Subscribe: NewswireToday - Free Press Release - Free Newswire Distribution - Customer Service/Call Center
http://www.newswiretoday.com/xml/21/
Added By: Feedage Forager Feedage Grade A rated
Language: English
Tags:
contact  customer  frost  genesys  newswire  newswiretoday newswire  newswiretoday  states  united states  united  upstream works 
Rate this Feed
Rate this feedRate this feedRate this feedRate this feedRate this feed
Rate this feed 1 starRate this feed 2 starRate this feed 3 starRate this feed 4 starRate this feed 5 star

Comments (0)

Feed Details and Statistics Feed Statistics
Preview: NewswireToday - Free Press Release - Free Newswire Distribution - Customer Service/Call Center

NewswireToday - Free Press Release - Free Newswire Distribution - Customer Service/Call Center



Recent Customer Service/Call Center NewswireToday - PRZOOM Headline News - Visit PressReleasesNewswireDistribution.com



Published: Mon, 05 Dec 2016 07:28:27 -0500

 



Frost & Sullivan Commends Teleperformance Egypt’s Ambitious Expansion Plans in Setting up the First Virtual Contact Centre in Dubai

2016/11/28

NewswireToday (newswire) - 2016/11/28 Mountain View, CA United States - Teleperformance Egypt’s modern technological infrastructure enables it to offer a rich customer service experience from its virtual contact centre - Teleperformance.com / Frost.com



Upstream Works Receives 2016 Industry Champion Award

2016/11/28

NewswireToday (newswire) - 2016/11/28 Vaughan, Ontario Canada - Upstream Works Software, Ltd, announced that ContactCenterWorld.com, the Global Association for Contact Center Best Practices and Networking, has named Upstream Works as a 2016 Company Award winner in Canada - UpstreamWorks.com



Frost & Sullivan Commends inConcert for Pioneering Leading-edge Solutions for the Latin American Contact Center Applications Market

2016/10/24

NewswireToday (newswire) - 2016/10/24 São Paulo, Brazil - inConcert continuously enhances its proprietary features and functionality to enrich user experience and expand the use cases for its all-in-one, dual contact center solution - inConcertcc.com / Frost.com



Genesys Honors Partner Award Winners at G-Force 2016 Customer Engagement Conference

2016/10/04

NewswireToday (newswire) - 2016/10/04 Miami, FL United States - Top partners recognized for leadership in innovation and business excellence in implementation of Genesys Customer Experience Platform - Genesys.com



Upstream Works Software Awarded 2016 TMC Labs UC Innovation Award

2016/10/04

NewswireToday (newswire) - 2016/10/04 Vaughan, Ontario Canada - Upstream Works for Finesse Recognized for Exceptional Innovation - TMCnet.com / UpstreamWorks.com



Frost & Sullivan Recognizes Five9 with 2016 Customer Value Leadership Award For its Focus on Improving Customer Experience in the Global Cloud Contact

2016/09/15

NewswireToday (newswire) - 2016/09/15 Mountain View, CA United States - Five9 provides a reliable, scalable, feature-rich platform and a continual stream of innovative solutions for its customers - Five9.com / Frost.com



Frost & Sullivan Commends Interactive Intelligence for its Industry-leading Growth in the Cloud Contact Center Applications Market

2016/09/08

NewswireToday (newswire) - 2016/09/08 Mountain View, CA United States - The company’s competitive and feature-rich capabilities and excellent customer support have entrenched its market position [Nasdaq: ININ] - ININ.com / Frost.com



Genesys Launches Omnichannel Customer Service Benchmarking Tool

2016/09/06

NewswireToday (newswire) - 2016/09/06 San Francisco, CA United States - Tool helps companies identify strengths and opportunities for growth - Genesys.com



Genesys to Acquire Interactive Intelligence to Create the World’s Premier Omnichannel Customer Experience Company

2016/08/31

NewswireToday (newswire) - 2016/08/31 San Francisco, CA United States - Genesys and Interactive Intelligence Group, Inc. announced that they have entered into a definitive agreement under which Genesys will acquire Interactive Intelligence in a transaction valued at approximately $1.4 billion [Nasdaq: ININ] - ININ.com



Genesys to Address Contact Center Move to the Cloud in August 31 Webinar

2016/08/19

NewswireToday (newswire) - 2016/08/19 San Francisco, CA United States - Genesys, the market leader in omnichannel customer experience and contact center solutions, is hosting a live webinar on August 31 that examines the latest research on moving contact centers to the cloud - Genesys.com



Genesys Accelerates Customer Experience Innovation and Customization on AppFoundry and DevFoundry

2016/08/02

NewswireToday (newswire) - 2016/08/02 San Francisco, CA United States - Momentum builds for the industry-leading enterprise marketplace and newly launched developer portal - Genesys.com



Genesys Announces Investment from Hellman & Friedman at $3.8 Billion Valuation

2016/07/21

NewswireToday (newswire) - 2016/07/21 San Francisco, CA United States - Genesys announced that affiliates of Hellman & Friedman LLC will make an approximately $900 million investment to acquire a substantial equity stake in the company from existing equity holders - HF.com / Genesys.com



Upstream Works Announces New Software that Personalizes the Contact Center Experience

2016/07/07

NewswireToday (newswire) - 2016/07/07 Vaughan, Ontario Canada - Upstream Works for Finesse Version 2.6 now available - UpstreamWorks.com



Frost & Sullivan Lauds Teleopti's Stellar Customer Engagement in the Workforce Management Market

2016/06/20

NewswireToday (newswire) - 2016/06/20 Mountain View, CA United States - Teleopti combines product innovation with best-in-class delivery and post-implementation support - Teleopti.com / Frost.com



Frost & Sullivan Honours Horizon Contact Centers for its Highly Successful Competitive Strategies in the Kenyan Market

2016/06/02

NewswireToday (newswire) - 2016/06/02 Mountain View, CA United States - Horizon’s distinct service and operational strategies have helped it combat the decline in domestic demand and grow to a leadership position - HorizonContactCentres.com / Frost.com