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Last Build Date: Mon, 26 Sep 2016 22:44:28 +0000


Connection issues for email machines on homiemail-sub5 (RESOLVED)

Mon, 26 Sep 2016 17:08:53 +0000

Our admins are currently working on some of the machines that serve our mail service on the homiemail-sub5 mail cluster.  A few machines on the service are responding slowly, which is causing issues for some customers when attempting to send or receive mail, as well as delaying mail delivery. To determine if your mail is […]

New webmail changes! (RESOLVED)

Wed, 21 Sep 2016 21:08:08 +0000

As you may have noticed over the last several months, we’ve been transitioning from Squirrelmail (our older webmail software) over to atmail, which has a lot more features, a more modern interface, and is much better integrated into our new spam filtering system! After much testing, we are excited to announce that we are now […]

Spam Filtering Changes! (RESOLVED)

Tue, 20 Sep 2016 21:57:22 +0000

We are in the process of rolling out our new spam filtering service! This will begin at 3:00pm PDT, and should take roughly two hours. We will provide updates below as the changeover progresses. During this maintenance window, anyone who is using our current junkmail/anti-spam filtering will be switched to our brand new, much more […]

Scheduled DreamObjects Maintenance – September 20th 10AM PST (8 hrs) (RESOLVED)

Tue, 20 Sep 2016 18:56:56 +0000

On Tuesday, September 20th from 10am to 6pm, we will be upgrading Ceph, the underlying storage system of DreamObjects, to the “Jewel” release. The new release includes support for AWS signature version 4, features needed to enable static site hosting in the future, and fixes numerous bugs. We expect the upgrade process to last only […]

Network connectivity issue in US-East (VA) data center (RESOLVED)

Sun, 18 Sep 2016 13:19:26 +0000

We’re currently experiencing a network issue with a subset of shared servers (two rows) in our US-East (VA) data center. Our technical operations team is aware of the cause and they are working to restore connectivity as soon as possible. We sincerely apologize to those customers who are being affected by this issue. If you are […]

Live Chat Unavailable Wednesday, September 14th, 5:30am to Thursday, September 15th, 5:30am PDT (RESOLVED)

Tue, 13 Sep 2016 21:33:03 +0000

Our Live Chat support system will be unavailable starting this Wednesday, September 14th, from 5:30am to 5:30am (the following morning, 24 hours). We will be involving our support staff in our year’s end team meeting. We’ll be taking a company-wide look as we close out the year to discuss our performance and improvements moving forward. […]

WordPress 4.6.1 Security and Maintenance Release

Wed, 07 Sep 2016 17:00:37 +0000

Please upgrade to WordPress 4.6.1 (if you haven't magically been already).

DNS problems at our US-East Data Center (RESOLVED)

Tue, 06 Sep 2016 01:01:14 +0000

We are currently seeing problems with DNS at our US-East (Virginia) data center. This is causing sites to fail to load. To determine if your sites are hosted in our Virginia data center, please click on the Data Centers page in your DreamHost web panel and look for the data center name shown there. If […]

WordPress 4.6 Major Release Now Available

Tue, 16 Aug 2016 20:33:27 +0000

Time to upgrade your WordPress installs!

Discussion Lists Offline (RESOLVED)

Tue, 16 Aug 2016 01:28:52 +0000

Our admin team was just alerted to an issue with discussion lists. They are currently looking into this matter. At the moment, we do not have any details other than they are currently non functional. As soon as we have more information, we will be sure to update this post. Thanks for your patience. UPDATE […]