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Knowledge@Wharton



Audio interviews with industry leaders and senior faculty with exclusive insights on current topics brought to you by Knowledge@Wharton and the Wharton School of the University of Pennsylvania.



Last Build Date: Fri, 20 Jan 2017 22:21:06 +0000

Copyright: © 2013 The Wharton School of the University of Pennsylvania
 



Obama’s Scorecard: Hits, Misses and His Ongoing Legacy

Fri, 20 Jan 2017 18:44:07 +0000

Barack Obama led a committed and mostly scandal-free White House, but he could have forged consensus on key issues with more persuasive communication, say experts.


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Why Early-stage Investors Tend to Trust Their Gut

Fri, 20 Jan 2017 17:00:08 +0000

“Gut feel” plays a surprisingly important role in decision making by early-stage angel investors, according to new research by Wharton’s Laura Huang.


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Dressing-down: The Fashion Industry’s Reaction to the Trump Inauguration

Thu, 19 Jan 2017 19:39:24 +0000

The refusal of leading fashion designers to craft outfits for Melania and Ivanka Trump is about taking a stance and bowing to a public outcry, say experts.


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The Biggest Risks Facing the World in 2017

Thu, 19 Jan 2017 18:03:37 +0000

As the World Economic Forum convenes in Davos, Switzerland, a new report warns of the greatest challenges global leaders will face over the next decade.


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Building a Better Earned Income Tax Credit

Thu, 19 Jan 2017 17:15:02 +0000

Recent Wharton research suggests that redefining who is eligible for the Earned Income Tax Credit in the U.S. may make it more effective.


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‘Speaking American’: Regions, Accents and the Subtleties of Language

Wed, 18 Jan 2017 19:41:57 +0000

The New York Times' Josh Katz discusses his compendium of colloquialisms and why people from various regions speak differently.


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Do Online Reviews Matter to Businesses?

Tue, 17 Jan 2017 17:14:14 +0000

Customer reviews affect the business of online marketplaces in surprising ways, Wharton research finds.


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The Right Way to Do Mobile Marketing

Fri, 13 Jan 2017 21:20:16 +0000

Consumers spend 25% of their time on mobile devices, yet, advertisers spend just 12% of their dollars there. That's about to change.


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Transportation and the Cost of Convenience

Thu, 12 Jan 2017 17:06:09 +0000

Our transportation system underlies all of modern life, from moving us to our jobs to bringing yesterday's Amazon order to our door. But there is a mounting cost to this convenience.


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The Science of Good Salesmanship

Thu, 12 Jan 2017 16:30:38 +0000

Author David Hoffeld says science can help sales people sell in the way their customers’ brains are wired.


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How the South Korean President’s Impeachment Trial Will Impact Businesses

Wed, 11 Jan 2017 20:17:18 +0000

Experts from Wharton and Stanford discuss the impact that the impeachment of South Korean president Park Geun-hye will have on businesses there.


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Can Government Be Run Like a Business?

Wed, 11 Jan 2017 19:46:41 +0000

Can business executives -- such as those chosen for Trump's cabinet -- run government better, or are the differences too great?


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Privatizing Fannie Mae and Freddie Mac: How It Can Be Done Effectively

Mon, 09 Jan 2017 20:22:50 +0000

Wharton’s Benjamin Keys and Columbia’s Christopher Mayer offer a roadmap for the privatization of Fannie Mae and Freddie Mac.


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The U.S. Economy in 2017: Why Uncertainty Is the ‘Biggest Risk’

Fri, 06 Jan 2017 19:43:49 +0000

Wharton’s Jeremy Siegel and the Philadelphia Federal Reserve’s Patrick Harker discuss what lies ahead as the Trump administration assumes office this month.


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The ‘Delicate Dance’ of Replacing Obamacare

Thu, 05 Jan 2017 20:47:30 +0000

Repealing and replacing Obamacare is at the top of the Republican agenda, but doing so will be a complicated process, experts say.


