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4 Ways to Combat Workplace Communication Breakdowns

Tue, 24 Apr 2018 12:35:00 -0400

A report by The Economist Intelligence Unit reveals different communication styles to be a leading cause of miscommunication at work—but it also reveals that people enjoy working with different styles. What’s the secret to making this diversity work for your bottom line rather than against it?


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Don't Be A Victim Of Key Employee Poaching

Mon, 23 Apr 2018 21:26:00 -0400

Companies of all sizes are reporting they can’t find qualified workers to fill the good-paying jobs they have, which means businesses – especially big ones – will go key-employee hunting and poach the best of the best from small businesses who can’t compete on compensation and benefits.


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Anticipatory Customer Service: How Purpose-Driven Leadership Can Foster The Highest Level of Service

Mon, 23 Apr 2018 15:46:00 -0400

The standard level of customer service at most modern companies is reactive–which is not an effective way to create loyal customers. To use your service level as a competitive weapon and get on the fast track to customer loyalty, you need something better: what I call anticipatory customer service.


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How To Build A Sustainable, Supportive Community Around Your Work

Sun, 22 Apr 2018 17:46:00 -0400

"Community" is a buzzword these days when it comes to offline and online brand recognition and marketing. It's associated with notions of fandom, a strong following and consistent support from a built-in network. But being a part of a community (or fostering one) is as rewarding as it is difficult.


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4 Ways To Make Extreme Wellness A Part Of Your Daily Routine

Sat, 21 Apr 2018 12:22:00 -0400

Every leader and employee can benefit from "extreme wellness." Here's how.


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Avoid Wasting Money With These Smart Inventory Management Strategies

Thu, 19 Apr 2018 18:00:00 -0400

Inventory is a precious commodity, and can quickly spiral out of control for a business owner who lacks a disciplined strategy. Start developing your strategy, with this helpful guide:


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Why Everything You Know About Business Education Is A Lie

Thu, 19 Apr 2018 10:15:00 -0400

It’s disheartening to hear that one of the primary shapers of modern business education was a fraud. At the same time, there’s a lesson to be drawn his wide-scale deception.


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New Evidence That Low Employee Turnover Correlates With High Profits

Thu, 19 Apr 2018 09:24:00 -0400

Employee turnover is costly: the time and money spent hiring, the effort and distraction of training, the low productivity of new employees as well as reduced product quality or customer service while new employees come up to speed. New evidence confirms the turnover-profitability correlation.


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How This 3-Foot-Tall Entrepreneur is Ridding the World of Insecurity

Thu, 19 Apr 2018 06:13:00 -0400

Sean Stephenson has faced countless obstacles, including 200 broken bones. But his mission to rid the world of insecurity led to an appearance on Oprah and sharing the stage with Tony Robbins and the Dalai Lama. His story is a lesson for entrepreneurs everywhere.


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How To Boss It Like: FinTech's Céline Lazorthes, CEO At Leetchi And MangoPay

Thu, 19 Apr 2018 02:00:00 -0400

Today we meet Céline Lazorthes, the FinTech founder who's shifting billions of euros across Europe through her companies Leetchi and MangoPay (acquired by French banking group Crédit Mutuel Arkéa). A busy woman, with big ideas, Forbes asks Lazorthes how she gets it all done...


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A Look Inside An Autism-Friendly Workplace And Culture

Wed, 18 Apr 2018 10:20:00 -0400

A true "autism-friendly" workplace has less to do with physical accommodations and far more with workplace culture; and why this is relevant for workers beyond the autism community.


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Can One Group Cure The Bar Industry's Ills? A Racial Scandal Prompts Tales Of The Cocktail To Try

Wed, 18 Apr 2018 08:45:00 -0400

With a new mission to confront issues like discrimination, harassment and alcoholism in the bar business, the New Orleans-based foundation will use programming and grant-making to foster healthier workplaces.


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30 Most Promising Young Entrepreneurs In Africa 2018

Wed, 18 Apr 2018 08:20:00 -0400

Meet the 2018 class of the 30 Most Promising Young Entrepreneurs In Africa – the remarkable young entrepreneurs transforming Africa as we speak.


