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American Society for Quality



ASQ Quality News today



 



Leapfrog Sued for Inaccurate Patient Safety Grade by Chicago Hospital

Friday

Chicago-based Saint Anthony Hospital has sued the Leapfrog Group, alleging the organization used the wrong information when it lowered the hospital’s patient safety grade in a report released last week. The hospital claims that LeapFrog knew the information it used to lower Saint Anthony’s grade from an A to a C was inaccurate and is asking the Cook County, Illinois Circuit Court to force LeapFrog to retract the grade. The grade is wrong, the hospital alleges, as



How Cutting-Edge Thinking in Cancer Treatment—and Car Making—Is Coming Together to Benefit Drivers and Patients

Friday

After being diagnosed with cancer, Mike Butler was fascinated by the process through which patients were treated—but saw an opportunity to introduce practices from the car manufacturing facility, where he works, so that it might run more smoothly. Working together with his colleagues at the Ford assembly plant, in Cologne, in Germany, quality director Butler and the team researched and proposed changes that are now being implemented as part of what is expected to become Germany’s



UAE Launches Fourth Industrial Revolution Protocol

Friday

The Government of the UAE, in partnership with the World Economic Forum (WEF), on Sunday launched the Fourth Industrial Revolution (4IR) Protocol, an initiative that will establish a regulatory framework for the tools and technologies that are already driving the next wave of human progress. At the same time, the government has launched the UAE Center for Future Readiness to develop programs and policies that help prepare government agencies for the challenges of the Fourth Industrial



California May Limit Liability of Self-Driving Carmakers

Friday

California regulators are embracing a General Motors’ recommendation that would help makers of self-driving cars avoid paying for accidents and other trouble, raising concerns that the proposal will put an unfair burden on vehicle owners. If adopted, the regulations drafted by the California Department of Motor Vehicles would protect these carmakers from lawsuits in cases where vehicles haven’t been maintained according to manufacturer specifications. That could open a loophole for automakers to skirt responsibility for accidents, injuries



Modernizing the Supply Chain Using Continuous Manufacturing

Friday

When the U.S. Food and Drug Administration (FDA) called for a shakeup of pharmaceutical production in 2002 it recommended the early adoption of technological advances and the application of modern quality management techniques. It believed that this would make manufacturing processes more robust and improve product quality. The European Medicines Agency (EMA) adopted a similar stance and updated its regulatory framework to support continuous manufacturing. The EMA recognized that continuous manufacturing dossiers are likely to be



Nestle Prepared Foods Recalls 26,400 Pounds of Hot Pockets Donated to Charitable Organization

Thursday

Nestle Prepared Foods Company, a Mount Sterling, KY establishment, is recalling approximately 26,400 pounds of pork and beef products due to misbranding and undeclared allergens, the U.S. Department of Agriculture’s Food Safety and Inspection Service (FSIS) announced today. The products contain eggs, milk, soy, and wheat, known allergens, which are not declared on the product label. The frozen not-ready-to-eat (NRTE) pork and beef hot pocket items were produced on September 21, 2016, January 10, 2017 and



Brands Form Alliances in Online Battle; Through Retail Partners, Walmart, Amazon Fight for Web Dominance

Thursday

Store chains in the United States feeling the upheaval in retail are making strategic alliances—and that can mean picking sides. Shoppers at Kohl’s, a U.S. department store, can find Amazon devices at some stores, and return items they bought from the online retailer. Nike has made some of its sneakers available through Amazon. The owner of Sears is selling Kenmore-branded appliances on Amazon in some markets. And Best Buy is teaming up with Amazon for voice



Two More Airlines Drop Hot Food From LAX Caterer Hit By Listeria

Thursday

Delta Air Lines and Virgin Australia have stopped serving hot meals from Gate Gourmet at Los Angeles International Airport after listeria bacteria were found in the caterer’s local kitchen. Virgin Australia is giving passengers vouchers for food before their LAX flights and said that onboard food will not be up to normal standards while it looks for other catering arrangements. Delta said it still gets cheese and fruit plates and wraps that are prepared in another



How Ford Is Gearing Up for Tomorrow Land

Thursday

As many as 80% of executives in the auto industry expect the trend of connectivity to be disruptive, while 83% predict major disruptions to their business models in the next five years, according to consulting firm KPMG. But Ford Motor Company, the American giant that raked in over $150 billion in annual revenue last year, is planning on staying one step ahead of the change, with a raft of innovative products and services. Yet with its



Voice Impersonators Can Fool Speaker Recognition Systems

Thursday

Skillful voice impersonators are able to fool state-of-the-art speaker recognition systems, as these systems generally aren’t efficient yet in recognizing voice modifications, according to new research from the University of Eastern Finland. The vulnerability of speaker recognition systems poses significant security concerns. Nowadays, mobile devices are increasingly equipped with applications that function with voice commands. The user is able to dictate messages, translate phrases and do search queries by voice only. The widespread use of electronic



