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Knowledge@Wharton



Audio interviews with industry leaders and senior faculty with exclusive insights on current topics brought to you by Knowledge@Wharton and the Wharton School of the University of Pennsylvania.



Last Build Date: Fri, 09 Dec 2016 18:45:11 +0000

Copyright: © 2013 The Wharton School of the University of Pennsylvania
 



Mixed Signals on China: What’s Trump’s Strategy?

Fri, 09 Dec 2016 18:45:11 +0000

President-elect Donald Trump recently has given conflicting signals on how he will deal with China on trade, security and diplomacy.


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How the Pursuit of Happiness Has Made Us Nervous Wrecks

Thu, 08 Dec 2016 16:59:13 +0000

What’s making Americans so anxious? Author Ruth Whippman says it’s the notion that happiness must be pursued above all else.


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Stick Figures vs. Spreadsheets: Why You Should Doodle at Work

Thu, 08 Dec 2016 15:56:56 +0000

In a recent book, management consultant Dan Roam explains why doodles and drawings are the among the best ways to convey information.


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When Customers Browse Store Shelves, Perception Is Reality

Wed, 07 Dec 2016 19:54:37 +0000

New research from Wharton’s Barbara Kahn finds that the way products are displayed affects a shopper’s perception of choice – and, in turn, can impact what and how much they buy.


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What Italy’s Referendum Means for Europe

Tue, 06 Dec 2016 19:15:13 +0000

In the wake of rising right-wing populism in Europe, Italians voted against big government and reforms. The fallout could ripple across the continent.


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Why the Coming Jobs Crisis Is Bigger Than You Think

Tue, 06 Dec 2016 15:47:26 +0000

Half of all jobs could be lost in the next 25 years due to technology and globalization, according to WorkingNation.


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Can Wells Fargo Repair Its Image Through Arbitration?

Fri, 02 Dec 2016 18:40:41 +0000

In response to a class-action lawsuit resulting from its fraudulent accounts scandal, Wells Fargo has petitioned a Federal District Court to force the bank's customers into arbitration.


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What Would Dismantling Dodd-Frank Mean for Banks and Consumers?

Fri, 02 Dec 2016 18:11:52 +0000

As the Trump Administration prepares to alter regulation of the financial sector, some big threats loom, experts say.


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The Final Frontier: How Entrepreneurs Cracked the Aerospace Industry

Thu, 01 Dec 2016 17:24:49 +0000

Space exploration is a complex, highly technical and increasingly expensive endeavor. What’s enabling more private firms to jump into the fray?


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How Physicians Can Enrich the Doctor-patient Relationship

Thu, 01 Dec 2016 15:05:58 +0000

Physicians are learning to create deeper relationships with patients to improve health outcomes, says Cleveland Clinic neurologist Adrienne Boissy.


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The Digital Leader: Self-transformation for Long-term Success

Wed, 30 Nov 2016 16:33:11 +0000

The key to successful digital transformation of companies in the long run is the self-transformation of the business leader.


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Why Clean Power Plan Rules Could Ultimately Cut Electricity Costs

Tue, 29 Nov 2016 21:15:17 +0000

Implementing the EPA’s Clean Power Plan initially means higher costs, but ultimately it lowers wholesale electricity prices, according to new Wharton research.


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Why Trump’s Election Was a Financial Boon for Some Nonprofits

Mon, 28 Nov 2016 21:09:47 +0000

Anxious Americans are voting with their checkbooks as they fear the effect that the incoming Trump administration will have on their favorite causes.


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The ‘Entrepreneur Gap’ Facing Women and Minorities

Mon, 28 Nov 2016 19:34:57 +0000

Why do some groups struggle more at becoming small business owners? In most cases, it's a lack of mentoring, not money.


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Is It Time To Rethink the Traditional Fixed-rate Mortgage?

Fri, 25 Nov 2016 17:01:39 +0000

Recent Wharton research looks at how lower interest rates impacted homeowners -- with some surprising results.


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Has Black Friday Lost Its Magic?

Fri, 25 Nov 2016 00:08:51 +0000

The holiday season has become synonymous with major sales -- but retailers could be taking a savvier approach.


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Fake News, Hate Speech and Social Media Abuse: What’s the Solution?

