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Preview: David Maister's Business Masterclass

David Maister's Business Masterclass



Preeminent business author and global consultant David Maister presents this enhanced podcast series exploring the themes found in his new book Strategy and the Fat Smoker. Each episode is accompanied by a supplementary pdf discussing the related chapter



Published: Sat, 21 Jan 2006 12:00:00 -0500

Copyright: ℗ & © 2001-2012 David Maister
 






Passion, People and PrinciplesPassion, People and Principles

Wed, 10 Sep 2008 12:00:00 -0500

This summative episode focuses on the importance of Passion, People and Principles for the individual professional as well as the entire firm.This summative episode focuses on the importance of Passion, People and Principles for the individual professional as well as the entire firm.


Media Files:
http://feedproxy.google.com/~r/DavidMaistersLessonsIveLearned/~5/Uvi_Q1DlVjM/091008_DavidMaister_PassionPeoplePrinciples.mp3







The Chief Executive’s SpeechThe Chief Executive’s Speech

Wed, 27 Aug 2008 12:00:00 -0500

In this episode, we will examine a speech that was written for a newly titled CEO. We will see how these executives can take the first step in leading firm wide accountability and forward momentum.In this episode, we will examine a speech that was written for a newly titled CEO. We will see how these executives can take the first step in leading firm wide accountability and forward momentum.


Media Files:
http://feedproxy.google.com/~r/DavidMaistersLessonsIveLearned/~5/jlEdaseWAVA/082708_DavidMaister_TheChiefExecutivesSpeech.mp3







The Trouble with LawyersThe Trouble with Lawyers

Wed, 13 Aug 2008 12:00:00 -0500

What in law firm culture differentiates itself from virtually any other type of firm in the realms of management, collaboration and relationship building? In this episode, we explore what makes law firms different and what can be done to improve the sWhat in law firm culture differentiates itself from virtually any other type of firm in the realms of management, collaboration and relationship building? In this episode, we explore what makes law firms different and what can be done to improve the s


Media Files:
http://feedproxy.google.com/~r/DavidMaistersLessonsIveLearned/~5/SjR-kGx5hvE/081308_DavidMaister_TheTroubleWithLawyers.mp3







Managing The Multidimensional OrganizationManaging The Multidimensional Organization

Wed, 30 Jul 2008 12:00:00 -0500

Internal collaboration becomes increasingly difficult as a firm grows and diversifies. We will look at some of the issues that come up and some possible solutions.Internal collaboration becomes increasingly difficult as a firm grows and diversifies. We will look at some of the issues that come up and some possible solutions.


Media Files:
http://feedproxy.google.com/~r/DavidMaistersLessonsIveLearned/~5/jEjeLJHH8H4/073008_DavidMaister_ManagingTheMultidimensionalOrganization.mp3







The One-Firm Firm RevisitedThe One-Firm Firm Revisited

Wed, 16 Jul 2008 12:00:00 -0500

This episode revisits five firms named in a 1985 article entitled “The One-Firm Firm”. We will discuss the differences in these firms and the pertinence of the article 23 years on.This episode revisits five firms named in a 1985 article entitled “The One-Firm Firm”. We will discuss the differences in these firms and the pertinence of the article 23 years on.


Media Files:
http://feedproxy.google.com/~r/DavidMaistersLessonsIveLearned/~5/mT6ZTNbAu8c/071608_DavidMaister_TheOneFirmFirmRevisited.mp3







Selecting A Leader: Do We Know What We Want?Selecting A Leader: Do We Know What We Want?

Wed, 02 Jul 2008 12:00:00 -0500

Often, the guidelines an organization sets for what it expected of its managers are unclear at best. This episode focuses on setting non-ambiguous, non-contradictory standards for selecting leaders.Often, the guidelines an organization sets for what it expected of its managers are unclear at best. This episode focuses on setting non-ambiguous, non-contradictory standards for selecting leaders.


Media Files:
http://feedproxy.google.com/~r/DavidMaistersLessonsIveLearned/~5/qX7Z_U7X2Yw/070208_DavidMaister_SelectingALeaderDoWeKnowWhatWeWant.mp3







Accountability: Effective Managers Go FirstAccountability: Effective Managers Go First

Wed, 18 Jun 2008 12:00:00 -0500

Often, management neglects its own stake in the betterment of the organization as a whole. We will look into ways that managers can become accountable for their own work and improvement and serve as an example to the whole of the organization.Often, management neglects its own stake in the betterment of the organization as a whole. We will look into ways that managers can become accountable for their own work and improvement and serve as an example to the whole of the organization.


Media Files:
http://feedproxy.google.com/~r/DavidMaistersLessonsIveLearned/~5/DdGrtiue9MM/061608_DavidMaister_AccountabilityEffectiveManagersGoFirst.mp3







A Natural ManagerA Natural Manager

Wed, 04 Jun 2008 12:00:00 -0500

In this episode we will examine the intuitive managerial approach of Jerry Labbate and clarify the lessons you can take to maximize your managerial effectiveness.In this episode we will examine the intuitive managerial approach of Jerry Labbate and clarify the lessons you can take to maximize your managerial effectiveness.


Media Files:
http://feedproxy.google.com/~r/DavidMaistersLessonsIveLearned/~5/E_cnpHPldUA/060408_DavidMaister_ANaturalManager.mp3







A Great Coach in ActionA Great Coach in Action

Wed, 21 May 2008 12:00:00 -0500

The key to great coaching lies in a persons ability get another to commit to goals on their own terms. This episode looks into ensuring that those in managerial roles have the attitudes, skills, and behaviors of a skilled coach.The key to great coaching lies in a persons ability get another to commit to goals on their own terms. This episode looks into ensuring that those in managerial roles have the attitudes, skills, and behaviors of a skilled coach.


Media Files:
http://feedproxy.google.com/~r/DavidMaistersLessonsIveLearned/~5/u-CJai-WtzQ/052108_DavidMaister_AGreatCoachInAction.mp3







Why Most Training is UselessWhy Most Training is Useless

Wed, 07 May 2008 12:00:00 -0500

Too often, companies look to training as a stand-alone solution for behavioral changes in their employees. However, training is a wonderful last step in a committed process towards a common goal, but an almost useless first step.Too often, companies look to training as a stand-alone solution for behavioral changes in their employees. However, training is a wonderful last step in a committed process towards a common goal, but an almost useless first step.