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The Secret To Superior Customer Experience

Wed, 18 Apr 2018 05:32:00 -0400

A new report from Pacific Consulting Group says having engaged employees is critical but insufficient. If an organization wants to be a top CX performer, employees must also be engaged in CX.


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How To Stay 'Original' And Consumer-Driven In The Crowded Beauty Industry

Tue, 17 Apr 2018 16:01:00 -0400

Having been a hairstylist for many years I came across a lot of “me too” products on the market (one of my biggest pet peeves).


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10 Effective Ways To Transform Your Customer Service And Customer Experience

Tue, 17 Apr 2018 15:35:00 -0400

10 steps you can take to fundamentally improve to the level of customer service and customer experience you provide.


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Shareholder Influence On Impact Investing

Tue, 17 Apr 2018 13:55:00 -0400

Much like traditional investing, impact/ESG investing is combination of both art and science. Ideally, investors should want to buy companies with robust growth rates and high returns on capital, combined with low valuation metrics like price/book, EV/EBITDA, price/earnings, etc.


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Thwart Gang Violence By Hiring Men To Make Women's Jewelry? How These DVF Award Winners Defied Odds To Launch Social Ventures

Mon, 16 Apr 2018 18:43:00 -0400

Diane von Furstenberg's 9th annual DVF Awards at the United Nations honored powerhouse women, from U.S. Supreme Court Justice Sonia Sotomayor to ballerina turned activist Misty Copeland. The ceremony also recognized small-scale entrepreneurs focused on hard-hitting, social impact.


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Why You Should Never Invite More Than 7 People To Your Meeting

Mon, 16 Apr 2018 15:33:00 -0400

As soon as you begin implementing the Rule of 7, you’ll be on the path to becoming a better manager who meets their objectives more easily. If you're trying to move quickly while managing a remote or distributed team, the Rule of 7 will become the best planning tool in your back pocket.


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Today's Must-Reads For Entrepreneurs: Would Harold And Kumar Eat An 'Impossible Slider'?

Mon, 16 Apr 2018 12:35:00 -0400

News and insights for business owners from around the Web, including, Is MoviePass the Netflix of Cinemas--or is it just doomed?


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10 Smart Ways To Save Money On Your Next Trip

Mon, 16 Apr 2018 06:00:00 -0400

Budget travel expert Pauline Frommer tells how to save money and travel cheap.


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On the Move - Why TravelPerk Sees Barcelona As An Ideal Base For Growth

Mon, 16 Apr 2018 04:01:00 -0400

Having launched its first product - a business focused travel booking platform - Barcelona's TravelPerk has secured a $21m series B funding deal and is poised to scale up. As co-founder Avi Meir sees it, Barcelona has become an ideal hub for companies that need to attract talent.


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Eporta: The Stunning Global "Airbnb Of Interior Design" Raises $8 Million

Mon, 16 Apr 2018 02:00:00 -0400

Eporta—a booming business that connects trade buyers and designers—is powering the $700 billion global design and furniture industry. “We’re the of Airbnb for design,” cofounder Aneeqa Khan tells Forbes. “We connect trade buyers directly with people who make wonderful products around the world.”


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A Different Type Of NetJets, PlaneSense Sells Fractional Ownership With A Twist

Sat, 14 Apr 2018 15:32:00 -0400

After two decades as a turboprop operator, the PC-24 is harkening a new jet era for PlaneSense, but its core strategy of focus on the customer isn't changing.


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Increase Employee Engagement By 300% With This Daily Practice

Sat, 14 Apr 2018 09:00:00 -0400

Giving feedback is a delicate art. Telling employees they did something wrong can come across as judgmental. Worse, if the feedback is vague, then the employee will not have sufficient clarity to put it into action. Here's how to give feedback that gets heard in four simple steps.


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How LEGO Customer Service Wins Back Upset Customers: A Simple Recovery Approach Works Wonders

Fri, 13 Apr 2018 16:13:00 -0400

What you can learn from LEGO's simple approach to customer service recovery.


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Seven Errors Young Business Leaders Can Make

Fri, 13 Apr 2018 07:00:00 -0400

Not every mistake is unavoidable. Here are some things leaders should watch out for.


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How To Boss It Like: Cal Henderson, CTO At Slack

Fri, 13 Apr 2018 02:00:00 -0400

There’s a select few business leaders and innovators in the UK who are changing the world. A busy man, with big ideas, Forbes asks Slack CTO Cal Henderson how he gets it all done.


