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JetBlue CEO keeps no-overbooking policy

Tue, 25 Apr 2017 14:44:11 -0400

JetBlue Airways CEO Robin Hayes said Tuesday the carrier is sticking with its policy against overbooking, but high bumping statistics reflect changes to smaller aircraft.


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Frequent-flier review: Southwest, Delta have 'cheapest' U.S. awards

Tue, 25 Apr 2017 10:37:21 -0400

Analysis looked only at economy U.S. tickets, excluding international and business-class data.


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Easy ways to keep your pet safe while flying

Thu, 27 Apr 2017 10:55:58 -0400

Experts say there are a few easy things you can do to make sure you travel safely with your pet on the plane. Sean Dowling (@seandowlingtv) has more.


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Southwest will end practice of overbooking, CEO says

Thu, 27 Apr 2017 13:37:52 -0400

"It’s something we will be discontinuing very shortly,” CEO Gary Kelly told CNBC Thursday.


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United will give you up to $10,000 as part of big new changes

Thu, 27 Apr 2017 09:05:22 -0400

United Airlines is making 10 changes to ensure they they “always put the customer first”. Josh King has the story (@abridgetoland).



Urgent trip to the restroom gets passenger booted from Delta flight

Thu, 27 Apr 2017 08:20:26 -0400

Another video from an airplane has surfaced of this man getting kicked off a Delta flight, this time for using the restroom! Susana Victoria Perez (@susana_vp) has more.


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United announces 10-point plan to improve customer service

Thu, 27 Apr 2017 06:22:48 -0400

United Airlines announced a 10-point plan to improve customer service and laid out new details of the circumstances -- including its own four failures -- that led it to request the Chicago Aviation Authority to remove a recalcitrant passenger from a flight.



United Airlines is making these 10 customer-service policy changes

Thu, 27 Apr 2017 12:58:24 -0400

The changes are being implemented in the wake of the April 9 passenger-dragging incident.


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President Trump could ban laptops on flights from U.K. to U.S.

Tue, 25 Apr 2017 09:25:51 -0400

The laptop ban imposed by President Donald Trump on flights from middle east countries to the U.S. might be expanding. Susana Victoria Perez (@susana_vp) has more.


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This airline opens pop-up restaurant featuring their food

Mon, 24 Apr 2017 12:24:25 -0400

Airlines are not known for their outstanding food, but Air New Zealand thinks their cuisine is supreme. Keri Lumm (@thekerilumm) reports on their pop-up restaurant.


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Why your Bloody Mary tastes so good on the plane

Mon, 24 Apr 2017 12:21:34 -0400

The reason tomato juice tastes better on the plane has to do with cabin pressure messing with our tastebuds. Sean Dowling (@seandowlingtv) has more.


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FAA: Turbulence injuries jolt twice as many flights in 2016

Mon, 24 Apr 2017 07:47:44 -0400

Injuries included a gashed face, a fractured spine and second-degree burns from scalding water.


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Ask the Captain: Ignoring the seat belt sign

Mon, 24 Apr 2017 07:49:52 -0400

If the seat belt sign is illuminated, passengers should remain in their seat.


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Name that airport ...

Fri, 21 Apr 2017 12:12:02 -0400

Here is this week's "name that airport" photo. 


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Interview: Emirates remains 'bullish and confident about U.S.'

Fri, 21 Apr 2017 09:07:26 -0400

Emirates remains committed to the U.S., airline president says in interview with AP.


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Which expedited security program is right for you?

Fri, 21 Apr 2017 08:07:23 -0400

DHS unveils online tools to help travelers compare programs such as Global Entry and Precheck.


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Copa Airlines picks Denver to be its 13th U.S. destination

Thu, 20 Apr 2017 13:49:43 -0400

Panamanian carrier will fly to its Panama City base, which it calls the “Hub of the Americas.”


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World's busiest airport in 2016? It's Atlanta, again

Wed, 19 Apr 2017 20:33:25 -0400

Also: LAX moved past Chicago O’Hare to become the USA’s second-busiest airport (by passengers).


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Name that airport ... (Bismarck, N.D.)

Wed, 19 Apr 2017 20:32:08 -0400

UPDATE: The photo in this "name that airport" post is of North Dakota's Bismarck Municipal Airport.


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List: The world's 20 busiest airports (2016)

Wed, 19 Apr 2017 15:02:57 -0400

Atlanta topped the busiest airports (by passengers) for the 19th consecutive year.


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Delta leads airline pack in latest on-time arrival figures

Wed, 19 Apr 2017 09:19:06 -0400

But the latest figures are from February and don't capture Delta's operational meltdown earlier this month.


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United: Too early to say if bookings hurt by passenger-dragging incident

Tue, 18 Apr 2017 16:36:56 -0400

United says it's too early to tell if bookings have been impacted by the Flight 3411 fallout.


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2017 FlyerTalk Awards: The top loyalty programs are ...

Fri, 14 Apr 2017 09:05:43 -0400

Alaska Airlines and Qatar Airways scored big wins at the expense of American and Cathay Pacific.


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Happy birthday, 737! Boeing’s workhorse turns 50

Tue, 11 Apr 2017 13:16:38 -0400

Boeing made its first flight on its first prototype of the aircraft on April 9, 1967.


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Everyone wants better airports, but who pays?

Sat, 1 Apr 2017 16:03:05 -0400

There are a finite number of sources available for funding. And each is problematic in its own way.


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Why do we dress so badly when we fly?

Mon, 27 Mar 2017 15:55:10 -0400

You will feel better about yourself, and you will get more respect if you make a little sartorial effort.


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Boarding area no-nos: Bad behavior before takeoff

Mon, 6 Mar 2017 11:11:12 -0500

Now more than ever, what happens in the boarding area sets the tone for the entire trip.


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How early should you really arrive for your flight?

Mon, 20 Feb 2017 13:28:50 -0500

Do you go with the TSA recommended arrival times, which are more generous, or the airline times, which cut it a little closer?


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This 17-hour flight is now the longest in the world

Mon, 6 Feb 2017 16:02:06 -0500

Qatar Airways is new titleholder for the world’s longest regularly scheduled airline flight.


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Which seat is better: Window or aisle?

Mon, 13 Feb 2017 11:17:18 -0500

For air travelers, it's an enduring question, if not a source of countless arguments.


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Your guide to the new 'basic economy' airfares

Tue, 31 Jan 2017 12:53:41 -0500

The price difference between basic economy and regular economy may not be worth the perks you surrender.


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How to avoid an in-flight medical incident

Wed, 1 Feb 2017 07:48:32 -0500

Here are some of the conditions for which fliers should pay special attention.


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The fleet and hubs of United Airlines, by the numbers

Thu, 26 Jan 2017 08:35:58 -0500

United Airlines is the world's third-largest carrier as measured by both revenue and by passenger-miles flown. 


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Fliers' rights: You have fewer than you think

Tue, 11 Apr 2017 12:49:00 -0400

You may have an outdated idea of what you’re entitled to when your flight is delayed or canceled.


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Could these new planes be the end of jet lag?

Thu, 19 Jan 2017 11:59:45 -0500

The Boeing 787 and Airbus A350 create a more comfortable cabin environment for passengers.


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The habits of irritating fliers, ranked

Sat, 21 Jan 2017 20:37:19 -0500

Most people put seat-kickers at the top of the list of most infuriating behaviors.


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