call Center

NewswireToday - Free Press Release - Free Newswire Distribution - Customer Service/Call Center

Recent Customer Service/Call Center NewswireToday - PRZOOM Headline News - Visit

Published: Tue, 25 Oct 2016 22:10:02 -0400


Frost & Sullivan Commends inConcert for Pioneering Leading-edge Solutions for the Latin American Contact Center Applications Market


NewswireToday (newswire) - 2016/10/24 São Paulo, Brazil - inConcert continuously enhances its proprietary features and functionality to enrich user experience and expand the use cases for its all-in-one, dual contact center solution - /

Genesys Honors Partner Award Winners at G-Force 2016 Customer Engagement Conference


NewswireToday (newswire) - 2016/10/04 Miami, FL United States - Top partners recognized for leadership in innovation and business excellence in implementation of Genesys Customer Experience Platform -

Upstream Works Software Awarded 2016 TMC Labs UC Innovation Award


NewswireToday (newswire) - 2016/10/04 Vaughan, Ontario Canada - Upstream Works for Finesse Recognized for Exceptional Innovation - /

Frost & Sullivan Recognizes Five9 with 2016 Customer Value Leadership Award For its Focus on Improving Customer Experience in the Global Cloud Contact


NewswireToday (newswire) - 2016/09/15 Mountain View, CA United States - Five9 provides a reliable, scalable, feature-rich platform and a continual stream of innovative solutions for its customers - /

Frost & Sullivan Commends Interactive Intelligence for its Industry-leading Growth in the Cloud Contact Center Applications Market


NewswireToday (newswire) - 2016/09/08 Mountain View, CA United States - The company’s competitive and feature-rich capabilities and excellent customer support have entrenched its market position [Nasdaq: ININ] - /

Genesys Launches Omnichannel Customer Service Benchmarking Tool


NewswireToday (newswire) - 2016/09/06 San Francisco, CA United States - Tool helps companies identify strengths and opportunities for growth -

Genesys to Acquire Interactive Intelligence to Create the World’s Premier Omnichannel Customer Experience Company


NewswireToday (newswire) - 2016/08/31 San Francisco, CA United States - Genesys and Interactive Intelligence Group, Inc. announced that they have entered into a definitive agreement under which Genesys will acquire Interactive Intelligence in a transaction valued at approximately $1.4 billion [Nasdaq: ININ] -

Genesys to Address Contact Center Move to the Cloud in August 31 Webinar


NewswireToday (newswire) - 2016/08/19 San Francisco, CA United States - Genesys, the market leader in omnichannel customer experience and contact center solutions, is hosting a live webinar on August 31 that examines the latest research on moving contact centers to the cloud -

Genesys Accelerates Customer Experience Innovation and Customization on AppFoundry and DevFoundry


NewswireToday (newswire) - 2016/08/02 San Francisco, CA United States - Momentum builds for the industry-leading enterprise marketplace and newly launched developer portal -

Genesys Announces Investment from Hellman & Friedman at $3.8 Billion Valuation


NewswireToday (newswire) - 2016/07/21 San Francisco, CA United States - Genesys announced that affiliates of Hellman & Friedman LLC will make an approximately $900 million investment to acquire a substantial equity stake in the company from existing equity holders - /

Upstream Works Announces New Software that Personalizes the Contact Center Experience


NewswireToday (newswire) - 2016/07/07 Vaughan, Ontario Canada - Upstream Works for Finesse Version 2.6 now available -

Frost & Sullivan Lauds Teleopti's Stellar Customer Engagement in the Workforce Management Market


NewswireToday (newswire) - 2016/06/20 Mountain View, CA United States - Teleopti combines product innovation with best-in-class delivery and post-implementation support - /

Frost & Sullivan Honours Horizon Contact Centers for its Highly Successful Competitive Strategies in the Kenyan Market


NewswireToday (newswire) - 2016/06/02 Mountain View, CA United States - Horizon’s distinct service and operational strategies have helped it combat the decline in domestic demand and grow to a leadership position - /

Frost & Sullivan Lauds Impartner’s High-quality Partner Strategy in the Global Partner Management Solutions Market


NewswireToday (newswire) - 2016/05/10 Mountain View, CA United States - Based on its recent analysis of the partner management solutions market, Frost & Sullivan recognizes Impartner with the 2016 Global Frost & Sullivan Award for Customer Value Leadership in the Partner Management Solutions Market - /

Fonality Earns Stevie Award for Third Consecutive Year


NewswireToday (newswire) - 2016/05/03 Plano, TX United States - Fonality scored a Bronze Stevie® Award in the Telecommunications - Product category of the 14th Annual American Business Awards -