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BART RAGE - Bay Area Rapid Transit Blogs

The purpose of this site is to create a community for BART riders who are willing to share good and bad experiences. Through this site we are hoping to share with other riders/employees and let our voices be heard to BART management that BART is important


New cars

Sat, 03 Mar 2018 20:58:31 +0000

Hey everyone....haven't posted in forever but was curious, has anyone ridden the new BART cars yet?

How to get a seat

Sun, 25 Feb 2018 21:56:36 +0000

There are lots of complaints about overcrowding, but sometimes there are relatively empty cars at one end or the other. That doesn't help much if you're boarding a packed car. Anyone have hot tips for finding an empty seat? Thanks!

Bug bites on the BART

Thu, 22 Feb 2018 05:03:07 +0000

Bug bites on the BART I commute on the BART five days a week from the Pittsburgh Baypoint station and the last few days I have noticed bug bites on my back, the back of my legs, my stomach, and ankles. I've noticed that only after riding the BART I'm super itchy and I constantly have new bites after getting off? I've checked my bed there's nothing! Is there is anyone else getting this same thing happening to them? I spend a lot of money to ride the BART and Yesterday as I was sitting in my seat a flea jumped on my leg or at least I think it's a fully I don't know the difference and bugs! Has anyone else been having this happen lately?

Please sign my petition to request greater police presence

Thu, 23 Nov 2017 07:58:45 +0000

Dear readers,

I'm a disabled BART rider who takes BART to work five days a week. Due to the increase in crime in the recent years, I feel very unsafe on BART. Many fellow riders feel the same way. Please read and sign my petition to request greater police presence at BART.


high cost of parking fines for parking violation- Permit required 4-10 am $75

Mon, 04 Sep 2017 07:08:27 +0000

My daughter takes BART to San Francisco City College 3 times a week. Last Monday 8/24/17, she could not find a parking spot and had an EZ Rider parking tag hung from the rear view mirror. My daughter works 40 hours a week making $13/hr and has to take BART 3 times a week to San Francisco. First of all, 99% of BART Commuters are working class people, and parking fees used to be $1.00/day, and it went up to $3.00 per day while working class commuters' wages have not kept with these increases. So, the relationship between BART and its customers are not very good. My daughter was in a hurry and since she could not find a free parking space, it was already 9:33 am (27 minutes remaining for the permit to expire), and there were plenty of unoccupied parking spots marked for Permit required from 4 am to 10 am. She parked illegally for the remaining 27 minutes there was almost 95 to 98% of the permit parking spots were free. Well, when she returned from San Francisco to Union City BART station, she found a ticket on the windshield for $75. It seems that BART management officials are completely detached from the working class in the Bay Area. To fine working class commuters $75 for parking in a permit area at 9:33 am while there are 95% of free parking for this area is just plain unconscionable. With the high cost of living in the Bay Area and the hardship that working class commuters experience every day just to reach work so they can pay for the bare necessities to continue to survive in this area, it is appalling that BART Management officials had decided to castigate those of us who work for a living by imposing a high-cost fine ($75) that 99% of us (working class commuters) can not afford. BART Management Officials, please ride BART, and look around you to see and learn about your customers. They are working class and they are taking BART because they can not afford to drive or park to San Francisco. I wrote to the BAY AREA Rapid transit system pleading for a relief or consideration and received a cold reply stating the fact that the car was parked in the permit areas illegally, and the fine of $75 stands. I want to challenge these fines that BART Officials impose on us. I would like to know how did they come up with a fine of $75 for parking in a permitted area in Union City while there are almost 95 to 98% free parking spots in this area. May I propose a conscionable solution to this outrageous cost of fines. 1. Why do you have so many designated parking spots for Permit Area parking? Have you evaluated the occupancy rates for these Permit parking areas by station? Why is the permit from 4 to 10 am? Why are 95-98% of these permitted parking spots are always unoccupied in Union City Station? 2. Instead of castigating and punishing working class commuters when they commit a minor parking violation and create a bad hostile relationship with BART Customers (The Working Class Commuters), and create a great deal of animosity and resentment between the public and BART, wouldn't be more constructive to extend an olive branch and try to show compassion and understanding to the plight of the working class in the BAY area. BART's objective is to change or modify the behaviors and build a good relationship with the working class commuters (BART Customers). By severely punish your customers with high-cost parking fine of $75 for 1st-time violation is not going to build a good relationship with your customers (working class commuters). BART Management Officials must be smart, and reasonable. By issuing a warning citation for the 1st offense, followed by a $25 fine for the 2nd offense, and followed by $50 fine for all subsequent offenses would demonstrate that BART Management is interested in building a good working relationship with its customers and being smart and reasonable. The current relationship between BART and its customers is not good. Forums: Parking[...]

