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Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space



Published: 2017-06-23T16:48:13-05:00

 



Warranty Master a Must for MSPs

Fri, 23 Jun 2017 16:48:13 -05002017-06-23T16:48:13-05:00

Many of you know I am the CEO of an MSP primarily serving NY, NJ and Connecticut and this company helps me really understand how the IT market works. Most tech writers just stay in the vendor world where things work perfectly I am in the world of reality where things often don't work as advertised. The perspective is invaluable.Even the companies with stellar reputations for simplicity and service have some products which make you want to flush them down the toilet from time to time.Being involved in an MSP helps me advise other MSPs how to do things better - I try to separate my roles as much as I can BTW to avoid any conflicts. In all, I believe my dual role has worked out well for readers.Case in point, MSPs - go out, no, run out and look at Warranty Master. In short it goes through your customer technology list and determines what is out of warranty and helps your customers come up with a payment plan to replace it all using charts and graphs.Our MSP management actually looked to hire a person to do this for us but now we have a software solution which takes care of it for us.Today, my team printed out reports for managers and customers and they are both straightforward and easy to understand. The amount of replacement revenue I just came across was truly staggering and it doesn't even include the time to build servers, etc.Warranty Master is the rare product that pays for itself and helps the MSP and the customer at the same time. After all, older, slower machines can often slow productivity and effectiveness. Will all your customers out of warranty want to upgrade immediately? Probably not but the first step in getting them to think about new technology is alerting them that its around the time to start thinking about it.One of my goals is to get this company to be at MSP Expo next February in Fort Lauderdale because they seem to be well hidden and their product is so great, they should be promoting it to the hilt. Tags: hardware, msp, networking, pc, server, warranty, warranty master Related tags: warranty master, warranty, helps, customers, master, things Follow me: Facebook Profile Google+ Profile Twitter Profile Related Entries Portnox Adds Visibility and Control To Help Secure Networks - Jun 20, 2017 Array Networks Goes Virtual, Gives MSPs a new Revenue Opportunity - Jun 05, 2017 Prediction: Meg Whitman Lasts at HP 12 Months Max - Sep 22, 2011 Interop 2009 New York Day One - Nov 18, 2009 Podcast: Ken Lamneck - President The Americas, Tech Data - Apr 10, 2008 Brand Marketing Position in Telecom - Apr 08, 2008 ExtraHop Takes Operations Intelligence to the Next Level - Jun 19, 2017 Tempered Networks Boosts Trust with Identity-Defined Networks - Jun 19, 2017 Extreme: Enterprise Networks Needs More Simplification, Orchestration and Automation - May 31, 2017 How Microsoft Just Scared the IT Community to Death - Feb 14, 2017 TrackBacks | Comments | Tag with del.icio.us | Communications and Technology Blog - Tehrani.com Home | Permalink: Warranty Master a Must for MSPs Copyright Communications and Technology Blog - Tehrani.com [...]



See a Top 10 Tech Speaker at IoT Evolution in July

Thu, 22 Jun 2017 16:22:03 -05002017-06-22T16:22:03-05:00

The tech space is moving so incredibly quickly that you have to attend conferences, webinars and scour the news to be aware of the latest trends and ideas taking place. There is no other way to be sure what to implement, when. There are two types of businesses these days, the quick and the dead. No, I am not talking about a movie title here - this is the reality of business thanks to digital transformation and IoT.No company can afford to miss out on what's happening in the world of tech and business and networking with peers and attending conferences with well-chosen speakers is the best way to ensure you are proving your value to your organization.To that end, it's worth pointing out Inc. Magazine just ran a piece on the 20 tech speakers that will wow your crowd. In the top 10 is one of the speakers at next month's IoT Evolution conference in Las Vegas.Here is an excerpt 9. John Horn John Horn is CEO of Ingenu, a company that's elevating the discussion surrounding the Internet of Things. As a corporate founder with immense knowledge, Horn's a go-to speaker on the tech circuit. From talking about the current landscape of cellular technologies to discussing alternatives for IoT app developers -- like purpose-built platforms such as Ingenu's Machine Network -- he's a guaranteed star. His keynote at IoT Evolution Expo is worth checking out to get a sense of his stage presence and commanding, yet conversational, style. Those of you who have eagle-eyes, you probably noticed the mention of last year's IoT Evolution in the description. If you want to check out his talk from that event we've included it below for your viewing pleasure.We hope to see you at this year's event and especially at his keynote, July 19th, 2017 at 4:00 pm. Please Register now. src="https://www.youtube.com/embed/-GpK4Zp3SzY" width="560" height="315" frameborder="0"> Tags: carl ford, conference, ecosystem, education, event, ingenu, iot, iot evolution, john horn, keynote, m2m, speaker, trade show Related tags: evolution, speakers Follow me: Facebook Profile Google+ Profile Twitter Profile Related Entries PRVibes: IoT Evolution, The Enterprise IoT Event - Feb 20, 2017 Thank You IoT Evolution Community! - Feb 14, 2017 ITEXPO and IoT Evolution Show Brochures now Available - Feb 02, 2017 Google Gmail VoIP, Cloud Computing and Other News August, 25 2010 - Aug 25, 2010 M2M Market to Grow to $18B in 5 Years - Aug 17, 2010 How T-Mobile Can Take its Rightful Place - Jan 11, 2010 Good Morning, Quick Shout Out to IoT Evolution Sponsors - Thanks! - Jan 20, 2017 How ITEXPO Has Transformed into THE Communications Event - Jan 19, 2017 ITEXPO Offers Displaced Carnival Workers Special Offer - Dec 25, 2016 ITEXPO Austin 2012 Show Guide and More - Sep 26, 2012 TrackBacks | Comments | Tag with del.icio.us | Communications and Technology Blog - Tehrani.com Home | Permalink: See a Top 10 Tech Speaker at IoT Evolution in July Copyright Communications and Technology Blog - Tehrani.com Sponsored by Apex Technology Services, a leading IT Services company[...]



