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The Chief Happiness Officer Blog





Updated: 2018-01-17T08:43:48Z

 



Client feedback

2018-01-17T08:43:48Z

I did two workshops in Belgium last week for a repeat client. Their feedback was simply this: “You are second to none. Thank you so much once again.” We also just calculated the average client rating for our last 300 speeches and workshops and it’s 9.6/10. That’s just awesome. UPDATE: Just got some more feedback … Continue reading Client feedback

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I did two workshops in Belgium last week for a repeat client. Their feedback was simply this:

“You are second to none. Thank you so much once again.”

We also just calculated the average client rating for our last 300 speeches and workshops and it’s 9.6/10. That’s just awesome.

UPDATE: Just got some more feedback from the same client:

We had 2 REALLY GREAT days with Alexander.

The response has been huge! The HR department is the most popular department for the moment 😊




How Pret promotes random acts of kindness

2018-01-15T09:57:47Z

I just learned that the Pret cafés have a really cool thing going: They let their employees do random acts of kindness by giving away free coffees. Pret’s CEO Clive Schlee explains it like this: A couple of years ago, Pret decided to channel the cash we could have spent running loyalty card programmes into … Continue reading How Pret promotes random acts of kindness

(image) I just learned that the Pret cafés have a really cool thing going: They let their employees do random acts of kindness by giving away free coffees.

Pret’s CEO Clive Schlee explains it like this:

A couple of years ago, Pret decided to channel the cash we could have spent running loyalty card programmes into a fund for each shop to spend on rewarding its customers. It was as simple as that. We didn’t tell our team members whom they should favour. We let them decide. They could welcome a new customer, cheer up somebody having a bad day or recognise a regular. They could use it to solve a problem. Like everything in Pret, it’s just about lots of individual human relationships, day after day after day.

I love that. Not only is it likely to make customers happy, it will also make employees happier at work because (as research clearly shows) when you do do nice things for others, makes you happier yourself.

As Schlee puts it:

Pret employees tell me that the freedom to give a free coffee is immensely empowering. It injects a random act of kindness into the day. It gives delight and hurts not.

What an incredibly simple but brilliant policy.




We JUST announced our 2018 International Conference on Happiness at Work

2018-01-09T14:13:33Z

I could not be more excited – we have just announced our ninth annual conference on happiness at work and this year’s program is better than ever. We have 11 international speakers and experts to share the theory and practice of creating happy workplaces. See the full program and get your tickets here. And you … Continue reading We JUST announced our 2018 International Conference on Happiness at Work

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I could not be more excited – we have just announced our ninth annual conference on happiness at work and this year’s program is better than ever.

We have 11 international speakers and experts to share the theory and practice of creating happy workplaces.

See the full program and get your tickets here.

And you can see 5 of the best speeches from our previous conferences here.




One of our clients won a prize for being happy

2018-01-02T12:02:49Z

I just got an email from Anders Pallesen, the HR director of Danish IT company Elbek & Vejrup. They recently made it to the top of the Danish Great Place to Work list and here’s what he wrote: Yesterday we won an award as the best IT workplace in Denmark. This journey started 3 1/2 … Continue reading One of our clients won a prize for being happy

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I just got an email from Anders Pallesen, the HR director of Danish IT company Elbek & Vejrup. They recently made it to the top of the Danish Great Place to Work list and here’s what he wrote:

Yesterday we won an award as the best IT workplace in Denmark. This journey started 3 1/2 years ago with your workshop.

Thank you very much for helping us and for inspiring us to go in this direction.

The things you taught us back then are very much alive and often mentioned and happiness is still a fundamental theme for us.

Wow. Nothing makes me happier than knowing that the things we teach our clients work and makes them happier and more successful.

Congratulations to Elbek & Vejrup on their continued focus on happiness.

Here’s a Google translation of an article about their award.