Mon, 21 Nov 2016 21:08:57 +0000

Google, Facebook and Twitter have vowed to fight fake news, hate speech and abuse amid a backlash over how such content may have influenced the U.S. presidential election.


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Why Middle America Voted for Trump

Thu, 17 Nov 2016 14:30:15 +0000

Middle America came out for Donald Trump. Why? They played by the rules and yet were left behind economically.


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Can the U.S. and China Avoid a Trade War?

Wed, 16 Nov 2016 17:29:04 +0000

Despite Donald Trump's campaign rhetoric, the U.S. must avoid positions that could trigger trade wars with China or upset the military balance in Asia, say experts.


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Will Trump’s Rhetoric Hit a Wall?

Tue, 15 Nov 2016 20:31:56 +0000

President-elect Trump’s bark will likely prove worse than his bite, says a Penn ethicist, who expects reality to taper his more extreme positions.


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‘Seoul Man’: An American’s Cultural Challenges Working at Hyundai

Mon, 14 Nov 2016 21:37:00 +0000

Frank Ahrens was a reporter for The Washington Post before joining Hyundai as head of communications and experiencing culture shock upon moving to Seoul.


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Trump’s Planned Economic Policies: What Could Work, and What Won’t?

Mon, 14 Nov 2016 19:00:17 +0000

Donald Trump’s plans to invest in infrastructure could stimulate the U.S. economy and create jobs, but tax cuts could smother long-term growth, says Wharton’s Kent Smetters.


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What a Trump Presidency Means for the Supreme Court

Fri, 11 Nov 2016 19:27:56 +0000

Penn's Kermit Roosevelt and Georgetown's Nan Hunter discuss the future of the Supreme Court.


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How a Trump Presidency Could Affect LGBT Rights in the Workplace

Fri, 11 Nov 2016 19:16:11 +0000

Many LGBT individuals and other minorities in the U.S. have expressed concern about what a Trump administration, along with a conservative congress, will mean for their rights in the workplace and elsewhere. Penn law professor Tobias Barrington Wolff discusses what's at stake.


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What a Trump Presidency Will Mean for Globalization

Fri, 11 Nov 2016 16:24:43 +0000

Donald Trump will have to recalibrate his positions on trade deals, China and globalization as he transitions from campaigning to governing, says Wharton Dean Geoffrey Garrett.


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How Will Trump Rebuild His Brand?

Thu, 10 Nov 2016 18:50:08 +0000

The Trump brand once stood for luxury but it’s now about populism. How will Trump recast his brand's image?


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Do One-stop Shops Create Value for Clients?14205686 - symbol of law and justice, law and justice concept, focus on the scales

Thu, 10 Nov 2016 18:00:08 +0000

Becoming a one-stop shop seems logical because firms can keep all of a client’s business. But it actually erodes value, Wharton research shows.


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How a British Court Ruling Could Delay Brexit Negotiations

Wed, 09 Nov 2016 21:12:58 +0000

Consult with Parliament before acting on Brexit, a court tells British Prime Minister Theresa May. Experts delve into the implications.


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Jeremy Siegel: The Impact of the Election on the Markets

Wed, 09 Nov 2016 18:17:19 +0000

The U.S. stock market rebounded a day after the election -- a quick reversal that erased an overnight 800-point plunge in the Dow futures after a surprise Donald Trump win.


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Trump Wins – What Now?

Wed, 09 Nov 2016 17:20:15 +0000

Donald Trump’s stunning victory begs the question: Where does the country go from here?


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Leveraging Customer Analytics: Hotels and Travel Agencies

Tue, 08 Nov 2016 20:20:23 +0000

Wharton professor and analytics expert Peter Fader joins WNS executive Raj SivaKumar to discuss the power of harnessing customer analytics for travel agencies and the hotel industry.


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Why We Can’t Afford to Ignore Higher Education’s Financial Problems

Tue, 08 Nov 2016 19:42:05 +0000

The U.S. recognizes how important college is -- for individuals and for society. Yet, by failing to provide a sustainable way to pay for it, we have painted ourselves into a corner.


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How Stress Influences Decision-making

Tue, 08 Nov 2016 18:15:28 +0000

Research by Wharton’s Gideon Nave takes a closer look at how hormones impact our choices.