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We Don’t Need a Crisis to Act Unitedly Against Cyber Threats

Thu, 05 Jan 2017 19:47:35 +0000

Jay Clayton, Donald Trump's nominee to head the SEC, co-authored this 2015 opinion piece on why a collective response is needed to combat cyber threats.


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Cause and Effect: Do Prescription Drug Ads Really Work?

Wed, 04 Jan 2017 17:25:42 +0000

Drug ads increase the number of prescriptions for medications, Wharton research finds, but that doesn't necessarily translate into health benefits.


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Why Combining For-profit and Philanthropic Investment Can Succeed

Fri, 30 Dec 2016 17:00:55 +0000

Companies that mix for-profit and philanthropic capital sources for positive social impact need leaders who can push in more than one direction, according to social entrepreneur Derek Handley.


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How Technology Shocked the Entertainment Industry

Thu, 29 Dec 2016 19:46:35 +0000

Companies such as Netflix, Amazon, Apple and others have made big Hollywood studios, TV networks and other traditional media outlets rethink how they approach the idea of success.


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How Lego Is Building a Non-brick Empire

Tue, 27 Dec 2016 17:00:58 +0000

Toymaker Lego is expanding its business into online video gaming, in addition to its other non-brick diversifications.


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The Piracy Playlist: Can the Music Industry Fight Counterfeit CDs?

Wed, 21 Dec 2016 19:19:38 +0000

That CD you bought on Amazon may look and sound exactly like the real thing. But thanks to a growing number of counterfeiters, there’s a fair chance your disc could be a fake.


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Banking with a Public Benefit

Tue, 20 Dec 2016 21:12:54 +0000

Kat Taylor, co-CEO of Beneficial State Bank, discusses how the triple bottom line company enhances economic sustainability in low-income communities


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The Emotional Intelligence Deficit — How It Stifles Careers

Tue, 20 Dec 2016 18:15:04 +0000

Many professionals plug away for years with only moderate career success. A lack of emotional intelligence may be stifling advancement.


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What Will Trump’s Cabinet Picks Mean for the Environment?

Tue, 20 Dec 2016 18:02:23 +0000

The private sector will likely need to fill any gaps in federal funding for research in areas such as climate change and earth science, experts say.


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Getting Out of Line: How to Shorten ER Wait Times

Tue, 20 Dec 2016 17:06:21 +0000

Recent Wharton research examines a new approach to assigning patients to doctors in the ER.


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Can Trump Sidestep His Conflicts of Interest?

Fri, 16 Dec 2016 19:29:44 +0000

Both domestically and internationally, Donald Trump’s looming interlocking business and presidential interests are more substantial than any other U.S. president in history.


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Insuring Against Disaster: How to Build Better Policies

Thu, 15 Dec 2016 18:32:13 +0000

A recent Wharton report examines what can be done to improve coverage and minimize risks.


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How Two Psychologists Re-invented How We View the Mind

Wed, 14 Dec 2016 18:09:09 +0000

In 'Moneyball' author Michael Lewis showed how data analytics up-ended professional baseball. His new book reveals where the concepts originated.


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How a Pixar CFO Learned to Love the Creative Process

Tue, 13 Dec 2016 20:54:01 +0000

Pixar went from a scrappy startup to a proven leader in the entertainment industry. In a new book, former CFO Lawrence Levy recounts building the company and taking it public.


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CEO Pay: Can a Tax Address Income Inequality?

Tue, 13 Dec 2016 18:30:43 +0000

The move by Portland, Ore., to tax companies for “outrageous CEO pay” comes with the best of intentions but could become counterproductive, say experts.


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Trump’s Mixed Signals on China: Is There a Strategy?

Fri, 09 Dec 2016 18:45:11 +0000

President-elect Donald Trump recently has given conflicting signals on how he will deal with China on trade, security and diplomacy.


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How the Pursuit of Happiness Has Made Us Nervous Wrecks

Thu, 08 Dec 2016 16:59:13 +0000

What’s making Americans so anxious? Author Ruth Whippman says it’s the notion that happiness must be pursued above all else.