Daily Police Logs

Sat, 22 Jul 2017 17:33:23 +0000

According to SF Gate, as of July 18, BART is again making available the daily crime logs. Specifically, what are the steps or where is the exact link to where one CAN sign up to be put on the email list for, or find, these daily police logs, again now being offered?

Note, I am NOT asking for the website which they briefly offered (that contained no details) but does not contain the dailyy crime logs. Frankly, I'll bet a million dollars this is a publicity stunt for "transparency" and these logs really aren't available -- but I'm happy if anybody can prove me wrong (but you can't I know).

Holiday schedule - 8 car trains?

Wed, 28 Dec 2016 18:10:30 +0000

BART is running fewer trains during the holiday schedule. So, you would think they would have more cars available, right?
Wrong. Nothing but 8 car trains on the Pittsburg/Baypoint line at peak commute times. BART thinks there's less ridership for the holiday, but I don't see it. The trains are still packed, even after 9:00 a.m. I'm really sick of the lies and excuses for why they can't run 10 car trains when they are needed most. They keep saying new cars are coming, but not for another year. Where are all the extra cars during the holiday schedule?
The most obvious answer is that BART can't keep enough employees around during the holidays, so the riders just have to suffer the consequences.
I also recently discovered that the 3.5 billion dollar bond measure won't be used to buy any new train cars. How does a system get 3.5 billion dollars and not address their biggest problem? BART is the worst run transit system I've ever experienced. The Bay Area should be ashamed to have such a piss poor mass transit system for the amount of money here. I can't wait to retire so I'll never have to get on another BART train.

Dublin/Pleasanton Parking in afternoon

Wed, 14 Dec 2016 21:08:49 +0000

Although this forum may seem dead, perhaps someone can enlighten me about the prospect of making a one-time trip from Dublin/Pleasanton to SFO. I would need to secure handicap parking sometime around 3:00 to 3:30 PM and return back later that evening around 8:00 PM. The handicap is not severe but involves limited walking. Just wondering if things start to clear out by that time in the afternoon. Anyone?


Which Communications-Based Train Control (CBTC) System Should BART Implement In The Future?

Thu, 27 Oct 2016 19:46:10 +0000

Bombardier CityFlo 650
0% (0 votes)
Thales SelTrac
0% (0 votes)
Alstom Urbalis
0% (0 votes)
Siemens TrainGuard MT CBTC
100% (1 vote)
Invensys Sirius
0% (0 votes)
Ansaldo STS CBTC
0% (0 votes)
Total votes: 1

Bart Station agent position

Sun, 16 Oct 2016 21:05:54 +0000

Does anyone know the status of next bart station agent class I'm on list but don't have a clue on what's going on hr will say nothing
Thanks it's been couple months since oral interview.
Or has any other candidate heard anything? forum?

Thu, 25 Aug 2016 23:58:31 +0000

Is there an online public forum to discuss the new Trip Planner on the site? I can't seem to find any. Thanks!

