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Knowledge@Wharton



Audio interviews with industry leaders and senior faculty with exclusive insights on current topics brought to you by Knowledge@Wharton and the Wharton School of the University of Pennsylvania.



Last Build Date: Fri, 21 Apr 2017 21:31:17 +0000

Copyright: © 2013 The Wharton School of the University of Pennsylvania
 



How Close Community Ties Can Drive Online Sales

Fri, 21 Apr 2017 15:13:21 +0000

Word-of-mouth testimonials from consumers in cohesive communities drive online sales higher, Wharton research shows.


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Is South Africa Facing More Economic Trouble Ahead?

Thu, 20 Apr 2017 16:33:48 +0000

Hopes have receded for a steady recovery of South Africa’s fragile economy with the downgrade earlier this month of the country’s credit rating to junk status.


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How Unconscious Biases Block Effective Interactions

Wed, 19 Apr 2017 20:06:57 +0000

Nearly everyone has unconscious biases when interacting, notes a new book. But learning how to shift filters can boost effectiveness in dealing with others.


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Why Payday Lending Is Creeping into the Middle Class

Wed, 19 Apr 2017 17:35:48 +0000

Even middle-class Americans are now tapping payday lenders because they cannot make ends meet. A new book explains why.


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What Turkey’s Referendum Means for the Country’s Future

Tue, 18 Apr 2017 20:28:48 +0000

This week’s referendum in Turkey has implications not only for how the country will be governed, but also for its economy, its efforts to join the European Union and its future role in the Middle East.


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Top-line Detox and Strategic, Small Shifts: Lessons from Successful Retailers

Mon, 17 Apr 2017 19:23:52 +0000

Forget growth at any cost. Small changes to lift comparable-store performance could work magic to boost profitability in retail, a new study finds.


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Can United Recover from Its Customer Service Crisis?

Thu, 13 Apr 2017 19:11:13 +0000

United’s forcible eviction of a passenger brings into focus the deeper, underlying problems that airlines face.


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Thirty Years After the Last Major Tax Reform, Is It Time to Retool?

Thu, 13 Apr 2017 16:34:55 +0000

There is wide agreement that U.S. tax codes need modernizing. A collection of articles by top tax experts offers a starting point for thinking about reforms.


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How Customer Behavior Can Be Used to Value Your Company

Thu, 13 Apr 2017 15:37:38 +0000

Companies with non-contractual business models have a tough time predicting future customer activity, and subsequently using it as a measure of firm value. New Wharton research aims to determine what data can help.


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How Millennials Will Lead in the C-Suite

Wed, 12 Apr 2017 17:02:12 +0000

Millennials are poised to take over the C-suite from baby boomers. But what kind of leaders will they be? A new report debunks some stereotypes.


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Love Culture: What It Takes to Create a Happy Workplace

Mon, 10 Apr 2017 20:26:42 +0000

New Wharton research takes a closer look at the role of emotion in male-dominated organizations, finding that the most fulfilling workplaces are both compassionate and convivial.


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How to Bully-proof the Workplace

Fri, 07 Apr 2017 20:50:41 +0000

Bullying is on the rise in the workplace, affecting productivity and morale. There are constructive ways to deal with it, according to a new book.


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What Will Trump’s Meeting with Xi Jinping Mean for U.S.-China Relations?

Fri, 07 Apr 2017 20:48:07 +0000

The much-awaited meeting between U.S. President Donald Trump and Chinese President Xi Jinping got off to a warm start last week -- although several tough questions remain unanswered.


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Are Retailers Facing a Coming ‘Tsunami’?

Thu, 06 Apr 2017 20:37:53 +0000

A recent spate of Chapter 11 filings shows that chain retailers have too many stores and don’t understand their customers, while online channels are growing, say experts.


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Is Despair Killing the White Working Class? Ask Angus Deaton

Thu, 06 Apr 2017 18:40:01 +0000

An overlooked health crisis among working-class, middle-age whites in the U.S. has led to a sharp spike in mortality rates not seen in other groups or other rich countries. Why?


