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Preview: Knowledge@Wharton


Knowledge@Wharton is the online business analysis journal of the Wharton School of the University of Pennsylvania.

Last Build Date: Wed, 26 Oct 2016 19:05:07 +0000


How Achieving Emotional Agility Can Help You — at Work and in Life

Wed, 26 Oct 2016 19:03:50 +0000

Emotional agility is important to well-being and relationships, including those at work. But how can you achieve it? A top psychologist offers strategies.

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The Facebook-PayPal Partnership: Who Benefits Most?

Wed, 26 Oct 2016 17:27:09 +0000

Beneath the Facebook-PayPal partnership lies a cleverly crafted survival strategy, experts say.

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How the Boss’s Politics Affect the Careers of Women Lawyers

Tue, 25 Oct 2016 21:11:22 +0000

The political leanings of partners affect how women associates are paid and promoted at law firms, new research shows.

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Will the Dyn DDoS Attack Lead to Better Internet Security?

Tue, 25 Oct 2016 17:38:38 +0000

Last week’s cyberattacks that crippled popular websites exposed huge security gaps. Now, consumers must push device manufacturers and lawmakers to act, say experts.

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Leveraging Customer Analytics: The Airline Industry

Tue, 25 Oct 2016 15:47:01 +0000

Wharton professor and analytics expert Peter Fader joins WNS executive Raj SivaKumar to discuss the power of harnessing customer analytics for business success in the airline industry.

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How Fundraising Incentives Can Undermine Persuasion

Tue, 25 Oct 2016 15:27:26 +0000

New research from Wharton indicates that incentives can have a negative effect on fundraisers’ power of persuasion.

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A Consumer Psychologist Looks at Why Customers Buy

Tue, 25 Oct 2016 14:59:48 +0000

In retail, the key to finding out what sells lies less in Big Data and more in consumers' heads, says retail psychologist Vanessa Patrick.

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Can Israel Expand Its Startup Culture To Nearby Regions?

Mon, 24 Oct 2016 18:36:49 +0000

Israel has seen a huge economic transformation -- from a land of agriculture and refugees to a high-tech superstar. Can it help neighbors join the success?

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Overly Ambitious or Lackluster? Trump and Clinton Tax Plans Struggle to Meet Realities

Fri, 21 Oct 2016 18:34:01 +0000

The national debt, Social Security and Medicare, and economic growth get the short shrift in the tax plans of both U.S. presidential candidates.

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Can Snapchat Avoid Twitter’s Slowing Growth Trap?

Fri, 21 Oct 2016 18:20:41 +0000

Snapchat reportedly is eyeing a $25 billion IPO early next year. But can it avoid the slowing growth trap that has engulfed Twitter?

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How Strong Stakeholder Bonds Can Help Firms Avoid a Crisis

Thu, 20 Oct 2016 18:07:15 +0000

The best way to handle a crisis is to avoid it. To do that, companies must invest the time in building relationships with stakeholders.

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The ‘Gatekeeper’ Who Ran FDR’s White House

Thu, 20 Oct 2016 17:37:12 +0000

There was another woman behind the throne in FDR’s White House besides Eleanor – his personal secretary Missy LeHand, writes biographer Kathryn Smith.

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How to Avoid the Pitfalls of Innovation in Emerging Markets

Thu, 20 Oct 2016 17:16:10 +0000

Emerging markets were poised to create disruptive products to upend global markets. After many failures -- and some successes – what are the lessons learned?

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‘Grit’: Why Talent Needs Drive to Succeed

Thu, 20 Oct 2016 15:14:11 +0000

Penn psychology professor Angela Duckworth’s book on grit, passion and perseverance compels a rethink on how we identify and nurture skills.

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Can Latin America Free Itself from Dependence on Commodities?

Wed, 19 Oct 2016 20:30:04 +0000

From corn to petroleum, the oversupply in global commodities has been making investors nervous about economies in Latin America that depend heavily on them.

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Entering Westworld: VR Marketing at New York Comic ConPhoto credit: Kendall Whitehouse

Wed, 19 Oct 2016 14:12:42 +0000

Combining themed physical space with a VR experience can create a compelling marketing experience – but can it grab a big enough audience?