Portnox Adds Visibility and Control To Help Secure Networks

Tue, 20 Jun 2017 20:41:58 -05002017-06-20T20:41:58-05:00

Networks have become so complex that securing them has become an increasingly complex challenge. As the number of attack vectors increase seemingly endlessly, corporations need to have a commensurate solution which scales with device growth, allowing IT to protect their networks from the various threats they encounter. Ofer Amitai the CEO of security vendor Portnox believes visibility is the first step in protecting yourself followed by monitoring the devices to control the risk. He continues by saying that networks should be segmented to ensure things like cameras are not on the same network as users – or available from the outside. He believes you also need a solid plan allowing you to react to changing behavior on the network. Not coincidentally, his company allows IT Managers, CSOs, CISOs, MSSPs, etc. to see and manage devices on the network – including IoT and BYOD. In addition, the solution allows insight into services running. This knowledge can be the difference between being hit with Wannacry or staying protected. If you do get hit with ransomware, you can quarantine and remediate – and further take action by blocking devices The company has made a lot of news this year – as you likely read on TMCnet – in February, they announced their latest version of Portnox CLEAR, the SaaS offering which touts ease of use, multi-factor authentication over the VPN and visual dashboards among its many features. In May, TMCnet ran the news the company introduced IoT Radar via its Portnox CORE Spring Version which brings automated policy decision-making to the world of the Internet of Things. The management GUI has been unified across cloud and premise according to Ofer via an in-person interview we conducted with him. In addition, facet navigation gives a LinkedIn like view – allowing you to create filters and see connections between devices. There are also custom dashboards useful to people based on titles, roles and responsibilities such as network managers, security admins, network admins, etc. This cloud version also has subscriber management built-in, allowing MSPs to become MSSPs A few weeks back the company also released news about its new options for threat prevention and access control across 802.1x, guest network and subscription plans management with the following features: Subscription Plan Management for Organizations and MSPs: The ability to manage their customers' subscription plans in an easy and streamlined way, all from the cloud. Additionally, the feature allows organizations, via MSPs, to move from a CAPEX model to an OPEX model while reducing TCO by up to 50%. Certificate Based Authentication in the Cloud: Allows for 802.1x with client certificate and cloud-based public key infrastructure (PKI) capabilities, making users and devices on the corporate network more secure. It simplifies 802.1x solutions, turn-key and low-touch configurations for network access control as well as reduces TCO. Advanced Guest Network Onboarding: Introduced onboarding capabilities for guest access by text-based SMS, which allows for simple and fast guest access onboarding and improved security. The bottom line is networks are getting more populated and complicated and each additional device becomes a new potential attack vector. Automated tools allowing you to manage and control the fast-growing network are the only ways to manage the hodge-podge of devices, phones, sensors, printers, cameras and other devices on your network. Best of all, Portnox allows the solution via premise or cloud and also provides it via MSPs soon to become MSSPs.  Tags: byod, capex, ciso, cloud, cryptolocker, cso, msp, mssp, networking, opex, patches, pki, ransomware, saas, security, sms, vpn, wannacry Related tags: access control, guest access, guest network, subscription plans, devices network, network Follow me: Facebook Profile Google+ Profile Twitter Profile Related Entries You Can Get Fired for Choosing Dropbox: A True Story[...]