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3 Signs Your Staff Culture Is In Real Trouble

Thu, 12 Apr 2018 19:00:00 -0400

There’s a war brewing in the work world, and it’s one that’s going to get worse before it gets better. There’s a war for talent. Baby Boomer retirement is in full swing, and there’s a shortage of workers ready to fill leadership shoes. Ask yourself these questions to assess your team culture.


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Women's Healthcare Comes Out Of The Shadows: Femtech Shows The Way To Billion-Dollar Opportunities

Thu, 12 Apr 2018 11:01:00 -0400

There are several established healthcare companies and startups in the Femtech space, which use disruptive technology including artificial intelligence, machine learning, big data, and the Internet of Things to develop interactive digital health applications for women’s health.


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SAPVoice: 4 Supply Chain Strategies To Drive Digital Transformation

Thu, 12 Apr 2018 10:40:00 -0400

To meet the challenges of today’s digital economy, where customers want both products and services quickly and tailored to their unique specifications, learn how your organization needs to fundamentally reimagine its business processes across the digital supply chain.


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5 Reasons Young Leaders Will Change The World (And The Workplace)

Thu, 12 Apr 2018 10:11:00 -0400

The #Metoo and March For Our Lives movements have big implications for the workplace as activist Millennials take their values and their voices to work.


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How to On-board a New Team Member

Wed, 11 Apr 2018 13:04:00 -0400

A really important factor when you get a new team member is the on-boarding process. In this video, I’ll share with you a few tips to make this process successful.


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Run More Effective Meetings With These 9 Questions

Wed, 11 Apr 2018 10:44:00 -0400

Save your team from meaningless meetings: reframe your time with these 9 questions, which will help you build energy, drive strategy, and get everyone on the same page.


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How Work Playlists By Google, Airbnb & Ustwo Could Boost Your Career

Wed, 11 Apr 2018 02:00:00 -0400

Londoners are rising faster with Learnerbly’s lists of podcasts, events & books.


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Lawmakers Grill Facebook On Privacy Practices, Pitfalls Of Ad-Fueled Business

Tue, 10 Apr 2018 20:05:00 -0400

Zuckerberg remained solemn but measured in a Congressional hearing on Tuesday on his company’s privacy practices, stance on regulation and its plans to better protect the social network from election meddlers, discrimination and harmful content.


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Former Shutterfly CMO Gets Once-In-A-Lifetime Gig As CEO Of IfOnly

Tue, 10 Apr 2018 13:35:00 -0400

Boris takes the helm as CEO of IfOnly as the company announces their Series D round led by Mastercard and joined by many others.


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JetSuite Plans Big Expansion With New Investments From Qatar Airways And JetBlue

Tue, 10 Apr 2018 13:08:00 -0400

JetSuite's JetSuiteX subsidiary has been growing by providing a hassle-free and pleasurable alternative to short-haul flying in the Western U.S.


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What Makes High Performers Shine So Bright? You Do.

Tue, 10 Apr 2018 10:04:00 -0400

You want to reward your high performers without simultaneously relegating your up-and-comers to second class status. Identifying what to hold constant across all team members and when to differentiate for high performers is key to creating a powerful team.


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How To Double Revenues For Professionals And Consultants

Tue, 10 Apr 2018 07:50:00 -0400

What is your revenue growth potential? If you are a professional services provider, anything from an independent management consultant to an attorney and everything in between, then you need to focus on the revenue formula.


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Why Are Some Of Our Customers Successful? YouTuber William Osman Has A Lesson With His Creepy Hat

Mon, 9 Apr 2018 12:42:00 -0400

We were struggling to understand why some of our customers successful with our product and others weren't? William Osman has the secret on his YouTube channel.


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Today's Must-Reads For Entrepreneurs: How Vineyard Vines Built A Unicorn Without Raising Capital

Mon, 9 Apr 2018 11:52:00 -0400

News and insights for business owners from around the Web, including how Nordstrom expects to make a department store work in New York City and why some small businesses are embracing the $15 minimum wage.


