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NHAIS Notes



NHAIS Notes is a way for the New Hampshire State Library to disseminate information about NHAIS programs and issues. The mission of the New Hampshire Automated Information System (NHAIS) is to promote and improve access to library and information resour



Last Build Date: Thu, 21 Sep 2017 20:13:02 +0000

 



No voicemail this weekend

Thu, 21 Sep 2017 15:28:00 +0000

Normally when there's nobody here at the NHAIS Help Desk to answer your call, or when we're busy on the line helping someone else, voicemail will record your message.  Our new phones even display a little red light that alerts us to your message.  This weekend, however, voicemail will be unavailable while the state's digital phone system is upgraded.  The outage begins early Saturday, Sept. 23.  Normal phone service should be restored by the time the State Library opens on Monday, Sept. 25, at 8 a.m.



Van Delivery News - Columbus Day - State Library IS Open

Tue, 19 Sep 2017 13:24:00 +0000

The NH State Library is OPEN on Columbus Day, Monday, October 9, 2017, which means the Van Delivery System will be running. If you are a Monday delivery and your library is closed for the day (and the driver doesn’t have a key/alarm code for delivery) please let us know by Thursday, October 5th, 2pm, by calling the Circulation Desk (271-2616).



NHU-PAC searching fixed

Fri, 15 Sep 2017 14:33:00 +0000

Friday, Sept. 15, 10:30 a.m.: In the time it took for Christine to post the message about NHU-PAC searching not working, I was able to stop and restart the searching service and all looks OK now.



NHU-PAC Searching

Fri, 15 Sep 2017 14:30:00 +0000

NHU-PAC searching is not working at the moment. We're looking into what the problem may be. As soon as it's fixed, we will let you know.



Villa Augustina School holdings

Wed, 13 Sep 2017 13:46:00 +0000

Although Villa Augustina School in Goffstown closed 3 years ago, there were still 6531 holdings for its library in the NHU-PAC...until yesterday.  Thanks to the folks at Goffstown Public Library for bringing this to our attention.  All Villa Augustina holdings have now been removed from the database.

As previously noted, holdings for UNH Durham were removed from the NHU-PAC over the summer at the library's request.  That created a lot of newly "orphaned" bibliographic records--ones without any holdings.  Work continues to remove these records from the NHU-PAC.  We're more than a third of the way through them now.



Children's and Teen Book Review at NHSL

Mon, 11 Sep 2017 13:17:00 +0000

This is just a reminder about the Children’s and Teen Book Review, which will be held this week at the State Library from September 11-14 (Monday through Thursday) from 8 a.m. until 4 p.m. each day.  Picture books as well as juvenile and teen fiction and nonfiction will be on display. Librarians are welcome to visit anytime during their convenience to look over the books, read reviews, and select a few books for their library collections. The books will be sent via van after the Review ends.



The list of titles at the Review is available on NHU PAC (Librarian’s Tools tab, then Children’s Book Review link). Questions should be directed to Ann Hoey, Youth and Adult Services Coordinator, at 603-271-2865.



NHU-PAC back online

Fri, 25 Aug 2017 14:12:00 +0000

Friday, Aug. 25, 10:10 a.m.: Needed server maintenance has been completed and the NHU-PAC is back online for your cataloging, ILL, and reference needs.

More good news: we were able to do maintenance previously scheduled for next week.  The previously announced outage on the morning of Thursday, Aug. 31, will not be necessary.  There will, however, be a very brief interruption of the ILL program at 9 a.m. on Tuesday, Aug. 29.  This will last less than a minute.



NHU-PAC offline Fri 8/25 9:15-noon

Thu, 24 Aug 2017 15:53:00 +0000

The state's IT folks have informed us that they'll be installing critical security updates to the NHU-PAC's server operating system tomorrow morning (Friday, Aug. 25) starting around 9:15.  The NHU-PAC will go offline at that time.  Work should be completed by noon; an advisory will be posted here when the NHU-PAC is back up and running.

The ILL program is on a separate server which is not directly affected but be aware that catalog searches for ILL are tied into other parts of the NHU-PAC and will not likely function during this work.  If you go directly to the ILL program while the server work is underway you should be able to work with existing transactions but do not expect to be able to create new transactions.



NC Van Route Cancelled Today, Tuesday, August 22, 2017

Tue, 22 Aug 2017 10:40:00 +0000


Today’s NC Van Delivery route is cancelled.  The stops will get a delivery either Thursday or Friday of this week.  The affected libraries are:



Lancaster
Colebrook
White Mountains Community College, Berlin
Berlin
Jackson
North Conway
Conway
Madison
Bartlett
Twin Mountain



Sorry for the inconvenience.



