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NHAIS Notes



NHAIS Notes is a way for the New Hampshire State Library to disseminate information about NHAIS programs and issues. The mission of the New Hampshire Automated Information System (NHAIS) is to promote and improve access to library and information resour



Last Build Date: Fri, 23 Sep 2016 12:14:17 +0000

 



Van Delivery Overflow Bins

Thu, 22 Sep 2016 19:40:00 +0000

Often times, a van driver will need to drop off an "overflow" bin at a library while delivering materials on the van delivery route. If you receive an "overflow" bin on your delivery day, please make sure that you return it the next time the van stops at your library.   These bins belong to the State Library and often are in short supply due to the volume of materials being transported. Your cooperation in the speedy return of these bins would be appreciated by all of the van drivers.



Brief NHU-PAC searching interruption Thurs. 9/22 7:35am

Wed, 21 Sep 2016 17:27:00 +0000

There will be a brief interruption of NHU-PAC keyword searching starting at 7:35 a.m. on Thursday, Sept. 22.  This is to allow installation of updated keyword indexes.  Searching will be restored within 5 minutes.



Columbus Day - Van Delivery Service

Wed, 21 Sep 2016 14:37:00 +0000

The NH State Library is OPEN on Columbus Day, Monday, October 10, 2016, which means the Van Delivery System will be running.  If you are a Monday delivery and your library is closed for the day (and the driver doesn’t have a key/alarm code for delivery) please let us know by Thursday, October 6th, 2pm, by calling the Circulation Desk (271-2616).  



NHU-PAC ILL class October 4

Mon, 19 Sep 2016 16:21:00 +0000

NHU-PAC interlibrary loan training will be offered online on the morning of Tuesday, October 4.  See the "How to Register for Classes" section on the NHAIS Services training page for details and to sign up for classes.

Registrants will be sent login information on the day before the class.  We're using GoToMeeting for this.  You can check out the GoToMeeting FAQ page (especially the Attending a Meeting, Webinar or Class section) ahead of time to get an idea of how it works and whether your equipment meets the minimum standards.  You don't need a microphone--a text chat option will be used for questions or comments from participants.  You should be able to hear the instructor's audio through speakers/headphones/earphones attached to your computer but there's a dial-in option (regular long distance phone charges apply) if needed for audio.

If you have questions about NHU-PAC training or using the online registration system, contact the NHAIS Help Desk via e-mail or phone 271-2141.



Interlibrary loan with New Hampshire colleges

Mon, 12 Sep 2016 17:09:00 +0000

With schools back in session, NHU-PAC ILL users selecting lender strings will now see check boxes next to the names of numerous schools--check boxes that had disappeared during summer vacation, when school libraries weren't staffed to check for ILL requests.  Users may still see a lack of check boxes next to the names of several colleges.  While these colleges have holdings displayed in the NHU-PAC, they aren't using the NHU-PAC to receive ILL requests.  You can still request materials from these colleges through other channels--check out the NH Colleges and ILL page on the NHAIS Services website for specifics.



No NC van Thurs. 8/25

Thu, 25 Aug 2016 13:03:00 +0000

Due to illness, today’s North Country van route is cancelled. We apologize for the inconvenience. The following libraries will not receive delivery today:                Thursday Whitefield White Mountains Regional High School Lancaster Groveton Stratford Colebrook Errol Milan White Mountains Community College, Berlin Gorham RandolphJefferson Donna GilbrethSupervisor, Reference and Information Services SectionNew Hampshire State Library20 Park StreetConcord, NH 03301603-271-2060donna.gilbreth@dcr.nh.govwww.nh.gov/nhsl[...]



Van Delivery News - September 2016

Tue, 16 Aug 2016 17:52:00 +0000

The NH State Library will be CLOSED on Monday, September 5, 2016, in observance of Labor Day. There will be NO VAN DELIVERY on this date.

For a complete list of all of the holidays the State Library is closed, please visit http://www.nh.gov/nhsl/services/librarians/van_delivery/instructions.html (the van delivery instructions) and scroll down to "NO Van Service".

