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Preview: Comments on Ubuntu Linux Tips & Tricks: I Want Intarwebs! :(

Comments on Ubuntu Linux Tips & Tricks: I Want Intarwebs! :(





Updated: 2014-05-12T00:39:47.890-04:00

 



@rusty:The odd thing is, they actually have one fo...

2008-05-20T10:53:00.000-04:00

@rusty:
The odd thing is, they actually have one for with a modem and one for without. They gave me one that, on the box, says it has no modem. The lady on the phone didn't understand when I said that was pointless. She claims "it installs the internet into your computer"...because that's possible. Sorry, honey, I don't have a 50 Exabyte drive.

@kevix:
I would have to disagree with that review claiming the people on the phone are knowledgeable. The lady that setup my account said it was a 6 megabyte connection. I had to explain that 6 megabytes * 8 bits per byte = 48 megabit = fiber optics speed != not cable speed.



http://reviews.cnet.com/cable-modem/comcast-high-s...

2008-05-20T01:37:00.000-04:00

http://reviews.cnet.com/cable-modem/comcast-high-speed-internet/4505-6538_7-30914839.html
this has a review and points to a compatible modem list.
I have DSL. The major thing is to find the lights that tell you when the cable service is having problems because 99% of the time, the other side (your OS) will not have any issues. rebooting the modem would be the easiest thing to try if an issue happens. I have a wifi/hub added and that locks up and needs the occassional reboot when I note a slow down. And when asked 'what version of windows...' I always say "I didn't call because of a windows problem, I don't need windows support but I need you to check your end' I also needed to borrow a windows pc to setup my account to run their cd. All the windows cd did was setup the modem and tell them my account details. Have fun with your new digs and all!



What a pain. Being without Internet access is like...

2008-05-20T00:18:00.000-04:00

What a pain. Being without Internet access is like being without water. You can do it for a while but it's no fun and it gives you a headache.

Good luck.



Have you tried twittering comcastcares?

2008-05-20T00:10:00.000-04:00

Have you tried twittering comcastcares?



Bet that someone 'returned' their self install kit...

2008-05-19T22:21:00.000-04:00

Bet that someone 'returned' their self install kit 'w/ modem' actually 'w/o modem' and no one at the office checked it.

The 'install' kit want's you to install the software on your pc, even if you don't need to.

Also the install kit assumes you will not be using some sort of firewall appliance, which means that if comcast wanted to do anything that needed special setup, they could do so through that software.

My experience is that all the setup the interface to their network needs is to do a dhcp request for an address. It may be 'dynamic' but unless you are off line for more than 48 hours, you tend to keep the same address. I'm not saying that where you are will give you the same results, but..



They have a modem-less self-install kit and a self...

2008-05-19T21:49:00.000-04:00

They have a modem-less self-install kit and a self-install kit with a modem. I ordered the one with a modem. They sent the one without a modem. That's a problem.

And if you have a modem, why do you need the self-install kit at all? I mean, all you do is connect the wires. That's it. Modems don't even need setup. Only the router (which, thanks for the reminder, I need to download OpenWRT) needs setup, and contrary to Linksys's CD, that can be done through Firefox.



The comcast self install kit presumes that you are...

2008-05-19T20:47:00.000-04:00

The comcast self install kit presumes that you are either going to provide your own cable modem, or that you need a visit from a cable installer to provide you with a modem. You can often stop at the local comcast office and get a modem from them to lease on your cable bill. Whether that's worth your while or not I don't know.

Big advantage to owning your own modem is that when you re-locate, you can take it with you, and you will be up and running significantly faster.

Big Disadvantage at the moment is that with DOCSIS 3 coming out, you may be replacing it if you want to pay for the higher bandwidth.

The 'guide' is designed to give you a warm fuzzy that the process is simple and easy. The software is designed to set up your computer to use their pages as your home page, etc. (a bit of added software in there as well, that you don't need, and which won't run under Linux, except possibly under wine or pear.)

In any case someone is going to be calling the Cable Company with a cable modem in hand to give them the docsis MAC so that you can get an IP address. I recommend getting a broadband router as well. But that should be common sense.



Welcome to the wonderful world of ISP techs. I ha...

2008-05-19T20:18:00.000-04:00

Welcome to the wonderful world of ISP techs. I had a new office to set up in Nashville. I could not get cable so I got DSL from AT&T. I gave instructions that the DSL modem was to be in bridge mode so my firewall could handle everything else. Well, the technician that showed up didn't even know what I was talking about. He then informed me that they had only sent him to 1 week of training, and that at no time had they showed him how to log into the router. I ended up calling AT&T and getting the login info myself for the modem and configuring it remotely from Knoxville. The tech on site was astonished that this could be done.



cable companies just suck, don't they?

2008-05-19T20:11:00.000-04:00

cable companies just suck, don't they?