Media Files:
http://feedproxy.google.com/~r/DavidMaistersLessonsIveLearned/~5/Mh2RqP1iUyc/050708_DavidMaister_WhyMostTrainingIsUseless.mp3







Tyrants, Energizers and CynicsTyrants, Energizers and Cynics

Wed, 23 Apr 2008 12:00:00 -0500

With so many approaches an organization can take to management, only one of these approaches will, in the long run, produce enduring profitability and abundant business generation. Why are so few firms willing to invest the time?With so many approaches an organization can take to management, only one of these approaches will, in the long run, produce enduring profitability and abundant business generation. Why are so few firms willing to invest the time?


Media Files:
http://feedproxy.google.com/~r/DavidMaistersLessonsIveLearned/~5/A56WJQpBexM/042308_DavidMaister_TyrantsEnergizersAndCynics.mp3







Doing It for the MoneyDoing It for the Money

Wed, 09 Apr 2008 12:00:00 -0500

The basis for any successful marketing effort is the ability of the provider to convince the buyer that they are truly interested in them and are genuinely trying to help. This is however, rarely the focus of marketing discussions within any firm.The basis for any successful marketing effort is the ability of the provider to convince the buyer that they are truly interested in them and are genuinely trying to help. This is however, rarely the focus of marketing discussions within any firm.


Media Files:
http://feedproxy.google.com/~r/DavidMaistersLessonsIveLearned/~5/iOnriMW7-vQ/040908_DavidMaister_DoingItForTheMoney.mp3







The Friendship StrategyThe Friendship Strategy

Wed, 26 Mar 2008 12:00:00 -0500

Trusting relationships in business are built on the same formulae as trusting relationships in personal life. We will look into some of the cues one can take from personal life to enhance ones professional standing.Trusting relationships in business are built on the same formulae as trusting relationships in personal life. We will look into some of the cues one can take from personal life to enhance ones professional standing.


Media Files:
http://feedproxy.google.com/~r/DavidMaistersLessonsIveLearned/~5/abjTq8TqVgw/032608_DavidMaister_TheFriendshipStrategy.mp3







Do You Really Want Relationships?Do You Really Want Relationships?

Wed, 12 Mar 2008 12:00:00 -0500

The Fat Smoker Syndrome, the inability to do the things we know will help us accomplish our long-term goals, finds no better illustration than in the area of client relations. We will look into different types of client relations and relative merits ofThe Fat Smoker Syndrome, the inability to do the things we know will help us accomplish our long-term goals, finds no better illustration than in the area of client relations. We will look into different types of client relations and relative merits of


Media Files:
http://feedproxy.google.com/~r/DavidMaistersLessonsIveLearned/~5/OBkj903MGmk/031208_DavidMaister_DoYouReallyWantRelationships.mp3







What's Our Deal?What's Our Deal?

Wed, 27 Feb 2008 12:00:00 -0500

For any organization to achieve a unified, forward momentum, it must first have a solid set of rules and goals for its members to agree upon. We will discuss a number of integrating concepts aimed at getting all players on the same page.For any organization to achieve a unified, forward momentum, it must first have a solid set of rules and goals for its members to agree upon. We will discuss a number of integrating concepts aimed at getting all players on the same page.


Media Files:
http://feedproxy.google.com/~r/DavidMaistersLessonsIveLearned/~5/CJmgwGaf3UE/022708_DavidMaister_WhatsOurDeal.mp3




Are We In This Together?Are We In This Together?

Wed, 13 Feb 2008 12:00:00 -0500

Firm-wide strategy often assumes firm-wide consensus. However, it is rarely the case that all players within any given firm are team oriented. We will discuss some of the widely held player preferences and prescribe alternatives in dealing with them.Firm-wide strategy often assumes firm-wide consensus. However, it is rarely the case that all players within any given firm are team oriented. We will discuss some of the widely held player preferences and prescribe alternatives in dealing with them.


Media Files:
http://feedproxy.google.com/~r/DavidMaistersLessonsIveLearned/~5/O3atOkWOgNE/021308_DavidMaister_AreWeInThisTogether.mp3










It's Not How Good You Are, But How Much You Want ItIt's Not How Good You Are, But How Much You Want It

Wed, 30 Jan 2008 12:00:00 -0500

A career path is rarely a series of logical steps towards resulting in an ultimate goal, but is more often a series of experiments seen through by the drive and determination to find the next challenge. We will explore this principle in this podcast.A career path is rarely a series of logical steps towards resulting in an ultimate goal, but is more often a series of experiments seen through by the drive and determination to find the next challenge. We will explore this principle in this podcast.


Media Files:
http://feedproxy.google.com/~r/DavidMaistersLessonsIveLearned/~5/HpKp2JIdW_Y/013008_DavidMaister_ItsNotHowGoodYouAreButHowMuchYouWantIt.mp3







Strategy Means Saying NoStrategy Means Saying No

Wed, 16 Jan 2008 12:00:00 -0500

One of the hardest things for a professional to do is to turn down work and everyone has an excuse as to why they shouldn’t. We will learn why the refusal of work that is contrary to your strategy is essential to building a distinguished and specialOne of the hardest things for a professional to do is to turn down work and everyone has an excuse as to why they shouldn’t. We will learn why the refusal of work that is contrary to your strategy is essential to building a distinguished and special


Media Files:
http://feedproxy.google.com/~r/DavidMaistersLessonsIveLearned/~5/00IVMzcUi5M/011508_Davidmaister_StrategyMeansSayingNo.mp3







Strategy and the Fat SmokerStrategy and the Fat Smoker

Wed, 02 Jan 2008 12:00:00 -0500

A strategy, like any other lifestyle altering decision, requires the discipline stick to the plan. Without this determination, most strategic planning is a complete waste of time. We will discuss the tools necessary to do what is obvious but not easyA strategy, like any other lifestyle altering decision, requires the discipline stick to the plan. Without this determination, most strategic planning is a complete waste of time. We will discuss the tools necessary to do what is obvious but not easy


Media Files:
http://feedproxy.google.com/~r/DavidMaistersLessonsIveLearned/~5/2IbJvlGNmy4/010208_DavidMaister_StrategyAndTheFatSmoker.mp3




Summary ProverbSummary Proverb

Mon, 22 Oct 2007 12:00:00 -0500

We will close this series with a proverb that I use to conclude many of my seminars. It illustrates that what most businesses need, is not clarification on what is the right thing to do, but the courage to not give in to short term gratification.We will close this series with a proverb that I use to conclude many of my seminars. It illustrates that what most businesses need, is not clarification on what is the right thing to do, but the courage to not give in to short term gratification.