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How the NFL Could Reverse Its TV Viewership Decline

Mon, 07 Nov 2016 20:52:48 +0000

NFL ratings are down for good reasons. They could bounce back -- perhaps using new distribution mediums, say experts.


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Will Twitter Find Its True Calling?

Fri, 04 Nov 2016 18:04:37 +0000

Twitter is experiencing increasing popularity among users and financial woes at the same time. What’s ahead for the social media platform?


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How the U.S. Election Will Affect Capital Markets

Thu, 03 Nov 2016 17:29:20 +0000

Capital markets clearly favor Hillary Clinton for President, experts say, while a Trump win would bring volatility.


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The ‘Deadly Sin’: The Positive and Negative Power of Pride

Wed, 02 Nov 2016 15:02:29 +0000

Pride is a complicated emotion. It can propel human beings to dizzying heights or tear people apart. And for some business leaders, it can be corrosive.


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Why Ad Spending in the Presidential Race Blazes New Trails

Tue, 01 Nov 2016 17:44:55 +0000

Ad spending patterns in the current presidential election campaign at times seem to defy logic and conventional wisdom. Experts explain why.


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Are Narrow Health Care Networks Better for Consumers?

Tue, 01 Nov 2016 15:18:03 +0000

Health care plans with narrow networks offer lower premiums—but they also can impede access to the right doctors among other compromises.


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The Age of ‘Megachange’ — Why It Makes Us So Anxious

Fri, 28 Oct 2016 20:42:31 +0000

In certain periods of history, people sense that society is running at break-neck speed. We are in such a period now, says author Darrell West. 


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How Presidents Can Avoid Big Failures

Thu, 27 Oct 2016 17:15:53 +0000

A new book by Elaine C. Kamarck of the Brookings Institution looks at how major failures by U.S. presidents come about -- and how some may be preventable.


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How Achieving Emotional Agility Can Help You — at Work and in Life

Wed, 26 Oct 2016 19:03:50 +0000

Emotional agility is important to well-being and relationships, including those at work. But how can you achieve it? A top psychologist offers strategies.


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The Facebook-PayPal Partnership: Who Benefits Most?

Wed, 26 Oct 2016 17:27:09 +0000

Beneath the Facebook-PayPal partnership lies a cleverly crafted survival strategy, experts say.


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How the Boss’s Politics Affect the Careers of Women Lawyers

Tue, 25 Oct 2016 21:11:22 +0000

The political leanings of partners affect how women associates are paid and promoted at law firms, new research shows.


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Will the Dyn DDoS Attack Lead to Better Internet Security?

Tue, 25 Oct 2016 17:38:38 +0000

Last week’s cyberattacks that crippled popular websites exposed huge security gaps. Now, consumers must push device manufacturers and lawmakers to act, say experts.


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Leveraging Customer Analytics: The Airline Industry

Tue, 25 Oct 2016 15:47:01 +0000

Wharton professor and analytics expert Peter Fader joins WNS executive Raj SivaKumar to discuss the power of harnessing customer analytics for business success in the airline industry.


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A Consumer Psychologist Looks at Why Customers Buy

Tue, 25 Oct 2016 14:59:48 +0000

In retail, the key to finding out what sells lies less in Big Data and more in consumers' heads, says retail psychologist Vanessa Patrick.


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Can Israel Expand Its Startup Culture To Nearby Regions?

Mon, 24 Oct 2016 18:36:49 +0000

Israel has seen a huge economic transformation -- from a land of agriculture and refugees to a high-tech superstar. Can it help neighbors join the success?


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Overly Ambitious or Lackluster? Trump and Clinton Tax Plans Struggle to Meet Realities

Fri, 21 Oct 2016 18:34:01 +0000

The national debt, Social Security and Medicare, and economic growth get the short shrift in the tax plans of both U.S. presidential candidates.


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How Strong Stakeholder Bonds Can Help Firms Avoid a Crisis

Thu, 20 Oct 2016 18:07:15 +0000

The best way to handle a crisis is to avoid it. To do that, companies must invest the time in building relationships with stakeholders.


