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Published: Wed, 26 Oct 2016 03:51:29 +0000

Last Build Date: Wed, 26 Oct 2016 03:51:29 +0000

Copyright: 2016 CBS Interactive Inc. All rights reserved

Assessing Salesforce's platform and ecosystem

Wed, 12 Oct 2016 15:20:00 +0000

The ambitious tech company's cloud offerings have expanded in numerous dimensions over the last few years, from community and analytics to Internet of Things and most recently artificial intelligence. Where will the Salesforce platform and ecosystem ultimately end up taking its customers?

A new generation of CIO thinking emerges

Fri, 30 Sep 2016 03:30:00 +0000

As both business leadership and investment in technology grows outside the IT department in a era of large generational technology shifts, CIOs are considering new ways to think about the nature and role of IT

What's the organizing principle of today's digital workplace?

Thu, 08 Sep 2016 20:37:08 +0000

As companies increasingly seek to update and modernize their digital workplace, along with the supporting skills their workers, they frequently struggle to determine what an effective organizing principle should be.

The blending of apps with our collaboration tools: An inevitable trend

Mon, 01 Aug 2016 04:46:56 +0000

As the tools that support collaboration become more strategic to how we work, a growing connection is emerging between them and the rest of our applications and data.

The bar for digital experience is rising in exponential times

Sun, 31 Jul 2016 20:31:00 +0000

Most companies are still plugging away, digital channel by digital channel, at creating the experiences they think their customers expect. But the game has changed decisively as entirely new customer-facing technologies emerge.

Will CIOs take ownership of stakeholder 'happiness'?

Thu, 28 Jul 2016 18:48:00 +0000

It's a very different world today for CIOs seeking to move their organizations into the future. With industry leaders proving that great customer experiences are the key differentiator, some IT departments are becoming much more stakeholder-centric, consumerized, and focused on their satisfaction.

Can we achieve a better, more effective digital workplace?

Sat, 25 Jun 2016 21:05:00 +0000

As a confluence of new apps and devices steadily flow into the enterprise, they're encountering a growing sense that the digital workplace has become too complex and fragmented to be properly effective. What can organizations do?

How online communities are faring in 2016

Sun, 19 Jun 2016 22:41:41 +0000

Executive leaders are involved more than ever before in using online communities to solve important business issues ranging from improved customer care to better workplace collaboration. But budgets are not keeping up with demand, and measuring value isn't getting much help from platform vendors.

Exploring IBM's vision for enterprise collaboration

Mon, 13 Jun 2016 19:49:00 +0000

The company that first brought us groupware in the 1990s is now moving towards cognitive collaboration for differentiation, says IBM's new head of product management for collaboration, Ed Brill.

How can businesses keep up with tech change today?

Tue, 31 May 2016 09:30:00 +0000

With the digital world changing today faster than ever before, here's a look at what some top organizations are doing today to adapt more sustainably to the rapidly shifting technology landscape.

The enterprise technologies to watch in 2016

Sun, 29 May 2016 02:55:00 +0000

While enterprise technology has always been somewhat a breed apart from consumer tech, this year we see that consumer tech will definitively set the agenda for businesses like never before in this year's list of tech to watch.

IT leaders inundated with bimodal IT meme

Sun, 01 May 2016 03:10:23 +0000

While there are plenty of priorities competing for the attention of the CIO's office, one of the most persistent these days is two speed digital enablement, known most popularly as bimodal IT. What should IT leaders actually consider about this increasingly publicized concept?

Exploring Microsoft's vision for enterprise collaboration

Sat, 30 Apr 2016 20:04:48 +0000

By many estimates the largest provider of enterprise collaboration tools, Microsoft's view of how to deliver effective collaboration in a complex age has been evolving of late.

Digital priorities for the CIO in 2016

Mon, 18 Apr 2016 21:18:00 +0000

In an era of fast change, disruptive tech, and too many priorities, what will the CIO really need to focus on this year to deliver combined technical and business leadership that will guide their organizations into the future?

The advent of the citizen developer

Mon, 18 Apr 2016 14:58:00 +0000

Software development can be carried out by almost anyone with only a little technical know-how. This is unleashing a new generation of business coder, along with a matching wave of grassroots apps that solve long-neglected problems in the enterprise.

The leading enterprise intranet, portal, and collaboration platforms for 2016

Mon, 11 Apr 2016 19:31:59 +0000

While there is a relatively small short list of platforms suitable for large enterprise needs, two recent entrants, and some maturing contenders, are shaking things up in 2016.

Is digital experience management the new social business?

Mon, 28 Mar 2016 16:35:00 +0000

As companies seek a sustainable grasp on digital engagement, the focus on holistic experience management is treading a lot of the same ground as an earlier related concept, social business. Will organizations ever have one model for online engagement?

The digital transformation conversation shifts to how

Mon, 21 Mar 2016 05:28:59 +0000

The famed technology fair in Germany this week was a major gathering place for the hot topic in business circles, digital transformation. The talk this year was much more on how, than why.

Enterprises confront the reality of 'multilayered' collaboration

Sun, 17 Jan 2016 19:34:20 +0000

The arrival of wave after wave of new communications and collaboration tools has overwhelmed many IT organizations. Far from blocking them, smart organizations are finding ways to bring order to the chaos.

Exploring Salesforce's move into online community

Thu, 19 Nov 2015 17:16:13 +0000

While there have been few major shifts in the enterprise vendor space for online communities in recent years, a major new mover in the industry is Salesforce's Community Cloud, for several important reasons.