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Why Samsung Could Get Burned in the Android Market

Tue, 18 Oct 2016 15:10:17 +0000

After discontinuing the Galaxy Note 7, Samsung’s recovery may be hampered by the fierce competition in the Android ecosystem.

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Whose Tax Plan Is Best?

Mon, 17 Oct 2016 20:32:44 +0000

The Penn Wharton Budget Model shows that Donald Trump’s tax plan is better for the economy in the short run but Hillary Clinton’s is best in the long run.

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How Can China Improve Its National Brand?

Mon, 17 Oct 2016 19:25:50 +0000

Japan and South Korea may offer lessons for China in shaping a national brand that gradually improves its reputation for quality, notes a Chinese expert.

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Customer Engagement: Does Talking to a Human Still Matter?

Fri, 14 Oct 2016 17:54:27 +0000

Customer engagement is undergoing a quick revolution, following the customer where he or she lives -- into the realms of chatbots, instant messaging, social media and artificial intelligence.

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How Target and Amazon Are Changing the Rules of Retailing

Fri, 14 Oct 2016 15:55:48 +0000

Target is expanding with smaller stores in urban locations, while Amazon is planning to open convenience stores. Experts explain the potential impact of those moves.

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Baseball, Bias and Decision-making

Thu, 13 Oct 2016 16:14:11 +0000

Wharton research shows how umpires adjust their calls based on what information they think they know when a play is in motion.

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Who Was the Worst U.S. President Ever?

Wed, 12 Oct 2016 20:41:11 +0000

James Buchanan is the worst U.S. president because his actions led to the Civil War, says author and journalist Robert Strauss.

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Striking Gold, and Giving It All Away: Inside a Serial Entrepreneur’s Mind

Wed, 12 Oct 2016 19:43:31 +0000

Tracy Kidder’s new book is a portrait of a precocious programmer and entrepreneur, and of his team of life-long collaborators.

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Why Women Pay More for Mortgages

Wed, 12 Oct 2016 15:07:07 +0000

Women pay off mortgages more reliably than men do, yet find the loans harder to get and often pay more for them. This study suggests why.

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Can Infrastructure Spending Be a Silver Bullet?

Tue, 11 Oct 2016 16:02:09 +0000

Is it time to crank up infrastructure spending in the U.S.? Both presidential candidates favor it, and interest rates are at historic lows.

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Leveraging Customer Analytics: The Insurance Industry

Tue, 11 Oct 2016 14:54:40 +0000

Wharton professor and analytics expert Peter Fader joins WNS executive Mike Nemeth to discuss the power of harnessing customer analytics in the insurance industry for business success.

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Management 101: The Marriage of Strategy and Leadership

Tue, 11 Oct 2016 14:44:06 +0000

Focusing on strategy alone -- or leadership alone -- misses the big opportunities. Two Wharton professors offer six steps to integrate the two.

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Solar and Wind Power Are Growing – but Won’t Solve Climate Change

Mon, 10 Oct 2016 19:31:06 +0000

The growth in wind and solar will undoubtedly continue, but a big increase in renewables is only one piece of the climate change puzzle.

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How Countries Are Missing Great Marketing Opportunities

Fri, 07 Oct 2016 20:34:57 +0000

Marketing maven Philip Kotler shares insights on how nation branding efforts can pay off in a conversation with Wharton’s David Reibstein.

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Can Brexit Be Achieved with Minimal Damage?

Fri, 07 Oct 2016 19:39:25 +0000

With British Prime Minister Theresa May planning to get Brexit talks underway by next March, experts weigh in on ways to mitigate the costs to the U.K. and the European Union.

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The Key Leadership Skill that Steve Jobs and Ben Franklin Share

Fri, 07 Oct 2016 15:15:29 +0000

Well-known biographer Walter Isaacson talked about Steve Jobs’ and Ben Franklin’s genius for collaborative leadership at the recent launch of the McNulty Leadership Program at Wharton.

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Does the Aetna Pullout Mean Obamacare Is in Trouble?

Thu, 06 Oct 2016 16:10:15 +0000

Does Aetna’s exit from Obamacare mean the program is failing? Not likely and other insurers seem satisfied, says a Wharton expert.

