Subscribe: Inside AdWords
http://adwords.blogspot.com/atom.xml
Added By: Feedage Forager Feedage Grade A rated
Language: English
Tags:
ads  adwords  customers  google  learning  machine learning  mobile  new  people  product  reach  shopping  time  video 
Rate this Feed
Rate this feedRate this feedRate this feedRate this feedRate this feed
Rate this feed 1 starRate this feed 2 starRate this feed 3 starRate this feed 4 starRate this feed 5 star

Comments (0)

Feed Details and Statistics Feed Statistics
Preview: Inside AdWords

Inside AdWords



Google's official blog for news, information and tips on AdWords.



Updated: 2018-04-22T06:18:46.902-04:00

 



A new video format to reach people across the mobile web and apps

2018-04-17T16:28:07.664-04:00

Over the last year, we've been working on a way to extend the reach of your video campaigns to people beyond YouTube, especially as they spend more and more time interacting with apps and sites on their mobile devices. Starting today, you can use outstream video ads, a new format built exclusively for mobile environments, to reach more potential customers with your video creative. Outstream ads drive incremental, cost-efficient and viewable reach beyond YouTube. Ads show on Google video partners, which are high-quality publisher websites and mobile apps where you can show video ads, including TrueView in-stream and Bumper ads. When outstream video ads come into view on a mobile screen, they begin to play with sound off. After that, a user can tap the ad to turn sound on and restart the video from the beginning, or simply keep scrolling. In every context, an ad needs the opportunity to be seen in order to drive impact, which is why our outstream video ads are charged on viewable CPM. This means that every impression you pay for has been on screen and viewable (as measured by MRC standards). In addition to Active View and unique reach reporting, you can use brand interest lift to measure incremental interest in your brand or product as assessed by an increase in organic searches on Google.com or YouTube.Outstream video ads complement our efficient reach solutions for YouTube: TrueView for reach and Bumper ads. Now, you can reach even more of your audience across the mobile web and apps with a video ad designed for the ways people read, play, swipe and scroll on mobile.Advertisers like Hong Kong Tourism board are already using outstream video ads to increase awareness and cost-efficient reach. Tina Chao, General Manager, Marketing, says, "To build awareness for Hong Kong as a travel destination, the Hong Kong Tourism Board used outstream video ads to reach a broad set of potential travelers across Asia. Outstream video ads delivered strong results for our global brand campaign: 30% incremental reach with a 40% lower cost per completed video view and 85% lower CPM." You can check out the AdWords Help Center for more info, and start including outstream video ads in your campaigns with brand awareness and reach goals. Posted by Armen Mkrtchyan, Product Manager, Video Ads [...]



Build better media plans on YouTube and across the web with Reach Planner

2018-04-09T15:00:20.072-04:00

How many people can I reach on YouTube for $100k? And how much should I spend on TrueView versus Bumpers?

Starting today, we’ve made it easier to answer questions like these by introducing Reach Planner, a new tool in AdWords. Now, for the first time, advertisers can forecast the reach and frequency achievable on YouTube and across Google’s video partners, in over 50 countries. This resource will simplify the planning process by providing unique reach across devices, for all core audiences and video formats.

In our quest to make planners' lives easier, we are going beyond reach curves to introduce a key new feature: product mixes. Planners have been using Google's video formats to reach viewers in different ways, and now we’re giving more insight into which formats work best together. With product mixes, you can give us your marketing objective, ad preferences and budget, and we will recommend the right mix of YouTube’s solutions to achieve your goal. For instance, if you want to maximize reach to drive awareness, and have short creative assets, Reach Planner will recommend the right allocation of spend between TrueView in-stream and Bumpers to achieve that goal.

To access Reach Planner, talk to your Google sales team today.

(image)



Sight, sound and scale: Introducing TrueView for reach

2018-04-05T12:28:25.034-04:00

Building brand awareness and increasing market penetration used to be fairly straightforward: find the most popular shows on television, put your ad there and maximize reach among your demographic target.With a historic amount of content at viewers’ fingertips, it may seem easier than ever to hit your reach target. But today you don’t just want commodity reach – you want reach where people are paying attention. Thanks to its community of creators and their connection with viewers, YouTube delivers this engaged reach. In a recent study with Ipsos, we found that people are 3x more likely to pay attention to online video ads vs. television ads.1 And we’re building solutions to help you tap into YouTube’s differentiated reach.Reach and intrigue in 6 seconds or lessOur six-second bumper ads were designed to drive more reach among the audiences you care about, especially as they become increasingly on-the-go. They showcase not only the fun of storytelling in six seconds, but also the benefits of adapting to consumer behavior.We're seeing brands continue to push the boundaries of what’s possible in 6 seconds, and it’s paying off: In a new global study, 87% of Bumpers campaigns drove a significant lift in Ad Recall with an average lift across all campaigns measured of over 20%.2Jim Mollica, SVP Digital Marketing and Media at Under Armour, says, "We’ve been using bumpers for almost two years to drive frequency among consumers who have engaged with us in the past. We use TrueView to drive engaged reach, and rely on bumpers to remind and drive product storytelling. For us, frequency is the core driver of impact, and bumpers consistently enables this with a high degree of efficiency and proven impact."To build a more personal connection with consumers in India, Uber identified 100 different passions among their target audience and used Director Mix to build 85 different bumper ad variations tailored to each passion. The effort drove 63% more first trips from YouTube at an 18% lower cost per first trip than previous campaigns.Introducing TrueView for reachTo help you reach more of your audience on YouTube with even more flexibility, we’re introducing a new way to buy TrueView called TrueView for reach. TrueView for reach brings our popular in-stream format built on user choice together with the simplicity of CPM buying. Optimized for efficient reach, this format can help you to raise awareness among a broad set of customers — and do so within our 95% viewable and 95% audible environment.3In beta testing 84 TrueView for reach campaigns, 9 out of 10 drove a significant lift in Ad Recall, with an average lift of nearly 20%. Source: YouTube Internal Data, Global, July 2017Jay Altschuler, VP of Media at Samsung Electronics America, reflects on being the format’s launch partner: "At Samsung we thrive on innovation and pushing boundaries. We were eager to test and learn as the launch partner of YouTube's new TrueView for reach solution since marketing today is no longer about reach 一 it's about engaged reach. User choice and attention are both critical for building a meaningful connection with consumers and for our flagship phone launch last spring, we were able to reach 50%+ more people at half the CPM using TrueView for reach."Vanessa Tsangaratos, Digital Marketing Manager at PepsiCo France says, "TrueView for reach not only enabled us to achieve massive on-target reach, but delivered high completion rates on our 10 second video. Moreover, CPMs proved to be more competitive: we saw 30% lower CPMs on average compared to previous campaigns. This ultimately drove lower average costs on incremental reach points: -46% versus TV on specific target audiences."Reach remains a critical goal for marketers, but it isn’t the only one. TrueView for reach joins TrueView for action as new solutions designed to drive specific marketing outcomes. We’ll continue introducing new approaches that help you adapt to today’s media landscape.Posted by Ali Miller, Produ[...]