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Anne-Marie Slaughter: Why We Need Fewer ‘Tribes’ and More Networks

Thu, 06 Apr 2017 15:30:36 +0000

The power of networking should not be underestimated, whether it is to find a better job or counter Russian hackers, says Anne-Marie Slaughter in her new book.


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How the Stock Market Affects Corporate Decision-making

Wed, 05 Apr 2017 21:32:35 +0000

Company news affects how its stock reacts. But market reaction also influences corporate decision-making, Wharton research finds.


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Retirement Is Coming — Are You Ready?

Tue, 04 Apr 2017 18:59:04 +0000

With many baby-boomers closing in on the age at which they are required to take disbursements from their retirement accounts, more financial education is needed, says Wharton’s Olivia Mitchell.


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What Trump’s Executive Order Means for the Environment

Mon, 03 Apr 2017 20:13:29 +0000

President Donald Trump signed an executive order last week that unwinds the environmental policies of his predecessor – but some experts say the move was more flash than substance.


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Selling Your Data: The Vote to Deregulate Online Privacy

Thu, 30 Mar 2017 19:31:29 +0000

The growing conflict surrounding what internet service providers can do with customer data could take years to resolve.


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Predicting Financial Reform Under a Trump Presidency

Thu, 30 Mar 2017 19:24:44 +0000

Now that the GOP is in charge of Congress and the White House, the future of financial regulation -- particularly, the Dodd-Frank Act -- is unclear.


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Telling True Stories: Insights from a White House Speechwriter

Wed, 29 Mar 2017 20:47:01 +0000

Sarah Hurwitz, former speechwriter for Michelle Obama, shares stories from her years in the White House and offers tips for how we all can become stronger storytellers.


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As More Women Become Leaders, Financial Literacy Is a Key Ingredient

Wed, 29 Mar 2017 17:29:58 +0000

Financial literacy is important for everyone, but especially for women because they earn less and live longer, experts say.


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Is a Traffic Tax the Solution to Congestion in Cities?

Fri, 24 Mar 2017 17:52:40 +0000

Would a traffic tax solve congestion problems in cities? Not necessarily, according to recent Wharton research.


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Weaponized Twitter: Terror in 140 Characters or Less

Thu, 23 Mar 2017 16:43:04 +0000

The FBI has arrested a man who is accused of sending investigative journalist Kurt Eichenwald, who suffers from epilepsy, a threatening tweet along with a strobe light which triggered a seizure.


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Will the Courts Permanently Trump Trump’s Travel Ban?

Thu, 23 Mar 2017 15:44:37 +0000

The Trump's administration's plan to restrict travel from six majority Muslim countries has once again been stalled by the court system -- where will it go from here?


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What Stands in the Way of Neil Gorsuch’s Confirmation?

Wed, 22 Mar 2017 20:24:17 +0000

Neil Gorsuch's Supreme Court confirmation should be postponed until the investigation into alleged Russian meddling in the presidential election is completed, say experts.


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The Art of the Interview: Can the Right Questions Uncover the Truth?

Wed, 22 Mar 2017 18:49:05 +0000

Former CNN White House Correspondent Frank Sesno discusses his new book, which covers the role of the media and how questions can illuminate the truth.


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Five New Authors Share Insights on Personal Growth

Tue, 21 Mar 2017 23:39:24 +0000

During a recent event organized by the Authors@Wharton speakers series, five new authors shared insights from their recent business books.


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Following the Dutch Elections, Can Europe Pass More Crucial Tests?

Mon, 20 Mar 2017 20:15:46 +0000

Europe is in a state of flux, clouded by uncertainties over elections, the Brexit process and lukewarm U.S. ties with Germany, say experts.


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Meaningful Work: What Leaders Can Learn from NASA and the Space Race

Thu, 16 Mar 2017 17:33:22 +0000

New Wharton research looks at how thousands of NASA employees with vastly different roles were able to rally around the common goal of a lunar landing in the 1960s.


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The Iron Triangle and China’s Health Care Dilemma

Thu, 16 Mar 2017 15:20:47 +0000

China has made big gains in health care -- 95% of its population now has catastrophic coverage. But it faces big environmental and demographic challenges.


