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amazon  app  birthday  free offer  free  mouse print  mrconsumer  offer  peanuts  policies  price  print  return policy  return  website 
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Preview: Mouse Print

Mouse Print*

Exposing the strings and catches buried in the fine print.

Last Build Date: Mon, 22 Jan 2018 13:02:41 +0000


Best Buy’s (Not So) Generous Birthday Offer

Mon, 22 Jan 2018 11:13:36 +0000

MrConsumer celebrates his birthday in January and has been receiving birthday offers from various retailers and restaurants. Among them was an email from Best Buy offering a surprise: What could it be? A big screen TV? $100 off an item of your choice? A free major appliance? Clicking through to Best Buy, these delusions of […]

When it Comes to Price, Shoppers Like to be Fooled

Mon, 15 Jan 2018 11:17:44 +0000

Back in 2013, StubHub changed the way it priced tickets on its website moving to an all-in model that included all service charges and fees. Under this pricing method, the price you saw was the price you paid. How novel and how pro-consumer! No surprise charges or extra fees. But here’s the problem: when buyers […]

Did Toys”R”Us Really Make a Mistake in its Posted Return Policy?

Mon, 08 Jan 2018 11:29:51 +0000

Every December, Consumer World releases its annual survey of retailers’ return policies and this time around it found that three stores had tightened their policies since the year before. One of them was Toys”R”Us. In 2016, the toy chain had a two-tier return policy: 90 days for most items, but only 30 days for various […]

Amazon’s Free $10 Offer Switcheroo

Mon, 01 Jan 2018 10:44:29 +0000

MrConsumer recently received an offer from Amazon via email inviting him to get the Amazon app and if he did so, he would get $10 just for signing into the app. Clicking through to their website reveals that Amazon left out a key detail of their free $10 offer. *MOUSE PRINT: Rather than giving $10 […]

A Sweet Ending to a Nutty Story

Mon, 25 Dec 2017 11:18:00 +0000

Two weeks ago we told you about a misbranded trail mix product that was labeled as containing primarily almonds, but in fact was mostly peanuts. The manufacturer had quietly substituted the cheaper peanuts when almond prices skyrocketed. The retailer that sold the product in MrConsumer’s area, Ocean State Job Lot, was unaware of the ingredients […]