Media Files:
http://feedproxy.google.com/~r/DavidMaistersLessonsIveLearned/~5/Kw-sUeojZAA/070910_DavidMaister_Summaryproverb.mp3




Earning a RelationsipEarning a Relationsip

Mon, 08 Oct 2007 12:00:00 -0500

Everything in we want in life must be given to us by another human being. This being the case, a key question in the early stages of a relationship is, how do you get another human being to want to give these things to you?Everything in we want in life must be given to us by another human being. This being the case, a key question in the early stages of a relationship is, how do you get another human being to want to give these things to you?


Media Files:
http://feedproxy.google.com/~r/DavidMaistersLessonsIveLearned/~5/lLGo_HFVXwQ/070903_DavidMaister_Earningarelationship.mp3




DynamosDynamos

Mon, 24 Sep 2007 12:00:00 -0500

Professionals at any given time can be one of three things: dynamos, cruisers or losers. What are the percentages in your organization and how will you as a manager motivate and excite in order help under-performers and create dynamos?Professionals at any given time can be one of three things: dynamos, cruisers or losers. What are the percentages in your organization and how will you as a manager motivate and excite in order help under-performers and create dynamos?


Media Files:
http://feedproxy.google.com/~r/DavidMaistersLessonsIveLearned/~5/7-FqjsJ5Rg0/070827_DavidMaister_Dynamos.mp3




Think of WorkThink of Work

Mon, 10 Sep 2007 12:00:00 -0500

Marketing services that excite you to clients that you are interested in brings the odds of winning business significantly higher. However, this appears to be the route less taken in most professional lives. The question is, is this acceptable?Marketing services that excite you to clients that you are interested in brings the odds of winning business significantly higher. However, this appears to be the route less taken in most professional lives. The question is, is this acceptable?


Media Files:
http://feedproxy.google.com/~r/DavidMaistersLessonsIveLearned/~5/M866NWDrszE/070820_DavidMaister_Thinkofwork.mp3




Getting Hired by New ClientsGetting Hired by New Clients

Mon, 27 Aug 2007 12:00:00 -0500

sides of the fence. We will discuss how to thwart this cycle at the root by demonstrating your capabilities first and building a reputation as a trustworthy provider.sides of the fence. We will discuss how to thwart this cycle at the root by demonstrating your capabilities first and building a reputation as a trustworthy provider.


Media Files:
http://feedproxy.google.com/~r/DavidMaistersLessonsIveLearned/~5/Z4tPv5L2Q_I/070813_DavidMaister_Gettinghiredbynewclients.mp3




Experts vs. AdvisorsExperts vs. Advisors

Mon, 13 Aug 2007 12:00:00 -0500

In the marketing of professional services, you can come across in one of two ways to the buyer. You are either interested in them, or you are interested in their cash. We will show why the former is the key to successful business marketing.In the marketing of professional services, you can come across in one of two ways to the buyer. You are either interested in them, or you are interested in their cash. We will show why the former is the key to successful business marketing.


Media Files:
http://feedproxy.google.com/~r/DavidMaistersLessonsIveLearned/~5/qZ9zpFHo2dY/070806_DavidMaister_Expertsvsadvisors.mp3




Marketing To Existing ClientsMarketing To Existing Clients

Mon, 30 Jul 2007 12:00:00 -0500

Most professional organizations spend the overwhelming majority of their non-billable, business generating hours on chasing new clients even though it has the least probable R.O.I. We will examine the alternatives and their relative effectiveness.Most professional organizations spend the overwhelming majority of their non-billable, business generating hours on chasing new clients even though it has the least probable R.O.I. We will examine the alternatives and their relative effectiveness.


Media Files:
http://feedproxy.google.com/~r/DavidMaistersLessonsIveLearned/~5/y0Ul9EYbNzM/070730_DavidMaister_Marketingtoexistingclients.mp3




Rules of RelationshipsRules of Relationships

Mon, 23 Jul 2007 12:00:00 -0500

There is far more to building a relationship than the point of any given conversation and there is no “going through the motions” or baseline communications. Learn two of the most important aspects of communication in relationships.There is far more to building a relationship than the point of any given conversation and there is no “going through the motions” or baseline communications. Learn two of the most important aspects of communication in relationships.


Media Files:
http://feedproxy.google.com/~r/DavidMaistersLessonsIveLearned/~5/y_WIT7RjcIY/070723_DavidMaister_Rulesofrelationships.mp3




Romance and SincerityRomance and Sincerity

Mon, 16 Jul 2007 12:00:00 -0500

In business development it is too often the case that professional strive for the transaction in the short term and neglect the essential foundations for building a lasting business relationship. We will discuss two distinct mindsets for coming to markIn business development it is too often the case that professional strive for the transaction in the short term and neglect the essential foundations for building a lasting business relationship. We will discuss two distinct mindsets for coming to mark


Media Files:
http://feedproxy.google.com/~r/DavidMaistersLessonsIveLearned/~5/CQHVHVRH1zI/070716_DavidMaister_RomanceandSincerity.mp3




How We BuyHow We Buy

Mon, 09 Jul 2007 12:00:00 -0500

All marketing and selling questions boil down to one basic query: How do people buy? To learn the answer to this, one only needs to look as far as their own experience in buying to find that it’s not only about qualifications but also about trust.All marketing and selling questions boil down to one basic query: How do people buy? To learn the answer to this, one only needs to look as far as their own experience in buying to find that it’s not only about qualifications but also about trust.