ExtraHop Takes Operations Intelligence to the Next Level

Mon, 19 Jun 2017 19:29:59 -05002017-06-19T19:29:59-05:00

"We provide operations intelligence which borders on business intelligence,” said Jesse Rothstein CEO of ExtraHop in an interview we had some time back. Since that time the company's machine-learning anomaly detection solution Addy was introduced to leverage the cloud to help companies get a handle on their data center - slowing down the spread of RansomWare by integrating with SIEM solutions."ExtraHop Addy brings our environment into focus," said David Johnson, Enterprise Systems Support Specialist with the State of Washington. "With this service, we're alerted to issues we didn't know we had, and it makes us much more proactive in resolving them before the effects are widespread. We now have the data we need to be smarter about how we operate." Recently, we sat down with Eric Thomas, Director of Solutions Architecture and Rachel Pepple (pictured to the right and below), Director of Marketing Communications to learn about the company's new  professional services. Cloud and Datacenter Migration migration experts map the entire IT infrastructure across on-premises, hybrid, and cloud environments to discover all assets, map dependencies, separate clients and servers, and categorize shared services like DNS and Active Directory. Based on this comprehensive analysis which can last for five weeks, ExtraHop experts build a comprehensive plan, including move groups and migration order, to ensure seamless migration without outages.Microsegmentation: Leveraging the automatic device discovery and mapping capabilities of the ExtraHop platform, ExtraHop Solutions Architects work with internal teams to develop and implement a segmentation strategy that takes into account industry-specific considerations, such as medical devices in healthcare and PCI compliance in retail. ExtraHop takes a vendor-agnostic approach that fits with the network virtualization technology selected by the customer, and delivers a comprehensive view of every network-connected device, its communications, and a plan for how to best segment its traffic. This is ideal for detecting RansomWare early.Application Mapping: Leverage ExtraHop IT analytics to observe all interactions between IT systems including asset discovery, dependency mapping, and identification of core dependencies and shared services. In addition to these specialized projects, ExtraHop offers implementation and integration services to configure the ExtraHop platform to a company's unique needs and build a strong foundation for success. Experts use the Open Data Stream and Open Data Context API to integrate the ExtraHop platform seamlessly with IT and security platforms such as ServiceNow, threat intelligence, and SIEM platforms. Other reasons to work with the company? Saving money. In a past interview we pointed out ExtraHop found a single process in an infinite loop which ate up an extra million dollars worth of storage. In addition, Eric told me the solution can find orphaned VMs and also elasticity workloads - extra VMs which aren't needed.Going forward, they want to price professional services based on outcomes as opposed to cost which should help make it easier for CIOs to budget more accurately. Tags: anomaly detection, cloud, data center, extrahop, machine learning, microsegmentation, networking, ransomware Related tags: extrahop platform, professional services, extrahop takes, shared services, operations intelligence, extrahop Follow me: Facebook Profile Google+ Profile Twitter Profile Related Entries Portnox Adds Visibility and Control To Help Secure Networks - Jun 20, 2017 Forward This Post to Employees To Protect From Hackers - Feb 22, 2017 Go!Foton Hopes to Advance Data Center and Carrier Fiber Transformation - Nov 23, 2016 InfoVista and Ipanema Technologies Poised to Enable New Carrier Services - May 27, 2015 That Sound You Heard Was The Hard Drive Market Crumbling - Apr 12, 2013 Earthquakes and Tsunamis to He[...]



Tempered Networks Boosts Trust with Identity-Defined Networks

Mon, 19 Jun 2017 17:14:24 -05002017-06-19T17:14:24-05:00

If you missed Paula Bernier’s article (free registration required) in our IoT Evolution Magazine, you may not have known Tempered Networks is the new name for Asguard – which is pronounced the same way as Thor’s home-world but spelled with and added letter u. The idea behind the company is to build trust between systems to go beyond encryption by using Host Identity Protocol for encryption and IF-MAP. “This is a way to have inherent security in your network because it doesn’t happen at the application layer, it happens at the protocol,” said Jeff Hussey, who established F5 Networks and is now President and CEO of Tempered Networks. Some months later the company outlined their vision – or the problem they are out to solve in more detail: Implementing traditional security products—such as firewalls, VPNs, or VLANs—to protect M2M communications over shared networks is notoriously complex and cumbersome. As the scale and diversity of endpoints and systems increases, so does the complexity. And those security solutions still rely on IP or MAC addresses to establish identities, which is what hackers try to spoof to compromise the network. This really nails it but the article goes into more depth: Cellular carriers offer MPLS VPNs as enhanced security infrastructure for wireless communications, but dedicated MPLS networks are extremely costly, especially at scale. MPLS connectivity for a single site can average $1200 a month. Imagine a car manufacturer with 5 sites or a retailer with 100 sites to connect. That quickly adds up to an annual bill of $72,000 for 5 sites and more than $1.4 million for 100 sites. With all of the security, cost, and control and issues around M2M  connectivity, it’s no wonder that businesses and industries that have the potential to gain huge advantages have been slow to take on M2M initiatives. But, there are solutions that can take the cost and complexity out of securing M2M communications over cellular networks, and they are available today. Recently, we caught up with Marc Kaplan, VP of Solutions Architecture  to get an update. He went over how the company accomplishes its goals – to build secure networks dynamically by creating isolation via the HIP protocol. Network switches go behind HIP switches to determine a host identity, a digital certificate he refers to as DNA. It’s a layer of abstraction beyond MAC or IP address and it is designed to work over unsecured networks and to allow such operation assuming all networks are not secured. The IDN fabric is designed to be forward and backward compatible providing a trusted, cloaked, segmented, encrypted overlay. The network consists of a Conductor and HIP Services endpoints which are software services supporting both physical and virtual appliances. The solution applies to level 2 and level 3 simultaneously and also allows the changing of IP addresses on the fly – allowing a company to move machines to the cloud and back or to different clouds with ease. The company’s latest release adds a relay concept so devices can directly and securely communicate anywhere on the globe. The details of the technology are as follows: Device A & B connect via TCP/IP to physical hardware or software. The cryptographic identity is bound to the host device The Conductor authenticates and authorizes the HIP services via their provable host identities and then white lists both HIP switches to communicate with each other. Once whitelisted, the HIP services build a tunnel between them for encrypted communications. The Conductor defines policy but no traffic passes through it. Even if offline, HIP services continue. The company’s goal is to provide their technology to all devices, from servers to mobile and IoT. The bottom line is Tempered Networks wants to boost security by reducing reliance on spoofable IP addresses and $85 billion in extra levels of security wh[...]



