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I've Been Mugged Blog



Consumer views and news since 2007 about identity theft, privacy, and corporate responsibility -- by George Jenkins



Updated: 2018-04-25T11:14:00-04:00

 



Federal Regulators Assess $1 Billion Fine Against Wells Fargo Bank

2018-04-25T20:32:28-04:00

On Friday, several federal regulators announced the assessment of a $1 billion fine against Wells Fargo Bank for violations of the, "Consumer Financial Protection Act (CFPA) in the way it administered a mandatory insurance program related to its auto loans..." The Consumer Financial Protection Bureau (CFPB) announced the fine and...



Report: Several Impacts From Technology Changes Within The Financial Services Industry

2017-12-04T15:50:51-05:00

For better or worse, the type of smart device you use can identify you in ways you may not expect. First, a report by London-based Privacy International highlighted the changes within the financial services industry: "Financial services are changing, with technology being a key driver. It is affecting the nature...



Some U.S. Hospitals Don’t Put Americans First for Liver Transplants

2017-11-29T18:20:21-05:00

[Editor's note: today's guest blog post, by the reporters at ProPublica, discusses a largely unknown practice by some hospitals in the health care industry. Is this practice right? Ethical? Today's post is reprinted with permission.] By Charles Ornstein, ProPublica Earlier this fall, a leader of the busiest hospital for organ...



Consequences And New Threats From The Massive Equifax Breach

2017-10-10T11:15:00-04:00

To protect themselves and their sensitive information, many victims of the massive Equifax data breach have signed up for the free credit monitoring and fraud resolution services Equifax arranged. That's a good start. Some victims have gone a step further and placed Fraud Alerts or Security Freezes on their credit...



$5.5 Million Settlement Agreement Between Nationwide Insurance And 32 States

2017-08-15T09:00:00-04:00

Last week, 32 states inked a settlement agreement with Nationwide Mutual Insurance for the insurance company's data breach in 2012. The Attorney General's Office for the Commonwealth of Massachusetts participated in the agreement, and explained in an announcement: that the data breach reach in 2012 was: "... allegedly caused by...



Homeowners Receive $6.3 Million In Refunds Due To Improper Charges By Insurance Company

2017-08-14T09:00:00-04:00

Last week, the Attorney General's office for the Commonwealth of Massachusetts announced the results of a post-settlement agreement audit with American Security Insurance Company, a subsidiary of Assurant, Inc., where homeowners in the state will receive $6.3 million in refunds for improper "forced-place insurance" charges. The announcement explained: "Force-placed insurance...



Wells Fargo Forced Customers To Buy Unwanted And Unnecessary Auto Insurance

2017-08-07T10:42:39-04:00

Just when it seems that executives at Wells Fargo Bank have seen the light and turned the ethics corner, along comes a news report about another fraudulent program at the bank. The New York Times reported: "More than 800,000 people who took out car loans from Wells Fargo were charged...



3 Strategies To Defend GOP Health Bill: Euphemisms, False Statements and Deleted Comments

2017-05-31T20:18:03-04:00

[Editor's Note: today's guest post is by the reporters as ProPublica. Affordable health care and coverage are important to many, if not most, Americans. It is reprinted with permission.] by Charles Ornstein, ProPublica Earlier this month, a day after the House of Representatives passed a bill to repeal and replace...



We Fact-Checked Lawmakers' Letters To Constituents on Health Care

2017-03-23T10:51:12-04:00

[Editor's Note: today's guest post, by the reporters at ProPublica, explores the problem of "fake news" and whether elected officials contribute to the problem while discussing health care legislation. The article was originally published yesterday, and is reprinted with permission. Interested persons wanting to help ProPublica's ongoing fact-checking efforts can...