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New Research: Senior In-Fighting Undermines Engagement And It's The CEO's Fault

Sun, 8 Apr 2018 12:52:00 -0400

Recent research from London Business School identifies the five biggest challenges facing leaders and their organizations today. However, it also finds that senior in-fighting is undermining engagement, collaboration, execution and change efforts. The responsibility lies at the CEOs door. Right?


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PODCAST: The Founder Of Vanderbloemen Search On Fixing Your Culture And Finding The Right People

Sun, 8 Apr 2018 10:23:00 -0400

On a recent Mind Your Business podcast, William Vanderbloemen talked about what questions he likes to ask job candidates and why he insists that everyone at his recruiting firm has to blog.


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Personality Traits In Your Business: Lessons From Jordan Peterson, Jonathan Haidt And Helen Fisher

Sun, 8 Apr 2018 07:00:00 -0400

A tribe needs different personality types. Your business does too. I’ve been learning more about personality from Jordan Peterson, Jonathan Haidt and Helen Fisher, and the message for business is that companies different personality types--and they all need to talk to one another..


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Will Amazon Get Into The Construction Business?

Fri, 6 Apr 2018 16:06:00 -0400

Amazon now offers free in-home consulting on how to create a smart home. Many customers who have newer homes have created a smart home hub – where Amazon’s Alexa or Google’s Go are connected to the lights, music, front door lock, thermostat, cameras, and more. Will Amazon take it one step further?


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Cashmere EVP Ryan Ford Shares The Secrets To Building A Cultural Lifestyle Agency

Fri, 6 Apr 2018 14:53:00 -0400

I spoke with Cashmere EVP Ryan Ford about the vision behind the agency, the changing trends shaping modern marketing, and his blueprint for building brands that effectively engage the culture.


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How To Help Colleagues Suffering From Mental Illness

Fri, 6 Apr 2018 10:03:00 -0400

You could do far worse than read the recently published "Walk A Mile: Tales of a Wandering Loon." It's about a regular working man who battles his illness and largely wins.


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Camaraderie In Business Extends To Customers, Too

Thu, 5 Apr 2018 19:41:00 -0400

The “tribe” that arises around your business is bound by their common interests and friendships with each other.


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Three Ways To Let Someone Know They Dropped The Ball

Thu, 5 Apr 2018 16:49:00 -0400

Leadership isn’t always easy. It can seem even more complicated when titles, positions, and supervisory labels become involved. But strip that away and you really just have people looking out for one another and supporting each other on the path to achieving something great.


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Five Questions You Can Ask Instead Of 'How Are You?'

Thu, 5 Apr 2018 10:21:00 -0400

Greeting our colleagues with "How are you?" yields standard responses: Busy, Fine, Good. It's time to give that greeting a makeover, so that you can spark moments of reflection, learning, and relationship-building. Here's how.


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Baby Steps: Make These Simple Changes To Improve Your Customer Service

Thu, 5 Apr 2018 09:27:00 -0400

Seven selected "baby steps" for customer service improvement.


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Kenyan Tycoon Narendra Raval Raises $97 Million For Cement Plant Expansion

Thu, 5 Apr 2018 09:00:00 -0400

Kenyan multi-millionaire businessman Narendra Raval, popularly referred to as ‘Guru’, has raised $97 million in the form of debt and equity from the International Finance Corporation to fund the construction of new cement plants for his company, National Cement.


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How To Boss It Like: Ida Tin, Cofounder And CEO At Clue Period Tracking App

Thu, 5 Apr 2018 02:00:00 -0400

These leaders are changing our world for the better. We find out how they get the job done.


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Business Planning With Austrian Economics: Business Cycles

Wed, 4 Apr 2018 09:23:00 -0400

Austrian economics provides valuable insights for business planning, but not so much in business cycle analysis. It’s not that Austrian economics are wrong, but that too much emphasis is put on policy mistakes while forgetting the natural dynamism of the economy.


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6 Valuable Leadership Lessons You Can Learn From The Wilderness

Wed, 4 Apr 2018 06:00:00 -0400

A rare woman falconer tells what birds of prey can teach you about business.


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Engagement Leads To Success? Maybe That's Exactly Backward

Tue, 3 Apr 2018 14:32:00 -0400

The annual NCAA college basketball tournament, known as March Madness, came to a stunning close last night, with Villanova winning. Congrats to Villanova—but it was another Catholic university that really caught our attention.


