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I've Been Mugged Blog

Consumer views and news since 2007 about identity theft, privacy, and corporate responsibility -- by George Jenkins

Updated: 2017-10-10T11:15:00-04:00


Consequences And New Threats From The Massive Equifax Breach


To protect themselves and their sensitive information, many victims of the massive Equifax data breach have signed up for the free credit monitoring and fraud resolution services Equifax arranged. That's a good start. Some victims have gone a step further and placed Fraud Alerts or Security Freezes on their credit...

Drug Store Concerned About Customers' Privacy


Recently, I saw the trashcan below in a CVS Drugstore on Harvard Street in Brookline, a suburb of Boston. Similar warnings should be any all stores where sensitive prescription and payment data is printed on receipts:

Hacking Group Reported Security Issues With Samsung 8 Phone's Iris Recognition


The Computer Chaos Club (CCC), a German hacking group founded in 1981, posted the following report on Monday: "The iris recognition system of the new Samsung Galaxy S8 was successfully defeated by hackers... The Samsung Galaxy S8 is the first flagship smartphone with iris recognition. The manufacturer of the biometric...

Connected Cars: 4 Tips For Drivers To Stay Safe Online


With the increasing dominance of the Internet of Things (IoT), connected cars are becoming more ubiquitous than ever. We’ve long heard warnings from the media about staying safe online, but few consumers consider data hacks and other security compromises while driving a car connected to the internet. According to the...

Lifelock to Pay $100 Million To Settle Charges By FTC That Company Violated A 2010 Court Order


During the run-up to the holiday season, the U.S. Federal Trade Commission (FTC) announced a settlement agreement where Lifelock will pay $100 million to settle charges that it violated a 2010 federal court order to properly secure customers' sensitive personal information, and stop performing deceptive advertising. The identity protection service...

FTC Alleged Lifelock Violated 2010 Settlement Agreement. Company Stock Price Plunged


You've probably seen the advertisements on television. Lifelock provides identity protection services. Last week, the U.S. Federal Trade Commission (FTC) took action against Lifelock for allegedly violating the terms of its 2010 settlement. The FTC press release: "... from at least October 2012 through March 2014, LifeLock violated the 2010...

A Fight Brews After Retailers Demand From Congress Better, Stronger, And Consistent Data Breach Laws


The National Retail Federation and 43 other retail associations sent a letter dated November 6, 2014 to Congressional leaders in House and Senate demanding laws that promote stronger data security, eliminate exemptions to certain industries from data breach notification laws, and provide consistent data breach notification rules. There are currently...

ID Experts Introduces Medical Identity Theft Service To Detect And Lower Health Care Fraud


Just before the holidays, ID Experts Corporation introduced Medical Identity Alert System (MIDAS), a new service to help health care plan providers, employers, and consumers prevent and reduce medical identity theft and fraud. The F.B.I. estimated health care fraud at $80 billion each year. The 2013 Survey on Medical Identity...

How To Lock Down Your Facebook Privacy Now That Old Posts Are Searchable


If you have used Facebook for several years, then you have a lot of posts in your timeline. A lot. With the new Facebook Search feature, those old posts are searchable. And many of those old posts probably have weak privacy settings: the "Public" or anyone can search and view...

How To Opt Out Of Tracking Programs And Keep As Much Privacy As Possible


Your online activity is tracked by a wide variety of technologies, not just web sites. For example, all of the major search engines (e.g., Google, Bing, Yahoo) track your search history. If you use one of the major search engines, then you will need to opt-out of the search engine...

April 20 Is 'Secure Your ID Day'


April 20, 2013 is "Secure Your ID Day." To learn more about how you can protect yourself and your sensitive personal information, visit the Better Business Bureau website. The site lists participating BBB groups in various states. If you can't attend a local event, then browse these tips and suggestions...

DuckDuckGo: A Search Engine For Privacy


Last week, a reader suggested the search engine. Like most people, through the years I used a variety of search engines: first Yahoo, then Alta Vista, Google, and most recently Bing. DuckDuckGo has a very simple, easy-to-read privacy policy: "DuckDuckGo does not collect or share personal information. That is...

Trouble In Smart Phone Land


Where I live and work, it seems that most people have smart phones, and love to use them. However, I am getting the impression that many, if not most, have no idea how to protect themselves and their sensitive personal data. While discussing good data security habits, I have been...

Unclear About Data Brokers But Wanting Control And More Disclosure


While the U.S. Senate probes data brokers and consumer privacy issues, a recent study by Trusted ID provides some insights into how consumers view data brokers: 80% of respondents do not have a good understanding of what a data broker is, what they collect and how they use information About...

National Protect Your Identity Week 2012


Not sure what you can do to protect your sensitive personal information? October 20 - 27, 2012 is "National Protect Your Identity Week" (NPYIW). The ProtectYourIDNow site contains a wealth of information for consumers, plus local events by state. I visited the website to see what's available this year. There...

Survey: How Mobile Device Users Protect Their Privacy With Mobile Apps


A recent survey by the Pew Research Center investigated how mobile device users manage their privacy. The survey included both cell phone users and smart phone users. Key findings: "54% of app users have decided to not install a cell phone app when they discovered how much personal information they...

How To Safely Dispose of Your Old Smart Phone


Everybody loves getting the latest smart phone. What to do with your old one? Perhaps, you plan to sell it on eBay or donate it to a charity. Whatever you decide, be sure to remove all sensitive data from it. Otherwise, you could create an identity theft and fraud problem...

Canadian Privacy Commissioner Introduces Graphic Novel To Help Youth Safely Use the Internet With Mobile Devices


The Office of the Privacy Commissioner in Canada has introduced a graphic novel designed to help teens and youth use the Internet safely with mobile devices. If you haven't read it, I highly recommend it. It is an easy read and it clearly describes some good, basic data security habits....

Traveling Outside The Country? Before You Leave, Notify Your Credit Card Issuer So Your Purchases Aren't Denied


With the increase in identity theft and fraud during the past few years, many banks have increased their security efforts to fight identify fraud. This includes proactively flagging or automatically denying credit card purchases in another country. This increased security has both good and bad news. The good news: consumers...

How To Protect Your Sensitive Personal Data When Using Public WiFi Networks


Last week, I met a friend for lunch to discuss her new business venture. After lunch, we moved our discussion to a nearby coffee shop. While there, my friend surfed the Internet using her mobile device and the coffee shop's public WiFi network. When we finished our discussion, I suggested...