Inexcusable Employee Behavior

Fri, 29 Jul 2016 17:34:11 +0000

I've actually had very positive experiences with BART in general, I started a new job and am now doing the daily commute from the East Bay to SF and haven't had problems so far. That being said, this morning while trying to pay for my parking stall, the machine kept telling me to "see agent", so I did, and asked the woman in the glass office for assistance. She told me I didn't have enough money on my ticket, but since it was displaying $15 I showed some confusion, and simply asked for clarification. At this point she was very snippy with me and told me that's just how it was (granted I'm a newbie and can still make dumb moves, I'm the first to admit it) but this woman's anger proceeded to escalate far beyond necessary levels, and at one point she called me an "idiot for not comprehending anything she was saying", and that this conversation was over and she would no longer assist me. I was flabbergasted. This was after I'd asked how I could reload my ticket in order to pay for parking, since I was being told by every machine that I could NOT reload this particular ticket. I'm not blaming the error on BART, I'm sure if I were more experienced I'd known what to do and where my mistake was, but this woman's behavior toward me was inexcusable. To name-call a paying rider, calling me "stupid" and an "idiot", made my jaw drop. Once I'd finally managed to reload my card, I came back around to her office and politely asked what her name was. She did not look up nor acknowledge me, and when I asked, "you're not going to give me your name?" she laughed. At that point I said thank you and went on my way.

Bart is toxic

Thu, 21 Jul 2016 21:19:05 +0000

Rows of mercury filament lights line the trains and stations creating
Stagnant energy.

Discount Bart Tickets

Fri, 08 Jul 2016 03:42:51 +0000

Is there a way to buy a one time Senior Discount ticket on Bart for a round trip from Pleasanton to SFO Airport.
When I checked at the Pleasanton Bart Station they asked us to go and buy a clipper card.
I would think the Bart station should be able to sell these after we show them proof of age.
Anybody experienced this?

Advice from anyone using Pittsburg/Baypoint bart

Mon, 20 Jun 2016 21:45:27 +0000

Hey everyone,

Not rage related, but thinking about moving to brentwood and looking for info about the station.

What time does the daily parking fill up?
Is the travel time to SF really only an hour?
What is traffic like on 4 during morning and evening between bart and brentwood
Any info regarding park and rides (how long does it take to get to/from bart, parking availability/cost)
any recommendation for ride sharing/carpooling from brentwood to bart?

Thanks in advance.

Warm Spring Station

Sun, 19 Jun 2016 09:25:53 +0000

This station opening date has been delay over and over again for almost a full year. If this was a private company in Silcon Valley, a lot of people would have been terminated. The BART program manager for this projec should be fired immediately for his/her incompetency. After all, it took us less than 10 years to send men to the moon and back. Typical BART project funded by public tax dollar.

Petition for Safer BART

Sun, 03 Apr 2016 07:42:46 +0000

Petition for Safer BART:

Note: Your support is needed for the success of this petition. You may or may not like everything in the petition. Please sign and share if you like most of it. Thank you.


BART Police Please Do Your Job.

Tue, 22 Mar 2016 16:57:34 +0000

Homeless on Bart. This morning when the "shuttle" pulled into North Concord (only 6 cars long) there were three homeless people on one car taking up two seats each and causing the car to smell unbearably pungent. It was apparent they'd been riding the rails uninterrupted and planned to continue doing so dispute there being standing room only as the trained pulled out of the North Concord station. It really caused a big disturbance as one guy became livid over his inability to sit because of the homeless man yet the majority advocated for the homeless guys rights to not be "respected" despite. It turned in a moral platform for the self righteous to gang up on the man who insisted on sitting down while the Bart employee I had to summon from right outside the car to regulate stood there and asked what am I supposed to do? The crowd cheered on the employee's lack of willingness to get involved while the man wanting to sit down became further enraged. It all seemed to be about saying the politically correct thing over protecting the rights of riders.

Don't get me wrong I give to the homeless and have a soft spot in my heart for those less fortunate however Bart should not let this become a political issue by pandering to the movement because the appear righteous. If you pay for a seat no one should be allowed to take up two seats for any reason. Each person pays for one seat and that is BART's job to enforce not the public and public sentiment about how the homeless should be treat should have no standing when it comes to the paid ridership's rights. Whether the homeless man paid or not is not the question however the real question is do the homeless have more rights than the rest of us...yes on BART.

Bart please protect your one with authority rides the trains...not even during extenuating circumstance such as the Pitts/Bay Point outage when resources are few and patience is stretched. This is a potentially volatile situation ripe to explode. The courtesy clerks greeting us on the platform was nice, the free rider was nice however you have enough officers to monitors trains instead of working around stations while the action is going on on the train one monitors the goings on onboard train cars....creating is a powder keg. Bart keeps increasing the fares however their simple presence would increase the peace and safety for those actually paying to be on board their trains.