Media Files:
http://feedproxy.google.com/~r/DavidMaistersLessonsIveLearned/~5/IpDprj2YJso/070709_DavidMaister_Howwebuy.mp3




What We Hate About Those PeopleWhat We Hate About Those People

Mon, 02 Jul 2007 12:00:00 -0500

Often times there is a degree of laziness in communication on the part of the professional that is incredibly alienating to the client. Learn a simple exercise that will help you better understand and fulfill your clients’ wants and needs.Often times there is a degree of laziness in communication on the part of the professional that is incredibly alienating to the client. Learn a simple exercise that will help you better understand and fulfill your clients’ wants and needs.


Media Files:
http://feedproxy.google.com/~r/DavidMaistersLessonsIveLearned/~5/wCHVRmFv6iU/070702_DavidMaister_Whatwehateaboutthosepeople.mp3




Where Should Marketing Time Go?Where Should Marketing Time Go?

Mon, 25 Jun 2007 12:00:00 -0500

The standard marketing practice of proposals and assertions fails in respect to building relationships. We will discuss one of many tactics aimed at earning and deserving existing and new client business through demonstration rather than assertion.The standard marketing practice of proposals and assertions fails in respect to building relationships. We will discuss one of many tactics aimed at earning and deserving existing and new client business through demonstration rather than assertion.


Media Files:
http://feedproxy.google.com/~r/DavidMaistersLessonsIveLearned/~5/zZKbYo0fDP0/070625_DavidMaister_Whereshouldmarketingtimego.mp3




AccountabilityAccountability

Mon, 18 Jun 2007 12:00:00 -0500

In order for the employees of an organization to raise their performance, those in managerial roles must first be held accountable for their own performance. We will discuss one way that this accountability could be installed inside an organization.In order for the employees of an organization to raise their performance, those in managerial roles must first be held accountable for their own performance. We will discuss one way that this accountability could be installed inside an organization.


Media Files:
http://feedproxy.google.com/~r/DavidMaistersLessonsIveLearned/~5/_pqcqjjH9e8/070618_DavidMaister_Accountabililty.mp3




Managing DadManaging Dad

Mon, 11 Jun 2007 12:00:00 -0500

Commonly used tactics in management such as performance appraisals, go against every rule of family life. In this episode, you will learn how the interpersonal, emotional, and psychological skills implemented in family interactions are the very same thCommonly used tactics in management such as performance appraisals, go against every rule of family life. In this episode, you will learn how the interpersonal, emotional, and psychological skills implemented in family interactions are the very same th


Media Files:
http://feedproxy.google.com/~r/DavidMaistersLessonsIveLearned/~5/cWmozBUjqa8/070611_DavidMaister_Managingdad.mp3




Using Language to Get What You WantUsing Language to Get What You Want

Mon, 04 Jun 2007 12:00:00 -0500

Careful attention to language and an understanding of the best way to present issues are key interpersonal skills. Listen to and learn from an example of phenomenal use of language.Careful attention to language and an understanding of the best way to present issues are key interpersonal skills. Listen to and learn from an example of phenomenal use of language.


Media Files:
http://feedproxy.google.com/~r/DavidMaistersLessonsIveLearned/~5/clp0H3C_wyw/070604_DavidMaister_Usinglanguagetogetwhatyouwant.mp3




Train a PigeonTrain a Pigeon

Mon, 28 May 2007 12:00:00 -0500

Getting another human being to fulfill their potential is a general process akin to the process of parenting or coaching. What are the steps to unleashing the true potential within an individual?Getting another human being to fulfill their potential is a general process akin to the process of parenting or coaching. What are the steps to unleashing the true potential within an individual?


Media Files:
http://feedproxy.google.com/~r/DavidMaistersLessonsIveLearned/~5/stAdzScvF0Q/070528_DavidMaister_Trainapigeon.mp3




Getting Others to Give You What You WantGetting Others to Give You What You Want

Mon, 21 May 2007 12:00:00 -0500

Everything you want in life must be given to you by others. The key question in getting what you want is whether you engage with others as “them”, people you want something from, or as “us”, people who are part of a relationship with you.Everything you want in life must be given to you by others. The key question in getting what you want is whether you engage with others as “them”, people you want something from, or as “us”, people who are part of a relationship with you.


Media Files:
http://feedproxy.google.com/~r/DavidMaistersLessonsIveLearned/~5/fEDyJnO74No/070521_DavidMaister_Gettingotherstogiveyouwhatyouwant.mp3




How Managers Should Spend Their TimeHow Managers Should Spend Their Time

Mon, 14 May 2007 12:00:00 -0500

Often times, the coaching or managing role of a professional group leader is neglected in favor of revenue generation and client service. Learn the various reasons that this is a poor economic choice and ways to invest in and nurture the coaching roleOften times, the coaching or managing role of a professional group leader is neglected in favor of revenue generation and client service. Learn the various reasons that this is a poor economic choice and ways to invest in and nurture the coaching role


Media Files:
http://feedproxy.google.com/~r/DavidMaistersLessonsIveLearned/~5/dT9zSl7CYbk/070514_DavidMaister_Howmanagersshouldspendtheirtime.mp3




ExcitementExcitement

Mon, 07 May 2007 12:00:00 -0500

Organizations accomplish their missions when the people who comprise that organization are excited and passionate about their work. Learn how to create this environment in your workplace.Organizations accomplish their missions when the people who comprise that organization are excited and passionate about their work. Learn how to create this environment in your workplace.


Media Files:
http://feedproxy.google.com/~r/DavidMaistersLessonsIveLearned/~5/2bY4m-II5B8/070507_DavidMaister_Excitement.mp3




Not Qualified to ManageNot Qualified to Manage

Mon, 30 Apr 2007 12:00:00 -0500

The main trait that qualifies a manager is not about intellect or rationality. The job of the manager is to build organizations that accomplish their mission through an ability to deal with people as people.The main trait that qualifies a manager is not about intellect or rationality. The job of the manager is to build organizations that accomplish their mission through an ability to deal with people as people.