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Activist Engagement From The Issuer's Perspective

Tue, 3 Apr 2018 14:08:00 -0400

Listen as Moderator David Rosewater, Managing Director at Morgan Stanley (right), discusses the different ways to engage with the various types of shareholders with Joele Frank, Founder and Managing Partner at Joele Frank (middle) and David Katz, Partner at Wachtell, Lipton, Rosen & Katz (left).


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The Future Of Those Cheap Private Jet By The Seat Flights

Tue, 3 Apr 2018 13:03:00 -0400

It has never been cheaper to fly on a private jet or get a partial private jet experience, but as new entrants gear up to launch and others expand services, success is not a given.


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Nigerian Multi-millionaire Abdulsamad Rabiu Plans To List Cement Company On Stock Exchange

Tue, 3 Apr 2018 11:14:00 -0400

Abdulsamad Rabiu, the Nigerian multi-millionaire founder of BUA Group, an industrial conglomerate with interests in cement manufacturing, sugar refining and edible oils production, has disclosed that he plans to list his cement company on the Nigerian Stock Exchange (NSE).


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Don't Worry About Copycat Competitors. Worry About This.

Tue, 3 Apr 2018 09:00:00 -0400

Great leaders and their businesses strive to innovate, stand out and bring new ideas to the fore. They are passionate about learning and taking inspiration from many different sources. They are leaders, not followers, and they focus on their own best products and services.


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Greg Norman Built A Generational Brand That Has Already Earned Over $500 Million

Tue, 3 Apr 2018 08:04:00 -0400

What golf taught the "Shark" about business and brand-building.



The Competitive Advantage That Will Help Your Business Win In The Next 10 Years

Tue, 3 Apr 2018 07:00:00 -0400

Culture is a buzzword. Likely overused. Likely overhyped. But as a tool for helping you win? It’s been drastically underestimated. I’m learning this in my journey building a company. The future will belong to those who will build a culture that is clear and valued - an irresistible workplace.


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What Does Real Leadership Look Like?

Mon, 2 Apr 2018 14:17:00 -0400

If we want to be successful, who can we count on to step up and take us there? An endless stream of studies have been conducted, libraries of books have been written, and yet leadership still seems to be a bit of a mystery,


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Amid Blue Apron's Post-IPO Fumbles, Gobble Finds Its Sweet Spot With NFL Star Richard Sherman As Investor

Mon, 2 Apr 2018 12:40:00 -0400

When Ooshma Garg set out to fundraise for Gobble in 2017, many investors thought the odds were stacked against her. Despite the unsavory headlines surrounding Blue Apron, its largest competitor, Garg managed to secure $15 million in Series B financing last October.


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Today's Must-Reads For Entrepreneurs: The Uber of Scooters (Bird), The Airbnb of Cars (Turo)

Mon, 2 Apr 2018 11:09:00 -0400

News and insights from around the Web, including the world's biggest student startup competition. Plus, the general store in tiny Ripton, Vermont, is up for sale: "There’s a two-bedroom apartment upstairs and a small barn out back. It will be your world."


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5 Tips On How To Open A Restaurant From Industry Veterans

Sat, 31 Mar 2018 23:43:00 -0400

For those who may be considering opening a restaurant, here are five tips from Kevin Boehm and Rob Katz, cofounders of Chicago’s Boka Restaurant Group, on planning the big day and beyond.


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How Two Workaholic Entrepreneurs Learned Work Life Balance And Delegation

Sat, 31 Mar 2018 22:40:00 -0400

Kevin Boehm and Rob Katz form Boka Restaurant Group on work-life balance and other tips for entrepreneurs.


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How To Hire A Chef, And Other Management Advice From The Boka Restaurant Group Founders

Sat, 31 Mar 2018 22:17:00 -0400

Kevin Boehm and Rob Katz share some of their hard won wisdom about hiring the right people and employee retention.


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Huawei's 2017 Profit Growth Helps Explain P20 Pro's Price

Fri, 30 Mar 2018 23:01:00 -0400

Despite endless reports of troubles in the U.S., Huawei sold more phones and made more money in 2017 than in years past


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A Texas Couple Invested $9,000 In Homemade Holsters And Grew A $3M Company

Fri, 30 Mar 2018 16:36:00 -0400

The story of JM4 Tactical, which makes holsters for the concealed carry market.