Van Delivery News September 2017

Fri, 18 Aug 2017 13:00:00 +0000

The NH State Library will be CLOSED on Monday, September 4, 2017, in observance of Labor Day. There will be NO VAN DELIVERY on this date. For a complete list of all of the holidays the State Library is closed, please visit http://www.nh.gov/nhsl/services/librarians/van_delivery/instructions.html (the van delivery instructions) and scroll down to "NO Van Service". If for any other reason (e.g. bad weather) van service on a particular route(s) does not operate, libraries will be notified via an e-mail message and this blog. If your library does not receive van service on a particular day, please check your e-mail and this blog before calling the State Library. Please remember to properly label each item which you are sending via the Van Delivery Service. This will help ensure these items make it to the correct destination in a timely manner. If you need a refresher on how items should be marked for the van, please refer to the Van Delivery Service - Instructions, http://www.nh.gov/nhsl/services/librarians/van_delivery/instructions.html, and scroll down to number 3 of the guidelines, "Addressing material to be sent on the van". To print a current van directory list arranged in alphabetical order by library, please use the PDF version which is available at http://www.nh.gov/nhsl/services/librarians/van_delivery/documents/vandirectory.pdf You will need Adobe Acrobat Reader to view and print this pdf file. If you do not have it installed on your machine, you may down load it for free from http://www.adobe.co.uk/products/acrobat/readstep2.html Due to the ever increasing load of materials transported by the New Hampshire State Library van delivery system, our vans can reach maximum capacity before the end of a van route, especially following long weekends and holidays. Our drivers can decline to accept materials if they feel they cannot fit them safely on their van. We are also asking libraries to please be aware of volume during times when there is likely to be a problem (i.e. the week after a holiday closing). You should prioritize your materials to be picked up, in case some items must be left until the next van pick up. That will allow us to immediately transport the most important items as quickly as possible. If you have any questions you may contact Diana DeCota at 271-2206.[...]



Lakes Region (LR) Van Route Cancellation, August 18, 2017

Fri, 18 Aug 2017 12:54:00 +0000

The Lakes Region (LR) Van Delivery route is cancelled for today, Friday, August 18, 2017.  The affected libraries are:NH State PrisonHillBristolNew HamptonMeredithCenter HarborWolfeboroAltonGilfordLaconiaSanborntonSorry for the inconvenience.[...]



North Country (NC) Van Delivery Route Cancelled Today (8/17/17)

Thu, 17 Aug 2017 17:27:00 +0000

The NC Van Delivery Route is cancelled for today, Thursday, August 17, 2017.  The affected libraries are:Whitefield White Mountains Regional High School (closed for Summer)Lancaster Groveton Stratford Colebrook Errol Milan White Mountains Community College, Berlin Gorham RandolphJeffersonSorry for the inconvenience.[...]



Part of NC route delayed Wed. 8/16

Wed, 16 Aug 2017 12:29:00 +0000


Wednesday, August 16, 2017

NORTH COUNTRY WEDNESDAY ROUTE

Heather has an emergency.  She will be doing the 1st four libraries on her way back north.  The other libraries she will try to do, but, it will probably be later in the day.  Sorry for any inconvenience this may cause.

Plymouth
Rumney
Wentworth
Warren
Lyme
Orford
Piermont
Haverhill
North Haverhill
Woodsville
Bath
Lisbon Regional High School
Lisbon
Littleton
Bethlehem

 

Ruby Matott, ILL/N.H. State Library



North Country (NC) Van Delivery Cancelled Today

Mon, 14 Aug 2017 13:13:00 +0000

The NC Van Delivery route is cancelled for today, Monday, August 14, 2017.  The affected libraries are:

Plymouth
Campton
Thornton
Lincoln
North Woodstock
Franconia
Sugar Hill
Lisbon
Bath
Monroe
Dalton


Sorry for any inconvenience.



North Country (NC) Van Delivery Cancellation

Wed, 09 Aug 2017 12:13:00 +0000

The NC Van Delivery route is cancelled for today, Wednesday, August 09, 2017.  The affected libraries are:

Plymouth
Rumney
Wentworth
Warren
Lyme
Orford
Piermont
Haverhill
North Haverhill
Woodsville
Bath
Lisbon
Littleton
Bethlehem

Sorry for any inconvenience.



North Country (NC) Van Delivery Route Shortened Today (8/7/17)

Mon, 07 Aug 2017 16:08:00 +0000

Today’s (8/7/17) North Country (NC) van delivery route is being shortened.  The affected libraries are:Sugar HillLisbonBathMonroe Dalton[...]



Address Changes @NHSL

Fri, 04 Aug 2017 18:28:00 +0000

As of July 1, 2017 and the adoption of the New Hampshire’s state budget for Fiscal Year 2018-2019, the Department of Cultural Resources' four divisions - which includes the NH State Library - have combined with the Division of Parks & Recreation and Division of Forest & Lands (both formerly divisions of the Department of Resources and Economic Development) to form the Department of Natural and Cultural Resources (DNCR).

The DNCR mission is to protect, preserve, promote and manage the State’s natural, recreational and cultural resources to support New Hampshire’s high quality of life and strengthen the experiences of our residents and guests.