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Stick Figures vs. Spreadsheets: Why You Should Doodle at Work

Thu, 08 Dec 2016 15:56:56 +0000

In a recent book, management consultant Dan Roam explains why doodles and drawings are the among the best ways to convey information.


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When Customers Browse Store Shelves, Perception Is Reality

Wed, 07 Dec 2016 19:54:37 +0000

New research from Wharton’s Barbara Kahn finds that the way products are displayed affects a shopper’s perception of choice – and, in turn, can impact what and how much they buy.


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What Italy’s Referendum Means for Europe

Tue, 06 Dec 2016 19:15:13 +0000

In the wake of rising right-wing populism in Europe, Italians voted against big government and reforms. The fallout could ripple across the continent.


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Why the Coming Jobs Crisis Is Bigger Than You Think

Tue, 06 Dec 2016 15:47:26 +0000

Half of all jobs could be lost in the next 25 years due to technology and globalization, according to WorkingNation.


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Can Wells Fargo Repair Its Image Through Arbitration?

Fri, 02 Dec 2016 18:40:41 +0000

In response to a class-action lawsuit resulting from its fraudulent accounts scandal, Wells Fargo has petitioned a Federal District Court to force the bank's customers into arbitration.


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What Would Dismantling Dodd-Frank Mean for Banks and Consumers?

Fri, 02 Dec 2016 18:11:52 +0000

As the Trump Administration prepares to alter regulation of the financial sector, some big threats loom, experts say.


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The Final Frontier: How Entrepreneurs Cracked the Aerospace Industry

Thu, 01 Dec 2016 17:24:49 +0000

Space exploration is a complex, highly technical and increasingly expensive endeavor. What’s enabling more private firms to jump into the fray?


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How Physicians Can Enrich the Doctor-patient Relationship

Thu, 01 Dec 2016 15:05:58 +0000

Physicians are learning to create deeper relationships with patients to improve health outcomes, says Cleveland Clinic neurologist Adrienne Boissy.


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The Digital Leader: Self-transformation for Long-term Success

Wed, 30 Nov 2016 16:33:11 +0000

The key to successful digital transformation of companies in the long run is the self-transformation of the business leader.


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Why Clean Power Plan Rules Could Ultimately Cut Electricity Costs

Tue, 29 Nov 2016 21:15:17 +0000

Implementing the EPA’s Clean Power Plan initially means higher costs, but ultimately it lowers wholesale electricity prices, according to new Wharton research.


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Why Trump’s Election Was a Financial Boon for Some Nonprofits

Mon, 28 Nov 2016 21:09:47 +0000

Anxious Americans are voting with their checkbooks as they fear the effect that the incoming Trump administration will have on their favorite causes.


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The ‘Entrepreneur Gap’ Facing Women and Minorities

Mon, 28 Nov 2016 19:34:57 +0000

Why do some groups struggle more at becoming small business owners? In most cases, it's a lack of mentoring, not money.


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Is It Time To Rethink the Traditional Fixed-rate Mortgage?

Fri, 25 Nov 2016 17:01:39 +0000

Recent Wharton research looks at how lower interest rates impacted homeowners -- with some surprising results.


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Has Black Friday Lost Its Magic?

Fri, 25 Nov 2016 00:08:51 +0000

The holiday season has become synonymous with major sales -- but retailers could be taking a savvier approach.


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Fake News, Hate Speech and Social Media Abuse: What’s the Solution?

Mon, 21 Nov 2016 21:08:57 +0000

Google, Facebook and Twitter have vowed to fight fake news, hate speech and abuse amid a backlash over how such content may have influenced the U.S. presidential election.


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Why Middle America Voted for Trump

Thu, 17 Nov 2016 14:30:15 +0000

Middle America came out for Donald Trump. Why? They played by the rules and yet were left behind economically.


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Can the U.S. and China Avoid a Trade War?

Wed, 16 Nov 2016 17:29:04 +0000

Despite Donald Trump's campaign rhetoric, the U.S. must avoid positions that could trigger trade wars with China or upset the military balance in Asia, say experts.


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Will Trump’s Rhetoric Hit a Wall?