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How Chinese Firms Bootstrapped Their Way to Global Dominance

Wed, 15 Mar 2017 16:22:18 +0000

In just 30 years, China is nearly the world’s largest economy. A new Wharton book looks at how they did it -- through the eyes of the nation's top CEOs.


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Blue is the New Gold: How Ecofiltro Is Purifying the Water Crisis

Tue, 14 Mar 2017 16:27:05 +0000

Lack of access to clean drinking water is linked to 80% of global illness. Philip Wilson is tackling the issue with his company, Ecofiltro.


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The Buck Starts Here: An NBA Team’s Playbook for Engaging Fans

Tue, 14 Mar 2017 16:17:40 +0000

James Dinan, Milwaukee Bucks co-owner, discusses his organizations newest strategies to engage stadium-goers in the digital age.


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Income Inequality, Robots and a Path to a Fairer Society

Fri, 10 Mar 2017 21:32:11 +0000

Nobel Laureate Robert Shiller and Wharton finance professor Jeremy Siegel discuss possible solutions to the growing problem of income inequality.


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How Data Mining Can Help Advertisers Hit Their Targets

Thu, 09 Mar 2017 18:15:23 +0000

New research from Wharton senior fellow Shawndra Hill looks at how “second screening” impacts consumers' responses to TV ads.


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Improving Critical Care in Ghana, One Facility at a Time

Wed, 08 Mar 2017 21:19:53 +0000

Neurosurgeon Teddy Totimeh, a 2016 Eisenhower Fellow, seeks to build a private acute care center in Ghana to improve his country’s state of critical care.


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Is the Republican Alternative to the ACA a Palliative or a Cure?

Wed, 08 Mar 2017 21:10:48 +0000

The bill Republicans have introduced to replace the Affordable Care Act will likely erode coverage and not lower costs, experts say.


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Closing the Gender Gap on Wall Street

Tue, 07 Mar 2017 21:01:33 +0000

Ex-Citi executive Sallie Krawcheck talks about how women can compete at work on their own terms in her new book.


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Are You a Superforecaster? What Good Decision-makers Have in Common

Tue, 07 Mar 2017 17:56:35 +0000

Research shows that there are certain kinds of people who can forecast correctly most of the time. What traits do they share?


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The Surprising Impact of the Decline in U.S. Manufacturing Jobs

Tue, 07 Mar 2017 16:09:51 +0000

The decline in U.S. manufacturing jobs has the potential to impact many seemingly unrelated aspects of society and everyday life, experts say.


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Peak Performance: Lessons in Leadership from Mountain Guides

Mon, 06 Mar 2017 21:57:36 +0000

Business leaders could get more from their teams with empowerment and trust-building, notes author Christopher I. Maxwell in his new book.


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Wrongful Benefit: Should Companies Profit from the Past?

Fri, 03 Mar 2017 20:26:50 +0000

Recent Wharton research examines whether companies should be allowed to profit from past decisions that have proven to be detrimental.


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Does the Google-Uber Lawsuit Hold the Key to Self-driving Cars?

Thu, 02 Mar 2017 20:36:31 +0000

The best option for Uber may be to settle Google’s charges of data theft, given what's at stake in the race for driverless technology, say experts.


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Vishal Sikka: Reaching for the Future without Abandoning Infosys’s Past

Thu, 02 Mar 2017 17:56:11 +0000

Infosys CEO Vishal Sikka talks about artificial intelligence, "Zero Distance" to the customer and keeping innovation alive.


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President Trump’s Address to Congress: What Are the Takeaways?

Thu, 02 Mar 2017 17:32:47 +0000

Experts discuss the plans President Trump outlined for the country during his first address to a joint session of Congress.


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Building a New Foundation for Housing in Kenya

Wed, 01 Mar 2017 21:57:48 +0000

Kenya has a housing shortfall of some 200,000 units a year. Okomboli Ong’ong’a, an Eisenhower fellow, is creating a business model to help plug the gap.


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Cats vs. Dogs: How Feline Agility in Business Leads to Long-term Growth

Wed, 01 Mar 2017 17:26:16 +0000

In an industry dogfight, businesses should act more like cats and forge their own path for long-term growth, according to a new book.