Protecting our Ad Network: How Advertising Policies & Policy Enforcement Work

2018-04-17T15:59:08.043-04:00

On March 14, we shared information about our work to remove bad ads and bad sites from our ad networks. With a combination of people, policies and technology we took down more than 3.2 billion ads in 2017, up from 700 million in 2015. That’s more than 100 bad ads per second. Today, we want to share more details about how our policies and policy enforcement work to help protect our network. Policies We continuously monitor ads and content for policy compliance. If you’re an advertiser, our AdWords policies determine which ads are acceptable and what types of products or services can be promoted with Google ads. For example, we prohibit technologies that attempt to deceive users or abuse our network, like auto-redirecting ads, malware-laden sites, or “trick-to-click” ads. If you’re a publisher, our AdSense program policies outline the kinds of websites and content we allow to show Google ads. For example, our dangerous and derogatory content policy prohibits publishers from running Google ads on content that promotes discrimination against marginalized groups. We constantly review and update our policies to protect consumers, advertisers and publishers. In fact, in 2017, we added 28 new advertiser and 20 new publisher policies. Technology & TalentTo enforce these policies, we use a combination of people and technology. Google’s technology is designed to detect when ads or content violate our policies and disable them quickly. We employ automated filters that continuously identify policy issues, clean, and defend our ad systems. And we consider user feedback when people report sites and ads that they believe may be in violation of our policies.Technology helps us spot potential violations, but our talented reviewers and interdisciplinary team also work to enforce policies. When we review advertisers’ ads, we review everything from the ad creative to the landing page. For publishers, we evaluate elements including traffic patterns on the site and whether the content is appropriate to be monetized. Our teams are constantly reviewing because a publisher or an advertiser who is compliant with our policies today may not be tomorrow. ControlsIn addition to evaluating ads and sites for policy compliance, we provide advertisers controls they need to manage where and when their ads appear, and provide publishers the ability to control the type and format of ads appearing next to their content. For example, an advertiser of an extreme sporting event may use a Digital Content Label, the film-rating style control for maturity level, to place their ads alongside content suitable specific audiences. Advertisers can couple these controls with placement exclusions, which allow advertisers to specify publishers, apps, or videos to avoid in their campaigns.Protecting our networkMaintaining the health of our ad network is key to supporting the ecosystem of creators, publishers and advertisers that rely on Google ads to build their businesses. That’s why our teams are committed to refining our policies and fine-tuning our systems and controls to make sure Google ads work for everyone.Posted by Amy Osekowsky Davis, Global Product Lead, Google Display Network [...]



Changes to our ad policies to comply with the GDPR

2018-03-22T16:30:01.103-04:00

In May, Europe’s new General Data Protection Regulation (GDPR) comes into effect. Google is committed to complying with the GDPR, and in preparation, we’ve been working with our customers and partners to inform them about changes we’re making to our policies across our various products.

Today we’re informing advertisers and publisher partners about changes to our ad policies. Google already requires publishers and advertisers using our advertising services to get consent from end users to use our services, as required under existing EU law. However, the GDPR will further refine these requirements.

To comply, we will be updating our EU consent policy when the GDPR takes effect and the revised policy will require that publishers take extra steps in obtaining consent from their users. Before May, we will launch a solution to support publishers that want to show non-personalized ads, and we are working with industry groups, including IAB Europe, to explore proposed consent solutions for publishers.

We’re aware that our customers and partners - European and international - have significant obligations under these new laws, as does Google. Publisher and advertiser partners can expect further updates as we approach the date when GDPR takes effect.

(image)



Today at Shoptalk: Turning intent into action to deliver better shopping experiences

2018-03-20T17:01:46.326-04:00

We've long talked about mobile being the "future of retail." Now that this future has arrived, what's next? At this year’s Shoptalk in Las Vegas, I shared how today’s ever-curious, demanding and impatient shopper is moving and buying online, in stores, and even hands-free with their voice—creating opportunities for retailers to assist them in ways never before possible. Google has already made big investments in retail, and today, we’re the #1 driver of traffic and transactions to retailers’ sites in the U.S. But we want to create more value for the retail ecosystem, by combining our technology and deep understanding of what customers want with retailers’ unique products to make shopping truly seamless. Check out our updates from Shoptalk that highlight how we’re partnering with retailers to help deliver these shopping experiences for customers everywhere.Help shoppers take action, wherever and however they choose to shop. Shoppers findretailer products on Google in a multitude of ways—from Search’s sponsored Shopping Unit to YouTube to their Google Home device. But while they may be used to all these modes of discovery and buying, shoppers still prefer a frictionless, end-to-end shopping experience—and they gravitate toward retailers who provide it.Our new Shopping Actions program offers shoppers an easy way to shop retailer products across Google surfaces with a universal cart, whether they’re on mobile, desktop or even through voice via the Google Assistant, on devices like Google Home. Shopping Actions appear within the sponsored Shopping Unit on the Google Search page. No organic rankings are impacted or changed.Check out our full post on Shopping Actions, or sign up here to learn more. Bridging online and offline worlds with ARCoreWhat if shoppers could visualize their furniture from the comfort of their home? ARCore 1.0 gives retail developers the tools to build powerful augmented reality apps for Android phones as the virtual, digital and physical worlds come together. It now works on over 100 million devices, on more than a dozen different smartphone models around the world.There are lots of great examples of AR powered shopping interactions today. Pottery Barn lets shoppers use AR to easily change the color and fabric on furniture to decide which looks best, and they can purchase directly in the app. You can find other retailers with shopping experiences built on ARCore, like IKEA, Jet.com, Lowe’s, eBay and more on the Google Play Store.To learn more, check out our full blog post here. From the station to the store—building habit on transit with Google Pay When we launched Google Pay, we wanted to make paying fast and simple for as many people in as many places as possible. Transit was a big part of this vision, which is why we’re thrilled to partner with NXP to offer transit and prepaid tickets or passes on Google Pay. Las Vegas is the first city to support this feature, which is powered by NXP’s new MIFARE 2GO Cloud Service and contactless technology.Now, people can purchase Las Vegas Monorail passes online, save them to Google Pay, and use their phones to ride. What makes this good for retailers? Habit. We’ve found the more people use their phones to ride transit, the more they’re willing to use their phones to pay in stores, according to internal Google research. Building a new habit in one area makes them more likely to apply it to another. And as we expand transit to more cities, we’re excited to see how this affects mobile payments at all the places people shop.Partnering for the future with investments in CloudUnderpinning this all, we’re continuing to grow Cloud with our partners in mind. We know the best shopping experiences rely on using data to provide these frictionless, personalized ways to shop, which is why we’ve made all the tools we use ourselves—unparalleled machine learning capabilities, analytics, raw computing p[...]



Help shoppers take action, wherever and however they choose to shop

2018-03-20T15:31:34.994-04:00

Today’s consumers don’t just want answers; more and more, they’re craving relevant, meaningful, and immediate assistance in completing their day-to-day shopping tasks. We see this in our data: mobile searches for “where to buy” grew over 85% over the past 2 years.1 Moreover, 44% of those who use their voice-activated speaker at least weekly say they use the device to order products they need like groceries and household items at least once a week.2It’s clear that people want helpful, personal, and frictionless interactions that allow them to shop wherever and however they want -- from making decisions on what to buy, to building baskets, to checking out more quickly than ever before. Put simply, they want an easier way to get their shopping tasks done.Introducing Shopping ActionsThat’s why we’re introducing our Shopping Actions program. It gives customers an easy way to shop your products on the Google Assistant and Search with a universal cart, whether they’re on mobile, desktop or even a Google Home device. By participating in the Shopping Actions program, you’ll be able to:Surface your products on new platforms like the Google Assistant with voice shopping. Leverage our deep investments in machine learning, AI and natural language processing to offer your customers a hands-free, voice-driven shopping experience. Help your customers shop effortlessly with you, across Google. A shareable list, universal shopping cart and instant checkout with saved payment credentials work across Google.com and the Google Assistant -- allowing your customers to seamlessly turn browsing into buying. For example, shopper Kai can do a search on Google for moisturizing hand soap, see a sponsored listing for up & up brand soap from Target, and add it to a Google Express cart. Later, in the kitchen, Kai can reorder foil through voice, add it to the same cart using Google Home, and purchase all items at once through a Google-hosted checkout flow.Increase loyalty and engagement with your highest value customers. 1-click re-ordering, personalized recommendations, and basket-building turn one-time shoppers into repeat customers. If Kelly does a search for “peach blush,” for example, and she has opted to link her Google account with her Ultamate Rewards status, we’ll recognize this and surface relevant blush results as well as related items -- like makeup brushes -- from Ulta Beauty to help her build a basket with her preferred retailer. If we know she regularly purchases makeup remover on a monthly basis, we’ll surface the same brand of makeup remover to her, right when she has the highest intent to re-order.In addition, Shopping Actions uses a pay-per-sale model, meaning you only pay when a sale actually takes place. Shopping Actions appear within the sponsored Shopping Unit on the Google Search page, and on Google.com/Shopping. No organic rankings are impacted or changed.Early retail partners are realizing results Across the board, our focus on surfacing highly relevant offers has not only delivered a positive experience to consumers, but has helped our retail partners as well. Early testing indicates that participating retailers on average see an increase in total conversions at a lower cost, compared to running Shopping ads alone.3 We have also seen an approximately 30% average increase in basket size for merchants participating in Shopping Actions.4 Furthermore, we partnered with MasterCard to do a pre/post study among a representative subset of five Shopping Actions merchants. We learned that after using Shopping Actions, a customer spent more with that group of merchants in the 4 month post period.5Target and Google have a long-standing partnership, and a history of innovating together to make shopping easier and more inspiring. Target was one of the first retailers to test Google Express (now Shopping Actions), and last year expanded the of[...]