Solving the Data Analytics Skills Gap

Thu, 15 Jun 2017 13:32:03 -05002017-06-15T13:32:03-05:00

Data analytics is doing absolutely amazing things for companies... Recently, Vodafone worked with a venture-backed company Celonis to improve efficiency. The results have been nothing short of staggering. Process costs per purchase order were cut by 11% and time to market by 20% - all in less than six months. Solutions like this are touted as MRI for your business in a Forbes article from Gil Press. See graphic below.Data mining, big data and analytics have the potential to transform businesses and many companies are investing now to accrue the benefits before the competition.You literally can't look at the tech news of the day without seeing a wealth of analytics stories. For example, an IoT Evolution piece from Cynthia Artin discusses how Amazon AWS Greengrass is allowing for improved analytics - including examples from Lenovo.Larry Dignan at ZDNet further discusses Salesforce Einstein Analytics contextual suite of self-service apps throughout its platform. See graphic below.The increased focus on analytics hasn't been missed by the media. In fact, in March 2017, Dun & Bradstreet and Forbes Insights explored the current state of analytics adoption across the enterprise via a survey of more than 300 executives in North America, the U.K. and Ireland across a range of industries. Some of the findings are fascinating (emphasis added by us): • Senior executives finally understand the value of analytics and are making investments in technology, people and processes. • Data analytics skills gaps persist across the enterprise, as 27% of analytics professionals surveyed cite this skills gap as a major impediment in their data initiatives. • Data analytics has moved from IT and finance to the majority of business functions. • Analytical methods and tools trail both the appetite and ambition of most business leaders: 23% of analytics professionals are still using spreadsheets as their primary tool for data analysis. • There is a dire need for better data analytics best practices, with 19% using only basic data models and regressions. • People capital is a major factor for data analytics success. • While data analytics has gone mainstream, the C-suite and senior leadership need to do more to drive the cultural change needed for better utilization of analytics, as 38% of those surveyed say their companies need to do more. • To move to a data-driven enterprise, business leaders need to do more with all the data their teams are consuming and analyzing. Only 38% of respondents strongly felt that business leaders took full advantage of their analytics initiatives. In short, there is a skills gap and an opportunity gap with a small but growing number of companies beginning to take advantage of data analytics to save money and find new customers.The opportunity is not going to go away - companies need to be on the leading edge of this curve to stay competitive.One way to be on the forefront is to attend the IoT Evolution, Business Intelligence and Analytics track where you will hear from companies like Tellient, Uptake, GLOBECOMM, IBM, Cradlepoint and many more. Register now - the event takes place July 17-20 in Las Vegas. Tags: analytics, data analytics, forbes, iot, salesforce Related tags: business leaders, analytics professionals, analytics skills, analytics, business, companies Follow me: Facebook Profile Google+ Profile Twitter Profile Related Entries Cbeyond Rides the Hosted Wave - Mar 14, 2009 See a Top 10 Tech Speaker at IoT Evolution in July - Jun 22, 2017 Tempered Networks Boosts Trust with Identity-Defined Networks - Jun 19, 2017 Extreme: Enterprise Networks Needs More Simplification, Orchestration and Automation - May 31, 2017 Cisco, Juniper and Business Insider show how to Transform your Business - May 25, 2017 PRVibes: IoT Evolution, The Enterprise IoT Event - Feb 20, 2017 How Microsoft Just S[...]



President Tim Cook?

Thu, 15 Jun 2017 11:31:49 -05002017-06-15T11:31:49-05:00

Last December we analyzed 28 CEOs that could potentially become the next president of the United States. At the time, Mark Zuckerberg was rumored to be considering a run. This past May in fact it was discovered there is a PAC looking to draft him into considering it.Tim Cook just had an interview with BusinessWeek and as Gizmodo noticed, some of his answers seem more political than you might expect. Not overtly but in the sense that he seems to be positioning himself to appeal to moderates.Some examples include that he feels responsible for growing U.S. jobs, pushing for programming courses in schools, pushing for improved healthcare for veterans.This is what we said about him last year: Tim Cook would obviously run as a Democrat as he has already aligned himself quite closely with the DNC. He has the operational skill to run a large enterprise but it is unclear if he has the charisma to get the job done. We still think he has the operational smarts to do the job and his moderate view puts him in similar company with Michael Bloomberg but he hasn't gotten more charismatic in the past six months so its doubtful he'd get very far. Tags: apple, election, michael bloomberg, silicon valley, tech, technology, tim cook Related tags: Follow me: Facebook Profile Google+ Profile Twitter Profile Related Entries Microsoft, Yahoo, Apple and Google News Make Historic Week - Jul 29, 2009 Most Successful Woman in Tech Earns $41 Million! - Jan 16, 2017 How TaskRabbit's CEO Can Help Diversify Tech - Dec 19, 2016 2017 Predictions From Rich Tehrani - Dec 09, 2016 EEOC Finds Silicon Valley filled with Racist, Sexist Criminals - May 27, 2016 New Award Helps Attract Tech Workers in a Competitive Market - Feb 01, 2016 Tech to Eliminate Fast Food Minimum Wage Workers - May 21, 2015 Monoprice USB-C Cable Line Provides Real Value - May 12, 2015 A Candid Talk with Ford about Connected Cars and the Future - Mar 04, 2015 Can Apple's Haunted Empire Still Make Hits? - Mar 20, 2014 TrackBacks | Comments | Tag with del.icio.us | Communications and Technology Blog - Tehrani.com Home | Permalink: President Tim Cook? Copyright Communications and Technology Blog - Tehrani.com Sponsored by Apex Technology Services, a leading IT Services company[...]