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How to Stop States from Borrowing Too Much Money

Tue, 28 Feb 2017 18:47:53 +0000

New Wharton research suggests a new way to hold states more accountable for taking on excessive debt while avoiding bankruptcy.


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Foodie Paradise: How Technology Is Changing The Way We Eat

Mon, 27 Feb 2017 18:44:39 +0000

Food halls, craft beers and farm-to-table cuisine are among newest food trends. A new book examines how technology is helping restaurateurs keep up while staying profitable.


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How Will Environmental Regulation Change Under Pruitt’s EPA?

Fri, 24 Feb 2017 19:02:49 +0000

Former Oklahoma attorney general Scott Pruitt’s confirmation as the new head of the U.S. EPA has revived concerns over how he may steer environmental regulation in the wrong direction.


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Weighing the Impact of a U.S. Border Adjustment Tax

Thu, 23 Feb 2017 21:56:28 +0000

The border adjustment tax proposed by Republicans would have “significant” impacts throughout the economy, according to two Penn experts.


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What’s Behind the Jump in FHA Mortgage Delinquencies

Thu, 23 Feb 2017 20:00:59 +0000

According to the Mortgage Bankers Association, Federal Housing Administration mortgage delinquencies spiked in the fourth quarter for the first time since 2006. How will this impact FHA loans and the U.S. housing market?


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What’s Holding Back U.S. Economic Growth?

Thu, 23 Feb 2017 19:55:41 +0000

The American Enterprise Institute’s Edward Conard challenges conventional wisdom about factors that dampen U.S. economic growth.


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Raising a New Generation of Female Leaders in Africa

Thu, 23 Feb 2017 19:18:56 +0000

Leading Ladies' Network, founded by Eisenhower Fellow Yawa Hansen-Quao, aims to raise a new generation of female African leaders.


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The Republican Health Care Plan: Do the Promises Add Up?

Tue, 21 Feb 2017 18:52:43 +0000

Experts worry that the Republican health care proposals set forth in a recent policy brief could hurt younger people with lower incomes, among others.


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How Net Neutrality Will Fare Under Trump’s FCC

Tue, 21 Feb 2017 18:19:25 +0000

The new FCC chairman, Ajit Pai, is a noted critic of net neutrality regulations -- but there may be fewer changes coming than you think.


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What’s Blocking Corporate Creativity?

Mon, 20 Feb 2017 21:04:36 +0000

Today's business leaders so often are driven by metrics, yet creative ideas often lack realistic measures. So how can executives keep creativity alive?


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How Whole Foods Can Emerge from a Slump

Mon, 20 Feb 2017 17:52:02 +0000

Organic food has become more popular among consumers, and it's now easier to find in many grocery stores. But that's not good news for Whole Foods, which once had a corner on the market.


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How the Federal Reserve Can Maintain Its Independence

Thu, 16 Feb 2017 21:28:33 +0000

Retaining the Federal Reserve’s autonomy is a top concern as President Trump’s appointments could occupy key roles, say experts.


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You’re Happy and You Know It — Why You Probably Shouldn’t Show It

Thu, 16 Feb 2017 21:04:20 +0000

New Wharton research finds that abundantly happy people are perceived as innocent and unsophisticated, which makes them more vulnerable to deception.


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How Mindfulness Can Lead to Better Health Care Outcomes

Thu, 16 Feb 2017 17:40:52 +0000

Physicians must heed warning signals of burnout, and be more compassionate to be effective, says Ronald Epstein in a new book on mindfulness.


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First Book: A Novel Model for Social Enterprises

Wed, 15 Feb 2017 21:30:18 +0000

First Book has adopted a novel business model that is key to the nonprofit's success in distributing books and other items to kids in need.


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The Elephant in the Room: Why Silly Corporate Buzzwords Catch On

Tue, 14 Feb 2017 19:56:02 +0000

Why does corporate America use silly buzzwords like ‘low-hanging fruit’? Author James Sudakow explains.