10 important questions to ask yourself at the start of a new work year

2018-01-02T08:51:02Z

The beginning of a new year is a great time to take stock of your work life. Were you happy or unhappy at work? What would you like to change? It’s important to evaluate because how you feel at work has such a large influence on you at work AND at home. When you’re happy at … Continue reading 10 important questions to ask yourself at the start of a new work year →The beginning of a new year is a great time to take stock of your work life. Were you happy or unhappy at work? What would you like to change? It’s important to evaluate because how you feel at work has such a large influence on you at work AND at home. When you’re happy at work, you have better job performance and more career success. You also have better health and a happier private life. Unfortunately most people look back and think exclusively in terms of what went wrong. The things they should have done. They goals they ought to have achieved. The progress that didn’t come. We gain much of our happiness at work (and in life) by appreciating the good things we have and do. Sure, you should also make sure to improve your circumstances and address any problems but it is just as important to be able to appreciate the things that do work. This is hard. Negativity bias is one of the most well-established psychological phenomena and it means quite simply that our minds devote more mental focus and cognition to the bad than the good. Our thoughts automatically go to problems, annoyances, threats and fears but remembering and appreciating the good in our lives takes effort and focus. We think you can achieve much more by turning that around 180 degrees, so here’s our suggestion for a little new year’s exercise in happiness at work. Think back at your work life in 2017 and answer the following 10 questions. It works best, if you take some time to do it and if you write down your answers: What went really well for you at work in 2017? What did you do that you were proud of? Who did you make a difference for at work? What new skills have you learned professionally? How have you grown and developed personally at work? Who has helped you out at work in 2017? Who have you admired professionally? Which 5 things from your work life in 2018 would you like more of in 2018? Which 5 things from your work life in 2017 would you like less of in 2018? What will you specifically do to become happier at work in 2018? Some people think that they must work hard to become successful – and that success will make them happy. The truth is the opposite: being happy makes you more effective and successful at work. So this year, make happiness at work your #1 career goal – because being happy at work will make you more successful in your career. And that may require some tough decisions. If you find that you’re just not happy at work, maybe it’s time to find a new job. Fortunately, International Quit Your Crappy Job Day is just around the corner. I wish you a very happy new year at work! [...]



Happy Holiday Greetings

2017-12-21T09:38:18Z

All of us at Woohoo Inc would like to wish you a happy holiday season and an AWESOME new year at work and in life. We’ve had a great 2017. Here are some of the things we’re most proud of: We’ve now worked with clients in almost 50 countries – Ukraine is the latest addition to the … Continue reading Happy Holiday Greetings → All of us at Woohoo Inc would like to wish you a happy holiday season and an AWESOME new year at work and in life. We’ve had a great 2017. Here are some of the things we’re most proud of: We’ve now worked with clients in almost 50 countries – Ukraine is the latest addition to the list. Our new book “Leading With Happiness” just came out and is getting rave reviews. Stanford professor Bob Sutton called it “compelling, useful, well-researched, and downright fun to read.” The average customer rating for our speeches and workshops is still 9.7 out of 10. We held our first international happiness at work conference with participants from 17 countries. We now have partners in almost 30 different countries, including Bahrain, Colombia, Hong Kong and Australia who use our tools and methods to promote happiness at work. In 2018 we’re especially excited about: Our International Happiness at Work Conference on May 17+18. Doing our Happiness at Work Academy in New York for the second time and in Copenhagen for the third time. Speaking at the WorkHuman conference in Austin together with speakers like Simon Sinek and Brenée Brown. Making it to having spoken in 50 countries. We’re definitely going to make it - we start with Austria in january). Expanding our partner network to 100 partners. Happy Holiday Greeting, Arlette, Alexander and Patricia Woohoo Inc. [...]



Upcoming open international events in 2018

2018-01-03T14:03:09Z

Most of our speeches and workshops are for clients and limited to only their people, but I do have some really cool open international speaking gigs coming up in 2018. If you want to know all about creating happier and more successful workplaces, here’s your chance. Jan 25 in Vienna, Austria: Workshop on happiness at … Continue reading Upcoming open international events in 2018 → Most of our speeches and workshops are for clients and limited to only their people, but I do have some really cool open international speaking gigs coming up in 2018. If you want to know all about creating happier and more successful workplaces, here’s your chance. Jan 25 in Vienna, Austria: Workshop on happiness at work I’m doing my first ever workshop on happiness at work in Austria together with our partners from Happy People Beter Business. February 16-19 in New York City, USA: Woohoo Academy We’re taking our intensive 3-day Academy training to NYC for the second time. Read more and sign up here. March 20 in Eindhoven, The Netherlands: Happy People Better Business Keynote on Leading With Happiness. Read more and sign up here. April 5 in Austin, USA: WorkHuman Conference I’ll be doing a speech on The Power of Positive Feedback at Work. Other speakers include Brenée Brown and Simon Sinek. May 17+18 in Copenhagen, Denmark: International Conference on Happiness at Work This is our 9th annual conference. 10 fascinating speeches, 4 in-depth workshops and 300 engaged participants from all over the world. Learn more and sign up here. June 14-15 in Bordeaux, France: International Days on Happiness at Work This event is arranged by our partners at Happiness at Work France. More information coming soon. June 26-29 in Copenhagen, Denmark: Woohoo Academy Join the European edition of our intensive 3-day Academy training. Read more and sign up here. November 1st in Prague, Czech Republic: 4th Happiness@Work conference I’ll be back for the 4th time to keynote at this awesome event. More details to follow – read about the 2017 conference here.     [...]