Interesting Difference Between 12th and 19th Street Stations

Thu, 25 Feb 2016 06:03:42 +0000

As many of you should know, the 12th and 19th street stations in Oakland are identical except for the fact that the bricks are different colors. Well, here's another difference between the two stations that I find to be interesting. You know how at both stations, there are several escalators that go directly down to the lower platform from the concourse. If you're riding an escalator down to the lower platform at 12th street, as soon as you get below the upper platform on the escalator, there are florescent light fixtures right above you, but at 19th street, there are no florescent light fixtures above the escalators that go to the lower platform. Does anyone know why that is?

Walgreens Clipper Card Purchase and Load Time

Mon, 11 Jan 2016 11:20:43 +0000

Just bought a Clipper Card from Walgreens along with an initial cash value load of $40. I was under the impression that this immediately transferred the value to the card. However, when I got home and registered the card, there was no balance on it. Am I waiting for the once-daily update from Walgreens to Clipper? Or do I just need to tag in at a BART station?

Don't let the doors bite you in the ass on your way out

Fri, 08 Jan 2016 23:33:56 +0000

I was switching trains at Montgomery on a rain day when everything was 5 behind. I was at the end of the group of people coming off the train, and the doors almost bit me in the ass before I could get off. The TO must have hit the close door button the second the doors opened at the platform. There was a cyclist with his bike standing on the yellow strip outside the door, patiently waiting for everyone to exit before he boarded. The doors slammed in his face and the train took off. I felt sorry for the dude, I hope he didn't need that Pleasant Hill train specifically.

Train Door Problems

Tue, 03 Nov 2015 21:29:30 +0000

The train I was on yesterday had a door problem. The auto announcement kept repeating that the door was obstructed, even though it was visibly closed. The Train Operator announced that he was leaving the cab to try to take care of the problem. The train departed shortly after that. I commend the Operator for taking the time to correct the issue so the train didn't have to go out of service. However, he failed to announce that the door had been manually locked out. When I reached my stop and tried to exit, the door didn't open and I tried to make my way to the other end of the car to exit. Of course, on a crowded train there was no way to get to the door before it closed and the train took off. It would have been nice to have an announcement that riders in that car would only have one working door. It would have also been nice to allow some extra time for riders to exit the crowded car with only one working door.
One step forward and two steps back for customer service. Nice try BART.

This incident also causes me to question why a train with a door problem has to be taken out of service if the TO has the ability to lock out a door. Are trains being taken out of service because a vindictive TO wants to "teach us a lesson" or are they just too lazy to leave the cab and take care of the problem?

SF Civic Center escalators -WTF?

Fri, 30 Oct 2015 21:21:29 +0000

Half of the escalators at Civic Center in San Francisco are down. Some have been down for weeks. The down escalator to the platform at the Grove Street entrance has been out of service for almost 2 months. C'mon, are parts really that hard to find?

Motor Scooter Parking at Orinda Station

Tue, 22 Sep 2015 00:47:27 +0000

Hi, I'm new to BART. Wondering if there is motor scooter parking at Orinda Station, and if so, where is it, what does it cost and is there a waiting list for parking spots? Thanks

Richmond escalator stopped abruptly, got back injury. BART paid pennies.

Wed, 26 Aug 2015 20:48:50 +0000

I was riding the BART escalator at the Richmond Station, which was packed with commuters and it stopped abruptly. I tripped down multiple stairs and strained my back per the ER. I filed a claim and BART and after 4 months BART's claim adjuster gave me a offer of pennies, stating that the incident was, "a case of questionable liability. While the escalator may have stopped abrupt enough for you to fall, the escalator was still within the code compliance." The amount only covered my doctor's visits and my time off from work.

I was told that the investigation was centered in two areas. One being the maintenance of the involved escalator and the other is determining the extent and claim settlement value of your injury claim.