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Trump, the Dollar and Trade – What’s Ahead

Tue, 14 Feb 2017 17:07:51 +0000

While President Trump appears to have softened some of his contentious stances on trade and currency levels regarding China and Japan, plenty of policy uncertainty remains.


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Why Humans Distrust Algorithms – and How That Can Change

Mon, 13 Feb 2017 20:38:48 +0000

Many people are averse to using algorithms when making decisions, preferring to rely on their instincts. New Wharton research says a simple adjustment can help them feel differently.


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Will Small Investors See the End of Hidden Commissions?

Fri, 10 Feb 2017 22:01:39 +0000

The Trump administration’s review of the fiduciary rule for financial advisors brings uncertainty to retirement planning, but investors could still protect themselves, says Wharton’s Kent Smetters.


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Do ‘Sin Taxes’ Really Change Consumer Behavior?

Fri, 10 Feb 2017 21:03:16 +0000

Imposing taxes on products that have negative effects on health can theoretically lower consumption. But do these policies help consumers to make better choices?


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Repealing Dodd-Frank: What’s the Likely Fallout?

Fri, 10 Feb 2017 15:06:24 +0000

Some tweaks to the Dodd-Frank Act are in order, but Trump’s proposed changes will leave the financial system far more vulnerable, say experts.


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How Will Corporate America’s New Political Boldness Affect Its Brands?

Thu, 09 Feb 2017 13:42:44 +0000

Companies ranging from Budweiser to Airbnb took a political stand during this year’s Super Bowl through television ads. Will they alienate stakeholders?


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Good News for Messy People: How Disorder Can Contribute to Success

Tue, 07 Feb 2017 20:39:35 +0000

When companies impose tidiness rules, employees will hate the space, hate the company, hate everything, says author Tim Harford.


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What Ostriches Can Teach Us About Risk

Tue, 07 Feb 2017 16:45:44 +0000

A new book by Wharton professors Howard Kunreuther and Robert Meyer offers an innovative solution for addressing the biases that prevent people and groups from adequately preparing for disasters.


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Why the Twittersphere Helped Donald Trump Win

Fri, 03 Feb 2017 19:37:37 +0000

Wharton research shows that sensational tweets have staying power, aiding Donald Trump’s ascent during the Republican primary debates.


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How to Regulate Innovation — Without Killing It

Fri, 03 Feb 2017 18:46:35 +0000

Regulations don't always evolve as quickly as technological change -- at least that's the perception. So what should policy makers and regulators do?


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Lone Wolf: The Legacy of Supreme Court Justice Antonin Scalia

Thu, 02 Feb 2017 18:56:02 +0000

With Supreme Court nominee Neil Gorsuch being compared to Antonin Scalia, it’s a good time to revisit Scalia’s legacy.


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Cutting Regulations: How Far Can Trump Go?

Tue, 31 Jan 2017 21:22:05 +0000

President Donald Trump has promised corporations he will cut regulations by 75%. What will this mean for business and the environment?


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How the Immigration Ban Will Impact U.S. Businesses

Tue, 31 Jan 2017 18:56:10 +0000

Though temporary, the Trump administration's immigration ban could undermine the long-term reputation of the U.S. as a reliable place to do business.


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TPP: Why the U.S. Withdrawal Could Be a Boon for China

Fri, 27 Jan 2017 21:17:05 +0000

Experts say that President Trump’s move to withdraw from the Trans-Pacific Partnership (TPP) paves the way for China to forge its own deals with other countries and dominate the world’s major trading regions and routes.


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The Risks of Reviving the Keystone and Dakota Access Pipelines

Fri, 27 Jan 2017 15:43:34 +0000

Experts from Wharton and elsewhere discuss the implications of Donald Trump's recent move.


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Why Product Recommendations Can Lead to Bad Decisions

Thu, 26 Jan 2017 19:47:52 +0000

New Wharton research reveals some surprising data about how consumers react to specific language used in recommendations and reviews, and why that language could lead some astray.


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What a NATO Exit Would Mean for the U.S. and Europe

Wed, 25 Jan 2017 21:30:37 +0000

President Donald Trump last week rattled many European leaders when he described the 28-member North Atlantic Treaty Organization as “obsolete.” What’s ahead for U.S.-Europe relations?