Media Files:
http://feedproxy.google.com/~r/DavidMaistersLessonsIveLearned/~5/JJBSE1hXjgQ/070430_DavidMaister_Notqualifiedtomanage.mp3




Managing WorksManaging Works

Mon, 23 Apr 2007 12:00:00 -0500

Motivating people to perform to their greatest potential is a multifaceted skill. Learn the traits, tactics, and dialect to be an effective manager.Motivating people to perform to their greatest potential is a multifaceted skill. Learn the traits, tactics, and dialect to be an effective manager.


Media Files:
http://feedproxy.google.com/~r/DavidMaistersLessonsIveLearned/~5/pqum22URVsk/070423_DavidMaister_ManagingWorks.mp3




The Fat SmokerThe Fat Smoker

Mon, 16 Apr 2007 12:00:00 -0500

All companies know what they need to do to be successful. The trick is to have the determination and courage to not give into the temptation of short-term gains.All companies know what they need to do to be successful. The trick is to have the determination and courage to not give into the temptation of short-term gains.


Media Files:
http://feedproxy.google.com/~r/DavidMaistersLessonsIveLearned/~5/3hUs4UvJJkM/070416_DavidMaister_TheFatSmoker.mp3




Survey ResultsSurvey Results

Mon, 09 Apr 2007 12:00:00 -0500

The goals of an organization are only attainable through the mobilization of the organization as a whole. How does your organization measure up?The goals of an organization are only attainable through the mobilization of the organization as a whole. How does your organization measure up?


Media Files:
http://feedproxy.google.com/~r/DavidMaistersLessonsIveLearned/~5/NctCKRSsXjw/070409_DavidMaister_SurveyResults.mp3




Strategy is StandardsStrategy is Standards

Mon, 02 Apr 2007 12:00:00 -0500

In order to succeed, a professional firm must have values, principles and standards. These should not exist as goals or aspirations, but as solid bottom lines that the professionals within the firm must live up to.In order to succeed, a professional firm must have values, principles and standards. These should not exist as goals or aspirations, but as solid bottom lines that the professionals within the firm must live up to.


Media Files:
http://feedproxy.google.com/~r/DavidMaistersLessonsIveLearned/~5/cJ5oPlGRhLY/070402_DavidMaister_StrategyisStandards.mp3




Profit FormulaProfit Formula

Mon, 26 Mar 2007 12:00:00 -0500

In business many factors lead to ultimate financial and business success. The challenge is to identify which factors tend to drive other factors and hence, where you really should start to launch the sequence that leads to ultimate profitability.In business many factors lead to ultimate financial and business success. The challenge is to identify which factors tend to drive other factors and hence, where you really should start to launch the sequence that leads to ultimate profitability.


Media Files:
http://feedproxy.google.com/~r/DavidMaistersLessonsIveLearned/~5/DewSctcczWQ/ProfitFormula.mp3




Sustaining the MomentumSustaining the Momentum

Mon, 12 Mar 2007 12:00:00 -0500

Burnout, the imposter syndrome and the motivation spiral are all key components in a loss of momentum. How does the high-flying professional maintain the momentum that has brought them to their esteemed position?Burnout, the imposter syndrome and the motivation spiral are all key components in a loss of momentum. How does the high-flying professional maintain the momentum that has brought them to their esteemed position?


Media Files:
http://feedproxy.google.com/~r/DavidMaistersLessonsIveLearned/~5/cvq1Ehcygvk/17_Sustaining_the_Momentum.mp3




Avoiding ProcrastinationAvoiding Procrastination

Mon, 05 Mar 2007 12:00:00 -0500

One of the most common plagues in professional life is procrastination. The key is: Don’t panic! Learn this and several other tools for dealing with this phenomenon.One of the most common plagues in professional life is procrastination. The key is: Don’t panic! Learn this and several other tools for dealing with this phenomenon.


Media Files:
http://feedproxy.google.com/~r/DavidMaistersLessonsIveLearned/~5/UGRhSvBMIV8/16_Avoiding_Procrastination.mp3




Self PromotionSelf Promotion

Mon, 26 Feb 2007 12:00:00 -0500

Self-promoting and networking are sometimes the hardest thing for professionals to do. Learn tips and techniques to get past your resistance and tap into your potential for success in self-promotions in any context.Self-promoting and networking are sometimes the hardest thing for professionals to do. Learn tips and techniques to get past your resistance and tap into your potential for success in self-promotions in any context.


Media Files:
http://feedproxy.google.com/~r/DavidMaistersLessonsIveLearned/~5/YhNeaiilJJc/15_Self_Promotion.mp3




What Kind of Provider Are You?What Kind of Provider Are You?

Mon, 19 Feb 2007 12:00:00 -0500

Over the course of your career development, what is it that you will be recognized for? Through the presentation of a conceptual model, learn four distinctive roles you can play on your path to greatness.Over the course of your career development, what is it that you will be recognized for? Through the presentation of a conceptual model, learn four distinctive roles you can play on your path to greatness.


Media Files:
http://feedproxy.google.com/~r/DavidMaistersLessonsIveLearned/~5/0PA11AxV8Os/14_What_Kind_of_Provider_Are_You.mp3




A Natural ManagerA Natural Manager

Mon, 12 Feb 2007 12:00:00 -0500

Learn crucial effective management lessons from the intuitive managerial approach of Jerry Labbate.Learn crucial effective management lessons from the intuitive managerial approach of Jerry Labbate.


Media Files:
http://feedproxy.google.com/~r/DavidMaistersLessonsIveLearned/~5/iGCj2PbgG_4/13_A_Natural_Manager.mp3




Learning to ManageLearning to Manage

Mon, 05 Feb 2007 12:00:00 -0500

Accepting the role of manager means accepting the responsibility not only for your own actions, but also for the actions of your entire organization. Learn the necessary skills to excite, energize, organize, and produce with your team.Accepting the role of manager means accepting the responsibility not only for your own actions, but also for the actions of your entire organization. Learn the necessary skills to excite, energize, organize, and produce with your team.