If for any other reason (e.g. bad weather) van service on a particular route(s) does not operate, libraries will be notified via an e-mail message and this blog. If your library does not receive van service on a particular day, please check your e-mail and this blog before calling the State Library.

Please remember to properly label each item which you are sending via the Van Delivery Service. This will help ensure these items make it to the correct destination in a timely manner.

If you need a refresher on how items should be marked for the van, please refer to the Van Delivery Service - Instructions, http://www.nh.gov/nhsl/services/librarians/van_delivery/instructions.html, and scroll down to number 3 of the guidelines, "Addressing material to be sent on the van".

To print a current van directory list arranged in alphabetical order by library, please use the PDF version which is available at http://www.nh.gov/nhsl/services/librarians/van_delivery/documents/vandirectory.pdf

You will need Adobe Acrobat Reader to view and print this pdf file. If you do not have it installed on your machine, you may down load it for free from http://www.adobe.co.uk/products/acrobat/readstep2.html

Due to the ever increasing load of materials transported by the New Hampshire State Library van delivery system, our vans can reach maximum capacity before the end of a van route, especially following long weekends and holidays. Our drivers can decline to accept materials if they feel they cannot fit them safely on their van. We are also asking libraries to please be aware of volume during times when there is likely to be a problem. You should prioritize your materials to be picked up, in case some items must be left until the next van pick up. That will allow us to immediately transport the most important items as quickly as possible.

If you have any questions you may contact Donna Gilbreth at 271-2060 or Diana DeCota at 271-2206.



Brief NHU-PAC outage Thu. 8/4 7:35am

Wed, 03 Aug 2016 15:11:00 +0000

The NHU-PAC will be offline for about 10 minutes starting at 7:35 a.m. on Thursday, August 4, to allow implementation of some system updates.



NHAIS Help Desk closing early Fri 7/22

Wed, 20 Jul 2016 19:03:00 +0000

The NHAIS Help Desk will close at noon on Friday, July 22.  We'll be back open for business at 8 a.m. on Monday the 25th.



Van McLeod

Mon, 18 Jul 2016 17:18:00 +0000

The Department of Cultural Resources is deeply saddened to announce that our long-time commissioner, Van McLeod, passed away this morning at 5 a.m. at Concord Hospital.Van was first confirmed to the position of commissioner in 1992. He brought to the job an extended background in theatre, film, rock concert production, event planning and promotion. Throughout his time in state government, he was a tireless champion for culture in all of its forms: the arts, film and television, historical preservation and libraries. He was as well known for his humor and compassion as he was for his devotion to supporting culture statewide. Van won many awards and accolades throughout his career, but perhaps the award he cherished most was the recognition that he was a great guy, universally liked and respected.Arrangements will be announced in the near future.[...]



NHAIS-L and NHAIS-ILL back in business

Thu, 07 Jul 2016 12:28:00 +0000

 Thursday, July 7: Here’s the official word this morning from Linda Sheldon at the N.H. Dept. of Information Technology: “Good morning everyone.The Lists have been fixed and tested, all seems to be working correctly.Everyone is free to send messages.”As a workaround in recent days, Christine Martin has been forwarding messages intended for NHAIS-L and NHAIS-ILL via the NHAIS Help Desk mailbox (thank you!) but please don’t send any more messages for the lists to that mailbox.  Address your messages directly to the appropriate list.  Thank you.[...]



NHAIS-L, NHAIS-ILL Workaround for Wednesday 7/6

Wed, 06 Jul 2016 17:45:00 +0000

We're extending our relay of messages to the NHAIS-L and NHAIS-ILL e-mail lists today until 3:30. Work continues to restore service to both lists. Instructions for the relay were sent out to list subscribers.



NHAIS-L, NHAIS-ILL Workaround for Tuesday 7/5

Tue, 05 Jul 2016 15:06:00 +0000

We're extending our relay of messages to the NHAIS-L and NHAIS-ILL e-mail lists today until 3:00. Work continues to restore service to both lists. Instructions for the relay were sent out to list subscribers.



NHAIS-L, NHAIS-ILL workaround for Friday 7/1

Fri, 01 Jul 2016 12:50:00 +0000

Friday, July 1: Today only, between 9 a.m. and 3 p.m. only, NHAIS Services will relay messages to the NHAIS e-mail lists while work continues to restore normal service on those lists.  Instructions on the workaround have been sent to subscribers.