Don't Judge the Microsoft Surface Pro by its Reviews

Thu, 15 Jun 2017 10:24:55 -05002017-06-15T10:24:55-05:00

Disclosure: we use an iPad Pro and iPhone and a Microsoft Surface Book on a daily basis so you can see we really have no bias. Still, we were offended when we saw the headline today from Todd Haselton at CNBC: Microsoft's Surface Pro is a good tablet, but it's way too expensive for most people.The concern we had was why the value judgement in the headline? Who is this guy, we thought to tell us what is too expensive for us?As it turns out his review is spot on - great job Todd (no, we don't believe we know or have met him.)His main concerns are that a fully configured device with a Core i7 will run you $2,200 without a keyboard or pen!You can get one for as little as $799 which is likely good enough for most people but it comes with a Core m3.Microsoft touts photos like this to hawk the Surface Pro but how many of us have a table at the beach? More than likely we have a chair meaning the kickstand will dig into our legsWhat we've learned from experience is that if you want to use this device as a laptop on your lap as opposed to a desk, the kickstand can dig into your leg after a while and can be uncomfortable. We recommend the Surface Book if you can afford it as you get a tablet and real laptop in one. Another option if you don't need a tablet is the Surface Laptop - just be sure to switch out from Windows S to Windows 10 Pro which you can do for free until December of this year. We expect Redmond might extend this date based on customer demand.Bottom line: Microsoft makes some great hardware these days and the intersection of tablet and laptop is where much of the excitement is in mobile these days. Expect the battleground to get more fierce as Apple and Microsoft both target this coveted segment. Tags: apple, ipad, microsoft, surface book, surface pro, tablet Related tags: microsoft surface, microsoft, surface, laptop, tablet Follow me: Facebook Profile Google+ Profile Twitter Profile Related Entries Surprise! Microsoft Surface Pro 3 Not Airplane Friendly - Jul 01, 2014 Microsoft's Surface Pro 3 is an Ultrabook in Tablet's Clothing - May 21, 2014 Looking Under the Surface and Filing Suit Against Microsoft - Nov 15, 2012 The Bearish Case on Apple - Nov 13, 2012 For Microsoft Surface, Is it Mission Impossible? - Oct 16, 2012 What the Auto Market can Teach us about Mobile - Aug 14, 2012 Can Discounted Hardware Compete with Apple? - Jul 10, 2012 Surface Tablet: Microsoft's Desktop Hail Mary - Jun 19, 2012 Microsoft Taking Tablet Control - Jun 02, 2011 An Honest Critique of Microsoft and Steve Ballmer - May 26, 2011 TrackBacks | Comments | Tag with del.icio.us | Communications and Technology Blog - Tehrani.com Home | Permalink: Don't Judge the Microsoft Surface Pro by its Reviews Copyright Communications and Technology Blog - Tehrani.com Sponsored by Apex Technology Services, a leading IT Services company[...]



The Electric Car Market is About to be Shaken up

Fri, 09 Jun 2017 12:29:04 -05002017-06-09T12:29:04-05:00

Expect AAA to raise insurance prices on Teslas by a whopping 30%! It turns out claims numbers are a lot higher than anticipated and so is the cost of repairing the car. Bottom line, any car with supercar like performance will eventually see higher insurance premiums - even if the care is a sedan which doesn't look like a supercar or have a V12 engine. Speaking of V12 engines (or lack thereof), you may may have noticed that electric cars make no noise meaning they are more likely to get into accidents because they can't be heard on approach. We've all undoubtedly been started by electrics in the parking lot as they sneak up on us silently. Rob Enderle writes on our sister site TechZone360 about the situation and has some very intelligent advice for Tesla. Considering Tesla's became a more valuable company than BMW as of today, they probably want to heed his advice to help keep this new newfound position.We suspect the electric car market will never be the same as Rob's points will eventually become implemented in a widespread manner. Tags: autonomous, bmw, electric, enderle, tesla Related tags: electric Follow me: Facebook Profile Google+ Profile Twitter Profile Related Entries Does Tesla Know Proprietary is Typically Wrong? - Aug 04, 2014 Hey Luddite CEO, Your @ss is Fired - May 22, 2017 Communications Transformation is Just Beginning - Apr 04, 2017 The Challenge for Samsung In Years Ahead - Oct 31, 2016 Samsung's Service Problems may have Doomed it for Years - Sep 30, 2016 A Quarter Century Intel Wound From AMD and How to Respond - Apr 22, 2016 Politically Motivated Hackers Hit Nissan, Are You Prepared? - Jan 15, 2016 Uber lets You Test Drive a new BMW 7 Series - Oct 16, 2015 The VW Diesel Scandal Smells Even Worse Than You Think - Sep 24, 2015 A Candid Talk with Ford about Connected Cars and the Future - Mar 04, 2015 TrackBacks | Comments | Tag with del.icio.us | Communications and Technology Blog - Tehrani.com Home | Permalink: The Electric Car Market is About to be Shaken up Copyright Communications and Technology Blog - Tehrani.com Sponsored by Apex Technology Services, a leading IT Services company[...]