Become the GOAT of mobile gaming with new innovations from AdWords & AdMob

2018-03-16T13:52:55.456-04:00

Great games are magical. They allow players to escape to new worlds, turn into superheroes, and boost their puzzle-solving powers. Now, more than ever, developers like you can become gaming legends who run successful businesses too. To help you get there, we’re sharing several new innovations designed to grow your fan base and earn you more revenue from your apps.Win people’s attention with new video ads on Google Play In a sea of mobile apps, it's critical to reach the right players at the right time and place. Universal App campaigns (UAC) use Google’s machine learning technology to find loyal fans across Google.com, Google Play, YouTube, and over 3 million sites and apps in the Google Display Network. To date, Google has delivered over 10 billion app installs for developers through ads.1 And we’re just getting started.Over the next few months, we’ll roll out a beta for click-to-play video ads—a new way to reach players on Google Play with sight, sound and motion. These placements will help you showcase your game as they tap, swipe and scroll to find their next favorite app.New video ads in Google PlayFind your next player with similar audiences With a world of games available on mobile, it can be hard to know who may fall in love with your game. Google helps by analyzing millions of signal combinations in real-time to help you reach the players you care about—like the ones who are likely to beat the first level or make an in-app purchase. In fact, that’s how we’re already helping drive 7 billion in-app events every quarter for our partners.2But we have more to do. Today we're introducing similar audiences for UAC to help you find people who share similar interests with your best customers, right when they’re interested in games and apps like yours.Imagine you’re a developer with a popular mobile game and you’re launching a new title. With similar audiences, you can share your business data with Google to find more players like those playing your current game. By connecting you with more qualified customers, similar audiences can help unlock new opportunities to grow your business. Similar audiences will be available in beta to select advertisers starting in May.Make ad experiences more valuable with AdMob Video ads are more than just a canvas for showcasing your games. They can help turn your apps into a revenue-driving machine. Last year alone, we saw in-app video ad impressions grow 1.8x across our networks.3But people will abandon even the best apps if the ad experience doesn’t fit the flow of the game or an ad doesn’t respect the player’s preferences. Rewarded ads create value for players by offering them incentives, like an extra life or a special power-up in the game when they need it most. And because players can choose when to watch, these ads don’t disrupt gameplay. That's why more than 45% of AdMob’s top 1000 gaming partners (by revenue) use rewarded ads to monetize their apps.4Last year, we made it easy for you to deliver rewarded video ads lasting 6 to 60 seconds in portrait and landscape modes. Today, we’re introducing two new rewarded ad experiences that will become available to AdMob developers over the next few months: playable ads and multiple-option video ads. With these new formats, you can monetize your games while ensuring your players can interact with ads in a way that doesn’t interrupt their game play. Rewarded ads with multiple-option videos Rewarded ads with playables Earn more from your ad partners with Open Bidding on AdMob We know mediation is an important strategy to grow revenue from different ad networks. But you’ve also told us mediation can be difficult to manage. It’s time consuming to reconcile reports and chase payments from different partners. Implementing multiple ads SDKs increases development time and slows [...]



New ways to harness the combined power of Google and YouTube in AdWords

2018-03-13T11:28:11.652-04:00

With the world’s information at people's fingertips, today’s consumers research everything before they buy—they read reviews, search for product details and watch videos to make the decision that’s right for them.Whether it’s something major like a new car, or an everyday item like an umbrella, shoppers turn to Google for help deciding what to buy. Did you know that mobile searches on Google for 'best umbrella’ have grown over 140% in the past two years?1 By the same token, review videos on YouTube had more than 50,000 years (438 million hours) worth of watch time on mobile alone.2This morning at Search Marketing Expo West, we’re announcing several innovations in the new AdWords experience to help you meet the increasing demands of consumers through search and video.  Reach consumers who searched on Google...on YouTube Soon you’ll be able to reach people on YouTube who recently searched for your products or services on Google. For example, an airline could reach people on YouTube who recently searched Google.com for "flights to Hawaii." We call this custom intent audiences. Custom intent audiences can be an effective way to move undecided customers to action using the persuasive power of video. To get started, all you have to do is create a keyword list for your video campaign in the new AdWords experience.p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 12.0px 'Helvetica Neue'; color: #454545}                           A Google search query and a TrueView for action ad as seen on mobile devices.Online investment company Betterment used custom intent audiences to reach YouTube viewers who recently searched for financial keywords on Google. The brand increased its return on ad spend 6X compared to previous YouTube campaigns, and saw a 245% increase in searches on Google.com, including their brand term: "Betterment".Custom intent audiences are likely to drive the best results when paired with TrueView for action, our direct response video ad format expanding to global availability later this month. These video ads allow you to customize a call-to-action to drive the outcome that’s most important to your business, like leads or referrals. We automatically optimize these campaigns with Target CPA bidding for the most efficient results possible.More AdWords innovations to save you time and drive better performance Innovations like custom intent audiences—along with all the other features we're developing—are only available in the new AdWords experience. In fact, the majority of advertisers are already using the new experience and benefitting from innovations that save time and deliver better performance. Today, we’re introducing notes and the new Recommendations page.In the next few weeks, we’ll be rolling out notes to help you capture important events or details about your accounts right in your performance graphs so anyone in your business can see what caused a change in your performance. For example, you can leave a note to explain a recent spike in clicks for a particular promotion.                                      An example of the notes feature in the new AdWords experience.We've also rebuilt and renamed the Opportunities page to help you focus on the most actionable fixes for your account. On the new Recommendations page, you'll now see 16 new types of recommendations to help you drive better results for your business, including suggestions to set your optimal bidding strategy, add audiences, or create better ads. Coming soon, you’ll also see your account’s performance score. This will help you prioritize improvements so you can optimize efficiently for better performance.        &[...]