Media Files:
http://feedproxy.google.com/~r/DavidMaistersLessonsIveLearned/~5/Z8w-6rz_H4w/12_Learning_to_Manage.mp3




Managing Your BossManaging Your Boss

Mon, 29 Jan 2007 12:00:00 -0500

How do you insure a proper understanding of the wants and needs of the client or boss who delegates the task at hand? Become skilled at RECEIVING the work assigned to you – and find the confidence to take the initiative to do the job right.How do you insure a proper understanding of the wants and needs of the client or boss who delegates the task at hand? Become skilled at RECEIVING the work assigned to you – and find the confidence to take the initiative to do the job right.


Media Files:
http://feedproxy.google.com/~r/DavidMaistersLessonsIveLearned/~5/ydhnZqk7Ae8/11_Managing_Your_Boss.mp3




Relationships and RomanceRelationships and Romance

Mon, 22 Jan 2007 12:00:00 -0500

Building mutually beneficial, mutually supportive relationships is as important in business as it is in personal life. You can improve your relationships with the Six Rules of Romance.Building mutually beneficial, mutually supportive relationships is as important in business as it is in personal life. You can improve your relationships with the Six Rules of Romance.


Media Files:
http://feedproxy.google.com/~r/DavidMaistersLessonsIveLearned/~5/kmQv-kNeJFM/10_Relationships_and_Romance.mp3




Earning TrustEarning Trust

Mon, 15 Jan 2007 12:00:00 -0500

How do you cultivate trust in the early stages of a business relationship? The key to being trusted is being truly trustworthy. Learn to master the four main components that convey trustworthiness.How do you cultivate trust in the early stages of a business relationship? The key to being trusted is being truly trustworthy. Learn to master the four main components that convey trustworthiness.


Media Files:
http://feedproxy.google.com/~r/DavidMaistersLessonsIveLearned/~5/hwKzQea61Sc/09_Earning_Trust.mp3




Cultivate the Habits of FriendshipCultivate the Habits of Friendship

Mon, 08 Jan 2007 12:00:00 -0500

Developing your interpersonal skills can improve both your personal and professional life. It is never too early (or too late!) to learn how to earn and deserve trust.Developing your interpersonal skills can improve both your personal and professional life. It is never too early (or too late!) to learn how to earn and deserve trust.


Media Files:
http://feedproxy.google.com/~r/DavidMaistersLessonsIveLearned/~5/0vcrUfigr3I/08_Cultivate_the_Habits_of_Friendship.mp3




It's About TimeIt's About Time

Mon, 18 Dec 2006 12:00:00 -0500

Learn powerful exercises to harness your most valuable professional asset: non-reimbursed time. To neglect your non-billable hours is to neglect your future.Learn powerful exercises to harness your most valuable professional asset: non-reimbursed time. To neglect your non-billable hours is to neglect your future.


Media Files:
http://feedproxy.google.com/~r/DavidMaistersLessonsIveLearned/~5/Rg3IQhrT7vc/07_Its_About_Time.mp3




Hows Your Asset?Hows Your Asset?

Mon, 11 Dec 2006 12:00:00 -0500

Instead of just milking your existing job skills, here's how you can build new ones to increase your career opportunities.Instead of just milking your existing job skills, here's how you can build new ones to increase your career opportunities.


Media Files:
http://feedproxy.google.com/~r/DavidMaistersLessonsIveLearned/~5/iwYGsTmsDTE/06_Hows_Your_Asset.mp3




No RegretsNo Regrets

Mon, 04 Dec 2006 12:00:00 -0500

What does it take to insure a lifetime of fulfilling and exciting career choices? Learn how to coordinate your own Personal Strategic Plan.What does it take to insure a lifetime of fulfilling and exciting career choices? Learn how to coordinate your own Personal Strategic Plan.


Media Files:
http://feedproxy.google.com/~r/DavidMaistersLessonsIveLearned/~5/2si9ufqOZec/05_No_Regrets.mp3




David Maister interviews John Byrne, Executive Editor of BusinessWeekDavid Maister interviews John Byrne, Executive Editor of BusinessWeek

Mon, 27 Nov 2006 12:00:00 -0500

John Byrne shares the lessons of his personal career trajectory from business journalist to Fast Company editor to Executive Editor of BusinessWeek, and discusses how managing a knowledge-based company is similar to running a professional business.John Byrne shares the lessons of his personal career trajectory from business journalist to Fast Company editor to Executive Editor of BusinessWeek, and discusses how managing a knowledge-based company is similar to running a professional business.


Media Files:
http://feedproxy.google.com/~r/DavidMaistersLessonsIveLearned/~5/CHLzZ0GaTe8/David_Maister_John_Byrne_interview.mp3




Are You Having Fun Yet?Are You Having Fun Yet?

Mon, 20 Nov 2006 12:00:00 -0500

Drive, engagement, and passion are more important than even talent to professional success but are often missing from professionals' lives. Learn how to increase the fun in your professional life in order to increase your career success.Drive, engagement, and passion are more important than even talent to professional success but are often missing from professionals' lives. Learn how to increase the fun in your professional life in order to increase your career success.


Media Files:
http://feedproxy.google.com/~r/DavidMaistersLessonsIveLearned/~5/VxmEfXaSDTQ/03_Are_You_Having_Fun_Yet.mp3




Real ProfessionalismReal Professionalism

Mon, 13 Nov 2006 12:00:00 -0500

What is the difference between a technician and a professional? David Maister pin-points the key attitudes and character traits that make the true professional in today's business world.What is the difference between a technician and a professional? David Maister pin-points the key attitudes and character traits that make the true professional in today's business world.


Media Files:
http://feedproxy.google.com/~r/DavidMaistersLessonsIveLearned/~5/pAwjMDJvm5s/02_Real_Professionalism.mp3




It's Not How Good You Are, But How Much You Want ItIt's Not How Good You Are, But How Much You Want It

Wed, 08 Nov 2006 12:00:00 -0500

Business Masterclass host David Maister shares his insights into how his writing and consulting career came about and what those experiences taught him - along with specific takeaway lessons to make your career more exciting, fulfilling and successfulBusiness Masterclass host David Maister shares his insights into how his writing and consulting career came about and what those experiences taught him - along with specific takeaway lessons to make your career more exciting, fulfilling and successful


Media Files:
http://feedproxy.google.com/~r/DavidMaistersLessonsIveLearned/~5/5pPQ5iaJze4/01_Its_Not_How_Good_You_Are_But_How_Much_You_Want_It.mp3




The Courage to ManageThe Courage to Manage

Mon, 16 Oct 2006 12:00:00 -0500

How does a manager get his or her operation to begin to behave strategically? What systems are needed and what personal behavior by the manager?How does a manager get his or her operation to begin to behave strategically? What systems are needed and what personal behavior by the manager?