Array Networks Goes Virtual, Gives MSPs a new Revenue Opportunity

Mon, 05 Jun 2017 19:42:21 -05002017-06-05T19:42:21-05:00

The load balancing market evolved into ADCs and these devices are now competing with cloud-based solutions. As this evolution has taken place, Array Networks saw an opportunity to take a page from the carrier market and explore virtualizing network functions. In an exclusive interview with Paul Anderson, Senior Director of Marketing, he told me the company has a new network functions platform for deploying virtualized application delivery and security functions with guaranteed performance. In their testing, the company took a Fortinet firewall (with the appropriate licensing of course) and realized they could get five times better performance using software over hardware. The point here is you can begin to look at your data center in a new way – adding more flexibility than you might have thought possible. Their new AVX Series consists of an entry-level AVX3600, AVX7600 and AVX10650 with 35Gbps, 64Gbps and 128Gbps of throughput respectively. The 3600 is a 1RU device while the latter two are 2RU devices - all with with dual power. Aside from the Fortinet firewall, there is also support for a Positive Technologies Web Application Firewall and an Array Networks Virtual ADC and Virtual Secure Access Gateway. Third-party solutions are also able to run on the platform – the good news is the virtual to physical port mapping is provided by the OS. The company’s WebUI allows admins to drag-and-drop network functions as needed and service chaining is supported as well. Is this solution for you? The company is targeting a few segments… 1)      Companies looking to refresh their ADC platform and wanting to evaluate a new approach. Using software, they could conceivably save on power and cooling while increasing agility. Paul tells me the company will consult to advise whether a hardware or software solution makes the most sense for a customer. He said for example, sometimes a software solutions adds unneeded complexity. 2)      Replacing an overloaded appliance – using virtual machines with guaranteed performance means a company can predict more reliably what real-world performance will be. 3)      Supplying a service creation platform to MSPs. This is without a doubt an amazing opportunity for the reseller market sick of seeing their margins erode, only to make hardware companies wealthy. The way it works is a managed service provider doesn’t sell $20,000 worth of networking equipment to their customer, instead they provide services to their customer and perhaps charge $1,000 per month. Of course, the MSP would need to know how to provide the service, have a redundant data center, etc. but the idea is to generate more revenue via recurring services. Software continues to eat the world with the help of managed services. Array Networks has made a bold move to become the platform of choice for NFV solutions to data centers worldwide. Tags: array networks, firewall, load balancing, msp, networking, nfv Related tags: array networks, network functions, fortinet firewall, using software, guaranteed performance, company Follow me: Facebook Profile Google+ Profile Twitter Profile Related Entries Warranty Master a Must for MSPs - Jun 23, 2017 Portnox Adds Visibility and Control To Help Secure Networks - Jun 20, 2017 InfoVista and Ipanema Technologies Poised to Enable New Carrier Services - May 27, 2015 CloudGenix Gets Funded to Fuel SD-WANs - May 12, 2015 ExtraHop Takes Operations Intelligence to the Next Level - Jun 19, 2017 Extreme: Enterprise Networks Needs More Simplification, Orchestration and Automation - May 31, 2017 10 Seismic Communications Trends Creating Billions in New Value - Mar 20, 2017 How ITEXPO Has Transformed into THE Communications Even[...]



Logic Prevails in EU as Bill Gates Robot Tax Dies

Fri, 02 Jun 2017 12:40:37 -05002017-06-02T12:40:37-05:00

As we wrote in February while eating sushi and reading about Bill Gates trying to set global tax policy, taxing robots is a terrible idea. We wondered why Mr. Gates who we have the deepest admiration for in terms of his contribution to the world of tech, didn't volunteer the idea to tax office productivity applications which replaced workers. Could it be perhaps because Microsoft, the company he founded, made hundreds of billions of dollars selling these applications?Just a guess of course.No one wants people to be jobless or poor or for that matter unhappy, unhealthy, etc. but taxing technology isn't the answer and never ever will be. Tech innovation is responsible for allowing prices to fall on items like electronics and other necessities we all rely on. It brings down prices on staples like food. In other words, technology is always a double-edged sword.Do the thousands of millionaires at Microsoft need to be penalized for writing software which could reduce jobs? How about elsewhere in Silicon Valley? Should we go after Tesla and Alphabet because their self-driving cars will put millions of drivers out of work?Yes, we don't want mass-joblessness but we also don't want arbitrary taxes on industries which central-planners deem are the "bad ones." There is one political and economic system which has lifted more people around the world out of poverty than any other and it is free markets where companies are free to innovate and apply creative destruction to existing industries.The industrial revolution by definition reduced the amount of people needed to produce goods and services yet employment boomed as a result. Automobiles put blacksmiths who made horseshoes out of business as well as farmers who grew the hay the horses ate yet somehow, these vehicles led to more jobs being created.If we are looking for global solutions to challenges like unemployment, we should reduce taxes and regulations and allow human potential to be fully unleashed. In history, there has been no other path to financial prosperity for the masses like free markets.The alternative is central planning which is thriving in places like Cuba, Venezuela and North Korea. A quick look at these areas should give those in favor of the Gates robot tax a moment of pause but if they are truly open-minded they will realize this is not the path any country should go down. Thankfully, Andrus Ansip, the European Commissioner in charge of the Digital Single Market agrees with us. Tags: bill gates, employment, government, robot, tax Related tags: gates robot, gates, should, people Follow me: Facebook Profile Google+ Profile Twitter Profile Related Entries Bill Gates Thinks Robots that Steal Jobs Should be Taxed - Feb 18, 2017 Why We Needed This Economic Reboot - Mar 09, 2009 Cuba Launches Nova OS Based on Linux - Feb 12, 2009 FCC Chairman Ajit Pai Wants Your Startphone FM Radio to Work - Feb 18, 2017 Congrats to Broadvoice on Worker Benefit Expansion - Jan 30, 2017 Most Successful Woman in Tech Earns $41 Million! - Jan 16, 2017 NYC or France, Where Would You Locate Your Company? - Jan 07, 2017 French Law Rings in New Year by Sealing EU's Doom - Dec 31, 2016 Tech to Eliminate Fast Food Minimum Wage Workers - May 21, 2015 Amazing Self-Organizing Robots from MIT - Oct 07, 2013 TrackBacks | Comments | Tag with del.icio.us | Communications and Technology Blog - Tehrani.com Home | Permalink: Logic Prevails in EU as Bill Gates Robot Tax Dies Copyright Communications and Technology Blog - Tehrani.com Sponsored by Apex Technology Services, a leading IT Services company[...]