Message reporting delivers new performance insights for click-to-message ads

2018-03-12T11:39:01.773-04:00

65% of consumers say they’d consider using messaging to connect with a business to complete tasks like getting information about a product or service, or to schedule an in-person appointment.1 That’s why we introduced click-to-message ads in late 2016 to give advertisers a new and easier way to engage with consumers. Message reporting will roll out over the next few weeks to help advertisers in the U.S., Canada, U.K., France, Brazil and Australia analyze and improve the performance of your click-to-message ads.                                                        Example of a click-to-message adMessage reporting offers new performance insights including:Chat rate - how often users start a conversation with you (“Chats”) after seeing your message extension (“Message impressions”).Example: A law firm discovers that consumers prefer messaging over calls when asking questions about real estate law. To improve the chat rate, it tailors its extension text to be more relevant by replacing the generic, “Text us to learn more” with “Text a real estate lawyer now.” It also enhances its message text to better reflect the user’s voice and how they’d really speak. It changes, “I’d like to know more, please text me back.” to “Hi, I’m looking for a real estate lawyer. Please reply back with more information.”Chat start time - the timestamp for when a user sends you a message to initiate a conversation. Use this insight to help schedule your message extensions.Example: A travel tour company sees that its chat volume peaks at noon when people are sending the most booking requests. This also coincides with when their “Time to first reply” takes the longest. As a result, they add an extra sales representative to assist customers more quickly.Messages -  the total number of messages exchanged between you and a user within a single chat. Use this insight to evaluate which campaigns are driving the longest or most in-depth conversations compared to the average.Example: A furniture retailer sees that in one campaign, chats tend to last for fifteen messages, which is more than double the average. It discovers that users are actually dropping off once a sales representative requests payment information. Using this insight, it decides to give users the option of transferring to a phone call or web form to complete the transaction.“With message extensions, we can deliver a more personal, two-way conversation to customers on mobile when they’re going through the complex task of finding legal services. New message reporting gives us great insight into which keywords are producing engaged conversations. We can use this to optimize our extension and message text, and to make better bidding decisions. Most messaging threads result in a qualified lead for a law firm. Since our chat rate is more than 2x the conversion rate for the online lead form, routing people through messaging is ideal to help increase lead volume.” - Maisie Harris, Chief Marketing Officer at LeadRival “One of our key differentiating factors is allowing customers to work directly with a stylist, including via text messaging from our Google search ads. Our customers are busy professionals who need quick answers, and frequently don’t have the time to navigate a website. Using message extensions, we can offer fast assistance when they’re looking for a style recommendation or opinion on fit, and can easily share images and links. Now, message reporting will help us analyze which parts of our campaigns are driving the most in-depth, valuable conversations with stylists, and where we can improve performance.” - Michaella Kurdziel, Direc[...]



Introducing the mobile Speed Scorecard and Impact Calculator

2018-02-26T00:01:02.900-05:00

Consumers’ expectations for faster and better digital experiences are on the rise. The mobile web is no exception. But the thrill of the hunt, whether it’s researching the best hotel deals for spring break or buying a new pair of sneakers, is often hindered by slow mobile sites.We’ve all been there: eagerly anticipating a mobile site to load and then abandoning it out of frustration. It’s a challenge most businesses struggle with. In fact, 53% of visits are abandoned if a mobile site takes more than three seconds to load, according to Google data from 2016.1See how you stack upThis morning at Mobile World Congress in Barcelona, we introduced the mobile Speed Scorecard: an easy-to-use tool that allows you to compare your mobile speed with other companies’.2The Speed Scorecard shows the speeds of thousands of sites from 12 countries across the globe. It's powered by Chrome User Experience Report, the largest database of real-user latency data for how Chrome users experience popular destinations on the web.3Here’s a sample scorecard:* Fictitious companies usedWhen it comes to mobile speed, we recommend that a site loads and becomes usable within five seconds on mid-range mobile devices with 3G connections and within three seconds on 4G connections. But there's a lot to gain by taking small steps to improve your site speed - even a one second improvement could increase conversions.Calculate your opportunityA slow mobile site doesn’t just frustrate your customers, it can limit your business. In retail, we see that for every one second delay in page load time, conversions can fall by up to 20%.4 That’s why we also introduced the Impact Calculator.5 With just a few inputs, the tool estimates the revenue impact that could result from improving the speed of your mobile site.6 See how much more you stand to gain by reducing load time by two seconds versus one second.Open up the toolboxAt the end of the day, speed matters; and we want to help. Here are some of the other products and resources we recently introduced to help you speed up your mobile experience:Check out the “Landing Pages” page in the new AdWords experience to see which URLs in your account are mobile-friendly, which ones drive the most sales, and which ones may require your attention. Accelerated Mobile Pages (AMP) are so fast, they appear to load instantly. Today your Search campaigns can already drive clicks to these lightning fast pages. And, now, we’re actively working to expand support for Shopping campaigns to ensure a faster and more seamless shopping experience for customers. Later this year, AdWords will begin processing click measurement requests in the background so your customers won't have to wait quite as long for your landing page to load. To ensure your campaigns are ready for parallel tracking, be sure to reach out to your third-party measurement provider and confirm they're compatible or preparing for the change. What should you do now?When you’re ready to speed up your mobile site, here are a few tips to get started:Meet with your organization’s web development team to diagnose mobile latency issuesReview this basic checklist of ways to optimize your mobile site If you want more advanced recommendations, work with your web development team to implement these user experience guidelines You can also learn more about the Speed Scorecard and Impact Calculator, and find other helpful tools and best practices for speeding up, on Think with Google.Posted by Jon Diorio, Group Product Manager, Google Ads 1. Google Data, Aggregated, anonymized Google Analytics data from a sample of mWeb sites opted into sharing benchmark data, n=3.7K, Global, March 20162, 3, 6. There is more than one way to measure mobile site speed and many factors affe[...]



Grow Your Business Beyond Borders

2018-02-15T13:00:11.359-05:00

As more consumers come online around the world, there’s more opportunity than ever for marketers to reach potential customers beyond your borders. In fact, research shows that customers aren’t concerned about where a business is based as long as they’re happy with the product or service. For example, 96% of people didn't know that Booking.com is from the Netherlands, and of these, 90% said this wouldn't affect the likelihood of their buying from the company again.1To get started, check out our Official Guide to Expanding Internationally with AdWords. This four-step guide outlines best practices and free resources that can help advertisers find more customers in new countries.There are many tools and resources for businesses looking to expand. For example, Market Finder is a powerful tool built with insights from Google Search to prioritize the best markets for your business based on search volumes in your category, ease of doing business, consumer purchasing power, and more. It’s available in the US, UK, and China, with more countries on the way in 2018. Another resource is Consumer Barometer, which helps advertisers learn about consumer preferences and trends. Did you know that clothing, books, cosmetics, and computer hardware/software are the products most often purchased online from abroad?2 Last but not least, tap into the Go Global Community for the latest research on emerging market trends, conversations with international market specialists, and updates on new ads innovations. Companies from around the world have grown their businesses with these tools. For example:Kabam is a leading provider of mobile games, including Marvel Contest of Champions with over 130M downloads. To expand its game into Japan, Hong Kong, and Taiwan, Kabam used insights from consumer gaming trends and video engagement from each market to localize its Search and YouTube campaigns. As a result, the game reached top 10 in download charts for its category on both iOS and Android in target APAC markets.French DIY website ManoMano offers two million products from 750 sellers, including electrical, hardware, furniture and tools. The DIY market is highly seasonal and constantly changing -- customers love gardening and outdoor activities in warm seasons and indoor projects during the winter. ManoMano predicted these purchase patterns, understood consumer trends in each market, and engaged customers with timely, localized campaigns. As a result, its sales more than doubled in 2016, and ManoMano now has nearly 2 million customers across Europe, with localized websites in Belgium, France, Germany, Italy, Spain, and the UK.It’s more important than ever for businesses, large and small, to think beyond borders with our Guide to Expanding Internationally. It’s a small world, after all. Posted by Jay Bowden, Industry Director1. UK Google Consumer Surveys, 20142. The Consumer Barometer Survey 2014/15 [...]