Jobs, careers and callings – the surprising truth about happiness and motivation at work

2017-12-08T09:39:41Z

Amy Wrzesniewski is a professor of organizational behavior at Yale School of Management. Her main interest is how people find meaning at work which is a fascinating topic and her work has been a huge inspiration to our work here at Woohoo inc. We recently had a chance to talk to her about it and … Continue reading Jobs, careers and callings – the surprising truth about happiness and motivation at work →Amy Wrzesniewski is a professor of organizational behavior at Yale School of Management. Her main interest is how people find meaning at work which is a fascinating topic and her work has been a huge inspiration to our work here at Woohoo inc. We recently had a chance to talk to her about it and here’s the transcript that reveals some real surprises about what makes us happy and motivated at work. Read the interview below and learn: Why people who find meaning in their work are happier at work and in life Why monetary rewards can make us less effective at work How external motivators like raises and bonuses kill our internal motivation over time How to help employees find meaning at work One of the main distinctions that you’ve found in your work is, that there are three ways people find meaning in their work. They can see it as a “job”, as a “career” or a “calling”. That’s a brilliant concept. Could you please explain each of those. Sure. This is together with many collaborators and co-authors of mine. We’ve for a long time been interested in understanding the nature of the relationship between people and the work they do, with the idea that it isn’t necessarily a property of the job itself, how people think about or connect with their work. So we’ve developed a measure and have studied people in lots of different kinds of occupations and have found that people, regardless of occupation, can see the work that they do as a “job” where the focus is primarily financial, where you get a paycheck out and the work is primarily about the economic exchange with the organization more than about the work itself. Or people can see the work that they do more as a “career” where the focus is on advancement within that occupation or within that field, within the same organization or across different organizations over time. For people who have a stronger career orientation, their focus is on advancement and moving forward, with the accompanying increases in prestige and power and so on that come with that. The last orientation we study is the “calling” orientation, where people are working not for career advancement or for financial gain, but instead for the fulfilment or the meaning that the work itself brings to the individual. People who see their work more as a calling see the work as an end in itself that is deeply fulfilling and regardless of the kind of work they’re doing, they tend to see the work as having a societal benefit. That is absolutely fascinating. How common is each of these orientations. How many people fall into each of these three buckets? We looked across wide swaths of different occupations and what we find is about a third, a third, and a third of people, one of these is strongest for them. Interestingly, if someone strongly identifies with one, they won’t strongly endorse the others. We know this both from a sort of vignette kind of paragraph measure that we use but also lots of single item measures that we use to study this. If you look in, say, caring professions where you would imagine that there are more people who see the work as a calling, you do find that. The propensity to have a calling is stronger there, but interestingly, it isn’t necessarily universal. People who are engaging very much in work that we might idealize in our culture to be callings, may very well see that work as just a job or as a way to advance to become, say, head of t[...]



Watch my keynote from the Happiness@Work conference in Prague

2017-11-24T12:15:52Z

Earlier this month I had the pleasure of giving the closing keynote at the 3rd annual Happiness@Work conference in Prague to a sold-out audience of 350 people. I spoke about Leading With Happiness based on my new book and you can see the entire speech above.

Earlier this month I had the pleasure of giving the closing keynote at the 3rd annual Happiness@Work conference in Prague to a sold-out audience of 350 people.

I spoke about Leading With Happiness based on my new book and you can see the entire speech above.




Join me in Vienna in January

2017-11-27T10:24:11Z

On January 25 I’ll be doing my first ever workshop in Austria together with Gea Peper from Happy People Better Business. Get all the details and buy your tickets here.

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On January 25 I’ll be doing my first ever workshop in Austria together with Gea Peper from Happy People Better Business.

Get all the details and buy your tickets here.