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Preview: Knowledge Jolt with Jack

Knowledge Jolt with Jack

Theory of Constraints, knowledge management, personal productivity and many more topics

Last Build Date: Mon, 05 Feb 2018 22:16:26 +0000


Do you know it when you see it?

Mon, 05 Feb 2018 23:43:53 +0000

When bringing a new way of doing things to organizations, we often get enamored with the physical or technical changes that support the new way of working. Surely if we have this THING, then we must be doing THAT.   But does this really mean that we have changed?

Are best practices still applicable

Mon, 05 Feb 2018 20:19:59 +0000

Best practices often get a bad name. But if they ossify into "the way we do things around here" then it becomes very difficult to install new ways of thinking operating and working. Even with all the cool tehcnology we have at our fingertips, the way we work can block many things.

Change: Are you done or doing?

Tue, 23 Jan 2018 13:39:21 +0000

Organizational change requires some of the obvious checklist items, but lasting organizational change requires that the operation and way of doing things. It's a shift from ticking checkboxes to doing things in a new way. 

There are disruptions and then there are disruptions

Thu, 11 Jan 2018 08:25:03 +0000

Digital tools (and other humans) can interrupt the flow of work. But are they necessarily bad? Can I allow disruptions in such a way that I can still work and get stuff done?

Two (or more) perspectives of change

Thu, 11 Jan 2018 07:44:52 +0000

Change management is always an entertaining topic. It usually starts with some version of "they don't want to change" and then variations on how to make it work. Thinking about it a little more, it's not that people always resist, but there is something about the change that doesn't work for them or maybe they don't understand. Maybe it's time to step back and take a look at their perspective.

TOC in software

Mon, 08 Jan 2018 21:51:30 +0000

Andrey Salomatin has started a nice series on Theory of Constraints in software startups: "Systems thinking in management" and "Work hard enough and you won’t finish anything" and "I bet you look good on the plant floor." I'm wondering if there will be more in the series.  

Triggers: Or wearing the world like a loose garment

Wed, 20 Dec 2017 16:25:05 +0000

Marshall Goldsmith's "Triggers: Creating Behavior That Lasts - Becoming the Person You Want to Be" is a great, quick read. I couldn't help but think of "wear the world as a loose garment" as I thought further about the book. 

Wirearchy - from John Husband

Wed, 06 Dec 2017 15:38:38 +0000

The working definition of Wirearchy is “a dynamic two-way flow of power and authority, based on knowledge, trust, credibility and a focus on results, enabled by interconnected people and technology”.
— John Husband

John Husband coined the term wirearchy in early days of blogging and social software. I've always liked the concept, but I see I've never explicitly mentioned it here. The concept covers so much ground and links a variety of my interests.  

Hierarchy implies power relationships, while wirearchy emphasizes results relationships. We work together to get things done: I give up something for the greater good. But to do that, I must have that trust and credibility.



The Incredible Transformation of Gregory Todd

Tue, 28 Nov 2017 16:32:45 +0000

"The Incredible Transformation of Gregory Todd" by AJ Sheppard is an interesting take on the business novel with the guru character played by a young upstart, rather than a grizzled veteran or external consultant. There are a lot of good nuggets, but I missed an overall picture of how the transformation was accomplished.

Whose success do I worry about?

Sun, 12 Nov 2017 20:39:11 +0000

Paraphrasing a quote: As soon as we stop losing sleep over the success of our business, and start losing sleep over the success of our customers' business, then we will find success. 

Why efficiency

Mon, 30 Oct 2017 16:27:11 +0000

The Ministry of Ideas podcast has a recent episode of the idea of "(In)Efficiency." It was also excerpted in yesterday's Boston Globe, "Long Before Uber, Efficiency Was Divine." It was informative, but there is a big element that is missing for me: why is the concept so strongly embedded in the way we think - so much that it actually damages individuals and organizations.

Resistance - not so futile

Wed, 18 Oct 2017 12:00:07 +0000

Any time you get a response different from what you expect, it is an opportunity to learn. The big question is whether you take advantage of it. Another take on this idea thanks to the Leanblog Podcast, "I consider resistance as additional information (albeit in an unpleasant form).

Email rules, but it need not

Tue, 17 Oct 2017 14:16:45 +0000

I've had "Stop Letting Email Control Your Work Day" by Paul A. Argenti flagged for follow-up since it was posted a month ago. The title is pretty obvious: so many people let email control their work day. This doesn't make sense - it is a tool like any other and should be controlled by the wielder, not the other way around.

More about trust and collaboration

Thu, 05 Oct 2017 17:35:45 +0000

Trust has always come up for me in knowledge management conversations, but as this blog from Social in silico post discusses, it is really the center of being able to work together successfully.

Leadership and Self-Deception

Wed, 04 Oct 2017 01:54:32 +0000

"Leadership and Self-Deception: Getting Out of the Box" by The Arbinger Institute was a good and challenging read. I found it engaging with connections to ideas from Theory of Constraints that I have been exploring and using in my work. I also finished the book on Yom Kippur - a day of reflections - so I was thinking about my own assumptions around how I operate in the world.

The beauty of "no"

Tue, 03 Oct 2017 22:10:05 +0000

When I don't take control of those requests, I can become slave to every interruption (or request every request that comes through on my calendar).  Poppy Harlow (CNN anchor) had a great piece in yesterday's USA Today on "Finding Happiness in 'No'," where she described her journey in learning how to set limits.

Be yourself...

Mon, 25 Sep 2017 13:19:50 +0000

Be yourself, everyone else is already taken.
— Oscar Wilde

Oscar Wilde - you have to love a guy that thinks like this.

I came across this thanks to our local middle school principal in her weekly update.

Multiteaming - inducing more multitasking

Thu, 14 Sep 2017 03:00:10 +0000

By now, most people who read this know that multitasking causes a lot of problems in organizations. It creates delays, lowers quality, and creates more and more tension in an organization.A recent HBR Ideacast with Mark Mortensen described a variant that I have talked about but had never named: "multiteaming" - being assigned to multiple (different) projects.

Highlights from Building on Success 2017 Day 2 #UtahGCCon

Sat, 09 Sep 2017 02:30:31 +0000

The second day of Building on Success 2017 conference was also loaded with great hallway conversations and interesting presentations

Breakthrough Results in Healthcare #UtahGCCon

Sat, 09 Sep 2017 01:41:26 +0000

At the Building on Success 2017 conference, Alex Knight spoke on fixing the healthcare system through the Theory of Constraints lens, mostly as described in his book Pride and Joy (my review), which tells the semi-fictional story of a significant turnaround at a hospital in the UK.