Media Files:
http://feedproxy.google.com/~r/DavidMaistersLessonsIveLearned/~5/OQXxnSxG-ZE/14_The_Courage_to_Manage.mp3




Ready, Set, Go: Fast-track StrategyReady, Set, Go: Fast-track Strategy

Mon, 09 Oct 2006 12:00:00 -0500

How can companies get started on operating strategically with a minimum of bureaucracy and planning? How to focus on the four key improvement areas of all sensible strategic plans.How can companies get started on operating strategically with a minimum of bureaucracy and planning? How to focus on the four key improvement areas of all sensible strategic plans.


Media Files:
http://feedproxy.google.com/~r/DavidMaistersLessonsIveLearned/~5/uyEPtgtXMkI/13_Ready_Set_Go_Fast_Track_Strategy.mp3




Competing through Organizational FunctioningCompeting through Organizational Functioning

Mon, 02 Oct 2006 12:00:00 -0500

Modern organizations often have complex structures with departments, industry teams, major account teams and geographic locations. How does a company ensure that these overlapping structures function smoothly together?Modern organizations often have complex structures with departments, industry teams, major account teams and geographic locations. How does a company ensure that these overlapping structures function smoothly together?


Media Files:
http://feedproxy.google.com/~r/DavidMaistersLessonsIveLearned/~5/ZAw-AbKqq3c/12_Competing_through_Organizational_Functioning.mp3




More Things in More PlacesMore Things in More Places

Mon, 25 Sep 2006 12:00:00 -0500

What is the key ingredient in the successful implementation of any multidisciplinary and/or geographic expansion strategy? Expansion is not what you do in order to achieve excellence - it's what you are allowed to do after you have achieved it.What is the key ingredient in the successful implementation of any multidisciplinary and/or geographic expansion strategy? Expansion is not what you do in order to achieve excellence - it's what you are allowed to do after you have achieved it.


Media Files:
http://feedproxy.google.com/~r/DavidMaistersLessonsIveLearned/~5/g2TGZ3xz8OY/11_More_Things_in_More_Places.mp3




Why Merge?Why Merge?

Mon, 18 Sep 2006 12:00:00 -0500

What are the separate goals that professional businesses seek in engaging in mergers? We identify a number of types of mergers and examine the pro's and con's of each of them.What are the separate goals that professional businesses seek in engaging in mergers? We identify a number of types of mergers and examine the pro's and con's of each of them.


Media Files:
http://feedproxy.google.com/~r/DavidMaistersLessonsIveLearned/~5/pZrJbaN77X8/10_Why_Merge.mp3




Adapting to the Future - Whatever It Is...Adapting to the Future - Whatever It Is...

Mon, 11 Sep 2006 12:00:00 -0500

How do you ensure that your firm is good at identifying emerging needs, examining them and devising responses? A set of managerial processes is described to ensure that an professional business can evolve along with its marketplace.How do you ensure that your firm is good at identifying emerging needs, examining them and devising responses? A set of managerial processes is described to ensure that an professional business can evolve along with its marketplace.


Media Files:
http://feedproxy.google.com/~r/DavidMaistersLessonsIveLearned/~5/kL9Z2Kz4vRQ/09_Adapting_to_the_Future_Whatever_it_is.mp3




Justifying the CompanyJustifying the Company

Mon, 04 Sep 2006 12:00:00 -0500

In an organization where every decentralized operating unit is responsible for its own strategic plan, what is the role of the company itself? This seminar explores how to ensure that the company or firm acts as more than just a holding company.In an organization where every decentralized operating unit is responsible for its own strategic plan, what is the role of the company itself? This seminar explores how to ensure that the company or firm acts as more than just a holding company.


Media Files:
http://feedproxy.google.com/~r/DavidMaistersLessonsIveLearned/~5/tv8FL1ecmdw/08_Justifying_the_Company.mp3




Play Nice - Creating the Collaborative FirmPlay Nice - Creating the Collaborative Firm

Mon, 28 Aug 2006 12:00:00 -0500

How do you get people in multiple disciplines, industries and offices to work for the good of the firm? A wide variety of approaches, ordered from high to low effectiveness are discussed.How do you get people in multiple disciplines, industries and offices to work for the good of the firm? A wide variety of approaches, ordered from high to low effectiveness are discussed.


Media Files:
http://feedproxy.google.com/~r/DavidMaistersLessonsIveLearned/~5/f-gvMP7C92c/07_Play_Nice_-_Creating_the_Collaborative_Firm.mp3




The One Firm FirmThe One Firm Firm

Mon, 21 Aug 2006 12:00:00 -0500

What do Goldman Sachs, McKinsey, Accenture, Latham and Watkins and Hewitt Associates have in common? A commitment to a model of professional business management which stresses teamwork, collaboration and and institutional loyalty.What do Goldman Sachs, McKinsey, Accenture, Latham and Watkins and Hewitt Associates have in common? A commitment to a model of professional business management which stresses teamwork, collaboration and and institutional loyalty.


Media Files:
http://feedproxy.google.com/~r/DavidMaistersLessonsIveLearned/~5/F8cCG59Dz5I/06_The_One_Firm_Firm.mp3




Values in ActionValues in Action

Mon, 14 Aug 2006 12:00:00 -0500

Why don't most firms actually live up to the standards and values espoused in their mission statements? Because it's one thing to say you believe in something; it's another to be willing to be held accountable.Why don't most firms actually live up to the standards and values espoused in their mission statements? Because it's one thing to say you believe in something; it's another to be willing to be held accountable.