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The ‘Gatekeeper’ Who Ran FDR’s White House

Thu, 20 Oct 2016 17:37:12 +0000

There was another woman behind the throne in FDR’s White House besides Eleanor – his personal secretary Missy LeHand, writes biographer Kathryn Smith.


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‘Grit’: Why Talent Needs Drive to Succeed

Thu, 20 Oct 2016 15:14:11 +0000

Penn psychology professor Angela Duckworth’s book on grit, passion and perseverance compels a rethink on how we identify and nurture skills.


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Whose Tax Plan Is Best?

Mon, 17 Oct 2016 20:32:44 +0000

The Penn Wharton Budget Model shows that Donald Trump’s tax plan is better for the economy in the short run but Hillary Clinton’s is best in the long run.


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How Can China Improve Its National Brand?

Mon, 17 Oct 2016 19:25:50 +0000

Japan and South Korea may offer lessons for China in shaping a national brand that gradually improves its reputation for quality, notes a Chinese expert.


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How Target and Amazon Are Changing the Rules of Retailing

Fri, 14 Oct 2016 15:55:48 +0000

Target is expanding with smaller stores in urban locations, while Amazon is planning to open convenience stores. Experts explain the potential impact of those moves.


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Baseball, Bias and Decision-making

Thu, 13 Oct 2016 16:14:11 +0000

Wharton research shows how umpires adjust their calls based on what information they think they know when a play is in motion.


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Who Was the Worst U.S. President Ever?

Wed, 12 Oct 2016 20:41:11 +0000

James Buchanan is the worst U.S. president because his actions led to the Civil War, says author and journalist Robert Strauss.


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Why Women Pay More for Mortgages

Wed, 12 Oct 2016 15:07:07 +0000

Women pay off mortgages more reliably than men do, yet find the loans harder to get and often pay more for them. This study suggests why.


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Leveraging Customer Analytics: The Insurance Industry

Tue, 11 Oct 2016 14:54:40 +0000

Wharton professor and analytics expert Peter Fader joins WNS executive Mike Nemeth to discuss the power of harnessing customer analytics in the insurance industry for business success.


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Management 101: The Marriage of Strategy and Leadership

Tue, 11 Oct 2016 14:44:06 +0000

Focusing on strategy alone -- or leadership alone -- misses the big opportunities. Two Wharton professors offer six steps to integrate the two.


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How Countries Are Missing Great Marketing Opportunities

Fri, 07 Oct 2016 20:34:57 +0000

Marketing maven Philip Kotler shares insights on how nation branding efforts can pay off in a conversation with Wharton’s David Reibstein.


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Can Brexit Be Achieved with Minimal Damage?

Fri, 07 Oct 2016 19:39:25 +0000

With British Prime Minister Theresa May planning to get Brexit talks underway by next March, experts weigh in on ways to mitigate the costs to the U.K. and the European Union.


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Does the Aetna Pullout Mean Obamacare Is in Trouble?

Thu, 06 Oct 2016 16:10:15 +0000

Does Aetna’s exit from Obamacare mean the program is failing? Not likely and other insurers seem satisfied, says a Wharton expert.


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Climate Change Could Sink Two Million Homes: Why Few Take Note

Thu, 06 Oct 2016 13:53:06 +0000

Rising sea levels and other climate change effects pose significant threats to the U.S. real estate market.


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Got Rage? How to Channel Workplace Anger Constructively

Wed, 05 Oct 2016 16:59:50 +0000

Channeling anger constructively can yield the passion to help you overcome obstacles, says former Human Rights Campaign head Joe Solmonese in his new book.


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How Much Does ‘Spin’ Count in Politics?

Wed, 05 Oct 2016 16:38:09 +0000

You may think politics has reached “peak spin” recently. But spin has adapted right through to the Twitter age after its birth a century ago.


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Using Humor in the Office: When It Works, When It Backfires

Tue, 04 Oct 2016 14:19:46 +0000

Humor, when used appropriately, can enhance status and perception of one’s competence in the office, according to Wharton research.


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How Public-private Partnerships Can Help Build Nations’ Brands

Fri, 30 Sep 2016 19:53:29 +0000

Why are PPPs increasingly a favored model for solving societal problems? They combine expertise and help stakeholders with branding, legitimacy and access.