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6 Ways To Help Millennials Excel At Work

Fri, 30 Mar 2018 13:20:00 -0400

The best ways to help Millennials excel at work simply require some tweaks in the way things are currently being done. It’s important to address the changes that come from having a younger workforce now, so that companies are prepared for the wave of change as their senior staff starts to retire.


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How To Make Communication Effective -- And Gracious

Fri, 30 Mar 2018 08:00:00 -0400

When it comes to communication, we default to what’s easiest, or what we know best, not what’s most effective. A look at what mode works for what moment and how not only to be efficient, but gracious.


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Going It Alone - Seenit's Boss On The Challenges Of Becoming A Sole Founder

Fri, 30 Mar 2018 06:08:00 -0400

Emily Forbes co-founded collaborative content creation platform Seenit after witnessing the passion and enthusiasm of 'amateur' film makers using phones and go-pros to shoot an event. Today she is the sole founder. Trevor Clawson talks to her about the challenges and rewards of going it alone.


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Customer Service In Assisted Living, Homecare And Healthcare: The 'Required Hospitality' Difference

Thu, 29 Mar 2018 18:04:00 -0400

A look at the "required hospitality" settings where customer service can be a force for good, including assisted living, homecare, healthcare and pharmacies. A customer service consultant on how to build organizational and cultural success in face of the particular challenges in these industries.


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10 Tips For Busy Entrepreneurs Who Want To Organize Their Work From Home and Travel Lives

Thu, 29 Mar 2018 16:47:00 -0400

Advice from organization and design experts Tori Springer and Lisa Adams for women entrepreneurs balancing the demands of working remotely.


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Saying, "Yes," Can Grow Your Business in Unexpected Ways

Thu, 29 Mar 2018 16:20:00 -0400

5 years ago, the largest and fastest growing vertical in my business didn't exist, nor had I planned for it to be created. Here is the story of how saying, "yes," changed my business tremendously, for the good.


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Women Entrepreneurs: How To Hire Employees Wisely

Thu, 29 Mar 2018 10:48:00 -0400

Rebecca Barnes-Hogg, author of The Yolo Principle, The Ultimate Hiring Guide for Small Business, offers smart advice for women entrepreneurs.


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Law Is a Profession and an Industry -- It Should Be Regulated That Way

Thu, 29 Mar 2018 06:39:00 -0400

Law is not just about lawyers anymore. It involves legal, technological, and process expertise. Like medicine and other professions, it has morphed from small practices to an enormous global industry. But the legal industry is still self-regulated by lawyers. It should not be. Here's why.


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11 Tips To Success From The Woman In Charge Of The World's Largest Cruise Line

Thu, 29 Mar 2018 06:00:00 -0400

Carnival Cruise Line's first woman president shares her inspirational success story and advice to help others get ahead.


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8 Ways Entrepreneurs Can Offset Income Volatility

Wed, 28 Mar 2018 12:24:00 -0400

In this adaptation from his new book, Workarounds, Doug Freeman offers ways entrepreneurs can diversify during times when business is slow.


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Greatest Challenge In Finding Cyber Solutions -- Is The Solution The Challenge?

Wed, 28 Mar 2018 11:41:00 -0400

The interpretation of the idea of a “Solution” may be the greatest challenge. A “solution” is unique to each company and with the layers of C-Executives personnel – CISO, CIO and CTO – it is difficult to get everyone on the same page.


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How To Boss It Like: Eugen Miropolski, MD At WeWork Europe And Pacific

Wed, 28 Mar 2018 02:00:00 -0400

These leaders are changing our world for the better. We find out how they get the job done.


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Five Tips To Make Your Next Presentation A Success

Tue, 27 Mar 2018 13:48:00 -0400

When you have an idea to pitch, you only get one chance to make a great impression on your audience. Knowing how to deliver your presentation to make maximum impact will put you on the path to success.


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How Your Business Can Create A More Entrepreneurial Environment For Employees

Tue, 27 Mar 2018 13:29:00 -0400

Commend people who are unafraid to use failure as a teaching tool and who do things outside of the box. Because those are the qualities that bring forward our future entrepreneurs.