Brief NHU-PAC outage Thurs.6/30 2:25pm

Thu, 30 Jun 2016 18:21:00 +0000

Thursday, June 30: There will be a brief interruption of NHU-PAC service starting at 2:25 this afternoon to address some performance issues.  The NHU-PAC should be back online by 2:35.



Listserv Problem Update (6/28/16, 11:41am)

Tue, 28 Jun 2016 15:41:00 +0000

NH Dept. of Information Technology has looked into the listserv problem and this is what they reported back to us a few minutes ago:“It appears that a change was made to the state’s mail server and it created this problem, and perhaps others.  We are in hopes to have this problem fixed by the end of the week.”There is no need to continue forwarding the server rejection messages to the NHAIS helpdesk.[...]



NHAIS Listserv Issues

Tue, 28 Jun 2016 13:50:00 +0000

We seem to be having issues with both the NHAIS-L and NHAIS-ILL listservs. We have notified the state's IT department about this and as soon as we get more information from them, we will send out an update. Until then, please forward your emails with error messages to us at the NHAIS help desk (nhu-pac@dcr.nh.gov).



Brief NHU-PAC searching outage Wed 6/22 7:35am

Tue, 21 Jun 2016 18:56:00 +0000

There will be a brief interruption of NHU-PAC keyword searching on Wednesday, June 22, starting at 7:35 a.m.  Searching service should be restored by 7:40 a.m.  This outage is to allow installation of rebuilt keyword indexes.



Van Delivery News - July 2016

Mon, 20 Jun 2016 13:48:00 +0000

The N.H. State Library will be CLOSED on Monday, July 4, 2016 to observe Independence Day.  There will be NO VAN DELIVERY on that date.For a complete list of all of the holidays the State Library is closed, please visit http://www.nh.gov/nhsl/services/librarians/van_delivery/instructions.html (the van delivery instructions) and scroll down to "NO Van Service".If for any other reason (e.g. bad weather) van service on a particular route(s) does not operate, libraries will be notified via an e-mail message and this blog. If your library does not receive van service on a particular day, please check your e-mail and this blog before calling the State Library.Please remember to properly label each item which you are sending via the Van Delivery Service. This will help ensure these items make it to the correct destination in a timely manner.If you need a refresher on how items should be marked for the van, please refer to the Van Delivery Service - Instructions, http://www.nh.gov/nhsl/services/librarians/van_delivery/instructions.html, and scroll down to number 3 of the guidelines, "Addressing material to be sent on the van".To print a current van directory list arranged in alphabetical order by library, please use the PDF version which is available at http://www.nh.gov/nhsl/services/librarians/van_delivery/documents/vandirectory.pdfYou will need Adobe Acrobat Reader to view and print this pdf file. If you do not have it installed on your machine, you may down load it for free from http://www.adobe.co.uk/products/acrobat/readstep2.htmlDue to the ever increasing load of materials transported by the New Hampshire State Library van delivery system, our vans can reach maximum capacity before the end of a van route, especially following long weekends and holidays. Our drivers can decline to accept materials if they feel they cannot fit them safely on their van. We are also asking libraries to please be aware of volume during times when there is likely to be a problem. You should prioritize your materials to be picked up, in case some items must be left until the next van pick up. That will allow us to immediately transport the most important items as quickly as possible.If you have any questions you may contact Donna Gilbreth at 271-2060 or Diana DeCota at 271-2206.Thank you for your cooperation in this matter.[...]