Any Richmond rider knows that the escalators are down more than up. After my injury the escalator was down the weeks of 5/4, 5/11, 5/20 - 5/22 and finally a sign was posted that it would be down from 5/22 - 6/7. The stairs were completely replaced and since then, the escalator has been down again.

BART own up, your escalators are not within compliance.

An open letter to the pricks who ride BART, and any other means of public transport for that matter.

Sat, 15 Aug 2015 01:15:41 +0000

I’ve been riding BART for the last four months and I have witnessed and experienced more rudeness and inconsideration during that time than I have elsewhere in my life over the last five years. And today’s experience takes the cake. The BART regulars know how to line up to get on the train, and ride the escalators, etc. If someone has special needs no one has a problem with them going to the front of the line. Today, this “man” pushing a single child double-wide stroller roles up, parks at the front of the line, pulls out his cell phone and makes a call; making an obvious effort to pretend not to see the rest of us. When the train arrives he pushes his way in inhibiting the people getting off from exiting without having to dodge him. The rest of us all file in and I head for the area where disabled people park their mobility aides. Now then, I’m legally (and hopefully temporarily) disabled and I use a eRazor scooter to get around as I can’t walk more than a few yards without excruciating pain in my left foot, due to bone spurs and a pinched nerve. But I don’t broadcast that fact and I don’t have a disabled sticker on my scooter because DMV won’t issue one to a vehicle that does not have a license. Anyway, I start to head for one of the seats reserved for disabled people so I can keep a close eye on my scooter. (I tie it down when I park it but twice its come loose and I don’t want anyone to get hurt by it as it is rather heavy.) As I approach the seat this jerk’s 3 year old is whining that he wants to sit in the reserved seat but only if his dad will sit next to him. But the seat next to the open one is already taken. While the dad is trying to dissuade the kid I take the seat, and happen to be next to a pregnant woman (who is also entitled to those seats.) Now this is where it get’s “interesting”. After I sit down, the dude looks down at his son and says “see what happens with people like that?”, seemingly referring to me. I thought WTH?!?!? Did I hear that correctly? I looked up at him but chose to ignore the snark. When we came to the very next stop, the women next to me got off as did many other people. I looked up at the dude, patted the seat next to me and said “he can sit here.” Then the dude looks at me, then at his son and says “we don’t sit next to people like you.” WTF?!?!? He turns with his kid to go to a pair of open seats and I say “sorry but I’m disabled. I have a bad foot” and he says to me as he passes “I hope it stays disabled.” ARE YOU FREAKING KIDDING ME?!?!?!? Like I deprived your brat from sitting in the seat he wanted? This isn’t Gymboree or Chucky Cheese. What kind of parent are you? But, as usual, I took the high road and didn’t react or say a word but oh how I wanted to. Oh how I wanted to. So, to that prick I will just say this. (And you can be thankful I didn’t have a piece of paper with me or I would have written this down and dropped a note in your stroller as I walked out.) Oh, and that would be the stroller whose wheels you forgot to lock and I caught for you so it didn’t roll into the people standing in the door way when the train stopped, you putz. “Dear asshole. I am disabled and that’s NOT a choice. You are an asshole and that IS a choice. If you don’t want your son to grow up to be an asshole too you might want to try to be a better role model. My in[...]

Shutting down part of the system

Fri, 10 Jul 2015 07:51:00 +0000

BART has had two major unplanned service stoppages in the past few weeks, both caused by fires. The first one was between Pleasant Hill and Walnut Creek, and the second near Fruitvale. In each case, in addition to stopping service at/between the affected stations, they also stopped service to adjacent stations (no service between Lafayette and Concord, or Lake Merritt and San Leandro). My question is simple: Why?

I want to be clear: I'm not bashing BART here. I assume they had a good reason to stop service where they did, I just don't know what it is. In the Pleasant Hill incident, it looks like there are sufficient crossovers to turn the Pittsburgh / Bay Point trains around at Walnut Creek, and the SFO trains at Pleasant Hill. I didn't look as closely at the track configuration on the Fremont line, but I'd be surprised if the lack of crossovers was the only reason they set the size of the shutdown how they did. What other factors come into play here? Can the third rail power not be shut off in small enough segments? Is there something about the crossovers that I'm missing? Passenger capacity issues? (I call bullshit on that one for the Pleasant Hill incident; Lafayette was in total gridlock)

Injuries from Fare Gates

Tue, 16 Jun 2015 18:33:15 +0000

I met someone recently who sustained serious injury as a result of a fare gate that had been open suddenly slamming shut on her. Has anyone else experienced injury from the gates or heard of any reported incidents? I saw a post from 2007 basically complaining of the same type of injury.