UCONN Brings Tech Education to Young Women

Fri, 02 Jun 2017 11:40:33 -05002017-06-02T11:40:33-05:00

UConn Engineering’s new 2017 SPARK Program gives young women in middle school and high school access to week long learning programs that focus on different engineering disciplines. This is the latest effort by the Engineering Diversity and Outreach Center to help UCONN bridge the gender gap in the STEM fields and make more young women interested in science fields. Each week’s curriculum will focus on a different engineering discipline: Coding (July 9 – 15): learn the basics of coding and its real-world applications using Arduino Robotics (July 16 – 22): learn how to build an underwater remotely operated vehicle (ROV) and miniature robot 3D Printing (July 23 – 29): learn how to use scanning devices and to input variables into the 3D printer to print solids The only challenge might be getting to the Storrs, CT campus of UCONN - it's more or less between Boston and Manhattan. The campus is beautiful by the way - we know this from personal experience. We also know the campus is much more pleasant in summer than winter.We are very proud that UCONN has developed this new program - its great to see that they are concerned about ensuring the next generation of entrepreneurs in tech will also be women. Tags: 3d printing, coding, engineering, robotics, stem, uconn Related tags: young women, different engineering, uconn, engineering, women, learn Follow me: Facebook Profile Google+ Profile Twitter Profile Related Entries Why You Should Be Bullish on Technology - Jan 22, 2014 3-D Printing Brings Disruption to Manufacturing - Oct 12, 2012 What UCONN Engineering School Advances Mean to New Students - May 21, 2012 Tech to Eliminate Fast Food Minimum Wage Workers - May 21, 2015 The Coming Urban Drone War - Feb 03, 2014 Ford's CES View on The Future - Jan 16, 2014 The Problem is Not Twitter, It's That Engineering is Nerdy - Oct 14, 2013 Amazing Self-Organizing Robots from MIT - Oct 07, 2013 Video: How Nanobots or Nanites Could Work - Apr 01, 2013 Thanks to FDA, Robotics Takes a Massive Leap Today - Jan 29, 2013 TrackBacks | Comments | Tag with del.icio.us | Communications and Technology Blog - Tehrani.com Home | Permalink: UCONN Brings Tech Education to Young Women Copyright Communications and Technology Blog - Tehrani.com Sponsored by Apex Technology Services, a leading IT Services company[...]



Extreme: Enterprise Networks Needs More Simplification, Orchestration and Automation

Wed, 31 May 2017 19:18:52 -05002017-05-31T19:18:52-05:00

The holy grail of any company should be networks which never go down, don’t need an expensive network operations center (NOC) and are easy to manage. I recently sat down with Seema Kumar (left), Director of Product/Solutions Marketing and Mike Leibovitz (right below), Director of Product Strategy, Extreme Networks to discuss their admiration for Facebook’s well-defined layer-3 fabric architecture. They told me their Extreme Open Fabric Edge is almost identical – they call it a bulletproof network without the need for 30 guys in a NOC. In addition, the company is working on making networks self-healing, self-configuring and self-optimizing. The discussion centered on new multirate switches the company has introduced – The X460-G2 scalable advanced aggregation switch, the 1RU X620 10Gb Ethernet switch for 10Gb edge applications and the X870 high-density, purpose-built 100Gb switches designed for high-performance enterprise and cloud data centers. Extreme has been on somewhat of a tear purchasing networking assets from Avaya and Broadcom. They consider themselves the only pure-play networking vendor, emphasizing they do not sell printers, phones or servers. The case study which perhaps makes them proudest is their being the official WiFi and WiFi analytics provider of the NFL – participating in the last four Super Bowls. The most recent game in Houston saw 30-35,000 people simultaneously connecting. I asked about the competition from Cisco and they emphasized their position as a pure-play provider as being an advantage. I also inquired about the competition from white box companies and they mentioned the challenge is what happens when something breaks and you need to call someone? They say they are the only vendor that can provide unified wired/wireless security control through the whole infrastructure with the click of a button. In other Extreme differentiation news – Leibovitz explained the average tenure of the support team is 12 years and they don’t outsource. In addition, the person who picks up the phone the first time resolves the issue 94% of the time. Regardless of whether you are an Extreme customer or are considering them, this part of our conversation should fascinate and alarm you. Most every company they speak with says they are adding IP addresses to the network quite rapidly but when asked if they are adding staff, the answer is no, if they aren’t actually cutting people. Leibovitz said BYOD added a factor of two-three to the network while IoT could add a factor of 10-15. He said companies are struggling with the issue – such as how to manage their DHCP servers. He emphasized that their bread-and-butter is unification of wired and wireless networks, security, analytics and the visibility that they give their customers. Moreover, they optimize the performance and measure the quality of experience for the end users of IoT devices while adding control. Tags: byod, dhcp, extreme, extreme networks, iot, multirate, networking, qoe, wifi, wireless Related tags: director product, wired wireless, extreme, networks, network, company Follow me: Facebook Profile Google+ Profile Twitter Profile Related Entries Exclusive Interview with Aricent's Frank Kern at MWC 2015 - Apr 03, 2015 Birdstep Improves Wireless User Experience, Reduces Churn - Oct 17, 2014 Alcatel-Lucent Enterprise Wants to Boost Your Application Fluency - Apr 02, 2014 What if Someone is Trying to Steal This Data? - Oct 25, 2010 Portnox Adds Visibility and Control To Help Secure Networks - Jun 20, 2017 Your Phone Just Ate Your Car Key - Oct 17, 2016 You Can Now Use your Phone on the Plane - Sep 09, 2016 Aricent: How to be Digitally Durable - Jun [...]