Media Files:
http://feedproxy.google.com/~r/DavidMaistersLessonsIveLearned/~5/mUjZV7lFHVc/05_Values_In_Action.mp3




Strategy Means Saying NoStrategy Means Saying No

Mon, 07 Aug 2006 12:00:00 -0500

Why do most firms in an industry end up looking very similar, offering the same services to the same clients, stressing the same client benefits? Because they don't have the courage to accomplish true differentiation by saying no to off-strategy work.Why do most firms in an industry end up looking very similar, offering the same services to the same clients, stressing the same client benefits? Because they don't have the courage to accomplish true differentiation by saying no to off-strategy work.


Media Files:
http://feedproxy.google.com/~r/DavidMaistersLessonsIveLearned/~5/ayvwmzeVID8/04_Strategy_Means_Saying_No.mp3




Practice What You PreachPractice What You Preach

Mon, 31 Jul 2006 12:00:00 -0500

What do the Most Successful Businesses in a 139-business, 15-country database do to achieve doubled margins and doubled growth rates? Appoint managers who know how to excite, enthuse and energize their people.What do the Most Successful Businesses in a 139-business, 15-country database do to achieve doubled margins and doubled growth rates? Appoint managers who know how to excite, enthuse and energize their people.


Media Files:
http://feedproxy.google.com/~r/DavidMaistersLessonsIveLearned/~5/DQ5xIgZxvEE/03_Practice_What_You_Preach.mp3




Strategy and the Fat SmokerStrategy and the Fat Smoker

Mon, 24 Jul 2006 12:00:00 -0500

Why is Strategy Like Staying Fit? Because we know what to do, why to do it and how to do it, but still not everybody does the right things. Why strategy is more about developing resolve than is about analytical plans.Why is Strategy Like Staying Fit? Because we know what to do, why to do it and how to do it, but still not everybody does the right things. Why strategy is more about developing resolve than is about analytical plans.


Media Files:
http://feedproxy.google.com/~r/DavidMaistersLessonsIveLearned/~5/B2pEsYp9-z0/02_Strategy_and_the_Fat_Smoker.mp3




How to Create A StrategyHow to Create A Strategy

Sun, 16 Jul 2006 12:00:00 -0500

What is a Strategy and How Do You Develop One? This episode explains the sources of competitive advantage, and describes a process to be followed to identify a competitive strategy.What is a Strategy and How Do You Develop One? This episode explains the sources of competitive advantage, and describes a process to be followed to identify a competitive strategy.


Media Files:
http://feedproxy.google.com/~r/DavidMaistersLessonsIveLearned/~5/54ubyHghQjs/01_How_to_Create_A_Strategy.mp3




Why Bother? Summary and ReviewWhy Bother? Summary and Review

Mon, 10 Jul 2006 12:00:00 -0500

Reviewing the podcast series, the final episode examines the reasons someone would want to perform the managerial role, and provides guidance to further reading on the subject.Reviewing the podcast series, the final episode examines the reasons someone would want to perform the managerial role, and provides guidance to further reading on the subject.


Media Files:
http://feedproxy.google.com/~r/DavidMaistersLessonsIveLearned/~5/uncbWvpRBK0/15_Why_Bother_Summary_and_Review.mp3




You Cannot Manage Through Pay SchemesYou Cannot Manage Through Pay Schemes

Mon, 03 Jul 2006 12:00:00 -0500

This episode debunks the commonly-held myth that formal performance evaluation systems and compensation schemes are the keys to managing professionals. It shows why pay schemes can, and usually do, backfire.This episode debunks the commonly-held myth that formal performance evaluation systems and compensation schemes are the keys to managing professionals. It shows why pay schemes can, and usually do, backfire.


Media Files:
http://feedproxy.google.com/~r/DavidMaistersLessonsIveLearned/~5/OFn5nKNvOJY/14_You_Cannot_Manage_Through_Pay_Schemes.mp3




Develop Your Group's Rules of MembershipDevelop Your Group's Rules of Membership

Mon, 26 Jun 2006 12:00:00 -0500

Groups function best when the group itself defines the rights and obligations that group members have to each other. This episode explains precisely how to accomplish that goal.Groups function best when the group itself defines the rights and obligations that group members have to each other. This episode explains precisely how to accomplish that goal.


Media Files:
http://feedproxy.google.com/~r/DavidMaistersLessonsIveLearned/~5/hjkgqXVXtkE/13_Develop_Your_Groups_Rules_of_Membership.mp3




Clarify Group GoalsClarify Group Goals

Mon, 19 Jun 2006 12:00:00 -0500

This episode moves beyond the topic of managing individuals and examines the challenge of managing groups of professionals. It stresses that the goals and purpose of the group must be explicitly identified before you can do any other kind of managing.This episode moves beyond the topic of managing individuals and examines the challenge of managing groups of professionals. It stresses that the goals and purpose of the group must be explicitly identified before you can do any other kind of managing.


Media Files:
http://feedproxy.google.com/~r/DavidMaistersLessonsIveLearned/~5/_dgyhmTb_ic/12_Clarify_Group_Goals.mp3




Tackle Your Prima DonnasTackle Your Prima Donnas

Mon, 12 Jun 2006 12:00:00 -0500

In every professional environment there are people whose individual contribution is high, but who disrupt the performance of the team. This episode explores ways of minimizing the disruption and co-opting these people to the larger team goal.In every professional environment there are people whose individual contribution is high, but who disrupt the performance of the team. This episode explores ways of minimizing the disruption and co-opting these people to the larger team goal.


Media Files:
http://feedproxy.google.com/~r/DavidMaistersLessonsIveLearned/~5/XQMIg7k52t4/11_Tackle_Your_Prima_Donnas.mp3




Help UnderperformersHelp Underperformers

Mon, 05 Jun 2006 12:00:00 -0500

This episode stresses the key role of managers in helping to raise performance, not just monitor it. It examines the wide variety of reasons that lead individuals to underperform, and suggests practical ways to respond.This episode stresses the key role of managers in helping to raise performance, not just monitor it. It examines the wide variety of reasons that lead individuals to underperform, and suggests practical ways to respond.


Media Files:
http://feedproxy.google.com/~r/DavidMaistersLessonsIveLearned/~5/gZiUEG__p2E/10_Help_Underperformers.mp3