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Will the Trump Administration Embrace the ‘One China’ Policy?

Tue, 24 Jan 2017 20:16:27 +0000

Two Penn experts discuss the latest economic developments in China and Chinese officials' reactions to what is happening in Washington.


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Why Smart Machines Will Boost Emotional Intelligence

Tue, 24 Jan 2017 19:48:49 +0000

Virtual reality, robotics and AI will spark a new appreciation for uniquely human traits like collaboration and emotional intelligence in organizations.


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What Changes Are Ahead for the Affordable Care Act?

Mon, 23 Jan 2017 19:59:57 +0000

President Trump has signed an executive order to begin dismantling parts of Obamacare. Is it possible to keep some aspects of the health care plan but not others?


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The Emotion That Leads to Deception

Mon, 23 Jan 2017 18:08:55 +0000

Wharton research shows that spillover anger -- not sadness or another emotion -- leads to deception.


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Obama’s Scorecard: Hits, Misses and His Ongoing Legacy

Fri, 20 Jan 2017 18:44:07 +0000

Barack Obama led a committed and mostly scandal-free White House, but he could have forged consensus on key issues with more persuasive communication, say experts.


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Why Early-stage Investors Tend to Trust Their Gut

Fri, 20 Jan 2017 17:00:08 +0000

“Gut feel” plays a surprisingly important role in decision-making by early-stage angel investors, according to new research by Wharton’s Laura Huang.


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Dressing-down: The Fashion Industry’s Reaction to the Trump Inauguration

Thu, 19 Jan 2017 19:39:24 +0000

The refusal of leading fashion designers to craft outfits for Melania and Ivanka Trump is about taking a stance and bowing to a public outcry, say experts.


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The Biggest Risks Facing the World in 2017

Thu, 19 Jan 2017 18:03:37 +0000

As the World Economic Forum convenes in Davos, Switzerland, a new report warns of the greatest challenges global leaders will face over the next decade.


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Building a Better Earned Income Tax Credit

Thu, 19 Jan 2017 17:15:02 +0000

Recent Wharton research suggests that redefining who is eligible for the Earned Income Tax Credit in the U.S. may make it more effective.


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‘Speaking American’: Regions, Accents and the Subtleties of Language

Wed, 18 Jan 2017 19:41:57 +0000

The New York Times' Josh Katz discusses his compendium of colloquialisms and why people from various regions speak differently.


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Do Online Reviews Matter to Businesses?

Tue, 17 Jan 2017 17:14:14 +0000

Customer reviews affect the business of online marketplaces in surprising ways, Wharton research finds.


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The Right Way to Do Mobile Marketing

Fri, 13 Jan 2017 21:20:16 +0000

Consumers spend 25% of their time on mobile devices, yet, advertisers spend just 12% of their dollars there. That's about to change.


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Transportation and the Cost of Convenience

Thu, 12 Jan 2017 17:06:09 +0000

Our transportation system underlies all of modern life, from moving us to our jobs to bringing yesterday's Amazon order to our door. But there is a mounting cost to this convenience.


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The Science of Good Salesmanship

Thu, 12 Jan 2017 16:30:38 +0000

Author David Hoffeld says science can help sales people sell in the way their customers’ brains are wired.


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How the South Korean President’s Impeachment Trial Will Impact Businesses

Wed, 11 Jan 2017 20:17:18 +0000

Experts from Wharton and Stanford discuss the impact that the impeachment of South Korean president Park Geun-hye will have on businesses there.


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Can Government Be Run Like a Business?

Wed, 11 Jan 2017 19:46:41 +0000

Can business executives -- such as those chosen for Trump's cabinet -- run government better, or are the differences too great?


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Privatizing Fannie Mae and Freddie Mac: How It Can Be Done Effectively

Mon, 09 Jan 2017 20:22:50 +0000

Wharton’s Benjamin Keys and Columbia’s Christopher Mayer offer a roadmap for the privatization of Fannie Mae and Freddie Mac.


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