An Update to Our Event Ticket Reseller Policy

2018-02-07T07:00:08.278-05:00

Google is often the first stop for sports fans, music lovers, and theater goers looking for tickets and information about upcoming events, shows and concerts. We strive to connect these folks with relevant and accurate results, and are committed to delivering the best possible user experience.

Many venues sell tickets directly and some use resellers to help, making it easy to get the seats you want. Unfortunately, some ticket resellers provide limited transparency in their ads about ticket costs and fees, as well as their association with a specific venue or event. Lack of transparency can erode trust in the online ticket ecosystem and makes it harder for legitimate businesses to reach customers.

We only want companies that offer a great user experience on our platform. Effective today, we are tightening our standards and will require all event ticket resellers to be certified and to radically increase their transparency. This will give users more clarity on the vendor reselling the tickets and the total cost of those tickets, including any associated fees.

To be certified by Google, an event ticket reseller must:
  • Not imply that they are a primary marketplace
  • Prominently disclose themselves as a ticket reseller/secondary marketplace
  • Prominently disclose that prices may be above face value
  • Provide the total and breakup of the price across fees and taxes before requiring payment information
  • Prominently provide the face value of the tickets being sold in the same currency (this will be required starting in March 2018)
This updated policy is a result of our own research as well as the insights and feedback we gathered from users, advertisers, partners and third-party industry groups. To allow advertisers time to prepare for this change, we issued a change to our AdWords policy page in November 2017.

According to Charlotte St. Martin, president of The Broadway League, “Google’s dramatic step in consumer protection is of major significance to The League’s membership. We strongly support requiring brokers who advertise Broadway tickets on its platform to disclose when they are unaffiliated with an official box-office and itemize costs before collecting payment.”

Transparency, trust and safety for our users will always be top priorities for Google. We remain dedicated to ensuring that the ads our users see are helpful, relevant and trustworthy.
(image)



Drive better results for your business with machine learning: Part III

2018-02-09T20:07:52.009-05:00

(Part 1, Part 2)Consumers are more empowered than ever before and expect brands to provide fast and helpful experiences. That’s why leading marketers are 50% more likely to increase investments in capabilities like machine learning to help them win.1 In fact, brands like Rappi and AutoGravity are already using machine learning in AdWords to reach their most valuable app users and grow their businesses. In our final installment of this series, we explore how machine learning is being applied to bid optimization to help businesses make sense of the data around them and get better results at scale.It’s more than a bidThe days of predictable web sessions are over, replaced by bursts of digital activity throughout the day on multiple devices. Your bids now have to take into consideration a wide range of contextual signals that impact ad performance, including a user’s device, location and time of day. That’s where machine learning can help.AdWords Smart Bidding uses Google’s machine learning to help you set the right bid for every auction through three core capabilities:Auction-time bidding: Smart Bidding sets bids for each individual auction, not just a few times per day. AdWords Smart Bidding evaluates the relevant contextual signals present at each of those auctions—such as time of day, specific ad creative being shown, or user’s device, and browser—to identify the conversion opportunity, and set an optimized bid tailored to each auction. This allows Smart Bidding to set millions of bids per second, something even an army of marketers wouldn’t be able to do.Cross-signal analysis: Smart Bidding understands how signal combinations impact conversion rate. For example, a retailer might notice their mobile conversion rates are 20% higher than their desktop conversion rates, and set a mobile bid adjustment of +20%. However, this doesn’t account for the times of day where mobile conversion rates are even stronger, like in the mornings, when people are researching during their commute. Smart Bidding analyzes billions of these types of signals to identify meaningful correlations, and calculates bids based on how likely a conversion will occur.Query-level learning: Smart Bidding maximizes performance for new and low-volume keywords. By looking at performance data across similar auctions in your account, Google’s machine learning platform makes informed bidding decisions and helps reduce performance fluctuations even when data is scarce. For example, let’s say you just added a new keyword “cheap flights to NYC.” If that query was already matching to another part of your account and similar auctions, Smart Bidding simply applies what it’s learned about that query to set the best possible bid.Focus on the next big opportunityBrands around the world are using Smart Bidding to unlock growth for their business and reinvesting their time and money into new opportunities.Harmoney, a peer-to-peer lending service in New Zealand, teamed up with its agency, First Digital, to find more, qualified applicants while still hitting an aggressive ROAS goal. They used Target ROAS across their non-brand Search campaigns to reach customers who were most likely to apply and be approved for a personal loan. As a result, Harmoney saw a 219% growth in high-value accounts at a 37% lower cost-per-acquisition (CPA). Importantly, Smart Bidding freed up 5 hours per week for the team to focus on high-value tasks like testing ad copy and learning more about their best customers.FirstPoint is a Swiss-based digital agency that wanted to maximize its client’s Search budget while driving more conversions. After testing Smart Bidding, the agency moved away from manual bidding in favor of Ma[...]



Grow your business faster with machine learning: Part II

2018-01-24T14:02:36.259-05:00

(Part 1, Part 3)Last week at the Consumer Electronics Show, we learned about today’s more empowered consumer. They're more curious, demanding and impatient than ever before, and expect assistive experiences everywhere–like checking in and unlocking their hotel room using their smartphone.Meeting these rising consumer expectations is critical. Over the next two weeks, we’ll explore some of our favorite AdWords products and show how machine learning is enabling brands to meet those expectations, while saving time and improving performance.Applying machine learning in AdWordsCampaign management involves time-consuming tasks. Rather than manually adding thousands of keywords or individually testing headlines to see which ones work best, you can train Google’s machine learning platform to do it for you.For example, you might’ve had new products added to your inventory or more content added to your website recently. Dynamic Search Ads would see this and automatically fill gaps in keyword coverage to help you reach people who are searching for those new products and services.Or to show relevant ads that fit anywhere across the millions of sites in the Google Display Network, you can upload more creative assets to your Smart display campaign and automatically show relevant ads to the right people. Machine learning makes all of this possible.Changing the app gameFor app developers and marketers, we know competition is fierce: the number of developers with more than 1 million monthly installs grew by 35% year over year.1 There are more apps and experiences competing for your users’ attention and dollars than ever before. This is another area where machine learning is changing the game.Universal App campaigns (UAC) enable brands like Rappi, a delivery service in Latin America, to reach their most valuable users across Google Play, Search, Display Network, and YouTube with a single campaign.Rappi uploaded as many creative assets as it had, allowing Google’s machine learning platform to rotate each asset, understand which ones perform best across each channel, and show the ads that users are most likely to engage with. After only one month, Rappi’s conversion rates grew by 10X, and the brand expanded into Brazil, Mexico and                                                         Argentina.AutoGravity, an auto financing company, reached tens of thousands of car buyers and increased user engagement by 120% in only 5 weeks. The brand plans on increasing UAC investment by 200% to reach more of its highest-value users, people who are most likely to receive credit ‘approval’.How does UAC reach these types of high-value users? Google’s machine learning platform uses insights from Google.com and Google Play, web data and other signals, in addition to information about your app. This data is analyzed across each channel where AdWords shows your ads and is updated in real time. That’s how AdWords can quickly pick up on trending keywords, like events and holidays, and ensure your ads show to the right users.AdWords then looks at people who have completed your selected action, like ‘approvals’, and those who haven’t, as well as user signals that are unique to each auction. Device type, operating system, network, apps they already have, and other signals create patterns that help identify high-value users. These patterns are used to predict future auctions, where and how to bid, and what ads to show and to whom.Using machine learning, brands are not only delivering better performance at scale, but t[...]



Grow your app business with Google's new education program for Universal App campaigns

2018-01-17T13:34:06.240-05:00


Today, we’re launching a new interactive education program for Universal App campaigns (UAC). UAC makes it easy for you to reach users and grow your app business at scale. It uses Google’s machine learning technology to help find the customers that matter most to you, based on your business goals—across Google Play, Google.com, YouTube and the millions of sites and apps in the Display Network.