Anyone have/hear of similar occurances?

You want what?

Sun, 07 Jun 2015 18:27:03 +0000

So there I am, it's closing time and I'm visiting an agent at the end of the line. The last train to anywhere has long gone and it's just the last two from SF on approach. I'm standing there at the booth choppin it up with the the BPD officer while he waits to sweep out passengers of the last train. Guy walks up and says he wants to go back to SF. The Agent is locking up the bathrooms so I give him the bad news. "Sorry, no more trains going back out until 4:am." I notice some form of impairment has this guy on time delay as he stares at me. "That's 3 hours from now." I say to further assist the non-working math center of his brain. "But I need to go the other way." he said. "And BART can take you at 4:am when it opens in three hours." I see the BPD officer smirk because he gets to see this happen to someone else besides himself.

"Trains are all going to the train yard from here." I say this just as one rolls through the platform headed to the yard. "Have one of them take me to San Francisco." "No, they are going to the train yard to be cleaned for the morning commute, not going towards San Francisco until 4:am." I can see the un critical thinking skills pondering our circular conversation while on time delay. The BPD is starting to chuckle but I gotta keep stone face and soft shoe my conversation or this guy will go all toddler tantrum style on me.

"Have them send a train for me from the train yard now." his stroke of genius fueled via some recreational substance. "Allow me to challenge your thought process. You want BART to prepare a train while having the whole system stay open and have everybody stay late just to come here and and give you a train to ride back towards San Francisco?"
Delighted that I finally understood him and what needed to happen he replied "Yes."

I could still hear the BPD laughing as he went to the platform. Just then the Station Agent walked up from closing the station grills and asked;

"You want what?"


Wall Street Journal cost of living.

Sat, 23 May 2015 23:30:35 +0000

There is no US state where the minimum wage will pay the rent: At least 60 to over 80 hours a week needed for market-rate one bedroom apartment
A San Francisco household would need to make $39.65 an hour to afford the market rent for a two-bedroom apartment, according to a new report that highlights a wide gap between stagnant incomes and rising rents in many parts of the country.
Around the country, renter households would need to make $19.35 an hour working full time to afford a two-bedroom unit, which is $4 more than the estimated average wage of U.S. workers, according to the report released Tuesday by the National Low Income Housing Coalition.
Rental affordability has grown as a challenge in recent years due to a number of factors, including increasing demand as more people choose to rent or are forced to because they can’t get mortgages; a relative lack of rental construction in recent years in comparison to past cycles; and stagnant wage growth.
There is no state in the country where someone earning either the state or federal minimum wage can afford a market-rate one-bedroom apartment, according to the report. A minimum wage worker would need to work 86 hours per week to afford a one-bedroom apartment.
The researchers looked at much a family would need to make to keep its rental costs at a reasonable level–30% of its income–to afford rent and utilities on a modest rental unit in a short amount of time, as defined by the Department of Housing and Urban Development.

San Francisco was the most expensive metropolitan area, followed closely by Stamford-Norwalk in Connecticut, where a typical two-bedroom apartment demands that income earners in the household make a combined $37.37 an hour working full-time, according to the report.

The most difficult state in which to afford rent was Hawaii, where a household would need to make $31.61 an hour to afford a two-bedroom rental, meaning you would need to work more than 4 full-time jobs at minimum wage to afford an apartment.
Close behind were Washington, D.C., where households need to earn $28.04 to afford a two-bedroom apartment, and California, where rent demands a household earn $26.65 an hour. In both of those places, households would need to work three minimum-wage jobs to make rent on a two-bedroom home.

And people still believe I'm overpaid at $31/hr. Middle class income single parent with 1 pre-teen and people flame and hate.