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How Federal Policy Is Paving the Way for Driverless Cars

Wed, 28 Sep 2016 17:46:50 +0000

A proactive regulatory regime is critical in the run-up to 2021, when the auto industry expects to have a full-fledged launch of self-driving vehicles.


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Leveraging Customer Analytics for Business Success

Wed, 28 Sep 2016 14:01:52 +0000

Wharton professor and analytics expert Peter Fader joins WNS executives Raj SivaKumar and Mike Nemeth to discuss the power of harnessing customer analytics for business success.


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Choosing Your Candidate: There’s an App for That

Tue, 27 Sep 2016 20:19:25 +0000

A new app, called Voter, promises to bring clarity to the task of choosing the best political candidate for you, based on the issues and your own beliefs.


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Will Yahoo’s Data Breach Help Overhaul Online Security?

Tue, 27 Sep 2016 17:26:24 +0000

The largest data breach in history -- affecting 500 million Yahoo accounts -- could trigger an industry-wide overhaul of user authentication procedures.


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How Big Data Connects Bankers, Politics and Insider Trading

Mon, 26 Sep 2016 21:09:00 +0000

Insider trading by politically connected bankers spiked just before the massive bailouts of October 2008, research by Wharton professor Daniel Taylor shows.


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What’s My Dog Thinking? Getting Inside Fido’s Head

Fri, 23 Sep 2016 18:44:15 +0000

Pets are more like people than you think. They suffer from emotional and mental issues too, says renowned vet Nicholas Dodman.


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Why the Wells Fargo Hearing Raises More Questions Than It Answers

Fri, 23 Sep 2016 18:00:12 +0000

Wells Fargo chairman and CEO John Stumpf’s testimony before the Senate Banking Committee raised new questions about banking culture and incentives, but offered little clarity on what went wrong.


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The Right Way to Take Risks — in Business and Life

Wed, 21 Sep 2016 21:19:21 +0000

In business and life, people take all sorts of risks. But they must be balanced with prudence. Aureus CEO Karen Firestone explains how.


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How Uncertainty Impacts Funding for Microfinance Organizations

Wed, 21 Sep 2016 15:52:22 +0000

New Wharton research examines how political and economic turmoil in a country can impact how microfinance organizations are funded.


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The Private Equity Outlook in Latin America, India and Africa

Tue, 20 Sep 2016 13:49:43 +0000

Bullish long-term sector trends make Latin America, India and Africa attractive to PE firms, but they are cautiously eyeing investments due to current upheavals in certain areas.


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How the Rockefellers’ VC Firm Picks Tech Startups

Fri, 16 Sep 2016 21:09:31 +0000

Veteran VC firm Venrock has backed some of the most successful tech companies in Silicon Valley, including Intel and Apple. Here’s how it invests.


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How Venezuela Could Come Back from the Brink

Thu, 15 Sep 2016 18:03:56 +0000

Venezuela is plagued by political instability and economic hardships made worse by cheap oil. The time is ripe for widespread reforms – but there are no quick and easy solutions.


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How Honeybees — and Humans — Are Being Stung by Environmental Problems

Thu, 15 Sep 2016 16:08:49 +0000

Honeybees are facing both natural and manmade threats that are killing them by the millions. What is the impact on agriculture, commercial bee keepers and consumers?


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Pushing Past Procrastination: How to Get Stuff Done

Wed, 14 Sep 2016 18:26:41 +0000

Do you have brilliant idea -- or a small task -- you keep putting off? Author Phyllis Korkki explains that you're not alone and what you can do about it.


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The Wells Fargo Scandal: Is the Profit Model to Blame?

Tue, 13 Sep 2016 17:04:30 +0000

Wells Fargo’s latest revelations on errant practices could reverberate across the financial services industry.


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Mass Transformation: From Coal Mining to a Model for Sustainability

Tue, 13 Sep 2016 15:38:16 +0000

As corporations increasingly recognize the potential ravages of climate change, some are creating new business models. One company, DSM -- formerly Dutch State Mines -- has entirely abandoned coal mining for more environmentally friendly pursuits.