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Increased Hacker Attacks On Active Directory

Tue, 27 Mar 2018 10:26:00 -0400

First things first, it’s important to note that Active Directory was launched almost twenty years ago and the security landscape has changed dramatically since then. Unfortunately, businesses have not adapted their AD environment to meet these new security needs and, as a result, we are seeing...


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Seven Ways To Improve Your Success As An Entrepreneur

Tue, 27 Mar 2018 07:00:00 -0400

Entrepreneurs share a few approaches you can use in order to develop as a leader.


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To Foster Biotech, Policy-Makers Need To Reduce Planning, Embrace Risk

Tue, 27 Mar 2018 06:30:00 -0400

Ultimately, central planning will fail, precisely because it is designed to avoid failure.


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Tricks & Hacks For Entrepreneurs Part II: 3 More Simple Steps To Cut Your Working Time In Half

Tue, 27 Mar 2018 05:26:00 -0400

These three tricks have worked wonders for me and I hope they help you become a more organised and efficient entrepreneur. This article is Part II of my Tricks & Hacks For Entrepreneurs series. Part I included ‘Set and stick to a fixed schedule’, ‘Prioritise and focus’ and ‘Tame your inbox’.


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The Corporate Sustainability Assessment; Important ESG Events In Early April

Mon, 26 Mar 2018 12:16:00 -0400

Another effort to reduce the reporting requirement for companies, is to align with other reporting standards. For years we aligned our climate strategy questions with CDP and have updated this year’s questionnaire to reflect the recommendations of the Task Force on Climate Related Disclosure...


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The Customer Service Improvement Diet: Consultant-Approved, Easy To Follow

Mon, 26 Mar 2018 11:48:00 -0400

Today, instead of pointing out what to do to improve your customer service (my usual mode of operations as a customer service consultant), I’m going to point out the actions and mindsets that, if removed from your repertoire, will go a long way toward creating customer service excellence.


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Why Inclusive Leadership Is The Secret To Overcoming Uncertainty

Mon, 26 Mar 2018 09:45:00 -0400

Uncertainty is the result of disconnected thinking, disconnected people and the lack of trust in leadership. But one thing can solve for all of the uncertainty if leaders start to admit that they need more help from their employees that touch the business everyday.


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Today's Must-Reads For Entrepreneurs: Increased Regulation, #DeleteFacebook, Seattle's VC Problem

Mon, 26 Mar 2018 09:42:00 -0400

News and insights for business owners from around the Web, including the dark side of the gig economy and why restaurant owners will not be able to keep server tips afterall.


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Here Are 5 Financial Reports You Should Be Running

Mon, 26 Mar 2018 09:20:00 -0400

Business owners can be so busy securing customers, filling orders and handling day-to-day crises that major changes can sneak up on them if they’re not careful. Here are five key financial reports that give business owners valuable perspective on the growth and development of their businesses.


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It's A Jungle Out There: 10 Wild Career Tips

Mon, 26 Mar 2018 06:00:00 -0400

Roar Africa’s CEO and founder reveals what growing up with a lioness in her home taught her about running a business.


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In Order To Be An Effective Business Leader, You Need To Find Your Purpose

Mon, 26 Mar 2018 04:00:00 -0400

Entrepreneurs should seek significance over shallow approval.


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Bye-Bye, Heroic Leadership. Here Comes Shared Leadership

Fri, 9 Mar 2018 15:26:00 -0500

This post inquires into the leadership style that is best suited for promoting inclusive and continuous organizational change.


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Small Is Beautiful: Using Gentle Nudges To Change Organizations

Thu, 22 Feb 2018 10:40:00 -0500

Can we possibly influence employees' behaviors with interventions that are voluntary, cheap, and don't rely on carrots or sticks? We can and we should, argue legal scholar Cass Sunstein and behavioral economist Richard Thaler.


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Everybody Is A Change Agent: A New Anthropological Foundation For Change Management

Fri, 26 Jan 2018 11:51:00 -0500

The view of human nature we embrace makes all the difference in which strategies we choose for influencing people. Leaders with faith in human agency will focus on creating an environment in which employees can fully actualize their potential as self-initiating change agents.


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