How Mercedes Is Preparing for the 4th Industrial Revolution: Big Data, Machine Learning and Drones

Wednesday

Mercedes and its parent company Daimler are on the cutting edge of the 4th Industrial Revolution, the shift to use a combo of cyber-physical systems, the Internet of Things and the Internet of Systems to connect the entire production chain. As an early adopter, they give us a glimpse of the future. In an era of great uncertainty and disruption for automotive manufacturers, Mercedes and its parent company Daimler are jumping in full throttle as leaders



Target Corp. and Bulls i Toys Refuse to Address Extremely High Levels of Lead in Fidget Spinners

Wednesday

U.S. PIRG Education Fund found fidget spinners with high levels of lead for sale at Target stores across the country. Parents and consumers need to know about these lead-laden toys, especially because we alerted Target and the toy’s distributor, Bulls i Toy, to our findings, but they refused to address the problem. The toxic fidget spinners are still available both in toy aisles at Target stores and on its website. Incredibly, Target and Bulls i



Controversial New Dodge Demon ‘Should Be Banned’

Wednesday

Fiat Chrysler Automobiles has begun shipping the first 2018 Dodge Challenger SRT Demons to dealers, the automaker says. The limited-production, 6.2-liter Hemi V-8 engine delivers 840 horsepower. Dodge is touting the mega-muscle car as the industry’s first street-legal production drag car. The National Hot Rod Association has certified it as the world’s fastest quarter-mile production vehicle. Automotive News, the leading trade publication covering the auto industry, called for banning the Demon from the street in an editorial



Kobe Steel Plant Loses Remaining Industrial Quality Badge

Wednesday

A Kobe Steel plant, which is at the center of a data falsification scandal that has roiled supply chains around the world, has been stripped of all its industrial quality certifications, Japan’s government said on Wednesday. The government-sanctioned seal on insulated copper tubing from Kobe’s Hatano plant was revoked after an investigation by a certification firm into its quality controls, Japan’s Ministry of Economy, Trade and Industry said in a statement. The plant, located southwest



Nissan Loses ISO Quality Management Certification for Domestic Output

Wednesday

Nissan Motor Co.’s factories in Japan have lost their international quality management certification for domestic production after the carmaker was found to have continued using uncertified workers to conduct final checks on its vehicles even after the problem first surfaced in September, according to certification agencies. ISO 9001 certificates on quality management systems for Nissan’s six domestic assembly plants were revoked as of Oct. 31 following on-site inspections, the agencies said, raising fears that the credibility



How Intelligent Automation Will Revitalize Workplace Outsourcing

Tuesday

The outsourcing market is all set to be transformed by intelligent automation, according to an analyst note from Gartner. Gartner defines these services as an umbrella term for a “variety of strategies, skills, tools and techniques that service providers are using to remove the need for labor, and increase the predictability and reliability of services while reducing the cost of delivery.” As the analyst firm notes, replacing human labor with intelligent automation services (IAS) will only work



In U.S., Empire Recalls 5 Tons of Contaminated Kosher Chicken Breasts

Tuesday

Empire Kosher Poultry is recalling approximately five tons of raw poultry products that may be contaminated with extraneous materials, including metal, the U.S. Department of Agriculture announced. The department’s Food Safety and Inspection Service issued a statement about the recall Friday, adding that the suspected contamination at the Pennsylvania-based factory—one of the largest producers of kosher poultry in North America—may have introduced metals into the products feared affected. There have been no confirmed reports of adverse reactions



Top 3 Drivers for IIoT Market in Automotive Industry

Tuesday

Technavio market research analysts forecast the global Internet of Industrial Things (IIoT) market in the automotive industry to grow at a CAGR of more than 33% during the forecast period, according to their latest report. The report has further categorized the global IIoT market in the automotive industry into different segments based on application (manufacturing operations, production asset management and maintenance, and inventory and supply chain management), solution (hardware and software, and services), and geography (APAC,



Walmart Labs Is Brewing Data to Power Walmart’s Future

Tuesday

Walmart Stores, the world’s biggest retailer, is pushing the envelope in technology innovations, which include installing robots at its stores for specific jobs and applying technology for in-home deliveries. A cornerstone of these innovations is the company’s Walmart Labs in Bengaluru, India, which plays a significant role in helping the retailer stay ahead, Walmart’s chief technology officer Jeremy King told ET’s Mugdha Variyar in an interview in San Francisco. Edited excerpts: What’s your vision for technology innovations



Subaru to Expand Inspection-Related Recall to About 400,000 Units in Japan

Tuesday

Subaru plans to add about 145,000 vehicles to its inspection-related recall in Japan, according to a report by Reuters . The automaker had previously estimated that nearly 255,000 vehicles would be recalled after uncertified workers were found to have carried out final car inspections. The recall is expected to start next week. Significance: The latest announcement by Subaru widening the scope of the recall is part of a precautionary move. In its previous announcement, Subaru said that