The Boston Keep ACA Rally on January 15 And Senator Warren's Remarks

2017-01-17T10:28:33-05:00

On Sunday January 15, 2017 I attended the healthcare rally in Boston at iconic Faneuil Hall. It was one of a dozen rallies around the United States. Several people spoke, including Boston Mayor Marty Walsh, U.S. Senator Elizabeth Warren, activist Sarah Grow, Carla Leviano, and U.S. Senator Edward Markey. The...



Survey: Bankers Expect Consumers To Use Wearable And Smart Home Devices For Banking

2016-03-16T13:53:31-04:00

Would you use a smart watch, fitness band, or other wearable device for banking? How about your smart television or refrigerator? Many bankers think you will, and are racing to integrate a broader range of mobile devices and technologies into their banking services. A recent survey of financial executives found...



Police Officer Charged with Insurance Fraud

2015-11-11T15:59:28-05:00

[Editor's Note: I am happy to feature a post by guest author Arkady Bukh. He leads the law firm of Bukh & Associates, PLLC which specializes in criminal law, family law, and several areas of civil law. He is a frequent contributor on CNN, Wired, Forbes, Huffington Post, and several...



Fraudulent Insurance Claims Affect Mobile Device Users

2015-04-15T08:30:00-04:00

The Best Techie blog published a very interesting post about how easy it is for criminals to file fraudulent insurance claims for mobile devices. The problem isn't just the ease that the fraud is committed, but also that consumers probably aren't aware of fraud claims submitted against their accounts until...



Considering A Cruise Ship Vacation? What Consumers Need To Know

2015-02-04T08:00:00-05:00

It's the middle of Winter, and you are probably tired of the cold, the snow, or both. At this time of year, many people consider warm weather vacations.Last week, a friend asked about cruise ship vacations: "Do you have a travel agent you use for cruises? A group of us...



What Data Does Your Web Browser Collect About You?

2014-12-15T08:00:00-05:00

While many people use mobile apps, most people use web browsers to access the Internet. Last week, Mozilla released a new version of its popular Firefox browser. If you use this browser and haven't reviewed some of its newer features, you probably should. The web browser software contains several options...



Asurion Expands Service Offering With Malware Protection For Smart Phones

2013-03-06T20:19:45-05:00

Asurion, a provider of mobile device insurance services, announced yesterday that it will provide Walmart MobileCarePlus customers with free Asurion Mobile Security software. The Asurion security software is available in the respective app stores for Android and Blackberry smart phone users. According to the announcement: "The Asurion Mobile Security solution...



Data Breach At Nationwide Insurance Affects More Than 28,000 Consumers In Georgia

2012-11-21T13:34:45-05:00

On Monday, the State of Georgia Insurance Commissioner (GADOI) confirmed a data breach at Nationwide Insurance. Hackers gained unauthorized access to private and sensitive information at the company's online computers. The announcement contained few details. It did not list the specific personal data elements stolen or exposed, nor explain how...



You've Been 'Mugged' In An Auto Accident Insurance Scam. What To Do Next?

2012-10-04T17:20:48-04:00

Recently, an I've Been Mugged reader wrote asking what to do. She had been the innocent victim in an auto insurance scam: "Two days ago, I was surprised to find myself in a situation that I believe is a clever scam. It involves auto insurance and a trumped up claim....



Houston Identity Theft Theft Ring Arrested After Ordering Smart Phones

2011-10-19T10:11:07-04:00

The Houston Examiner reported the arrest of members of an identity theft ring that used the stolen identities of Sprint customers to order fraudulent replacement smart phones, which they resold: "Customers are routinely asked for their secret PIN numbers when they walk into Sprint stores, and federal agents say employees...



The Frenzied World Of Companies Collecting Consumers' Financial Histories

2011-08-19T14:30:00-04:00

Many consumers believe that if you pay your bills on time, keep your (Experian, Equifax, and TransUnion) credit reports accurate, and keep your credit scores high, then all is well. Not necessarily. There are many more companies that track and collect data about consumers financial history. Chances are, you haven't...