Tue, 15 Nov 2016 20:31:56 +0000

President-elect Trump’s bark will likely prove worse than his bite, says a Penn ethicist, who expects reality to taper his more extreme positions.


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‘Seoul Man’: An American’s Cultural Challenges Working at Hyundai

Mon, 14 Nov 2016 21:37:00 +0000

Frank Ahrens was a reporter for The Washington Post before joining Hyundai as head of communications and experiencing culture shock upon moving to Seoul.


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Trump’s Planned Economic Policies: What Could Work, and What Won’t?

Mon, 14 Nov 2016 19:00:17 +0000

Donald Trump’s plans to invest in infrastructure could stimulate the U.S. economy and create jobs, but tax cuts could smother long-term growth, says Wharton’s Kent Smetters.


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What a Trump Presidency Means for the Supreme Court

Fri, 11 Nov 2016 19:27:56 +0000

Penn's Kermit Roosevelt and Georgetown's Nan Hunter discuss the future of the Supreme Court.


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How a Trump Presidency Could Affect LGBT Rights in the Workplace

Fri, 11 Nov 2016 19:16:11 +0000

Many LGBT individuals and other minorities in the U.S. have expressed concern about what a Trump administration, along with a conservative congress, will mean for their rights in the workplace and elsewhere. Penn law professor Tobias Barrington Wolff discusses what's at stake.


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What a Trump Presidency Will Mean for Globalization

Fri, 11 Nov 2016 16:24:43 +0000

Donald Trump will have to recalibrate his positions on trade deals, China and globalization as he transitions from campaigning to governing, says Wharton Dean Geoffrey Garrett.


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How Will Trump Rebuild His Brand?

Thu, 10 Nov 2016 18:50:08 +0000

The Trump brand once stood for luxury but it’s now about populism. How will Trump recast his brand's image?


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Do One-stop Shops Create Value for Clients?14205686 - symbol of law and justice, law and justice concept, focus on the scales

Thu, 10 Nov 2016 18:00:08 +0000

Becoming a one-stop shop seems logical because firms can keep all of a client’s business. But it actually erodes value, Wharton research shows.


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How a British Court Ruling Could Delay Brexit Negotiations

Wed, 09 Nov 2016 21:12:58 +0000

Consult with Parliament before acting on Brexit, a court tells British Prime Minister Theresa May. Experts delve into the implications.


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Jeremy Siegel: The Impact of the Election on the Markets

Wed, 09 Nov 2016 18:17:19 +0000

The U.S. stock market rebounded a day after the election -- a quick reversal that erased an overnight 800-point plunge in the Dow futures after a surprise Donald Trump win.


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Trump Wins – What Now?

Wed, 09 Nov 2016 17:20:15 +0000

Donald Trump’s stunning victory begs the question: Where does the country go from here?


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Leveraging Customer Analytics: Hotels and Travel Agencies

Tue, 08 Nov 2016 20:20:23 +0000

Wharton professor and analytics expert Peter Fader joins WNS executive Raj SivaKumar to discuss the power of harnessing customer analytics for travel agencies and the hotel industry.


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Why We Can’t Afford to Ignore Higher Education’s Financial Problems

Tue, 08 Nov 2016 19:42:05 +0000

The U.S. recognizes how important college is -- for individuals and for society. Yet, by failing to provide a sustainable way to pay for it, we have painted ourselves into a corner.


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How Stress Influences Decision-making

Tue, 08 Nov 2016 18:15:28 +0000

Research by Wharton’s Gideon Nave takes a closer look at how hormones impact our choices.


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How the NFL Could Reverse Its TV Viewership Decline

Mon, 07 Nov 2016 20:52:48 +0000

NFL ratings are down for good reasons. They could bounce back -- perhaps using new distribution mediums, say experts.


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Will Twitter Find Its True Calling?

Fri, 04 Nov 2016 18:04:37 +0000

Twitter is experiencing increasing popularity among users and financial woes at the same time. What’s ahead for the social media platform?