UAC is a shift in the way you market your mobile apps, so we designed the program’s first course to help you learn how to get the best results from UAC. Here are a few reasons we encourage you take the course:

  • Learn from industry experts. The course was created by marketers who’ve been in your shoes and vetted by the team who built the Universal App campaign.
  • Learn on your schedule. Watch snackable videos at your own pace. The course is made up of short 3-minute videos to help you master the content faster.

  • Practice what you learn. Complete interactive activities based on real life scenarios like using UAC to help launch a new app or release an update for your app.
(image)

    So, take the course today and let us know what you think. You can also read more about UAC best practices here and here.

    Happy New Year and hope to see you in class!

    (image)



    A New Approach to YouTube Monetization

    2018-01-16T20:05:07.163-05:00

    There’s no denying 2017 was a difficult year, with several issues affecting our community and our advertising partners. We are passionate about protecting our users, advertisers and creators and making sure YouTube is not a place that can be co-opted by bad actors. While we took several steps last year to protect advertisers from inappropriate content, we know we need to do more to ensure that their ads run alongside content that reflects their values. As we mentioned in December, we needed a fresh approach to advertising on YouTube. Today, we are announcing three significant changes.Stricter criteria for monetization on YouTubeAfter careful consideration and extended conversations with advertisers and creators, we’re making big changes to the process that determines which channels can run ads on YouTube. Previously, channels had to reach 10,000 total views to be eligible for the YouTube Partner Program (YPP). It’s been clear over the last few months that we need the right requirements and better signals to identify the channels that have earned the right to run ads. Instead of basing acceptance purely on views, we want to take channel size, audience engagement, and creator behavior into consideration to determine eligibility for ads.That’s why starting today, new channels will need to have 1,000 subscribers and 4,000 hours of watch time within the past 12 months to be eligible for ads. We will begin enforcing these new requirements for existing channels in YPP beginning February 20th, 2018.Of course, size alone is not enough to determine whether a channel is suitable for advertising. We will closely monitor signals like community strikes, spam, and other abuse flags to ensure they comply with our policies. Both new and existing YPP channels will be automatically evaluated under this strict criteria and if we find a channel repeatedly or egregiously violates our community guidelines, we will remove that channel from YPP. As always, if the account has been issued three community guidelines strikes, we will remove that user’s accounts and channels from YouTube.This combination of hard-to-game user signals and improved abuse indicators will help us reward the creators who make engaging content while preventing bad actors and spammers from gaming the system in order to monetize unsuitable content. While this new approach will affect a significant number of channels eligible to run ads, the creators who will remain part of YPP represent more than 95% of YouTube's reach for advertisers.Those of you who want more details, can find additional information in our Help Center.Manually reviewing Google PreferredWe’re changing Google Preferred so that it not only offers the most popular content on YouTube, but also the most vetted. We created Google Preferred to surface YouTube's most engaging channels and to help our customers easily reach our most passionate audiences. Moving forward, the channels included in Google Preferred will be manually reviewed and ads will only run on videos that have been verified to meet our ad-friendly guidelines. We expect to complete manual reviews of Google Preferred channels and videos by mid-February in the U.S. and by the end of March in all other markets where Google Preferred is offered.Greater transparency and simpler controls over where ads appearWe know advertisers want simpler and more transparent controls. In the coming months, we will introduce a three-tier suitability system that allows advertisers to reflect their view of appropriate placements for their brand, while understanding potential reach trade offs.We also know we need to offer advertisers[...]



    Grow your business faster with machine learning: Part I

    2018-01-24T14:03:24.095-05:00

    (Part 2, Part 3)At the start of the new year, we take time to look at what’s ahead, from eating healthier to spending more time outdoors. This week at the Consumer Electronics Show, we get to take a similar look ahead, at the future of technology. Thanks to innovations like smartphones and voice-activated speakers, consumers are now super-empowered and expect more from their favorite brands. This is redefining the consumer experience and reshaping what’s required of marketers.To help you meet rising consumer expectations, over the next three weeks we’ll share insights and best practices from brands that have made machine learning an enabler for new opportunities in this “age of assistance”–instead of another challenge to figure out.Solving problems with machine learningAt its core, machine learning is a new way of problem solving. Rather than spending hundreds of hours manually coding computers to answer specific questions, we can save time by teaching them to learn on their own. To do that, we give the computer examples until it starts to learn from them–identifying patterns, like the difference between a cat and a dog.To illustrate how machine learning can help solve some of the most complex problems in the world, take the latest advances in medicine. In the US, doctors know survival rates for skin cancer increase dramatically with early detection.1 That’s why researchers at Stanford University used Google’s machine learning platform, TensorFlow, to train a model that can identify cancerous skin conditions from healthy ones with 91% accuracy–on par with 21 board-certified physicians.New opportunities to accelerate growthAs marketers, you don’t wake up everyday expecting to save lives. But we do ask ourselves a very different question: how can I grow my business faster? This is where Google’s machine learning technology can help.We know that choosing where your ads show and manually adjusting bids is time consuming, leaving less time for strategic tasks, like capturing the latest trends or entering new markets. Google's machine learning considers billions of consumer data points everyday, from color and tone preference on mobile screens, to purchase history, device and location. With products like Universal App Campaigns and Smart Bidding, it’s now possible to use this data to help deliver millions of ads customized for your customers, and set the right bid for each of those ads–in real time.Even if you’re not using these AdWords innovations, you’re still seeing the benefits of machine learning. Google uses information about search queries, historical ad performance and other contextual signals combined with machine learning, to predict whether or not someone will click on your ad. This predicted click-through rate helps determine the selection, ranking and pricing of your ads–meaning machine learning is already working to show the right ads to the right customers.Over the next three weeks, we’ll continue exploring how you can use machine learning to reach your marketing goals and grow your business faster. To get the latest updates on this series, follow along on the Inside AdWords blog or subscribe to our Best Practices newsletter.Posted by Matt Lawson, Director of Performance Ads Marketing1. Stanford News, 2017 [...]



    5 New Year's Resolutions for AdWords Success

    2017-12-21T11:00:00.223-05:00

    With 2018 only weeks away, our team compiled a few AdWords New Year’s resolutions for you to consider.1. I will try out new AdWords innovations.The new AdWords experience is packed with new features like promotion extensions and ad variations that have helped advertisers improve performance. For example, Torrid saw a 30% lift in conversion rate when using promotion extensions to highlight limited time offers alongside ad copy that emphasized quality and fit. Merkle also increased conversions by 14% after running an ad variations test with expanded text ads. And new shortcuts like pressing “G” then “T” let you navigate to any page within your account so you can get to the data that matters to you, faster. As you search in AdWords, keyboard shortcuts will be suggested for future use. 2. I will test more.Testing in AdWords is crucial when optimizing your account. To increase return on ad spend (ROAS), the Honest Company used campaign drafts and experiments for efficiently exploring new strategies—saving 50% more time compared to manual trials. The Honest Company experimented with sending shoppers to product pages versus special offer landing pages for "bath" and "body" keywords. As a result of the test, the Honest Company saw a 47% increase in ROAS when sending shoppers to unique offer landing pages.3. I will do more in less time.Smart Bidding helps marketers bid both more efficiently and effectively. Powered by Google’s machine learning, it automatically sets the right bid for each and every auction. Bonprix, a leading fashion brand in Europe, drove 25% more revenue at the same ROAS and more than 50% in incremental revenue on mobile, by using Smart Bidding with Target ROAS. According to Sönke Harms, Bonprix’s Head of Shopping ads, Smart Bidding allowed the team to focus on “delivering key analyses, identifying strategic opportunities, and driving important initiatives.” Read our best practices guide to get started with Smart Bidding.4. I will reach more shoppers.Mobile searches for “where to buy” grew more than 85% over the past two years.1 That’s why it’s critical to help shoppers find your business both online and when they’re on-the-go. With location extensions, you can show your address, business hours, a map to your location, and more. You can also reach and bid higher specifically for people who are located near your business. Jerome’s Furniture combined location extensions with local inventory ads and store visits measurement to increase conversions by 93% across online and offline channels.Location extensions show your business information in various formats on the Search Network, Display Network, and Google Maps.5. I will stay informed.With the AdWords app, you can receive timely alerts notifying you of issues and opportunities in your account. You can also easily pause campaigns and adjust budgets and bids. Adding, editing, and removing keywords is also simple. Best of all, you can do all of this right from the palm of your hand. Download the app now on Android or iOS.With the AdWords app, you can manage your keywords and more on-the-go. To receive more AdWords tips and tricks, be sure to subscribe to our Best Practices newsletter.From our AdWords family to yours—happy holidays, and we’ll see you in 2018!Posted by Karen Yao, Director of Product Management, AdWords1. Source: Google Data, U.S., Jan.-June 2015 vs. Jan.-June 2017. [...]