Help Nominate Agents of Digital Transformation

Thu, 25 May 2017 19:05:10 -05002017-05-25T19:05:10-05:00

We have some very exciting news to share!  The Agents of Change recognition program was developed to identify the leaders within companies that are helping transform vision and innovation into reality. Nominate leaders you believe deserve special recognition for their ability to initiate and drive change in the industry. Your nominee could be from a large company, where change is often harder to implement, or from a smaller company or startup where, this particular Agent of Change has taken technological innovation to heart and is creating opportunities that have the potential to change not just a company, but the world, for the better. You may nominate a peer, subordinate, business partner or anyone you believe has had significant impact on their company, entire markets, business practices, or the ways products and services are being created, offered, delivered and consumed. These Agents of Change are defining how business is being transformed and deserve the recognition!You can name a person within your own company or a peer at another organization. Within the nomination form, your explanation of how your nominee is shaping strategy and opportunity will help determine his or her worthiness to be named a Communications 20/20 Agent of Change. Specific examples of how they have transformed business are critical to cite.Thanks for your help in making thew exciting new initiative a great success! Tags: Related tags: agent change, agents change, change, company, business, agents Follow me: Facebook Profile Google+ Profile Twitter Profile Related Entries TrackBacks | Comments | Tag with del.icio.us | Communications and Technology Blog - Tehrani.com Home | Permalink: Help Nominate Agents of Digital Transformation Copyright Communications and Technology Blog - Tehrani.com Sponsored by Apex Technology Services, a leading IT Services company[...]



Cisco, Juniper and Business Insider show how to Transform your Business

Thu, 25 May 2017 18:49:13 -05002017-05-25T18:49:13-05:00

The world is changing - it is literally transforming before our eyes and most companies know digital will affect their business but they don't have a plan to deal with it. Thankfully, we have a place where business can come and learn what they need to do to be prepared in this brave new world where "Speed is the new trust," according to Tony Robbins.Here is more from the team behind this exciting new event Communications 20/20 ready to help you take your organization into the future!   Ubiquitous Communications: The Service Provider Opportunity Dear Colleague, Communications is entering an era of ubiquitous connectivity - where 5G, Wi-Fi and LoRA connect everything, and NFV, SD-WAN and SDN make it so devices on any network communicate on the same session level.At Communications 20/20, the opportunity for service providers of all sizes to power communications applications and services will be presented and discussed by both analysts and practitioners.Sessions include: Telco Digital Transformation:NFV and the Smart Network NFV: Policy Control and Traffic Management SDN: Business Models Moving Up The Stack SDN Case Study: Open Systems Enable the Five 9s 5G the Critical Path to Success HetNets & LoRa, 5G: Supply and Demand OpenRANs and SDN Case Study: The UnCarrier Future of T-Mobile NFV Success Stories: TCO vs. TCS 5G Case Study: Taking 5G beyond the Trials Come Examine the Essential, Futuristic Trends Driving Communications into the next Decade and Beyond.The 3-day Communications 20/20 experience is a carefully-crafted mix of education, networking, product research, and a exciting prognostication.Check out the Complete Agenda to review the sessions, seminars and presentations. Contextual Processing Track Intelligible Interfaces Track Ubiquitous Connectivity Track All segments of the communications/telecom ecosystem participate in Communications 20/20 to have a voice in the definition of new services and solutions that will revolutionize human and non-human interaction. Enterprise IT Contact Center Developers Strategists Analysts Manufacturers/Solutions Providers Service Providers Investors, Come meet with the most intriguing, interesting and energetic participants in communications today. You'll leave the event with new partners, suppliers - and maybe even customers. Register and plan your visit now. To become an exhibitor and sponsor contact Joe Fabiano at 203-852-6800 x132.   FEATURED KEYNOTES  Jennifer Blatnik VP, Cloud, Security, Enterprise Portfolio Marketing Wes Sylvester Director, Digital Transformation Jessica Smith Senior Research Analyst The Future of Communications Technology is Ready Now... Are You? Communications 20/20 is focused on Digital Transformation Chatbots AI/Machine Learning Predictive Analytics 5G HetNets NFV SD-WAN Real-Time Communications APIs COLLOCATED WITH: Tags: digital transformation, iot, productivity, tech, uc, ucaas Related tags: digital transformation, service providers, ubiquitous connectivity, communications, business, digital Follow me: Facebook Profile Google+ Profile Twitter Profile Related Entries Communications Transformation is Just Beginning - Apr 04, 2017 Alcatel-Lucent Enterprise Rainbow Powers Digital Transformation - Apr 15, 2017 New 8x8 Communications Cloud Enables Digital Transformation - Apr 09, 2017 Zang Spaces: a Major Digital Transformation Enabler - Apr 06, 2017 Sennheiser Shows the Future of Work in NYC - Apr 03, 2017 How ITEXPO Has Transformed into THE Communications Event - Jan 19, 2017 [...]