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How the U.S. Election Will Affect Capital Markets

Thu, 03 Nov 2016 17:29:20 +0000

Capital markets clearly favor Hillary Clinton for President, experts say, while a Trump win would bring volatility.


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The ‘Deadly Sin’: The Positive and Negative Power of Pride

Wed, 02 Nov 2016 15:02:29 +0000

Pride is a complicated emotion. It can propel human beings to dizzying heights or tear people apart. And for some business leaders, it can be corrosive.


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Why Ad Spending in the Presidential Race Blazes New Trails

Tue, 01 Nov 2016 17:44:55 +0000

Ad spending patterns in the current presidential election campaign at times seem to defy logic and conventional wisdom. Experts explain why.


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Are Narrow Health Care Networks Better for Consumers?

Tue, 01 Nov 2016 15:18:03 +0000

Health care plans with narrow networks offer lower premiums—but they also can impede access to the right doctors among other compromises.


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The Age of ‘Megachange’ — Why It Makes Us So Anxious

Fri, 28 Oct 2016 20:42:31 +0000

In certain periods of history, people sense that society is running at break-neck speed. We are in such a period now, says author Darrell West. 


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How Presidents Can Avoid Big Failures

Thu, 27 Oct 2016 17:15:53 +0000

A new book by Elaine C. Kamarck of the Brookings Institution looks at how major failures by U.S. presidents come about -- and how some may be preventable.


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How Achieving Emotional Agility Can Help You — at Work and in Life

Wed, 26 Oct 2016 19:03:50 +0000

Emotional agility is important to well-being and relationships, including those at work. But how can you achieve it? A top psychologist offers strategies.


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The Facebook-PayPal Partnership: Who Benefits Most?

Wed, 26 Oct 2016 17:27:09 +0000

Beneath the Facebook-PayPal partnership lies a cleverly crafted survival strategy, experts say.


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How the Boss’s Politics Affect the Careers of Women Lawyers

Tue, 25 Oct 2016 21:11:22 +0000

The political leanings of partners affect how women associates are paid and promoted at law firms, new research shows.


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Will the Dyn DDoS Attack Lead to Better Internet Security?

Tue, 25 Oct 2016 17:38:38 +0000

Last week’s cyberattacks that crippled popular websites exposed huge security gaps. Now, consumers must push device manufacturers and lawmakers to act, say experts.


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Leveraging Customer Analytics: The Airline Industry

Tue, 25 Oct 2016 15:47:01 +0000

Wharton professor and analytics expert Peter Fader joins WNS executive Raj SivaKumar to discuss the power of harnessing customer analytics for business success in the airline industry.


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A Consumer Psychologist Looks at Why Customers Buy

Tue, 25 Oct 2016 14:59:48 +0000

In retail, the key to finding out what sells lies less in Big Data and more in consumers' heads, says retail psychologist Vanessa Patrick.


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Can Israel Expand Its Startup Culture To Nearby Regions?

Mon, 24 Oct 2016 18:36:49 +0000

Israel has seen a huge economic transformation -- from a land of agriculture and refugees to a high-tech superstar. Can it help neighbors join the success?


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Overly Ambitious or Lackluster? Trump and Clinton Tax Plans Struggle to Meet Realities

Fri, 21 Oct 2016 18:34:01 +0000

The national debt, Social Security and Medicare, and economic growth get the short shrift in the tax plans of both U.S. presidential candidates.


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How Strong Stakeholder Bonds Can Help Firms Avoid a Crisis

Thu, 20 Oct 2016 18:07:15 +0000

The best way to handle a crisis is to avoid it. To do that, companies must invest the time in building relationships with stakeholders.


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The ‘Gatekeeper’ Who Ran FDR’s White House

Thu, 20 Oct 2016 17:37:12 +0000

There was another woman behind the throne in FDR’s White House besides Eleanor – his personal secretary Missy LeHand, writes biographer Kathryn Smith.


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‘Grit’: Why Talent Needs Drive to Succeed

Thu, 20 Oct 2016 15:14:11 +0000

Penn psychology professor Angela Duckworth’s book on grit, passion and perseverance compels a rethink on how we identify and nurture skills.