    Keep the lights on for the last-minute shopper this December

    2017-12-07T12:11:52.309-05:00

    Would it surprise you to hear that we see 34% more shopping searches on Christmas Day than on Black Friday1? That’s just one of the eye-opening consumer trends we’re watching closely now that the 2017 holiday season is in full swing.With mobile, shoppers know they can easily find and get what they’re looking for up until the last minute. So, despite all of the improvements retailers have made to shipping speed and product availability, many people still wait to buy. That means that a lot of December’s holiday shopping happens right before—and even after—Christmas, giving more reason for retailers to continue to drive store traffic from online and offline media throughout the season.Early birds they are notRetailers may be pushing their holiday deals earlier and earlier, but some shoppers are still waiting longer and longer, weighing their options to make their final choices.When shoppers consider a new purchase, they spend 13 days on average shopping for the item. But once they decide to buy, almost half expect it either the same day or the next day2. In fact, mobile searches related to “same day shipping” have grown 120% since 20153.It’s no wonder, then, that we see online conversions from the week before December’s shipping cutoff date on par with the the week of Cyber Monday4, as holiday shoppers make a last-ditch effort to get their presents sent to their doorstep.Once shipping cutoff hits, last-minute shoppers make a mad dashThe last week before Christmas is crazy busy, of course, but it's also very local. Around Dec. 21, when the online shipping cutoff passes, shoppers increasingly turn to their hometown stores to get what they need.Regardless of which day of the week Christmas falls, the in-store holiday rush starts on the Friday one full week before Christmas. The Saturday after that is typically the second-busiest day of December. The busiest day of all in the last month of the year? That’s Dec. 23, regardless of what day of the week it falls on5.Searches for “where to buy” peak on Dec. 23 as last-minute shoppers grab their final gifts and stocking stuffers. Some popular examples: “where to buy Cards Against Humanity?”, “where to buy Yeti Cups?", and even “where to buy coal?”6‘Where to buy’ searches in 2016Meanwhile, mobile searches for “open now” and “store hours” grow through December and peak on Christmas Day. That includes searches like, “what stores are open near me on Christmas?”, “what grocery stores are open on Christmas?” and “what stores are open right now?"7This year, retailers have an edge: With Christmas on a Monday, there are two full weekends (Dec. 15-17 and 22-24) in the 10 days before the holiday. This bodes well for store traffic with shoppers out in force on Fridays and Saturdays.The takeaway? With people turning to stores at the last minute, be sure to highlight your local products for the best chance at drawing shoppers to your door. Check out our Shopping best practices guide to learn how you can drive traffic to your store this holiday season.Christmas may be over, but the shopping isn'tThe days between Christmas and New Year's Eve are just as busy as every other day in December (other than Christmas week itself). For general shopping queries (such as “shopping near me” or “store hours”), we see 34% more searches on Christmas Day than we do on Black Friday. Though searches for “where to buy” increase up until Dec. 23, the queries recover to pre-Christmas week levels and stay steady for the final week of the year[...]



    Product ratings on Shopping ads now available globally

    2017-12-05T12:00:11.586-05:00

    Since we introduced product ratings, we’ve been working on new ways to help you gather feedback about your products and drive more qualified traffic to your site. Today, we’re making product ratings available in all markets where Google Shopping is present.

    Product ratings appear in the form of stars and review counts on Shopping ads. This 5-star rating system represents aggregated review data for the product, compiled from multiple sources including merchants, third-party aggregators, editorial sites and users.


    How to enable product ratings on Shopping ads

    If you have a Merchant Center account for your store, you’ve already taken the first step towards displaying Product Ratings. Once you sign up and satisfy the program requirements, you can begin uploading Product Ratings feeds to your Merchant Center account. Alternatively, you may want to work with one of our approved third-party aggregators.

    Additionally, you can now collect reviews about the products you sell through Google Customer Reviews. Whenever your shoppers complete a purchase, we’ll ask them about their shopping experience with your store, as well as the product they purchased. The reviews collected about their shopping experience will contribute to your seller rating and, the product reviews collected can make you eligible to show product ratings. To learn more about how to use Google Customer Reviews to collect product reviews, see here.


    Learn More

    The product rating program is now available globally. For more information, please visit our Help Center.

    (image)



    Win over more users with a new playable ad format in Universal App campaigns

    2017-12-04T17:14:37.822-05:00

    The holiday season is upon us, and millions of consumers around the world are looking forward to unwrapping their new devices and downloading their favorite apps. People have so many choices when it comes to apps, so it’s critical for you to capture their attention and give them a reason to engage with your app.That’s why we’re rolling out HTML5 playable ads in Universal App campaigns (UAC)—so users can quickly spin a wheel, score a point or jump into level two, right from the ad.Playtika gets more people in the gameTo show how playable ads in UAC benefit game developers and app marketers, let’s take a look at how Playtika, a leading mobile gaming company, used this format to reach more users for its game: House of Fun. People can spin a wheel directly in the ad and experience the thrill of the game before downloading. This gives game lovers a sense of how the game works, and what it takes to win, before installing.After introducing interactive and engaging playable ads and testing multiple creative formats, Playtika increased its return on ad spend (ROAS) by 1.8X.According to Nir Schlaen, Marketing Team Leader, “We want to put Playtika’s games in the hands of more potential players at scale…We've found that playables drive more engagement and long-term customer value because users have already had a taste of the game.”Here are three tips to help you get started with playable ads in UAC.1. Make it short and sweet: Keep playable content short and engaging so that users don’t choose to skip your ad. We recommend that your ad be between 30-60 seconds long. Tailor the length for your app; it can vary depending on vertical and complexity of the ad. And gameplay in the ad should be easier to complete than in the actual game.2. Be engaging but accurate: Make sure to include how you want users to interact with your ad into its design. This starts with a good first impression. Focus on the aspects of your game that capture people’s attention and gets players to come back. Set clear user expectations by including clear instructions and captions about how gameplay works—for example “swipe to scroll” and “shake your phone to jump”.3. Have a clear call to action: This is your chance to summarize your game and to encourage users to play the full version by downloading your app. As an example, “Enjoyed playing? Download now to beat level two.” It’s important to make the call to action as clear as possible with a clickable area for a smooth transition into your game.We’re committed to innovating on Universal App campaigns—playable ads as the most recent addition. To learn more about how to make the most of UAC check out our best practices. Posted by Sissie Hsiao, VP of Product, Mobile App Advertising at Google [...]