Human Error Is More Common Cause of Unplanned Downtime in Manufacturing Than Any Other Sector

Monday

User error is a more common cause of unplanned downtime in the manufacturing sector than almost any other sector, according to a new Vanson Bourne global study, sponsored by ServiceMax from GE Digital. Unplanned downtime triggered by user error is 23% compared to as low as 9% in other sectors. ServiceMax provided the following report highlights: The new study, “After the Fall: Cost, Causes and Consequences of Unplanned Downtime,” surveyed more than 100 manufacturers globally at the field



Three Predictions for AI in 2018; The Emerging Tech Is Gaining Ground, But There’s Still a Long Way to Go

Monday

We’re at an exciting time in society where a revolutionary technology like artificial intelligence (AI) is beginning to find its way into nearly every industry. There is a buzz about the positive benefits and there are voices of concern, but the truth is, the future of AI is a long road that we’ll all continue to walk. As we begin to wrap up 2017, what does the near future look like for consumers and companies in



How Autonomous Vehicles Will Challenge Traditional Supply Chains

Monday

While most players in the automotive industry believe that autonomous cars, with varying degrees of autonomy, will soon see the light of day, a study by McKinsey & Company indicates that only up to 15% of new cars will be autonomous by 2030. For decades to come, then, automakers will be producing both autonomous and traditional cars simultaneously. This dual production won’t seem like a significant issue until people realize how fundamentally different autonomous vehicles are.



American Airlines Has Stopped Selling Food Due to a Listeria Outbreak

Monday

American Airlines has reportedly stopped serving food on some flights out of Los Angeles due to traces of listeria that were discovered in its catering company’s kitchen. According to Business Insider , the listeria was discovered several weeks ago at a Gate Gourmet catering facility where the airline’s in-flight meals are prepared. The company told Business Insider that traces of the bacteria were “found on surfaces that do not come into contact with food including drains and



Kobe Steel Blames Data Scandal on Focus on Profit, Lack of Controls

Monday

Kobe Steel Ltd said on Friday a lack of quality controls and a focus on profits was behind the widespread data tampering that has shaken up the supply chains of car and plane makers around the world. Japan’s third-largest steelmaker, which has posted losses in the last two business years, promised to automate more of its operations and reorganize its quality control systems to recover from one of the nation’s biggest corporate scandals. The 112-year-old



Toyota Plans Driving-Based Insurance in Japan

Friday

Toyota Motor Corporation, along with MS&AD Insurance Group’s Aioi Nissay Dowa Insurance, has jointly developed Japan’s first driving behavior-based telematics automobile insurance. The new insurance by Toyota is available to owners of certain units of Toyota connected cars that will use driving data gathered via telematics technologies for adjusting the insurance premium based on the level of safe driving habits of the user every month. The insurance premium will consist of a combination of the basic



Ford Pilots ‘Exoskeleton’ Tech to Reduce Injuries

Friday

Ford assembly line workers are testing new upper body exoskeletal technology that helps lessen the chance of fatigue or injury while performing overhead tasks. Called ‘EksoVest,’ the wearable technology elevates and supports a worker’s arms while performing overhead tasks. Ford says it is the latest example of advanced technology Ford is using to reduce the physical toll on employees during the vehicle assembly process. Ford says that since 2005, incidents in Ford’s North America facilities that resulted



GM and Mercedes Fail to Recall Vehicles With Defective Takata Airbags in South Korea

Friday

General Motors (GM) and Mercedes-Benz have not responded to repeated requests from the South Korean Ministry of Land, Infrastructure and Transport (MLIT) to recall vehicles fitted with defective Takata airbags, reports the Business Korea Daily News . According to the MLIT, a total of 165,861 vehicles with Takata airbags were sold by GM Korea and Mercedes in the country. Of this total, Mercedes sold 18,724 units produced between 2007 and 2012, including 13,811 units of the



Musk Admits Tesla’s Automated Drive System May Need More Computing Horsepower

Friday

The company appears to acknowledge the limitations of its current hardware and seems open to upgrading, without mentioning how much that may cost. Tesla wants to create truly self-driving cars, but may need a tweak or two to its current hardware to do that. A year after Tesla started selling vehicles pre-equipped with hardware the company claimed was sufficient for “full” autonomous driving—in advance of the artificial intelligence needed to make that happen—CEO Elon Musk is hedging



Self-Driving Bus Involved in Accident on its First Day

Friday

A new self-driving shuttle bus got off to a bumpy start in Las Vegas. When the service debuted in the city on Wednesday, one of the driverless vehicles was involved in a collision with a delivery truck, the Las Vegas government said in a statement. During the incident in downtown Las Vegas, the bus automatically stopped to try to avoid an accident after its sensors detected the truck, the city said. “Unfortunately, the delivery truck did not stop