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car  critique  customers  design critique  design  desirable features  factory  features speed  long arc  product  speed factory  speed  year 
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Preview: Design Critique: Products for People

Design Critique

Products for People

Last Build Date: Wed, 25 Apr 2018 02:30:09 +0000


When Manufacturers Cheap Out

Wed, 04 Apr 2018 00:54:08 +0000

This well-written article breaks my heart. I’ve lived long enough to see the arc of companies that design and sell a magnificently successful product, often for many years, delighting their customers while earning a profit. At some point, management decides to “take cost out” of the product by removing the durability and other desirable features […]

FT86 Speed Factory Understands Delightful Packaging

Fri, 13 Oct 2017 13:01:31 +0000

Now this is how how to delight customers without hurting your profits. I ordered this inset plaque for the center console of my car–it covers up a bare space where the seat heater switches would go if my car had them–and FT86 Speed Factory not only shipped the part to me very quickly, but when […]

Happy New Year for 2009

Wed, 31 Dec 2008 17:56:43 +0000

Hi everyone, Thanks for listening to Design Critique over the past year. 2008 was fun and I have three episodes in post-production right now for 2009. The photo is from the holiday card I sent this December to family and friends, and I thought why not share it with the listeners. I don’t know who […]