    Google Manufacturer Center rolls out international expansion, API updates, and new content discovery opportunities to help you better showcase your brand online

    2017-11-29T12:00:11.589-05:00

    With the launch of self-sign up earlier this year, thousands of top brands and manufacturers have already begun using Google Manufacturer Center to enhance their product’s images, descriptions and variants in Shopping ads. Today, we’re excited to announce new ways to help brands -- both in the US and abroad -- manage their data more easily and provide a more consistent brand experience on Google and across the web.Manufacturer Center expands to more countriesTo help brands abroad, we’ve expanded availability for Manufacturer Center to the United Kingdom, Australia, Germany, France, Brazil, and the Netherlands. Now, brands with products sold in these markets can use Manufacturer Center to best represent their products to shoppers, access unique analytics and insights, and improve the performance of Shopping ads featuring their products.Increase opportunities to highlight your products’ best features and benefitsShoppers are constantly looking for information, trying to ensure the product they ultimately choose is the perfect fit for their needs. Information from Manufacturer Center now appears in Google Knowledge Panels in the US, highlighting core product features to shoppers at key decision making stages. With descriptions, images, features and more directly supplied by you, the manufacturer, shoppers will be better informed and feel more confident choosing your branded products.Manage product information programmatically with the Manufacturer Center APIWe know that manually uploading, editing, deleting, and distributing product data can make it difficult to keep up with a brand’s ever-changing product assortment, and using feeds may not offer the desired level of control. With the launch of the Manufacturer Center API, brands (or their 3rd party data partners) can streamline product data updates in the following ways:Add new products directly to Manufacturer Center.Update existing products in Manufacturer Center with the most current product data.Delete products from an existing Manufacturer Center account.Monitor data quality and review product data errors to optimize a brand's presence on Google.Surface Google's product data feedback in external data management tools.Streamline product data updates and syndication to Google by creating custom workflows compliant with data management policies and procedures.To get started with the Manufacturer Center API, check out the Developer's Guide and Portal article here.To learn more about Manufacturer Center, to read success stories, and to sign up, visit our website.Posted by Limor David, Product Manager, Google Shopping [...]



    Holiday shoppers are in the driver’s seat — here’s what they’re looking for on Black Friday, and beyond

    2017-11-21T13:49:19.232-05:00

    In those spare moments between basting the turkey, assembling gingerbread houses, and planning your ugly-sweater party, you might find yourself reaching for your phone to research holiday gifts you still need to buy. You’re not alone: With information readily available at the swipe of a finger, holiday shoppers are doing more research before buying than ever before. Indeed, mobile searches for “ideas” (i.e., “$25 gift ideas”) have increased by 55 percent over the past two years1. And with new improvements to our knowledge panel on Google.com, we’ve made it even easier for shoppers to quickly find product photos, videos, reviews, descriptions and more.Armed with mobile devices as their “anywhere” assistants, today’s holiday shoppers are more informed than ever. The result? Promotion-driven shopping events like Black Friday are no longer anchored on a single day. Consumers are now in the driver’s seat—researching to find the best deals of the season before, during, and after Black Friday, and hatching a game plan to determine what, where, and when to buy.Researching around the clockWith retailers sharing Black Friday deals earlier and earlier, shoppers have a bigger opportunity to make more informed decisions about their purchases. We're seeing these curious consumers leaning into holiday shopping research with increasing frequency, trading in time spent standing in line for time spent researching everything from door-busting deals to details around specific products.For example, mobile searches containing “Black Friday” increased by 80% over the past two years (e.g., “when is black friday,” “lowes black friday,” “best black friday deals”)2.Beyond searching to find more information for Black Friday, people are also researching brands over the holidays. Earlier in November, we see generic, non-branded searches for Black Friday outpacing branded searches (e.g.,"black friday furniture sale" and "black friday makeup deals 2016"). Then, about 2.5 weeks before the four-day weekend, there is a switch to searches for Black Friday becoming mostly branded (e.g., "ashley furniture black friday" and "sephora black friday 2016") as shoppers narrow down their options and begin laser-focusing their research on the specific items they want to buy.3And what items are they searching for? We’ve got a good idea. We looked at popular trending products going into Black Friday, and here’s what we saw4:Classic apparel brands like Vans, Canada Goose, and Nike Air Jordan Retro 11 are still top of mind.Celebrity-backed products are becoming must-haves, with Kevin Durant’s Pharrell x adidas, and Rihanna’s Fenty Beauty topping the list.Gifts for gamers, including Razer phones, Nintendo Switch, and Call of Duty WW2, are seeing a big spike in search interest as well.Creating a game planOnce shoppers have done their research, they’re shifting their focus to the best way to go about crossing off gifts on their lists—whether that’s in store or online. We see mobile searches for “where to buy” (e.g. “where to buy ugly christmas sweaters” and “where to buy gift boxes”) grew more than 85% over the past two years.5For Thanksgiving weekend specifically, with large sales happening within a few days of each other, people want to determine the best time to shop. Among the top Black Friday searches, we’re seeing searches for “cyber monday vs black friday,” “which is better blac[...]



    New AdWords innovations to drive better results for your business

    2017-11-16T13:00:08.556-05:00

    Consumers are more curious, more demanding, and more impatient than ever—and even more so during the busy holiday season. AdWords has been redesigned to help you reach these mobile-first consumers in faster and easier ways. Today, we’re introducing more innovations available only in the new experience. From promoting your latest offers to finding ways to grow your business, these products can help you save time and boost performance. Learn how some advertisers are seeing an increase in conversion rate and return on ad spend when applying these innovations to their campaigns.Highlight your top deals with promotion extensionsPeople are always looking for deals, whether it’s for a discount on holiday gifts or a cheaper flight. In fact, 7 out of 10 internet users look for sales or discounts before visiting a store.1 To help attract these deal-seeking customers with your latest offers, we’re introducing promotion extensions.Show your latest offers with promotion extensionsPromotion extensions make it easy for you to keep your promotions up to date without the need to create new ads. They also free up the rest of your ad for more unique content, like your brand terms or a clear call to action.For example, if you’re a shoe store, you might use promotion extensions to show a “30% off” promo code on all Black Friday orders. You can also make these types of seasonal offers more prominent in your ad by selecting one of 12 occasions, like Black Friday or Back-to-school.Brands like Torrid and Shoe Carnival have already seen great results after using promotion extensions:“Promotion extensions effectively communicate our promotions without sacrificing our core message of quality and fit, giving us a conversion rate lift of 30%.” – David Chau, Senior Digital Marketing Analyst at Torrid Brands"Promotion extensions give customers even more reason to come to our site and buy–all while raising our ROAS by 20%. This extension should be in every ecommerce advertiser’s toolbox.” – Michael Nuss, Director of Digital Marketing at Shoe CarnivalTest drive new ideas with ad variationsSometimes small changes to your ad text—like adding a touch of holiday spirit or using a different call to action—can dramatically affect performance. That’s why today, we’re rolling out ad variations in the new AdWords experience: a fast and easy way to test changes across your text ads at scale.For example, you may want to see how “Happy Holidays” performs when used in your text ads. With ad variations, you can test this change across thousands of ads in just a few clicks. In fact, some advertisers have set up variations for more than 1 million ads in less than a minute.2You’ll then get the test results as soon as they’re statistically significant. If you see that an ad variation is doing well, you can quickly replace all of your original ads with the new variation.Businesses like Merkle and Agoda are already using ad variations to test, measure, and apply variations that drive better results for their business in less time.Performance marketing agency Merkle helped their client, a leading online educator, achieve a 13% increase in clicks and a 14% increase in conversions when their ad variations test revealed that expanding their text ads and implementing optimized ad rotations would improve their performance."With ad variations, we're able to test ad copy changes across our entir[...]