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Whose Tax Plan Is Best?

Mon, 17 Oct 2016 20:32:44 +0000

The Penn Wharton Budget Model shows that Donald Trump’s tax plan is better for the economy in the short run but Hillary Clinton’s is best in the long run.


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How Can China Improve Its National Brand?

Mon, 17 Oct 2016 19:25:50 +0000

Japan and South Korea may offer lessons for China in shaping a national brand that gradually improves its reputation for quality, notes a Chinese expert.


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How Target and Amazon Are Changing the Rules of Retailing

Fri, 14 Oct 2016 15:55:48 +0000

Target is expanding with smaller stores in urban locations, while Amazon is planning to open convenience stores. Experts explain the potential impact of those moves.


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Baseball, Bias and Decision-making

Thu, 13 Oct 2016 16:14:11 +0000

Wharton research shows how umpires adjust their calls based on what information they think they know when a play is in motion.


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Who Was the Worst U.S. President Ever?

Wed, 12 Oct 2016 20:41:11 +0000

James Buchanan is the worst U.S. president because his actions led to the Civil War, says author and journalist Robert Strauss.


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Why Women Pay More for Mortgages

Wed, 12 Oct 2016 15:07:07 +0000

Women pay off mortgages more reliably than men do, yet find the loans harder to get and often pay more for them. This study suggests why.


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Leveraging Customer Analytics: The Insurance Industry

Tue, 11 Oct 2016 14:54:40 +0000

Wharton professor and analytics expert Peter Fader joins WNS executive Mike Nemeth to discuss the power of harnessing customer analytics in the insurance industry for business success.


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Management 101: The Marriage of Strategy and Leadership

Tue, 11 Oct 2016 14:44:06 +0000

Focusing on strategy alone -- or leadership alone -- misses the big opportunities. Two Wharton professors offer six steps to integrate the two.


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How Countries Are Missing Great Marketing Opportunities

Fri, 07 Oct 2016 20:34:57 +0000

Marketing maven Philip Kotler shares insights on how nation branding efforts can pay off in a conversation with Wharton’s David Reibstein.


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Can Brexit Be Achieved with Minimal Damage?

Fri, 07 Oct 2016 19:39:25 +0000

With British Prime Minister Theresa May planning to get Brexit talks underway by next March, experts weigh in on ways to mitigate the costs to the U.K. and the European Union.


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Does the Aetna Pullout Mean Obamacare Is in Trouble?

Thu, 06 Oct 2016 16:10:15 +0000

Does Aetna’s exit from Obamacare mean the program is failing? Not likely and other insurers seem satisfied, says a Wharton expert.


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Climate Change Could Sink Two Million Homes: Why Few Take Note

Thu, 06 Oct 2016 13:53:06 +0000

Rising sea levels and other climate change effects pose significant threats to the U.S. real estate market.


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Got Rage? How to Channel Workplace Anger Constructively

Wed, 05 Oct 2016 16:59:50 +0000

Channeling anger constructively can yield the passion to help you overcome obstacles, says former Human Rights Campaign head Joe Solmonese in his new book.


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How Much Does ‘Spin’ Count in Politics?

Wed, 05 Oct 2016 16:38:09 +0000

You may think politics has reached “peak spin” recently. But spin has adapted right through to the Twitter age after its birth a century ago.


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Using Humor in the Office: When It Works, When It Backfires

Tue, 04 Oct 2016 14:19:46 +0000

Humor, when used appropriately, can enhance status and perception of one’s competence in the office, according to Wharton research.


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How Public-private Partnerships Can Help Build Nations’ Brands

Fri, 30 Sep 2016 19:53:29 +0000

Why are PPPs increasingly a favored model for solving societal problems? They combine expertise and help stakeholders with branding, legitimacy and access.


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How Federal Policy Is Paving the Way for Driverless Cars

Wed, 28 Sep 2016 17:46:50 +0000

A proactive regulatory regime is critical in the run-up to 2021, when the auto industry expects to have a full-fledged launch of self-driving vehicles.


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