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Climate Change Could Sink Two Million Homes: Why Few Take Note

Thu, 06 Oct 2016 13:53:06 +0000

Rising sea levels and other climate change effects pose significant threats to the U.S. real estate market.

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India’s Education Challenge – and How Technology Can Help

Wed, 05 Oct 2016 20:46:11 +0000

If India wants to reap the benefits of a large youth population, it needs to improve its ability to educate and provide skills, experts say.

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Got Rage? How to Channel Workplace Anger Constructively

Wed, 05 Oct 2016 16:59:50 +0000

Channeling anger constructively can yield the passion to help you overcome obstacles, says former Human Rights Campaign head Joe Solmonese in his new book.

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How Much Does ‘Spin’ Count in Politics?

Wed, 05 Oct 2016 16:38:09 +0000

You may think politics has reached “peak spin” recently. But spin has adapted right through to the Twitter age after its birth a century ago.

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Will the Crisis of Confidence at Deutsche Bank Spread?

Tue, 04 Oct 2016 18:11:14 +0000

Deutsche Bank’s troubles are pressuring global capital markets as liquidity concerns persist.

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Using Humor in the Office: When It Works, When It Backfires

Tue, 04 Oct 2016 14:19:46 +0000

Humor, when used appropriately, can enhance status and perception of one’s competence in the office, according to Wharton research.

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The CFO Imperative: Leveraging the Cloud for Business Innovation and Growth

Mon, 03 Oct 2016 17:17:18 +0000

Cloud technology offers Internet-based IT resources to firms without the need for major, upfront capital outlays. By tapping services on a pay-as-you-go basis, businesses can stay flexible and efficient.

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How Public-private Partnerships Can Help Build Nations’ Brands

Fri, 30 Sep 2016 19:53:29 +0000

Why are PPPs increasingly a favored model for solving societal problems? They combine expertise and help stakeholders with branding, legitimacy and access.

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Reinventing a Dot-com Era Startup for the Mobile Age

Fri, 30 Sep 2016 18:00:10 +0000

Shazam CEO Rich Riley presided over a major overhaul of the music-recognition company. It’s now in the advertising business.

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Political Newcomers: Here’s How Twitter Can Boost Your Campaign

Thu, 29 Sep 2016 17:15:40 +0000

New Wharton research has uncovered a surprising way that social media could be lowering barriers to entry to national politics.

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How Companies Can Tap Sustainability to Motivate Staff

Thu, 29 Sep 2016 15:43:59 +0000

Companies can boost employee engagement through involvement in sustainability issues, which offers a higher sense of purpose, notes this opinion piece.

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‘Workplace Poker’: How to Get Ahead by Managing Office Politics

Thu, 29 Sep 2016 15:07:49 +0000

Skill and hard work aren’t enough to propel your career ahead. Pay attention to office politics, too, argues a new book.

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How Federal Policy Is Paving the Way for Driverless Cars

Wed, 28 Sep 2016 17:46:50 +0000

A proactive regulatory regime is critical in the run-up to 2021, when the auto industry expects to have a full-fledged launch of self-driving vehicles.

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How Customer Analytics Is Speeding the Cure for Parkinson’s

Wed, 28 Sep 2016 14:50:32 +0000

The Michael J. Fox Foundation found success using the latest customer analytics tools to better predict donor behavior and boost contributions.

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Leveraging Customer Analytics for Business Success

Wed, 28 Sep 2016 14:01:52 +0000

Wharton professor and analytics expert Peter Fader joins WNS executives Raj SivaKumar and Mike Nemeth to discuss the power of harnessing customer analytics for business success.

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Choosing Your Candidate: There’s an App for That

Tue, 27 Sep 2016 20:19:25 +0000

A new app, called Voter, promises to bring clarity to the task of choosing the best political candidate for you, based on the issues and your own beliefs.

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Will Yahoo’s Data Breach Help Overhaul Online Security?

Tue, 27 Sep 2016 17:26:24 +0000

The largest data breach in history -- affecting 500 million Yahoo accounts -- could trigger an industry-wide overhaul of user authentication procedures.

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