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Using social media to gain a competitive advantage



Social media is custom-made for building customer communities. Joseph Jaffe joins Jim Blasingame to discuss how to use social media to gain a competitive advantage in connecting with customers and providing a good customer experience.



Published: Mon, 25 Apr 2011 00:00:00 -0500

Last Build Date: Mon, 25 Apr 2011 15:35:29 GMT

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Using social media to gain a competitive advantage

Mon, 25 Apr 2011 00:00:00 -0500

Social media is custom-made for building customer communities. Joseph Jaffe joins Jim Blasingame to discuss how to use social media to gain a competitive advantage in connecting with customers and providing a good customer experience.


Media Files:
http://zaicast.smallbusinessadvocate.com:8000/media/jbsba/2011/04/20110425-D.mp3