As part of the creation of this new department everyone got new email addresses effective August 1. The old ones will still work for a while, but you should go ahead and update your address books.

We have changed the addresses on the NHU-PAC, NHAIS web pages, and blogs to the new format. Basically it is firstname.lastname@nh.gov for everyone and the NHSL staff directory has all the new addresses linked up.

General emails have also changed:
  • NHAIS Help Desk inquires, files for loading, ILL vacation notices, and any other message you want to be sure gets to NHAIS Services regardless of staff vacations, should be sent to nhu-pac@nh.gov
  • You can reach the NHSL Reference Desk at nhslref@nh.gov
  • You can reach the NHSL ILL staff at nhslill@nh.gov






ILL Contact Lists Updated

Wed, 02 Aug 2017 15:15:00 +0000

The printable contact lists of libraries who participate in NHAIS ILL have just been updated. They now include the days each library is scheduled for van delivery. The pdf documents are on the ILL Resources page, one sorted by town and one by HSA code.
If your contact info is incorrect on these lists please email corrections to the NHAIS Help Desk and we will update our records so the next publication of the lists will include your new info.




Connectivity problems fixed

Tue, 25 Jul 2017 17:54:00 +0000

Tuesday, July 25, 1:50 p.m.: The state's IT folks tell us earlier connectivity problems have been resolved.  The problem involved FairPoint Internet users trying to reach State of New Hampshire websites, including the NHU-PAC.



Connectivity problems

Tue, 25 Jul 2017 14:42:00 +0000

Tuesday, July 25, 10:40 a.m.: We've heard from a couple of libraries that couldn't get to the NHU-PAC this morning.  Further investigation showed they couldn't reach any State of New Hampshire sites.  The state's IT people are investigating.



NHU-PAC server maintenance interruptions this week

Tue, 25 Jul 2017 11:53:00 +0000

There will be a brief (less than a minute) interruption of NHU-PAC ILL service at 9 a.m. on Tuesday, July 25.  A general interruption of NHU-PAC service will start at 7:35 a.m. on Thursday, July 27, and last about 10 minutes.



Further database downsizing

Thu, 20 Jul 2017 15:26:00 +0000

Earlier this year more than 300,000 bibliographic records were removed from the NHU-PAC in a weeding of records that were in the database at least 5 years and had no library holdings.  Another reduction of similar size will take place over the summer as holdings from UNH Durham are removed.  This is being done at the request of the folks at UNH, who set up a mechanism for New Hampshire libraries to request materials directly from their catalog years ago but continue to be bothered by e-mail requests from libraries who found something in the NHU-PAC held by UNH.  (See our college ILL page for information about how to set up an account with UNH and other colleges and universities in New Hampshire.)

The UNH Durham holdings in the NHU-PAC haven't been maintained for a dozen years.  No holdings have been added or removed for UNH since 2005 so what's in the NHU-PAC is far from an accurate representation of what the library has.  It's also been many years since UNH Durham participated in the NHAIS ILL program--that's why you've never seen a check box next to the location when selecting a lender string.

There are 541,728 UNH Durham holdings currently in the NHU-PAC.  More than 300,000 of them are unique, leaving many "orphaned" bibliographic records once the holdings are removed.  The holdings and any records without holdings (provided they've been in the NHU-PAC at least 5 years) will be removed from the database this summer.

As with the weeding done earlier this year, this change should help streamline search results and make the NHU-PAC easier to maintain.  Having a smaller database should also save time and money when the NHU-PAC is moved to a new system.

Titles from academic libraries make up a small portion of the ILL materials carried by the State Library vans--about 3 percent during last fall's survey.  Still, we're grateful New Hampshire's institutions of higher learning are willing to make their materials available to other New Hampshire libraries through ILL.  If you have patrons doing scholarly research or just can't find what you're looking for in the NHU-PAC, check OCLC's WorldCat database.  You'll find holdings of UNH Durham and other Granite State colleges and universities listed there; you can then consult our college ILL page to see how to request materials from a particular site.






Brief NHU-PAC searching interruption Wed 7/19 2:30pm

Wed, 19 Jul 2017 17:11:00 +0000

There will be a brief interruption of NHU-PAC keyword searching beginning at 2:30 p.m. on Wednesday, July 19.  This is to correct an indexing issue and will affect the ILL program as well as other parts of the NHU-PAC.  Keyword searching should be restored by 2:35.



No NC Route Today, 7/18/17

Tue, 18 Jul 2017 19:39:00 +0000

Today's NC Route is cancelled.  The stops will be made up later in the week.

The affected libraries are:

Lancaster
Colebrook
White Mountains Community College, Berlin
Berlin
Jackson
North Conway
Conway
Madison
Bartlett
Twin Mountain



NHU-PAC Reviews and Summaries Fixed

Tue, 18 Jul 2017 18:44:00 +0000

Reviews, summaries and book covers have been fixed and can now be seen in the NHU-PAC.