New Library Directory & Your Library

Wed, 08 Jun 2016 15:59:00 +0000

Hi Everyone, Short Take-away: ·         Your library will not be listed in the new library directory if you do not add the information electronically. ·         The information you added previously can be updatedto include more people! The Whole Story: The currentNH library directory will be replaced in the near future with a different kind of directory. The new directory will depend completely on electronicself-reporting. Each month a copy of the data will be made available on an editable Google sheet for editing. If you have edits or would like to include additional information at this time, please use the editable Google Sheet. If your library is not listed in the directory, please take a moment and complete a new entry with this Google Form. (Do NOT use the editable Google Sheet to add a new library.) Release Notes: Please read! ·         I’ve received requests to add information foro   Assistant Directoro   Reference Librariano   Changing the Youth Librarian to Children’s and Teen Librarians§  All “Youth Librarian” data was renamed “Children’s Librarian” §  Please make whatever necessary changes on the editable Google Sheet. ·         Please add http:// to the library website when adding a new library. ·         Please enter the phone and fax number as 603-123-4567 x 999·         Only select “No ILL Delivery” if you do not receive any ILL materials – even at another location. ·         The ZIP code loses its preceding zero on the spreadsheet, but don’t worry, I can restore it. ·         Please only add one person to each field. The directory cannot handle two email addresses in one field. ·         If you must add additional information, let’s try a “Notes” field. I cannot promise that I can make it work, but I will try. Here is the Betaversion of the new directory:http://directory.nhlibraries.org There are not enough libraries listed here yet to replace the current (outdated) library directory. Please check your library’s status and add a new entry, if necessary. Thank you for your help with this! Bobbi Bobbi SlossarTechnology Resources LibrarianNew Hampshire State Library 20 Park StreetConcord, NH603.271.2143[...]



ILL training June 23

Mon, 06 Jun 2016 19:20:00 +0000

NHU-PAC interlibrary loan training will be offered online on the morning of Thursday, June 23.  See the "How to Register for Classes" section on the NHAIS Services training page for details and to sign up for classes.

Registrants will be sent login information on the day before the class.  We're using GoToMeeting for this.  You can check out the GoToMeeting FAQ page (especially the Attending a Meeting, Webinar or Class part) ahead of time to get an idea of how it works and whether your equipment meets the minimum standards.  You don't need a microphone--a text chat option will be used for questions or comments from participants.  You should be able to hear the instructor's audio through speakers/headphones/earphones attached to your computer but there's a dial-in option (regular long distance phone charges apply) if needed for audio.

If you have questions about NHU-PAC training or using the online registration system, contact the NHAIS Help Desk via e-mail or phone 271-2141.



Van Delivery News - North Country Route, Wednesday, June 8, 2016

Wed, 01 Jun 2016 16:52:00 +0000

The North Country Van Delivery route for Wednesday, June 8th, is going to run on Monday, June 6th, due to not having a sub driver for that day.  The affected libraries are:

Plymouth
Rumney
Wentworth
Warren
Orford
Piermont
Haverhill
North Haverhill
Woodsville
Bath
Lisbon Regional High School
Lisbon
Littleton
Bethlehem

Thank you for your cooperation.




CD van route Thursday this week

Tue, 31 May 2016 17:09:00 +0000

The Capital District van route will run on Thursday this week, instead of the usual Wednesday due to scheduling issues. Below is a list of the affected libraries:Book Bag Storage HopkintonBowNH HospitalTalking Books Division, NH State Library Allenstown Pembroke ChichesterLoudonCanterburyBoscawenNH Law LibraryNHTI, Concord's Community College NH HospitalDonna GilbrethSupervisor, Reference and Information Services SectionNew Hampshire State Library20 Park StreetConcord, NH 03301603-271-2060donna.gilbreth@dcr.nh.govwww.nh.gov/nhsl[...]



Brief ILL interruption Tue 5/31 9am

Fri, 27 May 2016 17:13:00 +0000

Expect a brief (less than a minute) interruption of NHU-PAC's ILL program Tuesday morning, May 31, at 9 a.m.  The usual last-Tuesday-of-the-month server restart affecting the entire NHU-PAC will not happen this coming Tuesday because we were able to do the server maintenance normally done then earlier this week while addressing a problem with Z39.50 connections.



Brief NHU-PAC searching outage 3pm Tue 5/24

Tue, 24 May 2016 18:18:00 +0000

Tuesday, May 24: There will be brief interruption of keyword searching in the NHU-PAC starting at 3 o'clock this afternoon.  The outage will last between 2 and 5 minutes and is necessary to install updated keyword indexes.  During the outage, any keyword searches in the NHU-PAC will result in no hits.