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Assessing Private Equity Trends Worldwide

Mon, 12 Sep 2016 18:21:23 +0000

Private equity remains bullish about China and Southeast Asia as firms spot opportunities in the shift to consumer-driven markets due to a growing middle class.


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The Real Losers in the European Commission’s Apple Tax Ruling

Thu, 08 Sep 2016 20:04:05 +0000

The European Commission’s tax ruling on Ireland and Apple could unnerve investors and ultimately impact Ireland’s growth.


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How Water Scarcity Became a Worldwide Problem

Thu, 08 Sep 2016 15:17:35 +0000

Water scarcity is a growing global problem and climate change is making it more challenging. Author Judith Schwartz offers some unexpected solutions.


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Can a Gender-oriented Investment Lens Boost Financial Performance?

Tue, 06 Sep 2016 19:24:11 +0000

Being aware of the gender lens – practicing gender capitalism -- can quash investment bias, create opportunities and boost returns, according to a Bank of America expert.


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New Maps, New Media and a New Human Condition

Thu, 01 Sep 2016 14:29:31 +0000

Chris Kutarna, co-author of 'Age of Discovery,' explains what we can learn from the time of Johannes Gutenberg, Nicolaus Copernicus and Michelangelo to navigate today's challenges.


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Will Mylan’s EpiPen Episode Help Curb Pharmaceutical Price Gouging?

Fri, 26 Aug 2016 17:13:34 +0000

Mylan, the maker of the EpiPen allergy-treatment device, has raised outrage over out-sized price increases. Experts at Wharton and Penn Medicine explain the causes and the impact.


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How Data Skills Help Firms Create Social Media That Matters

Thu, 25 Aug 2016 17:28:01 +0000

Most firms consider social media a must in today’s highly networked world. But new Wharton research shows it’s not simply being on social that matters – it’s how you use it.


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How Millennial Consumers Will Transform Health Care

Wed, 24 Aug 2016 20:25:59 +0000

Steve Klasko, president of Thomas Jefferson University and CEO of the Jefferson System, says the health care industry needs be transformed and millennial consumers will lead the way.


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‘Flawed at Birth’: Why the Eurozone Faces Endless Division

Wed, 24 Aug 2016 19:33:28 +0000

Unless eurozone leaders reverse economic policies – or take measures such as creating two or more separate euro currency zones -- the region faces more economic stagnation and widening political divisions, says Nobel Laureate Joseph Stiglitz.


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How to Find Your Most Valuable Customers

Mon, 22 Aug 2016 19:09:36 +0000

Tech startup Zodiac was co-founded by Wharton professor Peter Fader and CEO Artem Mariychin to help companies find – and serve -- their most valuable customers.


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McDonald’s Healthy Meal: Will Consumers Bite?

Thu, 18 Aug 2016 18:45:21 +0000

McDonald’s is jumping on the health-conscious bandwagon by using antibiotic-free chicken, removing preservatives and artificial colors, among other changes. Will it revive stagnant sales growth?


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Trump or Clinton? How the Election Will Impact the Economy

Wed, 17 Aug 2016 21:15:30 +0000

Behind the circus atmosphere of this year's election stand two competing sets of economic proposals that would have very different impacts.


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Is That Lobster or Hermit Crab? What You’re Really Eating

Wed, 17 Aug 2016 14:22:14 +0000

Some of your favorite foods -- sushi, extra virgin olive oil, Kobe beef, Parmesan cheese -- may not be what you think they are. Larry Olmsted explains in his new book.


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‘How Patients Think’: Filling in Big Data’s Gaps

Tue, 16 Aug 2016 18:16:39 +0000

A new book by Andrea LaFountain, CEO of Mind Field Solutions, looks at the science of patient behavior to provide better health outcomes and cut health care costs.


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Is China’s Latest Economic Data a Sign of Deeper Disconnects?

Tue, 16 Aug 2016 17:22:34 +0000

Last Friday, China reported a slowing economy in July, raising new questions about the country’s policy directions and pace of growth.


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Can Jet.com Fuel Wal-Mart’s Online Growth?

Fri, 12 Aug 2016 19:58:59 +0000

Opinions are sharply divided over the wisdom of Wal-Mart’s move to buy Jet.com in an effort to expand the retail giant’s online footprint.


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